Episodios

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    In this insightful episode of Making Sense of Work, Jean Balfour is joined by Dr. Saba Hasanie, Managing Director and Senior Partner of OSC Leadership Development.

    Dr. Saba introduces Biographical Dimensions of Leadership using BDMM© – Level One, a framework designed to explore unconscious behavioral patterns rooted in the past that may hinder growth and development in coaching.

    With over 20 coaching and psychology certifications, a doctorate in coaching psychology, and her involvement with the prestigious Forbes Coaches Council, Saba brings a wealth of experience in executive coaching, leadership development, and coaching supervision. Originally from Canada and now based in Singapore, Saba shares her professional and personal journey spanning over 14 years in the APAC region.

    Key topics covered in this episode include

    Saba’s career pillars: executive coaching, leadership development, coach training, and professional writing.The deep connection between our childhood experiences and how they influence our leadership styles and professional behavior.The importance of understanding “why I am” rather than just “what I do” as a leader.Saba’s unique Biographical Dimensions of Meaning Making (BDMM) model, which explores how past experiences, family dynamics, and personal history shape leadership tendencies.Ethical considerations in coaching, especially when exploring childhood influences and how to ensure clients are resourced to handle those conversations.


    Coming Soon: Saba’s upcoming book on leadership development and the biographical dimensions of meaning-making. For more information about Dr. Saba Hasanie’s work, coaching, and upcoming book, visit OSC Leadership Development.

    Books & Resources Mentioned:

    Bittersweet by Susan CainBrenĂ© Brown’s work on vulnerability



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  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    In this special episode of Making Sense of Work, released in honor of World Mental Health Day, Jean Balfour shares a deeply personal and reflective narrative on her journey with emotional wellbeing and resilience. From the challenges of her early years as a young teacher through subsequent phases of depression and burnout, Jean speaks candidly about the ongoing process of managing her mental and emotional health.

    Jean emphasizes the vital connection between personal wellbeing and professional effectiveness. With vulnerability and insight, she highlights the importance of creating safe spaces at work, the role of leaders in supporting their teams, and practical strategies for individuals to cultivate their own emotional resilience and self-compassion.

    Jean’s story serves as a reminder that mental health is a continuum and that seeking support is an act of strength, not weakness. It’s a call to normalize talking about struggles in the workplace and to prioritize emotional wellbeing alongside professional success.

    Key Takeaways:

    The Power of Sharing Stories: Jean’s own story illustrates how being open about mental health challenges can reduce stigma and create a culture of support.Self-Compassion and Resilience: Resilience is not just about pushing through; it’s about acknowledging struggles, seeking help, and cultivating self-compassion.Creating Supportive Work Environments: Leaders play a key role in supporting the mental health of their teams by creating safe, open spaces for dialogue.Practical Strategies for Self-Care: Jean shares her go-to tools—therapy, journaling, mindfulness, and the support of trusted colleagues and friends—to maintain her wellbeing.Redefining Resilience: Resilience is about perseverance and adapting through challenging times. It’s less about toughness and more about being open, vulnerable, and kind to oneself.

    Resources Mentioned:

    The Road Less Traveled by M. Scott PeckThe Happiness Trap by Russ Harris (based on Acceptance and Commitment Therapy)

    Connect with Jean:
    LinkedIn: Jean Balfour

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  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    In this episode of Making Sense of Work, Jean Balfour is joined by Katie Hasson, the dynamic leader of the Ignite program at Standard Chartered Bank. Katie shares her inspiring journey from a tax accountant to leading a team of over 230 internal coaches across 35 countries. The Ignite program, deeply aligned with diversity and inclusion goals, empowers women, local talent, and people with disabilities to reach leadership positions through coaching.

