Episodios
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Miar Crutchley and Jason Andrews of Merton Council join Rhian Gladman to share the work they have been doing to improve air quality for Merton residents. They discuss how they managed to reduce vehicle idling at level crossings and how using the correct message can make all the difference.
Access the full transcript of this episode at https://www.local.gov.uk/our-support/behavioural-insights/nudges-social-good-our-behavioural-insights-podcast/podcast-1
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Katie Brunger of Newham Council joins Rhian Gladman to discuss how targeted support was used to encourage Newham residents to make payments to tackle their debt arrears and how behavioural insights trials can have sometimes have unintended consequences.
Access the full transcript of this episode at https://www.local.gov.uk/our-support/behavioural-insights/nudges-social-good-our-behavioural-insights-podcast/podcast-0
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Nicola Jones and Rory McGill from Wirral Council join Rhian to talk about how their 'Community Champions' programme was used to encourage adherence to restrictions during the height of the COVID-19 pandemic. They discuss how they organised the programme and how they engaged hard-to-reach groups – and give an overview of their findings and where the programme is headed next.
Access the full transcript of this episode at https://www.local.gov.uk/our-support/behavioural-insights/nudges-social-good-our-behavioural-insights-podcast/podcast
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Content warning: this episode contains content that some people may find upsetting; in particular, references to mental health and suicide.
In this episode, Rhian Gladman is joined by Katy Ellison and Carys Ward from Cheshire East Council to discuss their behavioural insights trial addressing men’s mental health during the COVID-19 lockdowns. Katy and Carys speak about how they decided to tackle this issue and what effects the trial has had on men’s mental health in their local area, sharing advice for other councils who may be interested in starting a behavioural insights trial.
Access Cheshire East Council's visual assets discussed in this episode at https://www.local.gov.uk/our-support/financial-resilience-and-economic-recovery/behavioural-insights/projects
Access the full transcript for this episode at https://www.local.gov.uk/podcast-transcript-nudges-social-good-cheshire-east-council-using-behavioural-insights-improve-mens
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Rhian Gladman is joined by Vickie Rowland, former public health practitioner at the London Borough of Havering, and Stéphanie Renucci, managing director and founder of insight and innovation agency UNPITCHD, to discuss how a group of councils in north east London used behavioural insights to help address local health inequalities by increasing the uptake of health checks offered by the NHS.
The councils involved in the work were the London Boroughs of Barking and Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest, and the City of London.
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Rhian Gladman is joined by the Public Health Lead at Doncaster Council, Caroline Temperton, and Professor of Health Psychology and Director of the Centre for Behavioural Science and Applied Psychology at Sheffield Hallam University, Maddy Arden. In this episode Rhian, Caroline and Maddy discuss how they pulled together a consortium of different councils in the Yorkshire and Humber area and how this consortium worked to increase active travel in the region.
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Systems and lives meet often but what more can councils and public sector bodies do to provide a holistic support to help people through these moments? Ken Masser discusses the work carried out by Rossendale Leisure Trust to apply behavioural insights to systems, drawing on examples of supporting long term unemployed, embedding physical activity across the school curriculum and supporting wellbeing for new parents. He shares how bringing different voices into the room, and facilitating time for public sector officers to carry out reviews can create change in systems and improve wellbeing at key life stages and in moments of change.
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Shanara Abdin, Behavioural Science Specialist in the Public Health department at Wolverhampton Council and Michael Salmon, Head of Insight Health and Wellbeing at Active Black Country, join Rhian Gladman to discuss their behavioural insights trial, WV Gets Active. This trial was delivered in partnership to increase physical activity levels amongst low socioeconomic and inactive residents in Wolverhampton. They discuss the impact of delivering this trial during the COVID-19 pandemic and how the insights from this trial will be expanded upon to continue to deliver targeted interventions to increase physical activity levels in the area.
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Chitra Roberts, Behavioural Insight and Marketing Project Manager at Sandwell Council joins Rhian Gladman for this Nudges for Social Good episode to discuss her work in the public health team to increase the uptake of the COVID-19 vaccination in the working age population in Sandwell, using behavioural science techniques. Chitra shares insights into how they have used an online survey platform to share behaviourally framed messages to allay some of the main concerns around vaccine hesitancy and encourage those who have taken the vaccine to become vaccine advocates.
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In this episode of the Nudges for Social Good podcast series Rhian Gladman is joined by Tim Pearse, Behavioural Science and Service Design Lead at London Borough of Barking and Dagenham. Building on the insights shared in the first episode of the podcast series, Tim shares updates on how the council is using Behavioural insights to deliver debt support to local residents to encourage payment of council tax through the council’s community solutions service.
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Councils often have diverse local populations. But those who engage with council activities and with climate change often do not represent that full diversity.
In the last episode of this series, our guest speakers discuss the importance of engaging the full diversity of their local populations and what councils should think about before, during and after engagement processes to ensure they are accessible and inclusive. We also hear how Hampshire County Council are working with partners to deliver community projects.
