Episodes
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In the busy field of manufacturing, how do you make yourself stand out? Find out in this episode of Mindfulness Manufacturing with Mark Levy. Mark is a “differentiation expert,” who helps his clients find bold, innovative ways to showcase their big ideas and differentiate themselves from the competition. Mark has worked with dozens of corporations, brands, and thought leaders, including Simon Sinek, Amazon, Harvard Business School, and Major League Baseball, as well as leaders from government bodies like the United Nations. He was also a recent speaker for Tedx Talk, where he spoke about using the obvious to stand out in business and in life.
In this episode, Mark talks more about the importance of finding your “big sexy idea” and shares compelling stories from his own consulting experience to show how leaders can differentiate themselves and communicate their organization’s values, mission, and other unique aspects in an engaging and memorable way.
2:18 – To inspire your organization, articulate your values and missions in clear, engaging, and memorable ways
3:44 – When making a claim or sharing information, back it up with stories and facts to make it memorable and relatable
10:22 – To help your team learn your organization’s key values, keep a sheet with facts and stories that highlight your organization’s strengths, mission, values, and other key facts
12:17 – In manufacturing, we often overlook successes in favor of focusing on problem-solving
26:11 – As a leader, communicate in a way that ensures your team members feel valued and integral to your organization’s success
27:00 – Consider staring your meetings by sharing proud moments and highlighting recent successes
Connect with Mark Levy
Watch Mark’s Tedx Talk
Visit his website
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In manufacturing, it’s easy to get stuck in the four walls of our organization. But when you look beyond your organization—and even beyond your industry—you can find the insights and lessons you need to transform your leadership, improve your culture, and show up for your team! In this episode, hear from outside the manufacturing industry with Dr. Renee Thompson!
Renee is the CEO & Founder of the Healthy Workforce Institute and works with healthcare organizations to cultivate a professional workforce by addressing bullying and incivility. Renee has authored several books and is one of only 30 nurses worldwide who have achieved the prestigious certified speaking professional designation. Through her work, Renee is on a mission to create a world where bullying and incivility are immediately rejected, and kindness, respect, and professionalism become the new norm. In this episode, she shares her strategic insights for cultivating a more inclusive and positive workplace.
4:14 – In the workplace, bullying and negative relationships can occur between coworkers, as well as between bosses and employees
5:34 – As a leader, it’s important to equip yourself with the skills needed to address bullying and incivility
7:57 – There are many psychological barriers that can lead to challenges or inaction when faced with problematic workplace behavior
9:30 – Scripting is a way to effectively handle difficult conversations
12:27 – Learn the difference between overt bullying and subtle, more convert bullying, and find the strategies for dealing with both types of behavior
16:40 – Even though all industries are different, strategies for addressing bullying and incivility can still be applied across different industries
Connect with Dr. Renee Thompson
Learn more about Healthy Workforce Institute
Find her on LinkedIn
Connect on Facebook and Instagram
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When your team is aligned, it leads to more productivity, higher morale, and a healthier workplace . . . and on the flip side, a misaligned team can contribute to issues like high turnover or an inability to attract or keep great new team members. What can leaders do to enhance teamwork and bring more functionality to their organization?
In this episode, Mark Kenny gives the solutions! Mark is a speaker, consultant, and expert in team building and leadership. He’s also the author of The Hippo Solution: Eliminate the Territorial Thinking and Unleash the Power of Teams, which focuses on how leaders can transform their teams and create healthier, more productive cultures. In this episode, he uses stories from his own life to show the importance of team connection, plus offers insights manufacturing leaders can use to strengthen their team, transform their culture, and find the best solutions.