    Katie reveals how her personal experiences led her to discover coaching and ultimately spearhead the Ignite program, which has transformed the careers of many within the organization. She discusses the importance of starting small, the power of internal coaching, and the significant impact the program has had on both coaches and clients. From improving confidence and executive presence to fostering a coaching culture within the bank, Katie's work is a testament to the power of coaching in driving organizational success.

    Jean and Katie also delve into the challenges of imposter syndrome, the importance of self-care, and the transformative impact of relational leadership in today's rapidly changing world. Katie shares practical advice for organizations looking to create their own coaching cultures and emphasizes the importance of daily habits in personal growth.

    Key Takeaways:

    The Ignite program's evolution from a small pilot to a large-scale initiative impacting thousands of employees.The measurable ROI of coaching on confidence, executive presence, and career progression within the bank.The role of coaching in fostering inclusivity and supporting underrepresented groups in leadership.Katie's personal strategies for overcoming imposter syndrome and maintaining personal growth.

    Recommended Resources:

    Tony Robbins: I Am Not Your Guru (Netflix Documentary)Jim Rohn: Lessons on Personal Development and Leadership (Podcasts and Books)

    If you enjoyed this episode, please subscribe, rate, and review. Have a topic you’d like Jean to explore? Check the show notes for how to get in touch!

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  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Curiosity isn't just a trait; it's a transformative power that can revolutionize our lives. In this episode of "Making Sense of Work," I share my personal journey of how curiosity led me to uncover my own thoughts, feelings, and bodily sensations. By embracing curiosity, we can shift our perspectives and explore new opportunities, finding more magic and hope in our everyday experiences.

    Key Topics:

    Harnessing curiosity as a transformative tool for personal growthOvercoming self-doubt and persistent pain through curiosityUnderstanding the emotional roots of discomfortShifting the brain from fear to creativity with curiosityEnhancing well-being by forming new neural pathwaysImproving interactions in leadership, coaching, and teamwork through curiosityLetting go of assumptions to foster innovation and opennessCreating positive change and deeper connections in daily lifeExploring the role of curiosity in sparking creativity and new opportunities

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  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Episode Summary: In this episode of Making Sense of Work, Jean Balfour welcomes Ellie Scarf, founder and CEO of Lucent Global and the Impact Coach Collective. Ellie shares her journey from law to executive coaching and her insights on building a successful coaching business. They discuss the transition from corporate roles to coaching, the challenges and rewards of entrepreneurship, and practical advice for coaches pursuing ICF accreditation at all stages of their business journey.

    Key Topics:

    Ellie's Professional Journey:Transition from law to human-centered roles in learning, development, and organizational transformation.Founding her executive coaching business and later the Impact Coach Collective.Building a Coaching Business:The significance of professional credibility and leveraging existing networks.Essential mindset shifts for viewing oneself as both a coach and a business owner.The importance of sales and marketing in sustaining a coaching practice.Differentiating Executive and Life Coaching:Contextual differences between executive and life coaching.Selling coaching services to organizations versus individuals.Lessons Learned and Practical Advice:The necessity of consistent, disciplined effort in business.Overcoming negative perceptions of sales and marketing.The value of clarity in coaching identity and the services offered.Ellie's Impact Coach Collective Program:Monthly masterclasses, coaching Q&A sessions, and deal clinics.A supportive community for new and established coaches to share insights and strategies.

    Connect with Ellie Here:
    https://www.elliescarf.com/
    https://www.linkedin.com/in/elliescarf/

    Books and Resources Mentioned:
    The Happiness Trap by Russ Harris
    To Sell Is Human by Daniel Pink
    Never Eat Alone by Keith Ferrazzi
    We Should All Be Millionaires by Rachel Rodgers
    100 Million Dollar Leads by Alex Hormozi

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    Browse our Level 1 ICF coach certification programme: https://baileybalfour.com/level-1/
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    For more resources: https://baileybalfour.com/resources/

    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Have you ever wondered how your life could change if you spent just a little time dreaming about your perfect day? On this episode of Making Sense of Work, I invite you to join me on a transformative journey where I'll share my experiences of visualizing my ideal day and how it provided clarity and direction in my career.

