Episodit
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Anurag Vardhan Sinha, Senior Vice President and Head of Communications, Media & Entertainment and Technology, Cognizant explores:
1. How AI is fundamentally changing the way telecom operators enhance customer experiences and drive operational efficiencies
2. How operators are leveraging AI to unlock value, create innovative products and tap into new customer segments
3. Generative AI use cases for telecom
4. How AI will impact operator OpEx and CapEx
5. Cognizant’s role in helping operators implement their AI-driven strategies
To learn more, visit cognizant.com
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Gilles Garcia, Senior Director and Business Lead, Wired and Wireless Group at AMD discusses:
1. The role of network virtualization in Open RAN and similarities between vRAN and Open RAN architectures
2. How AMD's high-performance computing and adaptive computing technologies contribute to enhancing performance and scalability in a virtualized RAN environment
3. How the addition of FPGA solutions, via AMD's acquisition of Xilinx, has bolstered the capabilities of AMD's portfolio for vRAN
4. The collaboration between Samsung Electronics, Vodafone, and AMD in February this year and some of its key outcomes
To learn more, visit www.amd.com
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Al Hsieh, Business Execution and Operation Manager at G REIGNS discusses:
1. The impact of Open RAN architecture on the performance and security of enterprise private networks, and the challenges and advantages to deploying Open RAN in private networks compared to public networks
2. The company’s REIGN CORE S2 solution and its ability to integrate with Open RAN management technologies, such as the near-RT RIC and non-RT RIC
3. Open RAN projects that G REIGNS has been involved in, the outcomes of these projects and the lessons learned
4. The role of standardization and standard bodies in Open RAN and how G REIGNS ensures its solutions align with Open RAN standards
To learn more, visit www.reignnet.com
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Marcin Dryjanski, CEO and Principal Consultant at Rimedo Labs discusses the role of RAN Intelligent Controllers (RICs) for Open RAN, and how RICs power a multi-vendor, disaggregated architecture. He explores how the latest xApps and rApps enhance the capabilities of the RIC and some of the latest use cases for these apps. Marcin reveals some of the collaborative efforts underway in the Open RAN space, and his thoughts on how standard bodies influence the adoption of Open RAN. He talks about how Rimedo Labs’ origins and his own academic involvement with the Poznan University of Technology has shaped Rimedo Lab’s approach towards R&D and innovation in Open RAN. Marcin also touches upon the company’s approach to end-to-end testing for Open RAN, and why this is a critical area in Open RAN implementations.
To learn more, visit rimedolabs.com
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Chris Gu, Principal Product Manager at Spirent Communications goes into an in-depth discussion on the concept of Open RAN split and why balancing centralization with disaggregation is important. Chris explores the main deployment topologies seen in real-world Open RAN implementations, and the considerations that influence whether operators should choose a centralized or disaggregated model. Chris explains how different RAN splits impacts network performance and end-user experience, as well as network security. He also discusses the role of real-time end-to-end testing in both disaggregated and centralized Open RAN, and how Spirent’s solutions address performance testing needs in all scenarios.
To learn more, visit spirent.com
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Jason Raymer, Senior Vice President of Revenue and Client Experience at iQmetrix explores the top five megatrends shaping telecom retail in 2024, based on the iQmetrix Trends in Telecom Retail report released last year. Jason discusses the strategies telecom retailers can adopt to address the labor shortages and high turnover rates impacting the industry, and the role that AI will play in enhancing customer experience and operational efficiency over the next few years. Jason explains how telecom retailers might need to adjust their sales and marketing approaches, given that consumers are holding onto their devices for longer periods of time, and predicts the impact that wireline MVNOs and their bundling strategies will have on traditional wireless carriers. He also looks at the concept of Interconnected Commerce and its adoption in telecom retail.
