Episodios

  • In this episode, Bill Banham talks with Marina Farthouat, the new Vice President, People at Oyster - the global employment platform that enables companies to hire, pay, and care for distributed teams.

    Marina brings a refreshing perspective to the HRchat Show about transforming workplace norms through remote and distributed teams. Drawing from her diverse background spanning investment banking to startups, Marina shares why her most connected workplace experiences have consistently been in remote organizations.

    "Talent doesn't have a nationality," Marina asserts, challenging traditional location-based hiring approaches. She makes a compelling case for distributed teams as both a talent strategy and a resilience measure. When recent blackouts hit Spain and Portugal, Oyster's globally distributed workforce demonstrated exactly this kind of operational continuity—shifting activities seamlessly to unaffected regions.

    What makes Marina's perspective particularly valuable is her holistic view of remote work benefits. Beyond the usual flexibility talking points, she highlights how remote arrangements positively impact families, especially children who no longer lose parents to long commutes. She dismantles the myth that remote workers feel disconnected, explaining how digital platforms actually create more egalitarian access to leadership and information than traditional office environments where proximity matters.

    The conversation tackles economic concerns head-on, addressing fears that global hiring simply shifts jobs to lower-cost regions. Marina offers a more nuanced view: global talent acquisition isn't about replacement but expansion and resilience. She emphasizes that startups particularly benefit from access to diverse talent pools while managing burn rates effectively.

    By the way, if you enjoy this conversation and want to learn more about Marina’s team and some of the people challenges they tackle, check out episode 338 with Oyster Co-founder Jack Mardack.

    Marina leads the company’s people strategy with a focus on building a human-centric, inclusive, and sustainable culture across a global workforce.

    She brings a wealth of experience leading People functions in remote organizations, most recently at ClickHouse and Elastic. Marina has developed deep expertise in employee engagement and organizational development, as well as in building strong cultures and scaling global com

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    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • Curtis Vincent, CHRO at The Estate Registry, offers a fascinating look at how digital estate management is transforming employee benefits packages and addressing a critical gap in financial wellness programs.

    The days of the fireproof lockbox stuffed with important papers are long behind us. As Curtis explains, modern employees lead increasingly complex digital lives with countless online accounts and digital assets that require organization and protection. Legacy Now provides a secure, intuitive platform that not only stores traditional estate planning documents but also preserves family legacies through digital photographs and videos that can be passed down through generations.

    What makes digital estate management particularly valuable is its relevance to employees at every career stage. Curtis challenges the notion that estate planning only benefits those approaching retirement. "Almost everybody, regardless of age or net worth, has something worth protecting," he notes. For younger professionals, the platform offers organization around guardianship arrangements, documentation of existing benefits like 401(k)s and insurance policies, and the foundation for building their own legacies. By centralizing important information, these tools alleviate the stress and anxiety that come with managing complex financial lives, allowing employees to focus better at work.

    For HR professionals considering implementation, Curtis recommends prioritizing cybersecurity, user support capabilities, and ease of administration. Start by gauging employee interest, arranging demonstrations, educating HR teams about the probate process, and carefully reviewing options. Ready to transform your benefits package with this missing piece of financial security? Connect with Curtis on LinkedIn or visit Estate Registry's website to explore how digital estate management can enhance your employee wellbeing strategy.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • In this episode of the HRchat Show, Bill Banham talks with Douglas Leach about the upcoming Disrupt London and HR Analytics Summits.

    Doug's journey to founding the HR Analytics Summit reads like a masterclass in entrepreneurial resilience. Launching his venture in October 2019 - mere months before a global pandemic would shut down in-person events worldwide - Doug faced what seemed like insurmountable challenges. But as he reveals in this captivating conversation, what initially appeared disastrous ultimately became advantageous.

    "Not every disaster is a disaster," Doug shares, explaining how multiple postponements created extended marketing windows that drove registrations. By the time the event finally happened in 2021, it had completely sold out. Even a venue cancellation one month before the show transformed into a blessing when they secured the prestigious Brewery venue at a discount, accommodating their larger-than-expected audience.

