Episodios

  • Welcome to another episode Better Business, Better Life. Join host Debra Chantry-Taylor as she chats with Steve Krebs, fellow EOS implementer and founder of Machines4U, about his entrepreneurial journey and the transformative role of leadership and operating systems in business success.

    Steve reflects on his upbringing in an entrepreneurial household in Rotorua, New Zealand, and how it shaped his career. By embracing tools like EOS and Scaling Up, and fostering a strong leadership team, Steve transformed his business into a model of efficiency and growth.

    He also introduces his new venture, Boss Man Coaching, focused on helping leaders refine their skills and create meaningful impact. Through candid stories, Steve highlights the importance of structured processes, leadership development, and building a supportive culture.

    Tune in to learn how clarity, accountability, and the right tools can transform your business!

    HOST'S DETAILS:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: [email protected]

    ►See how she can help you: https://businessaction.co.nz/      

    ____________________________________________        

    GUEST’S DETAILS:        

    ____________________________________________        

    ►Machines4U

    ►Steve Krebs - LinkedIn

    Chapters:  

    00:36 – Show Introduction

    02:12 - Steve Krebs’ Entrepreneurial Journey

    07:04 - Building and Scaling Machines4U

    09:55 - The Role of Coaching and Operating Systems in Business

    11:30 - The Impact of Leadership and Culture on Business Performance

    12:57 - The Power of a Strong Leadership Team

    46:16 - The Importance of Planning and Accountability

    49:34 - The Role of EOS in Business Success

    50:39 - The Future of Boss Man Coaching

    51:05 - Final Thoughts and Encouragement for Listeners

  • In this episode of Better Business, Better Life, host Debra Chantry-Taylor sits down with Niall Mackay, founder of Seven Million Bikes and former comedian turned podcast producer, to discuss how EOS tools transformed his business.

    Initially hesitant about structured processes, Niall embraced weekly meetings, scorecards, and rocks, which led to greater accountability, clarity, and team cohesion. With a global team embodying core values of quality, creativity, and positive influence, Niall shares how EOS simplified his operations and fostered replicability for growth.

    Packed with practical tips and heartfelt reflections, this episode highlights how businesses of any size can benefit from EOS tools to drive consistent improvement and success.

    Tune in to discover how simplicity, clarity, and structure can take your business to the next level!

    HOST'S DETAILS:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: [email protected]

    ►See how she can help you: https://businessaction.co.nz/      

    ____________________________________________        

    GUEST’S DETAILS:        

    ____________________________________________        

    ► Seven Million Bikes Podcasts

    ► Talk to Niall

    ►Niall Mackay - LinkedIn

    Chapters:  

    00:38 - Show and Guest Introduction

    01:49 - Implementing EOS Tools in Niall’s Business

    02:33 - Initial Challenges and Weekly Meetings

    03:56 - Scorecard and Accountability

    09:20 - Setting Boundaries and Fair Exchange

    12:36 - Understanding and Implementing Rocks

    16:22 - Developing Core Values and Mission Statement

    25:27 - The Role of Visionary and Integrator

    30:57 - Impact of EOS Tools on Business Growth

    38:20 - Final Thoughts and Future Plans

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  • Join host Debra Chantry-Taylor in this milestone of Better Business, Better Life, as she celebrates 200 podcast episodes and 200 EOS client sessions.

    Reflecting on her journey, Debra dives into the transformative power of EOS tools, sharing insights from her 200th session with creative agency, Attention Seeker. She highlights the importance of clarity, consistency, and tough conversations in building thriving teams and businesses.

    Debra also looks back on unforgettable podcast moments, including lessons from entrepreneurial legends, tips from EOS experts, and inspiring family business stories. She candidly shares how the podcast has been as much a personal growth journey as it has been a platform for sharing knowledge.

    Tune in for a heartfelt celebration of milestones, practical takeaways for your business, and a look at what’s next for the Better Business, Better Life podcast.

    Cheers to the next 200 episodes!

    HOST'S DETAILS:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: [email protected]

    ►See how she can help you: https://businessaction.co.nz/      

    ____________________________________________        

    Chapters:  

    00:36 - Introduction

    01:16 - Celebrating Milestones and Reflecting on Success

    02:05 - Lessons from the 200th EOS Client Session

    05:32 - Key Themes in EOS: Vision, Traction, and Healthy

    06:15 - Reflections on 200 Podcast Episodes

    16:32 - Impact of Guests and Listener Feedback

    17:10 - Behind the Numbers: Personal Reflections

    18:30 - Future Plans and Acknowledgments

    22:18 - Final Thoughts

  • Welcome to Better Business, Better Life. Join host Debra Chantry-Taylor as she chats with guest Bill Stratton, a Certified EOS implementer and Kolbe Certified Consultant, about the transformative impact of EOS tools on businesses.

