Episodes

  • Today, I talk to Christine Ruf and Sebastian Stoddart about their move from design leadership to innovation consulting.

    I made contact with them both while writing my article on the same topic, which in turn was prompted by a training programme I developed on what it takes for senior designers or design leaders to make the leap into innovation consulting.

    03:37 Christine’s career path

    07:03 Sebastian's career path

    09:20 Motivations behind the shift to innovation consulting

    16:43 Example consulting projects

    27:38 Old and new skills

    43:31 On the creativity of non-designers

    ARTICLE

    Designers as in-house innovation consultants (the comments are well worth a read too)

    CHRISTINE & SEBASTIAN

    Christine Ruf

    Sebastian Stoddart

    KEVIN & PLAN

    Kevin McCullagh is the founder of Plan, a product strategy consultancy based in London, which helps design and innovation leaders with strategic clarity. He writes and speaks on Foresight, Innovation and Leadership.

    LinkedIn

    Newsletter

    Website: www.plan.london

    Email: kevin@plan.london

    MUSIC

    By Nico Delaney

    https://www.instagram.com/marksson.music

  • This is part 2 of my conversation with Don Norman, where we get into some of the big questions around AI.

    Don mentions Ben Shneiderman and Salman Khan a few times. Shneiderman is a renowned computer scientist who has focused on Interface design and recently wrote a book called Human-Centered AI. Khan is best known as the founder of the Khan Academy, a free online non-profit educational platform which hosts 6,500+ video lessons teaching a wide spectrum of academic subjects.

    03:18 AI agents

    10:51 AI devices

    16:56 Overtrust in AI

    19:33 Human vs Machine strengths

    26:08 Intelligent amplification

    34:36 AI amplified design

    38:55 Examples of HCAI

    BOOK MENTIONED

    Brave New Words: How AI Will Revolutionize Education (and Why That’s a Good Thing), Salman Khan, 2024

    DON NORMAN

    LinkedIn

    Website

    Bio

    Don Norman Design Award and summit

    KEVIN & PLAN

    Kevin McCullagh is the founder of Plan, a product strategy consultancy based in London, which helps design and innovation leaders with strategic clarity. He writes and speaks on Foresight, Innovation and Leadership.

    LinkedIn

    Newsletter

    Plan website

    Email: kevin@plan.london

    MUSIC

    By Nico Delaney

    https://www.instagram.com/marksson.music

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  • Today, I talk to Don Norman, the godfather of User Experience. It’s a wide-ranging conversation, so I’ve split it into two parts. Part 1 focuses on Don and how the way we’ve interacted with technology has evolved over time.

    If you already know lots about Don and UX, want to hear about AI, you might want to skip straight to Part 2.

    That said, I thought I knew a lot about him but learned how he was there at the dawn of computing, AI and how to think about human cognition and behaviour – including his beef with B. F. Skinner, one of the godfathers of today’s Behaviour change movement.

    04:32 Humanity-Centered Design

    13:33 Wide-ranging career

    26:45 The evolution of our interaction with machines

    34:22 Smartphones

    BOOK MENTIONED

    Range: How Generalists Triumph in a Specialized World, David Epstein, 2019

    DON NORMAN

    LinkedIn

    Website

    Bio

    Don Norman Design Award and summit

    KEVIN & PLAN

    Kevin McCullagh is the founder of Plan, a product strategy consultancy based in London, which helps design and innovation leaders with strategic clarity. He writes and speaks on Foresight, Innovation and Leadership.

    LinkedIn

    Newsletter

    Plan website

    Email: kevin@plan.london

    MUSIC

    By Nico Delaney

    https://www.instagram.com/marksson.music

  • Product Powwow is a monthly podcast where I have big-picture conversations with design and innovation leaders.

    KEVIN & PLAN

    Kevin McCullagh is the founder of Plan, a product strategy consultancy based in London, which helps design and innovation leaders with strategic clarity. He writes and speaks on Foresight, Innovation and Leadership.

    LinkedIn

    Newsletter

    Plan website

    Email: kevin@plan.london

    MUSIC

    By Nico Delaney

    https://www.instagram.com/marksson.music