Episodes
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The 2024 CLEAR Awards were presented in Baltimore during CLEAR's Annual Educational Conference. Our podcast host had the chance to sit down with the recipients and hear about the accomplishments and cases they were nominated for. In this part 1 episode, hear from MDR Strategy Group, recipient of the Regulatory Excellence Team Award, and the Investigations Bureau with the New Hampshire Office of Professional Licensure and Certification, recipient of the Investigative Excellence Team Award. Listen to their insights from experience, and tune in next month for part 2 with two more award recipients.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode83_CLEAR_Awards1_111224_transcript.pdf
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This month's conversation continues the theme of telling CLEAR's story. CLEAR members Paul Byrne and Micah Matthews talk about their CLEAR journeys, how their CLEAR learnings and connections make them better regulators, reflections on regulatory excellence, the greatest challenges to regulators in achieving that excellence, and how we can take CLEAR's story forward to support the new generation of regulatory leaders.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode82_CLEAR_Regulatory_Excellence_Story_100824_transcript.pdf
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Missing episodes?
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This month's conversation focuses on CLEAR’s DEI journey. CLEAR’s President and Board of Directors would like to share CLEAR’s DEI story with you, both internally as an example of an organization looking at DEI and externally as a clearinghouse of resources related to DEI. CLEAR's president, president-elect, and chairs of the DEI working groups share the DEI elements that have come to be included in CLEAR's strategic plan; insights and challenges to CLEAR's DEI journey; and the outcomes so far from the DEI working groups on internal metrics and data, advisory panel, terminology and connections, and external resources for regulators.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode81_CLEAR_DEI_story_091024_transcript.pdf
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Get a sneak peek of the plenary sessions at CLEAR's upcoming Annual Educational Conference. Beth Z., your "nerdy best friend," talks about the challenges and opportunities of artificial intelligence: how you can prepare for AI discussions, why people in the regulatory community are concerned about AI, and what regulators should get excited about with AI. Then, Jayde Fuller shares some of Ahpra's experience with the creation of Indigenous decision-making committees: why it's critically important to embed anti-racist practice in regulatory processes, how to move beyond performative anti-racism, and feedback Ahpra has received from the Indigenous communities and healthcare practitioners.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode80_AEC_plenary_preview_081324_transcript.pdf
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CLEAR and Tyler Technologies partnered to conduct a survey to examine the use and perception of digital technologies within regulatory agencies. Listen as the survey report authors discuss the findings and perceptions about adoption of online services by regulatory agencies, centralized payment systems, digital profiles for licensees and members of the public, and the role of AI in enhancing interactions with stakeholders. What are the implications of the survey findings regarding stakeholders’ satisfaction rates with the quality of technology tools? What future steps are recommended to improve regulatory agencies’ technology usage and stakeholder engagement?
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode79_Online_Engagement_Survey_070924_transcript.pdf
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Gordon Giddings, Jeremy Beach, and Fisayo Aruleba share research they conducted to ask, "Do Medical Licensing Questions on Health Conditions Pose a Barrier to Physicians Seeking Treatment?" Their research focused on approaches to asking about physician health, sought evidence about whether those questions can act as a barrier to individuals seeking treatment, and explored how those barriers could be mitigated by asking questions in a different way so as to reduce the stigma. Hear some highlights from the studies they reviewed, conclusions they drew, and recommendations for finding a balance between ensuring safe care while not being an impediment to professionals' care-seeking.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode78_Application_Barrier_Care-seeking_061124_transcript.pdf
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CLEAR's story is a story of connections, learning, and engagement. Join us as host Line Dempsey engages in a compelling dialogue with CLEAR's President, Marc Spector, and President-elect, Staci Mason, exploring their personal journeys within the CLEAR community. Reflecting on their experiences, they highlight the invaluable connections, learning opportunities, and engagement fostered through committee and board service. From the excitement of global networking to insights into effective governance and decision-making processes, Marc and Staci share how their involvement with CLEAR improves their knowledge and understanding of regulatory issues and helps make them better regulatory leaders at their own organizations. Line, Marc, and Staci share their biggest takeaways from their involvement with CLEAR and encourage other CLEAR members to deepen their engagement.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode77_Board_Story_051424_transcript.pdf
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A few years ago, we had a great conversation with Deanna Williams where we discussed the big question of, What does it mean to be a good regulator? There’s not a better or more fundamental question to ask for our CLEAR audience. As the regulatory landscape evolves and we face different challenges in our roles, it’s great to go back to some of the fundamentals and keep those concepts top of mind. Good regulators should ask the question, Can we demonstrate that there's value in what we do? Deanna urges regulators to move beyond being just good enough to asking, How can we be better?
