Episodes
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Etsy has over 6 Million sellers and about 400 million visitors to the platform each month
So as a seller how do you get started and how do you get seen.
These are just some of the topics I’m going to be talking about with my guest Dylan Jahraus on todays episode of start scale succeed
You can also watch the episode on You tube https://youtu.be/y5rxoH1P5lg
Highlights of the episode include
Getting started on the platform and where your focus needs to be.
Why your etsy sales may be declining and what to do to course correct.
Where to find trends and new ideas for etsy products
Getting started on the platform and where your focus needs to be.
How to attract your etsy customers to your own social platforms and then website.
What types of businesses and business models are working right now
Guest Bio
Dylan Jahraus is a multi-six figure Etsy seller. With a background in corporate e-commerce for companies like Zappos and Zulily. Her expertise was buying, product development, pricing strategy, planning and forecasting. Now she sells on Etsy, Amazon and Shopify. She helps other Etsy sellers and prospective Etsy sellers build the financial freedom that they dream of.
https://www.instagram.com/dylanjahraus/
https://dylanjahraus.com/
https://www.youtube.com/channel/UCeO8Gmc2B-3G2fgcFnRR4Xw
Get your FREE 16-step checklist to grow your shop!You'll receive a checklist with 16 profitable action steps to implement daily in your shop to scale your revenue!
https://dylanjahraus.mykajabi.com/pl/2147677557
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
https://runwaytoresults.com/
https://neondigitalclicks.co.uk/
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"Building Your Brand: Visibility Strategies with Anna Jones
What's your why? sometimes this can be a difficult question to answer but one I think is key to understand before you start showing up as the face of your brand.
My guest this week Anna Jones - Visibility expert helped make this more accessible by asking yourself what is the impact that you want your product to have on your customer. What do you want it to do for them, this goes much deeper than the features and the benefits of the products.
In this week's episode of Start Scale Succeed I chat with Anna about how you can be more visible in your brand and some of the areas to understand before you do that.
Some of the topics we chat about are
Building brand recognition
Prioritizing direct customer interactions
Effective use of social media and email marketing for improved visibility and engagement.
Creating a strategic marketing plan
Developing a mission and vision that truly reflect your "why" and value proposition.
Anna brings a wealth of experience from her time managing flagship stores for notable brands like M&S and Topshop to forming her marketing agency in Chicago. Having experienced a confidence crisis herself, Anna now dedicates her efforts to helping female entrepreneurs gain visibility and confidence in their businesses.
https://www.yourajency.com/anna-jones-visibility-expert
https://subscribepage.io/subscribe-to-your-ajency-newsletter
https://www.instagram.com/yourajency/
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
https://runwaytoresults.com/
https://neondigitalclicks.co.uk/
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Missing episodes?
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Todays episode of start scale succeed Nicole is Joined by UK knitwear designer and brand founder Genevieve Sweeney
Some of the areas we chat about are
Challenges of UK Manufacturing in an industry that is disappearing & her dreams and plans of revitalising the UK knitwear industry.
What Genevieve learnt from stepping away from the Fashion Norms when running a fashion business.The power of staying true to your business brand values.
Building community through social media and how it has scaled with in-person at her studio in Hertfordshire.
Being sustainable at the core whilst growing.
Key highlights including
Launching a Brand:
The pivotal moments and challenges that led Genevieve to start her own knitwear brand.Sustainability Practices:
Genevieve’s approach to sustainable manufacturing, including ethical sourcing, minimizing waste, and making timeless pieces.UK Knitwear Industry:
The evolution of the industry over the past decade and the current landscape for UK-based manufacturers.Business Milestones:
The significance of being stocked at Fortnum & Mason and the recent expansion to a new studio in Hertfordshire.Community Engagement:
How Genevieve engages with her local community through her studio, including workshops and tours.Challenges and Aspirations:
Current challenges such as seasonality and future plans for creating a micro-factory and offering apprenticeships.
Advice for Entrepreneurs:
Genevieve shares valuable advice for those looking to start their own brands, emphasizing resourcefulness and creativity.https://www.genevievesweeney.com/
https://www.instagram.com/genevievesweeney/
Genevieve Sweeney is committed to preserving and revitalising this corner of the industry. Working with hand-selected mills and factories around the UK, GS is driving British manufacturing forward by embracing innovation whilst also celebrating tradition; keeping time-honoured craftsmanship relevant and capturing the beautiful, refined touch of the artisan. Her signature yarn blends evoke a unique and contemporary mood, while limited batches promise unrivalled originality, lasting quality and attention to detail.
