Episodios
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Hat Harness co-founders Tonia Lonigro and Daniel Kasidi tell the story of how she created a new way to travel with hats.
Wisdom by WESA Episode 138:
Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia JagellaGuests: Tonia Lonigro and Daniel Kasidi, Hat Harness | Instagram | TikTokVisit the WESA Website
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Discover how to transform daily complaints into positive collaboration in the latest WESA Retail Roundup. Joshua Routh, an engaging speaker and former retailer, shares his insights on creating a complaint-free workplace, emphasizing the importance of gratitude and focusing on what is working rather than what is wrong. He discusses the detrimental effects of complaining on both personal well-being and workplace morale, advocating for a shift towards positivity and accountability.
Routh introduces the "Gripe" method, providing practical tips for retail managers to effectively handle customer complaints, especially in the fast-paced equine retail environment. Join us as we explore actionable strategies to foster a more harmonious and productive workplace.
WESA Retail Roundup October 28, 2024:
Host: Ashley Winch, host of the Quarter Horse Podcast
Facebook: Retail Roundup Facebook group
Guest: Joshua Routh | Instagram | Facebook | YouTube | LinkedIn
Presented By: Western English Sales Association
Time Stamps:
00:05 - Welcome to the Show
00:33 - Introducing Joshua Routh
02:38 - Transforming Complaints into Collaboration
28:00 - The Impact of Complaining
38:14 - Creating a Complaint-Free Workplace
39:09 - Strategies for Retail Managers
42:39 - Boosting Team Morale
46:57 - Conclusion and Next Steps
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Join us for an exciting Retail Roundup Live Interview with Western Fashion Content Creator, Morgan Nicole Zipperlen! Discover how to elevate your brand through powerful storytelling and community building, and learn creative ways to boost sales with seasonal promotions and event marketing. Morgan will share insider tips on keeping your inventory fresh, showcasing new arrivals in a way that drives conversions, and leveraging user-generated content to amplify your brand's reach.
Don’t miss this opportunity to gain actionable insights that will help you engage your audience and grow your retail business! Listen in....
WESA Retail Roundup October 21, 2024:
Host: Glenn the Geek, host of Horses in the Morning
Facebook: Retail Roundup Facebook group
Guest: Morgan Nicole Zipperlen | Instagram
Presented By: Western English Sales Association
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Known for her stylish content and collaborations with iconic brands like Wrangler, Shaley Ham has become a major influencer shaping trends in Western fashion and retail. Today, she'll share her retail insights, tips on working with influencers and social media strategies. Listen in....
WESA Retail Roundup October 7, 2024:
Host: Glenn the Geek, host of Horses in the Morning
Facebook: Retail Roundup Facebook group
Guest: Shaley Ham | Facebook | TikTok | Instagram
Presented By: Western English Sales Association
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Natalie Zindani and Jessica Ross tell their story about starting a women’s western brand in Scotland.
Wisdom by WESA Episode 137:
Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia JagellaGuest: Natalie Zindani and Jessica Ross of Bad Cowgirl Co. | Facebook | InstagramVisit the WESA Website
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Join esteemed international speaker, author, and business strategist Barbara Wold in this engaging webinar as she delivers invaluable insights into Up-selling and cross-selling. Listen in...
WESA Retail Roundup September 23, 2024:
Host: Glenn the Geek, host of Horses in the Morning
Facebook: Retail Roundup Facebook group
Guest: Barbara Wold, International Speaker, Author and Business Strategist
Presented By: Western English Sales Association
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Mike Moore, founder of Buckaroo Hatters talks about his multi-faceted hat business.
Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia JagellaGuest: Mike Moore, Buckaroo HattersVisit the WESA Website
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Annie Meehan is an expert speaker who transforms achievement from good to great by teaching audiences to eliminate excuses and take actionable steps toward success. With a passion for inspiring change, she provides practical tools to manage challenges, improve customer and employee experiences, and achieve personal and professional goals. Listen in....
