Episodios
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What does it take to lead an association that represents thousands of architects in one of the largest economies in the world? How do you balance tradition with innovation in an industry that values tradition and longstanding practices?
In this episode of Associations Thrive, host Joanna Pineda interviews Jennifer Briggs, EVP & CEO, of the Texas Society of Architects (TxA). Jennifer discusses:
How TxA represents 8,000 architects across Texas, making it the third-largest component of the American Institute of Architects (AIA).The three-tiered membership structure of AIA, which requires architects to be members at the local, state, and national levels.The importance of advocacy in protecting the licensing process and ensuring TxA is involved in key projects affecting public health, safety, and welfare.How TxA revamped its leadership development and nomination process to cast a wider net and better identify future leaders.The redesign of Texas Architect magazine after a decade, balancing bold new design with respect for the professionâs rich traditions.TxAâs partnership with the TV series "America by Design", which showcases architecture projects and highlights innovative products used by architects.The shift in Architect Day at the Capitol, expanding the event to better prepare members for meetings with legislators and provide valuable networking opportunities.The misguided perception of architecture as a luxury profession, and how TxA works to change that narrative by highlighting the everyday work of architects in designing schools, workplaces, and public spaces.Jenniferâs passion for change management, why she embraces it, and how she has implemented it throughout her career.The experience of transitioning from leading an accounting association to leading an architecture association, and her advice for other executives making similar industry jumps.References:
TxA WebsiteAmerica ByDesign: Architecture
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How do we ensure that healthcare is accessible, effective, efficient, and affordable for all? How can a professional society shape global health policy while advancing scientific research?
In this episode of Associations Thrive, host Joanna Pineda interviews Rob Abbott, CEO of ISPOR. Rob discusses:
ISPORâs role as the professional society for Health Economics and Outcomes Research (HEOR), with a global reach spanning over 100 countries and 20,000 members.How ISPOR is a multi-stakeholder society that includes clinicians, researchers, policymakers, industry professionals, and investors, creating a broad and impactful membership base.The importance of health economics and outcomes research in informing healthcare policy and improving patient outcomes worldwide.ISPORâs recent rebranding from the International Society for Pharmacoeconomics and Outcomes Research to ISPOR â The Professional Society for Health Economics and Outcomes Research, making the organization more inclusive of healthcare professionals.The launch of ISPORâs 2030 strategic plan, which features a bold vision for a world where healthcare is accessible, effective, efficient, and affordable for all.How ISPOR is shifting from primarily curating scientific research to actively engaging in health policy discussions and advocating for evidence-based decision-making.The upcoming launch of ISPORâs Institute for Global Health in 2025, which will focus on emerging healthcare challenges and horizon scanning for high-impact policy interventions.How ISPOR is strengthening its global chapters and partnerships to ensure local expertise informs global policy.The evolution of ISPORâs conferences, including record-breaking attendance and new events in Asia and Latin America to expand engagement in underserved regions.How ISPOR is working to redefine the concept of âvalueâ in healthcare, incorporating social determinants of health and a more holistic approach to decision-making.References:
ISPOR WebsiteMusic from #Uppbeat (free for Creators!):
https://uppbeat.io/t/paul-yudin/quiet-flight
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What role do state archives play in preserving history, ensuring government accountability, and providing vital records for the public? How can an association shift from an exclusive membership model to an inclusive, trade-based organization?
In this episode of Associations Thrive, host Joanna Pineda interviews Joy Banks, Executive Director of the Council of State Archivists (CoSA). Joy discusses:
What CoSA is and how it supports state and territorial government archives across the country.The role of state archivists in preserving government records and ensuring public access to critical historical and legal documents.The types of records that state archives manage, including gubernatorial documents, legislative records, judicial rulings, birth and death certificates, and even National Guard records.The increasing importance of digital records, retention policies, and the challenges of electronic archiving.How state archives ensure government transparency, aid disaster recovery efforts, and help with legal claims.The relationship between state archives and the National Archives, including jurisdictional negotiations over historical records.CoSAâs transformation from an exclusive 56-member professional organization to a trade association representing entire state archives institutions.How CoSA adapted its membership model to sustain the organizationâs future, ensure knowledge transfer, and engage a wider professional audience.The shift in how CoSA supports its members, including launching a new membership platform to facilitate professional networking and discussions.The reimagining of CoSAâs in-person meetings, moving from co-located events to independent, immersive conferences that foster deeper engagement among members.References:
CoSA Website
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How does a community health center support its patients beyond medical care? In times of crisis, communities rely on trusted institutions to provide essential services. But how can an association or nonprofit ensure they are prepared to meet the vast and varied needs of their members?