    Bill shares his inspiring journey from scaling a family-owned manufacturing company to revitalising a struggling home elevator business. He reveals how tools like the People Analyzer, Quarterly Conversations, and the Kolbe A Index have transformed team dynamics, employee engagement, and leadership success.

    With real-world success stories including a cybersecurity firm tripling its size and a cabinetry business enhancing cohesion, this episode is packed with actionable strategies for creating the right EOS structure and achieving measurable business traction.

    Tune in for fresh insights into how EOS can help your business thrive.

    HOST'S DETAILS:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: [email protected]

    ►See how she can help you: https://businessaction.co.nz/      

    ____________________________________________    

    GUEST’S DETAILS:        

    ____________________________________________        

    ►Bill Stratton - Schedule a Call

    ►Connect with Bill

    ►Bill Stratton - LinkedIn

        

    Chapters:  

    00:24 - Introduction

    02:20 - Bill's Transformational Journey with EOS

    07:21 - The Power of EOS Tools and Quarterly Conversations

    12:39 - Effective Leadership and Difficult Conversations

    18:14 - Kolbe A Index and Team Dynamics

    24:21 - Success Stories and Real-World Impact

    32:46 - EOS Tools and Proven Process

    34:55 - Final Thoughts and Contact Information

  • What can decades of productivity data reveal about how we work? In another episode of Better Business, Better Life, Host Debra Chantry-Taylor welcomes productivity expert, Mark Ellwood, to delve into fascinating gender differences in workplace productivity.

    Drawing on decades of research and 500,000 hours of tracked time, Mark reveals that women spend 22% of their work time on top-priority tasks compared to men's 18%, while also working fewer hours and completing tasks more efficiently.

    Mark shares practical strategies for improving productivity, including effective daily planning, smarter email management, and prioritising meaningful meetings. He also highlights how organisations can address administrative burdens and invest in training to create more efficient teams.

    Tune in this conversation packed with actionable insights to help you and your team work smarter, not harder.

    HOST'S DETAILS:

    ___________________________________________ 

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: [email protected]

    ►See how she can help you: https://businessaction.co.nz/      

    ____________________________________________    

    GUEST’S DETAILS:        

    ____________________________________________        

    ► https://getmoredone.com/

    ► The Poetic Path To Getting More Done - Mark’s Book

    ►Mark Ellwood - LinkedIn
        

    Chapters:  

    00:37 - Introduction and Guest Introduction

    01:50 - Mark's Journey and TimeCOVID Device

    05:58 - Productivity Insights and Technology Impact

    07:26 - Gender Differences in Time Use

    20:08 - Implications and Potential Improvements

    26:29 - Technological Changes and Their Effects

    28:13 - Identifying and Addressing Productivity Issues

    33:51 - Practical Tips for Improving Productivity

    38:24 - Email Management and Responsibility

    40:46 - Conclusion and Resources

  • In this episode of Better Business, Better Life, Host Debra Chantry-Taylor welcomes the energetic Matthew Lesko, known for his vibrant question mark suits and dedication to helping people access government resources. At 81, Matthew is a seasoned expert in government funding who’s spent decades helping people find financial support for business and personal needs.

    Matthew offers practical tips for leveraging government assistance programs, pointing listeners towards useful resources like sba.gov/local-assistance, eda.gov, and 211.org. He shares the power of community support and his own journey to building a network that provides $70,000 in grants each month.

    This episode is packed with insights on the value of asking for help, finding joy in giving, and making the most of the resources around you.

    Tune in to gain valuable knowledge on funding and discover a fresh perspective on building a supportive network.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: [email protected]

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________ 

    GUEST’S DETAILS:

    ___________________________________________

    ► https://leskolocalgrants.com/

    ► https://www.free.lesko.com/leskohelp

    ►Matthew Lesko - LinkedIn

    Chapters: 

    0:28 - Introduction and Guest Introduction

    2:22 - Matthew Lesko’s Background and Career Shift

    3:10 - The Importance of Love and Giving Back

    12:27 - Building a Community for Support

    19:33 - Challenges with Government Funding and Resources

    19:56 - The Role of Community and Peer Support

    27:18 - Practical Tips for Accessing Government Resources

    27:29 - The Power of Asking for Help

    44:35 - The Role of Government in Supporting Businesses

    44:45 - Final Thoughts and Encouragement

  • In this heartfelt episode of Better Business, Better Life, Host Debra Chantry-Taylor opens up about the profound impact of losing her family members over a five-year span and how these losses transformed her perspective on life and business.

