Episodit
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Julie and her Pals dive into a podcast that she took a bit of offense too. Find out why!
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In this episode, Julie gets deep into why she does SPA. Her diagnosis of an autoimmune disease secured her belief in self-care, how it's not "woo woo," and how it very well could save your life. Could you use more business resources from me and my trusted SpaHive
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Not one, not two, but THREE spa experts and friends are coming to you today for this episode. Listen in as we talk who disliked who, man grooming and being a leader… OH MY!Could you use more business resources from me and my trusted SpaHive
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Julie’s TOP three Takeaways:
Progress Over Perfection: Julie emphasizes that moving forward, even when things aren’t perfect, is key. This mindset shift has helped her keep the podcast going and stay connected with her audience, despite the challenges. Progress beats perfection every time, and embracing this approach fuels both personal and professional growth.Soul ROI and Joy: Julie discusses how important it is to do what brings you joy and feeds your soul. If a project starts to feel draining, it’s time to reevaluate and find ways to realign it with your passion and purpose. This reminder to prioritize meaningful work resonates across all aspects of life and business.Start Even When You’re Not Ready: Julie’s journey with the podcast showcases the power of jumping in without waiting to feel perfectly prepared. This lesson is a call to action for spa professionals and entrepreneurs—embrace the unknown, trust the process, and allow room for growth and learning along the way.Could you use more business resources from me and my trusted SpaHive Community? Join us for free at
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Julie’s QUICK TIP Takeaways
1. Spot the Stars—And Demand Better
Recognize the vendor partners who truly support you. The ones who go out of their way, like Zoe who braved a two-hour drive to keep her promise, are the ones you need on your team. If you’re not getting that dedication, don’t settle—escalate it to someone who will make it happen.
2. Treat Business Like Personal Relationships
Remember, this industry is all about personal connections. Your business relationships should be nurtured with the same care you’d give a friendship. If it’s not working, address it openly, and if it can’t be fixed, move on to partners who align with your goals and values. Your success depends on finding people who are in it with you!
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Julie’s QUICK TIP Takeaways
The Importance of an Onboarding Plan: When bringing on a new manager or leadership team member, having a structured onboarding plan is crucial. It sets the tone for their experience and ensures they feel supported and confident in their role, which can lead to long-term retention and success.
Hiring Should Be Thoughtful, Not Desperate: Avoid hiring in desperation. Treat the hiring process like building a long-term partnership. Get to know the person through multiple interviews, and ensure they align with the company's culture and long-term goals.
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Julie’s TOP THREE Takeaways
Lean into the “good-enough”: Embracing the idea that "good enough" can sometimes be sufficient. This mindset shift can help alleviate pressure and allow space for growth, even if the concept feels uncomfortable for high achievers.The Power of Human Connection: A key theme is the critical role of personal connections in the spa industry. Stay True to Yourself: As much as I enjoy hosting and connecting with others, I cannot stress enough the importance of not sacrificing personal well-being for the sake of the business. Staying true to oneself and finding a balance between professional and personal fulfillment is crucial for long-term success and happiness.Could you use more business resources from me and my trusted SpaHive Community? Join us for free at
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Julie’s QUICK TIP Takeaways
Tailor Your Holiday Offerings to Client Needs
During the holidays, people crave relaxation, sanity, and convenience. Consider creating seasonal services that cater to these desires, like adding perks (e.g., gift wrapping) with spa services. A personalized holiday experience will boost both service and retail sales.
Set Clear Goals for the Season
Before you dive into holiday planning, define what success looks like for your spa. Do you want to generate extra revenue, increase brand awareness, or reward loyal customers? Knowing your goals will help you focus your promotions and holiday efforts effectively.
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Julie’s Top Three Takeaways
Fill Your Soul Cup: Beyond just working hard, it's vital to make time for soul-enriching activities. Whether it's chatting with friends, spending time outdoors, or digging clams (yes, clams!), the things that light up your spirit are just as important as the grind.
