Episodes
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How do you retain your top talent? Cathleen is exploring the world of talent attraction and retention with Gerry Gadoury. Join them to learn about the nuances of becoming a "destination employer" and cohesive approaches to hiring and retaining top talent. Gerry shares his incredible journey from a Marine Corps leader to a successful entrepreneur, and how he's overcome significant setbacks and a life-altering injury. Whether you're an employer looking to reduce turnover or a listener seeking leadership advice, this episode is packed with valuable lessons that apply across industries. Tune in and learn how to create a workplace where employees feel valued, heard, and motivated to grow.
Episode Timeline:
06:34 Admire your youthful curiosity and bold experimentation.
12:37 Marine Corps leadership benefits small business operations.
20:40 Reflect, adapt, and improve through after action reports.
26:49 Lack of executive interaction diminishes role appeal.
33:35 Entrepreneurial drive stemming from trauma.
45:44 Unexpected recruiter journey.
52:25 Employee retention depends on alignment, growth, and fulfilment.
01:07:28 Interview should be a mutually beneficial conversation.
01:11:57 Finding suitable candidates requires a thorough, diverse search.
01:22:09 Salary discussions can cause recruiting challenges.
Key Takeaways:
Gerry emphasises the significance of companies evolving into "destination employers" to attract and retain top talent. This involves understanding and aligning employees' aspirations with organisational goals, fostering a genuine employer brand, and maintaining an inclusive company culture.
Gerry's personal story, which includes overcoming a debilitating neck injury that led to a drastic change in his career and lifestyle, highlights the virtues of resilience and adaptability. His journey shows the importance of persevering through adversity and continuously evolving both personally and professionally.
From his Marine Corps experience, Gerry emphasises the importance of decisive action in high-pressure situations and the value of small-unit leadership. He stresses that enabling employees to feel heard and valued by engaging in authentic conversations can significantly bolster organisational effectiveness and employee satisfaction.
ABOUT Gerry Gadoury:
Gerry is a twenty-five year veteran of the Tech Professional Services industry. In that time he has been a recruiter, sales person, manager, consultant, trainer, executive, speaker, business owner, and best-selling author. Through all of it his primary focus has been on building successful teams.
Whether Technical, Sales, or Recruitment, Gerry has recruited, trained, and led diverse teams to successful outcomes. Utilizing that experience Gerry created the Destination Employer Methodology to empower Startup, Scaleup, and early stage companies to consistently Attract, Recruit, and Retain the top-talent they need to fulfill their critical missions.
Connect with Gerry:
Website: www.redbeardsol.com
Email: [email protected]
Social Media Links:
LinkedIn: https://www.linkedin.com/in/gerrygadoury/
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/cathleen-merkel/
Instagram: https://www.instagram.com/legendary_leaders_cathleenos/
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Are you ready to revolutionise your approach to leadership and talent retention? Join host Cathleen O'Sullivan as she delves into transformative leadership strategies with Claire Chandler, president and founder of Talent Boost also known as the ‘leadership therapist’. In this enlightening episode, Claire shares invaluable insights on aligning people strategies with business goals, creating sustainable growth, and fostering genuine employee engagement.
Get ready to uncover key takeaways from Claire's latest book, "Growth on Purpose," learn about the critical role of HR in today's business landscape. We also explore the nuances of personal and professional development to ensure that your talent is retained even as your business grows
Here are the Highlights:
09:25 HR should empower growth, not just enforce compliance.
14:17 HR should separate compliance from talent management.
23:11 External advisors gain credibility over internal voices.
35:49 Entrepreneurs face boundless possibilities, unlike employees.
39:50 We are all human, vulnerable, and flawed.
46:56 Writing the book improved Claire’s business methodology.
51:22 Avoid comparison; embrace authenticity and entrepreneurial generosity.
55:59 Embrace inner child for pure creative joy.
01:10:54 Word-of-mouth referrals attract the best talent.
01:15:03 Organisations evolving roles to match employees' talents.
01:30:38 Leaders: Connect human-first to strengthen team performance.
Key Takeaways:
Claire Chandler emphasises the need for HR to transition from compliance-focused roles to strategic partners in organisations.
Building genuine trust requires leaders to be self-aware, engage authentically with employees, and foster psychological safety.
Cathleen and Claire explore the therapeutic benefits of writing as a form of personal and professional development.
ABOUT Claire Chandler
President and founder of Talent Boost, Claire Chandler deeply believes that leaders shape cultures, and stronger cultures drive greater success. She specialises in helping businesses expand without losing their best talent. Leveraging 30 years of experience in people leadership, human resources, and business ownership, Claire advises purpose-driven executive leaders looking to achieve perpetual growth. Claire’s services include keynote and motivational speaking, cultural integration and strategic alignment, thought partnership, talent ecosystems, leadership retreat facilitation, performance acceleration, executive and cohort coaching, organisational assessment and design, team dynamics and alignment, and growth
readiness.
Claire holds a certificate in strategic HR leadership from Cornell’s School of Industrial and Labor Relations, a master’s degree from the New Jersey Institute of Technology, and a bachelor’s degree from Fairfield University. She has appeared as a guest on more than 150 podcasts, is the author of several books on leadership and business strategy, and is a contributing writer for Forbes. She received the 2023 Best of America Small Business Award as Best Entrepreneur—Business Consulting.
Connect with Claire:
Website: https://www.clairechandler.net/
Book: https://www.growthonpurpose.com/
Social Media Links:
LinkedIn: https://www.linkedin.com/in/clairechandlersphr/
Twitter: https://x.com/TalentBoost
Facebook: https://www.facebook.com/talentboostllc
Connect:
Find | Cathleen O’Sullivan
Business: www.cathleenmerkel.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/cathleen-merkel/
Instagram: https://www.instagram.com/legendary_leaders_cathleenos/
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Missing episodes?
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How do you handle setbacks and challenges? Do you struggle, or do you stay afloat? Cathleen sits down with Russell Harvey, known widely as the resilience coach. With a career spanning over two decades in learning and development, Russell brings a wealth of experience and personal anecdotes that illustrate the profound impact of balancing humanity, data, and processes within organisations. Tune in to explore the essential components of resilience, strategies to adapt in a VUCA (Volatile, Uncertain, Complex, Ambiguous) world, and the importance of building a robust support network. Get ready to embrace change and discover the keys to thriving through adversity with actionable advice and heartfelt stories that will inspire you to become a legendary leader.
Episode Timeline:
01:07 Handling setbacks and understanding resilience as a tool.
09:13 Leadership involves resolving dilemmas ethically, creatively and adaptably.
11:50 Resilience is springing forward with learning, not bouncing back.
27:33 Adaptability is openness to change, not action.
39:35 Repeated experiences taught self-care and practical tasks.
48:16 Personal challenges taught resilience.
56:51 Leaders need training on managing emotions during change.
01:03:38 Team gathers situational awareness through conversations.
Key Takeaways:
Russell emphasises fostering a supportive community and maintaining continual communication are crucial for organisational resilience. Leaders must consider emotional intelligence and open dialogue to manage their teams and create a resilient culture effectively.
