Episodios
-
Jordan and Cambria discussed recent fraud news, focusing on a viral TikTok trend about a Chase bank glitch. People deposited fake checks into their accounts, trying to withdraw funds before the checks bounced. They noted that this "glitch" is essentially an old school check fraud, which has gained traction due to social media's influence.
Cambria emphasized that many didn't see it as fraud but rather an opportunity for quick cash. Both Jordan and Cambria found it amusing how easily people justified it due to the viral nature of the posts. They also pointed out that social media plays a significant role in normalizing questionable activities, such as this glitch and other scams.
They also touched on how sophisticated account takeover (ATO) and synthetic identities contribute to modern fraud, with many fraudsters using fake or stolen identities to exploit the system.
Additionally, they briefly discussed the rise in small business lending fraud, attributing it to stolen legitimate business identities and economic pressures. Jordan shared insights on how people are applying for fake loans using stolen business information. They concluded by stressing the importance of early fraud detection and the need for more robust shared intelligence among businesses to prevent fraud.Visit Frank's website who we reference a lot today: www.frankonfraud.com
-
In this episode of "Fraud Focus," Jordan and Cambria dive deep into the topic of friendly fraud, discussing recent industry trends and their personal experiences in fraud prevention. They begin by addressing the recent National Public Data breach, providing a detailed overview of the incident and offering practical advice on how to protect oneself from identity theft, such as freezing credit and being cautious with suspicious communications.
The conversation then shifts to the core topic: friendly fraud. They explore how the COVID-19 pandemic and the rise of online shopping have led to an increase in friendly fraud cases, where consumers dispute legitimate charges to get refunds without returning the items. Jordan and Cambria discuss the psychological disconnect that leads consumers to engage in this behavior, comparing it to traditional theft. They also touch on the impact of friendly fraud on businesses, especially in industries like food delivery and digital goods.
The discussion includes insights into the challenges of managing friendly fraud, the role of ATOs (Account Takeovers), and the sophistication of fraudsters in making fraudulent transactions appear legitimate. They also speculate on the potential for stricter consumer penalties and the need for better biometric authentication to curb fraud.
They conclude by considering the broader implications of fraud prevention strategies and the importance of consumer education in reducing fraud.Articles Referenced in the episode:
https://krebsonsecurity.com/2024/08/nationalpublicdata-com-hack-exposes-a-nations-data/ https://www.mastercard.com/news/perspectives/2024/sellers-beware-getting-to-the-bottom-of-first-party-fraud/
*The opinions expressed in this episode represent the hosts' personal opinions and do not necessary represent those of their affiliated or sponsor companies.
-
¿Faltan episodios?
-
Burn out is something we all feel from time to time. Whether it be at work, at home, or with a hobby no one is immune to the feeling. In this inaugural episode of "Fraud Focus" featuring co-host Cambria Valente we deviate from the name ever so slightly to discuss something that is on the front of a lot of peoples minds right now in the world. We cover our experiences with it and some things we've done to try and over come it. Cambria leans into her experience using therapy and what that has taught her and shares with the listeners.
I hope you enjoy this change of pace for the show as we always evolve the show.*The opinions expressed in this episode represent the hosts' personal opinions and do not necessary represent those of their affiliated or sponsor companies.
-
Today I welcome Diarmuid Thoma from the awesome company AtData to the show! We focus on the importance of email validation across industries and use of it as a crucial identifier in e-commerce and fraud prevention.
He provides some insights they have found processing massive volumes of data and how that is enhancing fraud detection.
We cover specifics such as:
ā¢The rise of high-risk domains
ā¢Use of AI in orchestrating complex fraud attacks
ā¢Impact of COVID-19 on fraud patterns
ā¢Increasing sophistication of fraudsters.
We wrap with with a discussion on the future of fraud prevention, highlighting the importance of customized solutions and the role of orchestration platforms in enabling quick, effective responses to emerging threats.
Diarmuid Thoma: https://www.linkedin.com/in/diarmuid-thoma/
AtData: https://atdata.com/
-------------------
Big thanks to The House of Fraud for making this episode possible! Come see the best job board in the industry and the community where professionals just like you discuss todays current trends at www.thehouseoffraud.com!