To learn more, visit www.iqmetrix.com/industry-intelligence/2024-telecom-retail-trends
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This episode explores the transformative role of Digital Twin technology and Decision Intelligence in Business Support Systems (BSS). Fahri Kercek, Head of Product Strategy at Etiya, discusses how Digital Twins, particularly the Digital Twin of Customer (DToC), empower telecom operators and other industries to deliver hyper-personalized customer experiences, enhance decision-making, and drive operational efficiency. Listen to the episode to learn:
The role of digital twin technology in telecom networksThe history of digital twin technology and its most popular use cases todayThe adoption of DToC in real-world applications, and its benefits and outcomesWhat operators need to deploy digital twin technologyOther industries that can benefit from digital twin technologyThe 'humanization of AI' and how it relates to the digital twinThe future of AI in telecomsTo learn more, check out Etiya’s Digital Business Platforms
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Rodrigo Brito, Head of Security, Cloud and Network Services at Nokia explores findings from the 10th edition of Nokia’s Threat Intelligence Report. Rodrigo reveals some of the key trends in telecom sector attacks, the differences between IT security and telecom security, and the role of Generative AI in cybersecurity. Rodrigo also discusses the unique cybersecurity challenges faced by the U.S. as well as the impact of quantum computing on telecom security.
To read the full report, visit onestore.nokia.com/asset/214202
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James Garvert, Senior Vice President and General Manager of TransUnion’s TruContact™ Communications and Contact Center Solutions discusses:
- TransUnion’s recent partnership with First Orion and Transaction Network Services (TNS), which brings branded calling with logos to subscribers of the top three US wireless carriers
- The technology behind end-to-end call authentication and verification
- The impact of branded calling on businesses, in terms of preventing fraud and improving consumer trust
- Key factors driving branded calling adoption among enterprises
To learn more, visit www.transunion.com
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Barbara Dondiego, CEO at AVOXI explores findings from the company's 2024 State of International Voice for the Contact Center Report, including:
- The biggest challenges enterprises face today in terms of voice communications
- The factors driving the shift of voice communication to the cloud and the role of telcos in the cloud voice ecosystem
- How artificial intelligence (AI) impacts the evolution of voice, and what specific AI-driven innovations are enhancing the capabilities of voice solutions
- Why the voice landscape is highly fragmented, and the disadvantages on relying on multiple vendors to manage voice communication needs
To learn more, read the full report at avoxi.com/lp/the-state-of-international-voice-for-the-contact-center
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Bryan Smith, Vice President of Product Marketing at First Orion discusses:
- How branded calling enhances operational efficiency and improves customer experience for telcos
- The impact of First Orion's technology on consumer safety and security in telecoms
- Some of the partnerships that have driven the company’s success so far, and how these have benefited both enterprises and consumers
- What's next on the horizon for First Orion, including innovations in improving communication safety, security, and branded calling
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Stephen M. Kowal, Chief Commercial Officer at Nextivity discusses:
- How private LTE and private 5G networks address the connectivity needs of organizations
- How private networks are designed and commissioned
- How private 5G networks differ from private LTE, in terms of infrastructure, management and use cases
- Issues faced by operators and enterprises in deploying their private LTE and 5G networks, and how Nextivity’s solutions address these challenges
To learn more, visit nextivityinc.com
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Dominic Black, Growth Director and Principal Analyst at Cavell discusses:
- The key highlights of the Cavell Summit North America
- How the communication needs of enterprises, specifically SMEs, have evolved in recent years
- How the trends around work-from-anywhere (WFA) influenced SMEs’ investments in new communication platforms
- The current state of AI adoption in UCaaS and CcaaS, and some of the challenges faced by organizations deploying AI
To learn more, visit www.cavell.com/events/ccs-us
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Nisha Dutt, Managing Director and CEO at Subex discusses the role of AI and Generative AI in transforming CSP networks, and how they impact network operations and customer experience. Nisha reveals some of the challenges telcos face in leveraging AI for decision analytics and how Subex’s HyperSense AI addresses these challenges. Nisha shares success stories of telcos who have observed significant cost savings or revenue growth with the deployment of AI-powered analytics, and how technologies such as AI are also driving workplace equality.
To learn more, visit subex.com
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The Fast Mode spoke to Jennifer Kyriakakis, Founder and Chief Marketing Officer at MATRIXX Software on their recent collaboration with Hutchison Telecom Hong Kong (HTHK). Jennifer discusses some of the monetization challenges and opportunities faced by HTHK, how the deployment of MATRIXX’s digital monetization engine supported the telco's long-term objectives, the shift towards 'all-digital' experiences, and the impact of loyalty programs and rewards on subscriber churn.