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
https://runwaytoresults.com/
https://neondigitalclicks.co.uk/
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Innovating Period Care with Ruby Raut of Wuka
In this inspiring episode, Nicole Higgins sits down with Ruby Raut, the founder of Wuka, a sustainable period product brand on a mission to eradicate period shame and combat period poverty. Join us as Ruby shares her journey from a small village in Nepal to leading a game-changing brand in the UK. With insights into funding, product innovation, and the importance of building a community, this episode is packed with valuable advice for aspiring entrepreneurs and those interested in sustainable solutions.
Key Highlights:
Product Market Fit
How Ruby initially tested the idea and discovered that there was a market need for the product, and how they continue to test and innovate, making period underwear accessible to all. Explore the diverse applications of Wuka's period underwear, from comfort for new moms and women experiencing perimenopause to suitability for children with sensory issues.
Community Building & Kickstart
Ruby stresses the importance of community, sharing the organic reach and PR strategies that led to their successful Kickstarter campaign, including a pivotal feature on BBC's front page.
Getting into retail
How product innovation meant they were able to grow their retail presence, currently in stores like Boots, Morrisons, Sainsburys, Ocado and their plans for further expansion.
The Growth of the brand
How resilience, networking and hiring the right teams has helped move the brand forward
Ruby's Advice for Entrepreneurs.
Tips and strategies for new product business founders, including starting lean, proving product value, and building a competent team.
https://wuka.co.uk/
https://www.instagram.com/wukawear/
Guest Bio
Ruby Raut
Ruby, Environmental Scientist and listed in the 2019 Top Women in Femtech, grew up in Nepal, which inspires her work in making menstruation positive, taboo-free and environmentally-friendly.
“When studying for my Environmental Science degree, I discovered that more than 200,000 tonnes of tampons and pads were sent to UK landfills every year, contributing to the mounting tide of plastic pollution. This was my ‘lightbulb moment’. I knew something had to change about the way we handled menstruation.” - Ruby Raut, Founder & CEO
Ruby grew up in Nepal, where shame about periods was widespread. Nachune is the Nepalese word for period which basically translates as 'untouchable'. When she started her period, she experienced a form of Chapaudi, now illegal in Nepal.
During menstruation, she was sent to her aunt's house and wasn't allowed to go out in the sun, look at men, or touch plants - as it was believed that she would kill them - just because she was having a period.
Like other girls, she was given old sari rags to use for the bleeding, which happened to be reusable and eco-friendly, but not hygienic. They weren't leak-proof nor comfortable, and didn't work for her when she played sports!
When she arrived in the UK, she was astonished by the wide range of menstrual products available on the shelves, but quickly realised that most of them were neither comfortable nor leak-proof, and they certainly were not eco-friendly. So it became Ruby mission to replace plastic-riddled disposable pads & tampons with the world’s most comfortable and sustainable period underwear.
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
https://runwaytoresults.com/
https://neondigitalclicks.co.uk/
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Approximately 29% of entrepreneurs are neurodivergent, revealing a strong link between neurodiversity and entrepreneurial drive.
In Ep 167 Nicole Chats with Dr Lauren Breese experienced Clinical Psychologist and founder of & Psychology and Co-founder of The neurodiversity practice along with other co-founders Dr. Siobhan Higgins and Dr Jo Muelller
Together, they explore ADHD symptoms, varying diagnoses and tips and strategies for Neurodivergent Entrepreneurs.
Lauren discusses why awareness and reduced stigma have led to more adult ADHD diagnoses, rather than an increase in cases. They touch on the unique challenges faced by women with ADHD, particularly concerning reproductive cycles, and the dual responsibilities of entrepreneurship and family.
Listeners will gain valuable tips for managing ADHD through mindfulness, Cognitive Behavioral Therapy (CBT), and practical strategies for maintaining focus and organisation. Lauren and Nicole also address workplace inclusivity, emphasising the importance of understanding and accommodating neurodiverse employees.