In this episode of Associations Thrive, host Joanna Pineda interviews Eloisa Perard, President and CEO of Gracelight Community Health. Eloisa discusses:
How Gracelight is a federally qualified community health center serving over 24,000 underserved, uninsured, and low-income patients in Los Angeles.The role of community health centers in providing care regardless of ability to pay or immigration status.The devastating impact of wildfires on their community and how Gracelight responded with a fire relief fund, mobile support units, and essential supplies like food, water, and masks.How their mobile health program ensures access to care, even for displaced individuals.The importance of community partnerships with food banks, shelters, and utility assistance programs to create a safety net for patients.Gracelightâs comprehensive care approach, including primary care, pediatrics, dentistry, optometry, OB-GYN, and pharmacy servicesâall within the same facility.The role of care coordinators in ensuring seamless, holistic healthcare and avoiding duplicate tests or unnecessary procedures.The expansion of Gracelight with a new health center in East Hollywood, funded through a capital campaign.How they address the challenges of homelessness and substance use disorders in Los Angeles, meeting people where they are to provide care and resources.The importance of proactive community outreach, including education campaigns, food demonstrations, and working with school officials to promote preventive care.
References:Gracelight Community Health Website
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How can we ensure that behavioral health is fully integrated into overall healthcare? How can associations lead the way in advocating for better mental health and substance use disorder policies?
In this episode of Associations Thrive, host Joanna Pineda interviews Debbie Witchey, CEO of the Association for Behavioral Health and Wellness (ABHW). Debbie discusses:
How ABHW represents health plans that provide behavioral health and substance use disorder benefits to over 200 million Americans.The disparities in behavioral health coverage across different health plans and why some plans choose not to offer these benefits.The need for better data and outcomes measurement in behavioral health programs to ensure effectiveness.The challenges in data sharing and interoperability, particularly due to the exclusion of behavioral health providers from federal electronic health record initiatives.The importance of the Mental Health Parity law and why implementation has been challenging over multiple administrations.The role of primary care physicians in behavioral health, as most patients first seek mental health treatment through their primary care doctors.ABHWâs advocacy efforts, including priorities like telehealth flexibility, workforce expansion, and improving access to coordinated care.The Behavioral Health 101 initiative to educate policymakers and ensure informed decision-making in Congress.Debbieâs top goals for 2025, including advancing coordinated care, advocating for value-based behavioral healthcare, and ensuring ABHW remains a thought leader in the field.References:
ABHW Website
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How does an industry association create a tradeshow that transforms the industry? What does it take to balance the needs of large corporations and small family businesses within the same membership?
In this episode of Associations Thrive, host Joanna Pineda interviews Larry Graham, former president of the National Confectioners Association (NCA). Larry discusses:
How NCA represents about 500 candy companies, as well as brokers, machinery companies, and ingredient suppliers.The associationâs history, dating back to 1884, and its move to Washington, DC, during the 1960s to better advocate for industry interests.The growth of NCAâs tradeshow, from a modest beginning to becoming a major industry event now known as the Sweets & Snacks Expo.How NCAâs tradeshow helped shape the U.S. candy market and attract international exhibitors.How "candy" is defined in the industry as chocolate, gum, and mints.NCAâs advocacy efforts, including challenges around sugar and health, child labor in cocoa farming in Africa, and food labeling regulations.How candy remains a recession-resistant industry due to its affordability and association with celebrations and indulgences.NCAâs role in promoting candy as an occasional treat and combating negative perceptions around sugar.Larryâs pride in fostering a strong team and mentoring future association executives, with several former staff members now leading major trade organizations.The creation of NCAâs in-office candy store, which delighted visitors and served as a fun and effective promotional tool.Resources:
NCA Website
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International conferences are back and theyâre bigger and better than ever! What do conferences and tradeshows of the future look like?