According to Russell, resilience encompasses multiple components: attitude, purpose, confidence, adaptability, support network, meaning, and energy. Resilience involves a combination of being open to change, maintaining a positive attitude, and leveraging one’s support network for energy and strength.
Both Cathleen and Russell discuss the importance of adaptability and agility, especially in the face of Volatility, Uncertainty, Complexity, and Ambiguity (VUCA). Leaders need to be proactive in their decision-making, maintaining situational awareness and clarity amidst change.
ABOUT Russell Harvey:
Russell Harvey, "The Resilience Coach", is a dynamic and engaging Leadership Coach and Facilitator, Public Speaker, Managing Director, NED, Podcaster, and Radio Host. With over 20 years of experience in Learning, Leadership, and Organizational Development, Russell has specialised in Resilience and VUCA for the past 18 years. Russell's areas of specialisation include Resilience in our modern world of uncertainty
and ambiguity, executive coaching and leadership development, talent management and career coaching, facilitation, change leadership, and creativity. He has worked with a wide range of clients, including NHS, BT, The Co-operative Group and Bank, WM Morrisons, Great Ormond Street Hospital, and many more.
Connect with Russell:
Website: https://www.theresiliencecoach.co.uk/
Social Media Links:
Facebook:https://www.facebook.com/theresiliencecoach/
LinkedIn: http://www.linkedin.com/in/russelltheresiliencecoach
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/cathleen-merkel/
Instagram: https://www.instagram.com/legendary_leaders_cathleenos/
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In a world where chaos often reigns, the power of maintaining a ready position can make the difference between success and failure. Cathleen O'Sullivan sits down to talk strategic planning and leadership with special guest Justin Bookey, author, marketing strategist, Emmy-nominated content creator, and global table ping pong player. Whether you're navigating high-stakes business decisions or seeking personal growth through unique experiences, this episode embraces continual learning - turning failures into stepping stones, and achieving excellence by focusing on the present task.
Episode Timeline:
02:25 Balancing career and passion enriches leadership perspective.
11:28 Ping pong universally fosters connection and memories.
23:36 Meet people where they are and learn deeply.
31:46 Ping pong and career philosophy overlap remarkably.
38:11 Focus on identity, impact, and having fun.
43:31 Understanding rhythm to manage conversation effectively.
51:20 Master fundamentals to execute advanced skills efficiently.
01:02:29 Focus on the present task with excellence.
01:13:59 Justin's book helps overcome self-doubt.
Key Takeaways:
Justin and Cathleen discuss the importance of maintaining a "ready position" in chaotic situations. This involves being constantly prepared to adapt to changing conditions and optimising responses based on probable events.
Failure is an integral part of growth and competitive endeavours. Both Cathleen and Justin discuss how readiness and striving for excellence are more important than the mere pursuit of success.
Both Cathleen and Justin highlight the significant impact of family values and support on individual growth and leadership styles. Justin's diverse upbringing in a supportive, open-minded family with exposure to various cultures and unique experiences shaped his empathetic and balanced leadership approach.
ABOUT Justin:
Justin Bookey is a former lawyer, an award-winning marketing strategist, and a global ping-pong player. He’s had the good fortune of learning from some of the best and brightest in several arenas while working with leaders at Disney, Sony, Honda, Qualcomm, XPRIZE, and more. After practising communications law for several years in Washington, DC, he transitioned to web content development. He’s earned Emmy nominations for feature documentaries he produced, and Telly, Viddy, and ADDY awards for digital marketing campaigns he spearheaded. He is the author of Ping Pong Leadership, a powerful guide to success at any table For leaders, entrepreneurs, and competitors of all kinds.
Connect with Justin:
Website::https://www.pingpongleadership.com/contact
Buy the Book Ping Pong Leadership: https://amzn.eu/d/2pHAc47
Social Media Links:
Instagram: https://www.instagram.com/thebookey/
Facebook:https://www.facebook.com/PingPongLeadership
LinkedIn:https://www.linkedin.com/in/thebookey
X: https://x.com/thebookey
TikTok: https://www.tiktok.com/@thebookey
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/cathleen-merkel/
Instagram: https://www.instagram.com/legendary_leaders_cathleenos/
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Are you ready to explore the transformative world of Diversity, Equity, and Inclusion? Join Cathleen as she sits down Sara Taylor the President and Founder of deepSEE Consulting. With over 35 years of expertise, Sara has become a nationally recognised thought leader in cultural competence and DEI. Together they explore the intricate layers of biases, the importance of cultural competence, and practical ways for leaders to create more inclusive environments. Sara shares her personal journey and how this has shaped her passion for DEI. They tackle current topics like the social polarisation in Europe and the US. Tune in for a conversation filled with profound reflections, so that we can all become better leaders.
Episode Timeline:
01:19 Sara Taylor: Cultural competence leader; diversity expert; author.
07:31 Inclusion and equity integrated.
19:54 Judgments and filters affect understanding and communication.
29:10 Diverse teams excel through inclusion, engagement, and performance.
32:22 How do you merge cultures if you are not culturally competent?
54:30 Are diversity, equity, and inclusion initiatives effective?
01:03:40 Leaders using fear cause global polarisation to increase.
01:16:38 deepSEEConsulting: promoting global workplace equity.
Key Takeaways:
Sara highlights the importance of recognising and addressing hidden biases that influence communication and decision-making in leadership. Leaders need to develop cultural competence to foster inclusive environments where all voices are valued and heard.
Through her work with deepSEE Consulting, Sara emphasises the need for developing inclusive cultures that support diverse hires, warning against the pitfalls of forced diversity without proper cultural integration.
By transitioning from automatic, filter-driven responses to conscious and thoughtful decision-making, leaders can create high-performing, diverse teams that excel by effectively checking and challenging their unconscious biases.
ABOUT Sara:
Sara Taylor, President and Founder of deepSEE Consulting, has 35 years of extensive experience, nationally recognized as in the practice of Diversity, Equity and Inclusion serving local, national and global clients. While her areas of specialty are in both Diversity and Leadership Development, Sara has become a thought leader particularly in the field of Cultural Competence. Her bestselling book, Filter Shift: How Effective People SEE the World, is used by numerous individuals and organisations to increase success and create greater effectiveness. Sara holds a Master's degree in Diversity and Organisational Development and, prior to founding deepSEE, held positions such as Chief Diversity Officer and Leadership and Diversity Specialist.
Connect with Sara:
Website: https://www.deepseeconsulting.com/
Thinking at the Speed of Bias book link: https://bit.ly/3x9bWbY
Social Media Links:
LinkedIn: https://www.linkedin.com/in/sarajanetaylor/
deepSEE's Linkedin: https://www.linkedin.com/company/deepsee-consulting/
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/cathleen-merkel/
Instagram: https://www.instagram.com/legendary_leaders_cathleenos/
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Dive into a riveting exploration of diversity, innovation, and authentic leadership in this episode of Legendary Leaders. Join host Cathleen as she sits down with Angeley Mullins, the dynamic Chief Commercial Officer at Resourcify, to unravel the impact of digitalisation on critical thinking, and the transformative power of authenticity in leadership.
