Episodit
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On today’s episode, Mark sits down with Corey Pinegar, CEO of Reach and TEAM, to discuss how outsourcing and remote staffing are revolutionizing dental practices. Corey shares his remarkable journey, starting with purchasing a dental service company for just $1 at 22 years old and growing it into a thriving business with over 200 employees. The duo dives deep into the challenges dentists face, including staff shortages, missed phone calls, and revenue inefficiencies, and how Corey’s companies tackle these issues with cost-effective, virtual team solutions. Discover how Reach integrates seamlessly with dental offices, trains international team members to excel in specialized tasks like insurance verification and patient scheduling, and ensures HIPAA compliance. Corey also addresses concerns about security, quality, and the future of the global workforce in dentistry.
EPISODE RESOURCES
www.getreach.co https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Mark welcomes Dr. Chris Green, an accomplished dentist, multi-practice owner, DSI Black Belt coach, and now a published author, to discuss strategies for optimizing dental practice efficiency and profitability. Dr. Green shares tactical advice on combating patient cancellations, scaling with multiple providers, and balancing clinical time with CEO responsibilities. The duo also delves into insights from Dr. Green’s latest book, The Dental Financial Coordinator Position Manual, a resource designed to streamline insurance processes and maximize collections. Whether you’re navigating the challenges of PPOs or exploring the path to fee-for-service, this episode offers valuable lessons for every stage of practice ownership.
EPISODE RESOURCES
ThePracticeLaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
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On today’s episode, Mark sits down with Dr. Cole Herzik, a general dentist, entrepreneur, and host of multiple podcasts, including Dental Student Vibes. Dr. Herzik shares his journey from dental school to launching his consulting company, MENTOR, which empowers young dental professionals to discover their passions and chart their unique career paths. He reflects on the pivotal role of mentorship in his life, including the life-changing wisdom imparted by his grandfather and his experiences overcoming toxic work environments early in his career.
Dr. Herzik also opens up about the importance of self-awareness, embracing personal superpowers, and redefining success in dentistry beyond clinical practice. Whether through speaking, coaching, or podcasting, Dr. Herzik’s message is clear: take charge of your path, surround yourself with the right influences, and never stop dreaming big.
EPISODE RESOURCES
https://www.mentordr.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Mark continues his deep dive with Mark Henderson Leary, certified EOS Implementer and host of the Practice Freedom Podcast. In this second installment, Mark shares how healthcare leaders can identify their ideal “puzzle piece” integrators and overcome common pitfalls in running their practices. The conversation spans hiring strategies, avoiding financial blind spots, and learning to balance visionary leadership with practical execution.
Don’t miss this powerful conclusion to the two-part series.EPISODE RESOURCES
markhendersonleary.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, we welcome Mark Henderson Leary, a certified EOS Implementer, entrepreneur, and host of the Practice Freedom Podcast. Mark shares his journey from a “flavor of the month” CEO to a transformative coach for healthcare professionals, guiding them to achieve sustainable growth and personal fulfillment. Together, they unpack the challenges of balancing roles as visionary leaders, integrators, and high-value caregivers in private practice, emphasizing how clarity in purpose and well-structured systems are crucial to avoiding burnout.
Don't miss part two for deeper strategies and solutions.EPISODE RESOURCES
markhendersonleary.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s second installment of the conversation with Aurora Winter, Mark delves deeper into the future of publishing, storytelling, and the transformative power of AI. Aurora shares her latest ventures, from utilizing AI tools like Notebook LM and Runway to streamline writing and create cinematic book trailers, to the game-changing potential of platforms like Kickstarter for independent authors. She offers a visionary take on how thought leaders and entrepreneurs can harness their unique stories to stand out in a rapidly evolving digital world.
Aurora also discusses the collaborative potential of AI in content creation, how to use it as a brainstorming and research assistant, and why authors should focus on owning their stories to stay ahead of the curve. Whether you’re an aspiring author, entrepreneur, or just curious about the latest in AI and publishing, this episode is packed with actionable insights to inspire your next move.
EPISODE RESOURCES
www.SamePagePublishing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, we sit down with best-selling author and media strategist Aurora Winter for the first of a two-part conversation. Aurora, a former TV executive turned entrepreneur, shares her expertise in storytelling, neuroscience, and publishing. She dives into her journey from writing nonfiction to creating a young adult fantasy series, inspired by her love for impactful stories like C.S. Lewis’ The Chronicles of Narnia. Aurora discusses the transition between traditional publishing and indie publishing, the advantages of crowdfunding platforms like Kickstarter for launching creative projects, and the entrepreneurial potential of turning books into powerful marketing tools. Packed with actionable insights for healthcare entrepreneurs and beyond, this episode offers a wealth of strategies to leverage stories, books, and AI to grow your brand and influence.
