Episodit
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Cloud computing, first introduced in the 1960s as the "intergalactic computer network," is now essential to our digital existence.
There are so many cloud options available on the market today. Private clouds are essentially dedicated environments that offer greater control and security. They are typically used by businesses to store sensitive data and run critical applications. On the other hand, public clouds are shared environments managed by industry hyperscalers. These providers offer scalable resources but are accessed by multiple users simultaneously. However, which is best?
ln this episode we explore the intricacies of cloud computing with our guests, Mischa Penn, Cloud Sales specialist, and Hadley Grindrod, Enterprise Solutions Architect at Softcat
Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Join
us as we talk tech in simple jargon free language. Have you got a burning question for the team? Please send an email to
Hosted on Acast. See acast.com/privacy for more information.
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Ever thought about how much of your life is protected by passwords? And why do hackers want to steal credentials? How do they do it and more importantly, how can we stop them in their tracks?
From your emails to your retirement savings, passwords are quite literally the gatekeepers to your online life. And there are layers to password security, from your own password to the passwords that companies use to protect the collective data. Hackers are constantly using different tricks to try to crack those codes to access as much information as possible.
In this episode, we’ll get into the how’s and why's to help you stay strong against cyber threats with the help of our guests; David Higgins, Field CTO at CyberArk and Tom Wheeler, Specialist Sales Manager for Networking and Security at Softcat.
If you want to listen to more episodes from this season, new ones are released on the last Tuesday of every month. Alternatively,
you can stream or download all episodes from every season on your preferred platform.
Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Join
us as we talk tech in simple jargon free language. Have you got a burning question for the team? Please send an email to
This podcast is produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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Where do you want to work from today? The coffee shop? The beach? It’s all possible with a Virtual desktop infrastructure.
Virtual Desktop Infrastructure, or VDI, lets you access your companies’ systems from almost any device, essentially you can carry your office in your pocket. In this special episode, we’ll answer some important questions to help you get it right. How do you keep VDI working for everyone? How do you manage it effectively? How do you keep it secure?
Featuring our expert guests Jack Lewis, Softcat’s chief technologist for Workspace and Tom Archer, Director of Sales for EMEA at Nerdio, we’ll dive into the topic.
If you want to listen to more episodes from this season, new ones are released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform.
Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Join us as we talk tech in simple jargon free language. Have you got a burning question for the team? Please send an email to [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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Customer service is tough for everyone, but how do we make it better for the employee and for the customer?
Business contact centres are starting to use AI at the very first step of their customer interactions. By automating elements of the customer service interaction and using AI insights, staff can resolve service incidents faster and keep customers happy.
Our team of experts, Andrew Hermsen, Softcat's Chief Technologist for Data, Automation and AI, and Lucky Sharma, Senior Partner Solutions Architect at AWS are here to answer the key questions to understand if AI contact centres are the future, and as always, to talk tech in simple jargon free language.
If you want to listen to more episodes from this season, new ones are released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform.
Have you got a burning question for the team? Please send an email to [email protected] and visit softcat.com
Hosted on Acast. See acast.com/privacy for more information.
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In the hybrid working world, everyone needs a fast and secure way to connect to their company's data.
WAN or Wide Area Networks technologies have had an impressive impact; It's now easier than ever to do business. Using intelligence to optimize traffic across multiple links, we’ve gone from a trickle of information being sent between two direct points to terabytes of data sent at lighting speed across a network of points.
In this episode of Explain I.T, we answer some important questions. How do we manage those connections? How do we keep performance consistent? And how do we keep our data secure?
To discuss this topic we’ve networked with our partners to bring you some expert guests Adam Batten, Networking and Connectivity Solutions Engineer at Softcat and Kanwar Loyal, VP of North Europe and MEA at Cato Networks.
If you want to listen to more episodes from this season, new ones are released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform.
Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Join us as we talk tech in simple jargon free language.
You can stream or download all episodes from every season on your preferred platform or at softcat.com. Have you got a burning question for the team? Please send us an email to [email protected]
This podcast is produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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To the public, elections can look relatively simple. However for lots of public sector organisations, there are weeks of preparation fraught with risk, excitement and a huge sense of purpose.
Despite using paper ballots and lots of people-based processes on the day, technology and digital is key to delivering a successful election.
