Episodios
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With the holidays nearly upon us, this episode of The CMO Podcast offers some insight and perspective on this yearâs holiday season. Joining Jim this week is Claudine Cheever, the VP and Global Head of Brand and Marketing at Amazon. Since its founding in 1994 by Jeff Bezos, Amazon has profoundly changed life and business. Thirty years laterâAmazonâs revenue is nearly $600 billion, with a market cap of about $2 trillion. It's among the few brands that people just cannot imagine living without.
Claudine forged an unlikely path to becoming the Head of Global Brand and Marketing at Amazon. She earned a Bachelors Degree at Colorado State University in Liberal Arts, and later acquired a Masters Degree from the University of North Carolina in American Studies. Claudine started her career as an editor at a publishing company, and eventually had a 20-year run at some of the most famous ad agencies in the worldâincluding McCann, Saatchi & Saatchi, and Ogilvy. About eight years ago, Claudine went from agency to client and joined Amazon. Tune in for a conversation with a leader who joined a brand for the opportunity, but stayed for the creativity and culture.
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Itâs election season in the U.S., with some brands taking on a special responsibility and role at this time. Among them is The Wall Street Journal, and this week Jim speaks to Sherry Weiss, the Chief Marketing Officer of Dow Jonesâthe parent company of The Wall Street Journal, Barronâs, MarketWatch, Investorâs Business Daily, and a portfolio of business intelligence assets, including Factiva.
Sherry has worked as CMO of Dow Jones for about two years, following a career path seemingly built for her current role. With a double degree from Georgetown University, a Bachelors in Foreign Affairs, and a Masters in Business, Sherry worked at Citi at two different times in her career, for a total of about 12 years. With just two weeks until the United States Presidential election, tune in for a conversation with a leader who is ready to lead her team through and beyond.
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It's the spookiest time of the year! For this Halloween-themed episode of The CMO Podcast, Jim welcomes Gabrielle Dallas Wesley, the Chief Marketing Officer of Mars Wrigley North America. Privately held since its founding in 1911, Mars Wrigley is a giant in the consumer goods industry. The company boasts about $50 billion in sales and includes famous brands like M&Ms, Snickers, Orbit, Pedigree, Whiskas, Benâs Original, and MasterFoods. In August 2024, Mars Wrigley announced the purchase of Kellanovaâthe Kelloggâs spinoffâwith brands such as Pringles, Pop Tarts, and Nutrigrain.
Gabrielle has worked with Mars Wrigley for about seven years and stepped into the North America CMO role about fifteen months ago. Before Mars Wrigley, Gabrielle worked at Conagra for three years, and General Mills for eleven years. Before she became a food and snack marketer, she spent eight years in financial services before jumping to CPG, using her MBA from Michigan Ross. Tune in for Jim's Halloween Trick or Treat chat with a CMO who is all about a united team!
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This week's guest on The CMO Podcast is one of the foremost experts in the world of Artificial Intelligence and marketing, Professor Jim Lecinski. Jim is the Clinical Associate Professor of Marketing at Northwestern Kellogg. We use the term âRenaissance man or womanâ too loosely these days, but in this case it's an appropriate moniker. Consider these highlights from Professor Lecinski's curriculum vitae:
Studied German and Government at Notre Dame, MBA from Illinois.Teaches seminars and blogs about Jazz for newcomers.Has written for The Journal of the International Association of Jazz Record Collectors.Twelve years at Google, left as a VP.Literally wrote the book on marketing and AI, back in 2021 before it was the âin thing.âAwarded Professor of the Year at Northwestern Kellogg in 2022.It's a double-Jim conversation, as the two dive into the hottest topic in marketing...AI.
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Learn more about AI:
Marketing AI Institute: https://www.marketingaiinstitute.com/
Andrew Ng's Courses on Coursera: https://www.coursera.org/instructor/andrewng
Keynotes to Watch:
Agentforce Keynote: Build the Future with AI Agents: https://www.salesforce.com/plus/experience/dreamforce_2024/series/agentforce_&_data_cloud_at_dreamforce_2024/episode/episode-s1e27
Google Cloud CEO Thomas Kurian'a Keynote: https://cloud.withgoogle.com/next
And pickup Jim and Raj Venkatesan's book - The AI Marketing Canvas: A Five-Stage Road Map to Implementing Artificial Intelligence in Marketing: https://a.co/d/9osop0B
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Today's guest on The CMO Podcast is Emily Silver, the SVP and Chief Marketing & Athlete Experience Officer at Dickâs Sporting Goods, the $13 billion-by-revenue retailer. Dickâs was founded by Dick Stack in 1948 with his first product line, a bait and tackle. Today, Pittsburgh-based Dickâs Sporting Goods has more than 850 stores and a variety of other experience centers and platforms, all focused on sports. Think Golf Galaxy, Public Lands, Moosejaw, and others.
