Episodes
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In this latest Radar Podcast episode, Steven Van Belleghem, Peter Hinssen, and Pascal Coppens take a deep dive into the factors shaping South Korea’s rise as a tech and cultural leader, the complex relationship between the US and China, and the potential global implications of the US Elections 2024.Don't forget to leave us a review!
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In this episode of Radar by nexxworks, Steven, Peter, and Pascal discuss TEMU’s disruptive e-commerce model and the ethical challenges it faces, AI’s rising power demands, the military's growing use of AI, and how customer experience is transforming the hospitality industry.
We’ve introduced the Radar Rating to evaluate top restaurants and hotels based solely on customer service, and we want your input!Which restaurants or hotels excel in customer service? Share your favorites on Linkedin!
Don't forget to leave us a review!
Go behind the scenes with nexxworks to meet the world’s top innovators and brightest minds.
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In this episode, we dive into the recent ruling declaring Google an illegal monopoly, the potential for breaking up the tech giant, and the role of AI in reshaping the search landscape. We also explore China’s antitrust crackdown and its rapid energy transition toward renewables and nuclear power. Lastly, we compare two unique retail concepts: LA’s luxury Erewhon Market and Foodbanks Canada’s initiative to create a dignified, retail-like experience for those in need. Tune in for insights on tech, innovation, and creating positive impact through customer experience.
For a dose of fresh business and tech inspiration, head over to nexxworks.com
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In this episode of Radar, Steven, Pascal, and Peter discuss their experiences during the keynote speaking season and the rise of AI. They also explore the success story of Octopus Energy, a UK-based energy company that combines innovative technology with exceptional customer service. The conversation then shifts to the conflict between Europe and China in the EV market, with the European Union imposing tariffs on Chinese EV imports due to unfair competition. The hosts also discuss the percentage of Chinese brands in the European car market. The conversation explores the potential impact of tariffs on European cars made in China and the implications for the automotive industry. It also delves into the consolidation happening in the Chinese electric vehicle market and the rise of Chinese car brands. The discussion touches on the intersection of artificial intelligence and synthetic biology and the potential risks and game-changing effects of these technologies. The conversation concludes with a book recommendation on the topic of AI and synthetic biology. The conversation explores the concept of revenge effects and the need for containment in the face of technological advancements like AI and synthetic biology. It discusses the historical examples of nuclear power and the Industrial Revolution, highlighting the challenges of containing the power unleashed by innovation. The conversation also touches on the importance of collaboration and regulation in governing these technologies. The potential impact of quantum computing is briefly mentioned, but the focus remains on AI. The conversation concludes with a mention of Peter's upcoming book, 'The Uncertainty Principle,' which explores leveraging uncertainty in the never-normal.
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Join your hosts Steven Van Belleghem, Peter Hinssen, and Pascal Coppens for another episode of Radar, by nexxworks. Pascal Coppens shares his travel report from China, where he visited various cities and companies in the Greater Bay Area. Another topic is the TikTok ban in the US and the approaching ban in Europe, with Peter providing insights into the history and controversies surrounding TikTok. Steven focuses on the principles outlined in the book 'No Rules Rules' by Erin Meyer and Reed Hastings.
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Join your hosts Steven Van Belleghem, Peter Hinssen, Pascal Coppens, and special guest and AI expert Geertrui Mieke De Ketelaere as they talk about customer experience at the Miami Beach Police Department, Chinese innovation and technology at the Mobile World Congress, the Challenge of Human Behavior and Technology and much more!
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For the first episode op 2024, our tried and trusted hosts invite a special guest! Elke Geraerts, professor in psychology and CEO of Better Minds At Work.
The four of them give their predictions for 2024, talk about AI vs AI (Authentic Intelligence), the Magnificent 7 of the stock market, Chinese flying cars and cruise ships as well as CES.
Enjoy!
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In this brand new episode, Steven, Peter, Pascal and Julie talk first about The North Face's (fake?) PR stunt, how Temu is taking over the world with cheap and fast products, Julie reflects on the OpenAI saga, then onto Steven's High Value Service Agents and Peter wraps it up for Christmas with some controversial optimism heading into 2024 ...
Enjoy!
For more inspiration about business and technology, go to nexxworks.com.
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We're back with a special interview episode where Peter Hinssen has a fascinating conversation with Pascal Coppens about Generative AI. They talked about the most important Chinese AI players, regulation, education, the cloud, light weight LLMs, geopolitics, the talent war and China's transition to a service-driven industry. If you want to know more about generative AI from an eastern perspective, this is the episode for you!