    The discussion dives into the current people analytics landscape, revealing surprising disparities in implementation maturity. While some organizations operate sophisticated systems seeking marginal improvements, others – including unexpectedly large companies – still rely heavily on Excel. Doug offers a memorable analogy: "Big companies are oil tankers, small companies are speedboats," explaining why smaller, more agile organizations often implement modern analytics solutions more efficiently than their enterprise counterparts struggling with legacy systems.

    Artificial intelligence emerges as a central theme throughout the conversation. Doug and Bill highlight the significant challenge organizations face when implementing AI: employee skepticism and fear of replacement. The discussion ventures into thought-provoking territory when addressing Bill Gates' recent prediction that AI might enable two-day workweeks. While acknowledging the potential benefits, Doug raises important questions about economic implications, as he imagines shareholders saying: "If we can get away with having two days a week work, why should we be paying people for five days?"

    Connect with Doug on LinkedIn or at hranalyticssummit.com to learn more about his work transforming the people analytics landscape.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • Ever wondered what makes the Association for Talent Development (ATD) a key player in the world of HR and professional development? This episode pulls back the curtain as Bill Banham talks with Mallory Flynn, Content Manager for Career Development, Organization Development, and Talent Management Communities at ATD.

    Mallory walks us through three game-changing conferences on the horizon. First, ATD International Conference & Expo in Washington DC (May 18-21), where thousands of learning professionals from over 80 countries will converge to exchange ideas and build relationships. With headliners like Olympic champion Simone Biles and marketing visionary Seth Godin, plus a dedicated Career Center offering free resume coaching and ICF sessions, it's an event talent professionals won't want to miss.

    Bill and Mallory also explore ATD's first-ever Coaching Conference (August 20-21), a virtual event specifically designed to help professionals launch, build, and scale coaching programs within their organizations. Featuring insights from Salesforce, Panasonic Energy, and UC Berkeley, attendees will discover how to make the business case for coaching and establish frameworks for program success. And yes, we dive into the AI question – how will artificial intelligence transform coaching while preserving the irreplaceable human element?

    The conversation shifts to the OrgDev Conference in Houston (October 20-22), ATD's premier event for organizational development professionals tackling culture, talent strategy, and leadership development. Mallory also highlights a free online Leadership Development Day coming June 9th, featuring real-world case studies from major organizations.

    What truly shines through is Mallory's passion for ATD's community – a network of professionals dedicated to mutual growth and knowledge-sharing. As she puts it, "I've never been as well connected to such a huge network of individuals who just want to help out." Whether you're an HR professional, talent developer, or organizational leader, this episode offers valuable insights into how ATD's events and community can elevate your professional journey.

    Ready to connect with this vibrant community? Follow Mallory Flynn on LinkedIn or email her at [email protected] to learn more about these transformative opportunities.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • Ever wondered what Formula One racing and career websites have in common? More than you might think, according to Bryan Adams, CEO and founder of Happydance, who recently joined Bill Banham on the HRchat Show to discuss an innovative new campaign that's bringing F1-inspired competition to the talent acquisition space.

    The "Careers Site Grand Prix" pits career websites against each other, measuring their performance in speed, accessibility, and SEO – creating an F1-style leaderboard complete with weekly podiums and seasonal champions. This timing perfectly aligns with Formula One's 75th anniversary celebrations and the iconic Silverstone Grand Prix.

    Bryan, a two-time bestselling author with 20 years in employer branding and a past guest on our sister show, the People and Performance Podcast, shared a startling statistic that frames the entire conversation: for every second past three seconds that your career website takes to load, you lose 10% of your audience. "You're not up against other career websites," Adams explains. "You're up against Amazon and Netflix, TikTok and Instagram" – platforms that have dramatically reduced our patience for digital experiences.

