Episodes
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More than a trend, sustainability efforts have signaled a new age in retail where customers are increasingly aware of and concerned about the environmental impacts of commerce.
Sustainability initiatives form a growing, core part of how any business thinks about its brand, operations, and relationships with customers going forward. Join us for a discussion with Shopify and Google Cloud highlighting how technology can help rive these necessary changes, building a future where commerce and sustainability fit hand-in-glove.
Join to learn:
- How retailers can better understand the balance between sustainability and profitability in 2024 and beyond.
- How today’s latest AI-powered tools help to optimize supply chains, where the most impactful environmental changes can be made.
- How Shopify’s $5 million in annual support to climate-conscious entrepreneurs is helping drive climate solutions and industry transparency. -
New AiR Podcast Episode: Ahmed Naiem from LilyAI joins host Matthew Smith in an engaging discussion recorded live at Shoptalk Fall! Discover how AI is revolutionizing retail with real-world insights and innovative strategies!
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Missing episodes?
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In this episode, Bryan Amaral sits down with Bené Eaton, the Chief Marketing Officer at FIGS, to explore the dynamic world of healthcare apparel innovation. FIGS has redefined medical uniforms with a mission to empower and celebrate healthcare professionals through high-quality, community-focused offerings. Bené shares insights on her journey leading FIGS’ largest campaigns, including the recent collaboration with Team USA’s medical team for the Paris Olympics. She delves into how FIGS’ omni-channel strategy has reshaped the industry by blending a strong online presence with in-person community hubs designed to support and unite healthcare workers.
Key Insights:
- FIGS’ Community-First Approach: Bené highlights FIGS’ commitment to building a robust, inclusive community where healthcare professionals feel seen, supported, and celebrated. Through ambassador programs and local activations, FIGS fosters connections that extend beyond apparel.
- Expanding with Purpose: From LA’s Century City to Philadelphia’s Rittenhouse Square, FIGS is creating spaces where healthcare workers can come together, access premium products, and engage in meaningful connections and events.
- Innovation in Direct-to-Consumer Healthcare Apparel: Bené discusses FIGS’ game-changing direct-to-consumer model, which transformed a fragmented industry by offering seamless, high-quality uniform shopping online, making it easier for busy professionals to find the best fit on their schedule.
Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com -
Join host David Polinchock as he sits down with Ben Mand, CEO of Guayakí Yerba Mate, for an engaging conversation on the intersection of business, sustainability, and community. Ben shares his inspiring journey from rural Wisconsin to leading purpose-driven brands, starting with his early career at General Mills and moving through roles at Plum and Harmless Harvest. They explore pivotal moments that shaped his passion for health and environmental stewardship, as well as the unique challenges he faces balancing profitability with an unwavering commitment to ethics and sustainability.
Key Insights:
- Shifting from Corporate to Entrepreneurial Brands: Ben shares his experience moving from a large corporation to more agile, purpose-focused brands, and the valuable lessons learned through each transition.
- Balancing Profit and Purpose: Explore Ben’s strategies for maintaining profitability while prioritizing ethical practices and sustainability—a cornerstone of his approach to leadership.
- The Power of Authentic Branding: Ben delves into the importance of authenticity in connecting with consumers, highlighting the value of community and the evolving role of in-store and online presence in today’s market.
- The Future of Food Brands: Get a glimpse into Ben’s vision for food brands of the future and the legacy he hopes to build in creating impactful, sustainable businesses.
Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com -
The latest episode of the RETHINK Retail Podcast is here!
Top Retail Expert Ron Margulis sits down with Daniela Jurado, Executive Vice President of North America at VTEX, to discuss how global shifts and evolving consumer behaviors are reshaping the industry.
From live shopping to adapting to recent trade policies, this episode is packed with strategies for forward-thinking retailers.
🎧 Tune in now and stay ahead of the trends. -
Top Retail Expert Michael Zakkour is joined by Paul Fitzpatrick, Head of Global Partnerships and Programs at Shopify, and Manikandan M Sundaram, AVP and Strategic Business Head at Cognizant, to discuss how omnichannel integration and data-driven strategies are shaping the future of enterprise growth in the retail sector.
