Episodes
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THE PROPERTY PODCAST with WARDS ESTATE AGENT SERIES 2
Episode 6 - How AI And Technology Will Change The Future Of Buying A House
Key Points:1. Introduction and Context:
Emphasis on estate agency as a people-centric business despite technological advances.2. Impact of Technology on Estate Agency:
Evolution Over Time:
Transition from traditional methods (1980s) to modern online property portals.Enhanced marketing reach and data-driven insights through online platforms.Changing Business Practices:
Shift from newspaper mass-marketing to detailed local knowledge and personalized service.Utilisation of actionable data from online portals for better decision-making.3. Challenges and Competitive Landscape:
Increased competition due to global reach via technology.Rising standards for quality property presentation (photos, descriptions).Persistence of personal touch amidst emerging online-only models.4. Technological Innovations:
VR and AI:
Virtual reality tours, 3D views, video calls – pivotal during COVID-19.AI enhancing services with chatbots, data analytics for staff training/coaching.Emerging Technologies:
Augmented reality headsets for space visualisation.Use of drones for quick surveys/virtual tours.AI applications in customer interactions & sentiment analysis.5. Maintaining Security and Human Touch:
Data Security:
Importance of GDPR compliance, phishing awareness, encryption practices.Balancing Technology with Human Interaction:
Empathy reduces client anxiety during home buying/selling processes.Technology enhances but does not replace personal interactions; offering both digital/in-person services based on client preferences.For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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THE PROPERTY PODCAST with WARDS ESTATE AGENT SERIES 2
Episode 5 - A Career In Estate Agency
🏡 Key Topics Discussed📞 The Importance of Great ConversationsThe phone as an agent's best friend.Building relationships through meaningful conversations.Seeing customer support as a privilege.👩💼 Career Paths in Estate AgencySuitable backgrounds for aspiring estate agents.Traits that make successful professionals:Passion for property.Excellent telephone manner.Empathy and resilience.💼 Transferable Skills & TrainingImportance of great customer service skills.Continuous training from day one; classroom and field training included.🌟 Values & Company CultureHonesty, integrity, respect – core values lived daily by employees.Community involvement through charity work like climbing Snowdon or walking the Seven Sisters.🏆 Competitions & RewardsFun competitions within the company offering trips to New York or Europe based on performance metrics like customer experience points.🌐 Technology & Social Media in RecruitmentAlice McDonald discusses how technology plays a crucial role:
Use of social media platforms (Facebook, Instagram, LinkedIn) to showcase company culture and vacancies.Positive reviews on Glassdoor and Indeed help attract potential candidates.🚀 Day-to-Day Life as an Estate AgentA typical day includes:
Morning meetings with coffee discussing previous days’ business.Booking appointments and liaising with mortgage advisers.Viewing properties or hosting open house events in the afternoon.🤝 Interview Process InsightsClaire Goodenough explains what applicants can expect:
Fast response times (within 24 hours).Initial Teams meeting interview lasting about 20–30 minutes focused on getting to know you as a person.💬 Final Thoughts: People Over Property?Being people-oriented is more important than just having expertise in property when it comes to succeeding in this industry.
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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Missing episodes?
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THE PROPERTY PODCAST with WARDS ESTATE AGENT SERIES 2
Episode 4 - First Time Mortgages Explained
Basic Explanation of Mortgages:Definition: A mortgage is a long-term loan (typically 25-35 years) with lower interest rates than standard loans, aimed at property acquisition.Key Nature: Large loan over a long period with a smaller interest rate.Types of Mortgages and Considerations for First-Time Buyers:Deposit Requirement: Minimum 5%.Lender Schemes:
Parent-backed savings for mortgage security.First Home Scheme offering properties at 30% less market value.Favourable rates on new builds.Evaluation Parameters:
Single income: 4.5 times the salary.Joint income: Combined income times 4.5.Financial Assessments:
Lenders check three months of bank statements and payslips.
Self-Employed Borrowers:Requires two years of trading profit records. Assessment includes available funds and repayment capabilities.
Credit Scores:Importance: Reflects payment reliability and borrowing history.
Improvement Tips:
Timely bill payments.Managing existing debt.Mitigation options exist even without credit history or minor past defaults.Interest Rates and Repayment Structures:Types:
Fixed Rates
Recommended for predictability and budgeting.Variable Rates
Could fluctuate based on market conditions.Advisement: Consulting a mortgage adviser for tailored solutions is recommended.
