Episodit
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Wrapping up Season 6 with another solo episode!
To wind up an incredible incredible year I'm answering your questions- we're talking my semi-recent PCOS diagnosis, 2025 beauty predictions, New Year's Resolutions and a few more career questions for good measure.
Thank you once again to everyone who submitted such thoughtful questions. I will see you next year for Season 7 (!) of the Glow Journal Podcast!
Stay up to date on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 141 of the Glow Journal podcast, host Gemma Dimond talks to the co founder of Outside Beauty & Skincare, Maddison Brown.
Outside Beauty & Skincare is not your average celebrity beauty brand. I already knew this, but it just becomes more and more clear the longer you speak to Maddison for.
Given how impressive her career has been thus far (acting opposite Nicole Kidman when she was still a teenager, then spending 4 seasons in the role of Kirby Anders in Dynasty on The CW), you’d be forgiven for assuming this is another private label brand- an existing product with a celebrity endorsement attached. But this is so far from the case here.
Outside Beauty & Skincare, which launched in January of this year, is just Maddison and her sister, Allyson. They’ve self-funded, they spent the 12 months prior to launch working through every single stage of starting a business themselves, and in just under a year they’ve brought four (five if we include the Kabuki brush) really, really beautiful sun protection products to market (with plenty more in the pipeline).
In this conversation, Maddison shares the surprising differences in the response to Dynasty across Europe and Australia compared to the show’s home in the US, her refreshingly level-headed approach to social media (and the media in general), and why she thinks Australia’s famously strict regulations around sunscreen are a really, really positive thing.
Read more at glowjournal.com
Follow Outside Beauty & Skincare on Instagram @outsidebeautyskincare
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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Puuttuva jakso?
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In episode 140 of the Glow Journal podcast, host Gemma Dimond talks to the founder of Airyday, Frances van der Velden.
I knew this was going to be a great storytelling episode, because I was already reasonably versed in the Airyday backstory, but what blew me away in this conversation was how much actual tangible business advice Frances so openly shared.
Frances was diagnosed with a Basal Cell Carcinoma, which led to her trying more or less every sunscreen on the market to find a formula she loved and would be happy to wear every day. When she couldn’t find one that ticked every box, she set to work on developing Airyday- an SPF wardrobe that launched in 2022 with four sunscreens.
Beauty retail giant Sephora reached out to Frances a mere six weeks post-launch, and today, two years in, Airyday is stocked in Sephora stores nationally and through a whopping 600 clinic stockists. Frances explains that this was largely thanks to a high risk ad spend strategy that she explains far better than I can.
In this conversation, Frances shares the realities of such major growth in such a short timeframe, how her marketing investment allowed Airyday to cut through the noise in a saturated market, and her advice on getting your brand seen by the decision makers at the country’s biggest retailers.
Read more at glowjournal.com
Follow Airyday on Instagram @airyday.official
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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Six years in and it’s time for my first solo episode. The botox bit is clickbait.
Hi! Gem here. This is probably the most honest and open I’ve been about a bunch of things on the internet. This was cathartic! We're talking my studies, how I got into the beauty industry, my career prior to leaving my job and going out on my own 8 years ago, career advice... you understand.
Thank you to everyone who submitted such thoughtful questions. If you enjoyed this and would like me to do another solo ep somewhere down the line, please let me know. If you didn’t enjoy it, don’t tell me. Thanks!
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 138 of the Glow Journal podcast, host Gemma Dimond talks to the co founder of Augustinus Bader, Professor Augustinus Bader.
The Augustinus Bader brand turned over $7 million USD in 2018, the year it launched. Within 2 years that figure had grown to $70 million, and this year it’s reported that sales will have topped $130 million. That is the power of Augustinus Bader, both the man and the brand, the latter having won over 120 beauty industry awards since launch, including being named The Greatest Skincare of All Time by WWD.
Professor Bader, however, never intended to enter the beauty industry. Following over 3 decades of work in medicine and garnering global acclaim for his work with burns victims, it was in 2013 that he met French financier Charles Rosier who saw his work and began the two year process of convincing the Professor to start a skincare brand with him.