Discover how leading retailers are utilizing insights from every customer interaction to create seamless, unified experiences across all touchpoints—from physical stores to online platforms. As they navigate today’s highly competitive retail market, brands are unlocking new growth opportunities through customer-centric, data-driven approaches. -
🎧 Episode 1 of the NEXTGEN Commerce Podcast is live!
Join Rick Watson with experts from Shopify and Google Cloud as they share key Black Friday & Cyber Monday strategies to boost your e-commerce success. Tune in now! -
In this episode of the Rethink Retail Podcast, host Melissa Minkow interviews Mark Sciortino, Senior Vice President & General Manager, Retailer Technology & Solutions at Vestcom. They delve into the transformative impact of store digitization and the integration of physical and digital experiences. The conversation covers the pivotal role of data in modern retail, with Mark underscoring how technologies like digital twins can optimize store environments.
They also discuss the significance of maintaining consumer trust as retailers look to integrate electronic shelf labels (ESLs), balancing traditional and digital pricing strategies. Practical advice on building a hybrid in-store environment and an introduction to Vestcom's storeLink™ platform are also provided, highlighting the exciting potential and challenges of the digital transformation era in retail. -
In this episode of the RETHINK Retail podcast, recorded live at Groceryshop 2024, we’re joined by Pratyush Kumar, Director of Digital Product Management at Sobeys, and Matt Miles, Director of Americas Retail at Diebold Nixdorf. Together, we explore how these industry leaders are using cutting-edge technology to transform the grocery shopping experience.
Listen as Pratyush dives into Sobeys' groundbreaking approach to personalization at scale—from their ScenePlus loyalty program to the power of AI in crafting seamless, real-time customer experiences. Matt shares Diebold Nixdorf’s innovative self-service solutions, designed to remove friction at checkout and deliver a faster, more efficient shopping experience.
Discover how AI, open retail systems, and real-time data are shaping the future of retail, especially in high-demand seasons like the holidays. Whether you're a retail professional or simply curious about the future of grocery shopping, this episode is packed with insights on how technology is driving the next wave of retail transformation.
Tune in now to hear more about how Sobeys and Diebold Nixdorf are leading the way in retail innovation. -
In this AI in Retail Podcast episode, we dive into the latest advancements shaping the future of commerce with Stacey Shulman, Intel's VP of Consumer, Education, and Healthcare. Stacey shares her journey from merchant to AI pioneer, offering insights into Intel's innovative work in the Network and Edge (NEX) division and the broader impact of AI on retail. From the evolution of self-checkout to generative AI, explore how Intel is redefining the retail experience for both businesses and consumers.
Key Insights:
- AI’s Rapid Transformation of Retail: Stacey highlights how AI is quickly revolutionizing the retail industry, reshaping everything from operational processes to personalized customer experiences. Intel leads the way in integrating AI solutions that are fundamentally changing how retailers operate and engage with consumers.
- Intel’s NEX Division and Retail Focus: Discover how Intel's Network and Edge (NEX) division goes beyond brick-and-mortar stores to encompass the entire retail ecosystem, including social media, e-commerce, and supply chains.
- AI in Retail – Beyond the Consumer: Stacey discusses AI’s role in improving employee retention and training, showcasing how assistive technologies are boosting workforce productivity across industries like retail, healthcare, and education.
Stay ahead of the AI curve! Subscribe to the AiR email list for cutting-edge AI insights: https://rethink.industries/air-top-ai-leaders-2024/ -
In this episode of the AI in Retail podcast, we sit down with David McIntosh, VP and GM of Connected Store at Instacart. David dives into the groundbreaking technologies behind Instacart’s Caper Cart, the AI-powered smart shopping cart revolutionizing the way consumers shop. From boosting personalization to enhancing revenue streams for retailers, this episode is packed with insights on how AI is transforming the shopping experience.