    The parallels between F1 and talent acquisition run deep. Just as racing teams seek marginal gains through precise optimization and teamwork, organizations must optimize their career sites across multiple dimensions – load speed, accessibility, mobile responsiveness, and personalization – to create winning candidate experiences. As more candidates browse and apply for jobs on mobile devices, meeting them where they are becomes increasingly critical.

    What's refreshing about Bryan's approach is his emphasis that creating high-performing career sites isn't just about having Fortune 100-level resources. It's about getting fundamentals right, measuring what matters, and using data to drive continuous improvement, much like successful F1 teams. When asked which F1 team Happydance resembles, Bryan bypassed the obvious powerhouses to identify with teams that "are constantly punching above their weight, constantly relying on ingenuity, creativity, teamwork, new innovation."

    Want to see how your organization's career site measures up? Visit gp.happydance.love

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • The workplace has fundamentally transformed, dramatically increasing the emotional demands on leaders at all levels. From managing virtual teams to navigating workforce polarization, today's leaders face unprecedented challenges that require a new set of emotional skills to thrive.

    Executive coach and leadership strategist Dina Denham-Smith joins Bob Goodwin to discuss her new book, "Emotionally Charged: How to Lead in the New World of Work," revealing how emotions serve as critical data for effective leadership. Drawing from over 25 years of experience coaching senior executives at companies like Adobe, Netflix, and Goldman Sachs, Dina breaks down the misconceptions that prevent leaders from harnessing the power of emotions in the workplace.

    Dina and Bob explore the powerful "beach ball" analogy that illustrates what happens when emotions are suppressed rather than processed appropriately. Dina explains how leaders navigate the "authenticity paradox" – being genuine enough to build trust while maintaining appropriate professional boundaries. She provides practical steps for developing emotional intelligence, from recognizing physical sensations that signal emotional responses to identifying specific emotions beyond simplistic categories.

    The conversation tackles the current leadership landscape, including how some high-profile CEOs are taking harder stances toward employees in today's tighter labor market. Dina offers compelling counterarguments, explaining why emotionally intelligent leadership remains crucial for long-term performance and engagement. We also discuss the opportunity AI presents to focus more deeply on the human aspects of leadership that technology cannot replicate.

    Whether you're struggling with burnout, managing team conflicts, or simply looking to enhance your leadership effectiveness, this episode offers science-backed insights and practical strategies to develop the emotional skills essential for today's complex workplace challenges.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • What makes an HR conference truly exceptional? According to veteran attendee Jackye Clayton, it's the willingness to tackle tough issues while maintaining a human-centered approach - precisely what sets Workhuman Live apart from the crowd.

    In this conversation with HRchat host Bill Banham, Jackye shares her enthusiasm for the upcoming Workhuman Live 2025 in Colorado. As a frequent attendee who ranks it among her top five HR conferences, Clayton offers unique insights into what makes this event special. Unlike conferences that create an artificial bubble of positivity, WorkHuman has consistently addressed challenging social movements like Me Too and responded to societal traumas such as the George Floyd murder. This authenticity reflects the event's commitment to making workplace practices genuinely human-centric.

    The 2025 lineup promises exceptional content from thought leaders across critical areas. Adam Grant will explore psychological safety and hidden potential—essential for organizations looking to maximize internal talent development. Kelly Jones and Carrie Driver tackle the timely topic of navigating uncertainty with clarity, while Trevor Noah brings his unique global perspective to a discussion about AI and social responsibility. This blend of practical frameworks, inspiring ideas, and real-world applications creates an unmatched learning opportunity for HR professionals, talent executives, and business leaders who believe in the power of human-centered workplaces.

    Whether you're focused on talent management, recognition programs, or inclusive leadership, WorkHuman Live offers insights that bridge theory and practice.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • What happens when artificial intelligence meets human connection in the workplace? Jesse Harriott, Executive Director of Workhuman iQ, reveals a groundbreaking approach to workplace analytics that's transforming how organizations understand their people and culture.

