Episodes
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In sports, the ‘greatest of all time’ is referred to as the GOAT. It’s a good acronym. Clean, easy to say. On the resilient journey – we are counting down the greatest walk-up songs of all time. And…well…GWUSOAT is just a terrible acronym.
Hello everyone and welcome to episode 152 of the Resilient Journey podcast, presented by the Resilience Think Tank.
Each week Mark asks our guest to name a song that they would have played as they walk to the podium to speak. This week, is part 2 of our countdown, revealing the top five best walk-up songs selected by our guests.
We also share insightful comments from the guests who selected the songs: Staci Sant Preux, Shane Mathew, Michael Crooymans, Vince Davis and Chris Platt.
So…without further adieu – here’s the top five.
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If you’re a fan of the Resilient Journey, you know that our most popular question is this: If you could pick a song to be played as you are walking to the podium to speak, what song would you pick and why?
Hello everyone and welcome to episode 151 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we begin our countdown of the top ten best walk-up songs selected by our guests.
What’s the criteria? First, it has to be a GREAT song – that’s an absolute MUST. AND… it needs to fit in with the overall message that the guest conveys during their episode.
This week we’ll share songs ten through six and a few honorable mentions.
If you like music and resilience, this episode is for you.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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Missing episodes?
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Do you believe we landed on the moon? Was the 2020 election stolen? Is the earth really flat? Did aliens come down and tidy up Lindley Gooden’s garden? People believe different things. But rather than fight, our guest says it’s time for reconciliation.
Hello everyone and welcome to episode 150 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, we continue our conversation with Lindley Gooden, founder of Greenscreen and author of a new book called The Future of Truth.
Lindley and Mark talk about social media’s involvement in the spread of mis and disinformation and how organizations should combat misinformation.
Lindley gives us tips to help us identify if what we believe is actually just a conspiracy theory and offers advice on how to respond to people who believe them.
And he identifies the real concern of disinformation – that it does harm. And the recent events in the UK are proof.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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What if I told you that this was the final episode of the Resilient Journey? If I told you that because it was a fact, that would be the truth. If I said it because I heard a rumor, that would be misinformation. But if I new it was a lie, what would that be?
Hello everyone and welcome to episode 149 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, Mark welcomes Lindley Gooden, founder of Greenscreen and author of a fantastic new book called The Future of Truth. Lindley says that COVID wasn’t the only disease to sweep the world in the early 2020’s.
They talk about the difference between mis and dis-information, how to spot it and what it means to those of us in the risk and resilience industries.
Lindley explains that it is extremely valuable to be a good story teller and suggests we learn to hug our inner chimp.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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The Resilient Journey is here to help resilience professionals learn more about adjacent disciplines. Last week Mads Paerregaard shared important details about physical security. This week, we dive into the world of crisis communications.
Hello everyone and welcome to episode 148 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, Mark welcomes Stephanie Craig, the President of Kith – a crisis management consulting firm that helps clients prepare for, manage, and navigate high-profile crises. Stephanie explains that when it comes to crisis communications, the goal is to always protect reputations.
She and Mark talk about the who, what and how of crisis communications, the importance of knowing your stakeholders and the value of pre-drafted templates. Stephanie explains why trust and clarity are critical to effective communications. Let’s find out why.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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From time to time, we all struggle with aspects of our job that are less familiar to us. You may have worked in the resilience industry for a number of years, but never had reason to focus on an adjacent discipline. The Resilient Journey is here to help.
Hello everyone and welcome to episode 147 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, Mark welcomes Mads Paerregaard, CEO of Human Risks. Mads and Mark are talking about physical security risk and the natural connection it has with resilience. They talk about the value of understanding the business and communicating in clear business language.
Mads says that by understanding the criticality of specific facilities, we can establish appropriate security measures and resilience strategies. And…Mads give advice to resilience professionals who don’t have a lot of experience with physical security.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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Diversity, equity and inclusion has been all over the news recently. In fact, DEI is everywhere – from the corporate boardroom to the political arena. This week’s guest knows a thing or two about diversity and she says “DEI is going to win!”
Hello everyone and welcome to episode 146 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week, Mark welcomes guest co-host Lisa Jones. Lisa and Mark are joined by Dee C. Marshall, CEO and Managing Partner of Diverse and Engaged. In this important episode Dee explains that we are experiencing what she calls “DEI 4.0” and tells us what’s going on with DEI globally.
