Episodios
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With the advent of new technologies, rapidly changing customer needs and emerging competitors, companies across industries are facing disruptions like never before. To succeed, they will need to innovate by harnessing the power of a wide range of partners who can bring different skills, experience, capacity, and their own networks to the task.In this podcast, SMU University Professor Arnoud De Meyer, who is also co-author of The Ecosystem Edge (https://ecosystemedge.com/) and The Ecosystem Advantage, shares riveting lessons from organisations poised to innovate successfully in this age of disruption.His case-based research reveals how ecosystem leaders bring companies together with complementary abilities to redefine value, serve more customers and create an overall larger pie for each to partake from.
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Data has emerged as the most important driver for modern economic development. New industries have arisen from the use of data with personal information as the core asset, while many traditional models of business are ‘disrupted’ or drastically transformed. Artificial Intelligence (A.I.) has also become an integral tool for the management and processing of data, including personal data, as it provides greater accuracy and capability. How should the use of A.I. in data management be regulated and should it be treated any differently under the data protection regime? What role can A.I. play in regulating the use of personal data and as a cybersecurity tool? Is creating a form of propertisation of personal data and ‘data ownership’ useful? These are just some of the lingering questions that regulators and organisations are currently grappling with. Central to the issue is how A.I. can best serve and safeguard humanity’s interests. Warren Chik is Associate Professor of Law at SMU School of Law, and concurrently Deputy Director at SMU’s Centre for AI and Data Governance. In this podcast, he shares his recent research into Artificial Intelligence and Data Protection in Singapore, which takes a deeper look into consumers’ trust, organisational security and government regulation.
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Rapid urbanisation, coupled with the lack of coordination in the use of resources, such as taxis and security personnel, has negatively affected a wide array of quality-of-life metrics. These include waiting time in queues, response time for emergencies, and the number of traffic violations in cities. Using AI and Machine Learning methods, aggregation systems have been developed and adopted to improve the matching of resources and demand, thereby enhancing the efficiency of real-world transportation, emergency response and security systems.In this podcast, Associate Professor Pradeep Varakantham from the SMU School of Information Systems shares how AI can be used to improve transportation and security.
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Singapore is a small and open economy, with its economic growth highly dependent on international trade. With the momentum of global trade growth being buffeted by increased economic uncertainties and rising trade tensions, does Singapore’s position in the global value chains, or GVCs, stand it in good stead to navigate choppy waters ahead? In this podcast, Associate Professor of Economics and Lee Kong Chian Fellow Chang Pao-Li from the SMU School of Economics, discusses the key findings of her research jointly conducted with Phuong T. B. Nguyen, Postdoctoral Research Fellow from SMU Lee Kong Chian School of Business. They evaluate how intensively the Singapore economy has participated in the GVCs, and characterise Singapore’s key upstream and downstream trade partners in the international production network. They also analyse the position of Singapore in the GVC, and how its position has shifted over the years. The pattern of Singapore’s position is compared with those of major regional exporters including China, Japan, Korea, Taiwan, the US, and the world as a whole.
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Global warming and climate change have created an unprecedented global interest in reducing greenhouse gas emissions, especially in energy production. Biomass, or organic matter, which is a renewable energy source that can replace fossil fuels in energy production is gaining popularity. Consequently, commercialising agricultural residues as biomass is gaining momentum in many countries.In a pioneering study, Onur Boyabatli, Associate Professor of Operations Management and DBS Sustainability Fellow at SMU’s Lee Kong Chian School of Business, together with Assistant Professor of Operations Management Buket Avci, and PhD student Li Bin, studied the economic and environmental implications of biomass commercialisation in agricultural processing industries.In this podcast, Associate Professor Boyabatli shares his insights into this trending subject and the policy implications of their research findings.
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Building on research conducted in 2018 on the clear and positive link between high levels of psychological safety and a strong teamwork culture, Richard Smith, Professor of Strategic Management and Deputy Dean (Programmes) at the SMU Lee Kong Chian School of Business, has now dug deeper by focusing on diversity.How does closing the gender gap within organisations in Asian countries impact overall company performance? Are employees more productive, or less, with a sense of belonging to the workplace?In this podcast, Professor Smith discusses the key findings of his research conducted in collaboration with consultancy group Great Place to Work Institute Singapore. The rigorous study, one of the largest in Asia to highlight gender differences, surveyed over 400,000 employees from more than 800 organisations located across eight countries in the Asia Pacific.
