Episodios
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Are facilitators just salespeople in disguise? We’re not on commission, we’re not driven by a desired outcome, we don’t have a product, and nor are we in a numbers game… and yet, the longer I spoke to Alan Versteeg this week, the more I realised just how much we have in common.
And if you still don’t believe me, Alan is here to change your mind - after all, this is where he shines! Alan has been selling perspectives to people for many, many years, inviting them in to realise new ideas - rather like that of a facilitator.
Learn how Alan masters the influence of persuasion, how he’s perfected the art of authenticity to build trust, and why he believes the buy-in of a group is actually your secret sales pitch.
Find out about:
The intersection of facilitation and sales: from trust to perception and psychologyAlan’s 26-year sales experience in selling perspectivesWhy leaders need to master buy-in if they are to inspire new perspectivesThe importance of appealing to someone’s values - not their idealsThe 6 Ps of persuasionDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
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Download the 6P Cheat Sheet
Connect to Alan Versteeg:
LinkedIn
Website
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What is your inner calling? For many facilitators, it’s to build spaces of deep, life-affirming connection. After all, facilitation is more than just its methodologies and its tools; it’s about doing the soul-searching inner work to understand ourselves better, for participants and facilitators alike!
For Jutta Weimar, founder of the Berlin-based Facilitation Academy, her calling was a gift. She joins me for a big, warm hearted episode brimming with self-awareness, healing and connection, as she shares the inner game that has defined her outer facilitation game.
A beautiful and inspiring way to spend an hour of your day! Please press play and join us.
Find out about:
How do we create the structures for freedom to take place?Why we learn as much from participating as we do from practicingWe can make fairer spaces by understanding other people’s obstaclesAuthority projections, what they are and how to overcome themHow to be your authentic self, to invite others into their authenticityDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Jutta Weimar:
LinkedIn
Website
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¿Faltan episodios?
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There is great richness to be found in human connection - when we know how. To truly see others, to step into vulnerability and to find hidden reflections in ourselves.
Maria Arpa is an absolute powerhouse of inspiration. From mediation to facilitation, she’s made it her life’s purpose to change the path of others for the better: working with people in extreme poverty, areas of knife crime, and social deprivation to overcome conflict, seek peaceful dialogue, and find connection they never knew possible.
Guiding us through learnings from the streets of London, prisons and social neighbourhoods, all the way to the corporate corridors, this episode packs a powerful punch! It’s an exploration of humanity, hope, and the healing of the self.
Find out about:
Maria’s Dialogue Road Map method of communicationHow we can support groups to have vulnerable conversationsWhy what you see in others is a reflection of yourselfExpressing and recognising the language of needsWhy we must create specific spaces to change the systemDon’t miss the next episode: subscribe to the show with your favourite podcast player.
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Links:
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Connect to Maria Arpa:
LinkedIn
Website
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How can you create the life of your dreams, where your work not only pays the bills, but brings you daily joy, creative fulfilment and purpose?
Possibilitarian, artist and author Dave Gray joins me in this episode to introduce us to the art of the possible. He generously shares his life’s lessons in business and creativity; from building his $10 million agency, to becoming an accidental author of 3 books, and his creative community brainchild, the School of the Possible.
A rich, expansive conversation, filled with inspiration, with lots to savour and apply in your own business!
Find out about:
What becomes possible when you take away the label of facilitationThe pitfalls of not having an external meeting facilitatorThe structures and rules needed to fulfill meeting rolesHow to apply standardised practices while still allowing room for emergenceWhy empathy maps can act as your north starThe constraints you should put in place for starting a businessDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Dave Gray:
LinkedIn
Website
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Have we forgotten how to play? Applied play theorist, strategist, and consultant Minna Taylor, certainly thinks so!
As an actor and theatrical voice coach in a past life, Minna has made it her life’s purpose to invite creative expression, deliberate play, and the power of surrender into people’s lives. She now helps organisations to excel in the infinite game of work, showing them that play is not the pursuit of frivolity, but the spaciousness to think, to create, to adapt, and exist with ease.
