Episodes
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âYou canât build trust without relatability and authenticityâwhen your team knows youâre genuine, trust naturally follows.â
In this episode, Craig Anderson sits down with Kyle McDowell, author of Begin With We and founder of Kyle McDowell Inc., to discuss his evolution as a leader and the principles that have shaped his leadership philosophy. Kyle shares how his transformative journey led to the creation of his â10 Weâsââa set of principles designed to foster trust, authenticity, and collaboration within teams.
Reflecting on the highs and lows of his corporate career, Kyle opens up about the mistakes that shaped his leadership style, the challenges of stepping away from the corporate world, and the lessons he learned about relatability and building a culture of excellence.
After You Listen:
Connect with Kyle McDowell on LinkedIn
Connect with Craig on LinkedIn
Subscribe to Craigâs "The Evolving Leader" newsletter
Key Takeaways:Earn trust by leading with authenticity and relatability
Inspire teams by removing barriers and empowering them to excel
Foster a culture of excellence through shared principles and accountability
Things to listen for:
(00:00) Intro
(02:10) Leadership lightning round
(07:30) Lessons from leadership mistakes
(13:40) The power of self-reflection in leadership
(18:15) The â10 Weâsâ and their impact on team culture
(23:10) Overcoming skepticism and earning trust
(30:00) Balancing empathy and accountability as a leader
(37:00) Advice for new and experienced leaders alike
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âYou canât lead an organization unless you have people coming alongside you to accomplish that task.â
In this episode, Craig Anderson sits down with Christiana Thornton, CEO of Granite Edvance, to talk about her evolution as a leader and the pivotal moments that shaped her leadership philosophy. Christiana reflects on her journey, from stepping into her first major leadership role to assembling a high-performing team that drives organizational success. She shares the challenges of navigating isolation as a new leader, balancing people-pleasing tendencies with the need for decisiveness, and learning to trust and delegate effectively.
After You Listen:
Connect with Christiana Thornton on LinkedIn
Connect with Craig on LinkedIn
Subscribe to Craigâs "The Evolving Leader" newsletter
Key Takeaways:Build trust with your team by fostering confidence and collaboration to unlock greater potential
Lead with confidence by making tough decisions and acting decisively, even when itâs unpopular
Delegate effectively and empower others by leveraging your teamâs strengths to achieve more together
Things to listen for:
(00:00) Intro
(02:10) Leadership lightning round
(07:01) The power of trust in leadership
(10:16) Overcoming isolation as a new leader
(13:30) Lessons in delegation and collaboration
(17:45) Balancing ambition with boundaries
(22:20) Building aligned teams for long-term success
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Missing episodes?
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âYou're setting the direction. But how you get from Point A to Point B is really up to that person.â
In this episode, Craig Anderson sits down with Chrystal Struben, President and CEO at AYS Inc, to share her journey as a leader navigating the complexities of nonprofit organizations. Chrystal reflects on her experience following a 34-year founder, sharing how she developed her unique leadership style while building trust and driving organizational growth.
Chrystal shares the challenges of balancing compassion with accountability and emphasizes the importance of clear communication and empowering teams. With her leadership philosophy, âBe the compass, not the map,â and inspiration from thought leaders like Gino Wickman, she offers practical insights on building trust, managing change, and communicating vision effectively.
After You Listen:
Connect with Chrystal Struben on LinkedIn
Connect with Craig on LinkedIn
Subscribe to Craigâs "The Evolving Leader" newsletter
Key Takeaways:Set the big vision for your team. Guide, and donât micromanage
Embrace structure. Consistency builds trust and clarity, reduces chaos, and aids in smoother operations
Learn from mentors. Their insights can provide invaluable support and perspective on your leadership journey
Things to listen for:
(00:00) Intro
(02:36) Lightning round with leadership insights
(07:13) Be the compass, not the map
(08:28) Building structure to guide your team
(12:39) Why vision must come first in leadership
(16:04) Balancing compassion with leadership authority
(19:51) Leading in mission-driven organizations
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âIf you have discipline around your actions, discipline around your, your, your schedule, you're gonna, you're gonna find success.â
After an unbalanced start to his professional life, Patricio Daneri, Managing Director of Energy Harness Corporation, discovered the power of empathy and discipline, transforming his team and ultimately developing a successful business empire. Now he has a keen eye for unlocking potential in others and helping them surpass their own expectations.