From balancing technology with human interaction to the importance of diverse perspectives in board meetings, Angeley shares invaluable insights into fostering inclusive environments and driving meaningful change. Tune in to gain a deeper understanding of how to lead with impact, influence, and unwavering authenticity.
Episode Timeline:
06:55 70% of the waste in Europe is actually done by companies.
09:18 Recycling approaches differ between Germany and the UK.
10:56 Companies seek digitisation for compliance with regulations.
18:47 New laws attract tech talent to Germany.
24:58 American risk-taking fosters innovation; Europe values stability.
29:49 Fast fashion's waste concerns drive the consumerist movement.
38:03 Critical thinking is getting lost.
51:31 Authenticity, not success, leads to true happiness.
57:03 Culture of fear stifles collaboration, hampers progress.
59:49 Big companies withstand hits; Twitter rebranding was terrible.
01:05:30 Inclusivity ensures dynamic, representative, and cohesive environments.
01:16:43 Mentors and mentees grow through mutual learning.
Key Takeaways:
Angeley Mullins shares the importance of integrating diverse perspectives and maintaining critical thinking, particularly in the context of debates like veganism, sustainability, and digitalisation.
Cathy and Angeley discuss the necessity for authentic leadership, sharing that genuine happiness and effective leadership come from being true to oneself, coupled with the humility to admit shortcomings and seek help.
The episode explores differences in cultural approaches to innovation and risk-taking between Europe and the U.S., highlighting how these impact company practices, employee retention, and regulatory environments.
ABOUT Angeley Mullins
Angeley Mullins is a seasoned Commercial Executive (CCO/CRO) & Operations Executive (COO) with leadership roles across the US, EMEA, UK, & APAC including: Amazon, Intuit, GoDaddy, and her most recent role as Chief Commercial Officer (CCO) at Resourcify, a digital platform that helps companies reduce their waste, increase their recycling, and promote a circular economy. Her experience focuses on commercial & operations growth: revenue, marketing, brand, sales, product, and international ex-
pansion in both technology scale-ups and larger corporations. In2023, Crunchbase recognised her, along with other prominent technology leaders, as one of the most influential women in sales. Furthermore, she also holds advisory roles with various technology and media companies. She has a special interest for advancing the conversation around women in leadership and diversity at the executive level.
Connect with Angeley:
Website: https://www.resourcify.com/en/
Social Media Links:
LinkedIn: https://www.linkedin.com/in/angeleymullins
X/Twitter: https://twitter.com/AngeleyMullins
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/cathleen-merkel/
Instagram: https://www.instagram.com/legendary_leaders_cathleenos/
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Prepare to unlock the secrets of the subconscious as we explore the realms of self-hypnosis and manifestation with the insightful David C. Olcott. In this captivating episode, Cathleen interviews David, the founder of Samurai Success and author of "Swords of Illumination" where he reveals how being in love can elevate one's potential and how rewriting your inner programming can align the conscious with the subconscious. Listen, as they explore the transformative power of resonance, the struggle of trusting oneself, and the journey towards authentic, purpose-driven leadership.
Episode Timeline:
07:40 I had all this wealth. I had these riches…but I wasn't happy
12:38 Reprogram yourself by understanding your early programming.
21:07 Needed a push, the universe intervened, it was a big breakthrough.
26:30 Conscious role distinctions in various life situations.
33:33 Contrast and polarity essential for self-awareness.
41:57 Forgetting leads to experiencing ourselves in new ways.
44:56 Creative process: inspiration from source.
01:02:14 Transition from divinity to physical, finding balance.
01:13:12 Overcoming money programming by understanding its origin.
Key Takeaways:
David emphasises that manifestation is heavily influenced by subconscious programming, with only 5% coming from conscious thought. His self-hypnosis method, "I'm Studio," aims to connect the soul and ego to rewrite this programming, aligning the conscious and subconscious mind to manifest desires more effectively.
Cathleen and David discuss the concept of balance and centeredness, agreeing that true balance in all areas of life is likely to be unachievable. Instead, David introduces a framework of ten different categories to guide individuals toward a more centred existence, focusing on a balance between divinity and physical realm beliefs.
The importance of intentional identity creation and self-leadership is emphasised, alongside practical methods for changing subconscious programming, including hypnosis and NLP. Cathleen reflects on transitioning from seeking validation to embracing her role as a coach, resulting in a more fulfilling and effortless work experience.
ABOUT David C. Olcott
David is the founder, president, and CEO of Samurai Success, Inc., an international executive, organizational, and personal coaching firm based in Denver, CO. With over 30 years of professional coaching experience, David has helped numerous clients achieve sustainable growth and productivity, even during challenging economic times.
A nationally recognized motivational speaker, David is known for his ability to simplify complex ideas and inspire audiences to reach seemingly unattainable goals. His background includes being a #1 national trainer for Anthony Robbins and serving in Florida state politics.
David holds a Bachelor of Science in finance from Florida International University, is master certified in Neuro-Linguistic Programming (NLP), and has a second-degree black belt in Aikido. He's also an accomplished motorcycle racer and the author of the book, "Swords of Illumination."
Married to Dr. Lorena Lavarne, David has one son, Josh. The family divides their time between Denver, CO, and Sarasota, FL.
Connect with Guest:
Website: https://samuraisuccess.com/
Social Media Links:
LinkedIn: https://www.linkedin.com/company/samurai-success
Facebook: https://www.facebook.com/profile.php?id=100094367529507
Instagram: https://www.instagram.com/Samurai_Success/
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/cathleen-merkel/
Instagram: https://www.instagram.com/legendary_leaders_cathleenos/
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Why cash really is king. Cathleen O'Sullivan brings you a powerful conversation with expert author and partner at Ernst and Young, Peter Kingma. Sharing his expertise on cash flow management, the importance of trust and communication within teams, and how metrics and debt management play critical roles in business resilience. Together they explore the transformative impact of the pandemic on work dynamics and the flexible models it has ushered in. Peter shares insights from his book "Cash is King," highlighting essential strategies for managing cash flow, empowering teams, and making sound financial decisions. Tune in to hear practical tips for avoiding cash shortages, and the power of storytelling in business.
Episode Timeline:
07:53 Revolutionised remote work flexibility.
15:05 Resilience in business leads to better outcomes.
20:44 Anecdotes from Cash is King: living paycheck to paycheck.
24:31 Understanding decision rights, metrics, and incentives for an organisation.
35:20 Debt management advice: control what you can.
43:11 CLO’s, cash leadership offices.
47:03 Client success stories: improving conversion rates and benefiting growth.
53:21 Cash is King: resonating with real-life stories.
Key Takeaways:
Both in-person and remote work have their unique benefits, and companies are adopting diverse approaches to balance these models.
Peter Kingma emphasises the importance of understanding and managing cash flow for the success of any organisation. His book "Cash is King" aims to demystify cash management, making it accessible to entrepreneurs and business leaders.
Building a successful team requires creating an environment of trust and psychological safety. Cathleen O'Sullivan and Peter Kingma highlight the importance of asking questions, sharing knowledge, and fostering open communication.
