Episodes

  • Negotiation isn’t just a skill — it’s a life-changing mindset.
    In this special crossover episode, negotiation expert Kwame Christian joins Mike Lander of Higgle to reveal how he went from avoiding conflict to teaching millions how to navigate it. You’ll hear the story behind his rise as a globally recognized voice on negotiation, the neuroscience that explains why most conversations go wrong, and the three skills that every top negotiator shares.

    Whether you’re closing a deal or setting a boundary at home, Kwame’s Compassionate Curiosity framework will help you manage your emotions, build trust fast, and lead tough conversations with confidence.

    You’ll learn:



    What the “amygdala hijack” is — and how to stop it




    How to use AI roleplay to rehearse high-stakes conversations




    Why tone is more persuasive than tactics




    The 3-core skill model every negotiator should master




    How trust (not technique) drives long-term success




    If you’ve ever struggled to be assertive, this is your roadmap to becoming a confident communicator in work and in life.



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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  • If every hard conversation feels heavy, it’s time to change the script.
    In this episode, speaker and author Erin Diehl shares how joy, empathy, and humor can transform even the most uncomfortable interactions. Whether you’re negotiating with a client, giving feedback to a teammate, or bracing for a tense talk at home, Erin explains how to shift your mindset, calm your nervous system, and lead with radical presence—without losing your edge.

    You’ll learn:



    The real reason most difficult conversations go wrong




    How to rewire negative thinking using simple mental “interrupts”




    Why humor is a leadership tool—not a distraction




    How to access your frontal lobe (instead of flipping out)




    What improv teaches us about negotiation, empathy, and trust




    This isn’t fluff—it’s neuroscience-backed, results-driven communication reimagined through joy. If you’ve been holding your breath through every tough talk, this episode is your exhale.



    Connect with Erin

    www.itserindiehl.com

    Buy the book: I SEE YOU!

    Listen to The Workday Playdate Podcast



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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

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  • The worst deals don’t break you later — they fool you early.



    In this episode, sales strategist Kim Orlesky reveals why bad-fit clients slip through your filter, how to recognize red flags before it's too late, and what it really means to sell from a place of power. From walking away from misaligned deals to reframing budget conversations and asserting value without pressure, this conversation is a blueprint for anyone who negotiates, sells, or wants to stop saying yes out of desperation.

    You’ll learn:



    The hidden “winner’s curse” of closing the wrong deals




    How to qualify clients by alignment, not just money




    The question to ask that instantly shifts the power dynamic




    What most sales pros get wrong about budget




    How to hold your price — and your standards




    This is the mindset shift that separates burned-out closers from confident negotiators.



    Connect with Kim

    ⁠Visit Kim's Website⁠

    ⁠Connect with Kim on LinkedIn



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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Kwame Christian on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  • Why Doing Everything Right Still Leaves You Stuck?

    How to Finally Level Up?



    This episode is a masterclass in leadership evolution — raw, real, and exactly what high achievers need to hear when the next level feels just out of reach.



    Jade Davis, VP at the Port of Cleveland and advisor to the largest Black woman-owned public affairs firm in Ohio, joins Kwame to reveal the invisible shift that transforms good performers into true leaders. In this powerful conversation, Jade unpacks what it really means to lead without ego, influence without force, and grow by being radically honest — especially with yourself.

    You’ll learn:



    Why being a “doer” can sabotage your leadership potential




    The career-changing advice his wife gave him (that he didn’t want to hear)




    How to earn trust and drive results without controlling everything




    What vulnerability looks like when you're managing up, down, and across\







    Connect with Jade



    Follow Jade Davis on LinkedIn

    ⁠Awards Jade Davis⁠

    ⁠Port of Cleveland

    ⁠www.thorntonbuckeyegroup.com⁠



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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Kwame Christian on LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠negotiateanything.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  • What if your next life-changing opportunity came from a single conversation with a stranger?



    In this electrifying episode, Dr. Ruth Gotian returns to share the real secrets behind connecting with anyone—from Nobel Prize winners to NBA champions. Whether you're an introvert, extrovert, or somewhere in between, Ruth breaks down her proven approach to building authentic relationships that open doors, spark collaboration, and create lasting impact—no awkward small talk required.