To learn more, read the full case study at https://www.matrixx.com/customers/three-hk/
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Kevin Vachon, COO of MEF discusses the organization's upcoming Global Network-as-a-Service Event (GNE). Kevin shares insights into the key themes of the event, including NaaS ecosystems, automation, and evolving enterprise needs. He explores how MEF’s LSO framework supports automation, the growing demand for NaaS, and how standards-based SASE certifications enhance cybersecurity.
To learn more about the event, visit gne.mef.net
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In this episode of The Fast Mode’s Quick Chat series, Manish Tiwari, Head of Private Cellular Networks at Cradlepoint discusses the ongoing Ericsson Enterprise Industry Analyst Day taking place in Boston. Manish reveals the announcements lined up for the day, including the launch of an indoor 5G coverage neutral host solution which will be sold via a non-CSP route for the first time. Manish also explores the concept of Wireless WAN (WWAN), recent advancements in the space and how it benefits IoT rollouts. Additionally, Manish discusses the role of neutral host infrastructure in helping telcos enhance enterprise connectivity services, the contribution of Open RAN, as well as Ericsson’s leadership in the private 5G space.
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First Orion is a leading telecom software company with 16 years of expertise, specializing in branded calling and call protection solutions that revolutionize the mobile communication experience.
The Fast Mode recently spoke to Joe Stenziano, the CEO and president of First Orion, about the state of phone calling in 2024. Joe discussed:
The growing importance of branding in phone calling and how it enriches the call experience for today’s brandsHow a branded calling solution enhances call protection across two fronts: defence against bad actors and protection on the branding sideThe underlying technologies that enable next-gen calling solutions to be deployed at scale, and delivered seamlessly across any network or device, including cloud-based operations, analytics, artificial intelligence (AI) and machine learning (ML)The benefits of deploying First Orion’s Unified Communications as a Service (UCaaS) and Call Center as a Service (CCaaS) solutions on customers’ own network or infrastructureHow First Orion’s solutions support telcos in maintaining a consistent brand experienceImmediate and long-term outcomes in the telecom space, including increased engagement and subscriber affinityTo learn more, please visit:
Branded Communication | First OrionCommunication Protection | First Orion2023 Branded Calling Trends Report -
Ariana Lynn, Principal Analyst at The Fast Mode recently spoke to Bejoy Pankajakshan, Executive Vice President, Chief Technology and Strategy Officer, Mavenir. Bejoy discusses:
Mavenir’s recent hundred million investment round anchored by Siris and how it will accelerate Mavenir’s efforts in automation, sustainability, and artificial intelligenceHow cloud-native technologies power innovative, agile and automated networksThe roadmap for the rollout of cloud-native networks, including timelines, major milestones, and potential hurdlesThe importance of software compatibility with both private and public clouds and how Mavenir’s partnership with AWS supports operators in their shift to the cloudHow the flexibility of Mavenir’s Open vRAN solution and partner ecosystem have supported DISH Wireless’s nationwide deployment of cloud-native 5G Open RAN covering over 9,500 cell sites and 55,000 radios in just sixteen monthsTo learn more, visit www.mavenir.com
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In conjunction with the India Mobile Congress (IMC) 2022 that took place in New Delhi last month, Tara Neal, Executive Editor at The Fast Mode spoke to Bejoy Pankajakshan, EVP, Chief Technology and Strategy Officer at Mavenir.
In this podcast episode, Bejoy discusses the state of the Open RAN ecosystem and how close the industry is to fully-automated Open RAN networks. Bejoy also explores what telcos require for a successful cloud-native strategy and how they benefit from embracing cloud-native networks.
Additionally, Bejoy explains how Mavenir is helping its customers enter a new era of operations and service enablement with its broad portfolio, which of course, includes Open RAN.
Lastly, Bejoy examines the key challenges that network operators are facing as they shift to the next phase of their 5G strategies and some of the trends Mavenir sees in the larger telecoms market, as multiple industries invest in technologies that enable open, automated mobile networks.
To learn more, visit www.mavenir.com
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