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Technology is playing an increasingly important role in improving the quality of care for the elderly, be it enhancing aged care patient experience, developing home-care for an ageing population, or automating clinical processes.Associate Professor Tan Hwee Pink from SMU’s School of Information Systems, together with his team, have extensive ground experience in developing and deploying senior-centric technologies, from previous research projects at SMU. They are now collaborating with NTUC Healthcare Co-operative Ltd, a key provider of community programmes for seniors in Singapore, to use smart technology to enhance the operational efficiency and productivity of NTUC Healthcare’s centres.In this podcast, he discusses the type of technologies deployed in the project with NTUC Healthcare, the preliminary results achieved, and the challenges faced.
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Financial literacy in Singapore has not been analysed in much detail, despite the fact that this is one of the world’s most rapidly aging nations. In this podcast, Professor of Finance Benedict Koh from the SMU Lee Kong Chian School of Business, discusses the key findings of his research jointly conducted with Olivia Mitchell from the University of Pennsylvania and Susann Rohwedder, Senior Economist at the RAND Corporation and Associate Director of the RAND Center for the Study of Aging.Using a unique new data-set and nationally representative survey - the Singapore Life Panel, they conducted an analysis of older Singaporeans’ financial literacy.Here, Professor Koh discusses his key findings, including: Do older Singaporeans score better on financial knowledge compared to their counterparts in the United States? What are the empirical linkages between financial literacy and retirement preparedness in Singapore? And is financial literacy positively associated with greater wealth and diversity of portfolios?
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As the profile of businesses engaged in disputes is now more diverse than ever, there is a need for dispute resolution mechanisms that are culturally responsive as well as internationally robust. Mediation is one mechanism that offers a flexible and confidential forum for business to resolve their differences in an effective and efficient way. Interest in mediation to resolve cross-border disputes has increased dramatically in recent years due to increasing access to the Internet and the growing number of smaller enterprises doing business internationally.Nadja Alexander is Professor of Law at SMU School of Law. She also heads the Singapore International Dispute Resolution Academy as its Director, and a prominent mediator, educator, consultant and writer.In a recent study, Prof Alexander had identified some of the top trends impacting the nature and practice of international mediation. She discusses these key trends and developments in this podcast.
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Trust is an important building block for organisational success, whether it is trust between managers and their subordinates or a brand and its customers. Tan Hwee Hoon is an Associate Professor of Human Resources & Organisational Behaviour at SMU’s Lee Kong Chian School of Business. She has been involved in a multi-year study on trust that spans 30 countries across six continents.In this podcast, she shares her insights into the research which examines how factors of trustworthiness – that is, ability, benevolence and integrity – vary in terms of importance in trust-building across countries; and how one’s general willingness to trust, also termed ‘propensity to trust’, affects relationship-building in different countries.
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Assistant Prof Liang Hao – Corporate Social Responsibility, or CSR in short, is an evolving business practice that incorporates sustainable development or ‘doing good’ into a company's business model. In today's socially conscious environment, customers and employees place a premium on spending their money with or working for businesses that prioritise CSR. As such, socially responsible companies can cultivate positive brand recognition, increase customer loyalty, and attract top-tier employees.Taking a fresh approach on CSR research, Assistant Professor of Finance and DBS Sustainability Fellow LIANG Hao from the SMU Lee Kong Chian School of Business, has written two award-winning papers that studied how a firms’ CSR behaviour can influence that of its suppliers as well as its peer firms.In this podcast, he shares the findings and implications of these studies.
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Assistant Prof Yeo Su Lin – Death is a part of life. However, people often feel awkward and ill at ease when faced with the opportunity for communication at the end of life. While talking about death and dying may not be comfortable for some, research has shown that having these conversations within families and communities, and with our healthcare provider can help prepare us emotionally for our deaths and that of others, and better ensure that we will receive the care and treatment that we prefer at the end of life.Yeo Su Lin is an Assistant Professor of Corporate Communication at SMU’s Lee Kong Chian School of Business. Her research focuses on corporate reputation, crisis management and health communication. In this podcast, she discusses a recent nationwide study which was conducted to better understand end-of-life communication and sentiments towards palliative care in Singapore.