In this episode, Patricio shares his story of moving to the United States from Argentina at 16 and how he brings this unique cultural understanding and dedication to his work now. Listen in to hear how Patricio came to understand the importance of self-awareness and nurturing individual strengths and what you can do to become an advocate for discipline and empathy within your team.
After You Listen:Check out âGood to Greatâ by Jim Collins
Get your copy of âRocket Fuelâ by Gino Wickman
Connect with Patricio on LinkedIn
Connect with Craig on LinkedIn
Subscribe to Craigâs "The Evolving Leader" newsletter
Key Takeaways:
Focus on your empathy and discipline skills to drive successful business management
Research the benefits of data analytics for optimizing energy management
Donât take work home with you, business isnât personal
Things to listen for:
(00:00) Intro
(00:22) Lightning round
(07:57) Patricioâs first leadership role
(14:52) Balancing work and personal life
(23:38) How to balance visionary and integrator roles
(24:42) Patricioâs advice for his younger self
(28:10) Craigâs takeaways -
âLeaders are meant to serve. It's not an ego trip. It's how you serve your team.â
When Kyle Lacy, now CMO of Jellyfish, took on his first leadership role, it was all about him and his performance. But over time, he's learned to check his ego at the door and focus on pouring into his people instead to achieve more success than he ever thought possible.
In this episode, Kyle shares his insights on investing in team members' career growth, managing stress, and understanding how to effectively lead and motivate people. Listen in for a deeper understanding of what servant leadership looks like and how to put it into practice.
After You Listen:Check out âDo Better Work by Max Yoderâ and âHow to Stop Worrying and Start Living by Dale Carnegieâ
Connect with Kyle on LinkedIn
Connect with Craig on LinkedIn
Subscribe to Craigâs "The Evolving Leader" newsletter
Key Takeaways:
Take the ego out of leadership and focus on serving your teams
Work to understand how your team members work best and what motivates them
Go big picture: to best support your people think about their careers, not just their daily tasks
Things to listen for:
(00:00) Intro
(02:35) Lightning round with Kyle
(05:30) Mentoring your team for their career growth
(12:04) Understanding the weight of leadership
(15:55) Navigating constant change without getting burnt out
(18:23) Kyleâs advice for his younger self
(19:07) Craigâs takeaways -
âA true challenge in leadership is learning when to step back and let others find their own path from A to Z.â
In this episode of Executive Evolution, Craig Anderson talks with Adam Hayes, owner of Hayes Group Marketing, about the journey of leading and scaling a small business. Adam shares how he transitioned from a hands-on approach to a visionary role, focusing on empowering his team through trust, clear communication, and structured systems.
Drawing on over 20 years of experience, Adam emphasizes the importance of balancing guidance with autonomy, building a solid organizational framework, and using regular check-ins to maintain alignment with the companyâs vision.
After You Listen:
Connect with Adam on LinkedIn Check out Hayes Group Marketing Connect with Craig on LinkedIn Subscribe to Craigâs "The Evolving Leader" newsletter Check out Craigâs monthly free training on holding difficult conversationsKey Takeaways:
Define a clear vision. Make sure your team understands it, so they can align their actions with your business goals Encourage team ownership. Let them be part of the solution, which drives engagement and accountability Learn to balance empathy with tough conversations. Compassionate leadership fosters trust and better outcomesThings to listen for:
(00:00) Intro
(02:01) Leadership influences and favorite books
(06:29) First experiences in leadership and early lessons
(09:18) Balancing guidance and independence
(12:35) The importance of structured communication
(17:30) Scaling a small business with a vision-driven approach
(20:01) Goals for the future and stepping into a full-time visionary role
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"A really powerful lesson is knowing that it is okay to admit when you've made a mistake. That shows people that your ego isnât getting in the way of you showing up as a good human.â
In this episode of Executive Evolution, Craig Anderson sits down with Susan Baroncini-Moe, Executive Coach and CEO at Baroncini-Moe Executive Coaching, about leadership grounded in empathy, self-awareness, and authenticity. Susan shares the importance of vulnerability in building team trust and explains why candid feedback, rather than anonymous reviews, strengthens teams.
Susan reflects on her early career managing her fatherâs medical practice and shares the leadership lessons she learned firsthand through these experiences. She also advises fostering a safe, open culture that promotes honesty, growth, and authenticity, which is essential for todayâs executives.
