Episodes
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Ron Bosma, co-founder of Talentin, shares his journey in the human capital and staffing sector, including his time at Ronstadt group of companies. He discusses the challenges and opportunities in the labor market, such as talent scarcity and the need for skills recruitment. Ron also explores the gig economy and the need for better regulation to protect workers. He highlights the need for innovation and transformation in the staffing industry to keep up with changing demands. The conversation covers various topics related to the future of work, including the potential impact of talent marketplaces on the staffing sector, the role of technology in replacing certain aspects of the recruitment industry, the need for companies to adapt to new developments, the potential consequences of artificial intelligence and automation on jobs, the challenges and benefits of remote work, the investment in HR tech, and the future of work being defined by flexibility and adaptability.
Ron Bosma has had a long and successful career in the human capital and staffing sector, including his time at Ronstadt group of companies.The labor market is facing challenges such as talent scarcity and the need for skills recruitment.The gig economy needs better regulation to protect workers and ensure a fair bargain.The staffing industry needs to innovate and transform to keep up with changing demands and improve efficiency. Talent marketplaces and platforms have the potential to disintermediate the staffing sector and replace certain aspects of recruitment.While technology can replace certain tasks in the recruitment industry, it may not be able to fully replace the risk management aspect that staffing providers offer.Artificial intelligence and automation may have a significant impact on jobs, but they also present opportunities for the development of new jobs and skills.Remote work has become more prevalent, especially due to the COVID-19 pandemic, but there are still challenges in terms of collaboration and maintaining company culture.The investment in HR tech has been driven by market conditions and the shift towards remote and global work.The future of work will require flexibility, adaptability, continuous learning, and a focus on talent centricity.
TakeawaysChapters
00:00 A Journey in the Human Capital and Staffing Sector
09:29 Challenges and Opportunities in the Labor Market
18:50 The Need for Better Regulation in the Gig Economy
25:19 Innovation and Transformation in the Staffing Industry
29:11 The Potential Impact of Talent Marketplaces
30:25 The Role of Technology in the Recruitment Industry
33:28 The Consequences of Artificial Intelligence and Automation on Jobs
43:28 The Challenges and Benefits of Remote Work
47:40 The Investment in HR Tech
52:57 The Future of Work: Flexibility, Adaptability, and Talent Centricity
Connect with Ron: https://www.linkedin.com/in/ronbosma/ -
In this conversation, Connor and Derek discuss their long-standing professional relationship and the journey that led Derek to become the Chief Revenue Officer at Opptly. They also explore the challenges and opportunities in the talent and technology space, as well as the future of recruitment and staffing. Derek highlights the importance of mentors and leaders in his career development and emphasizes the need to pay it forward. They also discuss the current labor market paradox and the role of technology in solving recruitment challenges. Derek shares insights into Opptly's mission to remove friction between talent and work through AI and automation, while still maintaining the human element of recruitment. In this conversation, Connor and Derek discuss various topics related to work and the future of work. They touch on the challenges of career transitions, the importance of support from loved ones, and the need for a fundamental rethink of the hiring process. They also explore the impact of artificial intelligence on jobs and employment, the benefits and challenges of remote work, and their predictions for the future of work.
Takeaways
Mentors and leaders play a crucial role in career development and it is important to pay it forward by supporting and promoting the next generation of leaders.
The labor market paradox, where there is high unemployment alongside a shortage of skilled workers, can be addressed through upskilling and identifying new opportunities.
Technology, such as AI and automation, can enhance the recruitment process by streamlining tasks and improving candidate matching, but the human element of recruitment and the personal touch are still essential.
The recruitment and staffing sector is ripe for disruption and disintermediation, with the potential for technology to revolutionize the industry and create a more efficient and effective process.
The role of recruiters may evolve into that of a concierge service, providing personalized guidance and support to candidates and clients.
Career transitions can be challenging, but having the support of loved ones can make a difference.
The hiring process needs a fundamental rethink to ensure that the best workers are not screened out before they even get a chance to be interviewed.
Artificial intelligence has the potential to both positively and negatively impact jobs and employment.
Remote work offers flexibility and efficiency, but it also requires self-discipline and the ability to set boundaries.
The future of work will likely involve the rise of talent marketplaces, increased focus on work-life balance, and the need for specialized skills and expertise.
Chapters
00:00 Introduction and Long-standing Professional Relationship
02:01 Derek's Journey to Becoming CRO at Oply
12:06 Overview of Oply and its Mission
16:28 Addressing the Labor Market Paradox
23:57 The Need for Disruption and Disintermediation in Recruitment
29:38 The Evolution of Recruiters into Concierge Services
34:49 Career Transitions and Support
36:19 Rethinking the Hiring Process
42:35 The Impact of Artificial Intelligence
54:34 Remote Work: Benefits and Challenges
01:00:36 Predictions for the Future of Work
Connect with Derek here: https://www.linkedin.com/in/dsanders37/ -
Missing episodes?