In this episode of Associations Thrive, host Joanna Pineda interviews Sven Bossu, CEO, of the International Association of Convention Centres (AIPC). Sven discusses:
How AIPC represents 200 convention centers across 60 countries.AIPCâs membership growth in Africa, India, and Southeast Asia, which is driven by economic expansion and changing market dynamics.Svenâs journey to becoming CEO of AIPC in May of 2020 during the pandemic, when 95% of members were shut down.How during the pandemic, convention centers pivoted to support communities as hospitals, testing centers, vaccination hubs, and even creative spaces like drive-in cinemas.AIPCâs âFuture Shapersâ leadership program, focused on cultivating top talent through leadership training, mentorship, and real-world challenges. Participants present innovative solutions at the annual conference.AIPCâs âRegional Academies,â which are globally accessible, five-day boot camps for middle management, emphasizing practical skills like crisis management and conflict resolution.AIPCâs âQuality standardsâ certification program, which helps convention centers in developing regions overcome perceptions of being âinferiorâ markets.AIPCâs upcoming annual conference in Shenzhen, China will highlight cutting-edge technology and ambitious practices in the convention space. The conference will be held in the worldâs largest conference center, covering 400,000 square meters, and with two separate subway stations underneath.How events are shifting from traditional formats to unique, immersive experiences with flexible layouts, natural light, and a focus on sustainability.References:
AIPC WebsiteFuture ShapersMusic from #Uppbeat (free for Creators!): https://uppbeat.io/t/zoo/clarity
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The food service industry offers unparalleled opportunities for people looking for a creative, hands on career that doesnât necessarily require a college degree. Learn how one nonprofit is promoting careers in food service through vocational training AND helping to address workforce shortages in the field.
In this episode of Associations Thrive, host Joanna Pineda interviews Catherine De Orio, Executive Director of the Foundation for Culinary Arts (F4CA). Catherine discusses:
Her journey, transitioning from an attorney to a TV personality, and now an Executive Director.F4CAâs mission to support underserved communities in Chicago by providing educational opportunities in the culinary arts.The importance of vocational training and hands-on learning in many fields, including culinary careers.Even if students do not pursue culinary careers, they gain valuable life skills by learning how to cook for themselves and their families.F4CAâs YES Chef! Culinary Camp teaches students the fundamentals of culinary arts, cultural history of food, and practical skills.75% of YES Chef! Culinary Camp campers go on to culinary school or careers in the field.F4CA programs are free for students, fully funded through donations and sponsorships.F4CAâs impact on the community, and the ripple effect of F4CA programsReferences:
F4CA Website
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What do you do when your organizationâs name is well known, but what you actually do is NOT well known or understood? How do you educate the public and the healthcare community for greater awareness and support?
In this episode of Associations Thrive, host Joanna Pineda interviews Silvia Quevedo, Executive Director of Lamaze International. Silvia discusses:
That Lamaze is so much more than a breathing technique. Lamaze is a philosophy, education, advocacy, and practices that foster healthy labor, delivery and early parenting.The maternal health crisis in the US, especially among women of color and women in rural communities.The six healthy birth practices that are supported by the World Health Organization.How being an association executive is Silviaâs second career, and how being an executive director for the first time is like drinking from a fire hose.Her biggest piece of advice to other association CEOs: listen more and listen to whatâs being said and NOT said.How Lamaze expanded membership categories so that anyone working with pregnancy and birthing can join.How Lamaze is a brand and the organization licenses its name to products, including clothing and toys. The processing for vetting licensees is very thorough.Lamazeâs advocacy work includes supporting the Medicaid expansion in states, and support for workforce development programs.The member toolkits and resources Lamaze has developed, enabling members to better communicate the organization's mission and services.References:
Lamaze International website
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What was on the minds of association and nonprofit CEOs in 2024? What themes and trends came through?
In this episode of Associations Thrive, host Joanna Pineda checks back in with Leah Monica, Director of Marketing, and Ray Stankiewicz, Director of Client Solutions at Matrix Group International. They look back on another year of Associations Thrive podcast episodes. They discuss:
Storytelling for the Industry, and how associations feel a responsibility to tell the story of their members and industries.How associations are leveraging multi-month programs that combine education, community building, and mentorship.How leaders are adapting to remote and hybrid models in a post-pandemic, hybrid and AI-driven world.The looming membership cliff and how many associations face significant member retirements within the next 5-10 years.Their favorite tips and insights from a year of Associations Thrive episodes.
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How do you train under-represented leaders so they have the skills, experiences and relationships to truly move up in their careers? Read about The Surge Instituteâs 12-month program that is truly making an impact!