3:04 – There are some key differences between functional and misaligned teams
5:11 – When your team is disconnected, it can lead to issues like high turnover or struggles to recruit new talent
6:16 – As a leader, you play a critical role in setting the tone for your entire organization
8:07 – To strengthen your team, learn to look for dysfunctional team dynamics
10:17 – Connection, cohesion, and clarity are the pillars of a well-functioning team
14:47 – With more clarity and structure, you can improve your team’s functionality
18:39 – Improving your culture can be transformational for your team
24:31 – To find the best solutions, stay curious and build deeper connections within your team
Connect with Mark Kenny
Visit his website
Connect on LinkedIn
More on The Six Types of Working Genius
More on American Icon: Alan Mullaly and the Fight to Save Ford Motor Company
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What does a Taco Bell drive-thru have to do with manufacturing? Fast-food and manufacturing have more in common than you might think—and in her newest book Lessons from the Drive-Thru: Real Life Wisdom for Frontline Leaders, former Taco Bell general manager Monica Rothergy shares real-life stories to help leaders lead with ease, authenticity, and vulnerability, whether they’re working in a drive-thru or a manufacturing plant.
Monica recently came by the Mindfulness Manufacturing to talk more about her book and the career path that took her from a Taco Bell general manager to the first female chief operating officer and first LGBT executive for KFC US. In this episode, Monica also shares valuable insights for other frontlines leaders, including strategies for bringing more curiosity and vulnerability to leadership roles.
2:00 – Frontlines leaders often feel the need to jump in and fix problems themselves, rather than letting their team figure it out
4:00 – Shift your mindset to emphasize coaching and supporting, not micromanaging
7:00 – Practice servant leadership through supporting and recognizing your team
13:00 – Instead of just providing instructions, look for ways to observe and provide feedback
15:00 – When problems occur, have deep and curious conversations to find the root of the issue
19:00 – Training is often seen as the problem, but a lack of support can also lead to performance issues
22:00 – All employees are unique and have different standards, so be curious to find out the kind of support and recognition they need
Connect with Monica Rothgery
Buy her book
Visit her website
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In manufacturing, there’s a big link between productivity and mindfulness—and shifting to a more mindful approach just might be the key you need to unlock your team’s productivity, decreasing burnout, and creating a happier workplace for all.
Find out more in this episode with guest Sarah Ohanesian! Sarah is a professional keynote speaker and productivity consultant on a mission to fight burnout and increase happiness at work. She works with busy professionals who are career-driven but face work-life imbalance, stress, and overwhelm. In this episode, Sarah draws on her own experiences and background to discuss the link between productivity and mindfulness in manufacturing, plus offers actionable tips for intentional time management, combating burnout, and more!
2:36 – There is a difference between busyness and productivity
4:20 – You can improve your productivity with practices like setting daily intentions or saving time for end-of-day reflection and planning
12:10 – Follow Sarah’s COAT framework to clarify, organize, act, and take time
17:10 – To save time and be more productive, figure out which tasks are the most important and set clear priorities
18:32 – If you have a to-do list, keep it in a single, trusted location
18:40 – Be intentional with your schedule and time and don’t be afraid to say no to requests
21:14 – Allowing time to rest plays a key role in creating sustainable, long-term productivity
Connect with Sarah Ohanesian
Visit her website
Connect on LinkedIn and Instagram
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There’s power in your people—and if you learn to harness it, it can transform your organization! Learn more in this episode of Mindfulness Manufacturing with guest Hugh Hornsby, the vice president of Everflow Supplies. With a long career and a remarkable track record of turning around struggling businesses—and his own unique journey of surviving a life-changing head injury—Hugh has great stories and insights. In his episode, he shares more about the success of Everflow and his personal journey, and gives insights leaders can use to transform their hiring process, practice everyday gratitude, and find their team’s hidden gifts.