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In this episode, I sat down with Melissa Heffner, Program Director at Georgia Tech's CREATE-X Female Founders initiative. Melissa shares her fascinating journey from teaching English literature to coaching entrepreneurs at one of the world’s leading tech institutes. We dive into the Lean Startup Method and how it helps de-risk ideas by focusing on real-world problems and customer discovery. Melissa also opens up about the challenges female founders face in raising capital and how her program creates a safe space for women to explore entrepreneurship and build successful startups.
We also discuss the future of work, the role of AI in innovation, and how it could reshape the job market. Melissa provides insightful advice on building strong, coachable teams and the importance of recognizing and leveraging individual strengths. If you're interested in entrepreneurship, innovation, or how women are breaking barriers in tech, this is an episode you won't want to miss.
Key topics covered:
Melissa’s path to Georgia Tech and her work with the Female Founders programThe Lean Startup Method and its role in entrepreneurshipChallenges for female founders in raising capitalThe potential impact of AI on jobs and creativityFuture trends in the workplace and the rise of remote work
Chapters
00:00 Introduction and Importance of Healthy Skepticism around AI02:49 Melissa's Journey to Becoming Program Director at Georgia Tech
13:17 Supporting Female Founders at Georgia Tech
17:13 The Lean Startup Method for De-risking Ideas
25:02 Challenges Faced by Female Founders in Raising Capital
26:02 Addressing the Gender Disparity in Funding
29:03 Challenges Faced by Female Founders in Accessing Investment
30:14 Pressure and Assumptions Placed on Women in the Field
32:36 Empowering Female Founders to Leverage Their Strengths
35:24 The Potential Bias in AI and the Importance of Mindful Use
40:14 The Future of Work: Hybrid and Remote Work
You can connect with Melissa here: https://www.linkedin.com/in/melissaheffner/ -
David Hain, CEO and founder of Gotham Group, shares his journey in the human capital sector and the challenges of being a CEO. He emphasizes the importance of having a support network and mentors to lean on in the lonely role of a CEO. The conversation then shifts to the HR tech sector and its funding landscape. David discusses the overvaluation of the sector and the need for consolidation. He also highlights the trends of global talent marketplaces and the changing workforce. The conversation covers various topics related to the future of work, talent scarcity, and the impact of AI on jobs. David emphasizes the excitement of being in the evolving space of work and the need to adapt to the changing labor market. They discuss the talent scarcity crisis and the challenges companies face in finding the right talent. They also touch on the importance of immigration and the need for governments to be more thoughtful about it. The conversation explores the potential impact of AI on jobs, with David expressing optimism about the opportunities it can create. They conclude by discussing the future of work and the importance of adapting to the changing landscape.
Takeaways
Having a support network and mentors is crucial for CEOs to navigate the challenges and loneliness of the role.The HR tech sector has experienced overvaluation due to the influx of funding and the free monetary environment.Consolidation is likely to occur in the HR tech sector as larger players enter the market and investors become more cautious.Global talent marketplaces and the ability to leverage AI are driving the evolution of the workforce.Workforce planning and the ability to assemble teams through SOWs are becoming more prevalent in the changing workforce. The future of work is exciting and evolving, and it's important to adapt to the changing labor market.Talent scarcity is a challenge for companies, and they need to find innovative solutions to attract and retain the right talent.Immigration plays a crucial role in addressing talent shortages and should be made easier by governments.AI will have an impact on jobs, but it also creates new opportunities and makes us more productive.The future of work is uncertain, but there are many possibilities and potential for growth and success.Chapters
00:00 Introduction and CEO Journey
07:29 The Challenges and Loneliness of Being a CEO
13:29 The Overvaluation and Funding Landscape of the HR Tech Sector
19:20 The Need for Consolidation in the HR Tech Sector
21:12 The Rise of Global Talent Marketplaces
23:36 The Changing Workforce and the Role of AI
26:31 Adapting to the Evolving Future of Work
28:22 Addressing the Talent Scarcity Crisis
31:47 The Impact of AI on Jobs and Opportunities
42:15 Navigating the Uncertain Future of Work
You can connect with David here: https://www.linkedin.com/in/david-hain-5518747/ -
Robert Mac Giolla Phadraig, founder and CEO at Skillstack, shares his journey in the recruitment and staffing industry and his recent exit from Sigmar Recruitment. He emphasizes the importance of the underdog mentality and the value of shared values and camaraderie in building a successful business. Rob also introduces his new venture, Skillstack, a skills development video streaming platform that focuses on leadership and power skills, early-stage career development, and values stacks. The platform provides short-form videos that deliver just-in-time learning to individuals, helping them develop the necessary skills in the moment they need them most. Rob MGP discusses the importance of developing a skill stack and the role of learning in personal and professional growth. He shares his journey of learning and collaborating with global experts to create SkillStack. Rob emphasizes the need for organizations to focus on internal efficiency and structure before hiring more employees. He also discusses the challenges and opportunities of remote work, the impact of artificial intelligence on jobs and society, and the importance of just decision-making and critical thinking skills. Rob concludes by highlighting the ongoing tug-of-war between employers and employees and the need for a focus on people in the workplace.
