Episodit
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More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter
Outsourcing your dental billing can either clean up your RCM or leave you picking up the pieces. Before you trust someone with your cash flow, make sure you know exactly what to ask and what to look for in a biller.
In this episode, Julia Nevo shares hard-won lessons from working in the world of dentistry and dental billing. We cover what makes a great dental biller truly valuable, and why outsourcing without a solid vetting process can backfire. Youāll learn how to filter for the right skills, systems, and mindset ā especially when it comes to handling dental insurance.
We dig into the most common billing mistakes dental offices make, what red flags to watch out for during outsourcing, and how to avoid billers who talk a big game but can't deliver. Julia also explains how a dental biller can be your extra layer of protection against carrier and legal audits.
Whether you're considering outsourcing or looking to upgrade your current billing setup, this conversation will help you protect your revenue, sharpen your processes, and grow a more sustainable dental business.
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Connect with JuliaWebsite: https://stellardentalsolutions.com/
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Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/
Use ODYSSEY for a 10% courtesy
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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond āwhat's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/
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Synergy Dental Partners offers lower prices for your dental supplies and services
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
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My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
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Visit odysseymgmt.com to check out my book, webinars and courses.
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Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
#DentalBilling #DentalInsurance #DentalClaims
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More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter
Missing these insurance secrets could cost your dental practice - are you prepared?
From navigating insurance portals and password overload to the shift toward Electronic Funds Transfers (EFTs), the demands on dental teams are growing. Colleen Huff shares insights on handling leased networks, making informed choices about dental insurance, and avoiding the pitfalls that catch many offices off guard.
We also dive into Medicare Advantage Plansāhow theyāre changing, why benefits might shrink, and what this means for your office. With Medicare benefits in flux, reviewing plans annually is essential to avoid surprises. If your practice isnāt keeping up with Medicare updates, you could be facing unnecessary complications.
Donāt let insurance confusion lead to costly mistakes. Learn how to manage these challenges with smart strategies, proper coding, and the right tools. Colleen also previews her upcoming training modules to help you take control of your dental insurance game. This is for you, insurance nerds!
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Connect with Colleen:
Facebook: Colleen Huff- Dental Insurance Coach
Instagram: @dicoach22
LinkedIn: Colleen Huff
Website: https://colleenhuff.com/
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Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/
Use ODYSSEY for a 10% courtesy
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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond āwhat's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/
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Synergy Dental Partners offers lower prices for your dental supplies and services
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
#MedicareAdvantage #Dental #Dental Insurance
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Puuttuva jakso?
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"More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter || "
Dental billing companies can spot embezzlement and cash flow issues faster than your in-house team!
Dental billing expert Michelle Repash shares how she uncovered employee theft by noticing deleted insurance checks - a discovery that led to jail time for a trusted, long-term staff member. With 35 years of dental experience, Repash explains why traditional in-house billing is becoming so difficult due to increasing insurance complexities and team burnout.
She reveals key red flags to watch for, including staff resistance to billing help and shared passwords among team members. Most importantly, she emphasizes the critical need to separate billing duties - the person following up on claims should never be the same person posting payments.
Integrity Dental Billing's founder also shares insider tips for practices not ready to outsource: work rejections immediately, run AR reports consistently, and follow up on claims over 40 days old. For practices ready to make the switch, she offers a $500 first-month discount for podcast listeners. Mention this podcast to receive a $500 courtesy toward your first month!