Minna brings beautiful, articulate thoughts, intelligence and effervescence to some big ideas: from psychedelics to psychological safety, the industrial revolution, to decentralising your ego. What a joy to speak with her!
Find out about:
The multi-layered notions of play - and its misconceptionsWhy play is both the absence of control and the opposite of performanceThe need for play in the corporate worldWhy we must dismantle belief systems in society to make space for playThe importance of embedding learning into an organisation with integrity and intentDon’t miss the next episode: subscribe to the show with your favourite podcast player.
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Links:
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Connect to Minna Taylor:
LinkedinWebsite
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A conversation is a delicate dance between two people. From one to the other, stories slowly unravel, surprises are met, ideas come to life, and life is learnt as words flow freely between us. But to make a conversation great, we must relish the silences, the questions, and the spaces in between - because it is only with curiosity and presence that we can take the conversation to places we never imagined.
This week, I am in conversation with me, myself, and I for a special solo episode on the lost art of conversation. As a facilitator, podcast host and experienced conversation partner, I share my wisdoms, tips, non-negotiables, and ingredients for a great conversation.
I hope the irony is not lost on you!
Find out about:
My 3 rules for effective question askingWhy the follow-up question is the most important question of allThe beautiful importance of silence in conversationsThe power of the word ‘and’ to open the door to a new perspectiveWhy do we stop having great conversations with our loved ones?Don’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
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Connect to Myriam Hadnes:
LinkedIn
Website
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Corporate training doesn’t have to be boring. In fact, it can be playful, curious, a little bit magical, and dare I say it - fun. And this week I am joined by the creative magic of not one, but two brilliant guests who are here to tell you how: Simon Edwards and Ian Byrne.
Hailing from the worlds of game design and facilitation, we delve deep into the wondrous realm of learning in all of its curious, human forms. Together, they share the eureka moments of their immersive experiences, the evolution of leadership in L&D, why ancient Vipassana meditation has the power to overcome ego, and the art of giving radical candor.
Tune in and get ready to learn!
Find out about:
The two halves of an organisation: the informal and the formalThe role and limitations of AI in organizational change, learning and facilitationRecognising the cultural differences of engagementAction learning: how to turn theoretical learning into realityWhat we can learn from neurodivergent thinkingThe power of pausing to listen to your bodyDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Simon and Ian:
https://mindblown.io/
https://www.linkedin.com/company/mindblown-adventures/
https://www.facebook.com/MindBlown.io
https://www.instagram.com/mindblown.io/
https://www.linkedin.com/in/simon-edwards-93312318/
https://living-systems.com/
https://www.linkedin.com/in/icbyrne/Support the show
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Defiant slowness: it’s a salve, a rebellion, and a lifelong endeavour when we have been taught to live fast, 100mph lives. Because only when we turn down the speedometer, can we be present enough to think deeply, connect to ourselves, bond with others, and experience the joys of simply being.
It’s why Marike and Clinton relish slowness in their facilitation practice, carving out interludes that delight in the details, welcome appreciation into the room, nurture real relationships, and create the breathing space for intention.
We explore the beautiful macrocosm of slowing down in episode 286. Woven with wonderful stories, aha! moments and words you will want to press pause upon, Marike and Clinton bring a rich, eloquent perspective to facilitating with thought.
Find out about:
Why slowing down can help us to be more thoughtful, purposeful and connectedHow to address difficult participant behaviours with curiosity, rather than judgmentWhy genuine, deep relationships often comes at the price of discomfortThe importance of delighting in the details, both inside and beyond the workshop spaceDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
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Connect to Marike and Clinton:
Marike Groenewald
Clinton du Preez
Website
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As the old adage goes, failing to prepare, is preparing to fail. But how do you prepare for something as catastrophic as a natural disaster?
Scott Winter helps people, teams and organisations to struggle more effectively and step into their greatness. He’s done so for communities in California to recover from the devastation of wildfires, as well as countless others, showing up with life-affirming purpose, humanity and presence as a facilitator, to re-mould stress into hardy resilience for the future.
In this brilliant and vulnerable conversation, he shares his work in co-regulating mindsets, how to make it easy to talk about difficult things, and why with the right tools, every experience can be turned into a learning opportunity.