Takeaways
The underdog mentality and shared values are crucial in building a successful business.Skillstack is a skills development video streaming platform that focuses on leadership and power skills, early-stage career development, and values stacks.The platform provides short-form videos that deliver just-in-time learning to individuals, helping them develop the necessary skills in the moment they need them most.Rob's journey in the recruitment and staffing industry highlights the importance of resilience, adaptability, and seizing opportunities. Developing a skill stack is crucial for personal and professional growth.Organizations should prioritize internal efficiency and structure before hiring more employees.Remote work offers opportunities for collaboration and building relationships with people from around the world.The impact of artificial intelligence on jobs and society will take longer to materialize than initially expected.Just decision-making and critical thinking skills are essential for navigating the challenges of the future workplace.The tug-of-war between employers and employees will continue, and the focus should always be on people.Chapters
00:00 Introduction to Rob and his Background
02:13 Rob's Journey in the Recruitment and Staffing Industry
05:29 Challenges and Lessons Learned as a Co-founder
09:29 Exiting Sigmar Recruitment and Reflecting on the Journey
24:58 Looking into the Future: Introducing Skillstack
40:15 The Power of Skill Stack and Continuous Learning
44:39 Prioritizing Internal Efficiency in Organizations
54:28 Exploring the Opportunities and Challenges of Remote Work
59:43 The Impact of Artificial Intelligence on Jobs and Society
01:02:39 The Importance of Just Decision-Making and Critical Thinking
01:05:55 Navigating the Tug-of-War Between Employers and Employees
Connect with Rob: https://www.linkedin.com/in/robert-mac-giolla-phadraig-a795495/
Check out skill stack: https://skillstack.ie/ -
In this conversation, Connor and David Swanz discuss the impact of artificial intelligence (AI) on jobs and the ethical considerations surrounding AI. They explore the potential job displacements caused by AI and the need for upskilling and reskilling programs to support workers. David emphasizes the importance of organizations repurposing and reskilling employees rather than simply terminating them. They also discuss the role of AI in improving efficiency and productivity in various business processes, such as customer service and workflows. The conversation highlights the need for a strategic approach to AI adoption and the importance of data governance and transparency in AI systems. The conversation explores the limitations and potential of artificial intelligence (AI) in the workplace. It discusses the role of AI in automating tasks, the need for human oversight and intervention, and the importance of strategic implementation. The conversation also touches on the future of AI, including quantum computing and its potential impact on research, development, and encryption. Overall, the conversation is optimistic about the future of AI and emphasizes the need for individuals and organizations to adapt and embrace new technologies.
AI can introduce competitive threats to businesses that do not adopt it, but it also offers opportunities for organizations to be more competitive.Job displacements caused by AI can be minimized through repurposing and reskilling programs.AI can improve efficiency and productivity in various business processes, such as customer service and workflows.A strategic approach to AI adoption is necessary, considering factors like data governance, infrastructure readiness, and integration with existing systems.Ethical considerations, such as bias and decision-making, can be addressed through open architecture, transparency, and monitoring of AI systems. AI can automate tasks and improve efficiency, but human oversight and intervention are still necessary.Strategic implementation of AI is crucial, and organizations should consider the specific tasks and opportunities for AI adoption.Regulation of AI is likely to increase as more companies adopt the technology.Quantum computing has the potential to accelerate research, development, and problem-solving, but it also raises concerns about security and encryption.Learning about AI and new technologies is essential for individuals and organizations to thrive in the future of work.
