Episodios
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Doing some aviation revision today I came across a phrase used by pilots everywhere - when in doubt - aviate, navigate and communicate. As we head into a few more uncertain weeks maybe there is something to be learnt from our friends who fly?
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Don't eat the Pizza. That's the advice from a buddy of mine. He likes to regularly share that advice when the topic comes around to corporate culture and work-life balance. Ten months of working from home and the internet is busy debating the idea of work-life balance or life-work balance; you get the idea. I have to admit that I've always had difficulty with that phrase and even the thought of it.
Once upon a time - Time management was King. It was a silver bullet. Merely manage your time correctly, and you'll be more productive. You'll finally be able to spend quality time with your family or start that hobby you've been putting off.
Emotional Intelligence expert Daniel Goleman in his latest book Focus shares some excellent insight into this internal dilemma.
Emotional intelligence begins with self-awareness—getting in touch with your inner voice.
"Cognitive control" is the scientific term for putting one's attention where one wants it and keeping it there in the face of temptation to wander.
Practically every form of focus can be strengthened. What it takes is not talent so much as application.
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It's on its way - the count down to Christmas - and the New Year - that time when we traditionally make some new resolutions - resolutions to change our lives - but research show that eight out of ten of us will fail to achieve those resolutions and we will go on as we were.
If it were about resolving to exercise more, give up your favourite treat or learn a new language then you can appreciate that failure is almost too strong a word for it and as that research shows 80% of us go back to what's comfortable and familiar.
But this year I think it's different - we have all in one way or another put in a tough year - more challenging for some more than others - and it's not a competition -but few have had it easy. When we go through somethings a problematic as the pandemic undoubtedly has been, we are presented with an opportunity - maybe even a reward for the stress and uncertainty we've experienced.
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One more Zoom or teams call and once again someone on the call has to be reminded that they are on mute. It's one of the bear traps of the online communications world we now inhabit.
On a recent call, I was intrigued to see a contributor chatting away on mute, and it seemed nobody was going to tell them - for an experiment I held back from being the one to say it - just how long would it be before someone said something.
You join a video conference call. You're one of twenty faces on the screen. About halfway into the call, your mind starts to wander, and you realize you have no idea what the last person just said.
But good old scient has an explanation...
In 1913, Max Ringelmann, a French architectural engineer, made a discovery that actually explains why virtual meetings are often so unsuccessful.
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Once upon a time, not too far from where I am sitting, there was a Bronze age settlement. Nearly 3,000 years ago - people came together in sophisticated groups and shared skills and labour to survive. Powerful families and groups were in constant competition with each other vying for power, and what most of these potential leaders offered was safety.
If you were pitching for a leadership position back then, you were most likely offering physical strength, cunning and access to allies and resources. And so long as you delivered - you got to keep your position.
Instead of our managers, leaders and CEO's keeping us safe from marauding tribes, we look instead for leaders that promise us psychological safety.
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As more and more people are facing a forced change of career, change of working environment or even early retirement what can we do to get back in touch with our "purpose in life" and will it come from our job?
This weekend I'm joined by a special guest, Brian McIvor. Brian has been involved in training and development since 1978. He specialises in career and personal development and is also involved as a producer of multimedia material for training for over 40 years; he's an author and coach, loves his music and he's always good for a good chat on our shared topics of interest.
Brian's website is https://www.brianmcivor.com/
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On Thursday last, after seven online meetings on four different platforms, followed by a 2-hour night class - I tried to sit and eat some food - and bang, a wave of anxiety washed over me. We're resilient, robust, strong, brave, creative. But we're also running out of steam, becoming weary and exhausted."When we are no longer able to change a situation - we are challenged to change ourselves"—that's a quote from Viktor Frankl, an Austrian Holocaust survivor, neurologist, psychiatrist and author. He went on to say: Live as if you were living a second time, and as though you had acted the first time wrongly. These are testing times - testing for those without work or a prospect of it - it's also a testing time for those in work where their emotional contract has been defaulted on by those who lead them.
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This episode is not the one I set out to do. At first, I was going to write a letter to all the bullies I've met along the way. Give them a piece of my mind and share the wisdom of hindsight - say the things I wish I had said at the time when they made me feel crap. And then I thought f*ck it- No!
These men and women may have rationalised their behaviour in their own minds and put it down to being tough, hard players in the business or media world. To not being weak, soft or nice.
The real culprits that should get our focus are their permission givers - the people who managed the bullies, who permitted them to behave in the way they do.
It's not and never was invisible - someone somewhere knows that a person responsible for others is acting intolerably.