Connect with Michelle
Website: Integrity Dental Billing
Facebook: The Dental Billing Collective
Linked In: Michelle (Integrity Dental Billing and Consulting LLC) Repash
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Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/
Use ODYSSEY for a 10% courtesy
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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond āwhat's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/
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Synergy Dental Partners offers lower prices for your dental supplies and services
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
#DentalBilling #DentalInsurance #DentalClaims #NPINumbers #DentalPracticeManagement #DigitalBillingSolutions #InsuranceFraudDetection #OutsourcingDentalBilling #ARReportMonitoring #IntegrityDentalBilling #DentalEmbezzlement #ModernDentalBilling #BillingAuditTrail #DentalClaimManagement #PracticeEfficiency
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More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter
Leslie Icenogle, CPC, a leading medical-dental billing expert, shared her strategies to maximize your dental revenue through proper medical coding. From documenting procedures correctly to navigating Medicare's maze, she breaks it down for me. She also shared how a chance encounter at a post office led to significant patient benefits - itās a great story! It demonstrates how proper medical billing can dramatically impact patients. Most importantly, she revealed why many dental offices are leaving money on the table by not exploring medical billing options. You know I perked up about that topic!
FROM LESLIE, A CLARIFICATION ON ONE POINT:
Medicare Part B, DME-covered appliances (with an actual sleep apnea diagnosis, MD referral, an appliance that meets their criteria, etc.):
Non-participating DMEPOS suppliers can accept assignment on a case-by-case basis: If you do NOT accept assignment: There is a Medicare stipulation for DME providers only, which says if you are enrolled as a non-participating DME provider and assign benefits to the patient, you may collect your fees in full from the patient. In this case, and this case only, you are not limited to the Medicare allowable. If you DO accept assignment: Medicare will pay 95% of the limiting fee, and you can collect/charge up to 15% above that fee. (Take the limiting fee (say $3,000) times 95% ($2,850), then times 115% ($3,277.50). In this example, you would charge the patient $3,277.50 and no moreāsince you accepted the assignment on this case.) The EOMB would tell you that (what the deductible and co-insurance amount is)--as I am sure you know.Participating suppliers that accept assignment are limited to Medicare's approved amount for that appliance.
Connect with Leslie
Dental Classroom Online: https://www.dentalclassroomonline.com/
Use ODYSSEY for a 10% courtesy
Email: [email protected]
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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond āwhat's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/
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Synergy Dental Partners offers lower prices for your dental supplies and services
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
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Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Watch this episode on YouTube!
Ever wonder what happens when a sterilization tech becomes a practice optimizer for a 50-person dental office? I sat down with someone who lived that exact journey, and her insights might surprise you.
Meet Erika Pusillo, who shares her transformation from handling sterilization duties to optimizing one of Florida's leading dental practices. Our conversation touched on the challenges and triumphs of managing a large dental team, including the delicate balance of associate relationships and the art of keeping talented team members engaged. Erika opens up about her own moments of doubt, near-resignation, and ultimate growth into a respected practice leader and coach. I was impressed with her refreshingly honest perspective on feedback, humility, and what it really takes to evolve beyond the traditional office manager role. Whether you're managing two team members or fifty, her insights are invaluable for any dental practice leader.
Key Takeaways:
Communication is crucial between practice owners and managers Regular check-ins (quarterly for doctors, every 3 months for team members) are vital Success requires going beyond the 9-5 mentality Create opportunities for growth within your existing structure Give first, monetize later when pursuing speaking/coachingAdditional Bulletproof Dental podcasts featuring Erika
https://www.bulletproofdentalpractice.com/113-the-power-of-alignment-and-delegation-for-you-and-your-om-with-erika-pusillo/
https://www.bulletproofdentalpractice.com/great-teams-start-with-great-leadership-werika-pusillo/
https://www.bulletproofdentalpractice.com/top-3-things-your-om-should-be-doing-with-erika-pusillo/
Connect with Erika
Email: [email protected]
Find her through: Spodak Dental and Bulletproof Dental Practice
https://www.spodakdental.com/
https://www.bulletproofdentalpractice.com/
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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond āwhat's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/
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My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
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Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Are you struggling to find the right office manager? It might be costing you more than you think!
In this episode, Iām sharing how to avoid the common hiring mistakes many dental practices make when choosing the perfect manager. Iāll explain why clear job descriptions are crucial, how to prevent overloading managers with unrealistic expectations, and the key traits to look for during the hiring process.
Key Takeaways:
Clear job descriptions are essential to avoid overloading your office manager with unrealistic expectations.