Important Considerations for Long-Term Affordability:Evaluating stable monthly payments in relation to income and expenses is crucial—planning based on potential changes like family planning or job changes helps ensure sustainability.
Repayment & Exit Fees:Nature: Charges apply when exiting a preferential rate mortgage early.
Common Allowance:* Lenders often permit up to10% overpayment per year without fees.Guarding against exit fees involves careful calculation when planning refinancing.
Protection Policies:Income protection plans can cover mortgage payments in case of illness or job loss.
Final Tips & Golden Rules For First-Time Buyers:1 Understand Personal Finances Assess affordability monthly basis
2 Agreement In Principle (AIP) Obtain it without paying fees
3 Register With Estate Agents For early access to properties before they hit portals
4 Organise Paperwork Prepare bank statements, payslips and other required documents expedite process
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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THE PROPERTY PODCAST with WARDS ESTATE AGENT SERIES 2
Episode 3 - How to Make Money from Your Property
Key Discussion Points:Long-Term Family-Oriented Tenants vs. High-Income Transient Renters
Properties in family-centric areas often attract long-term tenants.Premium locations tend to draw high-income but transient renters.Business Approach to Letting Properties
Rental properties should be viewed as businesses.Compliance with safety regulations is crucial (e.g., electrics, gas).Renovation and Investment Strategy
Keep improvements classic and neutral for broad tenant appeal.Avoid over-personalising renovations.Types of Property Investments
Investors may seek either capital growth or immediate rental income.Understanding financial goals is essential (capital appreciation vs high yields).Challenges of Renting by Room
Requires careful consideration of licensing laws and occupancy rates.Increased management workload needs thorough calculation for viability.Importance of Professional Advice Despite online resources, consulting a lettings expert can prevent costly mistakes.
Choosing the Right Property Consider demographic stability; less desirable areas might offer stable prospects.
Maximising Land Value
Introduce developers familiar with local planning systems.Explore options beyond residential development e.g., commercial uses or retirement facilities.Timing & Planning Applications
There’s no universally best time; appropriate developer submission optimizes value.
Future Prospects & Government Influence:
Optimism due to government policy changes emphasizing certain development areas.
Detailed Insights:Local Planning Authorities (LPAs)
Governed by National Planning Policy Framework dictating housing needs in specific areas.Selecting Developers
Choose developers who understand local authority regulations.Land Separation for Private Individuals
Subdividing land creates additional opportunities but requires awareness of tax implications.Investment Opportunities in Kent
-Factors include resale values constraints like flooding risks regulatory limitations Greenbelt AONB etc
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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THE PROPERTY PODCAST with WARDS ESTATE AGENT SERIES 2
Episode 2 - I’m Unhappy with My Current Estate Agent
**Key Points:**
1. **Estate Agency Agreements:**
- Read through agreements carefully.
- Understand terms like sole agency (one agent) vs multi-agency (multiple agents).
- Sole agency often gives a better impression and commitment but know how long you’re committed.
2. **Fees & Services:**
- Be clear on charges including VAT.
- Some services may incur extra fees (e.g., photography).
3. **Termination:**
- Notice periods are typically 14 days post-fixed term.
- Agents will charge if they introduced the buyer even privately sold properties under sole selling rights.
4. **Rights & Complaints:**
- Know your rights; all agents must belong to a redress scheme like The Property Ombudsman.
- Formalize complaints via email or letter if necessary before involving the ombudsman for unresolved issues.
5. **Switching Agents:**
– Ensure full release from previous agreement before signing new one.
– Obtain list of prospective buyers from outgoing agent for clarity in future dealings.
For trusted advice, visit The Property Ombudsman's website or contact their consumer guides directly for accurate information rather than relying solely on hearsay.
To sum up:
- Serve out required notice
- Get confirmation you're free to instruct another agent
- Keep track of applicants introduced by both old and new agents
Common misconceptions about estate agents include beliefs that they handle every aspect alone—many professionals play crucial roles in successful transactions.