ABOUT Peter Kingma
Peter Kingma, author of CASH IS KING, is the Americas Working Capital Leader for EY Parthenon. Working across a variety of sectors including automotive, aerospace, defence, healthcare, retail, and consumer products, he advises business leaders on how to optimize the management of cash. His work has led to well over 25 billion dollars of value creation for his clients.
Kingma is a regular contributor to leading business publications and podcasts, often speaking at industry events about his areas of expertise. His clients bring him in to lead planning sessions, consult with management teams, and present to their boards of directors. Kingma who has a degree in economics from Purdue University, lives in Chicago and Columbia, Missouri. You can learn more at peterkingma.com.
Connect with Peter:
Linkedin: https://www.linkedin.com/in/peter-kingma
X (Twitter): https://twitter.com/peterwkingma
Connect:
Find | Cathleen O’Sullivan
Business: www.cathleenmerkel.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/cathleen-merkel/
Instagram: https://www.instagram.com/legendary_leaders_cathleenos/
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YOUR PODCASTS.
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Today, we bring you an inspiring conversation with the incredible Leigh Burgess. You'll learn all about Leigh's transformative journey through personal challenges, the power of mindset, and her bold transition from the corporate world to entrepreneurship. Discover how she navigated burnout, values time and space, and the importance of aligning your passion with purpose. Plus, you'll get a sneak peek into her upcoming book and the exclusive events she has planned. This episode is packed with insights on embracing change, valuing self-care, and making bold moves.
Episode Timeline:
06:20 Embraced bold change, started business, sought alignment.
22:27 Embracing change and learning effective sales strategies.
29:58 Coaching women leaders through strategy, mindset, and wellness.
32:09 Creating intimate, impactful events; is part of Bold Table's success.
38:12 Entrepreneurship demands intention, focus, and perpetual learning.
49:53 Monitoring signs of burnout and taking proactive steps.
54:00 Be present today, honour the current moment.
01:04:02 Striving to maintain alignment in purpose and health.
Key Takeaways:
Leigh Burgess emphasises the significance of understanding and honouring your unique pace and alignment with your passion and purpose. Both of us share our personal experiences with burnout and the critical importance of self-care in preventing and mitigating its impact. They highlight proactive steps such as working with coaches and focusing on well-being to maintain a balanced and fulfilling life. Leigh's preference for smaller, deeply connected events like her "bold tables" and retreats showcases how meaningful interactions in small groups can lead to significant impact and personal insight.ABOUT Leigh Burgess
Leigh Burgess is a thought leader, game-changer and powerhouse connector determined to ignite and support the bold journeys of others. After over twenty years in healthcare research, she founded Bold Industries Group, a platform for uniting,
inspiring and empowering women via her Bold events, The Bold Lounge podcast and through her dynamic speaking and consulting engagements. Through the intersection of mindset, strategy and wellness, Leigh’s forthcoming book, Be BOLD Today: Unleash Your Potential, Master Your Mindset, and Achieve Success is all about how to apply her Believe-Own-Learn-Design (B.O.L.D.) Framework to live your best life, hitting the shelves in November 2024.
Connect with Leigh:
Website: https://leighburgess.com/
Social Media Links:
LinkedIn: https://www.linkedin.com/in/leighburgess23/
YouTube: https://www.youtube.com/@boldindustriesgroup
Instagram: https://www.instagram.com/theleighburgess/
Upcoming book – Be BOLD today: https://www.simonandschuster.com/books/Be-BOLD-Today/Leigh-Burgess/9781685552435
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/in/cathleen-merkel/
Instagram: https://www.instagram.com/legendary_leaders_cathleenos/
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In this riveting conversation, our host, Cathleen sits down with the inspiring Jones Loflin. Jones masterfully draws parallels between the principles of gardening and leadership, emphasising creativity, space for thinking, and nurturing sustainable growth.
In this episode, you'll hear about the origins of Jones' book Juggling Elephants, born from a casual discussion on life’s circus-like chaos, and Cathleen’s reflections on fostering creativity amidst our busy lives. Together, they tackle the ever-present challenge of balancing work efficiency with your personal life, stressing the importance of intentional habits and mindfulness.
Tune in to discover how to embrace the "gardener mindset" for proactive leadership, learn effective strategies for saying no, and explore how intentionality and small steps can lead to significant personal and professional development.
Episode Timeline:
15:34 Authentic writing comes from lived experiences.
19:36 Helping people identify unmet needs and make necessary changes in their lives and workspaces.
23:31 Storytelling and communication encourages positive change and possibility.
31:05 Surround yourself with encouraging mentors who are a few steps ahead of you.
33:36 Office friendships can create unnecessary pressure.
42:04 An elephant is anything that limits you.
43:38 Leaders aim to improve in key areas.
59:02 Showing palms indicates trust and confidence.
01:10:08 Delegate meetings to empower team members, and gain time.
Key Takeaways:
Jones Loflin emphasises the importance of adopting a ‘gardener mindset’ for leaders, focusing on creativity, growth, and nurturing sustainable systems rather than merely fixing problems.
Both Jones and Cathleen discuss the challenge of finding time for creativity and personal development, highlighting the significance of starting small and being intentional in cultivating habits that support free time and balance.
The episode underscores the value of storytelling and fostering open communication to drive change, with Jones advocating for leaders to delegate decision-making and empower their teams for strategic growth.
ABOUT Jones Loflin
Jones Loflin has made it his life’s work to deliver powerful ideas and practical solutions to individuals around the world so they can achieve more of what is most important to them. His books are described as “illuminating” and his presentations as “unforgettable.” In his 29 years as a speaker and coach he has helped countless people regain confidence in their ability to achieve greater success in work and life.Connect with Jones:
Business: https://jonesloflin.com/
Linkedin - JonesLoflin.com | LinkedIn
Facebook: https://www.facebook.com/jonesloflin
Facebook
Juggling Elephants: https://www.facebook.com/jugglingelephants/
Youtube - Jones Loflin - YouTube
Instagram - Jones Loflin (@jonesloflin)
Twitter: https://twitter.com/jonesloflin
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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Cathleen is joined by Jim Bishop from Conjunction Leadership, who brings over 20 years of global leadership experience to the table. Together, they explore essential topics for modern leaders, from embracing authenticity and emotional dexterity to navigating complex workplaces and fostering meaningful connections. Jim shares actionable insights on empowering leaders to take responsibility for their destiny, using direct communication, and developing resilience and adaptability within their teams. Cathleen and Jim engage in a thought-provoking discussion about gender dynamics, the pressures of social identity, and the journey toward finding one's true voice in a corporate world.
Episode Timeline:
04:11 We aim to make the world of work not suck so much anymore.
08:05 Nervous system shapes identity through social interaction.
14:59 Initial chemistry call determines coaching relationship compatibility.
25:30 Found purpose and balance during sabbatical.
27:07 Pivoted to coaching, found success during COVID.
33:17 Unite teams through shared vision for cooperation.
38:23 Avoid discomfort to stay safe but you limit growth.
44:32 Encouraging growth mindset and self-actualisation in culture.
52:15 Finding identity, setting boundaries, and being present.