There are so many technology areas to think about pre and post-election, from how authorities can protect election data, and how they prevent interference or rigging, to how social media usage can help voting and reduce “fake news”, and even how a new government might affect authority IT investment.
Here to help us through the minefield of information on this General Election Special is Softcat’s dream team, Paul Fleming – Advisory Lead for Public Sector, Radhika Rangaraju - Chief Strategist for Public Sector, and Kieron Newsham – Chief Technologist for Cyber Security.
Your host for this episode of Softcat’s Explain IT podcast is Helen Gidney, Softcat’s head of Architecture. Join us as we talk tech in simple jargon free language.
You can stream or download all episodes from every season on your preferred platform or at softcat.com. Have you got a burning question for the team? Please send us an email to [email protected]
This podcast is produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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In the year of AI, can we get even closer to having it right at our fingertips?
Helen Gidney, Softcat’s head of Architecture, and a team of experts discuss this fascinating question.
AI is developing quicker than we can think and we’re seeing it pop up in our everyday lives more and more and in this episode we'll answer the big AI questions of the moment like, what is an AI laptop or AI PC and what can one do? How can it help customers in their work day? What could AI PC’s help us do in the future?
In today’s episode we’ll delve deeper, with the help of our expert guests Kelly Calver, Hybrid Workspace Sales Manager at Softcat, Carlos Bento Senior Technology Strategist at Microsoft and Carlos Fernandez Pilo Director, EMEA Enterprise & Commercial Channel Sales at Qualcomm Technologies Inc
This podcast is released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform or at softcat.com. Have you got a burning question for the team? Please send us an email to [email protected]
This podcast is produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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Do you know everything that’s going on in your organisation?
Today we’re talking about Observability. It isn't just a buzzword; it is the evolution of application and network performance monitoring into a seamless way to measure your full systems health.
As IT environments become more complicated, observability is crucial for pinpointing the root causes of issues, harnessing data and logs from every corner of your environment to ensure that your systems remain efficient, reliable, and customer-centric.
Hosted by Ashleigh Baker, guest host and Team Leader in Softcat’s Architecture Services, Ashleigh has the help of our experts, Tom Rowley – Chief Technologist for Networking and Connectivity, and Mat Ryer - Principal Engineer at Grafana Labs, we’ll get more observant on the topic!
This podcast is released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform or at softcat.com. Have you got a burning question for the team? Please send us an email to [email protected]
This podcast is produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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With the explosive growth of internet connected devices in our everyday world, from mobile phones to our cars and even our homes, we are generating massive amounts of data all the time. Traditional centralised infrastructures just can’t keep up with the pace of information. So how do we bring processing power closer to the source of this data to help us harness its insights? What is Edge Computing? What are the benefits of Edge Computing? What are the challenges with Edge computing and could customers use cloud instead of on-premise edge computing?
As ever we'll answer these questions and more in simple, jargon free language. This episode is hosted by Helen Gidney, Softcat’s head of Architecture and features expert guests Gary Hawkins, Softcat’s chief technologist Hybrid Platforms, and Luke Price, Partner Technical Specialist at IBM.
This podcast is released on the last Tuesday of every month. Alternatively, you can stream or download all episodes from every season on your preferred platform or at softcat.com.
Have you got a burning question for the team? Please send us an email to [email protected]
This podcast is produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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On this edition of Explain IT we're discussing how to power your SOC. No, we're not talking super powered footwear. SOC stands for Security Operations Centre, and it’s where cyber experts battle threats posed against your data day and night.
We know security is a key part of any business, to protect your best kept secrets, and to keep third parties out of your information. But with a massive lack of Cyber Security skills in the market and the cost of Cybercrime skyrocketing year after year, how do we use technology to bridge the gap and keep our companies safe?
In today’s episode we’ll pull back the curtain with the help of our expert guests Josh Bates, Softcat’s technologist for Microsoft Security; Paul Solomon, Softcat’s Head of Cyber Security Services, and Emma Boughton, Security, Compliance and Identity Specialist at Microsoft. The podcast is hosted by Helen Gidney, Softcat’s Head of Architecture.
Have you got a burning question for the team? Please send us an email to [email protected]
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This podcast is produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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AI has been making headlines for a while now, and this year we’ll see more and more businesses adopting it to improve their performance and efficiency. But how do we ensure that AI is used in a responsible and ethical way? How do we avoid the risks and pitfalls that come with such a powerful technology? And how do we stop AI from getting out of control?