    Kwame and Ruth dive deep into:



    Why you should stop mimicking morning routines and start cultivating curiosity




    The underrated power of showing up (with or without an agenda)




    Ruth’s game-changing 24-7-30 follow-up rule for lasting connection




    How to approach keynote speakers without feeling like a stalker (plus the one thing never to do)




    Real stories of how genuine interest—not business cards—builds trust that lasts




    This isn’t just about networking—it’s about building a life and career through meaningful conversation. Listen in and discover how to talk to strangers in a way that actually matters.



    Connect with Ruth

    ⁠https://www.ruthgotian.com/⁠

    ⁠Follow Ruth on LinkedIn

    Buy the New Book: ⁠ "The Success Factor"⁠

    Buy the book: ⁠Mentoring: A Complete Guide to Effective Mentoring⁠





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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  • What if the key to persuading someone wasn’t hiding your flaws—but revealing them?



    In this episode, Kwame Christian sits down with behavioral science expert and bestselling author Richard Shotton (The Illusion of Choice) to uncover the hidden psychological levers behind trust, influence, and decision-making. From the Stolen Thunder effect to the surprising power of using precise numbers, you’ll learn how small shifts in language and strategy can drastically increase your credibility and impact at the negotiation table.

    Whether you’re a negotiator, marketer, or just someone who wants to get better at persuading others without manipulation, this episode offers actionable insights grounded in decades of research.



    Connect With Richard

    Buy Now: ⁠The Illusion of Choice: 16 1/2 Psychological Biases That Influence What We Buy ⁠

    ⁠Follow Richard Shotton on LinkedIn





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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  • You think you’re being authentic. You’re not.



    In this powerful conversation, media expert, keynote speaker, and author Jeanne Sparrow breaks down the real meaning of authenticity — and it’s not what you think. Most people confuse authenticity with oversharing. Others stay silent, mistaking fear for integrity. Jeanne explains why true authenticity isn’t about saying everything — it’s about knowing who you are, what you bring to the table, and how to use that power with intention.

    You’ll learn:



    Why oversharing kills trust (and isn’t real connection)




    How to tell the difference between fear and truth




    How to adapt without losing yourself




    Why your presence speaks louder than your words — and how to own it




    Whether you're leading a team, having a tough conversation, or just trying to show up more powerfully — this episode will change how you think about being “yourself.”



    Connect with Jeanne

    jeannesparrow.com

    Buy now The Book - FEARLESS AUTHENTICITY - by Jeanne Sparrow



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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  • In a market where confidence is cheap and trust is everything — Nikko Santo Pietro delivers the real game.

    Selling real estate in Beverly Hills during the worst market in decades? That’s exactly what Nikko Santo Pietro is doing — and thriving. In this episode, Nikko breaks down how he closes multimillion-dollar deals by combining bold marketing, sharp pricing strategies, and next-level negotiation skills. You’ll learn how to win clients’ trust (even when they overvalue their homes), why wearing a cowboy hat can be a power move, and how to sell authentically without ever needing a suit. Whether you’re in sales, real estate, or any high-stakes negotiation, this episode shows you how to stand out, qualify yourself, and lead with strategy — not ego.





    Connect with Nikko

    Instagram: @nikkoshow

    ⁠Follow Nikko on LinkedIn



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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠negotiateanything.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  • Authenticity wins — but only if you know how to share your story.

    In this episode, Shaquille Alexander reveals the power of authentic storytelling in leadership, sharing how his journey from adversity to public service became his greatest asset. As a first-time candidate running for City Treasurer in Whitehall, Ohio, Shaq opens up about his upbringing, his commitment to the community that raised him, and how he transformed personal struggles into a narrative that connects with voters. But this conversation goes beyond politics. You’ll discover how to craft a compelling story that inspires trust, motivates supporters, and even raises money — without ever feeling like you’re “selling.” Whether you’re a leader, entrepreneur, or anyone trying to persuade others, this episode will show you how to lead with integrity and impact.





    Connect with Shaquille Alexander

    Instagram

    ⁠https://www.instagram.com/shaqdeez27/?hl=en⁠

    LinkedIn

    ⁠https://www.linkedin.com/in/shaquilledalexander/⁠

    X

    ⁠https://x.com/shaqdeez27?s=11&t=qqhIBC0srJUv2PauEhIQG

  • Stop being afraid to ask — because staying silent is costing you.

    In this episode, Crystal Ware shares her powerful insights on why so many people, especially women, struggle to ask for what they deserve. Whether it’s negotiating your salary, setting boundaries, or simply speaking up, Crystal reveals how to overcome the fear of asking and finally own your worth. You’ll discover practical strategies to define your value, communicate it with confidence, and never leave money on the table again. If you’ve ever hesitated to ask for a raise, a promotion, or even respect, this episode is your guide to becoming unapologetically bold.





