Episodes
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Anti-social behaviour (ASB) isn’t a problem exclusive to social housing, yet it can feel more challenging for agencies to deal with when occurring in the private sector, where they don’t have the deterrence that having a tenancy agreement can bring.
Changes to the possession process within the private rented sector means likely that agencies may need to step in earlier and do more to help private landlords tackle ASB.
In this episode, Janine is joined by Sue Bryer, a private landlord trainer who also has experience of renting out properties. They discuss the proposed upcoming changes, as well as some advice and guidance for how agencies and private landlords can best work together to address ASB and support victims.
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A cuckoo takes over the nest of other birds - cuckooing is a term coined to describe the situation when a resident’s home is taken over by others, wishing to utilise the property for criminal activities. This behaviour often creates nuisance and fear for others living in the community.
What results is a challenging community safety issue, with multiple victims, requiring a true partnership response.
In this episode, Janine is joined by Jo Grimshaw, Head of ASB and Partnerships at Surrey Police, who is leading the way in tackling these problems quickly and effectively. Jo will share her observations of the issue, as well as some best practice tips and guidance on how best to manage cases like these.
A must listen for all community safety partners.
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Missing episodes?
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Ask any ASB practitioner what the biggest challenge is when case managing and they are likely to say partnership working or information sharing.
I am delighted, therefore, to be joined this episode by Kim Newman, who works with organisations to help them with collaborative working.
Kim brings some practical tips and suggestions for helping to improve partnership arrangements and ensure that you can respond to ASB cases most effectively and stop the harm at the earliest possible stage.
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Child Criminal Exploitation (CCE) is something that front-line ASB, Housing and Community Safety officers may encounter and it is therefore very important that officers are trained to recognise it, handle it sensitively and ensure that the right people and agencies are made aware.
I was thrilled to welcome Nikki Holmes, a safeguarding expert, onto the latest episode and she provides some fascinating insights into the problem, as well as (most importantly, perhaps) some practical tips and guidance that you can apply to your day to day work.
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In this episode, Janine is joined by Ben Archer, a PhD student at Sheffield Hallam University. Ben is undertaking his research into the Public Spaces Protection Order (PSPO), considered by many to be one of the most controversial powers arising from the ASB, Crime and Policing Act 2014.
Ben explores some of his early findings, in relation to how the PSPO is being used, some tips on best practice, and details on how you can help shape this important piece of work.
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Partnership working is key to being able to effectively tackle ASB.
In this episode, Janine is joined by Darren Burton, Head of Housing Consultancy Service at Forbes Solicitors. He discusses the problem solving model that has been developed and explores the successes and challenges that this has brought.
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The Covid-19 pandemic has undoubtedly changed the way we manage cases of ASB; we have had to quickly adapt our case management approach in order to deliver a service remotely, as well as facing the challenge of having different types of ASB reported, such as concerns about people refusing to follow self-distancing rules.
For this episode, I welcome Rebecca Brown, CEO of ASB Help, a national charity established to improve support available for victims of ASB. A large part of the work of the charity is advising and guiding practitioners.
Rebecca shares some of her advice and practical tips around how best to deliver an ASB service in these challenging times and the tools that remain available to us to resolve issues and support victims.
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Mediation has long been recognised as a tool that can be used to resolve low-level ASB issues and neighbour disputes. Practitioners recognise that getting parties to talk to each other, understand a different point of view, and decide a joint way of living together, can be incredibly effective for nipping disputes in the bud.
So why is it that rates of referrals have reduced over the years? I am joined by Kim Logan, Managing Director of ADR Mediation, specialising in providing mediation to the housing sector, who shares her views on what mediation is, when it is most effective, how to get residents to engage and how to chose a mediation company.
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In this episode, Janine is joined by Craig Freeman, an ASB specialist with particular skills and experiences in using the ASB Injunction. Craig has established partnership processes in relation to using the injunction, with particular success in terms of managing breaches and working to effective power of arrest process. Craig shares some of his learning, thoughts and tips.
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In this episode, Janine is joined by Jenny Herrera. Jenny is the CEO of ASB Help, a charity established to advocate for improved support for victims and witnesses of ASB. Established in 2014, the Community Trigger was introduced as a way for victims to have more of a say in how their cases of ASB are dealt with, as well as a mechanism to request a review. ASB Help have conducted extensive research into the impact of the tool and Jenny shares some of the findings, recommendations and good practice.
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In this episode, Janine chats to Jon Bull, team manager of a drug and alcohol service, about the challenges of dealing with a case of anti-social behaviour where there are drug and/or alcohol dependencies present. Jon will share his expertise, best practice, advice and practical tips, giving listeners an action plan to take away and apply to their own case work.
