Episodes
-
Our guest today is Dr. Jonathan Thorp, Chief Learning Officer at Quantum Connections. Dr. Thorp is a renowned expert in relational competency, with a focus on neuro and quantum social sciences. With 25 years of service in the United States Navy as a Naval Aviator and Flight Instructor, and later corporate leadership roles at JPMorgan Chase & Co., Dr. Thorp brings a unique blend of military discipline, corporate insight, and educational expertise.
In this episode of Scaling Culture, Ron and Dr. Thorp discuss:
How leaders can foster psychological safety in their teams to combat burnout and disengagement.The power of ‘mirroring’ in leadership communication and its role in building understanding.How affirmations can transform workplace interactions, boosting morale and productivity.Insights into the "safe conversations dialogue" framework and how it helps resolve conflicts without judgment.The critical role relational competency plays in leadership, team success, and employee retention.For more information about Dr. Jonathan Thorp and his work, please visit https://safeconversations.com/
To learn more about our books or Scaling Culture Masterclass on building resilient, high-performing teams, please visit Scalingculture.org
-
Our guest today is Bob McDonald – former United States Secretary of Veterans Affairs and former CEO of Procter & Gamble. Bob brings a wealth of experience and wisdom in leadership, having guided both military and corporate teams through complex challenges. His focus on values-based leadership and attention to detail has set a high standard in organizational culture.
In this episode of Scaling Culture, Ron and Bob discuss:
The importance of aligning personal values with organizational goalsStrategies for building a culture of trust and accountabilityInsights on leading through crises and driving organizational changeThe role of empathy in leadership and how it can impact team performanceFor more information about Bob or his work, please follow him on LinkedIn: https://www.linkedin.com/in/bob-mcdonald-188b2a193/
To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high performing team, please go to ScalingCulture.Org.
And lastly if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues.
-
Missing episodes?
-
Our guest today is Joey Coleman, who helps companies keep their customers and employees. As an award-winning speaker, Joey Coleman shares his First 100 Days® methodology for improving customer and employee retention with organizations around the world, such as Whirlpool, Volkswagen Australia, and Zappos. His two books have received critical acclaim and both were instant Wall Street Journal best sellers.
In this episode of Scaling Culture, Ron and Joey discuss:
The importance of building advocates when onboarding new employees, and some strategies to build strong connections from the outset What is the scientifically proven hiring remorse phase and why continuous communication during this period is critical What is a personal operating manual, and why should everyone adopt one?And finally, why understanding the phases of the employee lifecycle leads to better retention and satisfaction in the workplaceFor more information about Joey or his work, please follow his on LinkedIn or go to https://joeycoleman.com
To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high performing team, please go to ScalingCulture.org
More on Joey Coleman's books!
Never Lose a Customer Again shows how to turn any sale into a lifelong customer and his newest book, Never Lose an Employee Again details a framework companies around the world can use to reduce turnover and increase employee engagement.
-
Our guest is Kelly Mackin, the founder of Motives Met. Join us in this insightful episode as we explore her mission to revolutionize work life, her research into values, stress, and emotions, and the transformative frameworks and tools designed to achieve a work life well-lived.
In this episode of Scaling Culture, Ron and Kelly discuss:
What is ‘work-life balance’ really mean? The 5 steps that help leaders and individuals in the workplaceHow do motives evolve?Why we need to have successful motives at workThe internal tools around managing stressFor more information about Kelly or her work, please follow her on LinkedIn or go to: https://www.motivesmet.com/
To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high performing team, please go to ScalingCulture.org.