    From her early start as an entrepreneur to becoming a Certified EOS Implementer, Debra shares how she has shifted her focus toward creating a balanced life—building businesses that allow time for personal fulfillment and quality moments with loved ones.

    Debra also reveals her future plans, including extended travel with her partner and new ventures aimed at making a positive impact.

    Tune in to gain insight into Debra’s journey and her dedication to helping others build businesses that enable a fulfilling life.

    HOST'S DETAILS:        
    ___________________________________________        
    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: [email protected]
    ►See how she can help you: https://businessaction.co.nz/      
    ____________________________________________        

    Chapters:  

    00:47- Reflecting on Family Loss and Business Perspective

    01:44 - Early Business Journey

    04:47 - Mother’s Terminal Illness and Final Days

    08:43 - EOS and Finding Balance in Business

    10:45 - Helping Businesses and Personal Growth

    14:16 - Planning for the Future and Family Time

    16:55 - Business Expansion and Impact

    18:12 - Final Thoughts and Invitation for Help

  • Welcome to another episode of Better Business, Better Life. Join Host Debra Chantry-Taylor as she chats with guest, Alan Lazaros, Founder and CEO of Next Level University, on his journey from corporate life to entrepreneurial success.

    In this episode, Alan shares his engineer’s approach to business, breaking down his “Business Star” model, which focuses on five core areas: branding, marketing, sales, client delivery, and community.

    He explains how habit tracking, goal-setting, and what he calls “0.04% essentials” are essential for sustainable success. Alan also discusses the importance of building value through free content alongside paid services, creating a positive, win-win business environment.

    Tune in for practical, goal-aligned strategies to create a fulfilling, impactful life and career.

    HOST'S DETAILS:

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________        

    GUESTS DETAILS:

    ____________________________________________

    ► https://www.nextleveluniverse.com/

    ► Next Level University - Podcast

    ► Alan Lazaros - LinkedIn  

    Chapters:  

    00:35 - Introduction and Guest Overview

    03:09 - Alan Lazaros’ Background and Journey

    06:51 - Building Next Level University and Team Dynamics

    12:07 - The Three Key Areas in Business

    21:34 - Balancing Multiple Goals and Priorities

    23:07 - The Role of Clarity and Self-Awareness

    29:48 - Creating a Fulfilling Life and Business

    40:15 - The Importance of Tools and Systems

    41:38 - Final Tips and Recommendations

    42:05 - Conclusion and Contact Information

  • Welcome to Better Business, Better Life. Join host Debra Chantry-Taylor as she sits down with Michael Poh, founder of Vouch Video Testimonials, to explore the true power of video content beyond social media.

    In this episode, Michael shares his wealth of experience, from 12 years in recruitment to 4 years in professional video production. He reveals why video is essential for client-centric communication and how it can build trust by showing, rather than just telling. Michael also introduces the "Vouch Hug Back Guarantee," a testament to his focus on relationships and genuine connections.

    With 85% of internet traffic being video-based, Michael stresses the importance of integrating more video content into websites and client interactions.

    Tune in for actionable insights on how to harness the power of video testimonials to engage your audience and grow your business.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/      
    ____________________________________________        

    GUESTS DETAILS:

    ____________________________________________

    ► https://www.vouch.co.nz/

    ► Michael Poh - LinkedIn  

    Chapters:  

    00:30 - Guest Introduction

    04:24 - Michael’s Journey to Video Testimonials

    07:11 - The Value of Video Testimonials

    10:04 – Importance of Content Creation

    33:58 - Techniques for Creating Effective Video Testimonials

    34:13 - The Role of Video in Marketing and Client Relations

    34:22 - Final Tips and Advice for Using Video Testimonials

  • Welcome to Better Business, Better Life. Join host Debra Chantry-Taylor as she welcomes guest, Wayne Turmel, remote work expert and co-author of The Long-Distance Leader.

    In this episode, Wayne shares his unique journey from stand-up comedy to becoming a sought-after business consultant. Together, they explore the evolution of hybrid work, focusing on the shift from traditional office spaces to flexible work models and the importance of intentional communication strategies.

