Episodes
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Get ready to dive deep into the often misunderstood role of a Chief of Staff. Clara expertly debunks common myths surrounding this pivotal position, clarifying how it can significantly elevate your business operations. We explore how to determine if your organization truly needs a Chief of Staff and the key indicators that signal it might be time to make that strategic hire.
Clara shares her insights on the essential traits that make a Chief of Staff not just successful, but invaluable. If you’re considering a transition into this role, you won’t want to miss her practical tips for navigating that journey. For business leaders and HR professionals, Clara offers guidance on how to effectively support and hire Chiefs of Staff, ensuring you find the perfect fit for your team's unique needs.
Join us for this engaging discussion that will empower you to rethink leadership and operational dynamics within your organization. Whether you're a seasoned entrepreneur or just starting your business journey, there's something here for everyone! Tune in and discover how to unleash the full potential of your team.
What you'll hear in this episode:
[0:55] Meet the Expert: Clara Ma
[2:35] Debunking Myths About the Chief of Staff Role
[9:25] Determining Your Business Needs
[17:45] When to Hire a Chief of Staff
[20:50] Key Traits of a Successful Chief of Staff
[23:45] How to Transition into a Chief of Staff Role
[27:15] Supporting and Hiring Chiefs of Staff
Listen to Similar Episodes:
Intentionally Crafting Your Team Operations with Lia Garvin
Crucial Traits for Small Business Hiring Success
Avoid These Common Mistakes When Creating Job Titles
* Check out Ask Chief of Staff askachiefofstaff.com
* Connect with Clara on LinkedIn https://www.linkedin.com/in/clarama
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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No more headaches with trying to manage your global workforce, compliantly hire and pay employees with Deel https://bit.ly/4dSWQXD
In this episode, we're diving into one of the trickiest moments a leader can face—employee notice. I start by sharing a personal experience on navigating the process of letting an employee go and why implementing a transition plan is critical to success. I’ll walk you through some of the common concerns that come with letting an employee go, from managing sensitive information to the inevitable managerial fears that arise.
We don’t shy away from the legal risks, either. Whether it’s mitigating potential fallout or protecting your company's reputation, we’ll cover how to handle it all. Plus, I’ll highlight the real benefits of giving notice (it’s not all doom and gloom!) and how to ensure smooth transitions, especially with effective communication strategies that keep everyone on the same page.
You'll learn how to set clear expectations, control the message, and ensure your team stays aligned during these pivotal moments. If you're ready to tackle the complexities of letting an employee go with confidence and grace, this is the episode for you!
What you'll hear in this episode:
[1:35] Personal Experience with Employee Notice
[4:00] Implementing a Transition Plan
[6:00] Common Concerns and Fears
[8:40] Legal Risks and Mitigation
[10:15] Benefits of Giving Notice
[12:05] Ensuring Smooth Transitions
[14:15] Controlling the Message
Listen to Similar Episodes:
Oh Shit! Layoffs: Best Practices and Preserving Company Culture
How to Fire Somebody (The Right Way) with Karly Wannos
How to Manage and Document Performance Issues
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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No more headaches with trying to manage your global workforce, compliantly hire and pay employees with Deel https://bit.ly/4dSWQXD
I'm joined by Amanda McKinney, a goal-setting expert who's here to flip everything you know about setting and reaching your goals. Amanda takes us through her journey to mastering effective goal setting, starting with the importance of capacity planning. She dives deep into why understanding your capacity is crucial for setting goals that actually work and how not doing so often leads to goal failure. But it doesn’t stop at failure—Amanda’s all about finding what works for you.
We reflect on past experiences and how discovering your purpose is tied to not only what you've achieved but what you've learned along the way. Amanda shares her refreshing perspective on the value of goal setting. She highlights how changing your mindset around goals can lead to big breakthroughs. And here’s a gem: Amanda believes in a simple, actionable approach to goal-setting, one that flips the usual process on its head.
Throughout the conversation, we talk about tracking wins, celebrating successes (big or small), and how to navigate that tricky transition phase when you're shifting between goals. Setting realistic goals is key, and Amanda explains how subtracting time from your days and weeks—yes, subtracting—can make all the difference. Planning for routine and seasonality, the mental load of unfinished tasks, and how empowering your team with capacity conversations can boost your leadership game are all part of the mix too. So, if you’re ready to embrace a new way of thinking about goals, this episode is packed with insights to help you, your team, and your business thrive!