    Dive into the Human Intelligence 2025 release from Workhuman, which leverages recognition data to uncover hidden insights about skills, leadership, and collaboration. While traditional HR technologies focus on operational metrics like headcount and turnover, this approach analyzes the human moments that drive performance – when employees recognize each other's contributions and strengths.

    "Human intelligence is about unlocking the data that's been there all along," Harriot explains. "It's turning feelings into facts." By applying natural language processing to unstructured recognition moments, organizations gain visibility into their "culture graph" – how work actually gets done beyond the formal org chart. This creates powerful applications for leadership development, succession planning, and retention strategies.

    The approach has particular value for identifying "hidden gems" – potential leaders whose contributions might be overlooked in traditional performance reviews. Rather than relying solely on self-reported skills or closed-door leadership discussions, Human Intelligence reveals patterns of exceptional performance based on peer recognition.

    Ready to transform how you understand your organization's culture and talent? Discover why companies are turning to human intelligence to complement their talent strategies and build more inclusive, high-performing workplaces.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • The human element of HR technology is often overlooked in favor of features and functions but, as our latest HRchat episode reveals, successful HCM technology implementation hinges on strategic alignment with business goals and effective change management.

    Jacqueline Kuhn and Priscilla Redd Sparrow, two of the four authors of the newly updated second edition of HRchitect’s Guide to HCM Technology: What You Need to Know Before Your Next HCM Technology Purchase, share crucial insights that challenge conventional thinking about HR technology investments. The most striking revelation? Many HR leaders still position technology as a departmental efficiency tool rather than what it should be – a strategic business asset that puts critical information in decision-makers' hands.

    When evaluating potential vendors, beware of representatives who dance around direct questions or offer superficial change management support disguised as comprehensive solutions. As Priscilla explains, effective change management goes far beyond basic communication and training, requiring dedicated resources and a structured approach that engages employees throughout the implementation journey. Organizations must recognize that real change begins at go-live, not ends there, with different individuals adapting at varying paces.

    The AI revolution has made HCM systems more user-friendly for practitioners, but its effectiveness depends entirely on data quality. Organizations must ensure clean, comprehensive data structures and move away from manual spreadsheet processes that undermine AI-driven insights. Regardless of company size, powerful tools are now accessible at various price points – the key is understanding your specific needs and selecting appropriate solutions.

    Perhaps most importantly, HR professionals must embrace this guiding principle: "AI isn't going to replace you, but if you're not using AI, you will be replaced by someone who is." With insufficient resources and poor planning ranking as the top reasons technology projects fail, strategic investment in consulting support often makes the difference between success and failure. Remember that purchasing and implementing technology is just the beginning – the real value emerges through effective utilization and maintenance over time.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • In this special episode, Jackye Clayton joins Bill Banham to preview UNLEASH America 2025, an event she describes as offering key solutions to the most pressing workplace challenges.

    UNLEASH AMERICA Conference & Exhibition, one of the fastest-growing HR event in the world, is a place where global HR Leaders come to do business and discover inspirational stories that change ways organizations think about HR and innovation.

    Jackye's passion for improving work experiences shines through as she shares her excitement for this Las Vegas conference happening May 6-8 at Caesars Palace. "What keeps me up at night really is the state of the world of work," she explains. "We all need jobs, we're all trying to make a living, we all want to take care of our family, and so I really want it to not suck." This refreshingly honest perspective frames her anticipation for the event's three major focus areas.

    First, the conference tackles AI in HR - examining both its promise and pitfalls. Jackye highlights Dr. Joy Buolamwini, founder of the Algorithmic Justice League, who will address algorithmic bias and preventing inequality in AI strategies. Second, human-centered leadership takes center stage, ensuring "that the technology serves humanity, not that we are serving the technology." Finally, inclusive talent strategies return to prominence with panels like "DEI at a Crossroads" featuring representatives from Alcon and the Canadian Olympic Committee. Additional highlights include a panel on redefining talent acquisition with remote work, featuring Active, Atlassian, and Toshiba.

