Episodios

  • In the last episode of season 3 of the Coast and Commerce podcast, Ben Amos interviews Anthony McLean, General Manager of Ambrose Construct Group. They discuss the journey of Ambrose from a small building company to a national player in the insurance repair industry, and how they have scaled the business using technology, structure and efficiencies. Anthony shares insights on building a high-performance culture, the HR challenges of operating on the Sunshine Coast, and the company's vision for the future, focusing on building community, workforce and innovation.

    Takeaways

    Scaling requires a core focus on what you do best.Ambrose Construct Group has diversified to work with every insurer in Australia.Technology plays a crucial role in streamlining operations and improving efficiency.Customer service is paramount in the insurance repair industry.Building a high-performance culture involves targeted recruitment and development.The Sunshine Coast offers unique opportunities and challenges for businesses.Affordable housing is a significant challenge for attracting talent.Ambrose is committed to supporting local trades and the community.The future involves bringing innovative products to the market.Ambrose aims to influence the industry nationally and globally.

    Chapters

    00:00 Scaling Business: The Core Focus

    05:12 The Journey of Ambrose Construct Group

    09:54 Innovating Through Technology

    15:10 Building a High-Performance Culture

    19:56 Challenges and Opportunities on the Sunshine Coast

    25:12 Vision for the Future: Resilience and Innovation

    Click here for more https://innovatemedia.com.au/S3-8

  • In this episode of the Coast and Commerce podcast, Ben Amos speaks with Nicole McNaughton, CEO of the Food and Agribusiness Network (FAN), about the vibrant food and beverage industry on the Sunshine Coast. They discuss the importance of small businesses, the diversity of local food producers here, and the challenges faced by the industry. Nicole shares insights on how FAN supports its members through networking, resources, and community engagement, emphasising the need for collaboration and resilience in the face of challenges. The conversation highlights the significance of supporting local producers and the vision for a thriving food sector in the region.

    Takeaways

    The majority of the food and beverage industry is made up of small businesses.Understanding pricing and marketing is crucial for success.FAN connects members with opportunities and resources.The Sunshine Coast food industry is valued at over a billion dollars.Local producers offer a diverse range of products beyond just farming.Supporting local businesses can be done through farmers markets and local stores.Collaboration among businesses enhances the ecosystem.Navigating regulations is a significant challenge for new food businesses.FAN provides programs to help businesses scale and access new markets.Community membership in FAN is free for those in the food value chain.

    Chapters

    00:00 The Landscape of Food and Beverage Industry

    02:51 Connecting the Community: Food and Agribusiness Network

    06:11 Diversity and Growth in the Sunshine Coast Food Sector

    08:56 Supporting Local Producers and Businesses

    11:45 Challenges and Resilience in the Food Industry

    15:11 Navigating Early Stage Challenges in Food Business

    17:57 Scaling Up: Opportunities for Established Businesses

    20:46 Vision for the Future of Food on the Sunshine Coast

    24:03 Joining the Food and Agribusiness Network

    Click here for more https://innovatemedia.com.au/S3-7

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  • In this episode of the Coast and Commerce podcast, Sunshine Coast Mayor, Rosanna Natoli discusses the challenges and opportunities presented by the region's growth, and the importance of community engagement for planning. She emphasises the important role and flow on effects of small businesses in the local economy and outlines the various council initiatives to support them. The conversation also touches on the strategic forward planning for homes, infrastructure and public transport to support businesses and citizens on the coast. Lastly, Mayor Natoli expresses that the Sunshine Coast Council is empowering businesses to innovate and look at different ways of doing business.

    Takeaways

    The Sunshine Coast is experiencing significant population growth, presenting both challenges and opportunities.Mayor Rosanna Natoli emphasises the importance of community engagement in local governance.Small businesses are crucial for job creation and economic stability in the region.Public transport improvements are essential for the future of the Sunshine Coast.Innovation and creativity are key drivers for the local economy.The council is committed to supporting small businesses through various initiatives.Sustainable development is necessary to accommodate the growing population.Mayor Natoli aims to create a legacy of community pride and vibrancy.The council's economic development strategy focuses on attracting major events and supporting local businesses.Change is inevitable, and the council is dedicated to managing it responsibly.