In this episode of Associations Thrive, host Joanna Pineda interviews Ulric Shannon, ED of the Surge Institute. Ulric discusses:
How the Surge Institute was created to elevate leaders of color and create transformative change in the K-12 schools in Chicago Public Schools.The Surge Fellowship Program, a 12-month program targeting education and youth-serving professionals. How Surge Fellowship participants learn through courses on negotiation, communication, project management, and leadership, while engaging with historical and cultural studies (e.g., readings from Martin Luther King Jr.).The Power Surge Program, a shorter version of the regular Fellowship Program; Power Surge is designed for leadership roles like superintendents and chief equity officers.The Black Principals Network, a program that supports Black principals across the country through free virtual programs and the Leadership Collaborative fellowship.How the Surge Institute's events are both celebratory and strategic, fostering alumni engagement and collective learning.References:
The Surge Institute WebsiteThe Surge Instituteâs ProgamsMusic from #Uppbeat (free for Creators!):https://uppbeat.io/t/tobias-voigt/nexusLicense code: M2POPMBVFCE0RIPZ
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In this episode of Associations Thrive, host Joanna Pineda sat down with fellow association podcasters:
Dave Coriale, Delcor Technology Solutions and host of Reboot ITKiki LâItalien, Association Chat and host of Association ChatBen Muscolino, Breezio and AMSGeek and host of The Association PodcastDave Will, PropFuel and host of Association StrongAfter checking in about whatâs been happening in their lives, these five podcasters, who call themselves DCâs Podcast Angels, discuss:
Whatâs got them worked up and itâs a big and important list that includes: AMS implementation going way over budget, return to office, time poverty, project timelines, missing seeing our teams, and cell phone addiction.How to create connections and culture over Zoom.Efficiency vs effectiveness.Carving out time to focus on our businesses.Being there for the people we care about.Incremental change that will help us be better versions of ourselves.
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What role can technology play in improving access to mental health and substance use services, particularly in underserved communities? How can the stigma surrounding mental health act as an obstacle for mental health support providers?
In this episode of Associations Thrive, host Joanna Pineda interviews Blanca Campos, CEO of the Community Behavioral Healthcare Association (CBHA). Blanca discusses:
How CBHA represents community-based mental health and substance use support providers, primarily working with Medicaid-eligible clients of all ages.How member agencies are nonprofits contracting with the state of Illinois.How the COVID-19 pandemic significantly increased the demand for behavioral health The historical underfunding of behavioral health systems.How agencies face challenges in competitive funding and staffing due to inadequate reimbursement rates.The importance of maintaining strong partnerships with the government and stakeholders.CBHAâs efforts to address the need for competitive salaries and supporting providers to strengthen the behavioral healthcare workforce.How Blancaâs mentor, Marvin Lindsey, exposed her to all facets of CBHAâs operations, including political dynamics, stakeholder relationships, and administrative responsibilities.How CBHAâs annual conference is growing alongside the association.How CBHA is tackling mental health and substance use stigma and creating a dialogue around them.CBHAâs advocacy for mental health parity: viewing mental health as equally important as physical health.The importance of leading by example in supporting staffâs mental health by encouraging vacations and mental health breaks, and creating a safe space for employees to express needs without fear of judgment.References:
CBHA Website
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When your membership is growing, how do you monitor and manage organizational priorities, staff responsibilities, and staff levels of stress and exhaustion?
In this episode of Associations Thrive, host Joanna Pineda interviews Tip Tucker Kendall, Executive Director of the National Grants Management Association (NGMA). Tip discusses:
How NGMA membership has tripled over the past few years to almost 6,000 members!How NGMA supports grant managers in navigating post-award compliance, ensuring proper spending of federal grants.How the profession often lacks a clear entry pathway, leading new professionals to rely on associations like NGMA for training and support.Her leadership journey, transitioning from roles in the travel industry to association management. She became the ED after serving as the Director of Operations and Interim ED.Her advice for first-time CEOs, highlighting the importance of risk management, policy development, and fostering trust.How CEOs must ensure the board feels empowered to lead and be involved in critical decisions, while trusting the staff to manage daily operations.How moving from a âhands-onâ operational board to a strategic oversight board requires difficult conversations and trust-building.The importance of recognizing when staff is overwhelmed, reassessing priorities, and ensuring projects are managed by those with the passion and capacity to lead.The trend of exhaustion among small staff CEOs, and the intense demands of multitasking and limited resource delegation.How she maintains energy through a healthy work-life balance. This self-care leads to better work and a better state of mind.References:
NGMA Website
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How can your organization provide support and resources to a vast community of members in many different situations? How do you build connections between members of different ages, genders, ethnicities, experiences, and backgrounds?