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The rise of new technologies is changing the way companies raise funds. Along with increased popularity of crowdfunding in recent years, a new form of funding has emerged – that is, the use of Initial Coin Offerings, or ICOs. In 2017, companies in the United States raised over $4 billion through ICOs; in 2018, more than $21 billion has been raised. ICOs generate many challenges for securities regulators, and also give rise to other issues including corporate governance, data protection, anti-money laundering and insolvency.Assistant Professor Aurelio Gurrea-Martínez from the SMU School of Law has conducted legal research on financial regulation. In this podcast, he shares his recent comparative and interdisciplinary study which addresses the issue of ICOs and makes recommendations to regulators and policy makers in a way that aims to promote innovation and firms’ access to finance without harming investor protection, market integrity and the stability of the financial system.
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The advent of financial technology, or fintech, has created new opportunities, business models, products and services. Fintech innovations have disrupted the financial industry, leading to novel ways of delivering financial services, not only by traditional financial institutions but also by start-ups.There is now a new way of computing that uses extremely small objects called "quantum" that could revolutionise the power and accuracy of computations from artificial intelligence to financial investments.Associate Professor Paul Griffin is a financial technology expert at the SMU School of Information Systems; he is also Director of the Financial Technology track under the SMU Master of IT in Business programme. In this podcast, Prof Griffin, who has started researching into the efficacies of quantum computers, shares his research findings and discusses how he sees quantum computers developing in the near future.
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The variety and delivery of cloud services have been improving over the years. More and more businesses have started to adopt these services to reduce upfront and ongoing costs and enhance business efficiency. However, there remain many considerations and deployment possibilities which a business must take into account before deciding to take up cloud services.In this podcast, Assistant Professor Ouh Eng Lieh from the SMU School of Information Systems discusses his ongoing service profitability research on the factors and considerations that enable consumers to make informed decisions on cloud services adoption.
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Assistant Professor of Humanities Orlando Woods from SMU’s School of Social Sciences has a keen research interest in areas including religion, cities and urban landscapes, digital technologies, space, and social and cultural geography.He has published a research paper on the role of Christianity in migrant integration in Singapore, and has received a grant from the Singapore Ministry of Education to conduct further research on this subject. Titled ‘New Religious Pluralism in Singapore: Migration, Integration and Difference”, the study seeks to better understand new types of socio-cultural diversity in Singapore.In this podcast, Assistant Professor Woods discusses the role of whether religion enables or dis-enables migrant integration into Singapore.
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Assistant Professor Richard Crowley from SMU’s School of Accountancy examines financial accounting using both archival and analytical methods for his research. Much of his archival work deals with large sets of unstructured data using high-powered computing algorithms to address accounting issues that are otherwise infeasible to approach.He has recently written two research articles on using a machine learning technique to assess the content of companies’ disclosures. In this podcast, he discusses how fraud and misreporting can be detected by studying a company’s financial statement using a machine learning technique, and shares how companies disclose financial information on Twitter, and how feedback from investors and others can influence this.
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Associate Professor of Humanities Winston Chow from SMU’s School of Social Sciences has researched on the areas of urban vulnerability to climate change; sustainability in urban climatology; and perceptions of environmental and climate change in tourism.In recent years, he has published papers on the impact of weather extremes on urban resilience to hydro-climate hazards and trans-boundary variations of urban drought vulnerability and its impact on water resource management in Singapore and Johor, Malaysia.In this podcast, Associate Professor Chow will discuss the continued economic growth of a city by adopting sustainable urban development measures.
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Assistant Professor of Humanities Aidan Wong from SMU’s School of Social Sciences has researched on the areas of development and sustainability, in particular on electronic waste, informal labour and economic development.In recent years, he has published a paper on ‘Waste’, Value and Informal Labour: The Regional E-Waste Recycling Production Network in Malaysia and Singapore” and is seeking to update it.In this podcast, Assistant Professor Wong discusses the value of electronic waste recycling and sustainability in Singapore.
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Associate Professor of Accounting Holly Yang from SMU’s School of Accountancy has researched on the role of individual managers in corporate disclosure and determinants of firms’ voluntary disclosure decisions. Together with co-author Associate Prof Young Jun Cho, she is currently working on publishing a paper on Institutional Cross Ownership of Peer Firms and Investment Sensitivity to Stock Price.In this podcast, she discuss how cross-ownership of industry peers helps institutional investors better acquire industry insights and produce private information, thus allowing managers to incorporate this information in their investment decisions.
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