What you'll hear in this episode:
[2:20] Amanda's Journey to Effective Goal-Setting
[4:30] The Importance of Capacity Planning
[5:45] Understanding Goal Failure
[9:05] Reflecting on Past Experiences
[12:30] Flipping the Goal-Setting Process
[18:00] Tracking and Celebrating Wins
[22:45] Navigating the Transition Phase
[24:10] Setting Realistic Goals and Subtracting Full Days and Hours
[27:30] Planning for Routine and Seasonality
[30:10] The Mental Load of Unfinished Goals
[36:00] Empowering Your Team with Capacity Conversations
Listen to Similar Episodes:
Goal Setting to Help Your Team Succeed with Kate Erickson
Effective Time and Team Management for Service Based Businesses with Jordan Schanda King
Incorporating personal development tools into your business and culture
* Check out Amanda's website https://amandamckinney.com/
* Check out the Capacity Calculator https://amandamckinney.com/free/calculator/
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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No more headaches with trying to manage your global workforce, compliantly hire and pay employees with Deel https://bit.ly/4dSWQXD
Did you know that a bad hire can cost up to 30% of their first-year earnings? It’s true, and that’s why I’m here to help you avoid costly mistakes by improving your interviewing game. I’ll walk you through why good interviewing skills are critical and share how I’ve honed my own techniques over the years.
We’ll talk about common interview pitfalls and how preparation is key. Before you even step into the room, it’s crucial to define the skills and values you’re looking for in a candidate. I’ll show you how to craft thoughtful, effective questions that reveal whether a candidate is truly a good fit. And, I’ve even got tips on using ChatGPT to help fine-tune your interview prep! Plus, I’ll break down different types of interview questions and teach you the art of listening, a skill that can completely change how you evaluate candidates.
Finally, I’ll cover how to create a comfortable interview environment, provide quick feedback, and continuously improve your interview techniques. This episode is packed with everything you need to hire the best talent. Don’t miss it—hit play now!
What you'll hear in this episode:
[1:30] Common Interview Pitfalls
[4:00] A Crash Course in Becoming a Better Interviewer
[6:20] Preparation is Key: Defining Skills and Values
[9:50] Crafting Thoughtful and Effective Interview Questions
[12:25] Utilizing ChatGPT for Interview Preparation
[16:35] The Art of Listening in Interviews
[18:00] Creating a Comfortable Interview Environment
[20:30] How to Continuously Improve Your Interviewing Skills
Listen to Similar Episodes:
Burnout, Interview Bias, & PTO: BTS at People Principles
Mapping Out the Perfect Interview Process for Hiring Success
How to Select Candidates Who Will Contribute Positively and Effectively to Your Business with Jonathan Porter-Whistman
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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No more headaches with trying to manage your global workforce, compliantly hire and pay employees with Deel https://bit.ly/4dSWQXD
If you’ve ever felt overwhelmed by your to-do list or struggled with effective delegation, you’re not alone, and this conversation is just for you! Today, I have the pleasure of chatting with Michelle Penczak, an expert in hiring assistants with a wealth of knowledge to share. We’ll dive into the vital importance of hiring an assistant and how the right support can truly elevate your productivity and enhance your overall peace of mind. Michelle will help us understand why having an assistant isn’t just a luxury—it’s a game changer for anyone looking to maximize their potential.
Throughout our discussion, Michelle shares her personal journey in the world of hiring and management, providing practical onboarding and delegation tips that can help you make the most of your new hires. We’ll also explore her company, Squared Away, where she reveals inspiring success stories from clients who have transformed their businesses with the right help. As a military spouse, Michelle has faced unique challenges that have shaped her entrepreneurial spirit, and she’ll discuss how those experiences influenced her decision to launch Squared Away. You’ll be fascinated by how she scaled her business from just one assistant to an impressive team of 425, showcasing the power of effective hiring and support.
What you'll hear in this episode:
[4:00] When to Hire an Assistant
[5:45] Onboarding and Delegation Tips
[12:50] Squared Away: Services and Success Stories
[16:25] Overcoming Challenges as a Military Spouse
[19:45] Scaling the Business: From One Assistant to 425
[21:05] Hiring the Right Assistants: Key Qualities and Processes
[24:35] Client Relationships and Effective Delegation
Learn more about Squared Away https://www.gosquaredaway.com/
Connect with Michelle on Twitter @michellepencz
Connect with Michelle on IG @cmpencz
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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These hiring mistakes are common among many managers, but the good news is that you can easily fix them! We’ll explore the importance of crafting clear job descriptions that attract the right talent. We also touch on making sure you’re not just listing skills but clearly communicating the role's impact on your organization. Identifying the necessary skills and expertise for each position is crucial, and I’ll share tips on how to pinpoint what truly matters.
