Episodes

  • Get ready for Groceryshop in Las Vegas! Our Top Retail Expert, Lisa Goller sat down with Rocquan Lucas, VP of Content at Groceryshop, to dive into what makes Groceryshop such a must-attend event. Bringing together grocery and CPG leaders from across the globe, this massive gathering is all about driving retail innovation and transformation. With a jam-packed agenda and an electrifying keynote lineup, it’s the ultimate networking opportunity for building connections with forward-thinking trailblazers in the industry.

    Don’t miss out on the action—secure your spot at Groceryshop and be part of the future of grocery and CPG innovation! We are hosting an exclusive executive dinner as well as our iconic Groceryshop Bash Party. If you are interested in attending these premier events, check out the links below!


    https://rethink.industries/events/rethink-retail-bash-at-groceryshop-2024/

    https://rethink.industries/events/grl-dinner-at-groceryshop-2024/

  • Explore the future of social commerce! Join host Yael Kochman in a captivating conversation with Robert D'Loren, CEO of Xcel Brands. They discuss Xcel's transformative journey in retail, highlighting their creation of a leading live-stream commerce platform. Robert shares insights on the evolving retail landscape, driven by video commerce and consumer demands for authentic engagements. Their new social commerce platform democratizes content creation and monetization for influencers and shoppers. Discover the challenges and opportunities in the rapidly changing world of retail and social media.

    Key Insights:
    - Live Stream Commerce Evolution: Xcel Brands has transitioned from linear TV to live stream commerce, leveraging 13 years of experience and generating over $4 billion in sales on QVC.
    - Innovative Retail Model: ORME introduces a pay-for-performance platform where creators and sharers earn from sales, fostering a fairer content-sharing ecosystem.
    - Democratizing Social Commerce: Xcel Brands' new platform empowers both influencers and consumers, allowing them to create and monetize content, which enhances authentic engagement and diversifies revenue streams.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

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  • 🎙️ Ready to revolutionize your global marketing campaigns?

    Tune in for the latest RETHINK Retail Podcast Episode 'Unlocking Speed, Scale, and Insights With AI in Creative', as host Matthew Adam Smith, Executive Director of AIR and Top Retail Expert sits down with Satej Sirur, CEO of Rocketium and Top AI in Retail Leader.

    Discover how AI is transforming the creative process, making campaigns faster, brand compliant and more data-driven.
    Whether you're a brand or agency, this episode is packed with insights to help you achieve more with less.

    #AIinRetail #CreativeAutomation #Brandmarketing

  • Find out how Sharon Leite is guiding Omni Retail Enterprises through change! In this episode of the RETHINK Retail podcast, host Sharon Gai sits down with Sharon Leite, CEO of Omni Retail Enterprises, to explore her dynamic career across various retail roles and her leadership of a company with a diverse portfolio of brands. Discover how Sharon’s dedication to consumer engagement and strategic innovation is steering the business toward a new era of growth while preserving its core essence.

    Join us to uncover her approach to integrating modern strategies with the enduring values of established brands.

    Key Insights:
    - Consumer-Centric Leadership: Sharon highlights the importance of knowing your consumer and staying true to the brand's core values.
    - Innovation Beyond Technology: Explore how Omni Retail Enterprises is innovating not just through tech, but by creating meaningful consumer experiences and building community.
    - AI and Data Fundamentals: Understand the critical role of clean data in leveraging AI for personalized customer experiences.
    - Leadership Style: Sharon's approach to leadership focuses on building strong teams, solving problems collaboratively, and leading with empathy.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • In this episode of Retailer Tech Tips, host Andrew Smith is joined by Kayla Babin Broussard, U.S. Chief Technology Officer - Consumer & Travel Market at Kyndryl, and Phil Barry, Global Industry Advisor for the Retail & Consumer Goods Industry Vertical at Icertis, to explore how cutting-edge data platforms are revolutionizing retail management. From workforce optimization to enhanced category management and streamlined order processing, discover the tools and strategies that are driving retail success today.

    📌 Topics covered:

    The importance of data-driven workforce management
    How to optimize product categories with better data
    Streamlining order management for happier customers
    Whether you're a retail leader or tech enthusiast, this conversation offers valuable insights into the future of retail technology. Don’t miss out—hit play now and subscribe for more episodes!