Emily has worked at Dickâs for about 18 months, after spending over 16 years at PepsiCo, in about nine different roles. This is Emilyâs first CMO role; her CEO, Lauren Hobart, was appointed Dickâs CMO in 2011 and previously held that role for a few years. Emily graduated from Brandeis University with an MBA from Yale, before starting her career working on political campaigns. On this episode, she speaks to the incredible lessons from those early experiences and much more. Tune in for a conversation with a CMO that believes in the athlete in all of us!
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The guest today on The CMO Podcast is Emily Ketchen, the Chief Marketing Officer and VP of Intelligent Devices Group and International Markets for Lenovo. The Intelligent Devices Groupâas you might expectâis Lenovoâs division with Personal Computers, Smartphones, and AR/VR solutions. Lenovo is a $57 billion global technology companyâthe largest PC companyâwith business in 180 countries. It also markets infrastructure, software, solutions and services.
Emily has worked at Lenovo since September 2020. She joined Lenovo after nearly 11 years at HP, in a variety of roles in the Americas and Asia. Emily has forged an unusual path to CMO; she spent about 14 years of her career on the ad agency side, with storied agencies like Publicis, Grey, and McCann Erikson.
Emily is indeed a global citizen; she spent part of her childhood in Europe, speaks Spanish and French fluently, studied at Pitzer College in California and two universities in France, and has just returned from a lovely family holiday in Scotland. Tune in for an interview with a CMO who believes kindness in the business world is a win-win.
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Fall means it's time for your annual flu and Covid shots! So, this week on The CMO Podcast, Jim welcomes Kate Cronin, the Chief Brand Officer for Moderna, the 14-year-old pioneering biotech company. Moderna achieved nearly instant awareness and fame in 2020, when it received the CDC recommendation for its COVID-19 vaccine. Modernaâs name combines the words "modified" and "RNA" to signal the core essence of the company: to introduce a new category of medicines using messenger RNA, âthe software of life.â Moderna has a market cap of about $25 billion, with projected revenue in 2024 in the range of $3 to $3.5 billion.
Kate has combined her passion for science and marketing into a career path that bridges the two. She graduated from Smith College with a degree in biology, and started her career as a research associate at Weill Cornell Medicine in New York City. A few years later she jumped into the marketing world and has never left. Kate worked with healthcare clients at agencies Porter Novelli and Ogilvy for nearly 30 years; she left her position as CEO of Ogilvy Health about three years ago to become Chief Brand Officer at Moderna. As you look to book your own vaccine appointment, listen in for a conversation with a pioneering Chief Brand Officerâwho likes to fix up old homes in her spare time!
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This week on The CMO Podcast, Jim welcomes Ramon Soto, Chief Marketing and Communications Officer at Northwell Health, Based in New York, Northwell Health is one of the largest health-care providers in the US, with 21 hospitals, 900 outpatient facilities, 12,000 affiliated physicians, 87,000 employees, and 2 million patients a year. The Wall Street Journal recently featured the nonprofit company for its radically different approach to marketing their brand. Spoiler alert: it includes partnerships with Netflix, HBO and Hulu.
Ramon has held his role for nearly 10 yearsâabout triple the tenure of an average CMO. Ramon tried a variety of roles earlier in his career at ad agencies, a home-improvement retailer, and at GE. He landed at Aetnaânow owned by CVSâin 2002 and has largely remained in health-care roles since then. Tune in for a conversation with a healthcare CMO who gleans a lot of inspiration from the Marvel Cinematic Universe!
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The guest this week on The CMO Podcast is Maya Wasserman, the Head of Marketing for Personal Entertainment, Home Entertainment and Brand Marketing for Sony Electronics. Maya oversees a large scope of productsâfrom TVs, soundbars, headphones, and more.