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At some point in your career, you may end up working for the Wizard of Oz. They're easy enough to recognise. Nice, enthusiastic, benevolent even, but when you pull back the curtain all is revealed. The mythology of the famous 1930's film sees Dorothy and her companions off along the yellow brick road in search of the great and powerful leader - the Wizard.
In many organisations, from multi-nationals to academia and beyond, there are wizards too. They are promoted to the lofty ranks through increments, length of service, historic successes or even through excellent self-promotion and PR. Anyone remember The Peter Principle. Dr Peter suggested that people in an organisation tend to rise to their "level of incompetence".
So how might you recognise that you are working for a wizard - here's a clue a lot of the time they don't have a clue. They are reluctant to make decisions. You'll get an email along the lines of "hey guys... Any thoughts on this? This, usually when their boss has spotted a problem, and they have been tasked with fixing it...and when it's fixed, they end up getting the credit.
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It's funny how the metric of putting in the hours is still seen as a measure of commitment, and I have to admit I'm more impressed by the person who gets the job done that someone who puts in the hours. Since Covid and working from home became the norm, the clock watchers have had it easier.
If you're a manager, and you don't define the difference between a genuine crisis and a manufactured one, your team will quickly tire of your motivational technique. To be fair, you may be driving your team on, creating a sense of urgency but use it wisely.
Sounds like a case of the manager who cries wolf.
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Before you think I'm being rude to my boss, I'm self-employed, so the idiot maybe me. The title of this episode actually came from a conversation with a friend who, frustrated by their boss and their attitude wondered how they ever got to hold the position in the first place.
The clarity we sometimes have that if our boss were more approachable, kinder, less of an idiot, that our life might be a whole lot better and we might be even better at our job. I'll accept that I might be being a little nieve.
One man I thought might give my sense of justice a good workout is my guest on this episode.
Martin Horan has been involved in the world of Training and Development for over 25 years. He has worked as a Director of Training, as Head of Management Training for a training institute and more recently as an independent training and development consultant.
His professional career included time working directly for Aer Lingus and Gulf Air, the Bahrain Institute of Banking & Finance and Saudi American Bank. At last count, he has carried out consulting assignments in over 35 countries.
He joined me from this home in Westmeath here in Ireland, and I started our chat by asking Martin to speculate why bad managers get rewarded and sometimes even get promoted. His website is www.martinhoran.com
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Going forward, with low hanging fruit, blue-sky thinking, taking things offline - boiling the ocean and giving it one hundred and ten per cent. You've heard them all, that meaningless guff that some people use to make themselves sound like they possess a fluency in corporate-speak that makes them feel like they belong.
Jargon is infectious, someone uses a phrase at a meeting, someone else likes the sound of it, and it spreads like a virus, and no amount of hand washing will stop it in its tracks.
What harm does it do you might ask? Most likely little other than making the user of these lame phrases sound unoriginal. Words lose their value through repetition and misuse. The two I am most concerned about are Resilience and Empathy.
If you would like to find out more about the exercise I used on the coaching session then take a look at this site.
https://www.ridersandelephants.com/
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Ok, let's admit it - we've had enough Banana Bread - and the plans you had to paint landscapes have been shelved along with efforts to sort your wardrobe and arrange your bookshelves in alphabetical order.
As we head now into November and for many of us the second wave of lockdown you might be wondering can you summon the same energy and enthusiasm you did back in later March and early April to keep busy. My guess is maybe not.
Well-meaning people still suggest that we take daily walks, make our bed every day, meditate, and bake banana bread.
We need more than palliative care now. We need the certainty that will give us leverage to adapt and transform, and while we can't access it, we will remain stuck.
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One of the more weird experiences of the last seven months has been the return of the fear. Now if you grew up in Ireland, the fear is a phenomenon all of its own and refers to that feeling you get the morning after that you have said or done something under the influence of alcohol that you will later regret.
For others it was that wave of anxiety that appeared out of nowhere on a Sunday evening, triggered by the music of a TV Series called Glenroe - that you were ill-prepared for the week ahead at school or work. But now it’s back - and can appear at any time or from any unknown trigger, and it’s happening to more and more of us.
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Working from Home?
Could this current pandemic see the end of another phenomenon? The Micro-Manager. My late father was never one to hide an opinion and shared a great deal of ire for a particular type of manager, the one who would call a breakfast meeting. But spare a thought for the manager who previously would have regularly maintained a sense of being in control, by calling endless meetings. Having their people around them created a feeling of things getting done. Presenteeism indicated commitment.
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This is who we are and what we do.
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