54:59 Nurturing entrepreneurial spirit while balancing family security.
01:00:05 Employees value social connections and purpose at work.
Key Takeaways:
Leaders need to make empowered choices and develop emotional dexterity to manage complex emotions and foster connection and empathy in the workplace.
Jim suggests using the "north star exercise" to align divisions and create a common vision, addressing conflicts and encouraging creative problem-solving for your teams
Jim and Cathleen discuss the intricacies of gender dynamics in leadership. They promote curiosity, openness, and empathetic communication to break down traditional gender expectations and enhance team cohesion.
ABOUT Jim Bishop
With over two decades of immersive experience in executive development, corporate leadership and human performance, Jim Bishop stands as a beacon of transformative leadership through his business, Conjunction Leadership. Jim's journey has taken him across the globe, coaching executives, diverse teams and orchestrating the modernisation of leadership systems for transforming business units. Having collaborated with industry giants like Eli Lilly, Roche, and Elanco, Jim recognised the pivotal role of a visionary leader willing to first work on themselves while revitalising their culture. This catalysed the birth of Conjunction Leadership in 2020, where Jim provides executive coaching and team development solutions. As a certified coach by the International Coaching Federation and a Certified Leadership Facilitator with Blanchard, Jim's methods are a blend of science and art. He empowers executives through executive coaching, corporate culture consulting, and team effectiveness programs, focusing on holistic development within volatile contexts. At Conjunction Leadership, transformation starts within. The exclusive DISRUPT, BRIDGE, and GROW process guides leaders on a journey of self-discovery, mindset shifts, and measurable growth.
Connect with Jim:
Website: https://conjunctionleadership.com/
Social Media Links:
Instagram: https://www.instagram.com/conjunctionleadership/
Facebook: https://www.facebook.com/conjunctionleadership
LinkedIn: https://www.linkedin.com/in/jamesdbishop/
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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Cathleen explores the world of business leadership with the incredible Josh Perlman. Josh brings over 20 years of experience in shaping resilient businesses with executive roles ranging from CEO to COO. He shares invaluable insights into proving oneself as a smart, hardworking leader, and the critical importance of psychological safety in the workplace, especially during tumultuous times like the COVID-19 crisis.
Josh opens up about his unique journey from starting work in high school to leading his own company, Geek Exec, which places C-suite executives in small and medium-sized businesses. You'll hear first-hand stories of challenges he faced, mistakes made, and lessons learned, all reinforcing the essence of being customer-centric and staying true to your business's core purpose.
Tune in to learn more about leading with impact, empowering teams, and navigating the pressures of growth and innovation.
Episode Timeline:
06:59 Maintaining balance key to sustained energy levels.
12:44 Diverse upbringing shapes outlook on life.
18:47 Small and medium businesses can't easily afford consultants.
28:03 Focus on unique value; prioritise client satisfaction.
32:19 Flexibility and adaptation are crucial for success.
40:55 Acknowledge mistakes, listen, and learn from others.
47:06 Importance of psychological safety in challenging communication.
49:30 Founders should empower and trust their team.
56:56 Regret about not confronting the boss for bad advice.
01:02:46 Adapt, learn, and finish what's necessary.
Key Takeaways:
The Importance of Psychological Safety: Josh Perlman emphasises the significance of creating a workplace environment where employees can express concerns and ideas without fear of job security.
Balancing Personal and Professional Life: Both Cathleen O’Sullivan and Josh Perlman discuss the necessity of taking breaks and finding time for oneself and one’s relationships.
Leading with Flexibility and Openness: Josh Perlman shares insights on the importance of being adaptable and open to various perspectives in leadership. He stresses the need for continuous learning, being open to change, and fostering an environment where new ideas are welcomed.
ABOUT Josh Perlman
Josh Perlman is a seasoned business executive with over 20 years of experience in shaping resilient businesses across various industries. He has held executive roles including CEO, COO, President, and Senior Vice President, with expertise in operations, sales, and product development management. Josh's career is marked by his dedication to bridging the talent gap for small businesses and startups, inspiring him to establish The Gig Exec. His mission is to make senior-level executive experience accessible to small, innovative companies, and family businesses, not just tech startups and large corporations. Currently, Josh is the Managing Director at The Gig Exec and the Founder & President of BËTR Productions, continuing his journey of empowering businesses with strategic leadership and innovative solutions.
Link to website: www.thegigexec.com
Connect with Josh:
Website: www.thegigexec.com
Social Media Links:
LinkedIn: https://www.linkedin.com/in/joshperlman31/
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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Cathleen interviews Beth Knight, a trailblazer in social impact and sustainability. She shares her profound journey from facing burnout while leading innovative projects at Amazon to her current mission as a sustainability advisor and board chair for Save the Children's corporate advisory board. Together, they delve into the essence of sustainable leadership emphasising integrity, well-being, and creating long-term value for people and the planet.
Tune in as Beth Knight and Cathleen O'Sullivan discuss leading with purpose in today's complex world.
Episode Timeline:
05:14 Transitioned from Amazon to sustainability advisory work.
08:26 Assisting a Ukrainian family member's journey to the UK.
10:58 Grateful for privilege, learning to say no.
14:58 Sustainable leadership is about a holistic, energising approach.
20:28 Balancing career and family leads to fulfilment.
21:52 Encouragement and listening are powerful for impact.
27:48 System broken, challenges in sustainability, and inequality.
30:14 Eco anxiety about unsustainable systems.
34:27 Respectful tourism breaks cultural and wealth barriers.
38:21 Colonial framing, and expanding protected cultures.
40:25 Act of kindness on the bus profoundly impacted someone.
45:57 Sustainability roles are complex, in-demand, and are evolving.
55:09 Encouraging ethical consumerism and companies' environmental accountability.
Key Takeaways:
Recognising and Addressing Burnout: Beth Knight shared her firsthand experience with burnout and her decision to leave Amazon, emphasising the importance of recognising early signs of exhaustion. She discussed how high demands, constant stakeholder engagement, and maintaining a leadership brand can lead to significant stress.
Sustainable Leadership and Personal Well-being: How to create long-term value without exhausting oneself or others. Beth defined sustainable leadership as one that focuses on integrity, value creation, and well-being from an environmental, social, and governance perspective.
Systemic Support and Ethical Practices: Both Cathleen and Beth stress the importance of systemic support in sustainable leadership, including family, organisational, and community environments. They underscore that personal well-being and professional success are intertwined with a supportive system that fosters growth and sustainability.
ABOUT BETH KNIGHT
Beth Knight is a leading figure in social impact and sustainability with over fifteen years' experience in purpose-led business transformation. Named 'Great British Businesswoman of the Year' in 2022, her expertise spans tech-for-good, sustainable development and impact investing. Beth is a frequent speaker, advisor and coach on mobilising the private sector around climate change, social justice and upskilling on sustainability. She is a Senior Associate and Head Tutor at the University of CambridgeInstitute of Sustainability Leadership ('CISL') and holds non-executive positions - ranging from Department for Culture Media & Sports ('DCMS') British Tourism Authority, to Chair of Save the Children’s corporate advisory board, to Tech Domain Expert for Carbon13’s venture builder. Beth's held roles at Amazon, EY and Accenture. She was also a trailblazer of the UK's Corporate Responsibility and Sustainability Apprenticeship standard.