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In this brand new episode, Radar podcast host Steven Van Belleghem and his #nexxworks friends Peter Hinssen, Laurence Van Elegem, Julie Vens - De Vos and Pascal Coppens, discuss the unicorn that is Taylor Swift, Humane’s overhyped AI Pin, the next killer AI device, generative AI in China, the WeWork saga, the Bletchley Park AI Summit, the Executive Order on AI, Mercier champagne, data colonization, LinkedIn, our upcoming China Tour and many more things!
Enjoy!
For more inspiration about business and technology, go to nexxworks.com.
Want to learn more about our learning and inspiration programs? Visit https://www.nexxworks.com/experiences/upcoming-experiences.
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In this brand new episode, Radar podcast host Steven Van Belleghem and his #nexxworks friends Peter Hinssen, Pascal Coppens, Julie Vens - De Vos and Laurence Van Elegem discuss how LinkedIn saved Julie’s day, Neuralink’s first human trials, Elon Musk’s big plan, cyborgs, invasive technology, all things Japan and business - from time machine investing, to omotenashi, humility, declining demographics, finding the perfect knife & more - Elon Musk’s algorithm, Walter Isaacson’s biography about him, all the people Peter Hinssen feels sorry for, Huawei Connect, the chip war, a European ban on EVs, effective altruism, accelerated altruism and much more!
Enjoy!
For more inspiration about business and technology, go to nexxworks.com.
Want to learn more about our learning and inspiration programs? Visit https://www.nexxworks.com/experiences/upcoming-experiences.
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Radar is back with its exciting first episode! Join your host, Steven, as we delve into a summer filled with adventures and discoveries. Get ready to say yes to a captivating invitation from Peter Hinssen, where we explore the sizzling topic on every CIO's plate: Content Science. Pascal Coppens will bring you peace of mind amidst the storm of troubling news about China's economy, while Julie Vens-De Vos reveals her surprising love for the Barbie movie.
Steven will stir things up by dissecting the good, the bad, and the ugly in CX this summer. The #nexxworks crew will take you on a journey from Mattel to Patagonia, from OpenAI (of course) to Tesla. Join them in exploring topics like the present and future of telemarketing, the need for talent strategy, the evolution of social consciousness ("woke"), and demographics: find out if, and why, China's population is expected to change significantly.
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In this last episode of the season (back in September!), Radar podcast host Steven Van Belleghem and his #nexxworks friends Peter Hinssen, Pascal Coppens, Julie Vens - De Vos and Laurence Van Elegem discuss non-negotiable rules in CX, this month’s Tesla news, EV market price wars, Elon Musk’s adventures in China (or is it Yilong Ma?), the Apple Vision Pro, AI regulation, P(doom), the learnings of our latest Art of Talent Tour with Behavioral Scientist Frederik Anseel, Ørsted, Maersk, Novo Nordisk, our new Never Normal Masterclass, the crackdown of the SEC on Binance and Coinbase in the US, China’s national blockchain center, the Hong Kong crypto exchange and the very latest on general-purpose humanoid robots.
Here's Scott Galloway’s Twitter thread with all the past calls for tech regulation that Laurence referred to: https://twitter.com/profgalloway/status/1659034629129601026
Enjoy!
For more inspiration about business and technology, go to nexxworks.com.
Want to learn more about our learning and inspiration programs? Visit https://www.nexxworks.com/experiences/upcoming-experiences.
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In this episode, Radar podcast host Steven Van Belleghem and his #nexxworks friends Peter Hinssen, Pascal Coppens, Julie Vens - De Vos and Laurence Van Elegem discuss generative AI's data problem, private company versions of ChatGPT, Drake, Grimes, Twitter, TikTok, Walmart versus Amazon, Schmidt Futures and AI investment strategies, our Never Normal Tour with Mediafin in New York (guided by nexxworks Founder Peter Hinssen and General Editor at 'De Tijd' Isabel Albers), the human energy crisis, Apple's new high-yield savings account with a whopping 4.15% interest rate, its Buy Now Pay Later services, the return of (travel in) China, the EV price war, Chinese EV car company BYD successes, CATL’s next-generation sodium-ion battery, youth unemployment in China, inflation going down in China, why some companies are looking for old steel warships, the power of proximity, the end of Buzzfeed news and much, much more.
Shownotes:
You can check the Amazon and Walmart chart Julie was talking about here.