    The massive UNLEASH expo hall will showcase cutting-edge HR technologies and innovative startups that represent "the future of HR and talent acquisition." If you're attending Unleash America, Jackye invites you to connect with her there—she's eager to meet fellow HR professionals passionate about transforming the world of work.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • Navigating workplace anxiety during turbulent times requires leaders who understand both the science behind effective communication and the practical steps needed to create psychological safety. Kirsten I’Anson, Vice President of People and Culture at Community Savings Credit Union, delivers masterful insights on leadership approaches that calm rather than inflame tensions during political and economic instability.

    Kirsten advocates for a leadership style that acknowledges societal anxieties while providing confidence through decisive action. Drawing from her experiences during the pandemic, she shares how promoting mental health benefits led to a remarkable 73% increase in usage, creating an environment where employees felt empowered to discuss previously taboo topics. By bringing in clinical counselors and normalizing therapeutic support, Community Savings built a culture that genuinely values mental wellbeing beyond superficial initiatives.

    The conversation takes a fascinating turn when exploring whether leaders should express political views at work. Kirsten makes a compelling case that organizations with clear social purposes can thoughtfully engage with political issues, provided they've been transparent about their values during recruitment. This approach has allowed Community Savings to attract team members whose personal values align with their mission to unite working people and build a just world.

    Perhaps most valuable is Kirsten's discussion of trauma-informed workplaces. With research showing 60-70% of adults have experienced traumatic events, she argues that addressing trauma isn't just compassionate—it's pragmatic business strategy that reduces absenteeism while increasing productivity and workplace pride. Simple changes like renaming "sick days" to "wellness days" have profoundly impacted their culture, creating an environment where employees freely discuss mental health without stigma.

    Ready to bring more boldness to your HR practices? Connect with Kirsten on LinkedIn to exchange ideas about innovative approaches to workplace wellbeing and psychological safety. Her practical wisdom proves that thoughtful, values-driven leadership delivers results for both people and organizations during uncertain times.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • Ever wonder why traditional hiring processes fail so often? In this eye-opening conversation, The Predictive Index's Chief People Officer Jackie Dube reveals how data-driven talent optimization transformed their approach to finding and developing exceptional talent.

    Jackie shares the compelling evolution of PI's interview process with host Bob Goodwin. She explains how their behavioral assessments help identify which candidates will thrive in specific roles without using them as rigid filters. "It's about understanding humans and what drives them," Jackie explains, highlighting how this approach transcends the limitations of resume-based hiring.

    The most profound revelation comes when Jackie shares PI's commitment to skills-based hiring. "We care about curiosity and attitude," she states firmly, revealing how this philosophy enabled remarkable transformations within their organization. Their current director of engineering began as a product marketer, and when faced with unexpected leadership departures, they seamlessly transitioned their VP of product design to lead their sales department—with outstanding results. This internal mobility has created a culture where talent thrives and adapts to changing business needs.

    Perhaps most fascinating is PI's innovative "culture interview" conducted by someone outside the hiring team. This unique approach ensures candidates experience the broader company culture beyond their potential teammates and provides valuable perspective on cultural alignment with their "THREADS" values (teamwork, honesty, reliability, energy, action, drive, scope). As Jackie notes with a smile, "We do have a no-jackass policy."

    For HR professionals navigating today's challenging talent landscape, Jackie offers practical advice: look beyond resumes, avoid assumptions about employment gaps, provide clear communication throughout the process, and recognize that the right attitude and curiosity often matter more than direct experience. "Don't be a bystander," she urges, encouraging listeners to leverage all available tools—from assessments to emerging AI—to make better talent decisions.

    Ready to transform your approach to talent? Listen now and discover how understanding human drives could revolutionize your hiring success.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • In this episode of the HRchat show, Bill Banham is joined by David Hayden. David has a background in L&D, organisation design, recruitment and lean engineering.

