Episodios
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While many teams and organizations engage in scenario planning, most don’t go far enough. Arjan Singh, consultant and adjunct professor at Southern Methodist University, says a more disciplined approach, borrowed from the military, can help leaders truly test how their strategies, operations, and tactics hold up against competitors, shifting market dynamics, and unexpected events. He’s helped hundreds of companies identify risks and find new ways to innovate by leading them through corporate war games, and he explains his process and results. Singh is the author of the book "Competitive Success: Building Winning Strategies with Corporate War Games."
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Rafi Mohammed, founder of the consulting firm Culture of Profit, says a crisis or recession is not the time to panic and slash prices. He says leaders should instead reevaluate their pricing strategy—or develop one for the first time—to better respond to customers during the slump and keep them when the economy recovers.
Since this conversation took place in 2020, the crisis you'll hear them referring to is—obviously—the Covid-19 pandemic. But these lessons apply well beyond that moment—to any period of economic instability. Mohammed shares examples of companies across a variety of industries that created effective price strategies in response to the Covid-19 pandemic.
Mohammed is the author of "The 1% Windfall: How Successful Companies Use Price to Profit and Grow" and the recent HBR article, “Setting a Pricing Strategy Amid Ever-Changing Tariffs." -
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In a conversation with HBR editor-at-large Adi Ignatius, Lisa Su, CEO of leading semiconductor company AMD, discusses the company’s evolution toward high-performance and adaptive computing, the future of AI use in different sectors, and the importance of responsible risk-taking. She advocates for fast experimentation and implementation while ensuring safety through initiatives like AMD’s Responsible AI Council, active learning within the organization and among industry peers, and the hiring of diverse talent to drive innovation. Time Magazine recently named Su their "CEO of the Year."
Key episode topics include: artificial intelligence, computing, machine learning, technology, decision-making, implementation, experimentation, ChatGPT, OpenAI, strategy
HBR On Strategy curates the best conversations and case studies with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
Watch the full YouTube video: How AMD’s Lisa Su is Thinking About AIWatch more videos on HBR’s YouTube channelDiscover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]> -
In late 2013, Ryan Cohen, cofounder and then-CEO of online pet products retailer Chewy.com, was facing a decision that could determine his company’s future. Should he stay with a third-party logistics provider (3PL) for all of Chewy.com’s e-commerce fulfillment or take that function in house?
Cohen worried that the company’s current 3PL may not be able to scale with Chewy.com’s projected growth or maintain the company’s performance standards for service quality and fulfillment. But neither he nor his cofounders had experience managing logistics, and the company’s board members were pressuring him to leave order fulfillment to the 3PL.
What should Cohen do? Harvard Business School senior lecturer Jeffrey Rayport discusses the options in his case, “Chewy.com (A).”
Key episode topics include: strategy, supply chain management, operations management, growth strategy, operations strategy
HBR On Strategy curates the best conversations and case studies with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
Listen to the full HBR IdeaCast episode: Chewy.com’s Make-or-Break Logistics DilemmaFind more episodes of Cold CallDiscover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]> -
Unfortunately, you can’t set up your organization’s artificial intelligence projects like just any other IT project. By their nature, AI endeavors are quite different and suffer high failure rates. But there are proven approaches you can take to increase your odds of success. Iavor Bojinov, assistant professor at Harvard Business School and former LinkedIn data scientist, breaks down five critical steps for an AI project to turn into an effective product: selection, development, evaluation, adoption, and management. He’s the author of the HBR article “Keep Your AI Projects on Track.”
Key episode topics include: artificial intelligence, project management, product management, product launches, trust, employee engagement, technology and analytics, competitive strategy, strategy,
HBR On Strategy curates the best conversations and case studies with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
Listen to the full HBR IdeaCast episode: Setting AI Projects Up for SuccessFind more episodes of HBR IdeaCastDiscover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org]]> -
What can failures like Harley-Davidson Cologne or Cheetos Lip Balm teach us about success?
Sean Jacobsohn, partner at Norwest Venture Partners and founder of the Failure Museum, takes us on a tour of notable product failures, sharing insights into why they failed and the lessons we can learn from them. Discover the six forces of failure and learn how companies can avoid making the same mistakes.
Key episode topics include: business failures, growth strategy, product management, product development, product launches, competitive strategy, competition, financial management, customer strategy, timing, strategy
HBR On Strategy curates the best conversations and case studies with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Watch the original video: Product Flops and Collapsed Corporations: Business Lessons from the Failure Museum
· Find more videos on HBR’s YouTube channel: @HarvardBusinessReview
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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“Community” is a buzzword that gets thrown around a lot in the business world. But what does it really mean to build one—and what does it take to make it last? More importantly, how can businesses create communities that drive long-term success? Matt Mullenweg, the co-founder of WordPress and the founder and CEO of Automattic, tackles these questions in this episode. He shares insights on fostering community within a firm—like hiring the right people through auditions instead of resumes—and within a customer base by encouraging engagement and feedback.