    You'll discover why it's crucial to dream without limits and how guided visualisation can turn your ideal day into reality.

    Together, we'll engage in a detailed exercise to imagine every parts of your perfect day—from your morning routine to how you navigate work tasks, interactions, and even challenges.

    I'll also share tips for finding a balanced approach that brings you closer to your ideal work-life harmony. Tune in and get ready to start crafting the life you've always aspired to live.

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    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Join us for an inspiring chat with Betsy Kimmel, our incredible PCC-level alumni and coach! Betsy takes us on her exciting journey, from tackling coaching projects in high-pressure environments to starting her own yoga practice.

    Her work is all about inclusivity, making sure everyone from leaders to drivers benefits from her coaching. Betsy also emphasises the importance of setting personal boundaries to avoid burnout and shares heartwarming stories of leaders who have successfully reclaimed their personal time. Don't miss out on this uplifting conversation!


    Meet Betsy Kimmel
    Betsy has over 25 years of experience in coaching, consulting, and creating well-being solutions for individuals and organizations in the humanitarian sector. As the President of Betsy Kimmel Consulting, she partners with clients to enhance their personal and professional growth, performance, and resilience.

    She offers humanitarian leadership coaching and social impact career coaching. Betsy is also the founder and Chief Yoga Officer of an international wellness firm and holds certifications in Mindfulness-Based Stress Reduction and Mental Health First Aid.

    Follow Betsy on her Social Media
    LinkedIn: https://www.linkedin.com/in/betsykimmelcoaching/
    Instagram: https://www.instagram.com/betsykimmelconsulting/
    Book an appointment: https://calendly.com/betsykimmel/complimentary-consultation-with-betsy


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  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    In this episode, we dive deep into the complexities of office dynamics and explore the Drama Triangle, a powerful psychological model developed by Dr. Stephen Karpman. Join Jean Balfour as she uncovers the roles of the Villain, Victim, and Hero that often play out in workplace interactions, leading to unproductive and toxic environments.

    Jean Balfour shares practical strategies for recognising and disrupting these patterns. Learn how to transform your office culture by promoting healthier communication, fostering accountability, and building a supportive work environment.

    Tune in to discover how you can break free from the cycle of drama and create a more positive and collaborative workplace.

    Resources:

    Blog on Understanding the Drama Triangle at Work
    Check out Conscious Leadership and their work on Drama Triangle

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  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Have you ever paid attention to your breathing during times of stress? Most likely, we don't, yet it's a powerful tool we can harness to maintain calmness within ourselves. Meet our special guest CĂ©line Fontaine as she shares how conscious breathing impacts creativity, mindfulness, and well-being. Discover how controlled breathing enhances leadership and personal development, inviting you to experience its transformative power firsthand. From practical methods to integrating breathwork into daily work routines, CĂ©line Fontaine guides you toward a more present and focused self.

    Meet CĂ©line Fontaine
    CĂ©line Fontaine is an executive coach, facilitator, and certified breathwork practitioner with over two decades of corporate experience across Europe and Southeast Asia. After years in high-pressure corporate environments, CĂ©line pivoted to focus on her well-being and embrace her full potential outside the traditional workplace.

    For CĂ©line, It was love at first sight with breathwork, a practice she describes as her "holy grail." Breathwork proved to be a transformative tool, helping CĂ©line calm her mind, release emotions, and reconnect with her highest self. Her journey into breathwork deepened her understanding of its power and potential, making it an integral part of her mission to help others. CĂ©line believes breathwork is the antidote to our relentless, fast-paced world and is passionate about sharing this extraordinary art with as many as possible.

    Currently based in Phuket, Thailand, CĂ©line leverages her extensive background in Learning and Development to integrate breathwork into her coaching and leadership development practice. She works with corporate professionals, educators, parents, and anyone curious about enhancing their health and overall life satisfaction, guiding them to unlock and harness the extraordinary power of their breath.

