Episodes
-
Introduction
In this episode we are exploring the tangible outcomes and benefits of creating an empathetic work culture with Erika Sinner.
Erika Sinner isn’t just the CEO of Directorie; she's a catalyst for change in the realm of empathy at work. Her background, rooted in humble beginnings and marked by hard work, instilled in her the grit and tenacity that propelled her to entrepreneurial success.
She founded Directorie, a company dedicated to supporting small-to-medium-size life science organisations in delivering essential medications to patients who need them most.
In this episode, she shares some of her most powerful lessons.
Episode Highlights
The True Impact of Unemphatic Leadership. Listen to Erika and Ben give you a masterclass in how not to handle redundancies and challenging conversations through their own shocking, real-life stories.Leadership Tips for Building a High-Performing, Empathetic Culture. Learn how to get a promotion by taking a counterintuitive approach. Andy shares his experience of gaining a promotion by focusing solely on getting others promoted.Does What Gets Measured Really Get Done? It’s a classic business cliche, but is it true? Listen to Ben and Erika talk about an extra magic ingredient to add to the mix. But, if you are going to try it, be ready to be ridiculed!The Important Distinction Between Empathy and Compassion. Which leaders have the most loyal followers, the empathetic ones or the compassionate ones? Erika and Ben have the answer for you.Compassionate Policies and Being Taken Advantage Of. What do compassionate policies look like in practice and what to do about the small minority of people who may take advantage of them.Chapter Makers
(03:03) Erika’s most memorable leadership lesson
(07:28) The importance of empathy in leadership
(10:46) The impact of unempathetic leadership
(12:34) How not to handle redundancies
(19:08) Leadership tips for building an empathetic culture
(22:12) Engaging those resistant to change
(25:24) Is it enough to lead by example?
(27:36) Does what gets measured get done?
(29:19) Does empathy help you hit the numbers?
(30:13) The important difference between empathy and compassion
(36:54) Ben’s uncomfortable realisation about compassionate policies and pet bereavement
(41:43) Creating policies for the positive majority instead of the negative minority
(44:35) The best mistake Erika ever made
Book Ben to Speak at Your Next Event
If you want your leaders to deliver incredible results and for your people to look forward to coming to work on Monday morning, book me to speak at your next event on ‘Why Connection Is the True Currency of Leadership’.
Find out more here.
Further Resources If You Loved This Episode
Check out episode 52 with Debbie Cohen & Kate Roeske-Zummer on “Why Humanity Works Better”. Debbie and Kate are on a mission to help leaders chart a new path forward, one that brings humanity to the workplace through awareness, choice, and courage. Listen here.
A small request from Ben:
Please go and hit the ‘Follow’ button on your podcast player right so that we can grow the show and bring you more great interviews with leaders and global thought leaders.
More About Erika Sinner:
Erika's unique...
-
This episode of "The Leaders Kitbag" is the last in a four-part series where Ben Morton helps you master the important topic of feedback.
Leaders and managers need to master this skill because 96% of workers agree that effective feedback is beneficial.
In this episode, you will learn: What Psychology says is the best time to give feedback. Three important questions to ask yourselves before sharing some feedback, that will prevent a ‘feedback disaster’. One question to ask the individual before sharing some feedback that will set you both up for success.
Join Ben's CommunityIf you found this episode valuable, join Ben's community here for regular leadership tips, tactics, and insights that are delivered straight to your inbox.
Previous Episodes on FeedbackBe Their Cheerleader and Coach
The Feedback Sandwich – Good or Bad?
Biting The Feedback Bullet
-
Missing episodes?
-
Introduction:
Welcome back to "The Ben Morton Leadership Podcast"! Join me as we explore the topic of leadership transitions with Andy Lightfoot, CEO at Space NK.
Andy brings a wealth of retail expertise, offering unique insights into navigating team dynamics during periods of growth and transformation.
Here's what you will learn from this episode:
Tips on getting your first CEO role.How to get your next promotion and build a great reputation.Strategies for making tough decisions.How to be lucky.Why you should not do the things you want to do.Plus lots more.
Work With Ben:
If this episode has convinced you that working with a coach or mentor is an investment you’re interested in making, find out more about how we can work together here, and then book a free Discovery Call with me via this link .