Podcast host Helen Gidney, Softcat’s Head of Architecture, along with a team of experts are here to answer these questions and talk tech in simple jargon free language.
In this episode we get the help of our expert guests Arran Speding, Softcat's AI specialist lead, and Rebecca Gorman, CEO of one of our good friends Aligned AI.
Any questions? Please send us an email to [email protected]
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This episode was produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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Part two of our Tech Predictions for 2024! You can hear part one, here.
In the past twelve months, Explain I.T has generated over 20,000 unique downloads and covered an array of topics.
In the present, we have a collective group of Softcat technologists here to share their thoughts on tech.
And in the future, Explain I.T will have a new presenter; Helen Gidney, Softcat's very own Head of Architecture.
So, along with Dean Gardner, Softcat's Technology Director, join Helen along with a whole host of tech experts as they look ahead to the key innovations and challenges we might see in 2024.
As ever, we're here to Explain I.T as we talk tech in simple, jargon free language, all brought to you by Softcat.
Also featuring on this episode are:
Gary Hawkins - Chief Technologist - Data Platforms
Kieron Newsham - Chief Technologist - Cyber Security
Jack Lewis - Chief Technologist - Digital Workspace
Tom Rowley - Chief Technologist - Networking and Connectivity
Richard Lamacraft - Chief Technologist - Microsoft
Adam Harding - Head of OCTO
Ask questions, send us an email to [email protected]
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This episode was produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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In the past twelve months, Explain I.T has generated over 20,000 unique downloads and covered an array of topics.
In the present, we have a collective group of softcat technologists here to share their thoughts on tech.
And in the future, Explain I.T will have a new presenter; Helen Gidney, Softcat's very own Head of Architecture.
So, along with Dean Gardner, Softcat's Technology Director, join Helen along with a whole host of tech experts as they look ahead to the key innovations and challenges we might see in 2024.
As ever, we're here to Explain I.T as we talk tech in simple, jargon free language, all brought to you by Softcat.
Also featuring on this episode are:
Gary Hawkins - Chief Technologist - Data Platforms
Kieron Newsham - Chief Technologist - Cyber Security
Jack Lewis - Chief Technologist - Digital Workspace
Tom Rowley - Chief Technologist - Networking and Connectivity
Richard Lamacraft - Chief Technologist - Microsoft
Adam Harding - Head of OCTO
Ask questions, send us an email to [email protected]
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This podcast is produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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Our team of experts are here to talk tech in simple, jargon free language, and today is no exception, although we do come with a twist.
Today we are covering the automotive industry and how it continues to modernise by innovating, designing and building the now and future transportation that positively impacts all of us.
What challenges and pressures face the industry? The level of technology advancements over the years appears to be driving so many global initiatives such as electrification, AI and edge. But why is this the case?
To provide insights, answer these questions and to ignite the engines, we have a pit crew that is the envy of many. Please welcome Softcat's very own sales leader in the transport and automotive space, Chris Reynolds. Bryan Ross from our partners at VMWare, and an incredibly special guest from our good friends at Jaguar Land Rover, Mike Skaife.
This podcast is hosted by Dean Gardner, Softcat's Technology Director.
Ask questions, send us an email to [email protected]
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This podcast is produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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Dean Gardner, Softcat's Technology Director, hosts another episode of Explain I.T. Another team of experts are here to talk tech in simple, jargon free language.
Are you open to AI? Yes, we are, but not in the sense of OpenAI who appear to have performed a fire rehire and resign strategy in less than a week. We are open to AI in the sense that it's now part of every conversation.
But to what degree will we use AI? How will it impact our everyday lives? And what are the risks and what are the possibilities to answer those questions? And also open to AI is our very own Arran Speding, Softcat's AI specialist, and two amazing guests from our friends at Nvidia. Jon Jenner and Ross Verrall.
Ask questions, send us an email to [email protected]
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This podcast is produced by www.thepodcastcoach.co.uk
Hosted on Acast. See acast.com/privacy for more information.
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We are motoring towards the end of year like an AI powered electric scooter - and yes, they actually do exist thanks to UK tech startup Hilo One.
In a world where AI is now taking charge in every aspect of our daily lives, Microsoft has recently released a Copilot. AI driven, all encompassing, innovation of the ages.