    Chapters

    00:00 The Sunshine Coast's Growth and Opportunities

    06:44 Mayor Rosanna Natoli's Journey to Office

    11:57 Community Engagement and Council's Role

    18:09 Supporting Small Businesses on the Sunshine Coast

    24:53 Vision for the Future: Infrastructure and Transport

    30:49 Innovation and the Role of Small Business

    33:43 Legacy and Community Pride

    Additional Links:

    Sunshine Coast Council Business Website

    Regional Economic Development Strategy

    Thriving Through Change Business Expo 2024 - October 29

    Level up Sunshine Coast

    Click for more https://innovatemedia.com.au/S3-6

  • In this conversation, Ben Amos interviews Shannon Lemanski, founder of Aqua Ubique, a company that addresses the water crisis in Australia by harnessing humidity to create drinking water. Shannon shares his journey from military service to entrepreneurship, highlighting the importance of purpose over profit in his business start up. Aqua Ubique aims to provide sustainable drinking water solutions while also giving back to communities in need. The discussion covers the necessity of knowing your ‘why’ and clarifying your specific target market in order to  change the mindset of your potential customers.

    Takeaways

    Over 8% of Australia's population lacks access to clean drinking water.Aqua Ubique creates drinking water from humidity in the air.The business model focuses on purpose over profit.For every five machines sold, one is donated to communities.Shannon's military experience inspired his entrepreneurial journey.The technology aims to solve the global water crisis.Aqua Ubique is a social enterprise with a sustainable business model.The company has gained traction with local councils and universities.Education is key to overcoming customer objections.The future vision includes expanding technology to serve communities globally.

    Chapters

    00:00 The Water Crisis in Australia

    06:00 Shannon's Journey to Aqua Ubique

    12:40 Purpose Over Profit: The Business Model

    17:02 Current Status and Future Vision of Aqua Ubique

    22:53 Overcoming Objections and Educating Customers

    Click here for more https://innovatemedia.com.au/S3-5

  • In this conversation, Ben Amos and Alan Hegerty from Impactus Advisory discuss the importance of strategic direction and clarity in business growth. They explore how leaders can gain a broader perspective, akin to an 'astronaut view', to understand the potential impact of their business. The discussion emphasises the significance of culture, talent acquisition, and the role of AI in enhancing efficiency and innovation. Alan shares insights on overcoming common roadblocks to growth and the necessity of developing an AI policy that aligns with business values and goals.

    Takeaways

    Understanding your business's vision is crucial for growth.Clarity in direction helps avoid stagnation.Culture is essential for engaging and empowering teams.AI can enhance operational efficiency and free up human creativity.Leaders must evolve alongside their growing businesses.Talent acquisition is a key challenge for regional businesses.Innovation should be encouraged at all levels of the organisation.Values guide employee behaviour and decision-making.Regularly revisiting strategy is necessary in a fast-paced environment.An AI policy should align with business values and goals.

    Chapters

    00:00 The Astronaut View: Gaining Perspective in Business

    05:04 Understanding Business Growth: Vision and Execution

    09:47 Overcoming Clarity Challenges in Business

    15:02 Talent Acquisition and Culture on the Sunshine Coast

    19:48 Innovation and Growth Mindset in Regional Businesses

    25:10 Embracing AI: Opportunities for Efficiency and Growth

    29:59 Developing an AI Policy: Strategic Considerations

    35:12 Conclusion: Moving Forward with Strategic Direction

    Additional Link

    Innovate Media’s AI Policy article

    Click here for more https://innovatemedia.com.au/S3-4

  • Summary

    In this episode of Coast and Commerce we hear from Dave Neal from Eighth Mile Consulting. Ben and Dave explore the multifaceted nature of leadership, drawing from Dave's unique journey from military service to business consulting. They discuss the importance of influence, the balance between leadership and management, and the role of emotional intelligence in effective leadership. The conversation also touches on the complexities of organisational change, the necessity of external perspectives, and the interplay of fear and reward systems in motivating teams. Dave shares insights on micromanagement and the importance of adapting leadership styles to different contexts, culminating in the story behind the name of his consulting firm, Eighth Mile Consulting.

     

    Takeaways

    ●     Micromanagement can be necessary in certain contexts.

    ●     Leadership is about influence, not just authority.

    ●     Emotional intelligence is crucial for effective leadership.

    ●     Both natural talent and training contribute to leadership skills.

    ●     Communication should be tailored to the audience.

    ●     Change often requires navigating difficult conversations.

