Episodes
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Isaac and Jeffrey explore the concept of certainty in software development and its potential toxicity. They discuss how certainty can lead to poor decision-making, the importance of experimentation, and the human behaviors that contribute to toxic environments. The dialogue emphasizes the need for a balance between certainty and uncertainty, particularly in leadership roles, and highlights the dangers of strong opinions that masquerade as certainty.
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Isaac and Jeffrey discuss the validity of rewriting front-end systems for modernization. They argue against the notion that a dated front end necessitates a complete rewrite, emphasizing the importance of iterative updates and customer experience. The conversation explores the risks of big bang rewrites, the benefits of gradual improvements, and the need for design consistency while still delivering value to customers. Ultimately, they advocate for a more thoughtful approach to modernization that prioritizes user experience over aesthetic uniformity.
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Isaac and Jeffrey explore the subjective nature of coding standards and what constitutes 'shit code.' They discuss the lack of industry-wide standards, the importance of intention in coding, and the balance between flexibility and adaptability in code quality. The conversation also touches on the fluidity of language and how it parallels coding practices, emphasizing that coding standards should evolve with the context and needs of the project.
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Guest Dustin Rea joins us to discuss the importance of aligning a company's standards and processes with its lifecycle stages. The discussion covers five key phases: the MVP phase, where the foundation is built; the Product User Fit phase, focusing on understanding customer needs; the Product Market Fit phase, solidifying the offering; the Scaling Up phase, managing growth; and finally, the Multi-Product Platform phase, where companies expand their offerings. Each phase presents unique challenges and requires different approaches to maintain quality and efficiency.
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Jeffrey and Isaac discuss the inherent risks associated with software rewrites, emphasizing how rewrites push risk to the end of the development cycle. The discussion highlights the need for iterative development and the significance of delivering independent components to ensure project success, particularly within the SaaS model, which thrives on continuous improvement and customer satisfaction.
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Jeffrey and Isaac explore the concept of 'musketeering' in software development, emphasizing the importance of collaboration in solving complex problems. They discuss the challenges of legacy code, the necessity of testing, and the strategy of 'divide and conquer' to tackle intertwined issues effectively.
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Isaac and Jeffrey discuss the philosophy of continuous iteration in software development, emphasizing the importance of making small, incremental changes rather than large, risky updates. They explore the challenges of communicating the value of these trivial changes to non-technical stakeholders and the benefits of refactoring code for future development. The discussion also highlights the significance of storytelling in conveying the purpose and impact of these changes to a broader audience.
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Isaac and Dustin Rea discuss the impact of perfectionism in programming, particularly how it can hinder project success. They explore the importance of launching minimum viable products (MVPs) to validate ideas in the market, the challenges of managing change in production software, and the balance between perfectionism and practicality. The discussion also highlights the significance of team dynamics and customer empathy in software development, as well as lessons learned from scaling and responding to customer demands.
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Isaac and Jeffrey explore the complexities of error management in software development, particularly focusing on the significance of logs, the philosophical implications of ignoring errors, and the importance of proactive log management. They discuss how to differentiate between true errors and warnings, the role of telemetry in alerting, and the necessity of maintaining clean logs to enhance system understanding and customer experience.
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Isaac and Jeffrey delve into the concept of resource engineering, emphasizing the importance of understanding cost implications in engineering decisions. They discuss how engineers often overlook financial aspects while focusing on technical solutions, leading to potential inefficiencies. The dialogue highlights the need for engineers to have greater visibility into costs, particularly in cloud services like AWS, and how this awareness can drive better decision-making. They also explore the balance between optimizing costs and developing new features, advocating for a more business-oriented mindset among engineers to enhance overall effectiveness.
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Isaac and Jeffrey delve into the anxiety developers face when dealing with legacy systems they did not create. They explore the reasons behind the fear of fixing such systems, the challenges of refactoring, and the skills required to navigate these situations. The discussion emphasizes the importance of understanding legacy code, learning from it, and developing strategies to reduce anxiety when approaching refactoring tasks. Practical tips are provided for developers to build confidence and make meaningful contributions to legacy systems.
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Jeffrey and Isaac discuss the fallacy of rewriting software to save money. They highlight that organizations end up running multiple systems simultaneously, resulting in increased costs. The conversation also touches on the challenges of maintaining multiple versions of a software system and the importance of continuous delivery and iteration. It concludes by emphasizing the need to prove the ability to migrate existing pages before starting a rewrite.
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Jeffrey revisits The Joel Test, a 12-question test to determine if a software development team is set up for success. Jeffrey and Isaac discuss the relevance of each question in today's context and how the industry has evolved over the years. The topics covered include source control, building and deployment processes, bug tracking, bug fixing, project scheduling, specifications, working conditions, and tools.
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Isaac and Jeffrey discuss the importance of effective bug bashing and how to prioritize bug fixes. They highlight the need for categorizing bugs, understanding customer impact, and installing analytics to make informed decisions. They also emphasize the importance of writing tests and having a team member close to the customer to provide context. They recommend starting with backlog grooming and prioritization before diving into bug fixing. Overall, the conversation provides valuable insights for managers and developers dealing with bug backlogs.
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Isaac, Dustin, and Jeffrey discuss different profiles for de-risking releases. They explore the perspectives of software engineers, project managers, product owners, and executives in managing risk. They debate the benefits of incremental releases versus giant functionality releases and the importance of user feedback in de-risking product changes. They also discuss the trade-offs between time, size, and change in managing risk. The conversation touches on the challenges of balancing risk and reward, the importance of lean strategies in startups, and the need to be prepared for success as well as failure.
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Isaac and Jeffrey discuss the importance of aligning oneself with a company's risk profile. They explore the concept of risk tolerance and how it varies depending on the company's stage of development and industry. They highlight the need for a balance between security and other business priorities, as well as the importance of having conversations about risk tolerance with managers and teams. They also touch on the potential misalignment between managers and companies, and the implicit cultural risk tolerance that can lead to security vulnerabilities. Overall, they emphasize the need for understanding and navigating risk in the context of software development.
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Isaac shares a story about a project where a quick MVP was built to send text messages to users. As the project gained more partners and volume, it became clear that the system couldn't handle mass texting at scale. A small change in the architecture caused some batches of text messages to be reprocessed multiple times, resulting in some users seemingly receiving an excessive number of texts. However, through many strokes of luck, each area where duplicate texts could have been sent was saved by a downstream setting. The issue was resolved, and the team learned the importance of implementing proper safeguards and architecture.
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Isaac and Jeffrey discuss the peculiar failure of correctly predicting problems. Jeffrey shares his experience of being able to accurately predict problems in projects but failing to gain traction and prevent them. They explore the importance of buy-in from leadership and the need for a collaborative engagement structure. They also discuss the role of consultants and the difference between being diagnostic and being collaborative. The conversation highlights the challenges of convincing leadership and the potential consequences of not being able to prevent problems.
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Dustin Rea, CEO of Red Hook Agency, discusses the challenges and considerations of bringing new products into an existing platform and splitting products within the same platform. The conversation covers topics such as authentication and authorization, merging different products onto a platform, reorganizing teams, and converting internal tools to SaaS. The speakers also touch on the importance of onboarding experiences for new and existing customers.
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Isaac and Jeffrey discuss the feeling of anyone being able to make small, simple changes in code and question the value of their own contributions. They share anecdotes of fixing issues that others could have easily addressed but didn't, highlighting the importance of being the one to take action. They emphasize the value of iterative changes and the knowledge work involved in understanding the system. They also encourage developers to listen to complaints and pain points in order to identify opportunities for impactful improvements.
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