    David says has seen his profession move from traditional training functions to multi-digital approaches to learning and development.

    David has contributed to CIPD content on L&D, including podcasts, research reports, factsheets, and member learning resources. He was employed by the CIPD for 10 years. He is also the co-author of two books: Adjacent Learning with Steve George and Learning and Development Practice in the Workplace with Kathy Beevers and Andrew Rae. He is currently putting the finishing touches to the next edition of L&D Practice in the Workplace with Kathy Beevers due for release in November 2025.

    He currently works freelance, on the associate books for a few different organisations and is a Director at The Learning Network.

    Questions for David include:

    With the vast array of L&D books on the market, why L&D Practice in the Workplace?What makes this version different from the previous 4 editions?How has AI impacted the L&D profession over the past few years? What advice would you give someone entering into the world of L&D?We all think there is a book inside of us, what are your tips on undertaking the writing process?

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • What does it take to transform HR while navigating uncertainty? Mary Faulkner, Principal at IA, returns to the HR Chat Show to share powerful insights on sustainable transformation, strategic HR, and creating adaptable organizations.

    Mary's journey from aspiring stunt car driver to HR transformation expert began with a passion for statistics and continuous improvement. Her unique "build vs. maintain" philosophy emphasizes the importance of questioning the status quo without changing for change's sake. "You need to create an environment which that is OK," Mary explains, highlighting how leadership must establish "permission to question, permission to think differently." This balance between innovation and thoughtful implementation becomes especially crucial during turbulent times.

    Drawing from her extensive experience solving "big messy problems," Mary shares fascinating examples of global HR implementations where standardization meets localization. Her work with multinational organizations reveals the complexity of balancing global consistency with local requirements—especially in regulatory environments like the United States. "We very much believe that you should be as standard as possible and as different as required," she notes, capturing the nuanced approach needed for sustainable transformation.

    Perhaps most valuable is Mary's insight into HR's role as an organizational bridge-builder. She emphasizes that effective HR leaders must be "bilingual"—fluent in business operations while advocating for workforce needs. Understanding how a company makes, saves, and spends money allows HR to translate strategic objectives to the individual level, ensuring organizational success and employee wellbeing align rather than conflict.

    As organizations face continued economic uncertainty, Mary offers practical wisdom for the path forward: focus on process optimization, creative workforce management, and building resilience. Connect with her on LinkedIn or at iatransforms.com to continue the conversation about transforming HR for tomorrow's challenges.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • What happens when a 7-year-old's innocent question about smartphones forces us to confront our own digital habits? Technology expert Alexander Bell joins Bill Banham on the HRchat Show to share the powerful moment that transformed his relationship with technology and launched his mission to help others reclaim control over their digital lives.

    Alex draws from over two decades of experience working with global brands like Google and IBM to provide practical insights on building what he calls "attention intelligence." He explains how our cognitive abilities decrease by 26% when phones are merely visible on our desks—yet acknowledges that simply removing devices isn't feasible in today's connected workplace. Instead, he offers innovative strategies like "body doubling," where working alongside others (virtually or in-person) creates accountability and minimizes digital distraction.

    For HR professionals looking to improve digital wellbeing in their organizations, Alex recommends a systematic approach: first observe existing technology habits, then evaluate whether they align with company values, and finally implement targeted changes. Throughout the conversation, he emphasizes that despite technology's powerful pull, we retain ultimate agency over our digital relationships.

    His refreshing, humor-filled approach to this critical topic makes complex behavioral challenges accessible and actionable for individuals and organizations alike.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • In this eye-opening conversation, assessment expert Dr. Deborah Kerr dives into why the science of hiring remains "broken" despite decades of research and how validated assessment tools can transform results.

    Dr. Kerr reveals startling statistics: managers get hiring decisions wrong approximately 80% of the time, according to Gallup research, with human cognitive biases being the primary culprit. Your brain's natural tendencies toward confirmation bias, overconfidence, and anchoring on first impressions sabotage objective decision-making in ways most hiring managers never recognize.