2:27 – Everyone has a unique gift, which you can find by overcoming labels and looking for their personal potential
5:52 – Reframe the way you see others and yourself
6:25 – With a more progressive mindset, you can find more potential in both others and yourself
11:21 – If you invest in your team, they’ll invest in your organization
14:13 – Hire for personality and to find the right cultural fit, not just because someone has a strong resume
15:35 – The hiring process should be curious, not transactional and restrictive
19:30 – Overcome your terror barrier
24:47 – Every day, find time for a gratitude check
27:00 – To transform your team, start by looking at the story you tell yourself
Connect with Hugh Hornsby
Learn more about Everflow Supplies
Connect on LinkedIn
Read my book review of Think and Grow Rich
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What’s the secret to retaining your team members and creating an organization where people love to work? DigiKey, an electronic component manufacturing organization in Thief River Falls, Minnesota has it all figured out—and Shane Zutz, DigiKey’s vice president of human resources, is here to share the stories and insights behind DigiKey’s success!
In this episode, Shane shares stories highlighting the importance of curiosity, empathy, and leadership presence, and offers simple-yet-powerful strategies manufacturing leaders can put into action to build trust, accountability, and stronger connections at their own plant.
5:12 – Building a better organization starts with being present and making personal connections
8:13 – If your organization is in a small community, making personal connections is extremely important
9:00 – To find curious ways to engage your team, one strategy is to create a list of questions to ask
13:30 - With a strong foundation, you’ll be better equipped to tackle challenges or crises
15:11 - There is a lot of value in simple gestures, like greeting your team in the morning
18:12 - Personalization goes a long way
22:41 Show care and concern for your team members
Connect with Shane Zutz
Learn more about Digikey
Connect with Shane on LinkedIn and reach out to get added to his newsletter
Thanks for Listening!
Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.
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Are your team members “houseplants” or “trees?” It might sound like a strange question, but knowing the answer is the key to retaining your best employees, strengthening your team, and transforming your organization.
In this episode, learn about identifying—and nurturing—your houseplant and tree team members, plus hear other great insights on improving retention, communicating with your team, and showing up as a more emotionally intelligent leader with guest Cara Silletto. Cara is the founder, president, and chief retention office of Magnet Culture, a partner in helping organizations reduce turnover and create cultures where teams succeed and thrive.
2:49 – Some team members are trees, who stay with your company for a long time, while others are houseplants who needs more attention and support
3:23 – To retain your team members, understand the differences between your tree and houseplant employees
5:46 – With a diverse team, you need to approach different team members based on their different needs
8:10 – When you treat employees well, they are more likely to stay with your company
10:14 – Retaining your team members and providing support means adapting as a leader
12:47 – To retain employees, put a stronger emphasis on training, mentoring, and supporting your new hires from their first day
16:39 – Younger team members are more likely to bring their whole selves to work
24:02 – Leaders and managers should use continuous learning to improve their skills and gain a stronger understanding of their roles
25:47 – With a diverse team, you can’t use the same rewards and recognitions for all employees
26:53 – To understand your team better, practice curiosity and active listening
Connect with Cara Silletto
Connect on LinkedIn
Learn more about Magnet Culture
Find special resources from Magnet Vault
Thanks for Listening!
Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.
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We all love giving advice! But when advice is your default as a leader, you can fall into an “advice trap” that actually crushes curiosity, creates disconnect, and prevents your team from finding productive outcomes.
Bestselling author Michael Bungay Stanier (MBS) tackles this subject in his newest book The Advice Trap: Be Humble, Stay Curious & Change the Way You Lead Forever. In this episode, MBS shares some of the key lessons from the advice trap and his other books, including lessons and insights leaders can use to change their mindset, grow their curiosity, and create great new habits for building curiosity.