Founded in Japan in 1946 by Masaru Ibuka and Akio Morita, Sony has been a fixture in popular culture for the better part of eight decadesâthink WalkMan, Playstation, and Watchman. Today, Sony does about $90 billion in revenue globally, with 109,000 employees. It holds an incredible 95K patents, but it had humble beginnings; Sonyâs first product was a rice cooker.
Maya has worked at Sony for the past 13.5 years, with about six months in her current role as Head of Marketing. After earning a degree from UCLA, Maya started her career in a talent agency before going to Sony Pictures for three years. From there, she had stints in two PR agencies, and ultimately returned to Sony in 2011. Maya joins Jim to talk about her career so far, including her most recent promotion, and a love of yoga and the outdoors.
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We're entering the beginning of a new school year and the American College Football season begins this weekend! For the first time in this podcast's history, Jim welcomes a CMO of sorts from a large University: Pedro Ribeiro, the VP of Public Affairs and Communications for the University of Notre Dame in South Bend, Indiana.
When it comes to strong University brands, Notre Dame represents one of the best. Notre Dame was founded in 1842 by Reverend Edward Sorin, a priest of the Congregation of the Holy Cross, a French Missionary order. The school now boasts nearly 15,000 undergraduate and graduate students, with 77 undergraduate majors.
Pedro has worked at Notre Dame about a year, following a career of 20 plus years working in Washington, D.C. Pedro worked in communications for two different members of Congress, spent three years in the government of the District of Columbia, and served two roles in the Obama Administration. He was also the senior VP for Communications for the American Association of Universities before moving to the midwest and joining Notre Dame last October. Tune in for a conversation with a guest who's all in for the Fighting Irish.
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For this weekâs episode, The CMO Podcast returns to Penn State UniversityâJim's MBA alma materâfor a live panel discussion on authentic leadership. This panel wrapped up another successful annual Alumni Leadership Connections Conference in Happy Valley.
Joining Jim on stage for the Authentic Leadership panel are three fellow alumnae:
Dana H. Born, Faculty Chair of Harvard Kennedy School & a Retired Brigadier General of the US Air ForceWanda Bryant Hope, Chief Diversity, Equity & Inclusion Officer for Johnson & Johnson.Paula Garcia Todd, Application Development and Innovation Director for IFF, a 130-year-old world leader in food, beverage, scent, home, personal care, and healthWith a mix of Jim's queries and questions from the alumni and student audience, the panelists chatted about imposter syndrome, personal legacies, mentorship, and advice for those looking forward. Tune in for a happy conversation in Happy Valley Pennsylvania.
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This week, Jim welcomes Isabelle Sakaiâthe Global Chief Marketing Officer of Vancouver-based Mark Anthony Brandsâto The CMO Podcast. The company was founded in 1972 by Anthony von Mandl. Mr. von Mandlâs is a classic entrepreneurial story; at 22, he began selling imported wines out of his car, and now the companyâwhich is still privateâis estimated at about $4 billion in revenue.
Mark Anthony Brands is best known for its top selling consumer brands, White Claw and Mikeâs Hard Lemonade, but they have a much larger portfolio, including a variety of higher-end British Columbia wine labels.
Isabelle has worked at Mark Anthony for about 16 months in her second CMO role. She was previously the CMO at the Bata Group, a multinational footwear, fashion and accessories company, based in Switzerland. Isabelle and Jim have a shared experience; she spent nearly 18 years at P&G in Europe, whereas Jim spent five of his P&G years in Europe. Open a crisp White Claw, find a seat in the sun, and enjoy a conversation with a professional who loves to move fast.
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This week on The CMO Podcast, Jim brings you a packed bonus episode, featuring eight guests he spoke with earlier this Summer during the Cannes Lions International Festival of Creativity.
This recording is part of a special episode of Vaynerâs Marketing for the Now series. Each guest joined Jim in the much-desired air conditioning to chat about creativity, leadership, whatâs inspiring them, and the central theme of Gary Vaynerchuk's new book: the importance and challenge of attracting attention in todayâs marketplace.