    CĂ©line is a certified Advanced Breathwork Practitioner by the Global Breathwork Professional Alliance.

    CĂ©line has 2 breathwork demonstration videos which you can use to help you in your own breathwork quest. Links below!

    The Grounding Breath - https://youtu.be/07WCFZ08JC0

    The 4-7-8 Breathing Technique - https://youtu.be/jdoghm0bTdY

    Visit her LinkedIn profile at https://www.linkedin.com/in/celinebousquetfontaine/

    Visit her LinkedIn Page for Breath@Work - https://www.linkedin.com/company/breathatwork/

    Vist her Website at https://breathatw

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  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Imagine finding a sense of calm and ease amid the chaos of your workday; I believe it's not just a fantasy but a tangible goal.

    In this episode I share how the philosophies in Beth Kempton's "Kokoro" and Nancy Klein's "Time to Think," introduce how leaders and professionals can reclaim tranquility in their our hectic lives.

    I look at society's traditional definitions of ease and how they often clash with our rushed existence, revealing that there's more to work than just ticking boxes and beating deadlines.

    We can embrace coaching's potential to foster spaces free from pressure, and I share insights on how we can infuse a serene flow into our daily grind.

    For a different perspective ,aided by Byron Katie's "The Work," I dissect the deep-seated belief that slowing down is a luxury we can't afford.

    You can find the resources I reference here.

    Beth Kempton - Kokoro
    https://bethkempton.com/kokoro-2/

    Nancy Kline - Time to Think
    https://www.timetothink.com/

    Bryon Katie - The Work
    https://thework.com/

    Jean Balfour
    https://www.linkedin.com/in/jeanbalfour/
    https://baileybalfour.com/

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  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Ever feel like you're just going through the motions at work, weighed down by stress and dissatisfaction? This is part 2 of the neuroscience of misery at work and it’s your invitation to discover how you can turn misery all around. We're not just talking about the everyday gripes of excessive workloads or lackluster recognition; we're diving into the science that shows our brains are directly wired to our work experiences. Join me, Jean Balfour as I share steps you can take you mitigate misery and how you can perform in your most creative and productive zone when you don’t feel like the most.

    Resources mentioned in this episode:

    View masterclass on-demand on neuroscience of misery at work: here

    View video: Choice point by Russel Harris

    Read and download our guide: Overcoming Burnout: Leveraging the Power of Glimmers

    Read and download out guide: 10 Root Causes of Feeling Overwhelmed

    Read and download out guide: Find your career values

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    Browse our Level 1 ICF coach certification programme: https://baileybalfour.com/level-1/
    Browse our Level 2 ICF coach certification programme: https://baileybalfour.com/level-2/

    For more resources: https://baileybalfour.com/resources/

    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Ever feel like you're just going through the motions at work, weighed down by stress and dissatisfaction? This episode is your invitation to discover the neuroscience that explains why—and how you can turn it all around. We're not just talking about the everyday gripes of excessive workloads or lackluster recognition; we're diving into the science that shows our brains are directly wired to our work experiences. Join me, Jean Balfour, as we pull back the curtain on common workplace woes and shed light on global studies that reveal the widespread nature of these issues, especially among younger workers and those under financial pressure.