In this episode of Associations Thrive, host Joanna Pineda interviews Laurie Kulikosky, CEO of Children and Adults with ADHD (CHADD). Laurie discusses:
How CHADD is the largest U.S. organization for ADHD support, with a mission to empower individuals with ADHD by providing evidence-based resources and advocating for inclusivity and rights.How CHADD's resources support millions of Americans with ADHD, including individuals, families, healthcare professionals, and educators.How CHADD stands out by focusing on scientifically validated ADHD information. Unlike many online resources, CHADD provides credible, medically reviewed resources, partly funded by a CDC grant.How she went from working with an SAT tutoring company to taking roles at the Consumer Technology Association and the American Society of Transplant Surgeons before becoming CHADDâs CEO.How her executive coaching helped clarify her career path to CEO and how not everyone needs to aspire to be a CEO, and the importance of other roles in associations.How CHADDâs membership spans both the general public and professionals. It functions partly as a nonprofit providing resources on ADHD to people who may not be formal members.The impact of her predecessor, a professional interim CEO, who helped stabilize CHADD and set up a foundational roadmap for her role.How the current leadership at CHADD has focused on identifying and implementing strategies for growth, especially following the rapid changes brought by the pandemic.CHADDâs new program that offers training and resources for companies interested in supporting neurodivergent employees.The International Conference on ADHD that CHADD is co-hosting, which brings together professionals, healthcare providers, individuals with ADHD, and their supporters.How during ADHD Awareness Month, Chad collaborates with other organizations to amplify ADHD awareness and provide up-to-date resources.How CHADD is working with a coalition to create the first adult ADHD diagnosis and treatment guidelines in the U.S.How CHADD is preparing for another significant year of growth, aiming to expand support to more adults and offer continuous resources and advocacy.References:
ADHD Awareness Month, October 2024International Conference on ADHD, In-person November 14-16, 2024 in Anaheim, CA, Virtual March 7-8, 2025Free Resources and Support through CHADDâs National Resource Center on ADHD Become a member of CHADDDonate to support CHADDâs work
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How do you provide support to children and their families when a child is sick? How do you support your members during a time of significant burnout?
In this episode of Associations Thrive, host Joanna Pineda interviews Alison Heron, CEO of the Association of Child Life Professionals (ACLP) and the Child Life Certification Commission (CLCC). Alison discusses:
How child life specialists provide emotional support for children and families in healthcare settings through play therapy and other methods.How families are encouraged to ask for a certified child life specialist when their child enters a healthcare setting to ensure proper emotional care.How she participated in the ASAEâs Diversity Executive Leadership Program, which empowered her to become a CEO and a change agent.The importance of having a "personal board of directors" for mentorship and support.How the healthcare staffing crisis has led to increased burnout and mental stress among her members.How ACLPâs efforts to establish clear pathways for professional growth within hospitals are important for improving compensation and benefits.How ACLP provides data, mentorship, toolkits, and specialized training to help members advocate for better working conditions and resources within their institutions.ACLPâs Emotional Safety Initiative, which aims to train non-child life specialists, such as nurses and medical assistants, to help children cope with stressful situations.ACLPâs goal to have child life specialists work in settings beyond hospitals, such as dental offices, schools, and family courts.References:
ACLP WebsiteCLCC Webpage
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In honor of Filipino-American History Month, Joanna Pineda invites Kenneth Mendez, President & CEO of the Asthma and Allergy Foundation of America, on to the Associations Thrive podcast. Kenny discusses:
How his familyâs struggles with asthma and severe food allergies influenced his career transition into healthcare and his eventual role at AAFA.How climate change has worsened allergy seasons, leading to longer and more intense pollen seasons, causing an increase in allergies and asthma cases.How he uses business skills developed from corporate roles at Disney and Wall Street to run a mission-driven organization.His Filipino heritage and the values his parents instilled in him, such as a focus on education, family, and loyalty. Why Filipino Americans should consider careers in nonprofits. The culture of giving and service in Filipino communities aligns well with the mission-driven work of nonprofits.How Black Americans are disproportionately affected by asthma mortality and emergency room visits. Despite advances in asthma treatments, these disparities have remained unchanged.How AAFAâs âAsthma Capitalsâ research shows that cities in the Northeast and Midwest are particularly affected by poor air quality, making asthma more prevalent.AAFAâs HEAL program, which involves partnering with community-based asthma programs to improve asthma outcomes.How AAFA advocates for federal and state-level policies, such as funding for the CDC's National Asthma Control Program, and legislation to improve asthma and allergy care in schools and communities.AAFAâs role in getting sesame recognized as a major allergen in the U.S.AAFAâs free online community, which offers support, medical advice, and access to a network of individuals managing asthma and allergies.References:
AAFA WebsiteGet SupportAsthma Capitals
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How do you balance being risk-averse with taking calculated risks that could benefit your organization? Can you think of a time when taking a risk in your organization led to unexpected success or a valuable learning experience?