    ●     External perspectives can reveal blind spots in leadership.

    ●     Fear and reward systems are both important in motivating teams.

    ●     Good leadership is about serving others, not oneself.

    ●     The name 'Eighth Mile' reflects a personal journey and philosophy.

     

    Chapters

    00:00 The Complexity of Leadership Styles

    04:53 From Military to Business: A Unique Journey

    09:49 Understanding Influence in Leadership

    14:54 The Nature vs. Nurture Debate in Leadership

    20:05 The Role of Emotional Intelligence in Leadership

    24:48 Micromanagement: A Necessary Evil?

    30:02 Navigating Change in Organizations

    34:47 The Importance of External Perspectives in Leadership

    40:06 The Balance of Fear and Reward in Leadership

    44:54 The Story Behind Eighth Mile Consulting

    Click here for more https://innovatemedia.com.au/s3-3

  • Kris Carver from Entag joins Ben for episode 2, season 3 of Coast and Commerce. Their conversation explores the importance of embracing technology in businesses on the Sunshine Coast. It emphasises that technology is not just for tech-based businesses, but for all businesses looking to thrive and differentiate themselves. The Sunshine Coast Tech Industry Alliance is highlighted as a resource for businesses to learn and grow in the tech industry. Kris and Ben also address common objections and fears around tech adoption, such as the fear of losing human connection and the fear of disruption to the business. Listen in for practical examples on how businesses can successfully embrace technology to improve efficiency, profitability, and customer experience.

    Takeaways

    Technology is essential for businesses to thrive and differentiate themselves in the modern world.The Sunshine Coast Tech Industry Alliance provides resources and support for businesses looking to grow in the tech industry.Embracing technology requires a mindset shift from seeing it as a cost to seeing it as an enabler and differentiator.Businesses can learn from and collaborate with others in their industry to explore how technology can benefit their operations.Practical examples demonstrate how businesses have successfully embraced technology to improve efficiency, profitability, and customer experience.

    Chapters

    00:00 Introduction and Acknowledgment

    01:44 Tech and Techie Stuff for Non-Tech Businesses

    04:26 The Tech Industry on the Sunshine Coast

    05:36 Opportunities for Tech Careers on the Sunshine Coast

    06:53 The Mission of the Sunshine Coast Tech Industry Alliance

    09:07 Tech Industry Talent and Location

    10:37 Overcoming Objections and Fears Around Tech Adoption

    13:46 Tech as an Enabler and Differentiator

    15:03 Practical Tips for Traditional Businesses Embracing Tech

    19:44 The Danger of Being Left Behind

    21:36 The Future Viability of Tech Businesses on the Sunshine Coast

    23:26 The Growing Tech Industry and Opportunities on the Sunshine Coast

    28:07 Practical Examples of Businesses Embracing Technology

    31:01 Key Takeaways and Closing

    Click here for more

  • Tony Kelly, owner of Tony Kelly Restaurant Group, shares his journey in the restaurant industry and the ups and downs he has faced. He emphasises the importance of belief in oneself and surrounding oneself with talented people. Tony discusses the success of his restaurants on the Sunshine Coast and the support he receives from the local community. He also talks about his plans for future restaurant concepts and his desire to be the best employer on the Sunshine Coast by nurturing local talent.

    Takeaways

    Belief in oneself is crucial in overcoming failures and achieving success.Surrounding oneself with talented people is essential for business growth.Support from the local community is vital for the success of a business.Being the best employer and creating opportunities for future leaders is a meaningful legacy.Tony Kelly Restaurant Group has plans for future restaurant concepts, including a focus on pizza, a Mexican concept, and a steakhouse.

    Chapters

    00:00 Introduction and Belief in Oneself

    03:26 The Importance of Support from the Local Community

    06:32 Creating Opportunities for Future Leaders on the Sunshine Coast

    10:23 Future Restaurant Concepts: Pizza, Mexican, and Steakhouse

    Click here for more

  • In episode 8, Season 2 of the Coast and Commerce podcast, Ben Amos interviews communication specialist Mel Kettle about the importance of self-awareness, self-motivation, and self-care for leaders and also discuss the need for leaders to set boundaries and communicate their work preferences to clients and colleagues. Mel discusses the value of self-assessment and seeking feedback from others to gain a better understanding of one's strengths and weaknesses. Mel also encourages leaders to prioritise self-care, as it is essential for maintaining good physical and mental health. She shares practical strategies for improving self-motivation and developing a life plan that aligns with one's values and priorities.