EPISODE RESOURCES
www.SamePagePublishing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, we welcome the insightful Dr. Summer Kassmel, DSI Black Belt Coach, entrepreneur, and practice owner, to dive deep into the art and science of case acceptance. Mark and Summer explore the critical role of team dynamics, communication, and understanding patient objections in boosting treatment plan success. Dr. Kassmel shares her proven strategies for creating a seamless patient experience, from the first phone call to the exam chair, emphasizing the importance of a unified philosophy of care.
Listen in as they discuss the power of team collaboration, the significance of aligning on core health pillars, and how mastering every patient touchpoint can revolutionize your practice. Whether you're looking to improve patient satisfaction or increase profitability, this episode is packed with actionable insights for every dental leader.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Rob Montgomery and Dr. Paul Goodman welcome back the dynamic Dr. Mark Costas, host of the Dentalpreneur Podcast, to discuss the challenges and opportunities in modern dentistry. From HR hurdles and practice ownership to DSOs and global non-profit initiatives, Mark shares his insights on recruiting and retaining top talent, adapting to post-pandemic realities, and navigating the shifting tides of practice transitions.
Mark also delves into his inspiring work with Smile Outreach International, a non-profit bringing sustainable dental care to underserved communities worldwide. Tune in to hear about his innovative approach to dentistry, from managing multi-location practices to fostering mentorship and creating a legacy of giving back.
EPISODE RESOURCES
https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Dr. Mark Costes joins Julieanne O'Connor and Michael Keeter to share his extraordinary journey from humble beginnings to becoming a successful entrepreneur, philanthropist, and dental industry leader. Mark reflects on overcoming childhood learning challenges, a life-changing accident that sparked his passion for dentistry, and the resilience it took to earn his spot in dental school after 21 applications. He also discusses founding Smile Outreach International, a nonprofit bringing dental care to underserved communities worldwide, and how his experiences in business, family, and personal development have shaped his mission to leave a legacy of impact.
EPISODE RESOURCES
https://influentialdentists.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today's episode, Mark answers audience questions from the Henry Schein event. Covering some of the most pressing topics for dental practice owners, Mark shares his expertise and strategies to help practices thrive.
He tackles questions on attracting new patients without compromising fees or pride, whether to pursue an acquisition or start a practice from scratch, and the top considerations when building a dream multi-specialty practice—focusing on HR, culture, and facility design. Mark also dives into the success of DSOs, explaining what private practice owners can learn and implement from their strategies. Finally, he offers practical advice on effectively marketing a membership plan while maintaining fairness and trust with existing patients.
EPISODE RESOURCES
https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today's episode, Mark shares highlights from his recent presentation at a Henry Schein event, where he spoke about the critical pillars of building a profitable and efficient dental practice. Mark dives into systemization, leadership, culture, and overhead control as the foundational elements for success. He also addresses common challenges faced by dental practice owners, including high overhead, HR struggles, and unrealistic patient expectations.
Drawing on industry statistics and trends, Mark explores topics like rising retirement ages, profitability concerns, and the impact of PPO plans. He introduces the importance of mentorship and assessments, outlining his innovative belt system to classify and improve practices. With a passion for helping dentists accelerate their journey to making clinical dentistry optional, Mark provides actionable insights for creating a practice that thrives while enhancing personal and professional freedom.
EPISODE RESOURCES
https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Mark continues his insightful conversation with Laura Maley and Michael Anderson, co-founders of Wunderist Agency, as they unveil the cutting-edge strategies and tools that are transforming dental marketing. The trio dives into Wunderist's innovative ROI tracking technology, which integrates seamlessly with major PMS systems to attribute marketing dollars directly to production outcomes—finally solving the mystery of true marketing ROI.
Michael and Laura also share how their team is tackling online scheduling to enhance patient conversion and streamline operations while leveraging AI for smarter, more personalized lead nurturing. From automated follow-ups to creative re-engagement funnels, they reveal how practices can capture opportunities left on the table, like missed calls or unclosed treatment plans. The episode wraps up with a look at social media strategies, including their time-efficient content creation system that allows dentists to be visible and relevant with minimal effort.
EPISODE RESOURCES
www.wonderistagency.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Mark sits down with Laura and Michael, co-founders of Wunderist Agency, to explore how they’ve disrupted dental marketing by focusing on authenticity, execution, and real results. Laura shares her journey from big-brand marketing to helping dentists build meaningful, differentiated brands that attract their ideal patients. Meanwhile, Michael dives into how operational consistency and technology play a critical role in converting leads into real production.