-
This special episode is brought to you by our friends at ArkOwl! Corwin and Rob from ArkOwl are joined by Alexander Hall for a fraud discussion about Corwin's approach to fraud and his unique history in the space where we cover
š¹ His journey from an entry-level fraud reviewer to his current influential role
š¹ The importance of email and phone intelligence in detecting fraud
š¹ His approach to training and building effective fraud teams
š¹ Challenges in the industry and how solutions are making a difference
š¹ The future developments at Arkowl, including enhanced data sources and connectivity tools
ArkOwl is doing a give away too! Go to www.arkowl.com/fraudboxer to enter the raffle to get your very own "Give Fraud the Bird" tee shirt! Also, until August 31st, 2024, anyone that uses code "FraudBoxer24" at checkout will get 3 free tees with your query order! Corwin Cole: https://www.linkedin.com/in/corwin-cole-1032116b/
Rob Daline: https://www.linkedin.com/in/robdaline/
Alexander Hall: https://www.linkedin.com/in/alexander-hall-ddc/
-
In this episode we welcome our very own sales guy Ryan McDonald to the show! Ryan shares his journey of self-investment by attending the MRC conference independently, emphasizing the importance of personal growth and networking within the industry. Ryan recounts his professional evolution from updating leads manually to handling major client accounts, highlighting the significance of identity resolution in fraud prevention.We also explore the resurgence of traditional fraud prevention methods amidst the rise of AI and machine learning.
Throughout the episode we discuss on the intersection of technology and personal experiences, illustrating the evolving landscape of fraud prevention and the enduring value of community and trust within the industry.
Ryan McDonald: https://www.linkedin.com/in/ryan-mcdonald-%E2%9A%94%EF%B8%8F%F0%9F%9B%A1%EF%B8%8F-312302138/
---------
Big thanks to The House of Fraud for making this episode possible! Visit www.thehouseoffraud.com to join the best community of fraud fighters out there and see what it's like to get real answers instead of just vendors asking you to DM them on your threads so they can sell you something instead of answering your question! Want to know what you're missing? What our brand new show called "This Week in the House of Fraud" on Apple, Spotify, YouTube, and just about anywhere else you listen to podcasts!
-
In this episode we welcome back fraud expert Alexander Hall from Dispute Defense Consulting for an in-depth discussion on synthetic identities and fraud prevention. Alexander shares his experiences and insights into how fraudsters create and manipulate identities to exploit financial institutions.
Topics covered include:
The process of creating synthetic identities from disparate data points.The impact of synthetic identity fraud on financial institutions.Methods used by fraudsters to manipulate email addresses, phone numbers, and social media profiles.The importance of monitoring and freezing credit to prevent identity theft.Detailed explanation of check fraud and its implications.Challenges faced by mid-market financial institutions in combating sophisticated fraud tactics.Alexander also recounts his recent speaking engagements and collaborations with organizations like We Fight Fraud, highlighting the need for proactive measures in fraud prevention.Check this one out for real-world stories that will keep you informed and vigilant in the fight against fraud.Link to WFF hacker video: https://youtu.be/JHgdXnRJgA4?si=q1I7siHxtbz9FJ_t
Link to Alexander Hall: https://www.linkedin.com/in/alexander-hall-ddc
-------------------
Big thanks to The House of Fraud for sponsoring this video. HoF is the best online fraud fighting community and full of professionals just like you in community discussion and also including 7 original series, micro masters classes, and fun networking opportunities. Visit www.thehouseoffraud.com to get your very own membership today!
-
In this episode of the Fraud Boxer podcast Jordan sits down with Arielle Caron to explore trust and safety in product development, with a strong focus on fraud prevention. Arielle, who has a 20-year background in the field, shares insights from her extensive career, which includes stints at Experian, Blackhawk Network, Etsy, and Airbnb.
Key Points Discussed:
-Arielleās Career Journey: From managing fraud and identity solutions at Experian to tackling content moderation and account integrity at Etsy and Airbnb.