    Perhaps most surprisingly, many common hiring practices lack scientific validity. Experience as indicated on resumes shows almost no correlation with future job performance. Those "years of experience required" in your job descriptions? Research suggests they're nearly worthless as predictors of success.

    What actually works? Validated, predictive assessments that measure cognitive ability (the strongest predictor across all jobs), followed by personality traits and work culture fit. When these assessments form the foundation of a structured hiring process - complete with targeted interview questions and job simulations - organizations experience dramatically better outcomes.

    For HR professionals, this episode, hosted by Career Club's Bob Goodwin, provides actionable insights to transform hiring processes, reduce costly turnover, and make the business case for evidence-based hiring practices. The technical knowledge exists - now it's time to close the research-practice gap and revolutionize how we match people to jobs.

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  • What happens when HR strategy genuinely aligns with company mission? Amy Kruglak, the first VP of People at medical AI company Elucid, reveals the powerful impact of intentional employee experiences in this thought-provoking conversation.

    After taking a post-COVID break to recharge from the exhaustion many HR leaders experienced, Amy found herself drawn to Elucid's mission of cardiovascular disease prevention—a cause deeply personal to her after losing her father to sudden cardiac disease. This alignment between personal values and organizational purpose forms the foundation of her approach to people leadership.

    Working at the intersection of regulated medical technology and cutting-edge AI presents unique HR challenges. Amy details how she's navigated these complexities by immersing herself in the business fundamentals, developing specialized onboarding programs that help technical talent quickly understand Elucid's innovative products, and creating benefits that reflect the company's mission—like providing cardiac CT scans to all employees.

    Throughout the conversation, Amy emphasizes that effective HR leadership requires both data mastery and human connection. "I'm kind of a data junkie," she admits, highlighting how metrics around hiring, compensation, and performance give her the credibility needed to partner strategically with business leaders. Yet she balances this analytical approach with a commitment to honest feedback and personalized employee experiences that simply aren't possible in larger organizations.

    As Elucid celebrates reaching 100 employees, Amy offers advice for HR professionals stepping into executive roles: "Learn the business." Understanding how people drive organizational success transforms HR from a support function into a strategic powerhouse that directly impacts the bottom line.

    Whether you're leading people operations in a regulated industry, navigating growth at a mission-driven company, or seeking to create more intentional employee experiences, Amy's insights provide a roadmap for elevating HR's impact. Subscribe to the HRchat Show for more conversations with innovative people leaders who are reshaping the future of work.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • The landmark 800th episode of the HRchat Show welcomes Chad Sowash, the dynamic co-host of "HR's Most Dangerous Podcast" – the Chad and Cheese Show.

    Chad has worked in the HR, Talent Acquisition, and HR Tech space for over 20 years consulting hundreds of Fortune 500 companies like AT&T, Lockheed Martin, and The Ford Motor Company. Chad is a former Army Infantry drill sergeant, who cut his teeth in online recruitment in the late 1990s. He went on to build Randstad's first military veteran hiring program. Today, you can find him behind the mic at events, and/or working hard to challenge the norm.

    This celebration episode delivers a masterclass in straight talk about what's working, what's broken, and what's next in HR and talent acquisition.

    Drawing from his career journey from Army infantry drill sergeant to HR tech innovator, Chad shares how military leadership training gave him a competitive edge in corporate environments. He pulls no punches discussing the need for HR to stop identifying as cost centers and start demonstrating real business impact. Chad emphasizes. "Nothing happens without human beings doing the jobs. We are the beating heart of every organization."

    The conversation tackles veteran hiring initiatives, where Chad distinguishes between companies seeking actual outcomes versus those merely checking diversity boxes. This extends to his candid assessment of recent DEI program rollbacks.

    Looking toward the future, Chad warns about "vaporware" in HR tech – over-promised technologies that can't deliver. He emphasizes the importance of bringing diverse voices into HR conversations, sharing how his podcast deliberately seeks experts from outside the industry to provide fresh perspectives on workforce challenges.