Jimâs guests are:
Maggie Schmerin, Chief Advertising Officer for United AirlinesCarrie Seifer, Chief Customer Officer & General Manager for GWILisa Peterson, The Americas Chief Marketing Officer for EY Consulting Ty Heath, Director of Market Engagement for The B2B Institute, a LinkedIn ThinkTankDavid Zucker, EVP & Chief Marketing and Digital Officer for Perdue FarmsTabata Gomez, McCormick & Company Incâs Chief Marketing Officer Claudine Patel, the Chief Marketing Officer for Consumer Healthcare, SanofiBenji Baer, the Chief Marketing Officer of CBRE, the commercial real estate firm.You can check out the full video on Vaynerâs YouTube channel, plus much more content captured in Cannes on Vaynerâs various social channels.
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With the Olympics off to an incredible start, Jim welcomes a guest on The CMO Podcast who's in the middle of all the excitementâGene Foca, the Chief Marketing and Revenue Officer at Getty Images. Founded in London in 1995 by Mark Getty and Jonathan Klein, Getty Images is a global visual content creator and marketplace, with annual sales approaching $1 billion. Getty has an enormous library of stock images, editorial photography, video, and music; each year they cover more than 160,000 news, sports, and entertainment events. It operates primarily as a B2B company, with clients in advertising and design agencies, media companies, and in-house creative groups in corporations.
Gene has worked as CMO at Getty for seven years, and the company added Chief Revenue Officer to his remit last year. Way back, Gene studied accounting as an undergraduate at Notre Dame, but quickly shifted to a diverse career path in marketing. Gene spent 10 years of his early career at WarnerMedia, before working at News Corporation, Amazon and Fresh Direct and then moving to Getty in 2017 as CMO. As the world celebrates the Olympics, Jim speaks with the CMO who helps bring those images home.
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With the Paris Olympics upon us, Jim can think of no better guest to preview the big eventâfrom a marketing perspectiveâthan Andrea Fairchild, the SVP, Global Sponsorship Strategy for Visa.
Visa has been a major sponsor of the Olympics since 1986, and became the first global partner of the International ParaOlympic Committee in 2003. Sponsorship is a major pillar of Visa's marketing strategy; they are also partners with the NFL, FIFA, and Formula 1, to name a few. The global payment platform strives to uplift everyone everywhere by providing the best way to pay and be paid. In 2023, Visa garnered almost $33 billion in revenue, up 11% from the year before.
Andrea joined Visa in 2021 as SVP of Global Sponsorship Strategy. After growing up on a farm in Illinois and playing sports to escape farm work, Andrea graduated from Southern Illinois University and launched her amazing career. She worked ten years at Nike, eight at Gatorade, four with Kobe Bryantâs Kobe Inc, and a few years as an entrepreneur before joining Visa. As the world looks to come together to cheer on their athletes, tune in for a conversation with a brand leader who looks to support them on their journey.
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Jim's guest this week on The CMO Podcast is Lisa Caputo, the EVP, Chief Marketing, Communications and Customer Experience Officer at Travelers, the 165-year-old diversified insurance company. You know, the company with the red umbrella, which they first used in an ad in 1870. Travelers is one of the largest insurance companies in the world, with revenue of $41 billion, 30,000 employees and 13,500 independent agents and brokers. Travelers operates in the US, Canada, the UK and Ireland.
Lisa has experienced a nontraditional career path to her senior role at Travelers. She studied Political Science and French at Brown University, and then earned a Masters in Journalism at Northwestern University. During the first 10 years of her career, she worked in public serviceâincluding Press Secretary to the First Lady and Deputy Assistant to the President in the Clinton Administration. She then left public service to work at CBS and Disney, before clocking 11 years at Citi as Global Chief Marketing Officer and 13 years at Travelers. Lisa also serves on the Board of Best Buy. Tune in for a conversation with a woman who has a network like no other!
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Jim is celebrating the 300th episode of The CMO Podcast with a bang! He welcomes back three of his very first guests on the show from 2019: Kristin Lemkau, the Chief Executive Officer of J.P. Morgan Wealth Management at JPMorgan Chase, Lilian Tomovich, the Chief Marketing & Experience Officer at Barclays, and Dean AragĂłn, Group Brand Officer and CEO & Vice-Chairman of Shell Brands International AG. In a way, they co-created this podcast, helping Jim find those initial footsteps and directing the show to what it has become today.