We’ll also map out an efficient hiring process that saves you time and frustration, and I’ll touch on the “go slow to go fast” approach, which may sound counterintuitive, is a game changer in finding the right fit for your team. Plus, I’ll provide you with valuable resources to sharpen your interview skills, ensuring you ask the right questions to discover the best candidates. If you’re ready to elevate your hiring game and build a winning team, you won’t want to miss this episode!
What you'll hear in this episode:
[0:35] Common Hiring Mistakes and How to Fix Them
[1:35] The Importance of Clear Job Descriptions
[4:40] Identifying Necessary Skills and Expertise
[7:15] Mapping Out the Hiring Process
[9:25] The Go Slow to Go Fast Approach
[11:25] Resources to Improve Your Interview Skills
Listen to Similar Episodes:
Crucial Traits for Small Business Hiring Success
Avoid These Common Mistakes When Creating Job Titles
How To Determine WHAT You Need To Hire
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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Seasoned career coach, Eliana Goldstein joins me to tackle some of the most pressing issues in today's job market. We kick things off by debunking the pervasive myth that "nobody wants to work anymore," while exploring the real factors behind workforce trends.
Eliana sheds light on the often misunderstood role of career coaching, explaining how it can be a game-changer for anyone feeling stuck or unfulfilled in their professional journey. We dive into common career challenges, from navigating workplace dynamics to overcoming burnout, and Eliana shares practical solutions for each. Self-reflection emerges as a crucial element in finding career satisfaction, and we discuss how understanding your values and goals can lead to a more fulfilling work life.
Employee engagement is another hot topic, and Eliana has insights into how it drives productivity and company culture. We also identify the signs of poor management and provide strategies for addressing these issues effectively. Join us!
What you'll hear in this episode:
[0:45] Introducing Eliana Goldstein.
[1:40] Debunking the myth that nobody wants to work anymore.
[5:00] Understanding career coaching.
[7:35] Common career challenges and solutions.
[9:30] The role of self-reflection in career satisfaction.
[16:25] The importance of employee engagement.
[18:35] Identifying and addressing poor management.
[29:05] Resources and final thoughts.
Listen to Similar Episodes:
149. Compliance and Coaching: Building Culture in the Virtual World with Lesleigh Gennace
176. How to Define Core Values for the Culture You Crave with Ashley Alderson
184. If You Aren't Supporting Your Team's Financial Wellness, You Should Be with Mel Abraham
* Connect with Eliana https://www.linkedin.com/in/eliana-goldstein/
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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What's the real cost of leadership and how can you navigate it effectively? Leadership isn't just about holding a title—it's about cultivating habits that drive success and growth for your team. Today, I'm breaking down three essential habits every great boss needs to master.
I share the power of setting clear expectations, having consistent one-on-one meetings, and providing regular feedback. When your team knows exactly what's expected and you've built a strong relationship with them, they can hit those targets with confidence and precision. When done right, these habits can transform your team’s performance!
Tune in to learn how to hone these three habits and elevate your leadership game to make you the boss everyone wants to work for. Trust me, you won’t want to miss this one!
What you'll hear in this episode:
[0:05] The Cost of Leadership
[0:45] Three Essential Habits for Bosses
[3:55] Habit 1: Setting Clear Expectations
[7:25] Habit 2: Consistent One-on-One Meetings
[11:35] Habit 3: Providing Regular Feedback
Listen to Similar Episodes:
Navigating Team Turmoil: Strategies for Effective Conflict Management
The Secrets of Building an Intentional Culture with Robert Glaze
Compliance and Coaching: Building Culture in the Virtual World with Lesleigh Gennace
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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Today I welcome Alan Paulin, the brilliant CEO of Flint, to talk all things feedback, team management, and performance reviews. We start by tackling the big one: why are annual reviews such a pain? Alan’s got some strong opinions on this and shares why moving away from that outdated system can help teams hit their goals in a more aligned and efficient way.