And lastly if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
-
Our guest today is Bob Higgins, the CEO of Barge Design Solutions. Join us in this insightful episode as we uncover leadership strategies, employee engagement tactics, and the transformative power of purpose-driven culture. In this episode of Scaling Culture, Ron and Bob discuss:
Insights into employee development, including why it's critical to meet employees where they're at, not where you want them to be.Why every company will become a tech company with AI and why modelling the behavior of using it as a leader is critical to employees embracing it. Enhancing employee engagement through effective communication and surveys. Why all companies need to hire harder to manage easier.For more information about Bob, please follow him on LinkedIn or our Scaling Culture Masterclass on how to build and sustain a resilient high performing team, and leadership communication, please go to https://scalingculture.connollyowens.com/ And lastly if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
-
Our guest is Bryce Tully, CEO and Co-Founder of Innerlogic. As a performance psychology & culture lead with the Canadian Olympic Team for 8 years, Bryce brings a wealth of knowledge to the change management, culture, and leadership space. His company Innerlogic is a disruptive culture and intelligence platform that repairs company culture when engagement is in conflict to culture – giving companies and leaders a culture playbook. In this episode of Scaling Culture, Ron and Bryce discuss:
Optimizing human performance under pressure and aligning it with EQ, leadership and cultureThe relationship between tension and stress and how we’re wired to want to escapeHow less conscious behavior can divide a team, and why EQ is the trump card in leadershipAccountability vs. responsibility among teams, and finally,The balance of vulnerability and the passion to go forwardFor more information about Bryce or his work, please follow him on LinkedIn. To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient high performing team, and leadership communication, please go to https://scalingculture.connollyowens.com/And lastly if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues.
-
Our guest is Kerri Davis, CEO and founder of Fortress, although she would better describe her focus as being the Chief Vision Officer and Chief Supporter to her incredible executive team. Kerri pushes the team to solve internal problems with extreme passion, transparency, efficiency, and simplicity, and to do the same for Fortress’s clients and business partners.
In this episode of Scaling Culture, Ron and Kerri discuss:
Why extreme transparency and vulnerability at the top are the secret ingredients to get to know your employeesThe balance of overachievement in the workplace and how to tell when someone is motivated Why we all need to start reframing tough conversations as acts of kindness, ANDAn exploration on the art of tough conversations – how to let someone go and why the “pre-check in” might be the most important thing you doFor more information about Kerri or her work, please follow her on LinkedIn or go to https://fortresstech.io/
To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high performing team, please go to ScalingCulture.Org.
And lastly if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues.
We’ll be back soon with another incredible guest!
-
Our guest is Kristi Herold, CEO and founder of JAM Group and the best-selling author of “It Pays to PLAY”
Kristi’s best-selling book, “It Pays to PLAY – How Play Improves Business Culture,” a valuable resource for organizations looking to foster a playful environment, boost productivity, enhance retention and improve workplace culture. Her vision is to get one million people playing annually!
In this episode of Scaling Culture, Ron and Kristi discuss: • The benefits of a playful workplace and practical ways to incorporate fun
• How to help employees break out of their shell and overcome barriers to play
• Turning coworkers into teammates and the benefits of a team mindset, and
• The Power of PLAY …and its transformative impact on work and home life.
For more information about Kristi or her work, please follow her on LinkedIn or go to https://www.kristiherold.com/ To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high performing team, please go to Scalingculture.org
And lastly if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
-
Our guest is Rick Jackson - Executive Vice President Engagement & Enablement at Deutsche Post DHL Group.
During his 18 years with Deutsche Post DHL Group, Rick has gained a wealth of experience and expertise in various parts of the business. Rick works closely with all business units to engage, enable and empower employee across the globe.
In this episode of Scaling Culture, Ron and Rick discuss:
DHL’s company-wide cultural revolution and its lasting impactsHow to effectively build in empathy and mindfulness across your organizationHow DHL scaled culture to a point where tens of thousands are bought-inThe importance of being bold and taking risks ANDWhy keeping that STARTUP mindset might just be your winning ticket!For more information about Rick or his work, please follow him on LinkedIn To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high performing team, please go to https://scalingculture.connollyowens.com/
And lastly if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues.