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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THE PROPERTY PODCAST with WARDS ESTATE AGENT SERIES 2
Episode 1 - Achieving The Best Price For Your Property
Introduction Welcome to Series 2 of the Property Podcast Host: Garry Wilson introduces the podcast and its focus on Kent property news. Special guest: Gemma Duckworth discusses strategies for achieving the best price for your property. Key Discussion PointsImportance of Open Houses
Open houses can help achieve the best price.Tailored open house plans make clients feel comfortable. Suitable for both investors and long-time homeowners.Effective Marketing Strategies
Marketing is crucial in influencing sale prices.Strategy planning starts before listing online.Bespoke pre-launch approach targets potential buyers already in databases.Pricing Strategies
Setting realistic prices is essential.Understanding client motivation helps tailor pricing strategies.Testing market response through initial higher or competitive pricing.Success Stories vs Horror Stories
Success Story: A family home listed competitively led to a high offer due to strategic marketing and open house events.Horror Story: Overpricing leading to lost sales opportunities and financial losses during transactions.Modern Techniques in Real EstateVirtual Tours
Became popular during the pandemic; still widely used today.Exclusive Previews via Website Launches
Properties are first launched on Wards' website before wider platforms like Rightmove or Zoopla, offering serious buyers an exclusive preview.Tips for Sellers:For Sale Boards: Simple yet effective method to attract local interest early on.Realistic Pricing: Engage with agents who provide evidence-based valuations rather than speculative high figures that may not sell quickly.Virtual Tours & Matterport Technology: Offers a comprehensive view of properties without physical visits initially, attracting serious buyers only after virtual tours.Conclusion:The episode emphasises tailored approaches in real estate marketing—from bespoke pre-launch strategies to well-planned open houses—highlighting how these methods can lead sellers toward successful outcomes even amid challenging markets like those influenced by recent global events such as pandemics.
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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In this, the final episode of this series of The Property Podcast with Wards, Garry Wilson will be discussing everything to do with Completion Day and Moving Into Your New Home with our special guest Tom Ross-Bason, Regional Managing Director at Wards Of Kent.
Music is ‘The Holiday’ by Ikoliks
Connect
https://www.facebook.com/wardsofkent
https://www.instagram.com/wardsofkent
https://twitter.com/wardsofkent
https://www.wardsofkent.co.uk
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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Insights into Kent's Property Market
In this episode we dive into the appeal of Kent for property buyers and renters with guest Jennifer Woolley, Branch Partner at Wards. Key points discussed in the episode include:
1. **Kent's Attraction:** A balanced mix of rural and urban living, excellent schools, locally sourced food options, easy access to London via train rides within an hour.
2. **East vs West Kent:** The suburban lifestyle offered by West Kent contrasted against East’s coastal living experiences.
3. **Redevelopment in Medway Towns:** Insights on growth in Rochester and Chatham from a local perspective; highlighting unique features like retail areas, historic dockyards etc.
4. **Comparison with Neighbouring Counties:** Similarities & differences between property markets in Sussex & Essex due to proximity to London; discussion about factors influencing buyer preferences - budget or desired lifestyle (coastal/rural/suburban).
5. **Price Differences across Counties**: Factors causing price variations among similar properties across counties; affordability aspects within different areas of Kent.
6. **Unique Homes in Kent**: Emphasis on historical heritage properties available throughout the county including grade 2 listed manor houses & barn conversions such as Preston Hall dating back to 1102 AD now converted into apartments.
7. **Potential Developments Influencing Property Values**: Importance of considering upcoming infrastructure changes that might affect property values positively (like road upgrades) or negatively (overdevelopment leading to overcrowding/competition); benefits brought about by new housing developments like new schools/doctors surgeries job opportunities etc.; advice on contacting local agencies for insights on potential impacts.
8. **Eco-friendly Housing Options**: Discussion around sustainable property trends focusing on carbon neutrality and energy efficiency featuring energy-efficient appliances/solar panels/air source heat pumps/car charging points.
For more insightful discussions about real estate market trends tune into our next episode!
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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**Episode 7 - Property Renovation Insights**
In this enlightening episode, we delve into the world of property renovations with our special guest, Jonathan Carroll from Wards of Kent. We cover a range of topics including common renovation mistakes, planning strategies and emerging trends in home design.
Key Discussion Points:
1. **The Importance of Structural Soundness:** Before starting any renovation project, ensure your property is structurally sound – watertight and free from issues with the roof or walls.
2. **Planning & Budgeting:** Prepare a works schedule along with a specific budget and timeline before commencing renovations.
