Episodes
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In this episode of memoQ talks, memoQ Co-Founder Balázs Kis talks about the origins of memoQ and how the company has evolved over the years to become one of the leading TMS providers globally. He also talks about how his roles in memoQ have evolved, and his plans for promoting memoQ to a wider audience in his new role as Chief Evangelist. Balázs also shares his thoughts about how technology has changed the loc industry in the past and what it might do in the future.
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Eunnara "Nara" Jo is the Founder & CEO of JOEL Localization a full-service language service provider in South Korea. She was recently named CEO of the Year by APAC Insider and was featured on the cover of Global Woman Leader magazine. She has also recently been named as the President of the Korean chapter of the Asian-African Chamber of Commerce and Industry (AACCI).
In this episode of memoQ talks, Nara talks about her journey from a language student to working in the localization industry and on to starting and running JOEL Localization. She also shares her thoughts about working as a conference interpreter, the effects of AI on the delivery on interpretation services, JOEL Localization's support of memoQ Day Seoul, and more.
JOEL Localization
https://www.joellocalization.com/
memoQ Day Seoul
https://www.memoq.com/events/memoq-day-seoul-2024 -
Missing episodes?
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Jordan Evans is the Owner and CEO of Language Network, a rapidly growing LSP based in Santa Barbara. In this episode of memoQ talks Jordan shares the processes he used and the lessons learned while successfully acquiring four companies and increasing Language Network's revenues 12x since 2018.
Topics include scaling for growth, sales operations, making cultural and operational changes, acquisitions, how to improve margins, hiring processes, book recommendations, and more!
Language Network
https://www.languagenetworkusa.com/ -
Kristin Gutierrez is an author, speaker, and business strategist who helps companies improve their sales and sales leadership. Kristin has held sales leadership roles in several organizations including the United Language Group, Vistatec, SDL, Lionbridge, and Translations.com. Her books include Be a Better Sales Leader and, Say Yes and Figure It Out: The Perfect Framework for Taking Massive Imperfect Action.
In this episode, Kristin shares her thoughts about sales and sales leadership. She touches on topics that include transitioning from an individual producer role into a leadership position in sales, key traits of successful salespeople, how to lead change in a sales team, the importance of continual learning, and more.
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Mugais Jahangir is the Chief Revenue Officer (CRO) of memoQ.
In this episode of memoQ talks, Mugais shares his views on what it takes to be a successful salesperson and sales leader. Topics include the importance of listening, key traits of sales leadership, cultural differences, motivation, setting targets, incentives, and motivation. -
Ewandro Magalhães is a Global Language Strategist who has held several leadership roles related to the delivery of interpretation services including Co-founder and Chief Language Officer for Kudo.
In this episode of memoQ talks, Ewandro talks about the skills required to be a successful interpreter, how interpreters need to manage their emotions, dealing with cultural and linguistic nuances, the application of AI in delivering interpretation services, and more!
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Stefan Huyghe is Vice President of Localization at Communicaid Language Solutions and the creator of the AI-in-Loc newsletter. He is also an AI and social media marketing strategist.
In this episode of memoQ talks, Stefan shares his thoughts about how to effectively use LinkedIn to increase engagement with prospects and customers. He also touches on how to use AI when creating posts, the importance of "likes," "shares," and comments, and what LSPs should be doing to optimize their use of LinkedIn.
Communicaid Language Solutions
https://communicaidinc.com/ -
Dylan Hartmann is the Founder and Managing Director of AcudocX, a self-service platform that facilitates the translation of important documents such as birth certificates, marriage licenses, and education records, by certified translators in Australia and North America. Certified translators and LSPs have warmly adopted the AcudocX platform as a low-friction and cost-effective way to provide these important but traditionally labor-intensive services.
In this episode, Dylan talks about the origins of AcudocX, the markets it serves, the company's growth plans, and more.
AcudocX
https://acudocx.com.au/ -
Elena Petrova is the Founder and Chief Executive Officer of Ad Astra. She believes language interpretation, translation, and other related services are vitally important to facilitate communication among all people in all activities of their lives.
In this episode of memoQ talks, Elena shares her thoughts related to the application of AI in the loc industry, the delivery of deaf services, the market for voice interpretation services, and more.
Ad Astra, Inc.
https://ad-astrainc.com/ -
Pascale Tremblay is a Seattle-based Global Strategy consultant with experience empowering organizations to enable their language capabilities and gain a competitive advantage. Previously the Head of Language Product and Localization at Gap Inc., Pascale now advises and develops Global Language Capability initiatives for growing companies, including Language Operationalization, Multilingual Language Product Ecosystem design, Process Evolution Strategy, and Technology Evangelist.