    Takeaways

    Leaders need to set boundaries and communicate their work preferences to clients and colleagues.Self-assessment and seeking feedback from others can help leaders gain a better understanding of their strengths and weaknesses.Self-care is essential for maintaining good physical and mental health.Improving self-motivation involves identifying one's values and priorities and setting goals accordingly.Developing a life plan that aligns with one's values and priorities can provide a roadmap for success.

    Chapters

    00:00 Setting Boundaries and Communicating Work Preferences

    06:20 Recognising Leadership Skills and Qualities

    08:40 Prioritising Self-Care for a Good Life

    29:27 Developing a Life Plan Aligned with Values and Priorities

    Additional Links

    Thriving Leaders Course: https://courses.melkettle.com/thrivingleaders

    FREE healthy boundaries PDF download: https://courses.melkettle.com/boundaries

    Click here for more

  • Melitta McDonald, Chief People Officer at Country Chef, discusses how to attract and retain employees in a seasonal industry. She emphasises the need for businesses to have a clear employee value proposition and to align their recruitment strategies with their values and goals to be able to hire and retain the best talent. Melitta also highlights the benefits of being based on the Sunshine Coast, including the ability to tap into the local community and attract diverse talent. She encourages businesses to be strategic and thoughtful in their recruitment processes, focusing on finding the right fit rather than hiring out of desperation.

    Takeaways

    Having a clear employee value proposition is crucial for attracting and retaining employees.Recruitment strategies should be aligned with the company's values and goals.Being based on the Sunshine Coast offers benefits such as access to a diverse talent pool and a supportive local business community.Businesses should be strategic and thoughtful in their recruitment processes, focusing on finding the right fit rather than hiring out of desperation.

    Chapters

    00:00 Introduction and the Importance of Employee Attraction

    07:38 Aligning Recruitment Strategies with Company Values

    20:25 Strategic and Thoughtful Recruitment Processes

    Click here for more

  • For episode 6 in Season 2 of Coast and Commerce, Ben Amos interviews Gary Tramer, co-founder of NatPat. Gary shares his business journey and the success of their innovative product, which started with BuzzPatch, a children's mosquito repellent sticker. The company focuses on creating natural solutions for parents and children, that make life a little bit easier, starting with a sticker. Ben & Gary discuss that the success of NatPat can be attributed to their unique product, no fear of hustling, their diverse and global team, and their bold yet intentional approach to branding and business. The business partners prioritise their own individual values and focus on what truly matters, which has led to their success and enjoyment of the journey.

    Takeaways

    Focus on creating a unique and innovative product that solves a problemBuild a diverse and global team that aligns with your valuesTake a bold and different approach to branding and businessPrioritise what truly matters and enjoy the business journey

    Chapters

    00:00 Introduction and Background

    04:15 The Birth of NatPat and BuzzPatch

    07:12 The Success of BuzzPatch

    13:59 The Evolution of NatPat

    28:35 The Role of the Brand in NatPat's Success

    32:52 Measuring Success and Enjoying the Journey

    Click here for more

  • On the fifth episode of Coast and Commerce, season two, Ben Amos interviews Tim Kelly, the leader of the Manufacturing Excellence Forum (MEF) on the Sunshine Coast. Tim discusses the thriving manufacturing industry on the Sunshine Coast, highlighting companies like Country Chef, Protector Aluminium, and Zone RV that are achieving world-class manufacturing. He explains MEF's role in supporting local manufacturers through networking, events, and connecting them with resources and grants. The conversation highlights the importance of advanced manufacturing, automation, and attracting top talent to the region while providing job pathways for young people on the coast. Tim emphasises MEF's efforts to change the perception of manufacturing and create a self-sustaining ecosystem that can position the Sunshine Coast as a manufacturing hub.

    Takeaways

    • The Sunshine Coast has a robust manufacturing industry with around 1,400 manufacturers employing over 8,500 people and contributing 20% of the region's total exports.

    • Notable companies like Country Chef, Protector Aluminium, Kilcoy Global Foods, Zone RV are doing world-class manufacturing on the Sunshine Coast.

    • The Manufacturing Excellence Forum (MEF) supports local manufacturers through networking events, connecting them to resources/grants, and providing advice.