The term “cult brand” gets thrown around a little loosely in beauty, but that truly is the status Augustinus Bader has reached. This is a man who said “yes” to developing skincare almost entirely so he could self-fund future medical innovations, but whose products have become so, so popular that he is now a frequent collaborator of Victoria Beckham and has grown the product line from 2 face creams to somewhere between 30 and 40 SKUs.
In this conversation, Professor Bader shares how he took a hospital grade burn cream and made it into a shelf stable luxury beauty brand, how his collaborations with both Victoria Beckham and Sofia Coppola came to fruition, and what exactly his patented TCF8 technology can actually do for the skin.
Read more at glowjournal.com
Follow Augustinus Bader on Instagram @augustinusbader.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 137 of the Glow Journal podcast, host Gemma Dimond talks to the founder of O&M, Jose Bryce Smith.
When we talk about a founder being “ahead of their time,” Jose Bryce Smith may well be the very best example. Jose co-founded Australia’s first ammonia-free hair salon and launched one of the first ever ammonia and PPD free hair colours, but beyond being a pioneer (something Jose tells me she’s not so sure she’d ever want to do again), Jose’s story is really just one of the best I have ever heard.
She, naturally, tells it far better than I do, but this is just an objectively great founder story regardless of whether you’ve got an interest in beauty, business, or neither. In short- she got fake clients in the salon to secure a Vogue feature, she had a Legally Blonde moment in which she bought back her business, she can claim ownership of one of the funniest first date stories I’ve ever heard, and in 2015 she lost $500,000 of product- and against all odds, O&M is now one of the biggest haircare and colour brands in the world.
In this conversation, Jose shares how she worked to earn back the trust of hairdressers country-wide after a major manufacturing error, how a first date became her first board member, and the advice from her late father that she always comes back to.
Read more at glowjournal.com
Follow O&M on Instagram @originalmineral.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 136 of the Glow Journal podcast, host Gemma Dimond talks once again to the founder of The Beauty Chef, Carla Oates.
Something of an unintentional theme over the last couple of months of the podcast has been founders who’ve truly been first to market with something- not just saying they identified a gap for something, actually identifying a gap (easier said than done in the beauty space).
I last had Carla on the show in season 1, almost 6 years ago, but we’ve worked together several times since and I really do find her to be one of the most interesting and innovative founders in the country. For those unfamiliar with The Beauty Chef, and Carla’s story, The Beauty Chef really was the first of its kind on launch in 2009- Carla totally pioneered the “inner beauty” category that most of us are well and truly across now, but keep in mind the market looked very, very different then.
Carla is a wealth of knowledge when it comes to inner beauty as a category, but also on the business of beauty. There is, of course, a huge education piece that needs to come alongside being first to market with anything, and I’ve always found Carla’s approach to this really, really interesting.
Since our last episode together, the range has grown to include 14 inner and 3 outer beauty products, the most recent addition being Body Protein+ which launched just last week.
In this conversation, Carla shares how her background in fashion and beauty has shaped her own relationship with beauty and self worth, how she ensures her products always have a point of difference as the market grows saturated, and how she differentiates between a fleeting wellness trend and one worth investing in.
Read more at glowjournal.com
Follow The Beauty Chef on Instagram @thebeautychef.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 135 of the Glow Journal podcast, host Gemma Dimond talks to the founders of Glow Culture, Holly Holub, Donna Chan and Lori Pirozzi.
Holly, Donna and Lori have a number of things in common- two of those things being an early wish to run a business and create something of their own, and a deep seated love of beauty. The three women met years ago, working on the corporate side of beauty, and over long conversations during lockdown they realised just how much their stories and interests overlapped.
A few years ago, all three of them decided it was time to reevaluate what they were doing professionally and finally go after their dream- and so the seed for Glow Culture was planted. Holly, Donna and Lori had taken a particular interest in the science surrounding fermented ingredients, and while they’d seen the occasional mention of probiotics in skincare marketing, they’d never seen an Australian brand as single-minded about fermentation in that way that Korean skincare brands had.
They felt there was a gap in the Australian market for skincare rich in fermented ingredients, as opposed to products that only contained one or two, and it would appear that their instincts were correct- less than 10 weeks post-launch, Glow Culture has already been picked up by retail giants Adore Beauty and Chemist Warehouse.
In this conversation, Holly, Donna and Lori share why they feel Australia has been a bit of a late adopter of K Beauty trends, their take on the rise of niche and independent brands, and the pros and cons of being digitally native vs being available in physical stores.