    Resources mentioned in this epsiode:

    View masterclass on-demand on neuroscience of misery at work: here

    Read and download our guide: Overcoming Burnout: Leveraging the Power of Glimmers

    Read and download out guide: 10 Root Causes of Feeling Overwhelmed

    Experience an Introduction to our Coach Training Programmes with our Free Taster Course: https://courses.baileybalfour.com/course/coach-training-introduction

    Sign up to our newsletter to receive weekly updates on coaching resources: https://baileybalfour.com/subscribe/

    Interested in training as a coach?
    Browse our Level 1 ICF coach certification programme: https://baileybalfour.com/level-1/
    Browse our Level 2 ICF coach certification programme: https://baileybalfour.com/level-2/

    For more resources: https://baileybalfour.com/resources/

    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Today’s episode is inspired by Marianne Williamson and Gay Hendricks. Jean Balfour shares insights and experiences on overcoming self-imposed limitations to embrace our true potential. Join us as we navigate the zones of incompetence, competence, excellence, and ultimately, genius, uncovering how to push ourselves out of our limiting beliefs of what we can't do!

    Recommended book reading: The Big Leap: Conquer Your Hidden Fear and Take Life to the Next Level

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    Interested in training as a coach?
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    Browse our Level 2 ICF coach certification programme: https://baileybalfour.com/level-2/

    For more resources: https://baileybalfour.com/resources/

    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    In today’s episode, Jean Balfour shares her own experiences of feeling overwhelmed, and shares insights on identifying, understanding, and overcoming the chaos that comes with being overwhelmed.

    From uncovering the root causes to implementing practical strategies, we'll embark on a journey towards reclaiming energy and joy in our daily work. Tune in for tips, stories, and inspiration to navigate the feeling of overwhelm and emerge stronger in your everyday and work life!

    You can download the guidebook here: https://baileybalfour.com/10-root-causes-of-feeling-overwhelmed/

    Sign up to Jean's blog here : https://jeanbalfour.substack.com/

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    Interested in training as a coach?
    Browse our Level 1 ICF coach certification programme: https://baileybalfour.com/level-1/
    Browse our Level 2 ICF coach certification programme: https://baileybalfour.com/level-2/

    For more resources: https://baileybalfour.com/resources/

    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    In today’s episode, we explore how being fully present with another person is not just a skill, but a critical gift that fosters genuine connection. Join Jean Balfour as she shares the journey of how we can master this skill, how we can be aware of our own pitfalls and together, we'll uncover practical strategies and insights to enhance our ability to truly hear and understand others.

    To download our guidebook mentioned in this episode, click here: https://baileybalfour.com/blog-listening-and-presence/

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  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Welcome to Season 3 on "Making Sense of Work"

    Today’s episode is drawing inspiration from the impactful Netflix film, "Nyad." The documentary encapsulates the awe-inspiring story of Diana Nyad, who, at the remarkable age of 64, achieved the extraordinary feat of swimming from Cuba to Florida.

    Jean reflects on Nyad's resilience and tenacity, drawing parallels to personal challenges and contemplating the profound impact of persistence on individual aspirations.

    Drawing from personal experiences, she shares insights into overcoming low confidence and the enduring efforts required to construct a foundation of self-belief.

    Acknowledging the merits of persistence, Jean delves into its potential drawbacks, emphasizing the importance of self-care and recognizing when a goal, despite persistent efforts, may come at too high a cost. This sets the stage for a balanced perspective on the journey toward achievement.

    There are key strategies for embracing persistence, from setting clear and ambitious goals to creating visual representations for motivation. Jean underscores the importance of a robust support system, resilience cultivation, and the fostering of a growth mindset.

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    Browse our Level 1 ICF coach certification programme: https://baileybalfour.com/level-1/
    Browse our Level 2 ICF coach certification programme: https://baileybalfour.com/level-2/

    For more resources: https://baileybalfour.com/resources/

    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Picture this: I started the year with a grand plan—a visionary roadmap for my business and a commitment to its growth. Little did I know, the universe had a different script in mind. The first half of the year threw some serious challenges my way.

    By the year's end, we not only weathered the storm but exceeded our initial expectations. However, let me be real with you—2023 was no walk in the park. In this episode, I talk about how the struggles forced me to dig deep into my own resilience, revoking my goals and accepting redirections.

