Episodios
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Think about how you introduce yourself. How do you answer the question: "Who am I?" In episode 10 of Culture Talks, Heather and Shaila are joined by .. Jo Latimer as they explore why our answer to this question matters to individuals and companies. They look at the culture of being you; your norms, your values, your behaviors - the things that build up your identity, drawing on examples of relocating partners whose lives are most impacted by relocation.
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Finding a solution in the workplace can often be made more challenging when different cultures are at play, because different cultures approach challenges in different way. So how do big organizations with diverse workforces navigate this? This is the topic of discussion for Heather and Shaila in the ninth instalment of Culture Talks.
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¿Faltan episodios?
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In the latest episode of Culture Talks, our global skills experts examine the challenges of parenting when it comes to relocating. How do mums and dads adapt when moving overseas? And how does culture interact with parenting? How involved do relocating parents need to be with their children's schooling? How can parents build the networks that they might be leaving behind in their home country? Shaila and Heather are joined by Lucie to consider all of this and more.
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Customer experience and fostering better connections with customers is a key priority for businesses today. And when cultural variation is thrown into the mix, this can be even more nuanced and complex. In this latest episode, Shaila and Heather explore the connection between culture and customer service in our globalized world - and bring it to life with their own experience. Why was a Hong Kong waiter so irritated when Shaila offered him lots of thanks? And why was Heather asked to leave a shop in Taipei? They round off this month's show by asking: "What have you learnt about culture from interactions you've had in a customer service context?"
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In episode six of Culture Talks, Heather and Shaila discuss returning home, and re-immersion into a 'home' culture. They bust the myth that returning home from an assignment, living abroad - or even from a long holiday - is easy, and explore the oft-overlooked barriers and challenges to returning home successfully.
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In this episode, Heather and Shaila talk to cultural skills expert Alyssa Bantle about the three best cultural training practices, strategies that can be applied to enhance any interaction. So, is this the episode that will change your life?
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In the fourth instalment of Culture Talks, Shaila and Heather bust the myth that culture and language are independent, as they look at where the two intersect and how culture is such a big driver of language use.
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In this latest episode of Culture Talks, Shaila and Heather are joined by Jo Danehl to talk about culture at work. They explore how teams and individuals can and do adapt to embrace cultural differences, and the enormously positive impact this can have on output and comradery.
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Heather and Shaila are back for episode two of Culture Talks, joined by Lucie Zrustova. In this show, they explore the uniqueness of people, the pitfalls of 'one-size-fits-all' and discuss the importance of ensuring individuals have the bespoke tools and programs they need to survive and thrive when relocating.
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In the first episode of our new series exploring culture, two of our global skills experts explore what cultural training means, while sharing their own stories, examples and tips.