Read more at glowjournal.com
Follow Glow Culture on Instagram @glowculturehq.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 134 of the Glow Journal podcast, host Gemma Dimond talks to the OKKIYO, Dr Jacqueline Beltz.
I’ve talked a lot recently about how my favourite brand stories to share are the ones that really are offering a solution to a problem; founders who genuinely have identified a gap for something no one else is doing. The fact that we’re now six years into this show and I’m still able to meet people like Jacqui, who truly are doing something new, feels really special.
Dr Jacqueline Beltz is a Melbourne based ophthalmologist (ophthalmology being the specialty medical field of diagnosis and treatment of eye diseases), and last year she launched OKKIYO with a mascara specifically formulated for people with eye sensitivity. That in and of itself is impressive, but her commitment to creating something accessible and inclusive extends far beyond just the formula.
The packaging of OKKIYO’s mascara is the first I’ve seen to use braille in equal hierarchy within the branding, the tube itself is a square which makes it easier to identify and negates the risk of it rolling off a bench top and the user having to rifle around to find it if they have vision impairment, the name and branding were chosen based on visibility, and even the external card packaging has been designed in a way that allows for greater readability- there’s a lot more to it, which Jacqui explains in our conversation far more eloquently than I can. What Jacqui is doing with this brand, in my opinion, really sums up all the best bits of the beauty industry- it’s innovative, it’s fun, it’s not exclusionary and, at the crux of it, it’s a really great product.
In this conversation, Jacqui shares her take on the power of naivety when it comes to launching a brand, the importance of beauty on our confidence when we’re struggling with our health, and the pressure that comes with launching a brand with a singular SKU.
Read more at glowjournal.com
Follow OKKIYO on Instagram @okkiyoeyes.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 133 of the Glow Journal podcast, host Gemma Dimond talks to the co-founder of Urban Decay and Caliray, Wende Zomnir.
Wende Zomnir is beauty industry royalty. This is the woman behind the Naked Palette, Urban Decay’s now-iconic 2010 launch that ensured this already wildly successful brand would go down in beauty history.
Wende, alongside the tech mastermind that is Sandy Lerner, founded Urban Decay in 1996 with a distinctly grunge, “punk” if you will aesthetic. That in and of itself was revolutionary, when you consider that the most popular brands at the time were the likes of Clinique who were championing that very clean, very fresh look. Urban Decay was dark and bold and edgy, and thanks to some serious guerrilla marketing from Wende it quickly found its way into the hands of Gwen Stefani and Garbage front woman Shirley Manson.
Urban Decay was acquired by the L’Oréal group in 2012, with Wende staying on as CCO until 2022, soon after launching her latest beauty venture- Caliray, a brand that harnesses Wende’s love of and expertise in beauty with her longstanding passion for the environment and sustainability, with industry sources estimating that the brand generated between $20 and $25 million USD in retail sales in 2023.
In this conversation, Wende shares what it was like officially working with Gwen Stefani about 20 years after hunting her down at a music festival, what she believes it takes to create a truly iconic beauty product, and the full story behind the now infamous Urban Decay Naked Palette.
Read more at glowjournal.com
Follow Caliray on Instagram @caliray.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 132 of the Glow Journal podcast, host Gemma Dimond talks to the co founder of LUI, Rebecca Harding and Ingrid Kesa.
This is my favourite genre, so to speak, of founder conversation to have for a number of reasons: the first being I know both Bec and Ingrid personally, and how often in life are you given an opportunity to just ask your friends questions about their job for an hour? Never; the second reason being that LUI was developed out of a very real gap in the market; and the third is one that regular listeners will know I love, and that is that LUI exists in a space where most consumers shop habitually.
Bec first started thinking about LUI many, many years ago upon realising that there were no razors for women that didn’t play into that bright pink, heavily airbrushed trope, and there was really nothing on the market that placed an emphasis on design, sustainability, and the overall experience of use. The idea was strong, but razors are difficult to create and businesses are difficult to grow alone so Ingrid entered the fold as co-founder in 2020, and LUI was officially launched in August 2023. LUI was self funded, all of the brand’s products were formulated with female chemists, and what began with a razor and shaving cream has already extended to a moisturiser and exfoliant with more products on the way.