    Bill Banham and Chad also discuss the best HR and Recruitment events in the calendar, including RecFest, UNLEASH, HR Tech and Transform.

    Ready to revolutionize your approach to talent acquisition? This episode delivers actionable insights that challenge conventional thinking and inspire meaningful change.

    Subscribe to the HRchat Podcast for more conversations that push boundaries and redefine what's possible in the world of work.

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    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • From laptop-toting C-sections to spreadsheet nightmares, employee leave management has long been one of HR's most complex and frustrating challenges. Mahima Chawla, CEO and co-founder of Cocoon, is changing all that with a revolutionary approach to leave administration.

    Mahima shares how a chance conversation sparked her journey into the leave management space. When a colleague described bringing her laptop to her C-section to file for state benefits, Mahima was shocked by the fragmented nature of employee leave – with different time allocations, multiple payment sources, and employees left to navigate complicated paperwork during already stressful life transitions. After speaking with dozens of HR leaders who universally described leave as "an absolute nightmare," she recognized an opportunity to transform this overlooked but critical function.

    Cocoon tackles five major headaches for HR teams: navigating complex compliance regulations, managing multi-source payroll calculations, coordinating intricate workflows, improving employee experiences, and providing valuable benchmarking data. What makes their approach unique is their focus on automation – Mahima explains that 95% of leave management involves objective decisions perfectly suited for software handling, creating consistency while freeing HR professionals from administrative burdens.

    Beyond streamlining processes, Cocoon is addressing financial barriers that often prevent employees from taking needed leave. By ensuring employees understand their payment sources and helping them access entitled funds, the platform supports both employers and workers during critical life moments. Looking ahead, Mahima envisions expanding Cocoon's capabilities across more industries and geographies, while predicting that the definition of "leave" itself will continue evolving beyond traditional categories to embrace more of life's realities.

    Connect with Mahima on LinkedIn and follow Cocoon's page for updates on their appearances at major industry events including HR Transform and DMEC in 2025.

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    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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  • Dr. Rochelle Haynes returns to the pod to discuss her OpenHR framework, a comprehensive approach to helping organizations thrive with today's blended workforces. As founder and CEO of Crowd Potential Consulting, Rochelle draws on her psychology background and PhD research to address how modern workplaces can effectively engage diverse talent pools spanning full-time employees, contractors, remote workers, and AI systems.

    Rochelle challenges the false dichotomy between remote and in-office work, explaining that the real conversation should center on providing wider access to meaningful employment. Despite some corporate pushback against flexibility and diversity initiatives, she observes that younger generations continue demanding work environments that accommodate their lifestyles and prioritize wellbeing. Companies forcing rigid structures face higher turnover rates as workers—particularly Gen Z—readily abandon environments that lack engagement opportunities.

    The heart of Rochelle's approach lies in her OpenHR framework, consisting of four interconnected components: Open Rules (compliance and strategy), Open Tools (digital frameworks and cybersecurity), Open Skills (evolving competencies), and Open Thrills (inclusion and recognition). Built on a foundation of open culture, this model guides organizations in creating environments where diverse worker types can contribute as valued team members rather than second-class citizens. Her bestselling book provides practical roadmaps, questionnaires, and 90-day implementation plans for organizations ready to transform their approach to talent management.

    Perhaps most revolutionary is Rochelle's advocacy for skills-based talent deployment rather than rigid job descriptions. This approach allows companies to identify and utilize employees' diverse abilities across departments, potentially addressing the disengagement often mischaracterized as "laziness" in younger workers. By creating more exploratory performance reviews that uncover employees' wider interests and talents, organizations can unlock hidden potential while creating more engaging work experiences. Ready to transform how your organization thinks about talent? Visit crowdpotential.co.uk or connect with Rochelle on LinkedIn to begin your OpenHR journey.

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    Feature Your Brand on the HRchat Podcast

    The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

    Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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