First up is Lili Tomovich, the CMO & Experience Officer at Barclays Bank. Jim had Lili as his third guest on the show in 2019, when she worked as the Chief Experience & Marketing Officer at MGM Resorts International, a $15 billion global hospitality and entertainment company. Her career path has included ten years at Mastercard as head of Marketing for Canada and Senior Vice President of Consumer Marketing for the US market. After time within the hospitality space, she returned to financial services and joined Barclays in 2021. She created and accelerated transformational growth for the bank, while reimagining the customer experience.
Jim's next returning guest, Dean AragĂłn has come on the podcast a few times over the years; he was the 10th guest back in 2019, and later joined Jim for a roundtable discussion at Cannes in 2022. Dean is also celebrating an anniversary. He has worked at Shell for a decade, serving as the Group Brand Officer and CEO & Vice-Chairman of Shell Brands Internationalâor, as he puts it, Shellâs "Chief Brand Guy." Prior to Shell, Dean spent 15 years in Senior Brand Marketing roles at Unilever, across a range of categories and markets.
For this episode's final conversation, Jim comes full circle to welcome back his very first guest, Kristin Lemkau. Kristin is The Chief Executive Officer of J.P. Morgan Wealth Management at JPMorgan Chase, where her team oversees the U.S. wealth management division. When they spoke back in 2019, Kristin was the Chief Marketing Officer of JPMorgan Chase, where she led a global marketing team of 2,000 people with a $5B+ marketing budget.
Tune in for an episode filled to the brim with stories that have carried this show throughout the last five years. Here's to 300, and many more to come!
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This week on The CMO Podcast, Jim continues his conversation with Jonathan Mildenhall. He hands over his hosting duties and shares his own career & life journey. If you havenât already, make sure to listen to part one before heading into this one.
Last week, the episode ended with Jim bringing P&G to the Cannes Lions festival for the first time; little did he expect that five years later the company would be honored as Creative Marketer of the Year. Jonathan picks up their conversation with Jim's decision to leave P&G after receiving the Cannes Lions award, and to start the second part of his career.
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As the podcast approaches its 300th episode, Jim is switching things up (literally) as he welcomes guest host and friend, Jonathan Mildenhall, to interview him.
Why Jonathan? For starters, he is one of the most gifted and generous leaders in the brand-building industry, and as you'll learn during the conversation, a sort of brother to Jim. Not in the obvious ways; Jonathan is black, gay, English, and was raised by his mother in the projects of north Leeds. Jim is white, one of six children, born and raised in Lancaster, Pennsylvania, in a very Roman Catholic household. Despite their differences, you will certainly feel the brotherly spirit between the two.
Jonathan's career has also brought him to incredible heights. He has worked 14 years on the agency side of the business, with time spent at BBH and TBWA. During his seven years in the Senior marketing role at Coca-Cola, his team was named 2013 Creative Marketer of the Year by Cannes Lions. From there, he became the first CMO of AirBnB, where they introduced the âBelong Anywhereâ brand platform. In 2018, he co-founded the consultancy 21st Century brand. Currently, he resides as the first-ever CMO of Rocket Companies.
For the past five years, once or twice a week, Jim has interviewed hundreds of senior leaders (mostly CMOs). Each guest has a unique story and has opened up to share their challenges, successes and vulnerabilities. Now, with Jonathanâs âCMO C-Printâ as a guide, Jim shares his own story.
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There is no city like New York City! This week Jim welcomes the Chief Marketing Officer of New York City Tourism and Conventions, Nancy Mammana. Just before joining Jim for the recording, Nancy was also named the Interim CEO of the company.
Nancyâs organization is a private, non-profit entity, earning about half of its funding from the city of New York through a contract, and the other half from membership fees, sponsorships, and ad revenue on its digital properties. NYC Tourism and Conventions aims to invite the world in and energize New York Cityâbuilding equitable, sustainable economic prosperity and community through tourism for the mutual benefit of residents, businesses, and visitors.
Nancy fell in love with dance early in her life; she started a dance company while at Syracuse University, which is still running today. After college, her passion for dance led her to a marketing job with the Alvin Ailey Dance Theater. From there, Nancy worked in a variety of roles on both the client and agency side of the businessâincluding stints at the Cunard Line and the NBA. Nancy has worked at NYC Tourism and Conventions for about six years andâas you will hearâloves her job.
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