WESA Retail Roundup September 9, 2024:
Host: Glenn the Geek, host of Horses in the Morning
Facebook: Retail Roundup Facebook group
Guest: Annie Meehan | Website | TikTok | YouTube | LinkedIn
Presented By: Western English Sales Association
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A look of how the Red Dirt Hat brand has grown in less than a decade. Listen in...
Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia JagellaGuest: Amanda Rogoski, Marketing Director Red Dirt Hat CompanyVisit the WESA Website
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Join us for an exciting webinar featuring Breanna Brown, a renowned barrel race trainer and influencer. Discover the latest tack innovations and must-haves for your store and learn how to effectively market and showcase these items to maximize sales. Breanna shares her latest finds in the world of equine tack, along with professional tips on selecting top-performing products and creating in-store strategies. Whether you're looking to enhance your inventory or optimize your store's appeal, this webinar offers valuable insights to boost your business and attract more customers.
WESA Retail Roundup July 29, 2024:
Host: Glenn the Geek, host of Horses in the Morning
Facebook: Retail Roundup Facebook group
Guest: Breanna Brown, Barrel Race Trainer & Content Creator | Website | Instagram | Facebook | TikTok
Presented By: Western English Sales Association
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Join us as speaker and business consultant, Debbie Allen, shares her insights about how to Stand Out and Race Past Your Competition with Expert Positioning. She dives into your website, social media strategies and how to get better SEO on YouTube.
WESA Retail Roundup July 22, 2024:
Host: Glenn the Geek, host of Horses in the Morning
Facebook: Retail Roundup Facebook group
Guest: Debbie Allen, Website | Facebook | TikTok | YouTube | LinkedIn
Presented By: Western English Sales Association
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Jennifer Anderson describes her lifelong love affair with leather and the scope of her second career.
Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia JagellaGuest: Jennifer AndersonVisit the WESA Website
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Join esteemed international speaker, author, and business strategist Barbara Wold in this engaging webinar as she delivers invaluable insights into understanding and accommodating multi-generational customers. Discover strategies to effectively connect with and retain customers across different age groups, ensuring they keep coming back. Listen in...
WESA Retail Roundup July 8, 2024:
Host: Glenn the Geek, host of Horses in the Morning
Facebook: Retail Roundup Facebook group
Guest: Barbara Wold, International Speaker, Author and Business Strategist
Presented By: Western English Sales Association
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Smarty Rodeo, known for roping practice equipment adds a retail store to its operation
Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia JagellaGuest: Amanda Shaffer, Smarty Rodeo VP VP Business DevelopmentVisit the WESA Website
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Jewelry designer and businessman Kelly Herd talks about his equestrian jewelry company.
Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia JagellaGuest: Kelly Herd of Kelly Herd JewelryVisit the WESA Website
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Western & Co founder Hailey Nelson chats about the founding of her western fashion company and the viral leather jacket.
Hosts: Mike Donnell,Kacee Willbanks Colletti, and Sophia JagellaGuest: Hailey Nelson, Founder of Western & Co.Visit the WESA WebsiteVisit the APHA Website
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Kaci Myers, Director of Design, on Dorfman Milano's legacy, style, and innovation.
Hosts:Mike Donnell,Kacee Willbanks Colletti, and Sophia JagellaGuest: Kaci Myers, Director of Design at Dorfman Milano for WesternVisit the WESA WebsiteVisit the APHA Website
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Desiree Mills discusses the international scope of the APHA and its upcoming three-pronged retail business. Listen in...
Hosts:Mike Donnell,Kacee Willbanks Colletti, and Sophia JagellaGuest: Desiree Mills Visit the WESA WebsiteVisit the APHA Website
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SpurWest Trading Co. founder Kipp Smith shares the story of the energetic SpurWest brand. Listen in...
Guests and Links Episode 128:
Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia JagellaGuest: Kipp Smith of Spur West Trading, 4/9Visit the WESA Website
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WESA Board Member and Sales Representative for Justin Brands pays another visit to Wisdom by WESA. Listen in...
Guests and Links Episode 127:
Hosts: Mike Donnell, Kacee Willbanks Colletti, and Sophia JagellaGuest: Michael Baca of Justin BootsVisit the WESA Website
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