Uncle Barry and Heppenstall dive into the chaos and charm of customer service with tales from their years in the game. From bizarre encounters to moments that left them speechless, they share the wild, unpredictable, and often hilarious side of the job. No scripts, no agendas just real stories from the front line, told with a lot of humor and plenty of honesty.
In the debut episode of At Your Service, Barry and Hepp dive into unforgettable guest experiences and what it takes to create them. They explore the surprising ties between hospitality and Hollywood films, then wrap up with a discussion on how social media is reshaping the industry.
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