    I encourage you to join me in reflecting on your own journey, learning from the past, and stepping into the next year with a sense of wholesomeness. Here's to embracing the uncertainties, finding joy in the unplanned, and growing into the next beautiful chapter of our lives.

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    For more resources: https://baileybalfour.com/resources/

    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Have you ever taken a moment to reflect on your career values? It's a practice that often gets overlooked amid the hustle of our daily lives. However, these values serve as the underlying motivation for our actions and reactions, influencing our experiences both professionally and personally.

    In this podcast, Jean Balfour explores the importance of recognizing and embracing our values, offering practical insights and tools to help you identify and harmonize with them.

    Download the career values handout here: https://baileybalfour.com/download-our-career-values-handout/
    You can also read more here: https://baileybalfour.com/values-the-north-star-of-your-career/

    Follow Jean on LinkedIn: https://www.linkedin.com/in/jeanbalfour/
    Follow Jean on Instagram: Jean.balfour

    Experience an Introduction to our Coach Training Programmes with our Free Taster Course: https://courses.baileybalfour.com/course/coach-training-introduction

    Sign up to our newsletter to receive weekly updates on coaching resources: https://baileybalfour.com/subscribe/

    Interested in training as a coach?
    Browse our Level 1 ICF coach certification programme: https://baileybalfour.com/level-1/
    Browse our Level 2 ICF coach certification programme: https://baileybalfour.com/level-2/

    For more resources: https://baileybalfour.com/resources/

    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Emotional Intelligence (EQ) is the ability to understand and manage emotions effectively. It is no longer considered a soft skill—it's a critical competency for us all - both individual contributors and leaders. Higher EQ has been shown to improve job performance significantly including higher sales, increased productivity and reduced stress.

    In this podcast Jean Balfour shares practical strategies to help you:

    Understand why being emotionally intelligent is critical Learn the 4 components of emotional intelligenceDevelop strategies for building emotional intelligence

    Download Guidebook for strategies to build your self-management skills: https://baileybalfour.com/download-your-guidebook-to-building-self-management-skills/

    To read blog on emotional intelligence and future of work, read here: https://baileybalfour.com/emotional-intelligence-and-the-future-of-work

    Connect with Jean Balfour on LinkedIn

    Connect with Jean Balfour on Instagram @jean.balfour

    Experience an Introduction to our Coach Training Programmes with our Free Taster Course: https://courses.baileybalfour.com/course/coach-training-introduction

    Sign up to our newsletter to receive weekly updates on coaching resources: https://baileybalfour.com/subscribe/

    Interested in training as a coach?
    Browse our Level 1 ICF coach certification programme: https://baileybalfour.com/level-1/
    Browse our Level 2 ICF coach certification programme: https://baileybalfour.com/level-2/

    For more resources: https://baileybalfour.com/resources/

    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/

  • I'd love to hear any questions or comments you have about the show. Send me a message! Jean

    Frequently, significant events like birthdays can indeed lead us to contemplate what we haven't achieved, our past mistakes, and our regrets. And they occasionally pull us into negative thoughts.

    Today's episode of "Making Sense of Work," is a special one. I discuss how we can leverage significant life milestones as chances for celebration and gratitude, while also acknowledging both the positive and challenging moments that contribute to our legacy.

    You can also download our free coaching prompters so you can reflect on your life's journey along with me: https://baileybalfour.com/marking-lifes-important-milestones/

    Experience an Introduction to our Coach Training Programmes with our Free Taster Course: https://courses.baileybalfour.com/course/coach-training-introduction

    Sign up to our newsletter to receive weekly updates on coaching resources: https://baileybalfour.com/subscribe/

    Interested in training as a coach?
    Browse our Level 1 ICF coach certification programme: https://baileybalfour.com/level-1/
    Browse our Level 2 ICF coach certification programme: https://baileybalfour.com/level-2/

    For more resources: https://baileybalfour.com/resources/

    If you'd like to coaching from me: https://baileybalfour.com/coaching-services/