Connect:
Website: www.sustainableleaders.ltd
Social Media Links:
LinkedIn: www.linkedin.com/in/beth-knight/
Twitter: twitter.com/bethzknight
Facebook: www.facebook.com/bethzknight/
Pinterest: www.pinterest.co.uk/bethzknight/
Instagram: www.instagram.com/bethzknight/ :
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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Today, we are sharing a deeply moving and insightful conversation with Cathleen and her guest Nick Shaw. In this episode, you're going to explore the power of meditation, the importance of mindfulness, and the delicate balance of authenticity and vulnerability in leadership. Nick shares his personal journey of finding purpose and healing after the devastating loss of his son, William. Through his story, you're invited to reflect on the small actions and meaningful conversations that can shape your path towards becoming a more intentional and present leader.
Nick shares his struggles and triumphs, his commitment to living intentionally, and the impactful work he's doing through initiatives like the Mirror Box Leadership Lab and the William’s Be Yourself Challenge. If you’ve ever felt overwhelmed by the constant busyness of life or questioned how to be a genuine and supportive leader, this episode offers valuable insights that can guide you on your journey.
So, grab your headphones, settle in, and get ready to be inspired by Nick Shaw's incredible story.
Episode Timeline:
06:50 Nick’s son disappears in deep powder snow.
10:30 Family of 4 becomes family of 3.
19:04 Nick’s wife collapsed and told him, "it’s not your fault."
26:30 Child overcomes struggles with therapist's help and gains acceptance.
30:54 Skiing allowed self-expression and personal accomplishment.
38:02 Distracted by technology and its impact.
40:12 Utilised meditation for self-awareness and reflection.
45:05 Being yourself at work challenges professional expectations.
50:17 Focus on what you can control as a leader.
59:02 Learning from tragedy, intentional living, sharing lessons.
Key Takeaways:
Mindfulness & Meditation; Learn how Nick uses these practices to still his mind and build self-awareness.
Authentic Leadership: Discover the power of showing vulnerability and being genuine in your leadership journey.
Intentional Living: Understand the importance of pausing, reflecting, and making deliberate choices to find meaningful work and a balanced life.
ABOUT Nick Shaw:
Nick Shaw is an accomplished executive coach and author, known for his profound insights into personal transformation and self-discovery. His upcoming book, My Teacher, My Son, is a poignant reflection on his journey through grief and finding meaning in the face of unimaginable loss.
Connect with Nick:
Website: meetnickshaw.com
Social Media Links:
LinkedIn: https://www.linkedin.com/in/nick-shaw-author/
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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Welcome to another inspiring episode of Legendary Leaders. In today's episode, Cathy interviews Tony Martignetti, a transformative leader who left a high-flying career in the biotech industry to rediscover his true passion as an artist and be a champion for authentic leadership. Host Cathleen O'Sullivan shares her insights on the power of genuine connection and growth in leadership. Together, they explore Tony's pivotal moment of self-realisation amid corporate burnout, his adventurous spirit—from scaling Kilimanjaro to planning his next challenge on the Camino de Santiago—and how these experiences fuel his mission to foster more meaningful interactions in and out of the workplace. Prepare to be moved by Tony's story of finding balance through emotional awareness and his innovative approach to leadership that prioritises deep, reflective conversations and creating environments where every individual feels valued. Join us as we uncover the profound impact of embracing one's true self and the courage it takes to lead by example.
Episode Timeline:
00:00 Leadership expert with 30 years of experience.
09:07 Understanding emotions, their logic, and reflection.
16:12 TED talk: Embrace your true self at work.
17:08 Encouraging leaders to embrace vulnerability and authenticity.
27:09 Struggling to find purpose, found inner strength.
31:15 Embracing change and new challenges shapes identity.
37:53 Presence and authenticity impact others profoundly.
40:05 If someone is an extrovert or introvert, you should adjust your communication style.
46:01 Consider speaking up before walking out.
52:23 Connecting with your story helps connect with others.
55:36 Deep impact of campfire storytelling on human connection.
01:02:29 Leadership requires open, engaging, and entertaining communication.
01:13:28 Expand vision, narrow focus to overcome stagnation.
Key Takeaways:
Embrace Your True Self: Tony’s journey underlines the importance of embracing your authentic self to find fulfilment in both personal and professional life. His transition from the boardroom to the art studio exemplifies the courage it takes to pursue what truly aligns with one's passion and purpose.
The Power of Vulnerability in Leadership. Vulnerability is not just a personal trait but a leadership strategy. Admitting vulnerabilities and engaging in genuine conversations can dramatically strengthen team resilience and cohesion.
Innovation Through Introspection. A leader’s ability to innovate correlates strongly with their capacity for introspection. Tony’s experiences, from mountaineering to glassblowing, illustrate how varied external challenges can foster profound internal reflection and lead to breakthroughs in personal and professional growth.
ABOUT Tony Martignetti
Tony Martignetti Tony Martignetti is a leadership advisor, best-selling author, podcast host, and speaker. He brings together over 30 years of business and leadership experience and extreme curiosity to elevate leaders and equip them with the tools to
navigate through change and unlock their true potential.Before becoming the founder and Chief Inspiration Officer of Inspired Purpose Partners, Tony was a finance and strategy executive with experience working with some of the world's leading life sciences companies. Along his journey, he also managed small businesses and ran a financial consulting company. Tony hosts The Virtual Campfire podcast and is the author of Climbing the Right Mountain:Navigating the Journey to An Inspired Life and Campfire Lessons for Leaders: How Uncovering Our Past Can Propel Us Forward. He has been featured in many publications, including Fast Company, Forbes, Life Science Leader,
CEOWORLD, and CEO Today.
Connect with Tony:
Website: https://www.ipurposepartners.com/
Social Media Links:
LinkedIn: https://www.linkedin.com/in/tonymartignett1/
Instagram URL: https://www.instagram.com/inspiredpurposecoach/
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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In today’s episode I interview the remarkable Stephanie Brown, a trailblazer in the creative marketing and tech industries, and the brains behind Creative Career Level Up. With roles that include a tenure at Nike and Apple, Stephanie brings a wealth of experience to the table.
We explore the power of self-reflection, the art of strategic planning, and the entrepreneurial mindset necessary to catapult your career to the next level. Stephanie shares her personal story of her own transitions in her career, both the highs and the lows. Culminating in her development of an innovative career coaching programme designed to elevate professionals in the marketing, branding, creative, and tech sectors.
We'll uncover how Stephanie turned the challenge of being let go from a job into a remarkable opportunity for growth and self-discovery, resulting in not only a successful coaching business but also a property portfolio and a book.
We also discuss why it's important not to settle for less in our professional lives, finding joy in our work, and break free from the constraints that hold us back.
Whether you're feeling stuck in a rut or on the brink of your next big leap, this episode is full of actionable advice to help you find your path.
Episode Timeline:
06:50 Finding income streams to work in London.
13:11 Admiration for flexibility in work-life balance.