Some of the key areas discussed are
Understanding ADHD
ADHD and Burnout
Coping Strategies
Mindfulness and Emotional Awareness
Harnessing ADHD
Seeking Help
Assessments and Support
Inclusivity in the workplace for those diagnosed with ADHD
Guest Links
Dr Lauren Breese
https://andpsychology.com/about
https://www.theneurodiversitypractice.com/
Neuro Diversity in the Work place - checklist
https://www.theneurodiversitypractice.com/neuroinclusivity-checklist
Neuro Diversity for Parents https://www.theneurodiversitypractice.com/book-list-parents
Host
Nicole Higgins has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
https://runwaytoresults.com/
https://neondigitalclicks.co.uk/
💡Listen to the start scale succeed podcast here for more tips to help you start and scale your product business
https://thebuyerandretailcoach.com/start-scale-succeed-podcast/
🔥 DON'T FORGET to follow me on instagram from lots more tips https://www.instagram.com/thebuyerandretailcoach/
Watch on you tube
https://youtu.be/03Z8KkF18VE
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With Black Friday just around the corner, I know you're probably gearing up for one of the biggest shopping events of the year.
To help you navigate this competitive landscape, I'm chatting with Anna Frapwell founder of Neon Digital Clicks and sponsor of the podcast. Whether you’re a seasoned pro or new to the scene, these expert tips are sure to help you crush your sales goals.
KEY TAKEAWAYS
1. It's Never Too Late to Prepare Anna emphasises that even if you feel behind, it's never too late to start prepping for Black Friday. Whether it’s building your audience or strategising your ads, every bit of effort counts.
2. Understand Your Goals Before diving in, be clear about what you want to achieve. Is it clearing stock, acquiring new customers, or boosting lifetime customer value? Your goals will shape your strategy.
3. Customer Retention Ensure your Black Friday customers stick around by enhancing their post-purchase experience. Excellent customer service and targeted email marketing can turn one-time buyers into loyal fans.
4. Ad Strategy Insights Anna provides a treasure trove of advice on maximising your ad spend while navigating the competitive Black Friday landscape. From clear messaging to vibrant visuals, discover what works best.
5. Post-Purchase Strategy The sales don’t end with Black Friday. Utilise customer loyalty programs and nurtured email campaigns to keep the momentum going through the holiday season.
I’ve created a FREE Checklist & Guide for you to action before during & after Black Friday
https://nicolehigginsthebuyerandretailcoach.lpages.co/black-fridayplanner/
Your black Friday Checklist PDF
HOST BIO
Nicole Higgins has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store? This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
https://runwaytoresults.com/
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Live shopping is set to hit £5 billion in the UK by 2025 with fashion and beauty being the key categories. But what converts and why should it be part of your marketing strategy. In todays episode of Podcast Start Scale Succeed I'm joined by Macdara Duncan International Director of Live Shopping Platform Sprii. https://sprii.io/
Key Highlights to help you understand what works in Live Shopping are below
Authenticity in Content
MacDara emphasizes the importance of maintaining authenticity in live streams, presenting an in-store experience that feels real and unpolished to viewers.
Campaign-Led Approach:
Discover the advantages of using themes or campaigns over discounts to attract and retain viewers during live streams.
Engaging Through Gamification:
Learn how to incorporate interactive elements like quizzes, raffles, and polls to keep your audience entertained and engaged.
Structure of Live Streams:
Get tips on structuring your live sessions effectively, typically lasting 45 minutes to an hour and featuring numerous interactive components.
Continuous Viewer Engagement:
Understand the necessity of repeating themes and products to cater to viewers joining at different times.
Production Quality Flexibility:
Explore the range of production qualities, from casual setups to professional environments, suitable for live streams.
Alternative Hosts:
Learn why it’s not always necessary for founders to host live streams themselves and how knowledgeable staff can be excellent hosts.
Content Reusability:
Discover strategies to repurpose live stream content for various promotional activities post-event.
High Conversion Rates:
Hear about the impressive conversion rates in live shopping, thanks to detailed and engaging presentations.
Engagement Over Audience Size:
Understand why a smaller, engaged audience can be more valuable than a larger, unengaged one.
Sprii Platform
https://sprii.io/
Learn about Sprii, a streamlined live shopping tool, and its role in enhancing live shopping experiences.
Host
Nicole Higgins has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
https://runwaytoresults.com/
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Ultimate Black Friday Strategy: How Brands Can Maximize Sales Before, During, and After
First off I want to say participating in Black Friday may not be right for you, you might not have enough margin or stock or it may not sit right from a sustainability or mass consumption point of view but if you have decided to join the countless brands that will be discounting over BFCM (Black Friday Cyber Monday) Then this episode is for you where I will share tips and tactics to help you before during and after Black Friday.
Some of the areas I chat about today
Setting Clear Goals & KPI’s for Black Friday
How to Plan your promotions and what promotions work.
Optimizing your website and email marketing.