Focus on hiring the right manager by assessing key traits like communication skills, confidence, and problem-solving ability.
Is promoting from within the right step?
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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond āwhat's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/
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My insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
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Visit odysseymgmt.com to check out my book, webinars and courses.
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Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Along with my quick wrap up of 2024 I thought that I'd share two words that have helped me in difficult situations. Perhaps they'll come in handy for 2025 and the many decisions to come. The simple words "unless" and "until" have helped me get to the root of objections and set boundaries. Don't worry - I'll give you examples!
What You'll Learn:
Set Boundaries Effectively: Learn how I use "until" to create clear boundaries when encountering new situations.
Find Real Reasons: Asking someone āunless what happens?" can be uncomfortable but I share why it's so important. Sometimes people are too nice to give you the answers you need to grow as a person and a manager.
Imperfection Is Okay: As you go through 2025, remember to give yourself grace and permission to mess up. Perfect people don't grow because they have nothing to learn from. Besides, perfect people are annoying š
2025 is going to be fantastic - I just know it. How do you feel about your resolutions and goals? I'd love to know!
More About My Passion Project:
I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Members will have access to business building sessions, current carrier news and insurance discussions beyond āwhat's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/-------------
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
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My insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Ted Osterer returns to the show to discuss recent bankruptcies and sales in our industry. Large companies are experiencing shifts and they have teams of advisors. How can a smaller dental business learn from these mistakes and strategize for their own success? Ted shares how understanding key financial metrics like EBITDA, cost of goods, and margins has become essential in the dental industry. Businesses have to use data instead of intuition.What about offices that havenāt had that kind of training? Now is the time. Now more than ever, business owners must adopt a mindset of financial clarity to make smarter decisions.
Key Takeaways:
The impact of DSOs on dental business practices is a double-edged sword, with positive financial insights but also challenges in maintaining company culture.
The recent wave of mergers and acquisitions in the dental industry, like Patterson going private and BIOLASEās bankruptcy, will likely reshape the sector.
Education and customer success initiatives can be powerful but require long-term commitment for real results.
To navigate current pain points, dental offices are encouraged to adapt, whether itās adjusting payment policies, working more hours, or improving treatment presentations.
Thereās optimism for a consumer confidence rebound in 2025, with a rise in entrepreneurial tactics and a slow but steady industry recovery.
Visit The Synergy Dental Partners:
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
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My insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
#businessgrowth, #dentalpractice, #financialmetrics, #keyperformanceindicators, #businessdecisions, #profitmargins, #financialstrategy, #dentalfinance, #practicemanagement, #dentibusiness, #practicetips, #smartbusinessdecisions, #financialsuccess, #businessperformance, #metricsthatmatter, #dentalpracticgrowth, #businessprofitability, #dentalindustry, #financialplanning, #keybusinessmetrics, #practiceperformancetips -
In this episode of Nobody Told Me That!, I sit down with HR expert Alan Twigg from Bent Erickson and Associates to discuss HR policies and how they can make or break a dental practice. From avoiding legal pitfalls with proper documentation to navigating the National Labor Relations Act, we cover items you need to know to safeguard your practice. Itās not easy to create and maintain a productive, compliant workplace but itās part of our job as practice leaders. We talk about these key HR issues:
Managing sensitive conversations versus toxicity in the workplace.
Building legally sound āno gossipā policies (this is where many managers are surprised by the law!)
The importance of annual reviews and continuing education investments.
Plus, weāll explore the real cost of mishandling harassment claims and tips for keeping wages and benefits competitive. Itās a must-listen for anyone leading a dental practice!
Connect with Alan
Website: https://bentericksen.com/
The Dental HR Podcast
The People Power In-Person Events: https://bentericksen.com/people-power/
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https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
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My insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Not every patient is a good fit for your practice. Life is actually easier when you prune the bad ones. If you've dealt with patients who miss appointments, delay payments, or even compromise your team's safety, this episode is for you. This episode breaks down when and why patient termination may be necessary.