The website haveibeentrained.com allows artists to opt-in or opt-out of AI training.
Here is the link to the website with the latest AI hits.
www.heygen.com is where you can upload an avatar of yourself and create a video.
ai.syllaby.io will help you write a script for your video.
Here is Steven and Pascal’s video about Tesla and BYD.
Check our awesome Never Normal Tour with Mediafin in New York here.
Enjoy!
For more inspiration about business and technology, go to nexxworks.com.
Want to learn more about our learning and inspiration programs? Visit https://www.nexxworks.com/experiences/upcoming-experiences.
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In this episode, Radar podcast host Steven Van Belleghem and his #nexxworks friends Peter Hinssen, Pascal Coppens and Julie Vens - De Vos discuss the top visits of our 'CX More Than Ever Tour' in LA (Liquid Death, Niels Juul, Nanxi Liu & the ConCreates ad agency), LA versus San Francisco as innovation hubs, the collapse of Silicon Valley Bank, the impact of remote work, the Waluigi Effect in AI, the New Gatekeepers (from Benedict Evans' big yearly presentation exploring macro and strategic trends in the tech industry), ChatGPT (what else?), Henchman, Confirm, China outpacing US in critical tech research (report from the Australian Strategic Policy Institute), Xi Jinping's third term and China's The Two Sessions. Enjoy!For more inspiration about business and technology, go to nexxworks.com.
Want to learn more about our learning and inspiration programs? Visit https://www.nexxworks.com/experiences/upcoming-experiences.
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In this episode, Radar podcast host Steven Van Belleghem and his #nexxworks friends Peter Hinssen, Pascal Coppens and Julie Vens - De Vos discuss CX at the Louvre and at Hertz, Vaclav Smil's book 'How the World Really Works: A Scientist's Guide to Our Past, Present and Future', the energy transition, techno-optimism, China opening up again, decoupling, Noma closing down, leadership, the FTX fall out, the VC industry, Washington looking to ban TikTok in the US and Shopify cutting its more than 2 people meetings.
For more inspiration about business and technology, go to nexxworks.com.
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In this episode, Radar podcast host Steven Van Belleghem and his #nexxworks friends Peter Hinssen, Pascal Coppens and Laurence Van Elegem discuss the escalating COVID protests in China, Disney’s Disney+ troubles and the high expectations around the new (but old) CEO Bob Iger, the FTX saga, the whole crypto world meltdown and the need for regulation, the fediverse, decentralization and interoperability, the wild Elon Musk and Twitter chaos, the recent big tech layoff bloodbath and India as the next China.
For more inspiration about business and technology, go to nexxworks.com.
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In this episode, Radar podcast host Steven Van Belleghem and his #nexxworks friends Peter Hinssen, Julie Vens - De Vos & Laurence Van Elegem discuss Walmart, Meta’s new generative AI video tool, Elon Musk’s Twitter saga & his “everything app”, Google’s new circular economy accelerator, ROSI (return on sustainability investment), the clash between the world of technology, innovation & regulation, hybrid work & the impact of global challenges like the energy crisis, productivity paranoia, quiet quitting versus quiet firing, Kim Kardashian & her SEC (Securities and Exchange Commission) fine and Warner Music’s partnership with OpenSea.
For more inspiration about business and technology, go to nexxworks.com.
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In this last episode of the season (we’re back in September), Radar podcast host Steven Van Belleghem and his #nexxworks friends Peter Hinssen, Pascal Coppens, Laurence Van Elegem and Julie Vens - De Vos discuss Unicorns and down rounds, our awesome work trend report by Frederik Anseel, Decathlon’s new subscription model, EdTech post Covid in China, The Google engineer who believes that a chatbot has become sentient, Web3 applications for employee engagement, The metaverse in China as a booming business, technology and the senses, the top gun effect and the great resignation versus the great recession.
You can find the interview that Blake Lemoine and a collaborator at Google conducted with LaMDA here.
For more inspiration about business and technology, go to nexxworks.com.
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Radar podcast host Steven Van Belleghem and his #nexxworks friends Pascal Coppens and Julie Vens - De Vos discuss the highlights from our Web3 tour in London, the metaverse, a VR literate generation, China's endless shopping festivals and Chinese Valentine, the Return-to-Office War, the Great Resignation, rituals at work, a record-high number of college graduates unable to find work in China and the Indo-Pacific Economic Framework.
For more inspiration about business and technology, go to nexxworks.com.
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