-
Our guest is Robert Glazer - a serial entrepreneur, award-winning executive, bestselling author, and keynote speaker.Robert is the Founder and Chairman of the Board of global partner marketing agency, Acceleration Partners.Under Bob’s leadership, Acceleration Partners has become a recognized global leader in the affiliate and partnership marketing industry, establishing best-in-industry processes for client acquisition, retention, culture and service.Bob has a passion for helping individuals and organizations build their capacity and elevate their performance.Bob shares his ideas and insights via Friday Forward, a popular weekly inspirational newsletter that reaches over 300,000 individuals and business leaders across 60+ countries.He is a #1 Wall Street Journal, USA Today and international bestselling author of six books: Elevate, Elevate Your Team, Friday Forward, How To Thrive In The Virtual Workplace, Performance Partnerships and Moving To Outcomes.He also hosts the Elevate Podcast, a top podcast for entrepreneurship in over 20 countries with over 1,000,000 downloads, putting it in the top 0.5% of all podcasts.Outside of work, Bob can likely be found skiing, cycling, reading, traveling, spending quality time with his family or overseeing some sort of home renovation project.In this episode of Scaling Culture, Ron and Robert discuss:
The influence of Southwest Airlines’ emphasis on culture and how it was a major source of inspiration for Bob in his business
Bob’s ‘Mighty Five’ framework for great company culture
Understanding your “why” in leadership and communicating that to your team
How to screen for core values during the onboarding process
The importance of tough conversations in effective leadership.
For more information about Robert Glazer or his work, please follow him on LinkedIn or go to robertglazer.comTo learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.OrgLastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!
-
Our guest is Tyler Chisholm, Co-Founder and CEO of clearmotive group, a full-service marketing agency, and the host of two podcasts — They Just Get It and Collisions YYC.Tyler's superpower is being “endlessly curious,” which has served him in many ways, from growing up on the farm to his passion for marketing.Tyler is a dedicated philanthropist and founder of Red Express, a project designed to put toys in the hands of children in need each holiday season. He is an ambassador for International Justice Mission Canada…helping to support their goal of ending slavery in our lifetime. In 2012, Tyler received recognition as one of Avenue's Top 40 Under 40.In this episode of Scaling Culture, Ron and Tyler discuss:
Clearmotive’s incredible journey and their culture AHA momentHow to define behaviours that drive values (even by using the help of AI ChatGPT) and incorporate that into a hiring process Key learnings from Jim Collins’ most recent event in ChicagoHybrid environments and how to create culture inclusivity for contractors and part-time team membersStrategies for developing leaders within your organisation and learning in the flowFor more information about Tyler or his work, please follow him on LinkedIn or go to tylerchisholm.comTo learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.OrgLastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!
-
Our guest is David J. Friedman - Founder/CEO of CultureWise and the author of two books “Culture by Design” and “Fundamentally Different”His leadership story began in the 1980’s where he cut his teeth as President of RSI, an award-winning employee benefits firm in the Philadelphia area. In 2006, RSI were the only company to win New Jersey’s highest award for quality – the Governor’s Award for Performance Excellence. It was their unique culture that was the foundation for their success. In 2011, David published my first book, Fundamentally Different, which is based on the insights he learned and taught throughout his leadership career. Since that time, he has led more than 600 workshops and taught more than 7,500 CEOs. In 2018, he published his second book, Culture by Design, which quickly became the “go to” manual for companies looking to truly operationalize their culture, and in 2021, he published its 2nd edition, updating his original work to address the challenges of the new remote workforce. With his team at High Performing Culture, he created the CultureWise® operating system which is now used by nearly one thousand companies across North America.In this episode of Scaling Culture, Ron and David discuss:
How people are your most significant and sustainable competitive advantageWhy defining fundamental behaviours is more important than defining core valuesThe power of practicing blameless problem-solvingBuilding impactful company rituals that will lastHow to select a good culture fit and how to properly integrate them into your business.For more information about David or his books, please go to davidjfriedman.com.To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!