-Trust and Safety Challenges: How businesses handle trust and safety issues, including content moderation, fake reviews, and account takeovers.
Content Moderation Techniques: The evolution from simple word filters to advanced methods like computer vision to combat fraud and inappropriate content.
-Generative AI in Reviews: The complexities introduced by generative AI in creating fake reviews and other content, and how companies are adapting.
-Deepfakes and Authentication: The challenges deepfakes pose to authentication and trust, with stories of phishing and fake video calls.
-Off-Platform Fraud: The risks of moving customers off-platform to avoid safety measures and the importance of secure escrow systems.
-AI Washing: The prevalence of false claims about AI-driven products in the market and the need for thorough scrutiny of such claims.
Jordan and Arielle emphasize the importance of robust trust and safety measures to maintain marketplace integrity and protect consumers from fraud. Tune in for an insightful discussion on these critical issues!
Arielle Caron - https://www.linkedin.com/in/ariellecaron/
-------------
This episode will be brought to you by The House of Fraud. HoF is the only community started BY fraud fighters FOR fraud fighters. Don't get sucked into other vendor started or sponsored communities that only exist to eaves drop on you to pitch you later or sell their member list (š¤¢) and join hundreds of your peers in sharing best practices and ideas TODAY in a safe space community!
Use this link to bypass the waitlist and get started right away! See you in there!
https://community.thehouseoffraud.com/checkout/the-house-of-fraud-membership?affiliate_code=77fc25
-
In this episode of Fraud Boxer, Jordan reconnects with Rob from Arkowl to discuss insights and practical experiences gained from their entrepreneurial journeys in the fraud prevention sector. They share the story of Arkowl's origins and then share the evolution of their business over time, and the lessons learned from these journeys. Whether youāre in the fraud prevention field or interested in business evolutions, this episode is packed with valuable lessons and insider perspectives. Thanks for listening!Rob: https://www.linkedin.com/in/robdaline/
Arkowl: https://arkowl.com/
Rob's previous episode: https://fraudboxer.podbean.com/e/episode-8-identity-verification-stories-and-the-creation-of-arkowl-with-rob-daline/
-------------
This episode will be brought to you by The House of Fraud. HoF is the only community started BY fraud fighters FOR fraud fighters. Don't get sucked into other vendor started or sponsored communities that only exist to eaves drop on you to pitch you later or sell their member list (š¤¢) and join hundreds of your peers in sharing best practices and ideas TODAY in a safe space community!
Use this link to bypass the waitlist and get started right away! See you in there!
https://community.thehouseoffraud.com/checkout/the-house-of-fraud-membership?affiliate_code=77fc25
-
In this thrilling episode, Dajana returns with a riveting tale of deception and triumph. She shares how she outsmarted a modern-day scammer posing as a prince, who targeted a vulnerable elderly widow. With over two decades of experience in fraud prevention, Dajana took on the scammer head-on, regaining control of the widowās compromised social media accounts and reclaiming lost funds.
This episode not only explores the intricate methods used by scammers but also highlights the emotional and psychological tactics they employ to exploit their victims. Tune in to learn how Dajanaās expertise and quick action brought justice and underscored the critical need for vigilance in our digital interactions.
---------
Big thanks to the House of Fraud for sponsoring this episode and being the best fraud fighting community out there! Use this link to get your own membership and join in on the fun including 7 completely original series! See you in there!
Use my link to skip the waitlist :https://community.thehouseoffraud.com/checkout/the-house-of-fraud-annual-membership?affiliate_code=77fc25
-
Now that everyone is back and hopefully recovered from their bout of Norovirus sit down with Jordan and Jeannie recap the most recent MRC conference in Vegas in March 2024! We talk all the learning, networking, and partying from the our industries biggest show!
----------
Big thanks to the House of Fraud for sponsoring this episode and being the best fraud fighting community out there! Use this link to get your own membership and join in on the fun including 7 completely original series! See you in there! https://community.thehouseoffraud.com/checkout/the-house-of-fraud-annual-membership?affiliate_code=77fc25
-
This episode is a deep dive into the world of podcasting, especially within the fraud prevention community. Our conversation reveals the passion, learning curves, and the communal aspect of sharing knowledge through this medium. We touch on the importance of audio quality, the surprises in learning from guests, and the realization that the fraud prevention community is keen on sharing and learning from each other.