What is it? Why do we need it? What are the risks of implementing this technology? And will it change, evolve and revolutionise our lives? To answer these questions on this episode of Explain IT are Alex Pierce, our very own chief strategist and MVP, Abi Dakin, chief strategist cyber GRC, and Bradley Howe, our leading Microsoft technologist for Workspace.
Dean Gardner, Softcat’s technology director is your Explain IT host. We are here to ‘explain it’ every episode. Our team of experts are here to talk tech in simple jargon free language and today is no exception.
Ask questions, send us an email to [email protected]
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This podcast is produced by www.thepodcastcoach.co.uk
This episode has been produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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Hello and welcome back to Softcats Explain It Podcast series. This is episode seven of season six, and we are here after a small break in the schedule. And we are back with a corker. My name is Dean Gardner, softcats technology director, and I'm still the host after a busy few months of AI.
Today, we are heading into the quantum realm. Is quantum a reality? How fast will it move? And what are the motivations for moving to quantum computing? And actually, what are the possibilities, as they appear to be potentially endless? So, to help me become enlightened, I'm joined by Softcat's very own Jon Snow, Gareth Price, Softcat's Head of Corporate sales of the North, and Adam Hammond, our quantum expert from our very good friends at IBM.
Ask questions, send us an email to [email protected]
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This podcast is produced by www.thepodcastcoach.co.uk
Hosted on Acast. See acast.com/privacy for more information.
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'Customer focus', 'customer obsession' and 'customer first' should surely be at the front of every organisation, but are they? Are we solely relying on technology to solve customer outcomes? Is it old fashioned to say that listening, understanding and being empathetic and solving challenges equally are more important than the tech we provide? This time, we tackle all these questions and much more on Explain I.T, where we talk tech in simple, jargon free language.
This podcast is hosted by Dean Gardner, Softcat’s Technology Director. Joining Dean are Softcat’s Head of Customer Experience, Amy Bain; and James Dukes, Head of Partner Services Sales - EMEAR at Cisco.
This episode was completed in partnership with Cisco, an organisation Softcat work very closely with on numerous projects. Cisco is a major player in the technology industry with a wide range of products and services that help connect people and businesses around the world.
Ask questions, send us an email to [email protected]
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This podcast is produced by www.thepodcastcoach.co.uk
Hosted on Acast. See acast.com/privacy for more information.
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Welcome to episode five of season six of Softcat’s ‘Explain IT’ podcast series. We are here to Explain IT. Our team of experts talk tech in simple, jargon free language. This time we’re discussing technology in the education sector. Think of this as the sequel to the first education episode we released in season five - you can listen again to that episode here.
This podcast is hosted by Dean Gardner, Softcat’s Technology Director. Joining Dean are Softcat’s head of education, Rachael Clay; and account chief technologist for education, Alex Pearce. To educate us all we also welcome a very special guest, Ricardo Santos from our fabulous friends at Cisco.
This episode is sponsored by Cisco, an organisation Softcat work very closely with on numerous projects. Cisco is a major player in the technology industry with a wide range of products and services that help connect people and businesses around the world.
Ask questions, send us an email to [email protected]
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This podcast is produced by www.thepodcastcoach.co.uk
Hosted on Acast. See acast.com/privacy for more information.
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We asked an AI to make us a podcast and this is the result. Just kidding, we don’t trust technology, so we are doing it the old-fashioned way and having a chat about this exciting new technology.
To share some fabulous insights, podcast host Dean Gardner is joined by Softcat’s resident AI expert and Account Chief Technologist Andrew Hermsen and the true pioneer of the cloud marketplace, Darren Sharpe from our amazing friends at Microsoft. In this episode we discuss what this ChatGPT and chat AI stuff all about; what are the advantages and disadvantages of using such technology; the potential dangers of using this type of technology and whether this is a new space race but on the internet.
If you have a burning question, or an opinion on our topics you'd like to share, send us an email to [email protected]
You can also get in touch with us through live chat or directly on WhatsApp. Text us or send a voice note to +447548759732.
Make sure you follow the ExplainIT podcast in all the usual places and join us on a fascinating journey through the wonderful world of tech. You can also find out more anytime you like at Softcat.com
This podcast is produced by The Podcast Coach.
Hosted on Acast. See acast.com/privacy for more information.
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