    Wayne offers practical advice on balancing remote and in-person work, choosing the right communication tools, and aligning workplace strategies with business goals and employee needs.

    Tune in to discover actionable insights on shaping successful hybrid work environments.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________

    GUESTS DETAILS:

    ____________________________________________

    ► https://wayneturmel.com/

    ► https://wayneturmel.com/mybooks/ - Book List

    ► Wayne Turmel - LinkedIn  

    Chapters:  

    00:41 – Introduction and Guest Background

    02:10 – Transition to Virtual Work

    02:44 – Evolution of Remote Communication

    06:03 – Challenges and Opportunities in Hybrid Workplaces

    06:20 – Adapting to Changing Work Dynamics

    07:27 – Balancing Richness and Scope in Communication

    12:10 – Hybrid Work Strategies

    33:12 – Transition to Hybrid Work

    34:01 – Building a Culture of Trust and Communication

    35:54 – Final Thoughts and Recommendations

  • Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she welcomes Chantal Gerardy, an international award-winning marketing strategist and founder of Online Business Marketing.

    In this engaging conversation, Chantal shares her unique journey from owning health and wellness centers to building a thriving online marketing business. Together, they dive into the power of differentiation in marketing, exploring the importance of a solid strategy, consistent communication, and meaningful customer relationships.

    Chantal offers practical insights on leveraging social media without getting overwhelmed, using AI tools like ChatGPT while maintaining authenticity, and creating effective customer journeys through funnels and email marketing.

    Tune in to learn how to empower your team, craft impactful marketing strategies, and stand out in a crowded digital landscape.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________

    GUESTS DETAILS:

    ____________________________________________

    ► https://chantalgerardy.com.au/

    ► The Meaningful Marketing Podcast - Podcast

    ► Chantal Gerardy - LinkedIn  

    Chapters:  

    0:35 - Introduction

    03:03 - Transitioning from Offline to Online Marketing

    05:37 - Strategies for Effective Social Media and Marketing

    07:50 - The Role of Funnels in Marketing

    11:35 - Building and Maintaining Customer Relationships

    16:55 - The Importance of Email Marketing

    18:30 - Podcast Marketing and Building a Community

    25:57 - Strategies for Effective Outsourcing

    32:55 - Measuring Marketing Success

    39:52 - The Role of AI in Marketing

    43:59 – Final Thoughts and Conclusion

  • Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she welcomes back guest, Adam Harris, an EOS implementer and founder of Frank and Fearless.

    Join as they explore the benefits and criticisms of the Entrepreneurial Operating System (EOS). Together, they discuss how EOS fosters simplicity, transparency, and accountability in business while addressing concerns about rigidity, stifling innovation, and cultivating a cult-like mentality.

    In this episode, they highlight the need for adaptability, regular reviews, and a focus on long-term vision to keep EOS effective and aligned with business goals.

    Tune in to gain deeper insights into balancing structure with innovation through EOS.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________

    GUESTS DETAILS:

    ____________________________________________

    ► https://www.frankandfearless.com/

    ► Adam Harris - LinkedIn  

    Chapters:  

    0:39 - Introduction

    4:47 - EOS and Creative Industries

    9:27 - Entrepreneurial Innovation in EOS

    16:16 - Business Complexity of EOS

    22:13 - Short-Term vs. Long-Term Vision of EOS

    26:36 - EOS Leadership Team Readiness

    32:12 - EOS and Cult-Like Mentality

    34:01 - Dependence on EOS External Systems

    38:41 - EOS Leadership Team Dynamics

    38:51 – Final Thoughts and Conclusion

  • Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she welcomes guest Kyle Mealy, a Fractional Chief Revenue Officer and founder of Next Level.

    Kyle shares his journey from lab manager to revenue expert, emphasising the importance of integrating marketing and sales into a single revenue strategy for businesses using EOS while also identifying common mistakes in EOS accountability charts.

    In this episode, he also introduces “Revenue Cascade” to improve conversion rates and marketing ROI and how his martial arts background influences his approach to business.