Find out about:
How to create safe spaces that address high-stress situations with rationalityThe three Rs of resilience: Readiness, Response, and RecoveryThe art and science of asking questionsLearn about the Red Zone, Green Zone, Pink Zone frameworkDifficultating: how to facilitate difficult conversationsHow to mindfully embrace triggers in othersThe importance of asking: what do we not want to take into the room?Don’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Scott Winter:
LinkedIn
Website
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The relationships in our life are a lot like gardens: they need watering, a little pruning here and there, some de-weeding, and a whole lot of love! But what about the people we spend most of our time with?
Our co-workers are often overlooked in the garden of relationships, but it’s one that requires just as much time, care and attention as any other. Enter: the biggest mischief maker, Emily Hinks!
Firm in the belief that the world of work could do with more joy, she helps people to connect, collaborate and create company cultures to be proud of, in playful and energising ways. She generously shares her mischievous ways with us, her experience with the likes of Netflix, and how she facilitates richer human connection in the new era of work.
Press play and spend a joyful hour with Emily!
Find out about:
The ROI of human connection at work and its role in building company cultureThe importance of connecting teams to company values in contextual waysWhy the post-pandemic workplace needs facilitation to nurture digital connectionsHow to host meetings more effectively as a non-facilitatorEmily’s small but mighty hacks for elevating every voice in a meetingDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Emily Hinks:
LinkedIn
Website
www.emilyhinks.com
www.mischiefmakers.com
www.routesin.comSupport the show
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In the autumn of 1996 in Palo Alto, Dan Newman had a career-defining epiphany: facilitation is playing other people’s games with your own rules. It’s something that has stayed with him on his journey from consultant to facilitator, as he solves complex organisational problems by asking: how are their rules preventing them from winning?
We cover a lot of ground from Dan’s storied career in this brilliant conversation, dancing from the debate of the neutral facilitator, to cultural communication traits, the psychology of music, and why he will happily fine his clients for breaking the rules!
Full to the brim with facilitation lessons to learn, try and apply yourself.
Find out about:
Tips, insights and anecdotes from Dan’s nearly 30 year careerThe key differences between the role of the facilitator and the consultantHow to rebuild people’s ‘finite games’ into ‘infinite games’, with a positive-sum outcomeHow to use Dave Snowden’s Cynefin framework to aid decision-making and de-complexify problemsHow to take a company out of their culture to see new perspectivesDon’t miss the next episode: subscribe to the show with your favourite podcast player.
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Links:
Watch the video recording of this episode on YouTube.
Dan’s Book
Connect to Dan Newman:
LinkedIn
Website
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We are all bodily beings. You do not have a body, you are your wise, sense-making, intuitive, feeling body! And yet, modernity has found itself in a disembodied state; we live in the mind and merely exist in a body.
Mark Walsh, the embodiment anti-guru, is here to reconnect the mind-body divide and bring us back home. He’s trained local NGOs in conflict zones, taught meditation to soldiers, and even has a black belt in aikido, helping organisations and coaches to work with the body to rediscover its intelligence.
It’s a delight to share Mark’s beautiful and vital work with you all - join us for an hour of embodied wisdom, neuroscience and powerful facilitation tips - free from woo-woo.
Find out about:
What embodiment is and how we can relearn itHow to integrate embodiment practices into facilitation, for a richer experienceThe role of Aikido in peacebuilding, trauma work and facilitationLearn about the practical state regulation technique of ‘centring’How we can read a room through an embodied assessmentWhy we need to use more exact language for terms like ‘energy’ and ‘holding space’Don’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
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Top 12 Embodiment Coaching TechniquesConnect to Mark Walsh:
LinkedIn
Website
InstagramSupport the show
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As my guest this week will tell you: to avoid a difficult conversation, is to choose the path of least resistance. But when leaders choose the easy way out? Nothing good ever comes from it; only rising frustrations, anxieties, and eventually, resignations.