You'll need a well-documented process for issuing termination letters and handling uncomfortable situations, like bumping into a terminated patient outside the office. Ensuring a safe, respectful work environment is essential. Your team deserves it.
Be sure to check the show notes for additional resources and links, including Teresaās course on dental insurance design and management. Tune in and take notesāyou wonāt want to miss this one!
A few talking points:
Exploring patient termination: handling difficult revenue scenarios.
Document thoroughly for legal defense and audits.
Standard responses for difficult situations.
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https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
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My insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Being a new manager is scary and challenging. Everything is different now. You are juggling your work friendships and building trust with your doctor. You're managing different personalities all while leading by example, there's a lot more to it than meets the eye. Plus, it can be lonely at the top.
Iāll share personal storiesālike a lesson learned the hard way with patient emails š¤¦š»āāļøāand share insights specifically for new managers. Be sure to check the show notes for added resources, upcoming classes, and events!
Donāt forget to subscribe!
A few talking points:
Navigating coworker-manager transition challenges and changes.
Handling complaints in a constructive manner
Activate your listening and conflict resolution skills.
Can you be friends with your employees?
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https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
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My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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These are excerpts from two fun episodes of my other podcast Chew on This. Have you ever wondered how treatment in space would happen? Of course you have! My co-host Kevin Henry and I explore the challenges of space dentistry, including how microgravity affects oral care and the innovations being developed for astronauts.
We also discuss Minnesota's recent legislation allowing dental assistants to administer certain injections, highlighting the implications for dental practices and patient care.
Be sure to listen for more insights!
Chew on This! A Dental Podcast
Chew on This #70 Space Dentistry, Turkey Teeth and Frisky Koalas
Chew On This! #66 Mystery Edition! Scottish Dentist Goes Rogue
Link to the articles:
Smile Beyond the Stars: A Narrative Review Exploring the Challenges for Dentistry in Space
Official Rulemaking Record Minnesota Board of Dentistry (Starts on page 269):
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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
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My insurance course is here to help! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
https://www.odysseymgmt.com/dental-insurance
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Visit odysseymgmt.com to check out my book, webinars and courses.
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Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
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What's the big deal with the AADOM Conference? New attendees are often surprised by the event so let me share what to expect. The AADOM Conference offers networking and educational sessions plus key opportunities for dental office managers to elevate their careers. āRechargedā is a common way to describe how you'll feel after the sessions. I'll cover:
Who attendsHow it's evolved over the years
The quality of education
The various awards & designations
This conference is on my ādon't miss" list. Hope to see you there!
Links:
www.AADOMConference.com
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https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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I'm sharing a recent podcast episode I recorded with my friends at A Breath of Fresh Air. Their podcast focuses on dental billing and they wanted my thoughts on our industryās future.
We talked about the surprising ways dental and medical billing might start to merge, and why having top-notch training and qualifications isn't just a good idea ā it's a must. And, of course, weāre dishing out plenty of practical tips, insider insights, and a few laughs along the way.
I hope this episode is helpful. Definitely check out their podcast for more dental billing talk!
Links
Essential Dental Services
Breath of Fresh Air Dental Podcast: The Future of Dental Billing: Teresa Duncan Looks into her Crystal Ball
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https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Dealing with out-of-control claims can feel overwhelming but Iām here to help you get a handle on it. Weāll break down actionable steps to bring order to the chaos and make sure your dental aging report cleans up nicely.
Iāll walk you through essential steps like setting up separate bank accounts to keep things organized, running insurance aging reports to keep track of pending claims, and sorting out those duplicate claims before deadlines hit. My advice on staying patient and organized will also be a key part of our discussionāthese are crucial skills for mastering the insurance game.