Further Resources If You Loved This Episode:
Check out the third-most listened-to episode (episode #57) of The Ben Morton Leadership podcast, in which General David Petraeus, former Director of the CIA and US Army General, discusses the misnomer of having a defined leadership style. Listen here. Listen to episode 156 featuring Michael Watkins, author of “The First 90 Days”, here. Buy the book, ‘The Four Disciplines of Execution’ here. As an Amazon Associate, I earn a small fee on qualifying purchases.More About Andy Lightfoot:
Andy Lightfoot is a modern CEO with extensive retail experience across traditional and digital platforms.
His leadership journey spans global organisations and private equity SMEs, providing him with a comprehensive understanding of business management complexities.
Andy's analytical and creative approaches have guided companies through successes and setbacks, shaping his distinctive perspective on effective leadership strategies.
Thank you for tuning in to another episode of "The Ben Morton Leadership Podcast." Please hit the subscribe button on your podcast player for more empowering conversations with industry leaders and experts.
-
This episode of "The Leaders Kitbag" is the 3rd in a four-part series where Ben Morton helps you master the important topic of feedback.
And it is an area where many leaders and managers can improve.
One study conducted by Gallup found that just 26% of employees believe the feedback they receive actually helps them to improve their performance.
In this episode, you will learn:
How to increase your skill and confidence in providing feedback. Where to start to achieve some quick wins. The rewards you can expect to reap.
Join Ben's CommunityIf you found this episode valuable, join Ben's community here for regular leadership tips, tactics, and insights that are delivered straight to your inbox.
Previous Episodes on FeedbackBe Their Cheerleader and Coach
The Feedback Sandwich – Good or Bad?
-
Introduction
Welcome back to another empowering episode of The Ben Morton Leadership Podcast! In today's conversation, we delve into the dynamic world of strategy, transformational leadership, and leaving a lasting legacy with our, Alex Brueckmann.
Here’s some of what you’ll learn in this episodeHow to have a positive impact as a leader.What to do when people do not support the strategyHow to make strategic choices about what not to do.Whether culture really does ‘eat strategy for breakfast’. How the best mistake Alex ever made can help you be a better leaderPlus, lots more.
Chapter Markers (approx times)(07:00) Overcoming the fear of not having all the answers and appearing ‘weak’ as a leader.
(10:15) The human impact of good and bad strategy.
(15:00) Defining strategy and agreeing what important words mean within your team.
(18:00) Deciding what not to do and asking the opposite question (to the obvious one).
(23:30) Does ‘culture eat strategy for breakfast?’
(30:00) The risk of creating a culture and set of values that do not support the strategy.
(34:12) Deciding which ’waves to surf’
(38:30) Can you future-proof an organisation, and will Amazon ever go bankrupt?
(44:00) The best mistake Alex Brueckmann ever made.
Work With BenClick here to find out more about the transformational leadership development programmes Ben delivers and hire him to work with your team or organisation.
Want to hire Ben as your coach or mentor? Click here to learn more.
Further Resources If You Loved This EpisodeEpisode 166 with Andy Lightfoot, CEO of Space NK – released on 16th May 2024. Listen here.
Alex Brueckmann’s Book - The Strategy Legacy – Buy it here. As an Amazon Associate, I earn a small fee on qualifying purchases.
Visit Alex Brueckmann’s website here.
More About Alex BrueckmannAlex Brueckmann is an executive thought partner, strategy facilitator, speaker, and Wall Street Journal Bestselling author.
With his extensive expertise in strategy and leadership, Alex has made a profound impact on businesses around the world, from established corporations to burgeoning startups.
He is the author of "THE STRATEGY LEGACY" and "SECRETS OF NEXT LEVEL ENTREPRENEURS," two seminal works that offer invaluable insights into thriving in business while maintaining balance in life.
Alex's journey, marked by his dedication to continuous learning and development, is a testament to his commitment to empowering others to achieve their full potential.
-
In this episode of "The Leaders Kitbag," Ben Morton continues to explore the important topic of feedback.
Research suggests that 65% of people would like to receive more feedback at work, but probably not via a sandwich!
In this episode, you will learn:
Three reasons why the ‘Feedback Sandwich’ is a flawed approach. What the evidence says about the effectiveness of the ‘Feedback Sandwich’ in relation to improving performance. A shockingly obvious alternative approach.…and what to do instead.
Join Ben's CommunityIf you found this episode valuable, join Ben's community here for regular leadership tips, tactics, and insights that are delivered straight to your inbox.