It's inspiring to see professionals from the same industry supporting one another and promoting a culture of continuous learning and collaboration. Ivan's journey, from being apprehensive about starting his podcast to embracing the process and learning from his guests, highlights the personal growth and community building that can come from sharing one's experiences and insights. Their dialogue underscores the idea that in the evolving landscape of fraud prevention, there's always something new to learn, and sharing those insights through podcasts enriches the entire community.
Big thanks to the House of Fraud for sponsoring this episode and being the best fraud fighting community out there! Use this link to get your own membership and join in on the fun including 7 completely original series! See you in there! https://community.thehouseoffraud.com/checkout/the-house-of-fraud-annual-membership?affiliate_code=77fc25
-
Today Jordan finally sits down with Soups Ranjan, co-founder and CEO of Sardine! We talk about Sardine, its products, and the challenges in the fraud and compliance space. We jump into the professional journey of Soups, providing insights into his background and the proactive measures taken by the company to tackle various fraud-related issues. The discussion covers a wide range of topics, including the rise of digital payment fraud, the growing trend of affiliate marketing scams, and the impact of the pandemic on fraud patterns.
Key highlights include the differentiation between machine learning and gen AI, the emerging fraud challenges faced by omnichannel merchants entering the digital world, and the need to consolidate fraud and compliance providers. The speakers also address the importance of collaboration and knowledge-sharing within the fraud prevention community, emphasizing the value of learning from one another's experiences. Throughout the conversation, there is an underlying theme of innovation and adaptability in response to evolving fraud tactics. The use of advanced technologies such as AI and machine learning is highlighted as a crucial tool in addressing increasingly sophisticated forms of fraud.
Soups Ranjan - https://www.linkedin.com/in/soupsranjan/
Big thanks to his company Sardine for sponsoring Fraud Boxer all of Q1 and we are so happy to share their story and for making all of the episodes this quarter possible! Please visit www.sardine.ai to learn more about how they do all the things we discussed in this episode!
-
In this episode, I sit down with Tracy Brown from the Merchant Risk Council to discuss practical tips for maximizing the MRC conference experience this March! Discover why the MRC conference is the industry's Superb Owl š, and why fraud prevention and payments professionals flock to the flagship Vegas event.
From engaging with peers to navigating regulatory pressures, Tracy shares valuable insights on staying informed and building relationships within the industry. But it's not all business at the MRC conference! Tracy and I also uncover the social side of the event, from strategic dinner invites to networking receptions and parties. Learn how balancing work and social elements enhances the conference experience and fosters meaningful connections.
With quotes like "The best way to understand policies is to engage in data-driven discussions about best practices," and "Don't underestimate the power of partnerships," this conversation offers actionable advice for industry professionals and highlights the importance of collaboration and knowledge sharing.
Whether you're a seasoned industry veteran or a newcomer, this podcast provides valuable insights into navigating and getting the most from your conference! šļø
---------------
Big thank you to Sardine for making this episode possible. It's good to have a fraud squad on your side and with them you get the best fraud squad around! Please visit ā www.sardine.aiā to learn how they can help you with any problem from KYC, onboarding, AML, and of course credit card fraud prevention with their over 4,000 signals!
-
Justin Soong from Authsignal is back to dive deeper into passkeys! Passkeys are the key to the passwordless future and we'll dive into how that can be. From changing your user base to passkeys to new authentication types using passkeys we cover a lot of really cool ground here. Authentication nirvana is in reach!
---------------
Big thank you to Sardine for making this episode possible. It's good to have a fraud squad on your side and with them you get the best fraud squad around! Please visit ā www.sardine.aiā to learn how they can help you with any problem from KYC, onboarding, AML, and of course credit card fraud prevention with their over 4,000 signals!