In this conversation, Bec and Ingrid share the benefits of being a direct-to-consumer brand, the power of sharing your ideas, and what it’s like being a startup playing in the same space as multinational heritage brands.
Read more at glowjournal.com
Follow LUI on Instagram @luibody.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 131 of the Glow Journal podcast, host Gemma Dimond talks to the CEO of Rationale, Shamini Rajarethnam.
Despite Rationale having been founded in 1992, Shamini and I agreed that it does still feel like an insider’s brand to an extent. Those of you have heard of Rationale likely first heard of it in 2011 and beyond, which is not a coincidence as this is when Shamini was brought on as the brand’s Marketing & Digital Coordinator. By September 2014, Shamini was Rationale’s General Manager, and by 2017 she was CEO.
I’d met Shamini before and I just think she’s amazing, but I took SO much from this conversation- there’s obviously some gold in here given she’s a young female CEO so you can imagine the unique obstacles that alone has presented, but also on that really fine balance between keeping a 32 year old brand true to its DNA but also ensuring it feels current and modern.
In this conversation, Shamini shares her thoughts on the intersection between AI and wellbeing, the question she asks in every job interview, and why she’s still not entirely sure she understands the plot of Pretty Woman.
Read more at glowjournal.com
Follow Rationale on Instagram @rationale.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 130 of the Glow Journal podcast, host Gemma Dimond talks to the founder of Fig Femme, Lindy Klim.
I don’t really think Lindy Klim needs an introduction, however I can say fairly confidently that this interview does show a side to Lindy that I’m not so sure the general public will have seen before, despite her having spent over 25 years in the public eye.
Lindy has founded not one but two beauty brands (Milk & Co with her ex husband Michael back in 2008, and Fig Femme in 2020), but her own relationship with beauty has taken a significant amount of work. Lindy was the only Asian girl at her school in Tasmania, an experience she talks about in this conversation, and she started modelling in her late teens which led to a really, really complicated relationship with her body- a relationship she tells me she was only really able to heal once she had children.
Lindy’s founder story is a particularly interesting one because her brand was deemed so controversial by the press pretty much immediately upon its launch. Fig Femme is intimate care brand, and it launched with a vulva mask (think of a sheet mask you’d put on your face, but for your vulva) which led to a lot of negative press. The tide has well and truly turned since, but it was SO interesting to hear from Lindy on the mental toll it takes when you spend years and years developing a brand with the goal of removing a stigma, only to have it more or less dragged over the coals within minutes of taking it live.
In this conversation, Lindy shares why she thinks Australia has been pretty far behind the rest of the world when it comes to intimate care, how she pitched a vulva mask to a boardroom full of men in suits, and details on the five year distribution deal the brand has just signed in the Middle East.
Read more at glowjournal.com
Follow Fig Femme on Instagram @figfemme.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 129 of the Glow Journal podcast, host Gemma Dimond talks to the founder of JSHealth Vitamins, Jessica Sepel.
Top level- at age 27 or 28, Jess Sepel and her now-husband Dean bootstrapped JSHealth Vitamins, which they launched in 2018, and it is now worth a reported $600 million, is available in 1800 retail stores in Australia, over 1000 in the UK, and has experienced 300% year-on-year growth in US. If that’s not interesting to you, I’m not sure what will be.
More interesting than that, however, is Jess’ story from childhood to now- I was a bit floored by how open and vulnerable she was. Jess tells me that she always felt what she describes as a “weird, gravitational pull towards vitamins,” collecting them as a teenager like I might have collected Lip Smackers, and while her initial interest in wellness began as innocent, she soon fell into spiral of fad diets and an obsession with her own weight.
Jess got herself healthy and well, and then started documenting her journey in the form of a blog. That blog had about 20,000 readers within a couple of weeks of going live, the blog became an e-book, then an 8 week program was launched and then, in 2018, Jess and Dean launched JSHealth Vitamins with absolutely no intention of making waves within the industry- as Jess explains, they just wanted to create a sense of community.
In this conversation, Jess shares what she feels it is about her approach to wellness that is resonating with so many people that a bottle of JSHealth Vitamins now sells somewhere in the world every 10 seconds, how she was scammed before bringing a single product to market, and how she physically went about launching a vitamin brand into such a heavily saturated market.