3. **Task Sequencing:** Consider the sequence of tasks during renovations to avoid damage to finished interiors.
4. **Trend Awareness:** Stay up-to-date with current design trends when renovating homes for resale value enhancement.
5. **Choosing Colors**: Stick mostly to neutral tones which can be complemented by soft furnishings adding splashes of color if desired.
6. **Target Market Priorities:** Understand that different buyers have different priorities — first-time home buyers vs luxury property purchasers.
7. **Smart Home Technology Integration**: Incorporate smart devices based on target market preferences as they could make your property stand out to potential buyers
8. **Energy Efficiency Upgrades**: Make properties more energy-efficient due to growing environmental awareness and stricter regulations without overspending
9 .**Dealing With Older Properties**: Be aware of unique challenges such as poor ventilation leading potentially to dampness or rot issues which should be investigated thoroughly through surveys before purchase.
10 .**Checking Property History**: Check for past problems or insurance claims related to the property especially in areas prone subsidence
11 .**Avoid Common Renovation Mistakes**: Avoid going over budget and cutting corners which can lead poorly executed results; also remember obtaining correct certification for significant alterations like garage conversions is crucial
12 .**Project Planning Tips**: Plan carefully before starting renovations including setting aside contingency funds for unexpected costs; get professional quotes beforehand from reputable tradespeople recommended by good reviews or trusted sources.
Join us next time where we will continue to provide valuable insights into the Kent Property Market on The Property Podcast with Wards.
CONNECT
https://www.facebook.com/wardsofkent
https://www.instagram.com/wardsofkent
https://twitter.com/wardsofkent
https://www.wardsofkent.co.uk
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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Navigating the Rental Market
In episode 6 of the Property Podcast, we delve into the current state of the rental market with James Stefanie, Lettings Business Development Director at Arun Estates and Wards. We discuss:
1. The impact of COVID-19 on property rentals: How confinement led people to re-evaluate their housing needs and how this has affected supply and demand.
2. Tips for first-time renters: From understanding your budget to consulting with letting agents, learn what you need to know before entering the rental market.
3. Rental application process: Understand what landlords typically require from potential tenants including personal identification, proof of employment/income, references from previous landlords/employers and credit checks.
4. Tenant-Landlord relationship: Explore tenant rights and responsibilities concerning property maintenance and care as well as landlord obligations.
5. Rent negotiation & increases: Learn about rules regarding rent increases depending on your type of tenancy agreement (fixed term or rolling contract) and discover how to handle unfair hikes during renewal discussions.
Join us in this discussion that will guide both first-time renters navigating through the renting process as well as seasoned ones looking for a refresher course amidst unpredictable shifts in today's rental market!
CONNECThttps://www.facebook.com/wardsofkent
https://www.instagram.com/wardsofkent
https://twitter.com/wardsofkent
https://www.wardsofkent.co.uk
https://www.arunestates.co.uk
#PropertyPodcast #RentalMarketInsights #PostPandemicRentals #FirstTimeRentersGuide #TenantScreeningProcess #LandlordResponsibilities #TenantsRightsAndDuties #RentNegotiations #PeriodicTenancyExplained #UnderstandingSection13 #wardsofkent #arunestates
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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Episode 5 - Project Home Buying Tips
In this episode, we dive into the world of project home purchases. We're joined by guest expert Jonathan Carroll, Branch Development Partner at Wards, with over two decades of experience in property management.
Key Topics:
1. **Understanding the Local Market**: Researching local market trends and prices is crucial when considering buying project homes in Kent.
2. **Building Relationships with Estate Agents**: They can provide early information about properties entering the market.
3. **Financial Advice**: Seek professional advice before setting budgets or making offers due to fluctuating mortgage rates.
4. **Budgeting for Renovations**: Set aside at least a 10% contingency for unexpected costs like boilers, kitchens, bathrooms renovations which have seen price increases recently.
5. **Considering Hidden Costs & Issues**: Older properties may come with issues like dry rot, dampness, old timbers etc., that might surface during renovation process; unseen elements such as electrics and plumbing also pose potential problems.
6. **Government Schemes & Incentives:** Look out for grants available for listed buildings or energy efficiency savings on heating and insulation depending on your local authorities' offerings.
7. **Staying Updated on Regulations:** Regularly check back to stay updated about changes in legislation regarding things like insulation standards.