-
Today Shawn Kelley, co-founder and CEO of Disputed.ai joins us as we explore the new world of chargebacks and representments. Shawn shares insights honed from his experience at Seat Geek and how that time lead him to creating his own company to fight the way he wanted to fight. He highlights the importance of personalized solutions for merchants and the delicate balance between automation and human intelligence.
From navigating issuer preferences to crafting proactive strategies, Shawn and Jordan delve into the evolving landscape of chargeback management, emphasizing the need for collaboration and adaptation in an ever-changing industry.
www.Disputed.ai
https://www.linkedin.com/in/shawnkelley/
----------------
Big thank you to Sardine for making this episode possible! Iāve been saying since I started that the best fraud tools are tools created by fraud people. Well, with sardine, you get something created by the fraud squad for the fraud squad. From KYC to onboarding fraud and payment fraud, with over 4,000 signals like device, email, and telco, to AML monitoring. They have a rule builder custom ML models and ship new features weekly. For everyone heading to MRC visit them at booth #210 in March and learn about them from the fraud squad themselves!
Please visit them at www.sardine.ai today to learn more!
-
**This is a Flashback to the most popular episode of 2023 with new and improved audio! The topic is more relevant than ever before!**
It's a new year with new sales goals and it's right before conference season so the sales managers are hunting and we're all in their sights!
Jordan shares his big lists of what doesn't work and what works in our unique industry. Cambria is back to give her opinion from her sales past on Jordan's list and help us all understand why certain things are done the way they are. Jordan has shared a similar list in the past that is no longer available so it was time to update the list and put it out on Fraud Boxer! Hope everyone gets some value out of this conversation and it is helpful to the new sales folks entering our space.
Cambria Valente - https://www.linkedin.com/in/cambria-hobbs/
----------------
Fraud Boxer is also proudly presented by Sardine. Iāve been saying since I started that the best fraud tools are tools created by fraud people. Well, with sardine, you get something created by the fraud squad for the fraud squad. From KYC to onboarding fraud and payment fraud, with over 4,000 signals like device, email, and telco, to AML monitoring. They have a rule builder custom ML models and ship new features weekly. They understand that fraud rates are increasing and fraud budgets aren't. With Sardine, you get a team that isnāt afraid to roll up their sleeves and jump in with you on those big investigations. Youāre not just buying one of the best tools but the whole team behind it!
Please give them a warm welcome by visiting www.sardine.ai today to learn more!
-
This is a special one for me personally everyone! Today I have Marc Shea from Bridgeview Solutions on the show! He is the one who recruited me into fraud full time. Join us as we catch up and tell that story as well as his who journey in recruiting!
We explore intricacies such as transparent communication and the importance of having a deep understanding of a company's culture. We dive into the evolving landscape of remote and hybrid work models, with Shea providing observations on the challenges and opportunities for employers and employees alike.
The conversation centers on salary transparency and the power balance in employer-employee relationships, advocating for fairness regardless of location. Amidst the impact of COVID-19 on work dynamics and office culture, Shea guides us through considerations companies face, emphasizing the importance of factoring in the cost of living during salary negotiations.
I hope you enjoy this one because it is special to me! Marc Shea - https://www.linkedin.com/in/marcshea/
Email - [email protected]
Bridgeview Solutions - https://bridgeview.solutions/
Fraud Boxer is also proudly presented by Sardine. Iāve been saying since I started that the best fraud tools are tools created by fraud people. Well, with sardine, you get something created by the fraud squad for the fraud squad. From KYC to onboarding fraud and payment fraud, with over 4,000 signals like device, email, and telco, to AML monitoring. They have a rule builder custom ML models and ship new features weekly. They understand that fraud rates are increasing and fraud budgets aren't. With Sardine, you get a team that isnāt afraid to roll up their sleeves and jump in with you on those big investigations. Youāre not just buying one of the best tools but the whole team behind it!
Please give them a warm welcome by visiting www.sardine.ai today to learn more!
-
Video replay of the live stream from January 17th, 2024 where I hosted Soups Ranjan, the co-founder and CEO of Sardine, and discussed his 7 Predictions for 2024! Please visit www.sardine.ai today to learn more about we talked about today and I want to thank them for being our sponsor this quarter!
- Mostrar más