TakeawaysChapters
00:00 Introduction and Background of David Swanz
09:18 The Impact of AI on Jobs and the Need for Upskilling
18:30 Ethical Considerations in AI
26:09 Trust in Machines and Decision-Making
33:46 Improving Efficiency and Productivity with AI
35:59 Strategic Adoption of AI and Considerations for Organizations
36:35 Ethical Considerations in AI: Open Architecture and Transparency
36:49 The Role of AI in Automation and Human Oversight
39:30 Strategic Implementation of AI in the Workplace
48:35 The Future of AI and Quantum Computing
57:37 Regulation and Governance of AI
01:00:39 Embracing New Technologies for the Future of Work
Connect with David here: https://www.linkedin.com/in/dgswanz/ -
Summary
Andreea Wade, Vice President of Artificial Intelligence at icims, shares her journey from co-founder to VP and discusses the role of AI in the future of work. icims is a talent acquisition platform that helps organizations attract, engage, hire, and advance talent. They use AI to match candidates to jobs and provide personalized candidate experiences at scale. Andreea highlights the importance of data in AI algorithms and the need for upskilling and reskilling in the face of a talent scarcity crisis. She also discusses the role of AI in solving the labor market paradox and the challenges of workforce planning. The conversation also delves into the ethical considerations of AI and the need for companies to prioritize ethics in their AI initiatives. The conversation concludes with a discussion on the future of work and the importance of staying informed and embracing AI.Keywords
Andrea Wade, iSIMS, artificial intelligence, talent acquisition, matching technology, career advancement, talent scarcity, upskilling, reskilling, labor market paradox, data, personalized training, artificial intelligence, talent, opportunities, demographic challenges, ethics, balance, future of work
Takeaways
icims is a talent acquisition platform that uses AI to match candidates to jobs and provide personalized candidate experiences at scale.Data is crucial for AI algorithms to improve matching capabilities and provide better insights into workflows.Upskilling and reskilling are essential in addressing the talent scarcity crisis and preparing for the future of work.AI can help solve the labor market paradox by predicting workforce needs, providing personalized training, and enabling career advancement.Companies need to act fast in upskilling and reskilling their workforce to stay competitive in a rapidly changing job market. Remote work platforms can play a significant role in connecting talent in high-growth population centers with opportunities in other countries.Ethics should be a priority in AI initiatives, ensuring that products and services are built responsibly and work for everyone.Staying informed and embracing AI can help workers thrive in the changing landscape of work.Chapters
00:00 The Journey from Co-founder to VP of AI
08:06 AI in Talent Acquisition: Matching Candidates to Jobs
15:16 Addressing the Talent Scarcity Crisis through Upskilling and Reskilling
21:50 AI's Role in Solving the Labor Market Paradox
27:49 The Importance of Data in AI Algorithms
31:49 The Need for Fast Action in Upskilling and Reskilling
32:19 Connecting Talent and Opportunities
36:18 Ethics in AI
54:14 Embracing AI
Connect with Andreea on LinkedIn: https://www.linkedin.com/in/andreeawade/ -
In this special episode, Connor reflects on 100 episodes of the podcast and shares his takeaways from interviewing business leaders in the human capital sector. The main themes include humility, the importance of not knowing all the answers, the impact of AI, innovation in the human capital sector, work-life balance, doing the right thing, and the unexpected career paths of leaders in the industry.
Humility is important for business leadersThe best leaders are not afraid to admit they don't know all the answersAI is revolutionizing the industry and requires preparation for potential negative implicationsThe human capital sector is constantly innovating and ripe for disruptionWork-life balance is crucial for being a better business leaderResponding is better than reactingBeing nice and doing the right thing can lead to success in businessMany leaders in the human capital sector did not initially plan for a career in the industry
TakeawaysChapters
00:00 Reflections on 100 Episodes
01:29 Embracing the Unknown
02:28 Preparing for the AI Revolution
03:22 Innovation and Disruption in the Human Capital Sector
04:29 Finding Work-Life Balance
05:25 Responding vs Reacting
06:36 Nice Guys Finish First
07:33 Unexpected Paths
09:03 Continuing the Journey
11:03 Acknowledging the Team
Connect with Connor via LinkedIn: https://www.linkedin.com/in/hrmconnorheaney/ -
In this episode, Connor interviews Ryan Baker, the president of Monument Consulting. They discuss Ryan's journey in the staffing and recruitment industry and the importance of ethics and morals in business. Ryan shares his insights on leadership, including the need for transparency, empathy, and humanizing work. They also delve into the services provided by Monument Consulting, which focuses on managed services for contingent workforce programs. They discuss the challenges of the current labor market, including talent scarcity and the need for innovative solutions. The conversation covered various topics related to the future of work, including reskilling, the evolution of the staffing sector, the impact of AI on jobs, and the rise of remote work. The main takeaways include the importance of re-skilling workers to provide them with new opportunities, the potential for technology to revolutionize the staffing sector, the uncertainty surrounding the impact of AI on jobs, and the need for a balanced approach to remote work. The conversation emphasized the importance of humanizing work and being a good leader to create a positive future of work.