2:17 – With more curiosity, you can engage your people, boost morale and retention, and create a thriving organization
3:31 – Slow down in your rush to provide immediate advice
4:16 – As a leader, shift away from making advice your default response
5:13 – With curiosity, you can become a more strategic leader
6:11 – Defaulting to giving advice is often an ingrained habit
6:48 – When you start being more curious, you let others shine
7:17 – Curiosity can also strengthen your relationship with your family and others outside of work
8:40 – Forming new curiosity habits can take time and practice
9:47 - If you always give answers and advice, your team can become over-dependent, more disconnected, and less productive
10:48 – Through more curiosity, you and your team can find the purpose of your work
12:22 – While practicing curiosity and other new skills, approach it with patience and grace for yourself
13:28 – Be specific and deliberate in building your coaching habit
14:13 – Your team are your allies
15:19 – Instead of answering right away, stay in a place of curiosity a little bit longer
16:53 – Ask curious questions to find the root cause of issues within your team
18:48 – Asking questions can be more effective than giving advice
20: 11 – Your job isn’t to come up with the best answer, but to help your team come up with the right answer
21:42 – To practice curiosity, pay attention to your body language
Connect with Michael Bungay Stanier
Visit his website and download chapter one of The Coaching Habit
Learn more about Box of Crayons
Read my book reports of The Coaching Habit
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What goes into launching a brand-new manufacturing plant? A successful greenfield site is about more than finding the right space or getting the right equipment—you also have to pay attention to the people you’re hiring and the tone you’re setting as a leader.
In this episode, take a journey through the steps of a greenfield site with Daniel Knecht! Dan is the solar project director for NSG Group, one of the world’s largest glass manufacturers. In his role, he focuses on strategic projects to support the renewal energy market. In this story-filled episode, Dan talks about his unique experiences of launching a new plant for NSG, and shares insight other manufacturing leaders can use to build and support their teams, improve their behavior, and bring transformative change to their organization.
4:04 – While manufacturing requires many technical skills, it’s still all about people and connection
4:55 – If you’re a technically minded person, you might need to shift your behavior to form stronger connections and learn to lead through others
5:22 – At a new plant, choosing and building a new team is an important part of the process
6:13 – As a leader, you want to hire a team who can respectfully challenge you, not just people who think exactly like you
7:27 – Changing how you show up for your team starts with authenticity and vulnerability
9:45 – Show up for your team with action, not just words
10:23 – Even with a large team, you can form great connections through intention and curiosity
12:54 – At a new plant, it’s imperative to set the right tone
14:38 – Manage your emotions and use patience to navigate challenges and connect with your team
19:09 – How you show up in a moment of adversity says a lot about you as a leader
20:05 – You lead how you’re led, so be aware of behaviors you might have picked up from others
20:40 – Take responsibility for your role as a leader in your organization
21:53 – Hire the right people and invest in them
23:20 – You can’t successfully address every issue your team brings to you, but you can approach the issue with an open mind
24:14 – To get a better understanding of the pulse of your floor, create a safe space for your team
Connect with Daniel Knecht
Find him on LinkedIn
Learn more about NSG
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In manufacturing, retention and recruitment are two of the biggest challenges. To attract great talent and keep your best team members, you need to set yourself apart from the competition—and you can start by improving your response times!
In this episode, join guest Jay Baer for a deep-dive into the tools and procedures you need to improve efficiency, strengthen your communications, and bridge the “uncertainty gap” in your organization.
Jay Baer is a researcher and advisor specializing in business growth and customer experience. He’s also a seventh-generation entrepreneur, the author of seven bestselling books, the creator of six multi-million dollar companies, and a popular tequila influencer and educator.
3:50 – There is a correlation between responsiveness and revenue
5:34 – People care about their time more than ever, which is why it’s important to respect the time of others
6:11 – Creating an efficient recruitment process is one way to be respectful of other’s time
7:43 – With a faster recruitment process, you won’t miss out on great talent
10:32 – Having an efficient system for replying and following-up cuts down on team anxiety and improves your culture
11:52 – You don’t always have to have the answer right away, but you can improve your relationships by giving a response
14:31 – As a leader, being responsive builds trust and helps you form better relationships within your organization
15:08 – Through responsiveness and strong communications, you can bridge the Uncertainty Gap
17:27 – People are trained to want more details and information
20:07 – Responsiveness should be a company policy, not an individual choice
21:40 – Find ways to continuously improve
23:57 – Customers will often go with the person who responds first, regardless of price
Connect with Jay Baer
Visit his website
Learn more about The Time to Win
Subscribe to his newsletter
Thanks for Listening!
Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.
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Results matters! Whether you’re looking at safety, quality, or productivity, you and your team want to know how you’re performing. But when it comes to people, it can be difficult to measure your return on investment.
In this episode, guest Martin Low walks us through the best strategies for measuring your team, plus shares great insights on why people matter most in your organization. Martin is the founder and CEO of On Plane Consulting, where he helps organizations transform and improve by building and leveraging their people capabilities. He also has over 20 years of human resources experiences at companies like Amazon and Blue Apron, and brings great insights on how to measure your team, clarify your processes, and create a culture where everyone shows up at their best.
3:23 – You can’t measure people in the same way you measure inventory, cash flow or other main areas of your organization
6:31 – If you don’t invest in your people, it leads to issues like high turnover and halted productivity
7:36 – If you don’t have a baseline, you can’t measure
8:45 – If someone on your team is underperforming, use curiosity to find the cause
8:52 – Establish a baseline for what good looks like within your team or organization
9:45 – If someone on your team has higher rates than others, study their process and see how you can implement their methods for your whole team
11:50 – When results don’t meet expectations, approach the issue with curiosity instead of judgement
14:08 – With clearer processes, your team can improve and your organization can reduce turnover
14:24 – As a leader, you should make your expectations clear and hold others accountable
15:33 – With clarity, your team members find more agency and can improve the way they show up
17:31 – Create a process where you and your team can use your energy in a productive way, instead of just trying to survive the day
19:37 – Surveying your team is a strategy for assuring everyone is aligned and understands your processes, values, mission, and goals
22:52 – With a survey, leadership can find solutions directly from their team on the floor
24:18 – Most people show up wanting to do a good job, and clear processes can help them improve how they show up
Connect with Martin Low
Learn more about On Plane Consulting
Contact On Plane Consulting at [email protected]
Contact Martin at [email protected]
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Stories resonate with people, which makes them a valuable tool for sharing information, seeking new outcomes and connecting with your team. So let’s bring more storytelling to the manufacturing floor!
In this episode of Mindfulness Manufacturing, meet guest Trevor Perry. Trevor is an award-winning speaker, author, and perspective-changer, who uses his unique perspectives and love of storytelling to help others find their own light and improve their influence in the world. In this episode, Trevor shares his journey of finding his storytelling passion, and discusses why leaders should learn and practice storytelling skills.
4:04 – When someone owns, lives, and feels a story, that makes for powerful storytelling
5:31 – Some people might be bad storytellers with great stories to tell, or great storytellers with bad stories
6:24 – Storytelling is a way to connect and help others relate to what you’re trying to share
7:12 – Good storytelling is transparent and draws on your own experiences
8:42 – If you’re telling someone else’s story, you still need to find a way to personally connect and own the story you’re telling
11:18 – Storytelling is an inherent part of human nature, which is why stories resonate so well
12:47 – Every story needs a purpose, especially if you’re in a leader or mentor role
15:15 – If you’re trying to adopt someone else’s story as your own, it won’t feel authentic
16:19 – A culture of storytelling can bring more connection to your organization
17:44 – How you tell a story is always going to be different depending on your audience or situation
20:28 – Practicing improv is a unique way to hone your storytelling skills
20:30 - Learn more about improv and storytelling in Episode 97
22:55 – You can also learn about storytelling about listening to others
23:57 – As a human, you are a storyteller
Connect with Trevor Perry
Visit his website
Thanks for Listening!
Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.
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How can we bring more mindfulness to the manufacturing floor without comprising speed or efficiency? With a background as an award-winning senior executive for agencies, brands, and team properties in NASCAR, IndyCar, and Formula One racing, Mike Mooney knows all about speed! He now uses his unique background to help leaders accelerate culture, unlock potential, drive opportunity, and create traction.