Previous Episodes on FeedbackBe Their Cheerleader and Coach
-
Introduction
Welcome to another insightful episode of "The Ben Morton Leadership Podcast." Today, we explore the critical topic of sleep with Dr. Bijoy John and uncover strategies for achieving restful sleep and overcoming insomnia.
About Dr. JohnDr. Bijoy John, a board-certified sleep physician and founder of the Sleep Center of Greater Pittsburgh, shares his expertise in promoting optimal sleep health.
In this episode, you will learn: How you can overcome the factors contributing to poor sleep, such as stress and technology, shedding light on the epidemic of sleep deprivation. The consequences of sacrificing sleep, from cognitive impairment to increased health risks. Whether it’s worth using wearable tech to track and measure sleep. Seven proven strategies for better sleep The truth about tech before bed and the impact of ‘blue light’
Get A Great Night’s Sleep With Ben’s TimelineDownload my Optimal Sleep Timeline to help you get a great night’s sleep when you really need it.
Further Resources If You Loved This EpisodeExplore more insights and actionable ideas around sleep, exercise and nutrition with Professor Greg Wells in episode 47.
For more sleep tips and insights, check out Dr. Bijoy John's book, “Nobody’s Sleeping” (Amazon affiliate link).
Thank you for tuning in to another episode of "The Ben Morton Leadership Podcast." Please hit the subscribe button on your podcast player for more empowering conversations with industry leaders and experts.
-
In this episode of "The Leaders Kitbag," Ben Morton will provide you with the tools and insights to improve your team's performance through effective feedback.
In this episode, you will learn:
The two essential ingredients for effective feedback.Why saying ‘great job’ can have a negative impact on an individual’s performance……and what to do instead.
Join Ben's CommunityIf you found this episode valuable, join Ben's community here for regular leadership tips, tactics, and insights that are delivered straight to your inbox.
-
In these ‘Shorts’ episodes of my podcast, I’ll be selecting my favourite moments from previous episodes. This one comes from episode 139, where I speak with Philippa McNamara, a seasoned business leader renowned for her commercial acumen, marketing expertise, and brand leadership in both retail and wholesale sectors. In this clip, she reflects on her inquisitive nature and why she enjoys working with people so much.
LISTEN TO THE FULL EPISODE HERE.
-
Introduction
Delve into the world of extreme survivalism and Hollywood stunt performance with expert Ky Furneaux. Explore how her wilderness experiences shape decision-making, risk management, and leadership.
About KyKy Furneaux, a Hollywood stuntwoman and survival expert, shares insights from over two decades of experience. Despite adversity, she's featured in blockbusters like "The Avengers" and authored survival books like "Girls Own Survival Guide."
In this episode, you will learn:How to make effective decisions under pressure.The wilderness survival tips that work in the workplace.How to build and manage your reputation.The importance of planning and preparation.Lessons from the movie industry about leadership and emotional contagion
Training, Coaching and Speaking with Benwww.ben-morton.com
Further Resources If You Loved This EpisodeExplore more insights into personal branding in episode 162 with Jarrod Lopiccolo Dive deeper into personal branding strategies with episode 15 featuring Lesley Everett Buy Ky’s Book: amazon affiliate link https://amzn.to/3Tsiry8Thank you for tuning in to another episode of "The Ben Morton Leadership Podcast." Please hit the subscribe button on your podcast player for more empowering conversations.
-
In this episode of the Leader’s Kit Bag, Ben Morton shares the importance of increasing commitment within your team or organisation, and the significance of personal values.
In this episode, you will learn:
An engaging exercise from a recent leadership workshop The power of shared values in fostering connection and commitment How clarity around personal values drives commitment in the workplaceJoin Ben's Community
If you found this episode valuable, join Ben's community here for regular leadership tips, tactics, and insights that are delivered straight to your inbox.
-
In these ‘Shorts’ episodes of my podcast, I’ll be selecting my favourite moments from previous episodes. This one comes from episode 144, with Cheryl Giovannoni, CEO of the Girls’ Day School Trust (GDST). In this clip, she shares how a learning organisation provides unfiltered feedback to leaders.
LISTEN TO THE FULL EPISODE HERE.