Ethics and morals are important in business, and combining them with strong leadership qualities can lead to success.Transparency and empathy are crucial in leadership, as they help build trust and create a positive work environment.Monument Consulting offers managed services for contingent workforce programs, helping companies optimize their use of temporary labor and ensure compliance.The current labor market faces challenges such as talent scarcity and demographic decline, but innovative solutions and remote work can help address these issues. Reskilling is important to provide workers with new opportunitiesThe staffing sector is evolving, but there hasn't been a big bang momentThe impact of AI on jobs is uncertain and could result in displacementRemote work has pros and cons, and a hybrid approach may be beneficialHumanizing work and being a good leader are crucial for the future of work
TakeawaysChapters
00:00 Introduction and Friendship
02:56 Ryan's Journey in the Staffing and Recruitment Industry
07:52 Leadership Lessons: Transparency, Empathy, and Humanizing Work
32:02 Challenges in the Current Labor Market and Innovative Solutions
37:04 Reskilling for Future Opportunities
42:15 The Evolution of the Staffing Sector
50:40 The Uncertain Impact of AI on Jobs
58:56 The Rise of Remote Work
01:04:58 Humanizing Work and Being a Good Leader
Connect with Ryan on LinkedIn: https://www.linkedin.com/in/ryanbakermc/ -
Summary
Paul McArdle, joint managing partner at the panel, discusses the evolution of the recruitment sector and the challenges it faces. He highlights the importance of effective communication and being candidate-centric in recruitment. He also emphasizes the role of technology, such as AI, in changing the recruitment landscape. Paul discusses the labor market paradox and suggests that COVID-19 has opened up new talent pools and opportunities. He also mentions the need for innovation in education to better prepare students for the jobs of the future. The conversation covers topics such as the role of talent marketplaces in solving talent scarcity, the impact of artificial intelligence on jobs, and the future of remote work. Paul McArdle emphasizes the importance of soft skills and the need for a balance between technology and human interaction. He also discusses the potential disruption and displacement of traditional roles due to AI and the importance of staying informed and adaptable.
Takeaways
Effective communication and being candidate-centric are key in recruitment.Technology, such as AI, is changing the recruitment landscape.COVID-19 has opened up new talent pools and opportunities.Innovation in education is needed to better prepare students for the jobs of the future. Talent marketplaces play a role in matching people with skills to projects, but their effectiveness may be diluted due to the proliferation of marketplaces.Artificial intelligence has the potential to displace jobs, particularly those that involve highly replicable tasks, but it also creates new roles that we may not be aware of yet.Soft skills will become more important in the future of work, and employers should value and prioritize them.Remote work has its advantages, such as opening up talent pools and providing flexibility, but it also has downsides, such as the potential loss of culture and mentorship opportunities.The pace of change with AI will be rapid, and it is important to stay informed and adapt to the evolving landscape.The future of work may involve a balance between technology and human interaction, with a focus on building relationships and valuing soft skills.Chapters
00:00 Introduction and Background
03:46 The Evolution of the Recruitment Sector
08:46 The Role of Technology in Recruitment
14:18 The Impact of COVID-19 on Talent Pools
35:02 the Role of Talent Marketplaces
40:06 The Impact of Artificial Intelligence
52:16 The Future of Remote Work
59:17 The Importance of Soft Skills
01:01:27 Adapting to the Rapid Pace of Change with AI
01:04:41 Balancing Technology and Human Interaction
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Summary
In this conversation, Kelly Webster, Global Delivery and Engagement Director at Tapfin, discusses her career journey, the evolution of the MSP market, challenges of global MSP rollout, and practical advice for the buying community. She emphasizes the importance of change management, communication, and understanding local nuances in global programs. Kelly also shares insights on invoice design, Fiat requirements, and the need to avoid assumptions during implementations. The conversation covers the challenges and opportunities in MSP and talent solutions, including the impact of AI, cost savings, and the future of work. It emphasizes the importance of planning, communication, and stakeholder engagement in global program rollouts. The discussion also delves into the significance of selecting the right VMS provider and the evolution of contingent workforce management.
Takeaways
· The importance of change management and communication in global MSP rollout
· Understanding local nuances and adapting to support them in global programs
· Considerations for invoice design, Fiat requirements, and avoiding assumptions during implementations Planning and communication are crucial for successful global program rollouts.
· Selecting the right VMS provider is as important as choosing the MSP provider.
· Cost savings involve a multifaceted approach, including cost reduction, cost avoidance, and optimization.
· The future of work will see continued growth in contingent workforce management and a shift towards total talent management.
· AI is expected to impact job roles, but there is optimism about the creation of new opportunities and the evolution of the workforce.
Chapters
00:00 Introduction and Career Journey
03:22 The Evolution of the MSP Market
10:44 Challenges and Practical Advice for Global MSP Rollout
33:48 The Impact of AI on Job Roles and the Workforce
41:17 Strategies for Cost Savings and Efficiency in Programs
53:53 The Future of Work: Contingent Workforce Management and Total Talent Management
Connect with Kelly: https://www.linkedin.com/in/kelly-webster-91813b20/ -
Summary
In this conversation, Connor and Will discuss various topics related to the contingent workforce sector. They talk about the evolution of the industry, the challenges faced by buyers, the role of MSPs and VMSs, and the future of talent acquisition. They also touch on the labor market paradox and the need for innovation in recruiting practices. In addition to this, Will Ulmer and Connor discuss various topics related to talent acquisition and the future of work. They explore the concept of talent scarcity and how organizations can overcome it by changing their approach to recruiting. They also discuss the potential impact of artificial intelligence on jobs and the need for regulation to protect workers in the gig economy. Finally, the episode concludes with a discussion on remote work and the importance of creating a positive and engaging work environment.