-
Our guest is Dr. Gary Russo - the Executive Director of Workforce Intelligence at Providence; a not-for-profit health system supporting ~120,000 caregivers (employees) across the US West Coast. Gary has >10 years of experience building world-class analytics teams while leading People Analytics and Workforce Planning initiatives. His passion is to empower others to embrace data-informed decision making through education and inspiration. Dr. Russo’s prior training in neuroscience research continues to give him unique insights into the challenges of translating complicated predictions into actionable recommendations. He has been recognized as a People Analytics & Planning Trailblazer, a Top HR Leader to Follow, and a Top 25 Innovator in Healthcare.
In this episode of Scaling Culture, Ron and Gary discuss:
Listening to employees while protecting confidentiality
How to ask big questions and what matters most?
How to leverage data to better understand and deal with burnout
Workforce decisions and their economic impact on businesses - and how to measure it
The tech-touch balance and how much can you really trust artificial intelligence?
For more information about Gary, please follow him on LinkedIn.To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues!
-
Our guest is Kate Berardo - VP of Executive Development at Meta.
In her role, Kate is charged with setting the leadership development strategy and developing Meta’s leaders to best equip them to lead into the future. She is a specialist in leadership and team development, women’s leadership, executive coaching, and global skill building. Also, Kate is the author of two books:
"Building Cultural Competence: Innovative Frameworks & Activities; and""Putting Diversity to Work: How to Successfully Lead a Diverse Workforce"In this episode of Scaling Culture, Ron and Kate discuss:
Hybrid effectivenessWomen and inclusive leadershipLeading in complexity and re-establishing purpose and meaning as our social contracts with work are changingLeader development (what’s needed in the current times, and how do we best do this)For more information about Kate and her work, please follow her on LinkedIn.To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.
Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
-
Our guest is Stephen Pierce - Vice President and Chief HR Officer at Hitachi Europe.Stephen has led HR in international businesses for more than 30 years. He has been recognized publicly for business leadership, including being appointed a Companion of the Chartered Management Institute and being voted one of the UK’s most influential HR leaders for a number of years.Stephen is a Board Director of Hitachi Europe and a member of the Executive Committee. He is also Chair of the Hitachi European Diversity & Inclusion Council. He is also an adviser to several HR networking organisations and a regular speaker at conferences and a coach and mentor.In this episode of Scaling Culture, Ron and Stephen discuss:
Hitachi's Organizational Culture with 350,000 leaders globally and changes during the pandemicHow does the Japanese heritage impact cultureDigitization, virtual workplaces, and a new way of workingHow HR loves rules and when you need to throw out the rule bookFor more information about Stephen, please follow him on LinkedIn.To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.
Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
-
Our guest is Judith Wiese - Chief People and Sustainability Officer at Siemens.
Judith has more than two decades of international experience in various HR fields. In her current role at Siemens, Judith focuses on driving an inclusive and empowering culture that paves the way for continuous transformation and accelerating Siemens’ sustainability ambition to help solve the world’s biggest challenges. Previously, she was Chief Human Resources Officer at DSM and Head of People & Organization at Mars.In this episode of Scaling Culture, Ron and Judith discuss:
Judith's career journey and how she joined Siemens Chief People and Sustainability Officer at the same time when there was CEO change.Siemens culture transformation with 300,000+ people in more than 200 countries and 175 years legacy.Siemens 4 priorities, 8 leader traits and their way to making things measurable.Sustainability, importance of language and how to foster strong culture and maintain diversity at scale.For more information about Judith, please follow her on LinkedIn.To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.
Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
-
Our guest is Adam McBain - Vice President of People at Bolt. Adam’s career in people and culture spans 17 years and began initially in talent acquisition at Nokia. At Nokia, Adam discovered his true passion for human resources. He has held multiple roles throughout his career, from talent acquisition to people leadership. Adam enjoys mid to late-stage startups and prides himself on helping companies scale by leveraging culture and engagement to drive results.In his role as Vice President of People, he is leading Bolt’s People Operations, Business Partnership, Employee Experience and Communication, Talent Acquisition, and Total Compensation teams. Bolt is on a mission to democratize commerce. Bolt strengthens retailers’ relationships with their customers by unlocking secure, logged-in, lightning-fast checkouts.In this episode of Scaling Culture, Ron and Adam discuss:
Some of the best Bolt’s people and culture strategies: 4-day work week and conscious payConscious culture website, playbook and operating valuesEngagement surveys and people team internal roadmap for assessing cultureFor more information about Adam, please follow him on LinkedIn. To learn more about Bolt’s Conscious Culture: Culture Playbook, please go to https://conscious.org/To learn more about our books or our Scaling Culture Masterclass on how to build and sustain a resilient, high-performing team, please go to ScalingCulture.Org.
Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
-
Our guest is Melissa DiMuro - Chief People & Culture Officer at Limbach, a public company of 1,700+ team members delivering engineering, construction and services solutions to owners and partners across the United States.Since joining the Company in January 2021, Melissa has designed a ‘First Choice Employer’ strategy to increase stability in a diminishing labor market, resulting in a 27% less attrition for them YoY. Previously, Melissa spent 15 years in global leadership roles in GE Aviation. Recognized by the CEO of GE Aviation for ‘Culture of Innovation Leadership’, she earned a reputation of scaling businesses and talent, scaling one engineering organization by nearly 5X to support record new product intros and promoting a record number of new executives. Melissa is a passionate advocate for diversity and has led the strategy for each organization she has been a part of, as well as serving as a leader of the GE Women’s Network. In this episode of Scaling Culture, Ron and Melissa discuss:
Limbach's 120-year legacy: experience of going from a family company to private to public and what things changed and stayed the same?
How to get through to people who resist or won't buy into culture?
Change management tactics and the big mistake many leaders make.
For more information about Melissa, please follow her on LinkedIn.
To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
-
Our guest is Dr. Yuvay Ferguson - an Associate Professor of Marketing at Howard University’s School of Business.With almost 20 years of professional and academic experience, Yuvay is a lifelong lover of education and a fierce champion for inclusivity in all endeavors that impact the professional growth of future business leaders (Gen Zs).Her research interests focus on representation of Blacks, Millennials and Gen Z in advertising and their consumer behavior in the marketplace. And her consulting interests focus on partnering companies with universities to drive experiential learning in the classroom and build pathways for diverse candidates to have access to amazing career opportunities.In this episode of Scaling Culture, Ron and Yuvay discuss:
Attributes of the Gen Z generation and what differentiates them from Millenials and Gen XWhat does Gen Z look for in the workplace and where is the line in the sand for things they can’t stand?How best to communicate feedback, resolve conflicts, motivate and connect with Gen Z?Strategies to attract and lead Gen Z to become the best versions of themselves?For more information about Dr. Yuvay Ferguson, please follow her on LinkedIn.
To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
-
*This episode was sponsored by Empyrean, a top-tier HR technology company that empowers organizations to build a better culture by connecting employees to meaningful, life-enriching benefits. To take Empyrean's Benefits Maturity Assessment, please click here.Our guest is Carlos Adame - a Senior Global HR Leader at Amazon. In his role, Carlos is responsible for all strategic people planning and execution globally to optimize finance and Amazon performance.Prior to Amazon, he held HR executive roles at Providence and other well-known organizations such as UPS, PacifiCare, United Healthcare, and AltaMed.Also, Carlos is an associate professor teaching graduate-level Human Resources courses at USC Bovard College.In this episode of Scaling Culture, Ron and Carlos discuss:
Carlos’ personal journey from Providence to AmazonSome ways Amazon uses data science to get closer to the customer and to their staffA new exciting initiative of Amazon’s with far reaching impact to rural communitiesSpeed, innovation and systems to allow people to prioritise the most important thingFor more information about Carlos and his work, please follow him on LinkedIn.To learn more about our books or Scaling Culture 6hrs Masterclass Series, please go to ScalingCulture.Org.To learn more about a sponsor of this episode, Empyrean, please go to GoEmpyrean.Com, and to take Empyrean's Benefits Maturity Assessment, please click here.Lastly, if you enjoyed this episode, please leave us a comment and share the podcast with one of your friends or colleagues. We’ll be back soon with another incredible guest!
- Show more