    Connect with Crystal

    Want to subscribe to "The Clarity" Newsletter, visit us here:

    ⁠www.crystalwaremedia.com⁠

    ⁠Follow Crystal on LinkedIn ⁠

    ⁠crystalwaremedia.com ⁠

    ⁠cadenceinsurance.com ⁠

    ⁠https://linktr.ee/crystalware⁠

    ⁠Listen to Get Clear with Crystal Ware Podcast⁠





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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  • Master the secret tactics spies use to win trust and uncover the truth.



    In this gripping episode, Jeremy Hurewitz, corporate intelligence expert and author of "Sell Like a Spy," reveals the secret persuasion tactics used by the CIA, FBI, and elite intelligence officers. Hurewitz draws on his years of experience working alongside former CIA case officers, FBI negotiators, and counterintelligence experts to share powerful strategies for winning trust, gathering intelligence, and persuading anyone — even when they don’t want to share.



    From the art of elicitation and radical empathy to mastering deception detection and reading people like a book, this episode is packed with real-world spycraft secrets you can use in sales, negotiations, and everyday interactions. Hurewitz also shares jaw-dropping stories of espionage, including how intelligence agents use access agents and covert techniques to gain crucial information.



    How spies turn targets into traitors — and how you can ethically turn leads into loyal customers.




    The secret to asking questions that reveal everything without raising suspicion.




    Why detecting deception is about recognizing red flags — and how to spot them.




    How to use intelligence techniques to build trust and influence anyone.




    If you’ve ever wanted to know how spies get people to reveal their deepest secrets, this episode will show you how to apply the same tactics in your life.





    Jeremy Hurewitz

    Buy the Book Sell Like a Spy: The Art of Persuasion from the World of Espionage



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  • Stop chasing tactics — strategy is what wins big deals.

    In this episode, Patrick Tinney reveals the truth behind successful negotiations: it’s not about clever tricks or aggressive tactics — it’s about strategy. From navigating high-stakes deals to mastering leverage and risk management, Patrick shares the secrets that have helped him close hundreds of millions of dollars in deals. You’ll learn why most people fail in negotiations, how to avoid the “split the difference” trap, and how to build trust without sacrificing profit. If you’ve ever wondered why some deals fail while others succeed, this episode will show you how to become a truly strategic negotiator.



    Connect with Patrick Tinney

    ⁠Buy Patrick's book: "Unlocking Yes" on Amazon⁠ 

    ⁠Follow Patrick Tinney on LinkedIn⁠

    ⁠Centroid Training & Marketing LinkedIn page⁠ 

    ⁠Centroid Marketing website⁠ 



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    ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!

  • In high-stakes conflict, the greatest power is knowing when to pause.



    In this episode, Kwame Christian sits down with William Ury, Harvard negotiation master, co-founder of the Harvard Program on Negotiation, and co-author of the global bestseller "Getting to Yes." But beyond the books and accolades, Ury reveals his most profound secret — "Going to the Balcony."

    William Ury shares the gripping story of how this simple yet transformative technique helped him navigate high-stakes conflicts, including an explosive crisis in Venezuela that nearly spiraled into civil war. Ury explains how stepping back — both mentally and emotionally — is the ultimate power move, whether you're negotiating a billion-dollar deal, resolving a family dispute, or defusing an international crisis.

    Listeners will discover:



    The surprising power of silence and how it can change any negotiation.




    How to use "Going to the Balcony" to maintain control in the most intense situations.




    Why mastering yourself is the key to mastering any conflict.




    Real-world stories where Ury’s method transformed impossible negotiations.




    If you’ve ever struggled to keep your cool in tough conversations, this episode is your blueprint for turning chaos into clarity. Listen in and learn the technique that has saved lives, brokered peace, and transformed the way the world negotiates.



    www.williamury.com

    Buy the Book: POSSIBLE- How We Survive (and Thrive) in an Age of Conflict By William Ury





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  • Most people spend their lives chasing success — but they never realize they’re running in the wrong direction.



    In this episode, former NFL running back Raymont Harris reveals the shocking truth about mindset that transformed his life — from growing up in poverty and losing his mother at birth to achieving his dreams in professional sports and beyond. Raymont shares the secrets behind his elite mindset, why talent alone is never enough, and how the right beliefs can change everything. Whether you’re struggling to break through in your career, facing tough negotiations, or just trying to overcome self-doubt, this episode will give you the mental tools you need to succeed.