After You Listen:
Develop emotional intelligence and self-awareness to inspire authentic connections Build a legacy of integrity and growth through honest, open communication Approach difficult conversations with empathy and listening first
Key Takeaways:Things to listen for:
(00:00) Intro
(02:26) Lightning round
(17:46) Mastering self-awareness
(18:29) Evolving leadership philosophy
(19:00) The power of vulnerability
(20:01) Handling mistakes with grace
(20:52) The weight of leadership
(27:30) The role of a coach
(31:31) The pitfalls of Performance Improvement Plans
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"Instead of protecting their feelings for them, Iâve learned that itâs their job to protect their feelings. Itâs my job to give them the truth, and you can do it in an empathic way.â
In this episode, Craig Anderson speaks with Peter Dunn, CEO of Your Money Line, about the leadership lessons that come from embracing empathy and self-awareness. Peter recounts his early experiences where he focused on achieving his personal goals, only to realize that true leadership means helping others grow. He shares how this shift in perspective transformed his approach and led to better team outcomes.
After You Listen:
Get your copy of Give and Take by Adam Grant
Connect with Peter Dunn on LinkedIn
Check out Your Money Line
Connect with Craig on LinkedIn
Subscribe to Craigâs "The Evolving Leader" newsletterCheck out Craigâs monthly free training on holding difficult conversations
Leadership is about providing resources and removing obstacles to help your team succeed Empathy in communication, especially during difficult conversations, is crucial for effective leadership Nurturing potential in team members who may not see it in themselves promotes internal growth and leadership development
Key Takeaways:Things to listen for:
(00:00) Intro
(02:32) Lightning round with Peter Dunn
(04:05) Setting up a âtalent bombâ
(11:09) How self-awareness shapes leadership growth
(15:35) Leadership is a privilege
(16:37) The power of empathy in leadership
(21:57) Maturity means being comfortable with difficult conversations
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"Leadership is about more than directing, it's about inspiring your team and guiding them towards a shared goal.â
Connect with Craig on LinkedIn Check out Craigâs monthly free training on holding difficult conversations
In this episode of Executive Evolution, Craig Anderson interviews his son, Daniel Anderson, discussing various aspects of leadership experienced throughout Danielâs naval career.
Daniel reflects on his initial leadership role as a Combat Electronics and Main Propulsion Division Officer upon joining the Navy. He shares his insights into the balance between hands-on leadership and administrative duties, the evolution of his leadership strategies, and the application of the "good dude" theory of leadership.
After You Listen:
Key Takeaways:
Identify individual motivations to inspire and effectively lead your team Delegate tasks according to team strengths to maintain efficiency Trust your team but verify their work to ensure accountability and foster growthThings to listen for:
(00:00) Intro
(02:10) Lightning round
(05:55) Navigating team dynamics in the Navy
(08:16) How to balance leadership and learning
(14:43) Lessons on delegation and micromanagement
(19:45) The âgood dudeâ theory in leadership
(22:50) How to improve time management in leadership -
"Make sure your intent and the impact are aligned, right? Because even if it's not necessarily a positive situation, if you do your job well, then it should be articulated objectively and with the right tone and outcome.â
In this episode of Executive Evolution, Craig Anderson chats with Caroline Abeleda, Co-Founder of Exploradoor. Caroline discusses why treating your team with dignity is essential, even in difficult situations like layoffs. She explains how embracing vulnerability helped her address the challenges of transitioning from peer to leader and how this openness fostered trust within her team. Caroline also talks about the realities of leading a company thatâs always in growth mode, and where time management and resource allocation play a crucial role.
Get your copy of Leaders Eat Last by Simon Sinek Connect with Caroline on LinkedIn Check out Exploradoor
After You Listen:
Connect with Craig on LinkedIn Check out Craigâs monthly free training on holding difficult conversations
Show your team honesty in one-on-one conversations to build trust and strengthen relationships. Ensure your leadership actions match your business goals to achieve desired outcomes Handle tough decisions with compassion, preserving the dignity of your team members
Key Takeaways:
Things to listen for:
(00:00) The lightning round
(07:22) Defining leadership beyond the title
(10:38) Becoming a leader among your peers
(15:07) Challenges of leading a company thatâs always in growth mode
(19:13) The Importance of self-awareness in leadership
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âLeadership is getting in the trenches with those you serve and leading by example.â
In this episode of Executive Evolution, Craig Anderson chats with Cassie Mecklenburg, Executive Director of Sheltering Wings, about how emotional intelligence and empathy play a big role in leadership.