    • MEF aims to attract and retain top talent in STEM fields by engaging students through programs like the eVTOL autonomous air taxi project.

    • Addressing labour shortages and housing affordability are key challenges, making automation and advanced manufacturing critical for future competitiveness.  

    • MEF is working to change perceptions that manufacturing jobs are "dirty, dull, dangerous" and position the region as an attractive manufacturing hub.

    • With a fun, ‘not taking themselves serious’ attitude as "MEF heads", the forum tries to make manufacturing engaging and facilitate meaningful connections.

    Chapters

    00:00 Introduction and Background

    02:12 Specializing in Helicopter Fitouts

    04:30 Supporting Growth and Diversifying the Economy

    06:52 Introduction to the Benefits of Having Businesses in the Sunshine Coast

    09:11 The Importance of Supporting Local Manufacturers

    11:18 Connecting Businesses with Local Suppliers

    13:32 Introduction to MEF and its Support for Early-Stage Startup Manufacturers

    15:40 Supporting Manufacturing Businesses

    19:50 Promoting Manufacturing and Innovation on the Sunshine Coast

    22:07 The Power of Mentors

    24:12 Catalyzing Change and Creating a Self-Sustaining Ecosystem

    26:20 Creating Connections and Scaling Good Interactions

    27:31 The Problematic Issue of Housing Availability and Cost

    28:14 The Need for a Cultural Shift in Perception towards Manufacturing

    29:11 Attracting Top Talent for Driving Innovation

    29:11 The Power of Banter

    30:12 The Manufacturing Excellence Forum

    30:57 Advocacy for Manufacturing

    31:19 Stay Informed

    Click here for more

  • Brady Sullivan, CEO of the Caloundra Chamber of Commerce, joins Ben Amos on the Coast and Commerce podcast to discuss the business ecosystem on the Sunshine Coast. They highlight the hidden gems of businesses on the coast that are often unknown to the public, and emphasise the importance of collaboration, networking, and engaging with business support groups to unlock opportunities and learn from others. They also discuss the changing perception of business opportunities on the Sunshine Coast and the need for businesses to give back to the community. The episode concludes with a call to showcase the Sunshine Coast as a global business destination.

    Takeaways

    Engaging and collaborating with other businesses and business support groups on the Sunshine Coast can lead to valuable knowledge transfer and opportunities for growth.The Sunshine Coast offers a diverse range of businesses, from startups to large-scale manufacturing companies, and provides a supportive community for entrepreneurs.The perception of limited business opportunities on the Sunshine Coast is changing, with significant population growth and an increasing number of global businesses choosing to establish their presence in the region.Businesses on the Sunshine Coast have the opportunity to give back to the community and contribute to the region's economic and social development.By showcasing the success and global reach of businesses on the Sunshine Coast, the region can be recognized as a thriving business destination.

    Chapters

    00:00 Introduction and Importance of Collaboration

    07:40 Uncovering Hidden Gems of Business on the Sunshine Coast

    14:07 Changing Perceptions of Business Opportunities

    25:53 Showcasing the Sunshine Coast as a Global Business Destination

    Click here for more

  • In today’s episode of the Coast and Commerce podcast, our host Ben Amos interviews John Gallagher from Argon Law. They discuss the process of expanding a business and the different options for obtaining capital. They explore the benefits and considerations of equity financing, including bringing on external investors and sharing ownership of the business. They also discuss the various forms of debt financing, such as bank loans and alternative lending options. Gallagher emphasises the importance of seeking advice from professionals, including lawyers, accountants, and finance brokers, to ensure the best setup for business expansion.

    Takeaways

    Expanding a business requires careful consideration of different financing options, including equity and debt.Equity financing involves bringing on external investors and sharing ownership of the business, which can provide access to capital and additional resources.Debt financing involves borrowing money from lenders, such as banks or alternative lenders, and repaying it over time.Seeking advice from professionals, such as lawyers, accountants, and finance brokers, is crucial to ensure the best setup for business expansion.The choice between equity and debt financing depends on factors such as the business's growth potential, control preferences, and financial situation.