Luckily for us, Paul Falcone has had every difficult conversation in the book - and he’s written 17 of them! A three-decade career in HR, a stint as a Universal Studios tour guide grappling with grumpy guests, and now a workplace leadership consultant, Paul has learnt to master workplace friction with grace, empathy and a helping of storytelling. The secret? Facilitation, of course!
Find out how to become a more vulnerable, self-aware manager, why we must reframe resistance, and the art of leading with an iron fist and a velvet glove.
Find out about:
How to approach confrontation with empathy, encouragement and motivationWhy mindset, skillset and self-care are vital for effective leadershipHow to handle difficult managers through considered, non-violent communicationThe importance of building your front-line leadership muscleThe ROI of raising your team’s awarenessDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
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Connect to Paul Falcone:
LinkedIn
Website
Amazon Author Page
HarperCollins Leadership Author Page
YouTube Channel
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Every leader has it in them to be a coach, if only they could stay curious a little longer. This was something Michael Bungay Stanier learnt early on as a youth crisis telephone hotline operator: the first answer is rarely the only answer.
Better known for penning the #1 bestseller The Coaching Habit, a book that has found its way into the lives of over 1 million people, Michael’s coaching work is deeply considered, with a reverence for the gloriously messy complexities of human behaviour. It’s a delicate dance of presence, in and out of the spotlight, and thoughtful manipulation to get the best out of people.
It was a real treat to talk to Michael this week! Episode 280 is full to the brim with wisdoms, tips, tricks and anecdotes from the coaching king, on how we can all become better leaders.
Find out about:
How to lead like a coach, helping your team to be more autonomousWhy leaders should stay curious for longer, holding back on adviceThe body language and actionable tools that you can use to promote group agencyThe power of starting questions with ‘what’ rather than ‘how’Relational curiosity: how to stay curious about who people areHow coaching can help redistributing power and status to othersDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Michael Bungay Stanier:
MBS.works
bestpossiblerelationship.com
thecoachinghabit.com
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Words: they are abundantly, inescapably, everywhere in the world of work. Emails, documents, post-its, briefs, meetings, hushed whispers across the office. So why is it that so many organisations still find themselves on the wrong page from one another?
Ask the multi-talented master of service design thinking, stand-up comedy, theatrical design and psychology-zoology, Adam StJohn Lawrence, and he will tell you that words, actually, get in the way of true collaboration and understanding.
Intrigued? Spend an hour and a half with Adam’s fascinating anecdotes, knowledge and insights to learn how to be a more effective communicator and facilitator - without speaking.
Find out about:
How to express reality and achieve results in non-verbal waysThe effectiveness of prototypes over word-based documentsHow to reframe roleplay into a judgement-free, comfortable spaceHow to ease corporate clients into more interactive, playful sessionsThe 3 questions to ask for effective projects
Don’t miss the next episode: subscribe to the show with your favourite podcast player.And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
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Connect to Adam:
LinkedIn
Books and schools: www.tisdd.com
Global Jams: www.globaljams.org
www.cocreationschool.com
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Over the years, I’ve had many magnificent facilitators in the podcast chair who identify as trainers, and many talented trainers who identify as facilitators. Where does the line blur? Is there a line? Dare I ask, should there be?
We settle it once and for all in this special LinkedIn Live conversation with my NDB Course Faculty! We discuss why Facilitation and Training exist on a spectrum with fluctuating frequencies of knowledge sharing, leadership, emergence and ownership - ultimately both trying to achieve change from differing angles.
Join us for a purist vs freethinker exploration, as we navigate assumptions, challenge definitions, and colour in the Facilitator-Trainer spectrum.
Find out about:
The key differences between the role of the Facilitation and TrainingWhy it’s important to consider linguistic distinctions and nuances when defining terms such as Facilitator and TrainerWhy facilitators leverage the knowledge in the room, and trainers bridge gaps of knowledge in the roomThe role of emergence in training and how to design workshops that make space for itClient expectations: why it’s vital to educate clients on the difference between the two rolesWhere leadership exists in the spectrum of training and facilitationDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
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Imagine a landscape. Perhaps a snow-capped mountain top, studded with pine trees and whispers of clouds. Maybe a bird flutters past. Are there people there, or are you alone with the birds?