    Tune in to discover how to simplify your revenue process and grow your business.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________

    GUESTS DETAILS:

    ____________________________________________

    ► https://www.readyforthenextlevel.com/

    ► Kyle Mealy - LinkedIn  

    Chapters:  

    0:36 - Introduction

    2:21 - Kyle’s Journey

    6:04 - The Concept of Fractional CRO

    14:25 - Challenges in Implementing EOS Accountabilities

    19:30 - The Revenue Cascade

    24:35 - Simplifying Marketing and Sales for Better Results

    25:05 - Applying Martial Arts Principles to Business

    28:47 - Top Tips for Improving Business Revenue

    32:57 - The Role of Implementers in Business Success

    33:19 - Kyle’s Upcoming Book and Final Thoughts

  • Welcome to Better Business, Better Life. Join host Debra Chantry-Taylor with guest, Kevin Bees, founder of Profit Hive and former Senior Financial Executive and Tony Robbins Coach.

    Kevin dives into the critical role of mindset in business success, exploring how to shift from low-value activities to high-impact tasks. He shares insights on overcoming limiting beliefs, boosting profitability through pricing strategies, and the importance of building a strong business mindset.

    In this episode, he also introduces his book Stop Leaking Profit, which outlines 125 ways to improve profitability.

    Tune in to learn actionable strategies for greater business fulfillment and success.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________

    GUESTS DETAILS:

    ____________________________________________

    ► https://profithive.com.au/

    ► Life Changing Questions For Business Owners - Podcast

    ► Kevin Bees - LinkedIn

    Chapters:  

    00:37 - Introduction

    02:13 - Kevin's Journey and Early Career Challenges

    04:56 - Influences and Tools for Mindset Change

    07:06 - Pricing Strategies and Psychology

    14:24 - Leadership and Team Dynamics

    16:42 - Money Beliefs and Their Impact

    22:42 - The Power of Identity and Mindset

    40:56 - Profit Maximisation Strategies

    45:15 - Top Tips for Business Owners

  • Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she sits down with leadership coach, Caro McCourtie, and founder of EQE Coaching.

    Caro shares her transformative journey, from a successful career in brand marketing to executive coaching, alongside her battle with aggressive breast cancer. She introduces four key tenets: feel no shame, say yes to everything, find joy in darkness, and celebrate milestones.

    In this episode, she explains how these tenets shaped her recovery and leadership style, offering valuable insights on teamwork, and recognising achievements in both life and business.

    Tune in for insights on how these principles apply to business leadership and authentic self-acceptance for success.

    HOST'S DETAILS:        
    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/      
    ____________________________________________        

    GUESTS DETAILS:

    ____________________________________________

    ► https://eqecoaching.com/

    ► Caro McCourtie - LinkedIn  

    Chapters:  

    00:37 - Introduction

    1:56 - Caro’s Career Journey

    4:32 - Professional and Personal Proud Moments

    11:16 - Caro’s Four Tenets

    16:41 - Applying the Tenets to Business

    32:23 - Celebrating Milestones

    38:31 - The Role of Coaching

    41:27 - Ideal Client Profile

    43:27 - Conclusion and Contact Information

  • Welcome to Better Business, Better Life. Join Host Debra Chantry-Taylor is joined by seasoned investor Steve Selengut, The Income Coach, who brings over 40 years of investment experience.

    Steve shares insights from his journey, starting at age 25, and emphasises on focusing on generating income rather than market value. He advocates for using closed-end funds for high yields and diversification, highlighting the importance of setting profit targets and avoiding emotional investment decisions.

    In this episode, Steve also discusses his latest book, "Retirement Money Secrets," which offers practical advice on income-producing investments and risk management strategies.

    Tune in to learn how to build a stable income stream through smart investing.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________ 

    GUESTS DETAILS: 

    ____________________________________________

    ► https://theincomecoach.net/

    ► Steve Selengut - LinkedIn  

    Chapters:  

    00:42 - Introduction and Host Welcome

    02:03 - Steve Selengut's Background and Investment

    Philosophy

    06:13 - Investment Journey at Age 25

    09:03 - Steve's Business and Transition to Coaching

    11:17 - Focus on Income Over Market Value

    15:09 - Introduction to Closed-End Funds

    24:10 - Investment Strategies and Quality Control

    28:20 - Managing Risk and Setting Profit Targets

    32:38 - Top Tips for New Investors

    38:01 - Steve’s Memorable Experience in New Zealand

  • Welcome to Better Business, Better Life. Join Host Debra Chantry-Taylor with guest, Andrew Seerden, co-founder and director of Fresh Perspective Sales.

    With a career that spans from selling mainframes at IBM in the Netherlands to taking leadership roles at Compaq and Hewlett-Packard in New Zealand before establishing his own company, Andrew shares his extensive experience in corporate sales and marketing.

    In this episode, Andrew shares his journey from corporate life to entrepreneurship, discussing the four key pillars of high-performing sales: strategy, customer focus, people, and sales enablement.

