Episodios
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In this episode, Angela gives a preview of the free two-day virtual conference on Leadership Accountability in Diversity, Equity, and Inclusion that will be held on April 7-8, 2022. Keynote speakers will include Jenny Yang (current Director of the OFFCP and former Chair of the EEOC) and Dr. Hakeem Oluseyi (Professor, Astrophysicist, STEM educator and star of numerous programs on the Discovery Channel Networks). This conference is being presented by Angela's research lab (MSU ANDIE lab). Your can find the full conference agenda and registration information at the following link: https://hrlr.msu.edu/news/leadership-accountability-in-dei.html
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The Russian invasion of Ukraine has many people - including your employees - on edge. Employees are concerned about possible war, rising oil prices, and the overall impact these events will have on their day-to-day lives. There have also been reports of discrimination against Russian-born employees. In this episode, Angela offers advice on how to both maintain an inclusive workplace and allay employees' fears during these uncertain times.
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Many commentators have labeled the decision made by many workers to leave employment during this pandemic as "The Great Resignation." As the labor pool contracts, employers must be more creative in terms of getting and keeping the best talent. In this episode, Barb Runyon, Gentherm, discusses best practices and innovative ideas surrounding attracting and retaining talent during a worker shortage.
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The old saying, "the customer is always right" isn't true. Sometimes an organization can and should disagree with a customer, and there are times when the relationship with a customer needs to be severed, particularly when that customer is creating a toxic environment for your employees. In this episode, Angela discusses when and how to fire a customer (and why you shouldn't feel bad about doing so).
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Organizations, and the employees within them, all need accountability. But, accountability is not the cure-all for all workplace issues. Moreover, employees in the same role often interpret their accountabilities differently. In this episode, Angela discusses employee accountability, how it can be both a stressor and a motivator, and why managers need to find the "sweet spot" when it comes to assigning accountability.
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Minorities and people from other historically marginalized groups often engage in "code switching," which involves changing the way they speak or act when they are not around members of their own demographic groups as a way to fit in. However, shifting identities creates an additional emotional and cognitive burden, often leading to higher stress and burnout. In this episode, Angela discusses code switching and how to provide a climate in which employees can feel comfortable and included at work while still being their authentic selves.
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As COVID-19 restrictions are eased, employees are reluctant to come back to work and customers are looking for new ways to engage with organizations. In this episode of People Talk, Angela discusses how to reconnect customers and employees as we transition to our new normal.
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Now that offices are reopening, many employees have decided that they no longer want to return to work. Some employees have quit rather than return to work; others are trying to convince their bosses to let them work, at least partially, from home. In this episode, Angela discusses what to do when your employees don't want to come back to the office.
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With the recent passage of legislation in several states, the topic of protection against hair discrimination for African Americans is an emerging issue to be addressed in the workplace. In this episode, Angela discusses the legal and practical implications of policies relating to hair in the workplace, and other topics related to appearances such as piercings and tattoos.
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Most of us (unfortunately) have had to deal with bad bosses. In this episode of People Talk, Angela discusses how to manage your bad boss and how to tell when it's time to exit a bad boss situation.
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This week, Angela discusses the trend of positive organizational behavor (POB). POB takes an optimistic view of work and workers. Angela uses the POB framework to discuss best practices in diversity, equity, and inclusion (DEI) in the workplace. That is, rather than looking at historically underrepresented workers in terms of the challenges they have faced, organizations should start looking at them in terms of the opportunities and unique perspectives they bring.
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Most of us are guilty of proscratinating. It is a big part of human nature. In this episode, Angela discusses why we proscrastinate and what we can do to make ourselves and others more accountable for getting things started and completed on time.
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In this episode, Angela discusses her recent interview that has been cited in Yahoo News and the Detroit Free Press on Ford Motor Company's recent decision to allow many employees the option to elect a hybrid work-from-home model. Angela discusses how remote work should be a key consideration for most employers during this era of rapid changes within the workplace.
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Dogs, and many other animals, are now considered important members of many people's families. Emotional support animals and companion animals are now seen in many workplaces. Moreover, as people work from home, many employees have new four-legged "coworkers." In this episode, Angela discusses issues surrounding working with pets and her upcoming research project involving colleagues from MSU College of Veterinary Medicinee.
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