    🔗 Learn more about the Retail Cloud Alliance at retailcloudalliance.com

  • Transforming retail is no longer just a vision—it's happening now with ESL (Electronic Shelf Label) technology.


    In our latest RETHINK Retail episode, Mark Scanlon sits down with Pauline Monin, Director of Product Marketing at VusionGroup, to dive deep into how ESLs are revolutionizing pricing accuracy, operational efficiency, and customer engagement.

    Learn how this cutting-edge technology is shaping the future of retail, especially in Europe and North America, and discover the long-term benefits that await early adopters.

    Tune in now and explore how ESLs, IoT, and AI are driving sustainable and human-centered commerce.

  • How did FSA Store revolutionize health and wellness shopping? Find out about the journey that transformed the essential products marketplace with host Ted McCaffrey and Shawna Hausman, Former CMO at FSA Store. From re-platforming and redesigning the brand to building a powerful e-commerce team, Shawna reveals the behind-the-scenes strategies that led to an impressive 300% growth in just three years. Learn how she navigated challenges, brought in fresh perspectives, and empowered a new generation of women in retail.

    Key Insights:
    - Growth and Innovation: Explore how FSA Store revamped their digital presence, from site architecture to performance marketing, driving significant growth.
    - E-Commerce Excellence: Understand the steps taken to build a robust e-commerce team and optimize operations, including creative and marketing strategies.
    - Impactful Cost-Saving Strategies: Discover how Shawna identified redundancies and implemented cost-saving measures, leading to substantial financial improvements.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • Get a closer look at the dynamic IT landscape of a leading fashion brand! Host Trevor Sumner sits down with Juliette Arnaud, Global Director of Enterprise Applications at Supreme, to explore the brand's journey and the intricacies of managing IT for a cultural phenomenon. Join us to hear Juliette’s views on balancing Supreme’s unique brand identity with technological advancements and what lies ahead for fashion.

    Key Insights:
    - Brand Integrity and IT: Understand how Supreme maintains its brand image while integrating new technologies and processes.
    - Smart Growth: Discover Supreme's approach to expanding into new markets with a focused strategy.
    - ERP Implementation: Learn about the challenges and triumphs of implementing an ERP system in a rapidly growing brand.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • The human touch is vital in tech-driven retail! Matthew Adam Smith and April Sabral, Founder and CEO of RetailU, dissect the connection between people and stores, focusing on maintaining humanity in an age of technology and AI. Hear April's insights on the future of retail leadership, the impact of AI, and the essential role of people in building successful retail brands.

    Key Insights:
    - Human-Centered Leadership: Learn how RetailU teaches managers custom strategies to inspire, coach, and retain teams in various store types.
    - Ongoing Support: Explore the importance of continuous coaching and how both online platforms and live workshops sustain leadership development.
    - Technology and AI in Retail: Discover the potential benefits and challenges of integrating AI into training and coaching, and how it can enhance but not replace human interaction.
    - Accountability and Performance: Understand the significance of accountability in retail settings and the steps to create a standardized approach that drives team performance.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • Data is the currency of retail success! Join host Matthew Adam Smith and Emilie Kroner, SVP of Retail and Commerce at MasterCard, as they reflect on the latest advancements in customer experience and operational excellence. See how MasterCard is leveraging technology and data to ensure brands can meet the ever-evolving demands of modern consumers. Tune in to learn about shaping a brand through personalized experiences and agile strategies.

    Key Insights:
    - Retail Innovation: Learn how new technologies and data-driven strategies help retailers understand and engage their customers more effectively.
    - Consumer Expectations: Discover how consumer behaviors have evolved, especially post-pandemic, and how MasterCard is helping retailers adapt to these changes.
    - Personalization and Loyalty: Understand the future of loyalty programs and personalized shopping experiences, and how MasterCard's platforms enable brands to meet these demands.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • Explore how the new wave of Chinese e-commerce is shaking up global retail! In this episode of the RETHINK Retail Podcast, Rick Watson of RMW Commerce sits down with retail experts Tom McFadyen from McFadyen Digital and Santiago Naranjo Alvaréz from VTEX. Get ready for a detailed discussion on how Chinese marketplaces are reshaping digital retail and what it means for brands everywhere. Join us for enlightening commentary on navigating the e-commerce scene and what lies ahead for the international market.