A few talking points:Run Your Reports
Resubmit Older Claims
Check Your Portals
Check EFT Deposits
Call-Chat-Inquire About Claims by Carrier
Notify Patients about balances
Reference:The Advantages of Electronic Transactions
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https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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YouTube: https://youtube.com/@odysseymgmt
You should know a few facts about leaving a network before you make any big decisions. In this solo episode, I share tidbits from my hundreds of strategy calls with dentists and managers on this topic. Typically the call starts out with a focus on how much revenue can be generated and patient reactions. Iām more concerned with level-setting your expectations and taking care of your team members.
Touchpoints:
Losing patients will suck
Why staying in touch with your patients is a requirement
Plan to begin a year ahead of termination
Are you ready to not just market but become a marketing machine?
Your team can torpedo your out of network dreams
Going out of network may not be the answer for you right now. Or this could persuade you to take the leap. I have no skin in the game. I just want you to be successful in your chosen business model. Hope this helps!
Links:
Schedule a strategy session with me
Mastering Dental Marketing with Sean Hamel
Bite-Sized Social Media Strategies for Dental Teams with Rita Zamora
Shake Up Your Marketing with Gary Bird of SMC National
My events page
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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
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My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
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Visit odysseymgmt.com to check out my book, webinars and courses.
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Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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My Mid-Year Insurance Update webinar generated a lot of questions (as usual!). I couldnāt answer them all so I thought Iād share them with you. The webinar touched on Open Season, Medicare Advantage, audits, materials upgrades and participation considerations. This mixed bag of questions was fun to answer and I hope you are able to utilize the info!
A few talking points:
Navigating shared networks
Billing for non-covered services
Self-funded and fully funded
Medicare Advantage fraud, waste and abuse training
Links:
The Mid-Year Insurance Update with Teresa Duncan
How Medicare works with other insurance
Coordination of Medicare and FEHB Benefits
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https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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In this episode I was able to hang out with Sean Hamel, the brain behind the Art of Dental Marketing. He believes strongly in personalized, emotionally engaging marketing and gave us lots of examples. He talked about using killer videos and photos to rock Google My Business and then shared super creative ways to get your practice noticed in your community. I still have a lot to learn about videos and self-promotion! Ready to level up your marketing? Let's dive in!
A few talking points:
Humanizing dental practices through relatable experiences.
Dental fear affects buying decisions, marketing crucial.
Don't be afraid to express yourself in your community!
Connect with Sean: Art of Dental marketing | Art of Dental Marketing gm strategy call | Pocket Video Coach
IG:
@artofdentalmarketing@storybaseddentalmarketing
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https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Don't forget to check out the video episode on YouTube!
My friend Brant Herman joins me to talk about virtual clinical dentistry. It's not a stretch to call him a dental visionary. His Mouthwatch camera enabled low cost intraoral imaging at a time when documentation needs increased tremendously. It was a foray into teledentistry that led to our topic of virtual care solutions. Dentistry.one is helping dentists interact and treat patients who often can't make it into our offices. For all of you who want to help the underserved population but are reluctant to deal with state agencies, this is for you. I'm very hopeful about what Brant's doing and hope you become involved!
A few talking points:
Virtual dentistryās staying power
COVID-19ās impact on his teledentistry company
The future of dentistry - I love this topic!
Connect with Brant: mouthwatch.com | dentistry.one | LinkedIn
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Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
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Don't forget to check out the video episode on YouTube!
In this special mini edition of āNobody Told Me That!ā I turned the reins over to Rita Zamora of Connect 90 to share her expertise in social media content. Social media fatigue is real, but Rita has solutions.
Bonus Tip ā Get Some Help: If social media still feels too daunting, Rita advises considering professional help, such as the services offered by her team at Connect 90. They offer a free 30-day trial for social media management, with no obligations or long-term contracts.
Connect with Rita Zamora: Website | Connect90
-------------
Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.
https://www.odysseymgmt.com/synergy
NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.
-------------
My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.
-------------
Visit odysseymgmt.com to check out my book, webinars and courses.
-------------
Donāt forget to check out my other podcast Chew on This - A Dental Podcast!
**If you like the show then Iād appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
YouTube: https://youtube.com/@odysseymgmt
- Näytä enemmän