We also dig deep into tools and techniques for giving effective feedback—no more guessing games! Alan shares some great tips on how leaders can set clear expectations and create a culture where positive feedback flows regularly. Of course, giving regular feedback has its challenges, and Alan doesn’t shy away from talking about the real obstacles managers face when trying to make this happen.
But here’s where Flint comes in as the game changer. Alan explains how Flint provides a continuous feedback loop, giving teams and leaders a tool to stay on top of performance without the dread of annual reviews. And, we also dive into a fascinating discussion on why separating performance from compensation could revolutionize the way businesses operate. Finally, Alan wraps things up with some actionable advice for all the small business owners out there looking to strengthen their leadership to build teams that thrive.
What you'll hear in this episode:
[2:10] The Problem with Annual Reviews
[5:20] Challenges in Setting Expectations
[6:35] Importance of Ownership and Behaviors
[14:00] Challenges in Providing Regular Feedback
[19:45] Flint: A Solution for Continuous Feedback
[22:05] Decoupling Performance and Compensation
[25:40] Advice for Small Business Owners
Listen to Similar Episodes:
How to Manage and Document Performance Issues
Navigating Layoffs, Performance, and Hiring: BTS at People Principles
Effective Time and Team Management for Service Based Businesses with Jordan Schanda King
* Find more information about Flint on their website https://flint.cc/
* Connect with Alan on LinkedIn https://www.linkedin.com/in/alanpaulin/
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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What exactly does onboarding mean, and why should you care? It’s not just about showing a new hire where the coffee machine is; it’s about setting the foundation for their success and your company’s growth. I’ll break down the undeniable benefits of effective onboarding and how it can be a game-changer for your business.
I’m introducing you to the six C’s of new hire onboarding. This framework ensures that your onboarding process is not just a checklist but a strategic initiative. It's not just about legal compliance, onboarding is a huge opportunity to build relationships and culture while helping new employees understand and integrate into your company’s unique environment.
It's essential to be intentional throughout the entire onboarding process. This episode is packed with insights that will transform the way you bring new team members into your business. Trust me, you won’t want to miss it!
What you'll hear in this episode:
[0:45] What Does Onboarding Mean
[1:55] The Benefits of Effective Onboarding
[2:55] Introduction to The Six C's of New Hire Onboarding
[6:35] Compliance: The Basics
[7:30] Clarification: Defining Roles and Expectations
[9:50] Confidence: Setting Up for Success
[11:05] Connection: Building Relationships
[12:55] Culture: Understanding the Company
[13:55] Checkbacks: Continuous Improvement
[14:40] Conclusion: Be Intentional
Listen to Similar Episodes:
How to Manage and Document Performance Issues
Don't Make This Common Mistake When Hiring New Team Members
How to Motivate Your Team and Build Culture with Cory Charles
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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No more headaches with managing your leave process. Head over to https://bit.ly/4e3NBon to learn more and get up to a fifty percent implementation fee discount.
If you're someone who expects to hire A+ players into your business, you cannot give them a D- onboarding experience! I'm thrilled to have Adrienne Dorison join us for an inspiring conversation. Adrienne shares the invaluable lessons she's learned about agility in small businesses and the crucial differences between operational and HR issues. We discuss the art of integrating people and processes seamlessly, and the significance of setting clear expectations. Adrienne's insights into feedback and leadership are a game-changer, and her emphasis on curiosity and learning from differences is truly enlightening.
Hiring and onboarding are key topics we explore, with Adrienne offering practical advice on aligning onboarding with company values and the importance of transparency throughout the process. She provides tips on improving onboarding practices, including the innovative idea of creating user manuals for employees and achieving autonomy in the first week. Adrienne also highlights the significance of training on tools and systems and the role of leadership in empowering the team. Tune in!
What you'll hear in this episode:
[1:11] Introduction to Adrienne Dorison.
[4:50] Her transition to small business consulting.
[7:35] The value of agility in small businesses.
[9:10] Operational Issues vs. HR Issues.
[11:25] Integrating people and processes.
[16:05] Feedback and leadership.
[20:50] Hiring and onboarding considerations.
[28:45] Achieving autonomy in the first week.
[32:25] Training on tools and systems.
[38:05] Empowering your team.