Key Insights:
- Caper Cart’s Game-Changing Features: Discover how Instacart's Caper Cart enhances budgeting, gamifies shopping, and personalizes the experience for customers, while simultaneously driving up basket sizes and retailer revenue.
- Personalized, Enjoyable Shopping: Uncover Instacart’s vision for the future of retail, where shopping becomes more personalized and enjoyable, reshaping consumer behavior through cutting-edge technological innovation.
- Transforming Global Retail: Hear David’s take on how Instacart is setting the stage for a new era of retail shopping, driven by AI advancements that improve the shopping experience worldwide.
Stay ahead of the AI curve! Subscribe to the AiR email list for cutting-edge AI insights: https://rethink.industries/air-top-ai-leaders-2024/ -
Authentic connections are at the heart of great retail! In this episode of the RETHINK Retail Podcast, DeAnn Campbell sits down with Paula Angelucci, District Director of Adore Me Retail Stores, to explore her journey of transformational leadership and how it’s shaping Adore Me's approach to retail. Paula shares her strategies for building high-performing teams, fostering a culture of innovation, and delivering personalized customer experiences. Her leadership philosophy, grounded in sustainability and continuous improvement, offers a fresh perspective on the future of retail.
Key Insights:
- Personalized Retail Experiences: Explore how Paula envisions creating more personalized, customer-centric experiences that redefine the shopping journey.
- Building High-Performing Teams: Discover Paula’s approach to developing exceptional store operations and nurturing talent that enhances the overall customer experience.
- Adore Me’s Sustainable Growth Strategy: Learn how Adore Me is expanding its retail presence while maintaining a strong commitment to sustainability and ethical business practices.
Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com -
In this episode of Retail Therapy, host Andrew Smith of ThinkUncommon welcomes retail experts Brandon Rael (Kyndryl) and Carol Spieckerman to discuss the ever-evolving landscape of grocery retail. From AI-driven innovations to the rise of private labels and sustainability initiatives, we dive into the trends driving change in the grocery industry.
Join us as we explore how VusionGroup, Icertis, and Logicbroker are transforming grocery shopping through cutting-edge technology and unified commerce strategies. -
Get ready for Groceryshop in Las Vegas! Our Top Retail Expert, Lisa Goller sat down with Rocquan Lucas, VP of Content at Groceryshop, to dive into what makes Groceryshop such a must-attend event. Bringing together grocery and CPG leaders from across the globe, this massive gathering is all about driving retail innovation and transformation. With a jam-packed agenda and an electrifying keynote lineup, it’s the ultimate networking opportunity for building connections with forward-thinking trailblazers in the industry.
Don’t miss out on the action—secure your spot at Groceryshop and be part of the future of grocery and CPG innovation! We are hosting an exclusive executive dinner as well as our iconic Groceryshop Bash Party. If you are interested in attending these premier events, check out the links below!
https://rethink.industries/events/rethink-retail-bash-at-groceryshop-2024/
https://rethink.industries/events/grl-dinner-at-groceryshop-2024/ -
Explore the future of social commerce! Join host Yael Kochman in a captivating conversation with Robert D'Loren, CEO of Xcel Brands. They discuss Xcel's transformative journey in retail, highlighting their creation of a leading live-stream commerce platform. Robert shares insights on the evolving retail landscape, driven by video commerce and consumer demands for authentic engagements. Their new social commerce platform democratizes content creation and monetization for influencers and shoppers. Discover the challenges and opportunities in the rapidly changing world of retail and social media.
Key Insights:
- Live Stream Commerce Evolution: Xcel Brands has transitioned from linear TV to live stream commerce, leveraging 13 years of experience and generating over $4 billion in sales on QVC.
- Innovative Retail Model: ORME introduces a pay-for-performance platform where creators and sharers earn from sales, fostering a fairer content-sharing ecosystem.
- Democratizing Social Commerce: Xcel Brands' new platform empowers both influencers and consumers, allowing them to create and monetize content, which enhances authentic engagement and diversifies revenue streams.
Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com -
🎙️ Ready to revolutionize your global marketing campaigns?
Tune in for the latest RETHINK Retail Podcast Episode 'Unlocking Speed, Scale, and Insights With AI in Creative', as host Matthew Adam Smith, Executive Director of AIR and Top Retail Expert sits down with Satej Sirur, CEO of Rocketium and Top AI in Retail Leader.
Discover how AI is transforming the creative process, making campaigns faster, brand compliant and more data-driven.
Whether you're a brand or agency, this episode is packed with insights to help you achieve more with less.
#AIinRetail #CreativeAutomation #Brandmarketing -
Find out how Sharon Leite is guiding Omni Retail Enterprises through change! In this episode of the RETHINK Retail podcast, host Sharon Gai sits down with Sharon Leite, CEO of Omni Retail Enterprises, to explore her dynamic career across various retail roles and her leadership of a company with a diverse portfolio of brands. Discover how Sharon’s dedication to consumer engagement and strategic innovation is steering the business toward a new era of growth while preserving its core essence.
Join us to uncover her approach to integrating modern strategies with the enduring values of established brands.
Key Insights:
- Consumer-Centric Leadership: Sharon highlights the importance of knowing your consumer and staying true to the brand's core values.
- Innovation Beyond Technology: Explore how Omni Retail Enterprises is innovating not just through tech, but by creating meaningful consumer experiences and building community.
- AI and Data Fundamentals: Understand the critical role of clean data in leveraging AI for personalized customer experiences.
- Leadership Style: Sharon's approach to leadership focuses on building strong teams, solving problems collaboratively, and leading with empathy.
Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com -
In this episode of Retailer Tech Tips, host Andrew Smith is joined by Kayla Babin Broussard, U.S. Chief Technology Officer - Consumer & Travel Market at Kyndryl, and Phil Barry, Global Industry Advisor for the Retail & Consumer Goods Industry Vertical at Icertis, to explore how cutting-edge data platforms are revolutionizing retail management. From workforce optimization to enhanced category management and streamlined order processing, discover the tools and strategies that are driving retail success today.
📌 Topics covered:
The importance of data-driven workforce management
How to optimize product categories with better data
Streamlining order management for happier customers
Whether you're a retail leader or tech enthusiast, this conversation offers valuable insights into the future of retail technology. Don’t miss out—hit play now and subscribe for more episodes!
🔗 Learn more about the Retail Cloud Alliance at retailcloudalliance.com -
Transforming retail is no longer just a vision—it's happening now with ESL (Electronic Shelf Label) technology.
In our latest RETHINK Retail episode, Mark Scanlon sits down with Pauline Monin, Director of Product Marketing at VusionGroup, to dive deep into how ESLs are revolutionizing pricing accuracy, operational efficiency, and customer engagement.
Learn how this cutting-edge technology is shaping the future of retail, especially in Europe and North America, and discover the long-term benefits that await early adopters.
Tune in now and explore how ESLs, IoT, and AI are driving sustainable and human-centered commerce. -
How did FSA Store revolutionize health and wellness shopping? Find out about the journey that transformed the essential products marketplace with host Ted McCaffrey and Shawna Hausman, Former CMO at FSA Store. From re-platforming and redesigning the brand to building a powerful e-commerce team, Shawna reveals the behind-the-scenes strategies that led to an impressive 300% growth in just three years. Learn how she navigated challenges, brought in fresh perspectives, and empowered a new generation of women in retail.
Key Insights:
- Growth and Innovation: Explore how FSA Store revamped their digital presence, from site architecture to performance marketing, driving significant growth.
- E-Commerce Excellence: Understand the steps taken to build a robust e-commerce team and optimize operations, including creative and marketing strategies.
- Impactful Cost-Saving Strategies: Discover how Shawna identified redundancies and implemented cost-saving measures, leading to substantial financial improvements.
Ready to join the GRL community? Nominate yourself or another retail executive to join the community today: http://www.globalretailleaders.com - Show more