Read more at glowjournal.com
Follow Jess on Instagram @jshealth.
Follow JSHealth Vitamins @jshealthvitamins.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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When I first started planning season 1 of this podcast, that I thought would be a mini series, back in 2018, I wrote a list of dream guests- bucket list, beauty industry stalwarts whose brains I wanted to pick. Jo Malone was, of course, on that list, and on her most recent trip to Australia last month, we made it happen.
Jo’s story is unlike any other, and while we all know her name, I don’t believe as many people know her story as well as they probably should. Jo grew up in South East London and following a very, very early introduction to the beauty industry, she discovered her sense of smell was a bit of a superpower. She built her own brand, opened her first store in 1994 and sold that brand to Estée Lauder in 1999 while staying on as Creative Director.
In 2003, Jo was diagnosed with aggressive breast cancer, and although she beat it, she completely lost her superpower- her sense of smell. She chose to exit the brand in 2006 and, exactly one month into a five year non compete, her sense of smell returned. Following what she describes as probably the hardest five years of her life, she launched Jo Loves in 2011- her second global fragrance brand and one she describes as bringing the best parts of herself to the world.
This was so, so special for me, I’m so grateful to have had this time to physically sit down with Jo- no one tells her story like she does and I hope you love hearing it as much as I did.
In this conversation, Jo shares why she has her father’s work as an artist to thank for introducing the Jo Loves brand to a new generation, why we can thank a woman named Doris Hilderbaker for Jo’s love of beauty, and what happens both physically and mentally when you walk away from a brand with your name on it.
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In episode 127 of the Glow Journal podcast, host Gemma Dimond talks to the founder of Viviology, James Vivian.
When I connect with someone over a love of beauty, whether it’s on this podcast or away from it, the thread or the through line always comes back to a feeling. I think it’s that feeling that separates people who truly love this industry from the people who do view it as solely superficial, and it’s also the feeling that you get from James when you listen to or sit down with him.
What drew James Vivian to beauty, initially, was how good a facial made him feel, and because he is so giving by his very nature, he wanted to be able to give that feeling to other people as well. He spent years studying beauty and the science of skin, he founded his own mobile facial business some 14 years ago, he later opened the first James Vivian skin clinic which is now one of the most popular clinics in the country, and in 2022 he launched his own skincare brand, Viviology.
James is so, so passionate about ensuring people feel welcomed into the beauty space and feel like they belong, and I am so glad I had the opportunity to facilitate this conversation because I know the barrier to entry can sometimes feel really high, even as a consumer, but this conversation with James was a really beautiful reminder of what it’s all about and why we all love beauty in the first place- it’s about feeling good and helping others to feel the same.
In this conversation, James shares how he’s working to ensure everyone feels at home in his skin clinic, how he launched his own skincare brand with one of the country’s biggest beauty retailers, and how he went from an Australian Idol finalist to one of Australia’s most in demand dermal therapists.
Read more at glowjournal.com
Follow Viviology on Instagram @viviologyskin.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 126 of the Glow Journal podcast, host Gemma Dimond talks to the founder of Yours Only, Ashli Templer.
We obviously talk a lot on this podcast about identifying a gap for a product and developing out of a really genuine need, and I think the Yours Only story is probably one of the best examples of that that we’ve covered across all 6 seasons.
Ash grew up, in her words, “not being able to eat any cake at birthday parties.” She’s always had many, many food allergies, and things were only heightened in her 20s when she was diagnosed with both Hashimoto’s and a salicylate intolerance. It was following prolonged exposure to mould that Ash’s health was at its worst, and for an extended period there were only 7 foods she could consume. After having to overhaul every single element of her daily routine, she realised that there were only very few skin and haircare brands that she could use- and none that she particularly wanted to use.
Ash launched Yours Only in 2020, a skin and haircare line for dramatic skin, and has cultivated one of the most incredible communities I’ve ever seen online. Ash started her founder journey with a wish to change lives and, as you’ll hear here, I really believe that’s exactly what she’s done.
In this conversation, Ashli shares how she rebuilt after losing her entire inventory in an arson attack, why she uses her customers as models, and the serendipitous story behind how she found her manufacturer.