    Key Insights:
    - Emerging Chinese Retail Giants: Discover how the rise of Chinese players like SHEIN and Temu, along with widespread access to Chinese manufacturing, is disrupting traditional supply chains and transforming global retail.
    - Collaborative Commerce: Understand how collaborative commerce is enabling retailers to compete with major players by connecting with various suppliers and brands.
    - Speed and Accessibility: See the significance of fast delivery in today’s e-commerce environment and how it influences consumer choices.
    - Retail Media and Social Selling: Explore the shift from traditional paid advertising to influencer marketing and social selling as key drivers of revenue and engagement.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • Savor the sweetness of innovation! Host Liza Amlani sits down with Alisa Brady, Founder of Sweetums Wipes. Alisa shares the journey of Sweetums, a unique sexual wellness and beauty brand that started with the first-ever flavored intimate wipes. From her background in psychology to launching playful and empowering products, Alisa dives into how Sweetums is transforming the market, addressing the evolving needs of modern consumers, and making waves in the wellness industry with a touch of fun.

    Key Insights:
    - Bridging Mental Health and Wellness: Learn how Alisa’s background as a psychologist influenced the creation of Sweetums, emphasizing the connection between mental health and sexual wellness.
    - Market Innovation: Sweetums discovered an untapped consumer interest by introducing flavored intimate wipes, creating a unique product that fills a market gap and attracts significant attention.
    - Data-Driven Development: Alisa discusses how customer feedback and data insights drive product iterations and new launches, ensuring they meet the real needs of consumers.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • Step into the evolving world of airport retail with host Linda Johansen-James, CEO and Founder of International Retail Group, LLC, as she engages with global retail leaders Ruth Crowley, VP of Merchandise & Brand Strategy at Hudson Group, and Amy Higgins. Journey through the transformation of airports, from the latest trends and innovations to the unique challenges faced by this dynamic sector. Learn the importance of adapting to diverse customer demographics and creating unforgettable shopping experiences.

    Key Insights:
    - Trends and Innovations: Explore the cutting-edge trends and future innovations shaping airport retail.
    - Customer Adaptation: Understand how adapting to changing customer demographics is essential for success.
    - Enhanced Experiences: Learn how to create shopping experiences that leave a lasting impression.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: www.globalretailleaders.com

  • Embrace the magic of positivity! Harshida Acharya of Fulfillment IQ sits down with Adriana Carrig, CEO and Founder of Little Words Project, as she shares the heartwarming journey of her unique bead bracelet brand that fosters genuine human connections. Each bracelet inspires a chain of positivity, encouraging the spread of love and kindness through uplifting messages. Tune in to hear Adriana's story, from starting the business in her parents' basement to expanding nationwide, her personal stories of resilience, and her unwavering focus on quality and community.
    Key Insights:
    - Community Building: Discover how Little Words Project uses inspirational words to build a genuine and engaged community around a brand that emphasizes kindness and connection.
    - Quality and Customization: Explore the brand's commitment to quality assurance and the customization process for their unique bead bracelets.
    - Philanthropic Efforts: Understand the give-back initiatives and collaborations with various nonprofits that Little Words Project supports.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • Want to know how Esprit is navigating the retail landscape? In this episode of the Rethink Retail Podcast, hosts Harshida Acharya and Ninaad Acharya from Fulfillment IQ sit down with Scott Lux, the Global EVP of E-Commerce Technology and Innovation at Esprit. Discover Esprit's ambitious plans for revitalizing its presence in the U.S. market and gain expert perspectives on defining brand identity in today's competitive landscape. Scott shares how Esprit is enhancing customer experience across digital, physical, and human touchpoints, and tackles the complexities of returns management and regional supply chains.