26:36 Appreciating job opportunities and the decision-making process.
31:43 Podcasts connect entrepreneurs, expand networks, and foster relationships.
37:43 Seeking advice, networking, and planning a new path.
45:45 Overcoming job boredom and boosting confidence at work.
48:20 Embrace growth, use evidence to reframe narratives.
54:00 Finding purpose in work beyond grand gestures.
1:01:53 Programme framework emphasises self-awareness and exploration.
1:08:11 Reflect on time, prioritise, challenge your narrative.
Key Takeaways:
Stephanie Brown's experience showcases the importance of self-reflection and having a strategic plan when advancing one's career. The three-stage program (reflect, refine, result) she discusses serves as a guideline for individuals to discover their true career desires, understand the industry landscape, and implement strategies for securing positions that align with their personal and professional goals.
The notion of changing one’s mindset from passive job seeker to proactive career architect is a focal point in the conversation, as exemplified by Steph Brown's entrepreneurial approach to job hunting and career development. Her success in securing a role at Apple and eventually starting her own coaching business underscores the value of networking, self-belief, and taking an entrepreneurial approach to crafting one's career path.
Both Stephanie and Cathleen emphasise the significance of adaptability and learning from personal experiences, whether it is transitioning from corporate life to entrepreneurship, dealing with job loss, or reshaping career objectives. Stephanie’s journey, from working at renowned companies like Nike and Apple to leveraging her experiences to write a book and create a coaching program, highlights how personal and professional growth intertwines with the ability to adapt and the pursuit of a fulfilling and flexible lifestyle.
ABOUT Stephanie Brown
Steph Brown is a seasoned professional with a rich 15-year career in Marketing, Creative, and Tech industries. With an impressive 13-year tenure in senior positions at renowned companies like Nike and Apple. In 2019 she established Creative Career Level Up, a pioneering coaching and training initiative. This flagship programme is meticulously designed to empower individuals within the Marketing, Creative, and Tech sectors, equipping them with the tools and knowledge needed to elevate their careers to new heights. Steph is also an Angel Investor for early-stage startups and property investor across the UK.
Connect with Stephanie:
Website:
Website: www.creativecareerlab.com
Book: Fired: Why losing your job is the best thing that can happen to you https://amzn.eu/d/d3TSaamSocial Media Links:
Tiktok https://www.tiktok.com/@kiwilondongirl
Linkedin https://www.linkedin.com/in/stephaniebrowncareercoach/Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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Cathleen has a fascinating conversation with Mosongo Moukwa, an expert in leadership and organisational change. With over 30 years of experience, Mosongo shares insights from his early days of management to his current prowess as a business coach and president of Hathaway Advanced Materials. This episode unpacks innovation beyond the traditional realms, advocating for a cohesive approach across all organisational sectors. Mosongo and Cathleen discuss the vitality of curiosity and the psychological safety necessary for fostering a culture of innovation. Mosongo's leadership journey marked by self-discovery, continuous learning, and building significant human connections shows what is needed to be an effective leader. He also emphasises the importance of nurturing potential within teams and leaving a lasting impact on individuals' lives.
Episode Timeline:
00:01 Mosongo’s book 'Be a Leader of Significance' emphasises daily impactful leadership moments.
09:41 Weekly challenges promoted people-focused management development.
13:25 Striving for positive impact through coaching and mentoring.
17:19 Discuss memories, values, competencies, and influential books.
25:28 Questioning sense of authenticity and conformity.
28:28 Discussion on safety and risk in material production.
32:49 Growth mindset fuels resilience through new challenges.
38:13 Reflection on work experience leads to writing his book.
45:02 Employees want to be valued with gestures.
51:25 Significant leadership focuses on heart and mind.
54:02 Recommendation for past employees, maintaining human connections.
01:02:51 Children have specific needs, learn through open-ended questions.
01:05:32 Innovation in plastic coating moves from the lab.
01:11:53 Encouraging feedback, share your desired life legacy.
Key Takeaways:
Innovation Is a Behaviour: Expand the boundaries of innovation beyond R&D and marketing. It is a collaborative effort driven by curiosity and a culture of psychological safety across the organisation.
Growth Through Support: The alignment of support and challenge is crucial in leadership. An effective leader creates lasting emotional connections, impacting both the hearts and minds of team members.
Leading with Authenticity: Leadership is not just a position, it's a journey. Embrace your unique experiences and lead with whole-person integrity. Authenticity builds trust and encourages others to follow in their truth.
ABOUT Mosongo Moukwa
Mosongo Moukwa is a seasoned executive and consultant who has dedicated his career to helping companies thrive by commercializing new technologies, diversifying their product offerings, and entering new markets.
Across thirty-plus years in leadership, Mosongo has applied his unique talent for identifying leadership gaps and developing the talent and culture necessary for success. He helps solve important innovation challenges that hold organizations back by unleashing the collective creativity of their people. This results in increased profitability and growth expansion.
Mosongo has held leadership positions in R & D and operations at some of the world’s most respected brands, including vice president, global technology at SC Johnson; vice president, global technology at Reichhold; vice president, technology at Asian Paints; director of technology at Avient (formerly Poly- One); and chief, global R & D at PCBL (formerly Phillips Carbon Black Ltd.). He is currently President at Hathaway Advanced Materials.
Mosongo holds a PhD from Université de Sherbrooke, Québec, Canada; a postdoctoral fellow at Northwestern University, Illinois; and an MBA from Case Western Reserve University, Ohio, US. He has been a keynote speaker at numerous international technical conferences and holds several patents. Be a Leader of Significance is his new book.
Connect with Mosongo:
Book: https://a.co/d/c3HZFE3
Social Media Links:
LinkedIn: https://www.linkedin.com/in/mosongomoukwa/
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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Your host Cathleen engages in an impactful dialogue with the renowned leadership psychologist and author, Markus van Alphen. They discuss the nuances of saying "no," the strength found in "and" over "but," and the art of observational listening. If you've ever felt the pressure of cultural communication barriers or the ripples of emotional intelligence in the workplace, this episode will resonate with you. Here, authenticity and psychological safety are not just concepts, but practised philosophies that shape successful, innovative teams. So, take a moment to listen to the transformative ideas that Markus and Cathleen bring to the table. Get ready to be equipped with strategies that could redefine your approach to leadership. Tune in to discover how embracing empathy can unfold into your most authentic self and foster genuine connection in your personal and professional life.
Episode Timeline:
11:46 Challenging emotions tied to Western societal upbringing.
20:43 Empathy training uses role-playing for understanding.
26:23 Focus on one task at a time.
27:45 Focus on what to do, get curious.
35:37 Happy employees lead to better performance and retention.
39:54 Emotional regulation is crucial in tough situations.
45:04 Noticing body signals to prevent stress explosion.
52:06 Justify saying no can be counterproductive.
56:31 Saying yes to everything leads to burnout.
1:00 Speaking up is crucial for tech success.
1:07 Embracing diversity in high-tech for innovation.
1:18 Improve empathy through active listening.
Key Takeaways:
Saying "No" with Power: Discover why lengthy explanations can hinder professional relationships and learn the art of concise refusal that respects both parties.
