![Intercom on Product Management](https://is3-ssl.mzstatic.com/image/thumb/Podcasts123/v4/83/02/69/830269bb-11b7-b3e3-8dd9-e971c030cb97/mza_3092430329279756571.jpeg/250x250bb.jpg)
How do you build something people actually want and will use time and time again? Sharing lessons we've learned in the six-plus years building Intercom, in this series you'll learn how to evaluate your current product, how to decide which features to build in a haystack of those you shouldn't, best practices for getting those features used, and much more.