In this episode of memoQ talks, Pascale talks about how she got started in the localization industry, her experience working at Gap Inc., and why she transitioned into a consulting role. Pascale also explains how she engages with her clients, and discusses some of the different applications of AI that she is seeing in the loc industry. -
Mike Dillinger, Ph.D. and Jay Marciano are two leading experts in machine translation (MT), LLMs, and AI in the localization industry. Both have served as Presidents of the Association of Machine Translation for the Americas. Mike has held leading technical positions with large enterprises including LinkedIn, eBay, and Intel Labs. Jay, on the other hand, has helped some of the world's largest LSPs, including SDL International and Lionbridge, to develop their MT strategies.
In this episode, Mike and Jay talk about what types of tasks AI can do better than humans, how LLMs are evolving, knowledge graphs, the difference in how LSPs and enterprises view the application of LLMs, how the day-to-day work of translators will change in the coming years, and more! -
Founders of Nimdzi Insights, Renato Beninatto, and Tucker Johnson, share their opinions about the current business and technology trends in the localization industry. Topics include past and current technology hype cycles, the current state of machine translation, how the economic model for translation is changing, and the various applications of AI.
Nimdzi Insights
https://www.nimdzi.com/ -
In this episode, Richard Sikes, Senior Consultant at memoQ, explains the challenges companies face when doing an in-country review (ICR) for translation projects. He then describes how memoQ developed the ICR tool, and how enterprise customers and LSPs can save time, reduce errors, and create a more efficient workflow by using the memoQ's ICR tool. Richard also discusses the importance of getting customer feedback and next steps in the development process.
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Pascale Tremblay and Paula Hunter have both worked in several high-profile leadership roles in the localization industry. They are now teaming up with other loc industry professionals in the Pacific Northwest to launch The Vancouver Localization User Group (VLUG).
In this episode, Pascale and Paula talk about the localization community in Vancouver B.C., their reasons for launching VLUG, and what to expect at the first event which will be held on May 14th, 2024.
VLUG Meetup Page
https://www.meetup.com/vancouver-localization-user-group/
VLUG LinkedIn Group
https://www.linkedin.com/groups/9589380/ -
Ulrich Fricke is memoQ's Head of HUB for DACH, Benelux, Australia, and New Zealand. In this episode, Ulrich talks about the importance of creating value-add learning, sharing, and networking opportunities for customers. He then describes some of the events and venues that memoQ has created to do this, including the memoQ Consultants Roundtable, the memoQ Enterprise Roundtable, memoQ Days, memoQfest, memoQ talks, and more.
Ulrich and Mark also talk about some of the differences in selling in various countries and how selling to procurement can require different tactics. Lastly, Ulrich shares some advice related to professional learning. -
André Bastié is the Co-Founder and CEO of Happy Scribe, a leading cloud-based subtitling and transcription platform. André tells the story of how the idea of Happy Scribe came out of a specific need he encountered while working as a graduate student. He then explains the differences between transcription and subtitling, who are the consumers of each, and how AI and integrations with other tools will affect the market and the future direction of Happy Scribe.
Happy Scribe
https://www.happyscribe.com/
memoQ
https://www.memoq.com/ -
Karen Tkaczyk is the Director of Sales, Life Sciences, at Vistatec. In this episode, Karen talks about her early interest in languages and her different career transitions after graduating from Cambridge with a Ph.D. in chemistry. Initially working as a development chemist for GlaxoSmithKline and Bristol-Myers Squibb, Karen decided to build her own life sciences translation practice in 2005. She talks about the reasons for this decision and explains how she was able to grow her business. Karen also explains her decision and her process for moving into a sales leadership role for an LSP in 2021 and also talks about some of the latest trends related to life sciences localization.
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Join us as we talk with Charles Campbell, CEO of tbo, Carrie Livermore Fischer, Manager of Localization Services at Subway, and Rick Antezana, CEO of Dynamic Language about opportunities for business expansion and operational support in Latin America and the Caribbean. We also talk about the upcoming Vamos Juntos event in Lima, Peru.
Vamos Juntos
https://www.juntoslatam.org/vamos -
Melanie Francis is the President and Founder of Global Search RC. Melanie joins her colleague Steve Moore to discuss trends in recruiting and hiring in the localization industry including the increasing importance of technical skills, how companies can evaluate sales recruits, how companies can make themselves more attractive to prospective hires, and why companies opt to use external recruiters. Melanie and Steve also talk about recent trends in offshoring, salaries in 2023, and a really, really, really, long Welsh word.
Global Search RC
https://globalsearchrc.com/ -
Agnes Varga is the CTO at memoQ. She was a finalist in the Process Innovation Challenge (PIC) at LocWorld Silicon Valley 2023 where she introduced memoQ AGT, an AI-based translation automation technology. Agnes explains how memoQ AGT will help customers improve quality and productivity.
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