Key episode topics include: customer strategy, customer experience, customer feedback, hiring and recruitment, brand management, strategy,
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: The Creator of WordPress
· Find more episodes of HBR IdeaCast
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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Stefan Thomke, professor at Harvard Business School, says running experiments can give companies tremendous value, but too often business leaders make decisions based on intuition.
While A/B testing on large transaction volumes is common practice at Google, Booking.com, and Netflix, Thomke says even small firms can get a competitive advantage from experiments. He explains how to introduce, run, and learn from them, as well as how to cultivate an experimental mindset at your organization. Thomke is the author of the book Experimentation Works: The Surprising Power of Business Experiments and the HBR article “Building a Culture of Experimentation.”
Key episode topics include: experimentation, data and analytics, risk management, decision-making, strategy
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: How to Set Up—and Learn—from Experiments
· Find more episodes of HBR IdeaCast
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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Founded in 2014, Thinx, Inc. makes absorbent underwear that can be worn during menstruation. But the feminine care market had seen virtually no innovation in half a century because of the taboo against discussing the topic of menstruation. As a result, the startup was competing against large incumbents like Procter & Gamble and Johnson & Johnson.
Harvard Business School Associate Professor Rembrand Koning examines these strategic marketing challenges and discusses the importance of removing taboos and biases in order to bring innovation to the feminine care market in his case, “Thinx, Inc.—Breaking Barriers in Feminine Care.”
Key episode topics include: disruptive innovation, startups, marketing, gender, health and wellness
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full Cold Call episode: Innovating in the Feminine Care Market
· Find more episodes of Cold Call
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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Venture capital firms notoriously embrace risk and take big swings, hoping that one startup will become a monster hit that pays for many other failed investments. This VC approach scares established companies, but it shouldn’t. Stanford Graduate School of Business professor Ilya Strebulaev says that VC firms have proven best practices that all leaders should apply in their own companies. He explains exactly how VC’s operationalize risk, embrace disagreement over consensus, and stay agile in their decision-making—all valuable lessons that apply outside of Silicon Valley. With author Alex Dang, Strebulaev cowrote the new book The Venture Mindset: How to Make Smarter Bets and Achieve Extraordinary Growth and the HBR article “Make Decisions with a VC Mindset.”
Key episode topics include:
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: What Venture Capitalists Can Teach Companies About Decision-Making
· Find more episodes of HBR IdeaCast
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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When a company, division, or product line has been struggling for some time, it can feel nearly impossible to get things back on track. But big turnarounds are possible, provided you have a team willing to work hard, be creative, and embrace change. When he was president and CEO of Marvel, Peter Cuneo oversaw the resurgence and sale of the media company, but even before that he had a long track record for turning around many types of consumer-facing businesses. He shares the strategies that work best for shaking up organizations and teams and boosting their performance. Cuneo is also the managing principal of Cuneo and Company.
Key episode topics include: strategy execution, strategic planning, strategy, turnarounds, decision-making, problem solving, entertainment industry
HBR On Strategy curates the best and conversations and case studies with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: Lessons from a Turnaround Expert
· Find more episodes of HBR IdeaCast
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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The use of artificial intelligence—specifically generative AI—is growing rapidly, and tech giants like Google have an important role to play in how that technology gets adopted and developed. Sundar Pichai is the CEO of Google as well as its parent company Alphabet, which he’s led as an AI-first company for several years. He speaks with HBR Editor at Large Adi Ignatius about shaping Google’s AI strategy, putting safeguards in place, and how work and leadership will change as AI advances.
Key episode topics include: artificial intelligence, generative AI, innovation, technology, strategy
HBR On Strategy curates the best and conversations and case studies with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: Alphabet CEO Sundar Pichai on Leadership, AI, and Big Tech
· Find more episodes of HBR IdeaCast
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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Getting a big, bureaucratic organization to innovate or adopt new technologies is hard. That’s why Harvard Business School professor Maria Roche wrote a case study about U.S. Air Force Major Victor “SALSA” Lopez. He helped launch a program that uncovers ways to use AI to strengthen U.S. defense efforts. Professor Roche and Major Lopez talked about the challenges of fostering innovation within a large bureaucracy in a conversation with host Brian Kenny on Cold Call back in 2023.
Key episode topics include: innovation, change management, artificial intelligence, defense sector, technology, analytics
HBR On Strategy curates the best and conversations and case studies with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: How the United States Air Force Accelerated AI Adoption
· Find more episodes of Cold Call
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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Fueled by the promise of concrete insights, organizations are increasingly prioritizing data in their decision-making processes. But that process can easily go wrong. Many leaders don’t understand that their decisions are only as good as how they interpret the data.
In this episode, Professor Michael Luca of Johns Hopkins Carey Business School and Professor Amy Edmondson of Harvard Business School share a framework for making better decisions by interpreting data more effectively.
Luca and Edmondson are coauthors of the HBR article "Where Data-Driven Decision-Making Can Go Wrong."