Black Friday can be a whirlwind, but with the right preparation and strategies, it’s a huge opportunity for your business. Focus on planning ahead, executing smoothly during the rush, and following up afterward to keep the momentum going.
I’ve created a FREE Checklist & Guide for you to action before during & after Black Friday
https://nicolehigginsthebuyerandretailcoach.lpages.co/black-fridayplanner/
Your black FRiday Checklist PDF
Host
Nicole Higgins has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
https://runwaytoresults.com/
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I'm all for advice that is easy to understand and implement and was delighted to chat with Alice Benham author of the recently released The Digital Marketing Handbook for this weeks podcast
Some of the areas we chat about
Why Marketing Strategies Often Feel Overwhelming (00:03:16):
The pitfalls of jargon-filled advice and the importance of understanding the core elements of a strategy. Marketing strategy simplified: plan with an end goal in mind.Three Steps to Building a Marketing Strategy (00:05:28):
Clarity
: Determine your marketing goals, brand identity, and target audience. Planning
: Decide where and how to show up online, and create relevant content. Implementation
: Establish processes, timelines, and methods to execute and measure your strategy.Setting Financial and Personal Goals (00:07:40):
Integrating financial targets and personal lifestyle goals into your overall marketing strategy. Using marketing as a tool to achieve both business success and personal fulfilment.Standing Out and Connecting with Consumers (00:12:13):
Understanding what makes your brand unique through customer feedback and storytelling. Case studies of successful product businesses, like Partner in Wine and Pearl Cosmetics.Identifying and Understanding Your Target Audience (00:17:35):
The difference between demographic and psychographic targeting. The importance of constant learning and adapting based on consumer behaviour and feedback.Reviewing and Adjusting Your Marketing Strategy (00:20:13):
The right intervals for evaluating and tweaking your marketing strategy.Buy the digital Marketing Handbook
https://amzn.eu/d/iNK80CV
Find out more about Alice Benham
https://www.alicebenham.co.uk/
https://www.instagram.com/alice_benham/
https://www.alicebenham.co.uk/about
Host
Nicole Higgins has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
https://glowwithus.neondigitalclicks.co.uk/runway-to-results-page681429
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How about growing to 50K followers in 6 months, well that's just what this weeks guest did Martha Keith Founder of stationery brand Martha Brook London and her new account Business Secrets Club where Martha shares great tips and advice for small businesses particularly focusing on social media.
I recently had the pleasure of recording this episode Live on the stage at Top Drawer and it was so great to get the interaction and questions from the audience, (you can watch the full episode on You tube on the link below)
We chatted about growing your business on Instagram, and connecting with your customers along with driving sales on the Instagram platform.
For real tangible advice hear how you can
Create "bingeable" content that leaves followers coming back for more
Understand what content pillars are and how to use them effectively for your brand
What trends are working now on Instagram
Understand what strategies are most effective for driving growth and sales
Give value to your audience and what that actually looks like in practice.
Include storytelling in your business.
Adapt to the changing algorithm to enhance your content's reach and visibility
Guest
Martha Keith. Founder, Martha Brook and Business Secrets Club
Martha is the founder and CEO of award-winning stationery brand Martha Brook. After her own experiences growing a business, she now helps and advises other entrepreneurs and start-ups. She is a member of the British Library Advisory Council and is Ambassador for their Business & IP Centre. In 2024 she founded Business Secrets Club, growing it to a community of 50K in six months. Last year she was awarded Consumer Goods Businesswomen of the Year at the Great British Businesswomen Awards.
https://www.instagram.com/marthabrookldn
https://www.instagram.com/businesssecretsclub/
https://www.businesssecretsclub.com/
https://www.marthabrook.com/
Nicole Higgins has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams. She now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?
This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
https://glowwithus.neondigitalclicks.co.uk/runway-to-results-page681429
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Anxiety, Self-doubt and lack of confidence are all things as business founders we can experience. Today’s episode of start scale succeed I chat with Life Coach, published Author & NLP Practitioner Holly Matthews about Finding your Confidence.
Holly has just released her new book Find your confidence (see link below)
She shares tips and tactics to help build and create confidence in several different situations
Areas we chat about in the podcast are
Building Confidence:
Combining external body language techniques with internal mindset work.
'Fake it till you make it' approach while working on internal self-esteem.
Developing self-belief through continued efforts and tools.
Visualization and Scripting:
Regular practice of visualization, especially before bed.
Importance of scripting for public speaking and confidence in various scenarios.
Anchoring Techniques:
Methods like pressing fingers together to reinforce positivity and reduce anxiety, particularly effective for public speaking.