In this episode, Mike shares why humans are high-performance vehicles, and how leaders can use presence, intentionality, and curiosity to improve communicates, reach creative outcomes, and improve their organization’s culture.
3:46 – Like racecars, humans are high-performance vehicles that needs building, fixing, innovation, and restoration
5:04 – Being high-performance involves being present, intentional, and curious
8:13 – You can still get work done well and efficiently without sacrificing your relationships or workplace presence
9:22 – To improve your presence and how you show up, commit to shifting your micro-behaviors
12:00 – Sometimes, you need to slow down to go fast
13:33 – In the space between stimulus and response, you have a choice to jump to conclusions or react with curiosity
16:22 – Curiosity opens up conversations and leads to more productive outcomes
19:10 – Great ideas can come from anywhere, not just the executive team
23:20 – With curiosity, any idea can be interesting
25:05 – We were all designed to be high-performance vehicles and with time and authenticity, you can become the leader your organization needs
Connect with Mike Mooney
Visit his website
Find him on LinkedIn
Connect on X and Instagram @mike_mooney
Connect on Facebook @mikemooney_speaks
Thanks for Listening!
Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.
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Trust is the antidote to so many common issues that can occur on the manufacturing floor. But how can you build trust—both in yourself and with your team? Find out in this episode of Mindfulness Manufacturing with guest Justin Patton! Justin is a certified speaker professional and leadership presence expert, who challenges leaders to reimagine how they lead, love, and communicate. He’s also the author of Your Road to Yes: How to Build Trust in Yourself and With Others and the recently-released The High-Impact Manager: Your Blueprint for Bringing Out the Best in Your Team.
In this episode, Justin talks about the vital role trust plays in improving your leadership, empowering your team, and showing up as your best self, and shares why transparency, tact, and togetherness are the three key foundations you need to improve how you show up and built trust in your relationships.
3:10 – Trust requires transparency, tact, and togetherness
4:03 – Trust is your biggest competitive advantage
4:41 – When people don’t have all the information, they fill it in with fear or make up stories
5:59 – As a leader, you can create a culture of trust by having the courage to be transparent and vulnerable
8:39 – You have to speak your truth, but also take accountability for how you deliver it
10:41 – When an organization values results over everything else, it leads to issues like a lack of trust, increased disconnect, and poor leadership
12:22 – Think about who you are at your best, then work to show up for others as that best version of yourself
14:37 – To grow as a leader, you don’t have to fundamentally change who you are, but can learn how to lean into your best qualities and align your actions and behavior with who you are at your best
16:21 – Trust is built in small moments
17:46 – Find the balance between oversharing and transparency
20:51 – Trust does not leave people second guessing
21:20 – Choose discomfort over resentment
22:53 – There are also situations where building trust can require staying silent
25:43 – Every choice you make either gets you closer to trust or drives you away from it
Connect with Justin Patton
Visit his website
Learn more about his books
Check out my book reports of Your Road to Yes and The High-Impact Manager
Thanks for Listening!
Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.
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The manufacturing industry just keeps getting greater—and it’s all thanks to passionate, mindful leaders who show up every day ready to engage their teams, improve their mindset, and create an environment where people love to work. One of these leaders is Karen J. Lund, a bestselling author and keynote speaker with a long career in the steel industry. Drawing on her experience in the steel industry, Karin now leads the team at G-Power Global, an organization she founded to inspires corporate and organizational entities to lead with compassion while continuing to focus on productivity, service, and profits.
In this episode, Karin talks more about transformations facing the steel industry and manufacturing as a whole, and shares why compassion, connection, and conversations are the key to unlocking creative solutions, overcoming challenges, and bringing new energy to the manufacturing floor.