Takeaways
· The contingent workforce sector is evolving, and there is a need for creative thinking and innovation in managing programs.
· MSPs and VMSs are still relevant, but their roles and functions are changing and need to adapt to the evolving industry.
· Talent marketplaces are becoming more popular, and there may be a consolidation in the market as well as integration with other technologies.
· ATSs and current recruiting practices may not be fit for purpose, and there is a need for a more personal and proactive approach to talent acquisition.
· The labor market paradox, where there is full employment but a shortage of skilled workers, requires new strategies and solutions. Organizations should stop accepting the notion of talent scarcity and instead focus on finding the right talent by broadening their expectations and creating job postings that attract potential candidates.
· Artificial intelligence has the potential to positively impact the recruitment process by removing bias and improving efficiency, but its full capabilities are yet to be determined.
· The gig economy is a growing trend, and organizations should embrace it by providing opportunities for gig workers to grow and develop within their organizations.
· Remote work can be a privilege and a benefit, but it may not be suitable for everyone. It is important to consider individual preferences and the need for social interaction and camaraderie.
· The future of work is still being defined, and there is an opportunity for the contingent labor industry to shape it by embracing change and finding new ways to engage and support talent.
Chapters
00:00 Introduction and Background
05:14 Challenges and Goals at Fandool
09:26 Considerations for Embarking on an MSP Program
15:06 The Future of MSPs and VMSs
23:28 The Labor Market Paradox
28:47 Improving ATSs and Recruiting Practices
33:11 Overcoming Talent Scarcity
41:46 The Potential Impact of Artificial Intelligence
49:03 Regulating the Gig Economy
56:44 The Benefits and Challenges of Remote Work
01:01:06 Shaping the Future of Work
Connect with Will: William Ulmer, CCWP | LinkedIn -
Summary
Åsa Landqvist, VP for the Nordics at CXC Global, shares insights on her career journey, the challenges CXC solves, the talent market in the Nordics, regulatory environments, and the impact of AI on jobs. She emphasizes the importance of diversity in talent and the need for a wider view of skills and experience.
Takeaways
Åsa Landqvist’s diverse career journey includes experience in advertising, board work, city building, entrepreneurship, and workforce management. CXC Global solves challenges related to global pay rolling, workforce management, and direct sourcing in the Nordics. The talent market in the Nordics is characterized by innovation, high productivity, and a focus on sustainability, requiring top talent to drive innovation and maintain a global setup. Regulatory environments in the Nordics impact labor market flexibility and the management of temporary agency workers, independent contractors, and freelancers. The impact of AI on jobs is seen as an opportunity to create workforce opportunities and requires a balance in its use and programming to ensure human intelligence determines the results. Diversity in talent is crucial for driving innovation, growth, and problem-solving in businesses, emphasizing the need for a wider view of skills, experience, and knowledge.Chapters
00:00 Orsa Lindqvist: A Journey of Diverse Experience
03:47 Challenges and Solutions in the Nordics Talent Market
07:25 Navigating Regulatory Environments in the Nordics
15:19 The Impact of AI on Jobs and Workforce Opportunities
Takeaways
Your story Tell us about talent solutions - the challenges and problems you solve What are the key challenges you face in delivering MSP solutions to global clients? How do you tailor recruitment processes to meet the unique needs of different sectors? Can you share an example of a successful MSP implementation you led and the outcomes achieved? How do you manage stakeholder engagement and ensure alignment with senior leadership? What strategies do you use to drive cost savings and productivity in MSP operations? How has the rise of AI and automation impacted MSP services and workforce management? How do you ensure compliance and consistency across different regions in a global MSP program? What trends do you see shaping the future of contingent workforce solutions and MSP operations?Connect with Åsa on LinkedIn: Åsa Landqvist | LinkedIn
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Experts include: Mark Jones, Executive Vice President of AMS, Saleem Khaja, COO & Co-Founder of WorkLlama, and Connor Heaney, Managing Director of CXC Global EMEA.
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Connect with our experts:
Connect with Mark: https://www.linkedin.com/in/usmarkjones/
Connect with Saleem : https://www.linkedin.com/in/saleemkhaja/
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Episode summary: Jon Bennett, CEO of Retinue Solutions, discusses his career journey and the services provided by Retinue. He shares his background in recruitment and the evolution of the staffing industry from transactional to strategic partnerships. Jon also talks about Ryalto, a product that helps frontline workers find flexible shifts and improve communication with employers. The conversation covers topics like talent scarcity, the impact of Brexit and COVID-19, and the role of AI in the future of work.