In this episode of Associations Thrive, host Joanna Pineda interviews Kate Fryer, CEO of the Endocrine Society. Kate discusses:
How Kate discovered the association world after working as a copy editor for scientific journals, later pursuing a long-term association career.The importance of intentional decision making, and how inattention and inactivity can force you to make the wrong decision, taking choice out of your hands.Her experience starting as a CEO during the pandemic, and the effort she made to establish connections with staff and member leaders virtually.How Kate knew she was ready for a CEO role after realizing she could anticipate and critically evaluate the decisions of her mentor.How the Endocrine Society honestly evaluates their own strengths and weaknesses. Kate says that associations often have a "rose-colored glasses" view of their programs, which leads to some programs having a longer life than really needed..How the Endocrine Society is driving non-dues revenue by leveraging its large reserves to fund an innovation fund that invests in for profit ventures in the association and nonprofit space.Her advice to first time association CEOs: Your first Board meeting is critical to your success. You want Board members to be confident in their decision to hire you as the chief staff executive.References:
The Endocrine Society Website
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In Recognition Domestic Violence Awareness Month this October, host Joanna Pineda interviews Lisa Fitch, Director of the American Academy of Cosmetic Dentistry Charitable Foundation (AACDCF) for this episode of Associations Thrive. AACDCF provides invaluable services to survivors of domestic and sexual violence, helping restore smiles for people who have gone through some of the darkest and most traumatic experiences imaginable. Lisa discusses:
How Lisa started with AACDCF for 19 years, starting as a case manager before becoming the director.How her background in social work and nonprofit management helps her lead both the foundation and AACDâs nominating and leadership development committee.How AACDCFâs primary initiative, âGive Back a Smileâ, provides restorative dental care for survivors of domestic and sexual violence.How the program connects survivors with volunteer dentists across the U.S. who donate their services to repair damaged teeth and restore smiles.How domestic violence survivors often face oral damage, such as broken or missing teeth, which can affect their self-confidence, employability, and quality of life.How over 300 dentists are part of the program, but more are always needed.How the foundation uses data and assessments to evaluate its impact and improve processes, such as streamlining application procedures and ensuring survivors are ready for treatment.References:
AACDCF WebsiteAACD Website
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How do you balance board strategic direction and oversight with operational management? How do you anticipate future industry challenges in your organization, and what role does your board play in identifying those trends?
In this episode of Associations Thrive, host Joanna Pineda interviews Jay Karen, CEO of the National Golf Course Owners Association (NGCOA). Jay discusses:
The diversity of NGCOAâs membership, which includes very exclusive private courses, and municipal courses that want to make golf accessible to all.How public perception of golf is changing through the growth of public golf courses and driving ranges (such as Topgolf), challenging the historical perception of golf as an elitist sport.The importance of keeping governance (the board) and management (staff) separate in associations.How NGCOAâs board helps the association stay ahead by discussing future industry changes, ensuring that the association remains agile. This helped NGCOA recognize the impact of COVID-19 very early in the pandemic.How NGCOA is making efforts to improve diversity and inclusion through initiatives like the âLead Golf Togetherâ conference to make diverse talent with leadership opportunities.How NGCOA is partnering with smaller associations to extend their influence.How NGCOA is using foresight to anticipate what members may need before they even ask.References:
NGCOA WebsiteMake Golf Your Thing
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