Real-life Examples and Practical Tips:
Holly shares her TED Talk experience and the role of visualization and anchoring in overcoming last-minute challenges.
Handling Anxiety and Mindset Shifts:
Techniques like breathwork, meditation, physical exercise, and EFT tapping for managing anxiety.
Recognizing and challenging limiting beliefs through positive affirmations and real-time interventions.
Setting Boundaries:
Differentiating personal and business boundaries to maintain balance.
Assertiveness in boundary enforcement to avoid passive or aggressive behaviours.
Appearance and Self-Image:
Addressing internalized critical messaging about appearance affecting public confidence.
Striving for a balanced and authentic online presence.
Moving from self-critique to neutrality and acceptance.
Self-Compassion and Overcoming Negative Thoughts:
Importance of challenging negative, fear-based stories and reframing failures with compassionate self-talk.
Techniques for real-time thought interruption and adjusting self-perception.
Guest Bio
Holly Matthews
Holly is a qualified Life Coach, NLP practitioner, hypnotherapist and Intuitive Psychology Coach. She has coached thousands of people across the world (across all walks of life, from Mums on the school run to Brit winning pop stars).
Her debut book The Happy Me Project- A no nonsense guide to self development won Health and Wellbeing Magazines best wellbeing book of 2022 and hit number #1 on Amazon the day it released.
Holly’s relatable and raw approach to self development has her teaching people how to feel ‘more happy and less crappy’ in a way that reaches those that never thought ‘self development’ would be for them.
Www.iamhollymatthews.com
Buy Find your Confidence https://amzn.eu/d/09gFk3Hy
HostNicole Higgins has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
-
If you are a product business up to 70% of your yearly turnover can come during Q4, I chat with previous Guest Hannah Spicer on how you can ensure you are getting the most out of your emails to drive your sales.
Areas we chat about
Approaching Black Friday and deciding on your sales & promotional strategy for the quarter
Reviewing what worked the previous year, testing and warming up your email list
Key Metrics to track and how they might be slightly different this time of year.
Reviewing your segmentation
Frequency and timing of emails
Post Black Friday & Christmas strategies
Emerging trends in Email Marketing
Emailing on Christmas Day what works and what doesn'tRetaining new customers gained during the Christmas season and transforming them into loyal repeat buyers
Guest Bio
Hannah Spicer is a Klayviyo email marketing expert having worked with Premium and Luxury ecommerce brands on email marketing from 2005. With 20 years experience consulting & supporting businesses in the fashion beauty and lifestyle sector to maximise their own email marketing
Listen to Hannah previous episode https://podcasts.apple.com/gb/podcast/mastering-email-marketing-for-your-business-with/id1577771045?i=1000647463616
https://www.instagram.com/hannahspicer_consulting/
https://www.hspicerconsulting.com/
Host
Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
-
Removing friction and making it easier for your customers to buy is key if you have a product business. This weeks episode I chat with Mel Eilers a Many chat expert where we talk about Chat funnels and why you should be using them and how they can benefit your business
Benefits of Using Manychat
- Mel breaks down what Manychat is and its compliance with Meta, highlighting its approval and the rules to abide by.
Use Cases and Examples
- Nicole and Mel discuss successful use cases of Manychat, including Instagram Live events and story mentions that drive engagement and increase sales.
Components of a Chat Funnel:
- Key components are discussed, such as personalization, the importance of re-engagement and pivoting conversations to maintain customer interest.
Integration with Existing Strategies
- Mel provides insights on how to integrate Manychat with your existing marketing strategies to enhance customer engagement and conversion rates.
Analytics and Measuring Success
- The importance of analytics in Manychat and how brands can track the effectiveness of their chat funnels to optimize their strategies.
Preparing for High-Traffic Seasons:
- Mel discusses the importance of list-building and strategic planning using Manychat, especially heading into high-traffic sales periods like Black Friday.
Guest Mel Eilers
The “Manychat queen” – Mel Eilers is a Manychat Messenger Expert and Agency Partner who works with coaches, personal brands and retailers to help them maximise their sales and leads from Instagram, all whilst freeing up the to-do list and saving time in the DMs.
Mel helps brands personalise their connection with followers through Manychat automations, helping to boost reach and engagement, leading to higher conversion rates through a seamless customer journey.
She has shared the online stage with Amy Porterfield and Michael Hyatt at the Rise Above Summit; spoken on the Chat Marketing Podcast and also delivered various masterclasses and webinars.