Community Connections Matter: Relationships bring happiness, reduce stress, and help you grow. Whether it's sharing pie recipes with a 94-year-old neighbor or simply checking in with friends, these connections fuel your well-being. Don’t underestimate the power of a good conversation or a meaningful connection!
Balance the Grind with Intentional Living: It’s easy to get stuck in "grind mode," but stepping back to refocus on what really matters brings clarity. Stay intentional, make space for what makes you feel alive, and don’t forget that success is about more than just work—it’s about how you feel living your life.
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Julie’s TOP THREE Takeaways
1. Embrace Fall’s Energy as a Fresh Start
Just like back-to-school season, fall brings a renewed sense of focus and productivity. Whether you’ve taken it easy during summer or been overwhelmed with work, this is the perfect time to shake it off and get back in the game. Fall is your opportunity to reset, refocus, and push toward your goals for the year’s end.
2. Fall into Q4 with a Clear and Measurable Goal
Q4 isn’t the time for vague or massive goals. It's your last sprint! Break down exactly what you want to accomplish and make it something measurable. Whether it’s boosting revenue, hosting holiday parties, or prioritizing self-care, make sure it’s something you can track and feel great about.
3. Align Your 90-Day Sprint with What Matters
Julie shared her own 90-day sprint goal, focusing on self-improvement without stepping back from her business. What’s your sprint goal? Whether it's financial, personal, or family-focused, now is the time to get specific about what will bring you a sense of accomplishment by year’s end.
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Julie's Quick Tip: Don't leave an event without meeting, connecting and exchanging with THREE people!
Podcast Challenge- Who will you connect with in the next three days that will make your SOUL happy?
Snag your SpaHive Connecticut event Ticket NOW - Use Code SPONSOR25 for an extra savings!
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Julie’s TOP three takeaways:
The Power of the "Why": It's not just about setting big goals like hitting a million dollars in revenue—it's about understanding why you want to achieve them. Digging deep into your motivation can reveal the true driving force behind your goals, making them even more meaningful and attainable.
Autopilot No More: Are you on autopilot in your business? Julie encourages entrepreneurs to break free from routine thinking and really question what they want and why. It’s all about being intentional with your goals and not just going through the motions.
Cliff Notes Magic: Julie shares a game-changing tip she picked up from Mel Robbins: ask "Why?" five times. This simple exercise can help you uncover the deeper reasons behind your desires, making sure your actions align with your true aspirations.
Mel Robbins Podcast
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Discover Skin Science Solutions with Stan Kapica!
Email: [email protected]
Julie’s Top THREE Takeaways
Be authentic: Figure out what your brand is, and what aligns with it and leave the rest.
Addressing Obstacles and Overcoming Fear: Address fears and obstacles that prevent progress, such as the belief that the business will fall apart without the owner.
Balancing Work and Business Development: The main challenge discussed is finding a balance between working in the business (e.g., providing services, handling day-to-day tasks) and working on the business (e.g., strategizing for future growth, setting long-term goals). Many owners struggle to focus on strategic planning because they are overwhelmed by daily operations.
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Julies TOP THREE Takeaways
Embrace Staff Turnover as Part of the Journey: Losing team members, even the ones you thought would be with you for the long haul, is just part of the business. It’s tough, but it’s also a learning experience. We can’t take it personally—it’s just part of the journey for both you and them.
Get Strategic with Hiring: Consider hiring part-time staff and allowing them to earn more hours as they prove themselves. This approach sets clear expectations and creates a partnership where both sides are committed to success. It’s all about building a relationship from day one.
Know What Drives Your Team: Take the time to understand what’s motivating each of your team members. Is it saving for something big? Is it career advancement? Knowing this helps you tailor your approach, which can go a long way in keeping them on board.
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Julie's Top Three Takeaways:
Continuing Education is Key: Estheticians need ongoing education to build confidence, stay updated on industry standards, and deliver better results to their clients.