Chapters: 00:00 Introduction and Background
01:17 Career Paths in the Staffing and Recruitment Sector
07:13 From Transactional to Strategic Partnerships
11:05 The Journey of Ryalto
19:56 Retinue: Comprehensive Workforce Management Solutions
22:26 The Competitive Advantage of a VMS
23:01The Four C's Promise
26:31The Evolution of the Staffing Sector
27:40 The Challenges of Talent Scarcity
29:05 The Role of AI in the Future of Work
31:19 Reducing Friction in Talent Acquisition
43:32 Predictions for the Future of Work
Key points discussed:
Jon Bennett shares his career journey in the staffing and recruitment industry, from starting as a graduate recruiter to becoming the CEO of Retinue.The industry has evolved from transactional relationships to strategic partnerships, with a focus on providing comprehensive workforce management solutions.Retinue offers a range of services, including managed service provisions, recruitment process outsourcing, statement of work management, talent consulting, and technology solutions.The acquisition of Ryalto by Engage has allowed Retinue to expand its client base and offer a wider range of services. Having their own VMS gives Retinue Solutions a competitive advantage in the market by allowing them to control the delivery, implementation, support, and configuration of their services.Retinue Solutions offers the four C's promise to clients: continuity of supply, compliance, control through tech, and cost reduction.The staffing sector has evolved incrementally rather than experiencing a big bang moment of change.Talent scarcity is a significant challenge in the current workforce, exacerbated by factors such as Brexit, COVID-19, and the cost of living crisis.AI has the potential to significantly impact the future of work, but there is a need to find a balance between utilizing AI for efficiency and preserving the human element in recruitment.Reducing friction in talent acquisition, such as automating processes and creating a seamless experience, will be crucial for success in the future of work.
Connect with Jon via LinkedIn: Jon Bennett | LinkedIn
Visit the Retinue website: Retinue Solutions -
Episode Summary:
In this insightful episode of "Steering Ahead," we delve into the complexities businesses face with talent scarcity and the evolving nature of workforce management. Our guest, Marion Van Happen, CEO at HeadFirst Group shares her expert perspectives on how businesses can adapt to and overcome these challenges through strategic planning, the use of hybrid workplace models, and leveraging technology for improved productivity and employee satisfaction.
Chapters:
00:00 Introduction and Overview of Headfirst Group
06:03 Marion's Career Journey and the Acquisition of Impellam Group
09:10 Challenges and Solutions in the Human Capital Sector
13:26 The Talent Scarcity Crisis and the War for Talent
19:38 The Potential Displacement of Jobs by AI
23:43 The Benefits and Challenges of Remote Work
29:25 The Future of Work and the Transformation of the HR Sector
Connect with Marion on LinkedIn: Marion Van Happen | LinkedIn
Visit the Headfirst Group website: HeadFirst Group - Connecting People
Key Points Discussed:
The Changing Landscape of Jobs: Connor and Marion discusses the transition from traditional roles, such as data entry, to more technology-driven roles that require new skill sets and understanding. She emphasizes the importance of adapting job roles to enhance both productivity and work satisfaction among employees.
Hybrid Work Environments: The shift towards remote work has been significant, especially under the global shift induced by the pandemic. Marion provides insights into how the Headfirst Group has successfully implemented a hybrid work model that aligns with their core values of learning, connection, and customer-first approaches.
Talent Management Across Borders: With a focus on the large enterprise segment, Marion speaks on the necessity for companies to broaden their talent search beyond local markets. This segment explores the benefits and challenges of sourcing talent internationally, given the legislative and practical constraints.
HR as a Traditional yet Evolving Field: Highlighting the inherent traditionalism within HR, Marion discusses how trust and interpersonal relationships still play a crucial role in business. She also points out the need for the HR sector to embrace technological advancements to stay competitive and efficient.
Vision for the Future: Closing the discussion, Marion shares her optimistic vision for the future of work. She underscores the importance of continuous improvement, partnerships, and global ecosystem expansion to create an effective, modern workforce strategy.
Closing Thoughts:
Marion's experience and the strategies discussed provide a roadmap for business leaders dealing with workforce challenges. This episode not only addresses the complexities but also charts a pathway towards a more dynamic and integrated workforce solution. -
On this episode of The Open Talent Report, Connor Heaney talks to Christoph Niebel, former Global President of Pontoon Solutions and C-level leader at the Adecco Group.
For the last 20 years Christoph has been partnering with Global 2000 HR and External Workforce leaders to make change that matters. He is known for pushing boundaries and sparking innovation in talent management and workforce solutions.
At the heart of Christoph’s philosophy lies a commitment to reimagining the nexus between work and talent. He champions a shift from traditional employment paradigms to leading work, emphasising the importance of unlocking the potential within organisations and individuals alike.
In this episode, Connor & Christoph discuss:
2:55 Should the external workforce sector be called an industry?