Key episode topics include: Analytics and data, data management, data strategy, data analysis, organizational decision making, strategy
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: Is Your Company Reading Data the Wrong Way?
· Find more episodes of HBR IdeaCast
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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Many companies, especially in the tech world, have come to embrace the idea of growth at all costs. But according to research from Gary Pisano, professor at Harvard Business School, most firms fail to consistently increase revenues and profits over the long term, adjusting for inflation.
In this episode, Pisano explains why it’s important for leaders to think more strategically about not just the rate of growth they want to achieve but the direction they want to grow in and their method for doing so. Trying to grow too fast can be the downfall of many organizations. He shares examples of companies that have fallen into this trap, as well as those getting the balance right.
Pisano wrote the HBR article “How Fast Should Your Company Really Grow?“
Key episode topics include: Growth strategy, strategy, competitive advantage, profitability, sustainable business practices
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: Rethinking Growth at All Costs
· Find more episodes of HBR IdeaCast
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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Imagine a company that, in a matter of weeks, can develop, prototype, build, and deliver innovative products. That’s exactly what Haier, one of the world’s largest home appliance manufacturers, achieved in 2019. When the city of Wuhan urgently needed mobile isolation wards to curb the spread of Covid-19, Haier leveraged their open digital supply chain platform to deliver in record time.
In this episode, Kasra Ferdows, an operations management professor at Georgetown University, explains how open digital platforms facilitate innovation and problem solving by making the entire supply chain more transparent to suppliers.
Key episode topics include: Supply chain management, strategy, innovation, competitive advantage, operations
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: Open Digital Platforms to Spur Innovation
· Find more episodes of HBR IdeaCast
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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The insurance industry is centuries old and has historically been dominated by a few large incumbents. But the industry is experiencing disruption from smaller tech-driven companies—known as insurtechs—that are changing how insurance is bought and sold.
In this episode, Harvard Business School professor Lauren Cohen explores how insurtech firm Hippo is challenging traditional insurance models. He explains how Hippo is eliminating the need for insurance agents and using AI to lower prices. And he breaks down Hippo’s unique approach to targeting customers who live in riskier markets and are comfortable with digital platforms.
Key episode topics include: insurance, disruptive innovation, artificial intelligence, growth strategy, long-term growth, competitive advantage, climate change, case studies
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full Cold Call episode: How One Insurtech Firm Formulated a Strategy for Climate Change
· Find more episodes of Cold Call
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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It’s a holy grail for many businesses—the search for sustainable competitive advantage. But Chris Zook points out that it’s elusive for most companies. He notes that less than one in 10 companies even achieve a modest level of sustained and profitable growth over a 10-year period on average.
Zook is the former head of Bain’s global strategy practice and coauthor of the book Repeatability: Build Enduring Businesses for a World of Constant Change.
In this episode, he shares three key principles that can help your organization find and maintain an enduring competitive advantage, with real-world examples drawn from IKEA, Enterprise Rent-A-Car, and Nike.
Key episode topics include: strategy, leadership, growth strategy, long-term growth, competitive advantage, case studies.
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: Good Strategy’s Non-Negotiables (2021)
· Find more episodes of HBR IdeaCast
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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For a long time in the restaurant industry, there were two types of dining experiences: fast food or table service. But Ron Shaich, founder and former chairman and CEO of Panera Bread, managed to create an entirely new category in between the two: fast casual. That innovative idea laid the groundwork for companies like Chipotle, Sweetgreen, and beyond.
In this episode, Shaich breaks down his core strategies for successful innovation in the restaurant industry: pinpoint what your customers truly want, differentiate your offering, execute with excellence, and focus on growth. He argues that these strategies aren’t only relevant for the food industry — they can be used to scale any type of organization.
Key episode topics include: strategy, customer service, entrepreneurship, going public, growth strategy, scaling entrepreneurial ventures, strategy execution, restaurants, fast casual, panera, chipotle, sweetgreen, innovation, disruption.
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full HBR IdeaCast episode: Fast Casual Food Pioneer Ron Shaich Explains How to Find a Niche — and then Scale (2023)
· Find more episodes of HBR IdeaCast
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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Imagine this scenario: Your company’s executive team has just announced their new master plan for growing the business. Now it’s your job, as a mid-level manager, to put it into practice. So where do you start?
In this episode, strategy consultant Andrea Belk Olson explains how to make the most of a plan that you may or may not agree with and that you may or may not have had any input into. She also has advice about the questions you should ask yourself before taking action, how to handle resistance from people you manage, and what to do if the new strategy isn’t working well.
Key episode topics include: strategy, strategy execution, growth strategy, managing people, managing up.
HBR On Strategy curates the best case studies and conversations with the world’s top business and management experts, to help you unlock new ways of doing business. New episodes every week.
· Listen to the full Women at Work episode: How to Manage: Executing Strategy (2024)
· Find more episodes of Women at Work
· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org
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