Non-Invasive Technology for Sensitive Skin: Devices like EpiStep offer a non-invasive, results-oriented alternative for estheticians, particularly beneficial for clients with sensitive skin.
Knowledge is Power: The more knowledgeable estheticians are about products, ingredients, and skin biology, the more confident and successful they will be in their practice.
Contact Jennifer Crable at [email protected]!
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Julie’s TOP THREE Takeaways:
Mindset Matters: Morning Magic! 🌅
Is the morning routine dead? Not for everyone! It might sound old school, but setting aside time in the morning to meditate, practice gratitude, and visualize goals can set a positive tone for your entire day. It’s your daily dose of sunshine, even when the weather isn’t cooperating!
Get Off the Hamster Wheel! 🐹
Ever feel like you're running in circles but not getting anywhere? Identify what you love to do, what you don’t love, and what you wish you could do more of. Then, develop a plan to focus on what you love and delegate the rest. It's time to break free from the daily grind and start living the life you envision!
Join the Workshop Extravaganza! 🎉Want to dive deeper and work directly on your strategy? The October business-building workshop in the stunning Chesapeake Bay is your golden ticket! Limited to just 15 attendees, it’s a chance to craft your goals, strengthen your strategy, and maybe even enjoy some Maryland crab cakes. Check the show notes for more details and snag your spot before it’s gone!
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Julie’s TOP THREE Takeaways
The Magic of Spa Hive Events
Spa Hive events are more than just gatherings; they’re a place where sparks fly and connections are made. At these events, you can step out of your comfort zone and engage with fellow spa owners and leaders to spark new ideas and push for growth. These events are meticulously planned yet open to spontaneous moments of brilliance, ensuring you get the most out of your experience.Why You Should Attend
Attending a Spa Hive event is about finding your business bestie, someone who will be there for you five or ten years down the road. It's a chance to connect with industry veterans and newcomers alike, sharing experiences and solutions to common challenges. These events offer a judgment-free zone where everyone is eager to learn and grow together, proving that you’re never alone in your journey.What to Expect at Spa Hive Events
Every Spa Hive event guarantees incredible speakers, networking opportunities, and interactive town hall power panels. These panels aren't just about listening but engaging and sharing your insights, ensuring everyone benefits from the collective wisdom. You’ll also enjoy beautiful locations, delicious food, and leave with actionable business practices that can immediately impact your spa's success.
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Julie’s TOP Three Takeaways
Surround Yourself with the Right People: The secret to success isn't just about individual effort but about the community and team you build around you. High-performing, resilient teams are crucial, and strong leadership in cultivating these teams is essential.
Building a Strong Culture: A successful business thrives on a robust culture of appreciation, gratitude, and clear communication. Regular one-on-one meetings and a strong onboarding process are vital to maintaining this culture and ensuring everyone is aligned with the business's goals and values.
Focus on People First: Prioritizing people—both your team and clients—over products and profits creates a foundation for lasting success. Providing the right tools, training, and environment for your team will naturally lead to increased profitability and business growth.
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Julie’s Top Two Takaways
Organize your Space An organized workspace leads to an organized mind and business. Clear the clutter from your workspace, both at home and in your spa, to boost productivity and focus. Remember, an organized environment fosters success.
Organize your Goals Regularly review and adjust your goals. Look at your vision board, assess your progress, and ensure your objectives remain relevant. Break down your long-term goals into achievable weekly, monthly, and quarterly targets.
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Julie’s TOP Three Takeaways
Communication is Key: Dive into how effective communication with clients, team members, and even yourself can be the magic wand to prevent complaints and foster harmony.
Facing Challenges Head-On: Learn from real-life stories about navigating tricky situations, like dealing with team resistance or managing high-profile clients, and how open dialogue can turn things around.
Leadership Lessons: Get insights into the transition from being a provider to a manager, including the bumps along the way and the importance of building trust and respect within your team.
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