    ⁠https://raymontharris.com/



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  • Why Most People Lose Big Without Noticing



    In this episode, Jeremy Delk reveals how his journey from a small town in Kentucky to Wall Street was shaped by the toughest negotiations of all — the ones with himself. Jeremy’s raw stories of losing millions, battling self-doubt, and building a multimillion-dollar venture capital firm expose the brutal truth most people miss: Success isn’t just about strategy — it’s about facing your own fears, mastering your mindset, and daring to take bold risks. Listen now to discover how to stop sabotaging yourself and start negotiating like your life depends on it.



    Connect with Jeremy Delk

    ⁠Jeremy's Instagram



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  • Most people are failing at their goals because they’ve been taught the wrong way to set them.



    ⁠Buy Now: Big Goals: The Science of Setting Them, Achieving Them, and Creating Your Best Life by Caroline Miller⁠



    In this transformative episode, Caroline Miller, a leading expert in goal setting and positive psychology, exposes the fatal flaws of the widely accepted SMART goals approach. Caroline reveals the difference between learning goals and performance goals, explains why most people are stuck with "zombie goals," and offers a revolutionary, evidence-backed method for achieving big, life-changing goals. Through powerful stories and actionable insights, she shows you how to cultivate resilience, unlock your true potential, and shield your dreams from those who unknowingly sabotage them. This episode is a must-listen for anyone ready to achieve their biggest ambitions without falling into the trap of mediocrity.



    Connect with Caroline

    Buy Now: Big Goals: The Science of Setting Them, Achieving Them, and Creating Your Best Life by Caroline Miller

    www.carolinemiller.com





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  • Saying "yes" when you mean "no" is a slow poison.

    ⁠Buy The Book Defy: The Power of No in a World That Demands Yes⁠



    In this episode, Dr. Sunita Sah, a physician turned organizational psychologist, reveals the hidden costs of excessive compliance and how it silently destroys your self-worth. Learn why we mistake compliance for consent, how social conditioning traps you in silence, and the psychology of "insinuation anxiety"—the fear of offending others that keeps you stuck. Discover the true power of defiance, the skill of saying no without guilt, and how to reclaim your voice, your values, and your authentic self.



    Connect with Dr. Sunita Sah

    sunitasah.com

    Buy The Book Defy: The Power of No in a World That Demands Yes





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  • Most leaders are blind to the biggest threat to their team’s success.



    In this episode, Anne Chow, former CEO of AT&T Business, reveals the hidden leadership myth that quietly undermines team performance and destroys trust. Drawing on decades of experience leading thousands, she exposes why even well-meaning leaders can fall into this trap — and how you can avoid it. Discover the critical shift you must make to lead with impact, build real connections, and unlock your team’s full potential.



    Connect with Anne

    ⁠Follow Anne on LinkedIn

    ⁠https://www.theannechow.com/⁠

    ⁠Pre-Order Now The Book: Lead Bigger⁠



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  • Trust is your most valuable currency in negotiation — and most professionals waste it.



    In this episode, Keld Jensen, a globally recognized negotiation expert and author of 26 books, reveals why trust is more powerful than any contract. He explains why negotiating without first aligning on how you will negotiate is a costly mistake, how to leverage behavioral economics to understand irrational human decisions, and how the world’s best companies are using Centers of Excellence to transform their negotiation results. If you want to elevate your negotiation game from tactical to transformative, this episode is essential.



    Connect with Keld on LinkedIn⁠

    ⁠Learn more about Keld



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  • Contracts don’t secure deals — trust does.



    In this episode, Courtney Kelly reveals the hidden truth behind successful negotiations in high-stakes construction: building strong relationships before a single document is signed. As a pioneering project manager in a male-dominated industry, Courtney shares how proactive trust-building, emotional intelligence, and strategic communication transform conflict into collaboration. Whether you’re managing multi-million dollar projects or everyday deals, this conversation will change how you negotiate — and how people respond to you.



    Connect with Courtney Kelly

    ⁠Follow Courtney Lynn Kelly on LinkedIn⁠

    ⁠Courtney Kelly Books website⁠

    ⁠McCarthy Building Companies Inc. LinkedIn page⁠

    ⁠Mc Carthy website



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