Listen to Similar Episodes:
126. Intentionally Crafting Your Team Operations with Lia Garvin
156. Master These Three Pillars for a Strong People Foundation
182. How to Build Effective People Processes in Any Business with Kristina Bartold
* Follow Adrienne on Instagram: @adriennedorison
* To learn more, check out her website: https://www.runlikeclockwork.com
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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No more headaches with managing your leave process. Head over to https://bit.ly/4e3NBon to learn more and get up to a fifty percent implementation fee discount.
Pay transparency is reshaping workplaces everywhere. We kick things off with an introduction to what pay transparency is all about and why it’s more important than ever. I break down the concept, shedding light on how being open about salaries can build trust, improve company culture, and promote fairness.
We then explore practical steps for implementing pay transparency in your business, from creating clear salary bands and levels to tackling the tricky issues of equity and compensation disparities. I also share how to communicate salary ranges effectively in job postings, ensuring that potential hires are well-informed and that your company stands out in a competitive market.
As we look toward the future, we touch on the evolving landscape of pay transparency laws and what they mean for employers and employees alike. To wrap up, I share actionable steps for leaders to embrace pay transparency in their organizations and call on all bosses to lead the charge for a more transparent and equitable workplace. Tune in now and take the first step toward transforming your business!
What you'll hear in this episode:
[0:00] Introduction to pay transparency
[0:50] Why pay transparency matters
[2:40] Defining pay transparency
[4:50] Implementing pay transparency in your business
[6:40] Creating salary bands and levels
[9:25] Handling equity and compensation disparities
[12:20] Communicating salary ranges and job postings
[14:25] The future of pay transparency laws
Listen to Similar Episodes:
Don't Make This Common Mistake When Hiring New Team Members
How to Define Core Values for the Culture You Crave with Ashley Alderson
Strategies for a Positive Workplace with Aisha Marshall
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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No more headaches with managing your leave process. Head over to https://bit.ly/4e3NBon to learn more and get up to a fifty percent implementation fee discount.
Wouldn't it be amazing to be able to download somebody's playbook for creating company culture and just follow it? Today we're diving into the world of company culture with none other than Kyle McDowell. Kyle is not just some thought leader or college professor sharing a bunch of theory about what you should do, he's somebody who has developed these principles throughout a 20+ year career leading and building teams in corporate America.
We kick things off with an introduction to building company culture and why it matters SO much. Kyle brings his unique perspective to the table, shedding light on the leadership void that's all too common in corporate America. He passionately discusses the importance of care in leadership and how showing genuine concern for your team can revolutionize your workplace.
Kyle emphasizes the need for flexibility in modern leadership, highlighting how adaptability is key in today's fast-paced business world. He also dives into effective meeting strategies that focus on outcomes, ensuring every meeting is productive and impactful. Tune in to get an inside look at Kyle's book, "Begin with WE," a must-read for anyone looking to transform their organization!
What you'll hear in this episode:
[0:00] Introduction to building company culture.
[0:45] Meet Kyle McDowell, creator of the 10 We's.
[3:05] The leadership void in corporate America.
[5:50] The importance of care in leadership.
[15:45] Flexibility in modern leadership.
[22:25] The importance of measuring outcomes over activities.
[23:35] Challenges in shifting focus to outcomes.
[24:50] Effective meeting strategies for outcome-oriented work.
[26:10] Rewarding outcomes over activities.
[28:10] Introducing the book: Begin with We.
[29:50] The 10 We's, a manifesto for organizational culture.
[31:45] Making principles a living, breathing part of the culture.
[36:05] The impact of authentic leadership.
[37:40] Where to find more.
Listen to Similar Episodes:
172. Cultivating Core Values for Your Small or Non-Traditional Team with Shannon Weinstein
176. How to Define Core Values for the Culture You Crave with Ashley Anderson
179. How to Build A Strong Company DNA to Attract the Right Candidates
* Connect with Kyle on Instagram @kylemcdowellinc
* To learn more, check out his website: https://kylemcdowellinc.com
* Purchase Begin With WE: 10 Principles for Building and Sustaining a Culture of Excellence
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website
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No more headaches with managing your leave process. Head over to https://bit.ly/4e3NBon to learn more and get up to a fifty percent implementation fee discount.
In this episode, we're diving deep into the crucial aspects of employee management to help you navigate the complexities of HR like a pro. I'll start by breaking down the differences between exempt and non-exempt employee classifications, ensuring you understand the legal implications and how they affect your business operations. Next, we'll explore the intricacies of navigating state employment laws, which is a vital component in maintaining compliance and protecting your company. We'll also cover state registration requirements, so you can be sure your business is properly registered and adhering to all necessary regulations.