-
Introduction
Welcome to "The Ben Morton Leadership Podcast"! In this episode, we sit down with Jarrod Lopiccolo, CEO and Founder of Noble Studios, a leading digital performance marketing agency. With over two decades of experience, Jarrod has led Noble Studios to international success, partnering with top brands like Adobe, Disney, Visa, and Google.
About Jarrod
Jarrod Lopiccolo, the visionary behind Noble Studios, shares his journey and expertise in digital marketing and business leadership. With a proven track record of growth and client satisfaction, Jarrod offers invaluable insights into delegation, personal branding, work-life balance, and company culture.
In this episode, you will learn:
Strategies for effective delegation and scaling businesses efficiently.The importance of personal branding in the digital age and how to manage your reputation effectively.Insights into finding the right work-life balance tailored to your needs and circumstances.The key elements behind Noble Studios' acclaimed company culture and how it fosters a positive work environment.Delegation Mastery Course
Sign up for Ben’s Online Delegation Course with discount code ‘pod30’ here.
Further Resources If You Loved This Episode
Explore more about delegation in episode 143, a solo episode by Ben Morton, offering practical tips and advice. Listen to Episode 143 here.
Thank you for tuning in to "The Ben Morton Leadership Podcast." Hit the follow button on your podcast player for more empowering conversations with industry leaders and experts.
-
In this episode of the Leader’s Kit Bag, Ben Morton shares a practical tool for building relationships to achieve your most important goals.
In this episode, you will learn:
The significance of building relationships to achieve important goals How to identify the five most influential people related to the project and develop a plan to strengthen those relationshipsThe importance of a two-way exchange and offering support to others
Your Next Keynote Speaker BookingLooking for an inspiring speaker for your next event or company conference?
Click here to learn more about Ben's keynote talks, and then contact his team via [email protected] to discuss fees and secure your date.
-
In these ‘Shorts’ episodes of my podcast, I’ll be selecting my favourite moments from previous episodes. This one comes from episode 143, a solo episode where I dive deep into the essential leadership skill of delegation. In this clip, find out what the fear of being a bad boss looks like in practice, and how to finally overcome it.
LISTEN TO THE FULL EPISODE HERE.
-
In these ‘Shorts’ episodes of my podcast, I’ll be selecting my favourite moments from previous episodes. This one comes from episode 141, where I speak with Matt Abrahams, a renowned communication expert, Stanford lecturer and author of "Think Faster, Talk Smarter". In this clip, he talks about why we need to pause and take more time before we respond to things.
LISTEN TO THE FULL EPISODE HERE.
-
In this episode of the Leader’s Kit Bag, Ben Morton discusses the importance of relationships and social connections in leadership and management, drawing from the Harvard University study of adult development.
In this episode, you will learn:
The link between close relationships and social connections as a stress regulator Prioritising relationships to improve clarity of thought, decision-making, creativity, and more Reducing the impact of chronic stress on health and wellbeing
Your Next Keynote Speaker BookingLooking for an inspiring speaker for your next event or company conference?
Click here to learn more about Ben's keynote talks, and then contact his team via [email protected] to discuss fees and secure your date.
-
In these ‘Shorts’ episodes of my podcast, I’ll be selecting my favourite moments from previous episodes. This one comes from episode 142, where I speak with Stephanie Sirr MBE, who has had a diverse career spanning from acting and stage management to her current role as Chief Executive of Nottingham Playhouse. In this clip, she talks about operating from a place of integrity.
LISTEN TO THE FULL EPISODE HERE.
-
In these ‘Shorts’ episodes of my podcast, I’ll be selecting my favourite moments from previous episodes. This one comes from episode 139, where I speak with Philippa McNamara, a seasoned business leader renowned for her commercial acumen, marketing expertise, and brand leadership in both retail and wholesale sectors. In this clip, she talks about avoiding the trap of impact and influence in leadership.
LISTEN TO THE FULL EPISODE HERE.
-
In this episode of the Leader’s Kit Bag, Ben Morton delves into building relational bridges in leadership, and practical tips for leaders to encourage connection with their teams.
In this episode, you will learn:
Research findings on the importance of connection in leadership Shifting focus from individual contribution to delivering through others How strong relationships enable leaders to make requests of their team
Your Next Keynote Speaker BookingLooking for an inspiring speaker for your next event or company conference?
Click here to learn more about Ben's keynote talks, and then contact his team via [email protected] to discuss fees and secure your date.
- Show more