Mel is recognised as a go-to expert for Manychat, building automations for clients such as online business coach Teresa Heath-Waring, mentoring site Photography Farm and the Resilient Retail Coach, Catherine Erdly.
IG: https://www.instagram.com/socially_sound/
LI: https://www.linkedin.com/in/melanieeilers/
Website: www.sociallysound.co.uk
Email: [email protected]
Freebie: Manychat Starter Kit - https://sociallysound.thrivecart.com/ig-chat-funnels-starter-kit/
NEW: Manychat Beta Course
https://sociallysound.thrivecart.com/manychat-ig-accelerator/
Host
Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
-
Today's episode of start scale succeed delves into the intriguing world of crowdfunding with our special guest, Danielle Wallington, the visionary founder of Flock here,
Join us as Danielle reveals her journey of raising over £20,000 in just over 30 days through crowdfunding. Discover how she turned her idea, stemming from co-working meetups and the need for recommended workspaces for women, into a successfully funded project.
In this episode, we unpack the essentials of launching a crowdfunding campaign, including setting precise funding targets, choosing the right crowdfunding model, and crafting a strategic marketing plan.
Danielle provides insights into
Her top tips for crowdfunding
The importance of mindset and positivity
Setting funding targets
Planning the campaign.
Post campaign
Whether you're an aspiring entrepreneur or a seasoned business owner looking to explore crowdfunding, this episode is packed with actionable advice to help you achieve your fundraising goals.
Guest
Danielle Wallington is the founder of Flck here a coworking and community app, she is a business mentor & tech founder
https://www.linkedin.com/in/danielle-wallington-22a13234/
https://www.instagram.com/flock_here
/https://www.instagram.com/danielle_wallington_/
Host
Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
Head to www.runwaytoresults.com to get the journey started and prepare your business for take-off!
https://neondigitalclicks.co.uk/
https://www.instagram.com/neondigitalclicks/
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With a low barrier to entry candle brands are an easy product to get started with as a business, but should you? and what do you need to make it a success, I chat with Samantha Johnson who tells it how it is in the candle industry what works and what doesn't and what you need to know.
We chat about
Brand Identity:
- The importance of knowing what your brand is and is not.
Pricing and Regulations:
- Accurate product pricing to reflect true labour.
- Heavy regulation in the candle industry, emphasizing the need for knowledgeable operational staff.
Market Insights
Trends in fragrance demand in Europe focusing on natural and herbal scents.
- The consumer’s growing awareness and preference for branded experiences.
Business Challenges
- The high cost and extended timeframes in product development.
- Challenges of gaining traction in a saturated market.
- Importance of a strong wholesale network and investment in branding and marketing.
Operational Tips:
- Necessity for a solid operational person to navigate complex regulations.
- Tactical approaches towards creating a commercial product range.
Guest Samantha Johnson
Retail CMO turned manufacturing Managing Director and co founder
Bringing making home to the North West of England via artisan production
Samantha manufactures interiors products, homewares and candles on a bespoke, private label and branded basis.
https://www.avalonhome.co.uk
/https://pintailcandles.co.uk/
Host
Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store? This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
Head to www.runwaytoresults.com to get the journey started and prepare your business for take-off!
https://neondigitalclicks.co.uk/
https://www.instagram.com/neondigitalclicks/
-
Depending on your product type between 25-50% of your turnover can come from Q4 (Oct- Dec) and I want you to have the best sales this year and to help get you more organised and reduce the overwhelm I've created a helpful guide and a detailed podcast taking you through steps that I would have used during my time working as a buyer for companies like M&S & Primark.
To get the Free guide check out the Link below or DM me the word Xmas on Instagram at the buyer and retail coach
Download the FREE Plannning your Q4 Guide here
https://nicolehigginsthebuyerandretailcoach.lpages.co/q4checklist/
Here are some of the steps I talk about in the guide and podcast
⭐ **Reflect and Refine:** Discover how to review and reflect on your past Q4 performance, utilizing lessons learned to shape a more successful strategy this year.
⭐ **Inventory Excellence:** Tips for selecting and stocking the right products, including the magic Pareto rule of having 80% of your revenue come from 20% of your stock.
⭐ **Price Point Strategy:** Understanding the Good, Better, and Best price points to cater to your diverse customer base effectively.
⭐ **Operational Efficiency:** From warehouse setup to customer service templates, get your logistics aligned for a seamless holiday season.
⭐ **Marketing Mastery:** Techniques to drive traffic, increase your average order value, and keep your audience engaged and shopping.