    Tune in to discover practical tips for transforming your business's sales approach and achieving sustainable growth.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: ⁠https://businessaction.co.nz/

    ⁠____________________________________________        

    GUESTS DETAILS:

    ____________________________________________

    ► ⁠https://www.freshperspectivesales.com/⁠

    ► ⁠Andrew Seerden⁠ - LinkedIn  

    Chapters:  

    0:25 - Introduction and Guest Introduction

    1:56 - Andrew’s Journey and Entrepreneurial Background

    5:17 - Passion for Sales and Common Sales Challenges

    11:43 - Sales Leadership and Performance Management

    15:36 - Fresh Perspective Sales’ Methodology

    34:29 - Implementing Sales and Marketing Strategies

    34:40 - Top Tips for Sales and Marketing Success

    41:34 - The Importance of Integrated Sales and Marketing

    42:40 - Final Remarks

  • Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she celebrates her 54th birthday by sharing valuable life lessons and insights from her entrepreneurial journey.

    In this special episode, Debra reflects on her career path, the challenges she has overcome, and the wisdom she's gained along the way. She offers her top five tips for living the EOS life, along with four personal tips for a fulfilling and balanced life.

    Tune in to hear Debra’s candid reflections on life, business, and the importance of living with purpose and passion.

    HOST'S DETAILS:

    ___________________________________________ 

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________        

    Chapters:  

    00:34 - Introduction

    01:16 - Birthday Reflection

    03:30 - Early Career Journey

    07:09 - Pharmaceutical Sales

    12:25 - Move to New Zealand

    16:57 - Discovering EOS

    21:27 - The EOS Life

    31:35 - Personal Lessons

    40:13 - Reflections

  • Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor as she welcomes guest Valerie Cockerell, a former Disney Executive and Author of Manage Like a Mother.

    Born and raised in Lyon, France, Valerie was recruited by Disney to help set up the retail arm for Disneyland Paris in 1992. From there, her journey to consulting started, where she draws leadership lessons from motherhood and brings Disney’s renowned customer service magic into businesses.

    In this episode, they discuss the importance of creating emotional connections with customers, building an intentional culture, and the role of women in leadership.

    Tune in to learn how to transform your business by leveraging the principles that make Disney a global success.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________

    GUESTS DETAILS:

    ____________________________________________

    ►https://dancockerell.com/

    ►Manage Like a Mother

    ►Valerie Cockerell - LinkedIn

    Chapters:

    00:41 - Guest Introduction

    04:10 - Transitioning from Disney to Consulting

    08:45 - Leadership Lessons from Motherhood

    12:30 - Creating Emotional Connections with Customers

    17:15 - Importance of Simplicity in Leadership

    21:50 - Hiring for Attitude over Skills

    26:05 - Building an Intentional Company Culture

    30:20 - The Role of Women in Leadership

    35:40 - Applying Disney’s Magic to Your Business

    40:00 - Closing Thoughts & Key Takeaways

  • Welcome to another episode of Better Business, Better Life. Join host Debra Chantry-Taylor with guest Matthew Fornaro, owner of Fornaro Legal. They discuss essential legal considerations for businesses, including the importance of having written contracts, the necessity of a solid business plan, and the value of professional guidance.

    With 21 years of experience as an attorney, Matthew talks about his journey from working in large law firms to starting his own practice, focusing on small and medium-sized businesses. He also shares insights on how to protect your business legally, manage contracts effectively, and ensure long-term success.

    In this episode, Matthew discusses crucial legal aspects for business owners, the importance of comprehensive business plans, and how professional support can make all the difference.

    Tune in for valuable advice on navigating the legal landscape of running a business.

    HOST'S DETAILS:

    ___________________________________________

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner 

    ►See how she can help you: https://businessaction.co.nz/

    ____________________________________________        

    GUESTS DETAILS:

    ____________________________________________        

    ► https://fornarolegal.com/

    ► Matthew Fornaro - LinkedIn  

    Chapters:  

    00:49 - Guest Introduction

    02:11 - Matthew’s Background

    05:34 - Learning Business Fundamentals

    07:34 - Importance of Business Plans and Legal Documents

    14:59 - Terms of Trade and Written Contracts

    17:50 - Regular Contract Reviews

    19:37 - Benefits of Legal Expertise

    27:16 - Proactive Legal Partnerships

    29:00 - Challenges of Running a Business

    31:25 - Planning Time Off

    34:19 - Key Takeaways