8. **Surveying Process:** Understand different types of surveys (mortgage valuation, home buyer's report and building survey) to gauge structural condition of homes effectively.
9. **Planning Permission & Building Regulations:** Certain areas might have restrictions so it’s important to consult your local planning office before starting any project work.
10.**Increasing Property Value through Extensions or Conversions:** This not only enhances its worth but also improves sustainability while complying with all regulations
11.*Professional Help:* Always hire professionals who are recommended and certified especially for electrics and plumbing works
12.*DIY Renovations:* Don’t shy away from doing some renovations yourself to save costs; resources are readily available online
13.*Negotiating Purchase Price:* Use your position as leverage if you’re not selling another property simultaneously.
Stay tuned till the end where our expert shares his valuable insights on how one could increase their investment by up to 30% if done right!
CONNECT
https://www.facebook.com/wardsofkent
https://www.instagram.com/wardsofkent
https://twitter.com/wardsofkent
https://www.wardsofkent.co.uk
#propertyinvesting #realestateinvesting #renovationprojects #budgetconsciousbuyers #researchyourmarket #diyrenovations #profitmargin #propertyflipping #propertymarket #propertyexperts
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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Welcome to Episode 4 of The Property Podcast with Wards - Kent’s local independent estate agent. In this episode, we delve into the world of conveyancing with our guest Sara Smith from Brachers LLP based in Kent.
Key Points:
1. Understanding Conveyancing: We explore the role of a conveyancer and why choosing one isn't just about cost but also quality.
2. The Process Explained: From verifying your identity to conducting searches at Land Registry, we break down each step involved in buying or selling property.
3. Role of Conveyancers: We discuss how they liaise between clients, mortgage companies and estate agents; review search results; address potential problems like boundary disputes; ensure transparency throughout all aspects and protect the client's best interests.
4. Legal Checks & Searches: Comprehensive checks include title searches at land registry, local authority searches for planning history, water and drainage search as well as an environmental search to identify past land use ensuring no contamination or flooding issues exist.
5. Potential Pitfalls & Solutions: Discussing common pitfalls like incomplete documentation causing delays and possible solutions such as modifying documents or getting insurance cover for many defects.
Join us on this insightful journey through the complex yet essential process of property transactions!
CONNECT
https://www.facebook.com/wardsofkent
https://www.instagram.com/wardsofkent
https://twitter.com/wardsofkent
https://www.wardsofkent.co.uk
https://www.brachers.co.uk
#propertypodcast #homebuyingprocess #realestateadvice #conveyancingexplained #expertiseandknowledge #financialadvisor #estateagent #propertynews #chainsanddelays #insurancetips
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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In this third episode of The Property Podcast with Wards, Garry is taking a look into at all things related to mortgages with our special guest Gavin Welch, Financial Services Sales Director at Mortgage Matters Direct.
CONNECT
https://www.facebook.com/wardsofkent
https://www.instagram.com/wardsofkent
https://twitter.com/wardsofkent
https://www.wardsofkent.co.uk
https://mortgagemattersdirect.co.uk
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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In our second episode we are looking at preparing to sell your home with our guest Tom Ross-Bason, Regional Managing Director at Wards. This months conversation includes valuations, legal requirements, the best way to take your house to market and in and outs of the chain.
Connect
https://www.facebook.com/wardsofkent
https://www.instagram.com/wardsofkent
https://twitter.com/wardsofkent
https://www.wardsofkent.co.uk
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
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On this episode, Garry Wilson interviews regional managing director of Wards, Tom Ross-Bason to discuss everything associated with preparing to buy your home including budgeting, what property would suit your needs, potential issues and things to look at before you make arguably the biggest decision of your life so far.
Connect
https://www.facebook.com/wardsofkent
https://www.instagram.com/wardsofkent
https://twitter.com/wardsofkent
https://www.wardsofkent.co.uk
For more insights into selling your property effectively within Kent’s dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal today!
To listen to other episodes in the series, please head over to www.im-listening.co.uk
or wherever you listen to your podcasts
-
For more insights into selling your property effectively within Kent’s
dynamic market,
visit wardsofkent.co.uk for free online valuations or book an appraisal
today!
To listen to other episodes in the series, please head over to
www.im-listening.co.uk
or wherever you listen to your podcasts