    Key Insights:
    - Building a Distinct Brand Identity: Uncover strategies for standing out and staying relevant in a competitive fashion market.
    - The Logistics of Online Retail: Understand the financial and logistical aspects of e-commerce amidst a shifting economic landscape.
    - Revolutionizing Loyalty & Tech: New approaches to loyalty programs and the emerging role of blockchain in retail.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • Dive into the future of fashion retail with host Matt Mueller, Founder of Mindful Innovation Services, LLC, and Sabrina Cherubini, SVP of Brand & Digital at Hanky Panky, as they discuss how heritage brands can become customer-centric. Learn about innovative approaches to consumer engagement and the art of balancing wholesale with direct-to-consumer operations. Discover the importance of premiumization and the emotional connection between brand and consumer. Gain valuable lessons on sustainability and innovation in fashion retail.

    Key Insights:
    - Customer-Centric Transformation: Strategies for heritage brands to adopt a customer-first approach.
    - Consumer Insights: Leveraging customer feedback to stay relevant and innovative.
    - Emotional Branding: The role of empathy and emotion in consumer relations, and providing value beyond discounts.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • Unlock a world where shopping becomes an experience, fueled by WOW Concept’s creativity and flair! Join us in the next episode of the RETHINK Retail Podcast as host Yael Kochman sits down with Dimas Gimeno Álvarez, the President of Wow Concept, to unravel the integration of physical and digital retail spaces. Together, they explore the strategic use of in-house and third-party technologies and discuss how both established stores and startups must evolve to stay relevant.

    Key Insights:
    - Seamless Integration: Discover the importance of blending physical and digital retail and the evolving role of stores in a digital world.
    - Strategic Balance: Learn about the balance between in-house development and leveraging third-party solutions for technological advancements.
    - Leadership Dynamics: Compare the challenges and strategies in managing large established companies versus agile startups.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • Get ready to redefine fashion retail with stylish insights from Sergio Azzolari, CEO of Roberto Cavalli, and host Matthew Adam Smith! In this episode of the RETHINK Retail Podcast, we delve into the brand’s storied legacy and trailblazing strategies. From its early days to modern digital transformation, Azzolari provides a glimpse into the brand’s dedication to sustainability, the digitization of its archives, and bold new market ventures.

    Key Insights:
    - Creative Legacy: Learn about Roberto Cavalli's innovative journey from the 1970s to today, showcasing its ongoing commitment to creativity.
    - Digital Transformation: Discover the brand's efforts in digitizing its extensive archives for future accessibility and inspiration.
    - Sustainability Focus: Understand how Roberto Cavalli prioritizes sustainability and its impact on the luxury fashion industry.
    - Market Expansion: Hear about the brand's new market expansions and unique strategies for customer engagement in the evolving retail landscape.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com

  • Sip on luxury brand insights with Theresa Austin, the Global Consumer Engagement Director at Moët Hennessy and CMO at Clos19. Join host Marie Driscoll as Theresa reveals the intricacies of her dual role, discussing her approach to managing CRM strategies and spearheading brand marketing with finesse. Discover how storytelling, data, and employee engagement are woven into their CRM initiatives to drive success. Learn about the significance of actionable insights, the power of collaboration, and how AI is transforming marketing strategies.


    Key Insights:
    - Harnessing the Power of Storytelling: Delve into the art of storytelling and its emotional impact on consumer engagement, fostering deeper connections with the brand.
    - Integrating Data for Marketing Excellence: Discover how Theresa's team integrates data insights into their marketing and sales strategies to optimize performance and drive results.
    - AI and Innovation in Marketing: Explore the transformative potential of AI in optimizing media spend and making informed commercial decisions.
    - Elevating Employee Engagement: Hear about Clos19 and Moët Hennessy's employee training programs and collaborative workshops that foster a culture of innovation and teamwork.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: www.globalretailleaders.com

  • Join us for an enlightening conversation as Vineta Bajaj, CFO of Rohlik Group, delves into her journey within the online grocery space and the company’s innovative approach to localizing and automating grocery services. Vineta sheds light on the pivotal role of technology, sustainability, and customer loyalty in their business model. Gain invaluable insights into retail media, automated warehouses, and the future landscape of e-grocery.

    Key Insights:
    - Evolving Online Grocery Sector: Explore the dynamic changes and emerging trends shaping the online grocery industry.
    - Using Technology for Profit: Understand how Rohlik Group leverages cutting-edge technology and automation to drive profitability and efficiency.
    - Supporting Local Businesses and Sustainability: Learn about the strategies Rohlik Group employs to support local businesses and promote sustainable practices.


    Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: www.globalretailleaders.com