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode76_Revisit_Good_Regulator_040924_transcript.pdf
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From new trends like artificial intelligence and banishing diversity, equity and inclusion requirements, to some familiar ones like workforce mobility and licensure compacts, panelists will discuss current legislative initiatives and policy trends happening nationwide that are impacting occupational licensure in 2024. Join us for the legislative rundown with John Bremer from Federation of State Medical Boards, Nicole Livanos from National Council of State Boards of Nursing, and Kelly Parker from Propelus, developers of the continuing education compliance platform, CE Broker. CLEAR thanks CE Broker for being our Premier Education Partner this year.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode75_2024_Legislative_Rundown_031224_transcript.pdf
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Jo Perini-Abbott and Addie Smith with the Oregon State Bar Alternatives to the Exam Task Force talk about the OSB's deliberative process to research alternatives to the traditional bar exam, including diploma privilege, an experiential law school pathway, and a supervised practice pathway. Hear about the requirements for the ultimately approved Supervised Practice Portfolio Examination (SPPE), its skill-focused method of assessment, and the potential impact on law schools and students. Jo and Addie also share how this new pathway will support diversity and equity in the legal profession.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode74_Alternatives_to_Exam_021324_transcript.pdf
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One role of regulators is to make appropriate dispositions that adequately address a licensee’s or registrant’s conduct of concern. Often regulators determine that remedial interventions are necessary or advisable. Catherine Caldicott, Medical Director of PBI Education, helps define "intensive remedial interventions," gives some reasons that licensed professionals might need intensive remedial interventions, and talks about how regulators can find courses and course providers and make sure it's the right course for a particular licensee or situation. She also discusses the approved list method and its benefits for regulators and disciplined licensees alike.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode73_Remedial_Interventions_010924_transcript.pdf
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This episode revisits a previous conversation about unconscious bias - what it means, how it can influence our decision-making, and what we can do to minimize its impact. We also announce new DEI resources for CLEAR members. CLEAR’s DEI Definitions workgroup has developed definitions of key terms frequently used in discussions about DEI. The workgroup carefully considered a range of definitions for each term and is constantly refining and reflecting upon this work. CLEAR’s External Resources for Regulators workgroup has compiled a list of resources related to developing, implementing, and measuring DEI initiatives within regulatory organizations. The documents, policies, and research resources are grouped by categories related to starting your DEI journey, foundational knowledge, policy documents, practice standards and practice guides for professionals, DEI-related courses and training, and DEI metrics. There’s a wealth of resources, many from fellow regulators, to support you on your DEI journey as we seek to remove bias and discrimination in the professional and occupational regulatory community.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode72_DEI_Resources_121223_transcript.pdf
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The 2023 CLEAR Awards were presented in Salt Lake City during CLEAR's Annual Educational Conference. Our podcast host had the chance to catch up with the recipients and hear about the cases and accomplishments they were nominated for. In this part 2 episode, hear from Jayde Fuller with the AHPRA Aboriginal and Torres Strait Islander Health Strategy Unit, recipient of the Regulatory Excellence Team Award, and Holly Childs and Jonathan Gordon with the Real Estate Council of Alberta, recipient of the Investigative Excellence Team Award. Listen to their insights from experience.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode71_2023Awards2_111423_transcript.pdf
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The 2023 CLEAR Awards were presented in Salt Lake City during CLEAR's Annual Educational Conference. Our podcast host had the chance to sit down with the recipients and hear about the cases and accomplishments they were nominated for. In this part 1 episode, hear from John Crumley, recipient of the Investigative Excellence Award for an Individual; Ginny Hanrahan, recipient of the Regulatory Excellence Award for an Individual; and Dean Benard, recipient of the Service Award for Lifetime Achievement. Listen to their insights from experience, and tune in next month for part 2 with two more award recipients.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode70_2023Awards1_101023_transcript.pdf
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Mukul Bakhshi with the Alliance for Ethical International Recruitment Practices for CGFNS International, Inc. shares information about the recently updated “Health Care Code for Ethical International Recruitment and Employment Practices.” He discusses the important balance of making sure people are treated fairly at the micro level while considering global macro level concerns about brain drain and healthcare infrastructure. He highlights the overall work to make the code more accessible and three specific standards that were updated. He shares several resources that regulators can refer to about mobility and international recruitment of healthcare workers.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode69_Ethical_Intl_Recruitment_091223_transcript.pdf
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Get a sneak peek at the CLEAR conference plenary session, "Own Your Shift: Turn your season of change into your season of possibility." Tiffany Lanier, Change + Wellbeing Speaker and Founder of The Morning Shift Co., will share how to create meaningful impact in our lives, in our work, and in the world by pushing past the old paradigm of rise and grind and stepping into the new paradigm of what she calls "rise and shift." She talks about the mindset, tools, and resources that can help us be more equipped when the challenge of change arises and why it's important to acknowledge that we are human in the midst of these great changes and focus on wellbeing.