Essential paperwork and documentation is key; I highlight the key forms and records you need to keep your HR department running smoothly. Join me for an engaging and informative episode that will arm you with the knowledge and tools to manage your HR responsibilities with confidence. You won’t want to miss these essential insights that can help you become the best boss your team has ever had!
What you'll hear in this episode:
[0:50] Understanding exempt vs non-exempt employee classification
[1:55] Navigating state employment laws
[3:05] State registration requirements
[4:55] Essential paperwork and documentation
[5:45] Leveraging HR tools and platforms
[6:50] Final steps and best practices
[8:45] HR audit service: to help ensure compliance
Listen to Similar Episodes:
Should Your Contractors Actually Be Employees? How to Properly Classify Workers to Avoid Legal Issues
What You Need to Know About Updated U.S. Labor Laws
Underperforming Team Members? Don't Fire Them Without This Documentation
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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I'm excited to bring you an inspiring conversation with Jordan Schanda King, a master of team operations. Jordan’s journey from a solo entrepreneur to building a successful team is nothing short of remarkable. She opens up about the six core areas crucial for business success, emphasizing the vital role of the business owner in driving growth and efficiency.
We dive deep into the importance of systems and accountability, where Jordan sheds light on how having solid systems in place can propel your business forward. She walks us through the iterative process of team management and the critical need for Standard Operating Procedures.
Jordan also tackles common pitfalls with Virtual Assistants and clarifies the differences between hiring specialists versus generalists. She stresses the importance of tracking time and proper delegation to maximize efficiency. We discuss the delicate balance between capacity and growth, with Jordan offering her expert advice on managing these aspects seamlessly.
What you'll hear in this episode:
[1:45] Introducing Jordan Schanda King.
[2:30] The importance of team operations.
[3:50] Jordan's journey from solo to team.
[7:15] Six core areas for business success.
[7:55] The role of the business owner.
[9:45] Systems and accountability.
[14:40] The iterative process of team management.
[16:50] Standard Operating Procedures (SOPs).
[19:00] Creating a baseline SOP.
[19:20] Common mistakes with VAs.
[21:05] Specialists vs. Generalists.
[23:25] Tracking time and delegation.
[26:45] Balancing capacity and growth.
[30:55] Empowering women-owned businesses.
[34:55] Conclusion and resources.
Listen to Similar Episodes:
124. Financial Planning and Scaling Your Team Within Your Trades Business with CFO, Lauren Furtado
126. Intentionally Crafting Your Team Operations with Lia Garvin
153. Small Business Strategies to Chart Your Path to Growth
* Connect with Jordan Schanda King on LinkedIn https://www.linkedin.com/in/jordan-schanda-king/
* To learn more, check out her website: https://www.easyscaling.com
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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This week, we're tackling a crucial topic: required documents when you have employees. It might sound dry, but trust me, this is the stuff that can save your business from a world of headaches! I'll be sharing the best practices for creating and maintaining employment documents, so you can stay compliant and protect your company.
We'll also dive into the art of crafting an employee handbook that's not just a rulebook but a guide to your workplace culture. Plus, I’ll give you my top tips on record keeping and organization, so you never have to scramble for that one missing document again!
What you'll hear in this episode:
[1:40] Legally required documents for employees.
[7:50] Best practices for employment documents.
[12:55] Creating and using employee handbooks.
[18:50] Record keeping and organization.
[20:10] Conclusion and free compliance checklist.
Listen to Similar Episodes:
160. Strategies for a Positive Workplace with Aisha Marshall
174. Simplifying and Automating Compliance with Alex Kehayias
175. Should Your Contractors Actually Be Employees? How to Properly Classify Workers to Avoid Legal Issues.
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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Ever wondered when the perfect time to hire a sales role is? Scott Leese has got you covered with invaluable advice that could be the turning point for your business. As a business owner, mastering the art of sales is crucial, and Scott explains why learning sales should be at the top of your priority list. We uncover the must-have qualities of a stellar salesperson and dive into the complexities of hiring the right talent.
Motivation and drive are key in the sales game, and Scott shares how to harness these powerful forces to propel your business forward. Plus, you'll hear all about Scott's background and the fantastic services he offers. Scott also lays out actionable strategies for implementing sales techniques that will elevate your business to new heights. Join us!