3:03 – In manufacturing, you can’t do everything by yourself, which makes it very important to seek out and build strong connections
5:33 – It can be a challenge to form relationship on the floor, especially for younger professionals
6:48 – When people have connections on the floor, it makes it easier to voice feedback and navigate challenges
9:01 – By creating a culture that fosters connections and conversation, you’ll find more productivity and more creative solutions
11:37 – Compassion is the competitive edge
15:55 – There is a difference between training and learning
16:39 – Employee resource groups are a strong tool for building connections and community in the workplace
19:20 – If you want to redefine your industry and image, start by having conversations about your values and how you present to the media and others
22:25 – In manufacturing, it’s important to have conversations about how your role impacts the work of others, and vice versa
23:29 – Everyone learns in different ways and some people may need different accommodations
25:02 – When someone makes a commitment to their industry, it can have a positive impact for entire teams and organizations
Connect with Karin J. Lund
Visit her website
Thanks for Listening!
Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here.
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When a mistake occurs on the plant floor, your mind might jump to one question: who caused this issue, and should I write them up for their mistake? But there’s a more productive approach you could be taking—and in this episode of Mindfulness Manufacturing, guest Dr. Jake Mazulewicz breaks it all down!
With a background as a firefighter, EMT, and military paratrooper, Jake knows the challenges of high-hazard industries, and works with organizations to reduce errors and create safer, more reliable workplace environments. In this episode, Jake shares why you can’t procedularize everything, including the way you handle errors and accidents, and offers great insights and stories about how to use connection and curiosity to improve safety, address errors, and strengthen your organization.
3:35 – Procedures and policies are the work that is imagined, and on the floor is how the work actually gets done
4:19 – The work as-done is almost always radically different than the work as-imagined
5:20 – Even when you have standards and people show up wanting to do a good job, you can still see issues that need to be addressed
6:44 – There will always be areas that absolutely need to have procedures in place
8:02 – There are also adaptive jobs, which leans less into procedures and more intro troubleshooting and tacit human knowledge
10:56 - In an ideal environment, both mechanistic and adaptive models are used and respected and needed
12:11 – There are four levels, ranging from strict procedurals to looser guidelines that show what to do, but not how to do it
15:36 – Tacit knowledge gets shared through conversations
16:22 – A way to share important information is to have frontline experts record videos sharing their insights to problems, especially those that are not covered in procedures
19:44 – Through conversation and connection, more knowledge is shared
21:58 – Debriefing also plays a central role
23:45 – If you have strong discipline, you’ll find more freedom
25:31 – In most situations, errors are signals, not defects
27:07 – When an error occurs, be curious and find the deeper cause of the problem
Connect with Jake Mazulewicz
Find him on Linkedin
Visit his website
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In 2009, total engine loss forced US Airways Flight 1549 to make an emergency crash landing in New York City’s Hudson River—and thanks to the quick actions of the pilot, flight crew, and passengers, all 155 people on board made it safely off the plane. Now known as “the miracle on the Hudson,” this harrowing incident offers up important lessons on staying calm under pressure, coping with traumatic challenges, and making every moment count.
To learn more, let’s hear from a Flight 1549 survivor! Dave Sanderson is a nationally recognized leadership speaker and bestselling author, who draws from his inspirational story of survival to encourage others to do the right thing and find healthy ways to cope with their own struggles and adversity. In this episode of Mindfulness Manufacturing, Dave shares his own Miracle on the Hudson story, and offers powerful insights he learned from being the last passenger off Flight 1549!