If only daydreaming from your desk was seen as something to be revered - encouraged even, free from judgement. Well, Mike Parker is here to tell you why it should be! For when we let our minds wander from our day, it can be a potent balm for burnout, stress, and anxiety, and a cure for creative blockages.
In this week’s beautiful and deeply fascinating episode, Mike introduces us to the power of deliberate daydreaming, metaphor mapping, liminal coaching and guided relaxation. I hope it carves out an hour of calming creativity for you to let your mind wander fully and freely.
Find out about:
The work of Mike’s Liminal Coaching, inspired by solutions-focused hypnotherapyWhat metaphor mapping is and why it can help us recognise and reframe problemsThe power of calming the parasympathetic nervous system through liminal pomodoro techniqueWhy guided relaxations offer neurodivergent people a less restrictive outlet than meditationThe serotonin-inducing power of recalling pleasurable momentsThe importance of recognising intrinsic, oppressive frameworks in impacting the burnout of minority groupsDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
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Connect to Mike Parker:
LinkedIn
Liminal Coaching
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Everyone wants to feel like they belong - to places, purpose and people. But how many workplaces can say that they are truly inclusive and anti-racist places that people choose to belong?
That is where Letesia Gibson comes in. As a navigator of systemic world views on issues such as race and misogyny, her work exists in the sphere of unlearning, helping organisations to rebuild themselves as places of belonging - for everyone.
Letesia introduces us to a new language with which to embrace the intricacies of honest conversations, the tools to embed habits of belonging, and how we can start changing the narrative of the norm.
Find out about:
The work of Letesia’s behaviour change agency New Ways, and their approach to building inclusive, anti-racist workplacesHow to recognise and navigate the role of shame in organizationsHow to embed habits of belonging in organisationsThe importance of understanding our triggers, to move from shame to acceptanceHow we can design workshops that consider the many nuances of inclusivityThe importance of having a shared language and toolkit to initiate organisational changeDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Letesia Gibson:
LinkedIn
New Ways
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The daily exchange of messages, ideas, beliefs, hopes and thoughts, from the mundane to the magical, is what makes the world spin round. Conversations are everywhere! But sometimes, just sometimes, we don’t know how to have the conversations that need to happen - the conversations that can change everything.
That’s where Shiao-yin Kuik comes in! As a cultural change strategist, she is a master at guiding people to have more effective, empathetic communication - using the simple power of intentional and honest dialogue to navigate organisational flaws.
We unravel the intricacies of vulnerable thoughts, of expressing honesty that doesn’t offend, and of mindfully sharing our truths to achieve change.
Find out about:
The complexities of communication and how to navigate it with care for effective dialogueThe importance of self-care in managerial rolesThe ‘Conspiracy of Stupidity’, and why avoidance of addressing problematic behaviour feeds collective ignoranceWhat relational safety is, how to build it, and why it ensures honesty is constructiveHow to have honest team communication that is respectful, supportive and openThe power of the pause: empowering every participant to pause a meeting if it’s not working for themDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Shiao-yin Kuik:
LinkedIn
Common Ground
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An extraordinarily curious mind that lives within the pages of books, Theresa Destrebecq has taken the joy of book club and twisted it into a circle of deep, experiential learning: welcome to Emerge Book Circles.
In her circles, books become the ultimate impartial co-facilitator. She invites readers to move from the often solitary activity of reading, into a shared space where ideas bloom, shapeshift and expand through the collective, connective wisdom of the circle - helping us to better understand ourselves, our teams and organisations.
We talk about invitations into brave, vulnerable spaces, the discomfort of true learning and why as facilitators, we must step back from the trees to see the forest…
Find out about:
Theresa’s book circles, what they are andHow books can be a vehicle for exploring change in an objective wayWhy safe spaces are subjective; we all have different perceptions of safetyThe beauty of co-designed, evolved ideas through co-facilitation and collaborationThe importance of discomfort in learningWhy as facilitators we must detach ourselves from assumptions, choosing compassion firstDon’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Connect to Theresa Destrebecq:
LinkedIn
Emerge Book Circles
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