Read more at glowjournal.com
Follow Yours Only on Instagram @yoursonly
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 125 of the Glow Journal podcast, host Gemma Dimond talks to the founder of IKKARI, Adrian Norris.
I have thought Adrian Norris to be one of the most interesting brand founders in the country for many, many years now, since he co founded fashion house Aje in 2008, and I have loved watching him enter the beauty space upon founding skincare and wellness brand IKKARI last year.
There’s so much about this brand and Adrian’s story that I love but one thing in particular that I found so interesting, and I think you will too, is Adrian’s passion for retail. It’s been a while since I’ve had a founder on who can talk to the retail experience the way that Adrian can, given that Aje and Aje Athletica currently have 48 standalone stores. One of the reasons Adrian is so passionate about the experience of bricks and mortar retail is because he is so, so customer focused, which is something he talked a lot about in this conversation. The other reason that touchpoint is important, and a factor that just blew my mind when I first heard about the brand ahead of its launch last year, was that IKKARI launched with 72 SKUs. That’s 72 individual products and 5 plus years of development, which I find so interesting at a time when we’re seeing so many brands launch with a singular hero.
In this conversation, Adrian shares how his first ever business plan was written up out of boredom, whether Aje and IKKARI have any mystery investors, and, of course, exactly WHY he chose to launch a brand with 72 SKUs.
Read more at glowjournal.com
Follow IKKARI on Instagram @ikkari.australia.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 124 of the Glow Journal podcast, host Gemma Dimond talks to the founder of Hairification, Jordan Mylius.
You’ve heard of Hairification- from a distribution standpoint, they’re the fastest growing haircare brand in Australia having launched into 840 Coles stores in 2023 (that’s 840 retail locations from day one) and, as of last month, hitting the shelves of all 470 Priceline stores. Quick maths- Hairification is available in over 1300 retail locations in less than a year post launch.
Jordan has entered the beauty founder space with a really interesting skill set and perspective. He bought a tanning and beauty salon when he was 21, more or less on a whim, and fell in love with the transformative power of beauty. From there he’s spent about 15 years in the beauty industry, having been poached by Tuscan Tan for his sales skills and spending over 7 years helping to grow Bondi Sands into the best selling fake tan brand in the world.
I’m always fascinated by how a beauty brand tackles new customer conversion in such a saturated market, and I find that education piece particularly interesting when a brand launches into grocery, a space where most shoppers are purchasing habitually. Jordan’s approach to customer conversion is clearly working- despite that already eye watering number of retail locations here in Australia, this year will see the brand’s expansion into the global retail market.
In this conversation, Jordan shares how he identified a gap in the market and saw an opportunity, why his focus was accessibility as opposed to the luxury beauty sector, and his advice on hiring and why you often do have to start slow and scrappy.
Read more at glowjournal.com
Follow Hairification on Instagram @hairification_haircare.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
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In episode 123 of the Glow Journal podcast, host Gemma Dimond talks to the founder of Maison Crivelli, Thibaud Crivelli.
I’ve made no secret of the fact that fragrance is probably my favourite category to talk about, particularly from a storytelling perspective. Thibaud talks about fragrance in a way that is unlike anything I’ve ever heard before and that is, again, why I’m so fascinated by this category. I love asking people how they either construct a fragrance or brief it into their perfumer, and this particular answer went so far beyond anything I could’ve imagined in that Thibaud actually doesn’t just focus on the scent- his role feels almost more like a director putting an entire scene together.
We also had a really interesting chat about how nuanced the wider conversation around raw materials needs to be, which I think is actually true of the need for nuance when we talk about sustainability in general, not just in perfumery. Early on Thibaud told me that since childhood he’s wanted to create a cosmetic brand, and the longer we spoke for the less surprising it was to me that he’d had such clear vision from so early in his life- when you listen to him it becomes very clear that he is a founder who is in this industry because of a deep, deep love of it, which is always my favourite kind of guest.
In this conversation, Thibaud shares why there’s no room for ego in perfumery, how you can tell if a product will be popular within about two days of its launch, and the one emotion that every Maison Crivelli fragrance is linked to- the feeling of surprise.
Read more at glowjournal.com
Follow Maison Crivelli on Instagram @maisoncrivelli.
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at [email protected]
Hosted on Acast. See acast.com/privacy for more information.
- Näytä enemmän