2:18 – Dave shares his Flight 1549 story
8:11 – In times of conflict, whether it’s a plane crash or issue on the manufacturing floor, calmness and confidence play key roles
9:05 – To get through challenging situations, you need to manage your own mindset
10:05 – You don’t need to know everything to handle a crisis, but you have to be able to lead yourself first
11:09 – Every moment in your life happens for a reason
13:38 – How to react to and cope with a challenging situation depends on the meaning you attach to it
14:22 – By reframing the meaning you attach to a situation, you can find healthy and productive ways to react and grow
15:33 – Everyone assigns different meanings to different challenges, so it’s important to approach others with curiosity instead of judgement
17:56 – To truly understand others, you need be curious and have authentic interactions
21:52 – To feel included in an organization’s mission, people need and want certainty, variety, connection, significance, growth, and the ability to contribute
24:48 – As a leader, it’s up to you to find creative solutions and create opportunity from challenges
28:57 – If you get casual, it can lead to safety issues, accidents, and other serious problems for your organization
Connect with Dave Sanderson
Check out his website and download a free copy of his Moments Matter Magazine
Connect on LinkedIn to see new blog content
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In many manufacturing organizations, company values can be seen in plaques on the walls, but don’t show up in the behavior and language used on the shop floor. How can we get core values off the walls and into action? Find out in this episode with guest Adam Hill!
Adam is the nine-figure CEO of a 4th generation family business, as well as a keynote speaker, bestselling author, and host of the top-rated podcast Flow Over Fear. Throughout his work, he helps leaders and other high achievers rise above fear and realize their ultimate potential in leadership and life. In this episode, Adam shares why core values are so important to organizations—and why holding tight to outdated ideals can cause restriction instead of growth, plus offers insights and lessons leaders can use to make sure their core values are showing up in their culture and behavior.
4:13 – Core values should serve as a driving force, but can sometimes become restrictive
6:26 – In some cases, holding onto an old or legacy core value can actually hold back your organization
8:15 – If your organization is struggling or plateaued, look toward your core values and address what ideals need to stay and which ones can be changed or removed
9:24 – Culture and strategy are very similar, but can’t be treated as the same
10:51 – As culture shifts, you might have to shift your behavior while still staying true to your core values
13:06 – If you want change, you need to create a culture where people feel empowered to speak up
14:19 – If people in your organization don’t feel comfortable speaking up, it can lead to unsafe environments
16:29 – Healthy conflict is often necessary when discussing which core values to keep or get rid of, especially in family or legacy companies
21:50 – The strongest core values are the ones that can grow and evolve with your organization
24:00 – Great results can arise from challenging conversations
Connect with Adam Hill
Visit his website
Listen to his Flow Over Fear podcast
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If you want to improve safety, quality, productivity, and results, the first step is looking toward improving connection. With more mindfulness and connection, your entire organization can thrive—and in this episode, guest Jon Gordon is here to show you exactly how you can improve connection and fight disconnect in your organization!
Jon is one of the top three leadership speakers in the world, and his talks on mindset and leadership have inspired hundreds of individuals and organizations. He is also the bestselling author of 28 books, including one of my favorites, The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy. In this episode, Jon delves deeper into some of the insights in The Energy Bus to share how leaders can use positivity and connection to improve results and combat difficult situations.
3:31 – You are always going to have to deal with negative people, or energy vampires, but overcoming them is a key part of your journey to connection
4:40 – Every negative person is a test for you to find your own power and resiliency
6:40 – We are meant to be connected, which is why disconnect and isolation leads to anxiety and other mental health issues
7:55 – The more united and connected you are, the stronger you’ll be as a team
10:10 – If you only focus on the results instead of the process, it can lead to disconnect and other negative outcomes
11:15 – Feed yourself with words of positivity and encouragement instead of listening to negative self-talk
12:30 – Understand the wound behind your negative thoughts, so you can find a way to speak truth to them
13:49 – By embracing opportunities to heal and grow, you become a stronger leader for your team
16:25 – A positive team starts with positive leadership
18:03 – Understanding the dynamics of your team can help you find ways to improve connection
20:23 – You need both love and accountability
22:48 – There will always been the need for difficult conversations, so find a way to deal with them and make them less difficult for you and your team
24:49 – You can’t be thankful and stressed at the same time
Connect with Jon Gordon
Visit his website
Learn More about The Energy Bus and his other books
Read my previous book report on The Energy Bus
Connect on LinkedIn and social media
Hear Jon's podcast with Alan Mullally
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