    Chapters

    00:00 Introduction and Background of Argon Law

    06:01 Areas of Law Specialisation at Argon Law

    10:11 Different Forms of Equity Financing

    24:49 Exploring Debt Financing Options

    29:10 Caution and Advice for Business Expansion

    33:42 Conclusion and Contact Information

    Keywords

    business expansion, capital, equity financing, debt financing, external investors, legal structures, professional advice

    Click here for more

  • Lisa Aitken joins the show today from Aitken Legal. Her business specialises in employment law and today’s topic emphasises the importance of having a great team and culture in the workplace. She discusses the benefits of a positive workplace culture, such as increased employee engagement and productivity. Aitken Legal helps businesses develop policies and procedures that support their desired culture. Lisa Aitken highlights the importance of having the right documentation and training in place to mitigate potential legal risks. She also emphasises the need for regular reviews of culture and adaptation of new values as a business grows.

    Takeaways

    Having a positive workplace culture leads to increased employee engagement and productivity.Policies and procedures should be in place to support the desired culture, but they must be enforced and regularly reviewed.The right documentation and training are essential to mitigate legal risks.Values and culture should be determined collaboratively with employees.As a business grows, values and culture may need to be re-evaluated and adapted.Aitken Legal specialises in employment law and can help businesses develop the necessary documentation and policies.

    Chapters

    00:00 Introduction to Lisa Aitken and Aitken Legal

    04:16 Defining Culture and Values

    09:07 Mitigating Legal Risks with Documentation and Training

    14:15 Culture in Larger Organisations

    Keywords

    employment law, workplace culture, policies and procedures, policy documentation, policy training, legal risks

    Click here for more

  • In this conversation, Ben Amos interviews Jodie Thompson from Mulcahy & Co Accountants. They discuss various topics related to business growth and development, including the importance of planning, the challenges faced in different stages of business, the role of accountants and bookkeepers, and the options for succession planning and exit strategies. Jodie emphasises the need for business owners to have a clear vision of their goals and to regularly review and adjust their plans. She also highlights the importance of holistic financial management and the role of accountants in helping clients achieve their lifestyle goals.

    Takeaways

    Having a clear vision of your goals and regularly reviewing and adjusting your plans is crucial for business growth and development.Accountants play a key role in providing guidance, accountability, and advice to business owners.Bookkeepers handle data entry and record-keeping, while accountants provide analysis, reporting, and strategic advice.Succession planning and exit strategies should be considered at various stages of the business life cycle.A successful ending of a business can involve closure or liquidation, and it is important to plan for the financial and legal implications.Business owners should ask their accountants about how to achieve their financial goals and what steps to take to ensure the business can run without them.Holistic financial management, including accounting, finance, and legal aspects, is essential for business success.Mulcahy & Co Accountants offer a range of services to help businesses achieve their financial goals, including financial planning and loan broking.

    Chapters

    00:00 - Introduction and the Importance of Planning

    06:11 - The Role of Accountants and Bookkeepers

    14:45 - Succession Planning and Exit Strategies

    22:23 - Holistic Financial Management for Business Success

    25:44 - Services Offered by Mulcahy & Co Accountants

    Keywords

    business growth, development, planning, challenges, accountants, bookkeepers, succession planning, exit strategies, financial management

    Click here for more

  • In this fascinating conversation, Ben Amos interviews Catherine Molloy, an international keynote speaker and author, about the importance of communication in business. They discuss the power of words and how they can impact our lives. The conversation delves into the significance of body language and the common mistakes people make in their non-verbal communication. They also explore the impact of miscommunication in business and the importance of being present in conversations. Cath provides insights into the power of handshakes and the role of words in effective communication. They discuss the domino effect of one person’s behaviour and the importance of reflecting on one’s own emotions. Finally, they touch on the key traits of a conscious leader and Cath's books on communication and leadership.

    This is the last episode of season one, and we’ll be back in a few weeks time for season two.

    Takeaways

    The quality of your words determines the quality of your life.Body language and non-verbal communication play a significant role in effective communication.Miscommunication in business can lead to closed doors, staff turnover, and loss of passion.Being present and reflective in conversations can improve communication and prevent misunderstandings.Conscious leaders are self-aware, empathetic, and focused on creating win-win situations.