I've also created a comprehensive Q4 planning guide to accompany this episode! This guide serves as a checklist to keep you on track and ensure nothing gets overlooked as you prep for the busiest time of the year.Host
Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
Download the FREE Plannning your Q4 Guide here
https://nicolehigginsthebuyerandretailcoach.lpages.co/q4checklist/
Host Nicole Higgins
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store?This episode is brought to you by Neon Digital Clicks, the agency dedicated to helping kids’ and family brands achieve explosive growth with high-performing digital marketing campaigns.
Neon’s new Runway to Results programme is a revolutionary paid-advertising service that will help you understand your brand’s true potential and reach the heights of success you dream of.
Over the course of 60 days, Neon’s expert team will test and optimise your Meta and Google ad accounts to establish your business KPIs and optimum Cost Per Acquisition.
At the end of the Runway period, they’ll analyse your data to establish what profitable scaling looks like and arm you with knowledge, confidence and a clear plan for the next phase of your growth.
If you’re ready to elevate your e-commerce game, Neon is the navigator you need on your flight deck.
Head to www.runwaytoresults.com to get the journey started and prepare your business for take-off!
https://neondigitalclicks.co.uk/
https://www.instagram.com/neondigitalclicks/
-
In this conversation, I chat with Elle Williamson, a Shopify and Klaviyo expert, about how to keep sales coming in over the summer.
We discuss the myth that summer is a downtime for sales and emphasize the importance of not stopping marketing efforts during this time.
Elle advises planning ahead, updating the website, and utilizing email marketing to stay visible and engage customers.
We also discuss the use of apps like JudgeMe, ReferralCandy, and Gorgias to streamline processes and improve customer service. Elle shares her expertise and offers valuable tips for Shopify e-commerce owners.
- Plan ahead and schedule content, even if you're taking some time off. Prepare emails and website updates in advance.
- Maintain email frequency to stay visible. Continue sending 1 email per week.
- Make emails short, sweet, and shoppable. Showcase products and make it easy to click through.
- Check your automated flows are seasonal and working properly.
- Use apps like Judge.me for reviews and Referral Candy for customer referrals.
- Consider outsourcing customer service to a VA to handle inquiries while you're away.
Most importantly, don't go silent over summer! With some planning, you can keep revenue coming in and set yourself up for a successful Q4.
Guest Elle Williamson
https://www.theecommerceassistant.com/
https://www.instagram.com/theecommerceassistant/
- Judge.me: https://apps.shopify.com/judgeme
- Referral Candy: https://apps.shopify.com/referralcandy
- Gorgias: https://apps.shopify.com/gorgias
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.
Neon is offering listeners a FREE scaling audit worth £3000!
So whether your sales have plateaued or you
’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding.
Head to scaleandglow.com to discover just how much revenue you could scale your store to this year.
https://scaleandglow.com/
https://neondigitalclicks.co.uk/
https://www.instagram.com/neondigitalclicks/
-
Steph Douglas is the founder of personalised gifting company Don't Buy Her Flowers. Established in 2014 initially to cater to new mums the brand grew beyond it's initial idea and now creates thoughtful gifting for all occasions.
Steph chats about her journey as a business owner from first hires to investment with everything else in between,
We chat about
The growth of the brand
The Importance of Multiple Revenue Streams
Marketing Challenges in a Noisy Space
Building a Strong and Supportive Team
Balancing the Needs of the Team and the Business
Balancing Work and Family
Staying Focused and Motivated
Stephs advice for those starting a business Starting a Business
Steph Douglas
https://www.dontbuyherflowers.com/
https://www.instagram.com/steph_dontbuyherflowers/
https://www.instagram.com/dontbuyherflowers/
Host
Nicole Higgins
Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
💡Listen to the start scale succeed podcast here for more tips to help you start and scale your product business
https://podcasts.apple.com/gb/podcast/start-scale-succeed/id1577771045
🔥 DON'T FORGET to follow me on instagram from lots more tips https://www.instagram.com/thebuyerandretailcoach/
❤️ Enjoyed this video? Subscribe to our you tube channel and hit the notification bell to never miss a new video — and let us know what how-tos you’d like to see next in the comments! https://www.youtube.com/watch?v=gGmiMajoKec
Sign up to the newsletter and get support straight to your inbox https://thebuyerandretailcoach.com/newsletter-sign-up/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.
Neon is offering listeners a FREE scaling audit worth £3000!
So whether your sales have plateaued or you
’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding.