Cassie shares her story, starting from her leadership roles in college all the way to running a successful non-profit, and how she leads at Sheltering Wings today. She talks about how she balances big-picture thinking with the day-to-day stuff, and why having a team with different strengths makes all the difference.
After You Listen:
Connect with Cassie on LinkedIn Connect with Craig on LinkedIn Check out Craigâs monthly free training on holding difficult conversationsKey Takeaways:
Practice empathy by understanding your teamâs challenges Surround yourself with diverse perspectives to enrich decision-making Lead by example by getting in the trenches and showing you're willing to do the hard work alongside themThings to listen for:
(00:37) The importance of emotional intelligence
(01:54) How to navigate tough topics with people-first leadership
(03:49) Knowing when to compromise or stand firm
(15:03) The importance of curiosity in leadership
(17:31) From daily tasks to community-focused leadership
(20:07) How to be a coach and not just a problem solver
(24:25) Why leaders should build friendships with their teams
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"Be confident in yourself to pour into other people what they need.â
In this episode, our host, Craig Anderson, is joined by Steve Rupp, a seasoned real estate coach and passionate leader. Steve shares how managing from a place of confidence and generosity can break the negative cycle of threatened leadership and drive real team success.
Listen in as Steve recounts his journey from his first leadership role as a Boy Scout patrol leader to his impactful career in real estate coaching. He discusses the critical lessons learned along the way, emphasizing the importance of building trust and improving communication through creative team-building exercises.
You'll also hear about the transformative power of mentorship and effective delegation. Steve offers actionable insights on how young leaders can motivate their teams from within and the art of asking the right questions to inspire self-reliance and ongoing improvement.
After You Listen:
Get your copy of Leadership Promises for Every Day by John Maxwell
Connect with Steve on LinkedIn
Connect with Craig on LinkedIn
Check out Craigâs monthly free training on holding difficult conversations
Key Takeaways:Be confident and provide your team with the right toolsâdon't feel threatened. Itâs essential for positive leadership.
Stay positive and maintain confidence for your team, even during challenging times. Positivity is contagious.
Embrace the power of questioning. Encourage self-discovery instead of providing all the answers.
Things to listen for:
(00:00) The lightning round
(02:23) Defining leadership
(07:09) Leadership lessons from the Boy Scouts
(11:07) Challenges of young leadership
(15:19) Scarcity vs. contribution in leadership
(17:45) The importance of creativity in leadership
(23:31) The role of curiosity in effective leadership
(27:14) Steveâs advice to his younger self
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"Leadership isn't just about steering the ship. It's about making sure every crew member knows they're on the right journey.â
In this episode of Executive Evolution, our host Craig Anderson sits down with Evan Huck, CEO of UserEvidence, to discuss the highs and lows of leading through uncertainty, building a thriving remote culture, and inspiring a mission-driven team.
Join us to discover how Evan leads with empathy and insight, even when facing the hard truths of executive life.
After You Listen:Get your copy of Let My People Go Surfing: The Education of a Reluctant Businessman by Yvon Chouinard
Connect with Evan on LinkedIn
Check out UserEvidence
Connect with Craig on LinkedIn
Check out Craigâs monthly free training on holding difficult conversations
Key Takeaways:Sharing your company's story openly fosters trust and keeps your team motivated, especially during tough times
Documenting priorities and progress helps everyone to be aligned and focused
Curiosity and humility: these qualities drive growth and problem-solving within the company
Things to listen for:
01:22 Evan's Leadership Journey
01:52 Lightning Round: Leadership book
03:48 Leadership Influence
08:23 Defining Leadership
10:31 Early Leadership Roles
16:30 Lessons in Leadership
22:56 Final Thoughts and Takeaways
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"Leadership is about more than making decisions. It's about being curious, courageous, and continuously learning from those around you."
In this episode of Executive Evolution, host Craig Anderson welcomes Dr. Jackie Freiberg, co-founder of Epic Work, Epic Life, to discuss building brave leaders who embrace risks and seek better ways to lead.Jackie shares invaluable insights on creating a support network, addressing problems quickly, and surrounding yourself with advisors who challenge your decisions. She emphasizes the transformational power of asking questions and avoiding "I know" statements, drawing on her rich experience with iconic leaders. Tune in and learn about practical wisdom from a seasoned leadership expert.