They also reveal Wunderist’s game-changing integration with practice management systems like Dentrix and Open Dental, which allows dentists to track their marketing ROI down to actual treatment completed. This groundbreaking solution bridges the gap between advertising spend and patient results, empowering practices to make data-driven decisions and optimize campaigns. Whether you're a startup or in a saturated market, the insights here will help you stand out, connect with patients, and maximize every marketing dollar.
EPISODE RESOURCES
www.wonderistagency.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today's episode, Mark welcomes back Chip Fichtner, founder and principal of Large Practice Sales, for an in-depth discussion about the evolving landscape of dental practice transitions and the rise of "invisible DSOs." Chip dives into the current private equity market, the increasing trend of younger doctors joining DSOs, and the key factors that make practices and DSOs attractive for recapitalizations. He shares invaluable insights into choosing the right DSO partner, avoiding common pitfalls, and understanding the significant growth potential that partnerships can offer. Chip also discusses the unique challenges for rural and specialty practices, the future of consolidation in dentistry, and practical advice for younger doctors looking to acquire practices. Whether you're considering a partnership or navigating consolidation in your market, this episode is packed with actionable advice and forward-looking strategies.
EPISODE RESOURCES
https://largepracticesales.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today's episode, Mark continues his deep dive with dental billing and revenue cycle management expert Penny Reed, Chief Growth Officer at E-Assist Dental Solutions. Penny breaks down five powerful strategies to improve collections, streamline billing processes, and ensure dental practices get paid what they’re owed. From understanding chair hour values and optimizing PPO contracts to collecting patient co-pays upfront and sending clean claims, Penny shares actionable insights for dentists navigating the complexities of insurance and revenue systems. Plus, she highlights the importance of accurate reporting, solid protocols, and leveraging AI tools to simplify communication and billing follow-ups. If you're tired of revenue leaks and denied claims, this episode offers the clarity and tools to transform your practice’s financial health.
EPISODE RESOURCES
https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today's episode, Mark welcomes back Penny Reed, Chief Growth Officer at E-Assist Dental Solutions and a leader in dental business coaching. Penny shares her wealth of experience in revenue cycle management (RCM) and explains why a broken billing system can wreak havoc on your cash flow and patient relationships. Together, they dive deep into the importance of accurate insurance verification, airtight financial policies, and clean claims submission to prevent the dreaded "garbage in, garbage out" scenario. Penny also discusses the growing role of AI in claims processing, outsourcing RCM for efficiency, and the critical need for team alignment and communication to ensure a successful partnership. If you've struggled with collections, operational gaps, or billing frustrations, this episode is packed with insights to streamline your revenue systems and boost profitability.
EPISODE RESOURCES
https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Dr. Summer Kassmel, Dr. Kelly Dove and Ashlee Hirschfeld discuss the importance of CEO/admin time in scaling your practice and maintaining balance in your life. They share how intentional planning, such as “pre-week planning” and blocking deep work sessions, allowed her to build a thriving multi-practice business while maintaining a family-first schedule. The group dives into identifying high-value tasks, prioritizing projects that truly “move the needle,” and creating systems to tackle recurring problems, like team miscommunications or inefficiencies.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Dr. Summer Kassmel and Ashlee Hirschfeld are joined by the inspirational Dr. Kelly Dove, fellow Black Belt coach and multi-practice owner, for an insightful discussion on maximizing CEO and admin time. Kelly shares her journey of intentionally designing her practice to fit her life, including switching to 7-to-2 work hours to better balance clinical efficiency, leadership responsibilities, and family time. They dive deep into the challenges many doctors face when trying to carve out admin time, from fear of lost production to the difficulty of deep work and hard conversations. Kelly outlines her powerful strategies, including pre-week planning, prioritization frameworks like “bucket lists” and “dollar lists,” and creating intentional space for focused, uninterrupted work.
EPISODE RESOURCES
https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast -
On today’s episode, Mark sits down with Dr. Jared Hill and Dr. Dan Nelson, founders of the Dental Legacy Foundation, to discuss their game-changing approach to mission dentistry. From their inspiring work in Tanzania—building sustainable dental clinics and fostering local dentist training—to upcoming projects in Mexico and the Dominican Republic, the conversation highlights the power of collaboration, resilience, and a shared vision for lasting impact. They delve into the challenges of establishing remote clinics, the importance of training local providers, and their plans to expand their model of care across Tanzania. You’ll also hear about their upcoming retreats, including an enriching CE event in Nicaragua designed to inspire dentists to align their practices with their life goals and legacy.
EPISODE RESOURCES
elevationassociation.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast - Näytä enemmän