Guest speakers:
Chitra Nadarajah, Strategic Manager – Climate Change, Hampshire County CouncilCouncillor Kaltum Rivers, Sheffield City CouncilJo Wall, Strategic Director – Climate Response, Local PartnershipsHosted on Acast. See acast.com/privacy for more information.
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This episode will look at how the public can be involved in decision making on climate change, how councils can work with their residents and communities and discuss how to engage communities through these methods. Climate Assembly UK was a high-profile example of engaging the public in climate decision-making. Multiple local climate assemblies and juries have also received attention, such as Kendal’s Citizen’s Jury.
Guest speakers:
Sarah Allan, Director of Capacity Building and Standards, InvolveChris Bagshaw, Town Clerk, Kendal Town CouncilFor more information about this podcast series and to read the show notes, visit www.local.gov.uk/local-action-podcast
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The Climate Change Committee said that the public needs access to trusted information about the decisions being made in the transition to net zero, the reasoning behind and impact of these decisions, and the choices available at critical decision points.
This episode will discuss where the current knowledge gap is, how we can fix it, and how Nottingham City Council have been successful in communicating about climate change effectively.
Guest speakers:
Professor Lorraine Whitmarsh, Director of the Centre for Climate Change and Social Transformations.Chris Common, Carbon Neutral Policy Manager, Nottingham City CouncilFor more information about this podcast series and to read the show notes, visit www.local.gov.uk/local-action-podcast
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The Climate Change Committee called for a public engagement strategy on net zero which includes involving people in decision-making and providing trusted information.
This episode considers three different techniques which councils could use to engage their communities on the climate emergency in their local areas. We also hear about Camden’s Climate Assembly where Councillor Adam Harrison talks through the process, impact, and challenges, for councils to consider if using a similar approach.
Guest speakers:
Chandrima Padmanabhan, Programme Lead - Climate, Centre for Public Impact Europe.Cllr Adam Harrison, Cabinet Member for a Sustainable Camden, Camden Council.For more information about this podcast series and to read the show notes, visit www.local.gov.uk/local-action-podcast
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This first episode provides a foundation to inform senior council managers and councillors of the need to act and address the climate emergency. Our speakers discuss two main questions:
Why should local government care about the climate crisis and why do they need to act now? Why engage the public on climate change and the climate emergency?Guests:
Councillor Clyde Loakes, Deputy Leader of Waltham Forest London Borough CouncilProfessor Andy Gouldson, Professor of Environmental Policy at the University of Leeds, Chair of the Leeds Climate Commission and Director of the Yorkshire and Humber Climate Commission.For more information about this podcast series and to read the show notes, visit www.local.gov.uk/local-action-podcast
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Nicola Plummer, Performance and Projects Officer in the Operations team at New Forest District Council joins Rhian Gladman in this episode of the Nudges for Social Good Podcast to discuss the delivery of their LGA Behavioural Insights project. Building on initial research that they had done before the Pandemic to clear verge side waste from vehicles, the team used the adaptable framework from this research to target a new form of coastal littering that had emerged as a key challenge during the Pandemic. Nicola shares insights about the interventions that were put into place including the provision of disposable bags to encourage polite litterers to take their waste home and their comms campaign, ‘crabby crab’ to spread the message as well as key takeaways from the project.
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In this episode, Ruth Little, School Readiness Coordinator at North Yorkshire County Council, speaks to Rhian Gladman about the delivery of their LGA Behavioural Insights project. The team originally focused on school readiness and due to the pandemic pivoted to encourage community activity to support neighbours and residents along with helping staff with wellbeing and agile working in the pandemic. Ruth shares her experience from the start of the pandemic and how working with community groups and staff needed robust information and engagement practices to continue the delivery of the pilot under a dynamic and pressured environment.
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Dave Tyrrell from Knowsley Council joins us for this episode to discuss his work with the LGA to deliver a twelve week free trial to improve understanding of assistive technology solutions and encourage increased take up. Dave provides insights into how behaviour change techniques helped residents build understanding and confidence to engage with this service area that ultimately led to a staggering 27 per cent rise in installation figures.
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In this episode, Esther Barrott, a graduate on the National Graduate Development Programme (NGDP), takes us on a journey to find out more about councils and the workings behind them. Esther looks at the general perceptions that surround councils, what councils actually do for communities, the role they have played throughout the pandemic, and why it is so important to vote in the upcoming local elections on 6 May.
Esther is joined by Cllr Peter Fleming, who shares his story around how he got involved in local government and what the role of a councillor involves; Jackie Weaver who gives us an insight into the story behind the famous parish council meeting that made her an internet star and why voting in local elections is so important; and Lord Simon Woolley who explains why it is important diverse audiences engage with councils and local democracy and what councils should be doing more of to encourage them to get involved.
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Hazel Wright from the Behavioural Insights Team joins us for this episode of Nudges for Social Good. Hazel and her team work extensively with local authorities across the UK to embed the use of behavioural science. This episode explores how a busy councillor or local government officer could initiate a project with guidance on the key stages of delivering a behavioural change project.
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