Head to scaleandglow.com to discover just how much revenue you could scale your store to this year.
https://scaleandglow.com/
https://neondigitalclicks.co.uk/
https://www.instagram.com/neondigitalclicks/
-
When you are approaching suppliers for your product business what do they want from you.
What are the red flags when deciding which suppliers to work with for your fashion brand or product start up.
We answer these and much more in Ep 153 of start scale succeed I chat with Sheredene Rose Ex head of design for Monsoon and co-founder of Kappas India a supply and manufacturing company for fashion garments
Tips for Working with Suppliers:
- Key questions to ask regarding product fit, social compliance, and ethical practices.sampling and MOQ
- Importance of early assessment of communication and payment terms.
Product Sampling Costs
- Insight into factory sampling costs being typically two to three times the bulk cost price or FOB price.
Informed Design Choices:
- Importance of hit rates in sampling and order placements.
- Caution against offering too many options and mismatched quantities without market demand research.
*Market Intelligence & Supplier Relations:
- Necessity for clarity, understanding of pricing, and strong relationships.
- Warning against unrealistic expectations and frequent design changes.
Guest Sheredene Rose
Sheredene shares her transition from a corporate design background to founding her own brands and a supply business in Delhi. Post-COVID, she and her partner Gagan pivoted from traditional retail to supporting online businesses, emphasizing the need for a clear product vision and well-thought presentation for success.
https://www.iislaandbird.com/shop/
www.kapaasindia.com
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.
Neon is offering listeners a FREE scaling audit worth £3000!
So whether your sales have plateaued or you’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding.
Head to scaleandglow.com to discover just how much revenue you could scale your store to this year.
https://scaleandglow.com/
https://neondigitalclicks.co.uk/
https://www.instagram.com/neondigitalclicks/
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I get it, as a product business owner Linked In may be the last plate you want to spin so it’s potentially not really on your to do list, but this weeks episode of Start scale succeed I chat with Laurie Macpherson on how you can unlock it’s potential and reach your ideal clients and market weather that's a retailer, a journalist or your DTC customer.
Here are some of the topics we cover
Power of Human Stories:
Understand the importance of sharing personal stories and making human connections.
-Optimizing LinkedIn Profile
Get tips on creating an engaging LinkedIn profile to attract the right connections.
Creating Authentic Content
Find out the best practices for posting on LinkedIn and how to mix personal and business updates effectively.
Avoiding Common Mistakes
Discover the pitfalls to avoid in your LinkedIn strategy and how to personalize your approach.
Building Meaningful Relationships
Learn strategies to build relationships with journalists and other key players without cold DMs.
Guest
Laurie Macpherson
https://go.lauriemacpherson.com/SignupforLinkedInguidanceandprompts
https://www.lauriemacpherson.com/
https://www.instagram.com/_laurie_macpherson/
www.linkedin.com/in/lauriemac
Host Nicole Higgins
Nicole has worked as a buyer and head of buying for over 18 years for retailers such as Primark, M&S and Debenhams and now uses her expertise and knowledge to help entrepreneurs start and scale their product businesses and continues to work on projects with corporates to increase bottom line sales and profits.
She established her own business The Buyer And Retail Coach™ to help give entrepreneurs the confidence and knowledge to bring products to market. Her expertise covers many areas from product development to sourcing and strategy across multi-product categories
The Buyer and retail coach
Nicole Higgins Links
https://www.instagram.com/thebuyerandretailcoach/
https://www.linkedin.com/in/nicolehigginsuk/
https://thebuyerandretailcoach.com/
https://thebuyerandretailcoach.com/newsletter-sign-up/
https://thebuyerandretailcoach.com/free-discovery-call/
https://thebuyerandretailcoach.com/blog/
Watch the full episode on You tube
https://www.youtube.com/@thebuyerandretailcoach/podcasts
Sponsor
Neon Digital Clicks
Are you ready to scale your ecommerce store? Want to do it without having to wear yet another hat and become a digital marketing expert? This episode is brought to you by Neon Digital Clicks, THE paid-traffic partner for family and women’s e-commerce brands wanting to scale their stores from five figure to six figure months using Meta, Google and Klaviyo marketing services.
Neon is offering listeners a FREE scaling audit worth £3000!
So whether your sales have plateaued or you
’re looking for growth, this is a great opportunity to lift the lid on your biz and identify where the opportunities are hiding.
Head to scaleandglow.com to discover just how much revenue you could scale your store to this year.
https://scaleandglow.com/
https://neondigitalclicks.co.uk/
https://www.instagram.com/neondigitalclicks/
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