Lisa asks if organizations rushed to implement DEI and what’s the reason for the recent change in direction. They discuss American privilege and if American culture really cares about the well-being of its people.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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Gilda Radner said “Life is about not knowing, having to change, taking the moment and making the best of it without knowing what’s going to happen next.” Change is inevitable. So we asked today’s guest how to deal with change and she said: Get Over It.
Hello everyone and welcome to episode 145 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by professional motivational speaker and fire ball – Anne Bonney. Anne and Mark walk through the 5 Ps of Navigating Change. Anne encourages us to dance in the discomfort zone, focus on what we can control – and how to know when to Punch It Margaret!
They talk about that inner voice of doubt and Anne explains that often, the last mile is the hardest.
And find out what Anne means when she tells us what is “huglier importer” than offering help to someone.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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In this week’s episode we’re going to look at things a little differently. Instead of looking at business continuity through your eyes, we are challenging you to look at your response plans through the eyes of first responders. And we have just the guest to do it.
Hello everyone and welcome to episode 144 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we look at business continuity through the eyes of a first responder as we’re joined by Erik Endress, CEO of On Scene Technologies. Erik tells us what business continuity planners often overlook and how important communication is when it comes to getting first responders to the right spot, as quickly as possible.
Erik and Mark discuss things we need to keep in mind when it comes to accounting for our people after an evacuation. And they discuss Run, Hide, Fight techniques and once again – the importance of effective communications.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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In episode 99 of this podcast, Mark Armour joined us to talk about Adaptive Business Continuity. During our conversation Mark said that he doesn’t like the BIA, plans or documentation. Well…..today’s guest has a different point of view.
Hello everyone and welcome to episode 143 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are going to Newfoundland as we’re joined by Garth Tucker, a Director of Business Continuity with over 20 years of experience.
In addition to talking about getting Screeched In, Come From Aways and cod kissing, Garth explains that without BIA data, we can’t do effective plans. And without plans, people panic. He provides us with tips and tricks for a better BIA – including how to improve your process, what data to collect and how to effectively use that data.
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This week’s episode combines soft skills like active listening with sales, marketing, customer service and even acting. You might be wondering what all of this has to do with resilience. Well, stick around because it all comes together in one episode.
Hello everyone and welcome to episode 142 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by one of the most prominent professionals in the resilience industry – Chloe Demrovsky.
In her interview with Mark, Chloe explains why she stepped down from her leadership role with DRI.
She shares her view on the state of the resilience industry in 2024 and says that our mandate has never been stronger because the disruptions just…keep…coming.
Chloe advocates for having a strong message, being approachable and demonstrating how much we care about the organization by repeating back your executive’s core language.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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In last week’s episode, we began a conversation with John Ashford about the uncertainty that elections all over the world are going to have on business. John told us that what he’s seeing in 2024 reminds him more of what life looked like in the 1930s.
Hello everyone and welcome to episode 141 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This is part two of a special conversation about business resilience during political uncertainty. We are joined once again by John Ashford, Chairman and CEO of The Hawthorn Group who tells Mark what he thinks the implications are of the November US election – including impacts on green energy, infrastructure, and supply chains.
John gives advice to businesses and reminds us that in chaos there is opportunity.
John explains that risk assessment and risk management will be more important in the next six to twelve months than ever.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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They say that politics is something you should never discuss in polite conversation. But the truth of this episode is that business hates uncertainty and if we’re going to have a real view of risk and resilience in 2024, this is a conversation we must have.
Hello everyone and welcome to episode 140 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by John Ashford, Chairman and CEO of The Hawthorn Group who says that there are three specific types of threats business face today: Shooting wars, non-shooting wars and the domestic crises making cities unsustainable for business.
On top of our day-to-day focus, much of the world is heading for elections as people will head to the polls in the US, UK, and France and leadership is either new or in jeopardy in the Netherlands, Germany and Canada.
This is part 1 of a special two-part episode.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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In last week’s episode Mike Janko told us that every journey needs a roadmap. This week’s guest went on a 4 day hike. She had a roadmap, a guide and a chef and still struggled. But the outcome is a treasure for all of us to hear.