What you'll hear in this episode:
[0:00] Meet Scott Leese.
[1:40] When to hire a sales role.
[4:20] The importance of learning sales as a business owner.
[6:05] Qualities of a good salesperson.
[11:25] The complexity of hiring salespeople.
[18:40] Motivation and drive in sales.
[25:35] Scott Leese's background and services.
[29:45] Surf and Sales Summit in Costa Rica.
[32:50] Implementing sales strategies.
Listen to Similar Episodes:
122. Mastering Your Sales Strategy With Heather Wylde
130. HR Essential for Small Business Owners: Avoiding Mistakes and Promoting Growth
134. Unveiling Sales Success with Jillian Murphy
* Connect with Scott on LinkedIn https://www.linkedin.com/in/scottleese/
* Check out the Surf and Sales 2024 Event in Costa Rica: https://www.surfandsales.com
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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Today we're tackling a topic every leader faces at some point: performance issues. I'll start by sharing a real-life example of a leadership dilemma that's all too common, setting the stage for our deep dive. Together, we'll unpack the key questions you need to address performance concerns head-on.
I'll also share my go-to methods for documenting performance conversations—simple, effective, and essential for keeping things professional. And trust me, regular check-ins are a game-changer; we'll talk about why they matter and how to make them work for you. You don't want to miss this episode—tune in and empower yourself to be the world's greatest boss!
What you'll hear in this episode:
[0:00] Facing performance issues.
[0:45] A common leadership dilemma.
[2:25] Key questions to address performance concerns.
[6:50] Documenting conversations by simple and effective methods.
[7:30] The importance of regular check-ins.
[12:45] Final thoughts and HR support services.
Listen to Similar Episodes:
KPIs to Track the HR Side of Your Business
96. How to Build and Support High-Performing Remote Teams
169. Maximize Team Performance with This Simple Tool
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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In this episode, we dive deep into the importance of financial wellbeing, featuring insights from our special guest, Mel Abraham. Mel is not just a financial expert; he’s an accomplished entrepreneur with a rich journey transitioning from the corporate world to building his own empire.
We explore his transformative leadership lessons and Mel shares actionable strategies on how to support financial wellbeing within the workplace, making it a priority for both employers and employees. We also discuss his latest book, "Building Your Money Machine," which offers practical advice on achieving financial independence.
The conversation wraps up with a powerful discussion on the broader impact of financial education and its role in empowering individuals to take control of their financial futures. Don’t miss out on Mel’s expert advice and inspiring journey!
What you'll hear in this episode:
[0:00] The importance of financial wellbeing
[1:00] Meet Mel Abraham: financial expert and entrepreneur
[4:00] Mel's journey from corporate to entrepreneurship
[6:55] Leadership lessons: from dictator to leader
[10:00] The power of communication in leadership
[17:15] Supporting financial wellbeing in the workplace
[28:30] Mel's new book: Building Your Money Machine
[34:05] The impact of financial education
Listen to Similar Episodes:
Top Benefits You Should Consider Offering as a Small Business
Unlocking Your True Potential as a Boss With Self Leadership Skills
Emotional Intelligence 101: How to Improve Your Skills as a Leader
Order Mel's Book: Building Your Money Machine
Find more information on Mel's website melabraham.com
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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If you’re tired of bad hires and chaotic recruitment processes, this episode is for you! We're diving into the world of structured hiring. We're kicking things off by addressing those bad hiring habits we all need to ditch. Then, I'll walk you through creating a structured hiring process that brings consistency and fairness to your team.
We’ll chat about how to craft an intentional interview process that aligns with your company’s goals. And don't worry, I've got you covered in mapping out the interview process to make every step smooth and effective. Tune in and discover how to elevate your hiring game and build the dream team you've always wanted!
What you'll hear in this episode:
[0:00] Introduction to structured hiring
[6:45] Bad hiring habits
[12:00] How to create a structured hiring process
[12:05] Creating an intentional interview process
[12:10] Clarifying job requirements
[12:15] Identifying the ideal candidate
[12:25] Mapping out the interview Process
Listen to Similar Episodes:
Hiring Slow: The Key to Building a High-Performing Team
Boss Basics: Small Business Hiring Hacks
Crucial Traits for Small Business Hiring Success
* Get your free Interview Playbook https://peopleprinciples.myflodesk.com/interview
* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/
* Find more information on my website peopleprinciples.co
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