5:13 MSPs – the default option?
7:11 Are MSPs the future? Could they be done a different way?
11:44 Christoph’s story
20:41 The journey from an individual contributor to leader – was it difficult?
26:00 Fetishisation of failure
28:13 Work-life balance
35:56 Can platform work be regulated? Can more be done to help low choice, no choice gig workers?
43:14 AI and its impact on jobs
54:32 Has the staffing sector had its big bang moment? If it’s ripe for disruption, what does that look like?
1:00:27 Labour market shortage – how can it be solved for?
1:07:58 Remote work – good, bad, ugly or indifferent?
1:11:24 Future of work predictions
Connect with Christoph: https://www.linkedin.com/in/christophniebel/Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit CXC's website: https://www.cxcglobal.com/
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On this episode of The Open Talent Report, Connor Heaney speaks to Maarten Hansson, Global Head of Integrated Workforce Management at Novartis.
Novartis is an innovative medicines business that improves and extends the lives of those facing serious disease.Maarten looks at the company’s whole workforce ecosystem and creates an integrated global talent supply chain using external and internal talent.
His approach is to look at organising work, rather than hiring people, and to consciously consider both location and any available sources of talent. One specific example is Novartis’s commitment to hire 150 refugees. Before, he was head of workforce strategy at Philips, where he designed a total workforce strategy.
2:08 Maarten’s story4:51 Soldiers as employees, contractors 8:42 Can organisations make it easier for people to be hired? Where can they improve? 11:47 The problems and challenges Maarten solves at Novartis15:10 Resource demand planning – has Maarten seen anything impressive?18:50 Direct sourcing – does it work with different job families?23:14 Does a total talent tech exist? 29:31 The labour market paradox – how to solve it32:38 Specific talent pools 36:50 Can talent marketplaces help solve talent scarcity? How can they reassure enterprises they understand risk? 41:34 Remote work – curse or cure? 46:19 AI, automation and job displacement 52:30 Future of work predictions55:33 Would apprenticeships for well-paid trades attract young people?57:36 Resources that inform Maarten’s thinking on work
In this episode, Connor & Maarten discuss:Connect with Maarten: https://www.linkedin.com/in/maartenhansson/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Novartis's website: https://www.novartis.com/
Visit CXC's website: https://www.cxcglobal.com/ -
On this episode of The Open Talent Report, Connor Heaney speaks to Tom Davenport, Managing Director of Alvius. Alvius is a leading technology company which provides VMS and talent pooling technology solutions to staffing, recruitment, and jobs businesses.
Tom is a 3-time founder. He has also been a consultant for PWC, an Innovation Advisor for the Tesco Group and a soldier in the British Army Reserve.
In this episode, Connor & Tom discuss:
2.11 Tom’s story – how he became an MD at Alvius
8.15 In the era of talent pools and talent marketplaces, why are recruitment and staffing agencies still in business?
18.31 The fetishization of failure and Tom’s learnings from failure
23.23 The journey of raising money
29.14 The challenges Alvius solves
35.12 The talent scarcity crisis – how can technologies like Alvius’s solve this?
45.05 Is there a role in matching talent outside a country’s borders?
50.05 AI and jobs displacement
54.48 Predictions for future of work
Connect with Tom: https://www.linkedin.com/in/tom-davenport-8a35011a/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Alvius's website: https://alvius.com
Visit CXC's website: https://www.cxcglobal.com/ -
On this episode of The Open Talent Report, Connor Heaney speaks to Terri Gallagher, CEO at Gallagher and Consultants. She is also an author and speaker.
Terri created Walt Disney World’s first contingent workforce program, and grew her expertise working for the largest Global MSP/Staffing companies in the world. She then started her consultancy firm to break the standard paradigms of traditional contingent workforce solutions.
Gallagher and Consultants employ an emerging model of alternative workforce management, the Adaptable Talent Program approach (ATP), to help businesses manage and optimise their contingent workforce.
In this episode, Connor & Terri discuss:
3:56 Terri’s story7:01 Entrepreneurial journey difficulties learnings12:01 The problems and challenges Gallagher and Consultants solve16:30 Are staffing companies ripe for disintermediation by newer tech providers?18:50 Are large MSP’s and VMS’s at risk from talent marketplaces?22:34 Direct sourcing – why are companies not buying it?25:45 Gallagher and Consultant’s Adaptable Talent Program29:06 The talent availability problem – why do we have it and what can we do about it?37:42 How do we bring deskless workers into remote working?40:44 Future of work predictionsConnect with Terri: https://www.linkedin.com/in/terrigallagher3/
Connect with Connor: https://www.linkedin.com/in/hrmconnorheaney/
Visit Gallagher and Consultant's website: https://www.gallagherandconsultants.com
Visit CXC's website: https://www.cxcglobal.com/ - Show more