Engage in further discussion on CLEAR's Regulatory Network (members-only, join here).
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode68_AECplenary_Navigating_Change_080823_transcript.pdf
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Alicia Plemmons with the Knee Center for the Study of Occupational Regulation shares new research her team conducted to explore the relationship between nurse practitioner full practice authority, nurse practitioner workforce diversity, and disparate primary care access. They compared the ethnic and racial composition of different state populations to the nurse practitioner workforce in those states and considered whether removing requirements for collaboration contracts and allowing full practice authority allows more practitioner mobility and greater access to care for underserved communities. "Addressing different ways in which new practitioners may be able to enter and serve marginalized, underrepresented communities before the [physician] shortages get worse - actually analyzing it right now before it gets worse - is really key to ensuring that we maintain accessible and quality healthcare for everybody moving forward."
Engage in further discussion on CLEAR's Regulatory Network (members-only, join here).
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode67_Practice_Authority_Workforce_Diversity_071123_transcript.pdf
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Jennifer Best with Nova Scotia College of Nursing talks about some recent policy and process changes the College made to streamline their licensing process for applicants from other provinces and from seven international jurisdictions to bring more nurses into the health system in Nova Scotia. She shares how the College analyzed data from ten years of applicants related to curriculum, entry-level competencies, and exam success rates to confirm comparable preparation to Nova Scotia scope of practice. The new process allows nurses from seven designated countries to apply directly to NSCN if certain eligibility criteria are met. Jennifer shares how these changes have affected license processing times and how the College put measures in place to make sure they weren't sacrificing quality and were safely putting nurses into the system.
Engage in further discussion on CLEAR's Regulatory Network (members-only, join here).
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode66_Processing_Time_061323_transcript.pdf
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Andrew LaFratte, Deputy Policy Director, shares an initiative that the Pennsylvania Department of State has developed to lessen the regulatory licensure burden for military veterans and spouses. Based on results from a veterans licensure survey they conducted, the Department recognized the need for better guidance on the transferability of military credentials and experience into occupational licensing requirements. The result - a Military Occupational Crosswalk to identify and relate civilian career opportunities and requirements to a veteran's military experience. Hear about the challenges faced by the veteran community when applying for licensure, the purpose of the Crosswalk, the development of the Crosswalk, promotion of the Crosswalk to the various stakeholders, the impact that it's had so far, and advice for other jurisdictions that may wish to undertake such an initiative.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode65_Military_Crosswalk_052323_transcript.pdf
Related CLEAR webinar recording for purchase: The Effects of Occupational Licensure for Veterans and Military Spouses shares more about the results of the veterans survey
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Dan Hereth, Secretary of the Wisconsin Department of Safety and Professional Services, shares his agency's journey with a multi-year, multi-phase technology initiative. He focuses on how enhancements to the technology used for online license applications and renewals has resulted in better service to the citizens of Wisconsin. New cloud-based technology enables applicants to sit in the drive's seat of their application process to submit the documentation and move it forward, while Department staff are better able to identify applications that are ready for review and move those forward most quickly and efficiently.
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode64_Empowerment_through_Technology_041123_transcript.pdf
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