Cultivating 'AND' Culture: We explore the subtle yet impactful shift from "but" to "and" in conversations to foster inclusivity and encourage diverse perspectives in leadership.
The Empathetic Leader: Embrace the role of empathy in creating a safe space for innovation and understand the significance of leaders' authenticity in promoting team well-being for positive business outcomes.
ABOUT MARKUS VAN ALPHEN
Renowned leadership psychologist and author of more than 15 books in Dutch and English, Markus van Alphen developed the Observational Listening concept in 2014. Observational Listening goes a step further than active listening in understanding what an individual has to say. By observing what emotions they are experiencing, you really get the other’s story and their underlying emotions, whereby the other feels heard, seen, acknowledged and psychologically safe, resulting in increased happiness, motivation, and overall success. Observational listening augments empathic leadership in a powerful way into excellent leadership.
Find out more: https://excellent-leader.com/
Social Meida Links:
LinkedIn: https://www.linkedin.com/company/the-excellent-leader/; https://www.linkedin.com/in/markusvanalphen/
X/Twitter: https://twitter.com/MarkusvanAlphen
Instagram: https://www.instagram.com/markusvanalphen/
YouTube: https://youtube.com/channel/UCKb14iJQMlhuMcHpSulgcBA
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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Cathleen and Claire Chandler explore the vital role of aligning personal talents with professional roles, the necessity of setting boundaries for energy management, and the profound impact of mindset on leadership capacity. Together, they unpack Claire's journey from overcoming the skepticism that greeted her career transition to the liberation she felt as she embraced her true path. For those who have ever felt confined by corporate norms or struggled with the transition into a management role, Claire's insights into authenticity and vulnerability are a must-listen.
They also discuss the challenges HR departments face as they shift from traditional roles to become the architects of company culture, and how they can support leaders in this transformative time. Prepare to be moved by Claire's touching experiences and the wisdom she's gathered on her journey from the corporate world to advising executives on how to retain their best talent during expansions through her "growth on purpose" methodology. This isn't just a conversation - it's a masterclass in becoming the leader you were meant to be.
Episode Timeline:
00:00 Introduction
08:25 Organisations improving inclusion, but need broader acceptance.
11:33 Recognise blind spots, create capacity for growth.
17:49 First boss shaped career boundaries early on.
21:50 Authenticity and vulnerability are key to effective leadership.
30:47 Engaged audience through unexpected interaction, transformed career.
36:23 Overcoming fear to be authentic and passionate.
39:39 Cancer was a gift, motivated change.
44:10 Transitioning into a leadership position, faced resistance, but persisted.
52:41 Understanding the "why" of business success.
55:56 Reevaluate roles, schedules, and capacity for productivity.
01:02:06 HR must create capacity, find future talent.
01:05:27 True inclusion in problem-solving creates workforce fulfilment.
Key Takeaways:
Navigating organisational expansion with purpose.
Harnessing "limitless talent" to drive success.
Redefining leadership with vulnerability and authenticity.
ABOUT CLARE CHANDLER
President and Founder of Talent Boost, Claire Chandler specializes in aligning HR and
business leaders so they can deliver strategic outcomes... both today and in the future. She taps into over 25 years of experience in people leadership, human resources, and business ownership to help leadership teams work together more effectively in less time, with less cultural resistance, so they can accelerate their business growth. She has broad-based expertise in
management team due diligence, organizational design, acquisition integration and onboarding,
strategic planning, executive coaching, and performance acceleration.Claire holds a certificate in strategic HR leadership from Cornell’s School of Industrial and Labor Relations, a master’s degree from the New Jersey Institute of Technology, and a bachelor’s degree from Fairfield University. She has appeared as a guest on over 100 podcasts and is the author of several books on leadership and business strategy.
Connect with Claire:
Website: https://www.clairechandler.net/
Social Media Links:
LinkedIn: https://www.linkedin.com/in/clairechandlersphr/
Twitter: https://twitter.com/Claire_Talent
Facebook: https://www.facebook.com/talentboostllc
Connect:
Find | Cathleen O’Sullivan
Business: cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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Join Cathleen as she delves into the art of communication and connection with the remarkable Laura Crandall. Renowned for her expertise in fostering communication and human connection within the corporate framework. Laura is a communications expert and the author of Working with Humans.
In this riveting conversation, they unpack the art of active listening, the magic of managing with lightheartedness, and the significance of honing those all-too-often undervalued fundamental social skills in the workplace.
They explore the transformative power of simply being present and how mastering the basics, such as direct communication, can alleviate misunderstandings and bolster trust. So, whether you’re a seasoned leader or just starting, get ready to dive deep into what it means to navigate the complexities of the workplace with empathy, clarity, and a touch of humour.
Episode Timeline:
11:21 Book discusses essential skills for human interaction.
19:56 Leadership requires empathy, influence, mentoring, and manners.
25:47 Value time, courtesy, and foundational behaviors.
30:32 Reexamining priorities and reclaiming social interactions.
35:59 Acknowledge issues, find humour, and encourage open communication.
38:44 Leveraging energy and playfulness for work success.
47:05 Key questions to consider for effective communication.
49:59 Prioritise relationships, not just shiny new tools.
58:11 Focus on the process, not just output.
01:01 Living in alignment with your values is important.
01:06 Balancing academic rigour with self-confidence and authenticity.
01:14 Helping leaders understand and change problematic behaviour.
01:16 Expertly navigating difficult conversations by building foundations.
Key Takeaways:
The Power of Presence. Both Laura and Cathleen advocate for the importance of being wholly present in conversations, affirming that active listening is integral to saving time, uncovering essential details, and deepening relationships.
Back to Basics. Good workplace communication is paralleled with an excellent Italian meal; it's about high-quality fundamental ingredients like manners, acknowledgment, and showing genuine interest in others that build trust and create a positive environment.
Humanity in Leadership. Embracing your true self, incorporating playfulness, and acknowledging personal and others’ successes can lead to a more fulfilling and productive work culture, countering the stress of performance pressures.
ABOUT LAURA CRANDALL:
Laura Crandall founded her management consulting firm, Slate Communication, in 2009. For over thirty years, she has worked in and consulted with industries that include manufacturing, journalism, hospitality, and academia; fifteen of those years were spent managing teams. Her work is dedicated to helping people within organizations discover and develop foundational management and communication skills—the background skills we assume everyone has, but rarely discuss. In her new book, Working With Humans, Laura shares the essential but generally ignored tools needed to communicate, manage, and lead with the quality that most workplaces are lacking: humanity. Laura earned her master’s degree from Harvard Graduate School of Education, where she studied cognitive neuroscience and organizational behavior.
Website: https://lauracrandall.com/
Book: https://workingwithhumans.com/
LinkedIn: https://www.linkedin.com/in/lauracrandalledm/
Connect:
Find | Cathleen O’Sullivan
Business: www.cathleenmerkel.com
Email: [email protected]
LinkedIn: www.linkedin.com/in/cathleen-merkel-2b0991151
Instagram: www.instagram.com/cathleenmerkel
Twitter: twitter.com/CathleenMerkel7
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