    Chapters

    00:00 The Power of Words

    01:04 Introduction to Cath Molloy

    02:01 Passion for Communication

    03:28 The Importance of Communication in Business

    04:21 Understanding Body Language

    05:19 Miscommunication in Business

    06:18 The Impact of Reacting Before Speaking

    07:42 The Power of Body Language

    08:43 Common Mistakes in Body Language

    09:12 The Importance of Being Present

    10:39 The Significance of Handshakes

    14:20 The Impact of Words in Communication

    15:42 The Downside of Miscommunication in Business

    16:40 Cultural Differences in Communication

    18:04 Understanding Behaviours in Communication

    19:01 The Domino Effect in Behavior

    20:29 The Importance of Reflecting on Emotions

    22:16 Practical Ways to Improve Communication

    23:12 The Power of Being Present

    24:36 Overcoming Pride in Communication

    26:05 Key Traits of a Conscious Leader

    27:59 Overview of Cath Molloy's Books

    29:47 Where to Find Cath Molloy's Books

    30:41 Following Cath Malloy's Work

    Click here for more

  • Allan Keogh from Keogh Consulting shares insights on organisational transformation, strategy development, and working with different types of organisations. He discusses the importance of having a compelling vision, building a strong culture, and having inspirational leadership. Allan also talks about his involvement in the strategy of Sunshine Coast's role in the 2032 Olympics. He shares the keys to success for organisations, including having a clear vision, a strong culture, the right team, and a well-executed plan. He also highlights the common causes of failure, such as denial, lack of momentum, and poor planning. Allan concludes by sharing personal lessons learned from his experiences.

    Takeaways

    Having a compelling vision and bringing it to life is crucial for success.Building a strong culture and having inspirational leadership are key factors in organisational transformation.Working with green organisations requires assessing the concept, working capital, leadership depth, and commercialization strategy.Working with blue organisations involves rejuvenating the business and changing the culture.Working with red organisations requires identifying key change agents, developing champions for change, and educating and training the leadership team.Building the right team is essential for success, and healthy conflict should be encouraged.The Sunshine Coast's role in the 2032 Olympics presents opportunities for collaboration and showcasing the region.Keys to success for organisations include having a compelling vision, a strong culture, the right team, and a well-executed plan.Common causes of failure include denial, lack of momentum, and poor planning.Lessons learned from personal experiences include the importance of asking for help, being prepared, and sustaining momentum.

    Click here for more

  • Ash Platz, Director of FC Lawyers, shares the story of the firm and its growth on the Sunshine Coast. He emphasises the importance of being authentic and real in business. Ash discusses the challenges of marketing in a crowded legal space and how FC Lawyers differentiates itself by being personable and approachable. He also highlights the importance of building relationships with clients and fostering a positive culture within the firm. FC Lawyers is actively involved in the community and supports various charities to solidify their presence and differentiation. 

    Takeaways

    Be authentic and real in business to go a long way.Building relationships with clients is key in professional services.Differentiate yourself by being personable and approachable.Invest in your team and empower them to build relationships with clients.Get involved in the community and support charities.Focus on growth and solidify your presence in current locations.

    Chapters

    00:00 Introduction and Background

    01:27 The History of FC Lawyers

    02:24 Expansion and Services

    03:02 Challenges in Marketing

    04:06 Differentiating from Competitors

    05:33 Building Relationships with Clients

    07:33 Fostering a Personal and Approachable Culture

    09:04 Empowering Staff and Staff Retention

    10:56 Community Involvement and Giving Back

    12:38 Expansion into North Queensland and Sydney

    18:15 Future Growth and the Importance of the Sunshine Coast

    20:04 Keys to the Success of FC Lawyers

    Click here for more

  • Luke Hawley, a connector and community builder on the Sunshine Coast, shares his journey in business and his recent involvement in Matters Magazine. He emphasises the importance of networking and building meaningful relationships in business. Luke also discusses the power of print in a digital world and the future of Matters Magazine as a platform for sharing inspiring stories and connecting the Sunshine Coast business community.

    Takeaways

    Networking is essential for business success, as it allows for the sharing of ideas, collaboration, and the building of meaningful relationships.When networking, it is important to lead with value and focus on understanding the needs of others.Print magazines still hold value in a digital world, as they provide a tangible and immersive experience for readers.Matters Magazine aims to be a platform for sharing inspiring stories and connecting the Sunshine Coast business community.

    Chapters

    00:00 Introduction and Background

    02:01 Getting Into Business

    05:29 Challenges of Starting a Business

    07:20 The Importance of Networking

    11:34 Building a Network

    16:17 Nightmare Networking Experiences

    20:58 Taking Over Matters Magazine

    26:35 The Power of Print in a Digital World

    31:16 The Future of Matters Magazine

    33:34 Connecting with Luke

    Click here for more