Get your copy of Nuts!: Southwest Airlinesâ Crazy Recipe for Business and Personal Success Connect with Jackie on LinkedIn
After You Listen:
Check out Epic Work, Epic Life
Connect with Craig on LinkedIn
Check out Craigâs monthly free training on holding difficult conversations
Emerging leaders must cultivate a mindset of curiosity and courage to ask questions and seek better ways of doing things
Key Takeaways:It's important for leaders to build a strong support system of trusted advisors and to develop superior public speaking skills
Effective leadership requires avoiding toxic work environments and fostering an atmosphere of feedback, empathy, and grace
Things to listen for:
02:14 Lightning Round with Jackie
02:21 Discussing Leadership Books
05:22 Leadership Crushes
10:26 Defining Leadership
12:50 Challenges for New Leaders
18:03 Dealing with Bad Bosses
21:50 Key Lessons for Successful CEOs
28:35 Final Advice for New Leaders
33:12 Conclusion and Key Takeaways -
"True leadership isn't just about making decisions. It's about being authentic, serving your team, and building real connections.â
In this episode of Executive Evolution, host Craig Anderson sits down with Matt Tait, CEO of Decimal, to have a conversation about the transformative power of authentic leadership.
Matt shares how transparency and authenticity have steered him through challenging times, including scaling a company and navigating the uncertainties of the pandemic. He
also jumps into the importance of leading with core values, managing both up and down within your organization, and the necessity of self-care for sustainable leadership while opening up about his reliance on family support, executive coaching, and peer groups.
After You Listen:
Get your copy of The Great CEO Within by Matt Mochary
Get your copy of I'm Proud of You: Life Lessons from My Friend Fred Rogers
Connect with Matt on LinkedIn
Follow Mattâs podcast, After the First Million
Check out Decimal
Connect with Craig on LinkedIn
Check out Craigâs monthly free training on holding difficult conversations
Key Takeaways:
Position your office to engage with your team. Align furniture for eye contact and spontaneous conversations to build relationships Embrace transparency. Openly share challenges and plans to gain trust and validate your teamâs feelings Stay healthy for better leadership. Prioritize daily workouts, even if it means waking up early for "me" timeThings to listen for:
[02:05] Lightning round with Matt
[19:34] Advice Matt would give to his younger self
[21:23] Craigs takeaways
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"Leadership isn't just about making decisions and giving orders. It's about building resilience, mental strength, and guiding your team through adversity.â In this episode of Executive Evolution, host Craig Anderson sits down with leadership speaker and author, Scott Mautz, to discuss the essentials of becoming a mentally strong leader. Join us as Scott shares invaluable insights from his extensive research and new book, The Mentally Strong Leader. Youâll learn how to stop chasing approval, start chasing authenticity, and develop the mental strength you need to lead effectively. Tune in to learn practical tools for building resilience, making smart decisions, and maintaining a positive presence.
After You Listen:
Get your copy of Good to Great by Jim Collins
Connect with Scott on LinkedIn
Get Scottâs book, The Mentally Strong Leader
Check out Scottâs website
Connect with Craig on LinkedIn
Check out Craigâs monthly free training on holding difficult conversations
Key Takeaways:
Quit chasing approval and embrace your authenticity and trust you were chosen for a reason Build mental strength by regulating emotions, thoughts, and behaviors even in tough situations Prepare for difficult conversations by imagining sitting next to the person, not acrossThings to listen for:
[02:40] Lightning round with Scott
[06:55] The importance of mental strength in leadership
[11:12] The balance between confidence and vulnerability
[21:31] Advice Scott would give to his younger self
[24:08] Craigs takeaways
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Leadership isn't just about telling people what to do. It's about inspiring them to achieve their full potential and creating a sense of belonging and trust within your team.
In this episode of Executive Evolution, our host, Craig Anderson, is joined by Grant Calder, CEO and founder of Flyt Coaching. Grant discusses the importance of emotional connections in the workplace, how they strengthen business success, and the transformative power of asking the right questions.
Discover why building close relationships with your team matters and how coaching can lead to success.
After You Listen:
Get your copy of Coaching for Performance by John Whitmore
Connect with Grant on LinkedIn
Check out Flyt Coaching
Connect with Craig on LinkedIn
Check out Craigâs monthly free training on holding difficult conversations
Key Takeaways:
Building emotional connections with employees and colleagues is crucial for business success Leaders should embrace diverse communication styles and personalities within their teams to enhance decision-making Consistently showing care, support, and presence for team members can foster loyalty and a sense of belongingThings to listen for:
[01:33] Lightning round with Grant
[11:57] Leaders empower others
[15:04] Everything gets done through people
[21:02] Establish a sense of trust and safety in your leader
[23:36] Every leader is different, and thatâs okay
[29:16] Advice Grant would give to his younger self
[34:23] Craigs takeaways
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Leadership often requires stepping out of your comfort zone. And once you do this, youâll find growth.