Hello everyone and welcome to episode 139 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by Melissa Muñiz who shares her lessons about personal and community resilience based on her personal journey in Machu Picchu.
Melissa ties her 4 day hike along the Inca trail to her own personal resilience and shares lessons we can apply to our resilience programs. She and Mark talk about the need for adaptability and how a diverse point of view can help you navigate to a better position.
Melissa also shares inspirational stories of community resilience which are lessons for all of us.
Listen and find out – did Mark really climb Pike’s Peak?
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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This week’s guest uses the concept of a journey as a core message in his approach to resilience and he feels we should “consider resilience a journey through a complex program”. But he also says, every journey needs a roadmap.
Hello everyone and welcome to episode 138 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by best selling author, and Goodyear Director of Global Business Continuity - Mike Janko.
In this episode Mike and Mark talk about the need for benchmarking by building a program scorecard. Mike says you can’t improve what you can’t measure – and the real value comes in understanding how well you execute your plans and how resilient you really are.
Mike explains his phrase “Lead, Follow and Guide the Way”.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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It’s been called “America’s Pastime”. Major League Baseball is the pinnacle of professional baseball in North America. 30 teams split between the American and National Leagues. But what does it have to do with resilience?
Hello everyone and welcome to episode 137 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by James Green and yes we are talkin’ baseball….and resilience. In this episode James and Mark talk about analytics and self-care when the game is a grind. Also, the recent decision by major league baseball to incorporate stats from seven negro leagues into their record books. And Mark makes a promise – each baseball question has a direct link to the resilience industry. (Even the question about Angel Hernandez).
Well, not exactly - when the guys get into a debate about who would win a world series and which team to cheer for, all bets are off.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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This week we are putting a bow on our conversation about demonstrating and articulating value. You may be doing all the right things, but if you aren’t reporting it properly you might be doing yourself a disservice.
Hello everyone and welcome to episode 136 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by friend of the podcast Steve Strout, a long-time C Suite Executive and Board Member. Steve gives us the inside scoop on what Boards and executives are looking for. Simply put – he tells us how to present your program. Steve tells Mark we need to start with “Why” and learn how to tell an effective story – but he adds, be careful what you say.
And, there’s a crucial takeaway…a “nugget” that you won’t want to miss that will make sure your reporting always resonates with the board.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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This week we want to do something a little different. If you’ve been paying attention, you’ll know that – over the past few we have been talking about the need for a new approach to business continuity.
Many still struggle to show the value of their program. But why?
Hello everyone and welcome to episode 135 of the Resilient Journey podcast, presented by the Resilience Think Tank.
In this post-pandemic world, where seemingly every C Suite and Board on the planet has an increased view of the need for resilience, and in a year when risks and threats abound – everywhere from climate change, cyber and supply chain risks to severe weather and geopolitical unrest – it makes us wonder – what are we as resilience professionals not doing enough of to show our executive teams that we add value?
The answer? It’s time for Instantaneous Improvement.
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We share a fundamental principle with this week’s guest. Be easy to do business with. As resilience professionals that translates to one thing: Showing value in everyday activities.
Hello everyone and welcome to episode 134 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we are joined by Frank Shultz, founder and CEO of Infinite Blue. In this episode Frank and Mark talk about breaking traditional BCP rules, demonstrating value every day and how to not annoy your stakeholders.
Frank says the conversation about value has to be about resilience, not ROI. And that it’s critical for us as resilience professionals to really understand what it is that our organization is trying to achieve.
And what does Mapquest and Waze have to do with all this?
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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This week’s episode is a story about the word “and”. It’s a living blueprint about vulnerability AND resilience, love AND compassion, transformation AND empowerment.
Hello everyone and welcome to episode 133 of the Resilient Journey podcast, presented by the Resilience Think Tank.
This week we invite you to listen to an intimate conversation about suicide, life choices and a blueprint for transformation as we are joined by author Wendy Beth.
Wendy explains the changes in her mindset after she survived a suicide attempt 35 years ago. She went from wanting everything to go dark to being a person who has a story to tell and now realizes she has a right to be happy…and to create happiness.
And Wendy has advice that we all need to hear, including a reminder that You. Are. Irreplaceable.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
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