In this episode of Executive Evolution, our host Craig Anderson is joined by Jason Barnaby, Founder and President of Fire Starters Inc., to dive deep into a candid conversation that peels back layers of personal and professional growth, focusing on the role of discomfort in leadership.
Join us as Jason discusses his most challenging leadership moments and why he believes being uncomfortable is not just inevitable but essential for growth.
After You Listen:
Get your copy of Tribes: We Need You to Lead Us by Seth Godin
Connect with Jason on LinkedIn
Check out Fire Starters Inc.
Connect with Craig on LinkedIn
Check out Craigâs monthly free training on holding difficult conversations
Key Takeaways:
Prioritize mental health and seek help early to prevent burnout and maintain leadership effectiveness Foster collaboration by valuing team input and allow collective ideas to shape big initiatives Admit when you're unsure and encourage your team to do the sameThings to listen for:
[02:15] Lightning round with Jason
[06:14] Embrace discomfort for personal and business growth
[18:36] Disc profiles impact leadership
[21:20] Exceed expectations, learn, adapt, become subject
[24:11] Assess sales meetings and hold one-on-ones for accountability
[27:59] Mental health and well-being matters
[29:14] Checking in on others is important
[37:31] Advice Jason would give to his younger self
[40:18] Craigs takeaways
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"Leadership isn't just about directing people on what to do. It's about inspiring them to see what they could achieve and helping them unlock that potential.â
In this episode of Executive Evolution, our host Craig Anderson is joined by Chad Schultenover, GM and COO at Meridian Hills Country Club, to share the critical importance of mentorship, strategic patience, and emotional intelligence in successful leadership.
Join us as Chad shares how leadership roles require not only understanding organizational culture but also effective communication, relationship building, and the ability to inspire and empower others.
After You Listen:
Get your copy of Leading Change by John P. Kotter
Connect with Chad on LinkedIn
Check out Meridian Hills Country Club
Connect with Craig on LinkedIn
Check out Craigâs monthly free training on holding difficult conversations
Key Takeaways:
Whether you're climbing the leadership ladder or already at the top, find a mentor to provide you with guidance and a different perspective that is crucial for personal and professional growth Understand your team's and stakeholders' needs to help craft more inclusive and effective strategies Embrace change and strategic patience for gradual and accepted improvements without alienating the teamThings to listen for:
[02:03] Lightning round with Chad
[07:48] Leadership means recognizing potential in others
[11:53] Mentorship, promotion, and transition in leadership roles is key
[18:55] New leaders should cautiously implement changes
[24:03] Emotional intelligence increases hospitality
[22:11] Advice Chad would give to his younger self
[24:00] Craigs takeaways
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Your teamâs truest potential comes to life when you cultivate an environment of emotional safety.
In this episode of Executive Evolution, our host Craig Anderson is joined by Steven Gaffney, President and CEO of Steven Gaffney Company, to share invaluable insights into the heart of effective leadership. Steven shares how creating a culture where communication thrives can prevent the debilitating build-up of issues within your business and offers powerful personal anecdotes, highlighting how speaking up and addressing the unsaid not only alleviates stress but also strengthens teams.
Join us as Steven shares his masterclass for those looking to improve their leadership skills and drive meaningful change.
After You Listen:
Get your copy of Switch: How to Change Things When Change Is Hard by Chip & Dan Heath
Connect with Steven on LinkedIn
Check out Steven Gaffney Company
Connect with Craig on LinkedIn
Check out Craigâs monthly free training on holding difficult conversations
Key Takeaways:
Cultivate an emotionally safe environment to foster open communication and address problems before they escalate Encourage leaders to elicit unfiltered feedback and make accountable decisions without primarily seeking consensus Mentor and coach future leaders to promote leadership development and drive continuous innovation within the organizationThings to listen for:
[02:09] Lightning round with Steven
[07:25] Mood's have an impact on productivity and interaction
[12:17] Communication and problem-solving are crucial for success
[14:00] Seek help and support during tough times
[19:55] Seek input, but be accountable for your final decision
[23:56] Be open, stay alert, reassess and adapt
[27:37] What advice Steven would give to her younger self
[30:18] Craigs takeaways
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