Episodit
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Today, we’re talking about AI—a field surrounded by a lot of hype.
While AI promises to revolutionize industries, the truth is many projects fail to deliver real results.
That's why it’s so important to focus on initiatives that can actually make an impact.
But, how do you do that? How do you choose the right projects? How does AI fit into them? How do you measure success?To answer these questions, and many more, I will interview John Sukup, Founder of Expected X and an expert in driving AI-powered success.
In this episode, we’ll explore how John navigates beyond the hype to create meaningful AI solutions that deliver results. We'll dive into his journey, the challenges he’s faced, and what it takes to make AI work in the real world.
If you want to understand how AI can be leveraged for real change, you won't want to miss this conversation. -
Do you have a strong network?
Would you say you are part of a community? Do you feel a sense of belonging?
When was the last time you tried to enter into, or build, a new community?
Was it hard? Or is this something that comes easy to you?
In my own personal experience, getting into, or building a new community, is not easy. And sometimes, business can make it harder, or, more interesting.
That's our topic for today. With an interesting twist. Building a community across borders. Yes... building a community in a foreign country, with a foreign language, and foreign customs and cultural codes.
You don't want to miss this one! Our guest, Joe Teo, builds communities for a living. He is an immigrant himself, so he knows a thing or two about adapting to new environments.
Let's hear more about his story!
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Puuttuva jakso?
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I've been doing business development for over 5 years now.
You know what my biggest fear is? An empty calendar.
The absence of meetings.
Every person in sales knows this. You need meetings. You need people in front of you. Then you can work your magic.
Getting those meetings? Not that easy.
Enter the SALES DEVELOPMENT REPRESENTATIVE, the SDR. Their only job is to prospect clients, generate leads, and take them to meetings.
It's a hard business to be in I tell you. But the best SDRs? Oh they have FUN. Every new day is an opportunity to uncover new opportunities.
How do you assemble a team of great SDRs? How do you get the best of them?
Those are some of the questions I will ask today, to my amazing guest, Gabe Lullo... an experienced leader in the space, who, let me just tell you a few numbers... has trained over 8,000 salespeople across diverse businesses and, during his tenure in Alleyoop, he has personally hired and managed more than 1,500 SDRs...
Enjoy!
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The amount of data that gets uploaded on social media on a daily basis is mind numbing.
Numbers are beyond comprehension. Millions and millions of photos, videos, comments, blogs, interviews... you name it.
Everyone is fighting for attention. Craving for humans to focus on their latest creation. Trying to understand algorithms and make sense of why certain content goes viral and some don't.
So many questions. So many experts out there. What should we trust? is there a secret formula? a method?
Today, we're diving deep into the world of online marketing and content consumption with none other than Ted Harrison, the founder and CEO of neuemotion.
Ted's work at Neuemotion has revolutionized the way brands connect with audiences by applying neuroscience to understand how humans engage with content in the digital age.
I think we are in good hands. So sit tight, and enjoy the ride.
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Today, we have a special guest, Stive Suarez, a visionary tech leader at Xseed, with a wealth of experience driving innovation and software development across global markets.
Stive has been instrumental in shaping Xseed’s growth, particularly focusing on harnessing the immense talent pool in Latin America (LATAM).
In this episode, we’ll dive into Stive’s unique insights on why LATAM is emerging as a Tech Talent Hub; what it means to be a tech leader in the ever-evolving software development landscape, and Stive’s personal journey towards leadership.
Enjoy!
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Today we’re diving deep into the past, present, and future of cryptocurrency with none other than Riccardo Spagni, better known as "fluffypony." Riccardo has been a pivotal figure in the crypto world, particularly for his work with Monero, one of the leading privacy-focused cryptocurrencies.
In this episode, we’ll explore Riccardo's journey from the early days of Monero to his current projects. We’ll discuss why privacy became such an essential part of his mission and why it remains critical in today’s ever-increasingly digital world. We’ll also look at what’s working in the crypto space, what isn’t, and how governments around the world are grappling with crypto regulations.
We’ll touch on the hot topics of stablecoins and CBDCs, and Riccardo will share his thoughts on the challenges of achieving true decentralization at scale. Of course, we'll also explore what exciting innovations are on the horizon for blockchain technology.
So, whether you’re a crypto enthusiast or just curious about the future of decentralized finance, this episode promises a wealth of insights from one of the industry’s most influential voices. Let’s dive in!
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Happy Customers - Happy Life.
In this day and age, customer experience is everything. Delight customers, and they will come back, again and again, and advocate for your product or services.
Mess up your customer experience... Well, you might not live to tell the story.
But how do we get this right? How do we stand from the rest? How do we ensure our customer's experience is the best? How do we build communities? How does technology impact our efforts?
I think we have just the perfect guest to answer these questions. Christina Garnett, is a fractional chief customer officer and advisor, with a special talent for boosting customer satisfaction and fostering brand loyalty. From Fortune 500 companies, to small businesses, she's been there, done that.
Buckle up and enjoy the ride! get ready for 30 minutes of pure valuable content and advice.
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Today, we’re diving into the world of tech account management.
Our guest, Ryan McKesson, a seasoned professional who has carved out a successful career in this unique space. Ryan brings a wealth of experience in managing client relationships within the tech industry, where the intersection of technology and human connection is key.
How do you build relationships as an account manager? How do you build trust? How do you connect with your customers?
These are some of the questions we will answer today.
We’ll explore Ryan's journey, from what sparked his interest in technology and account management to the critical skills and challenges he’s faced along the way. We’ll also dive into how advancements like automation and AI might reshape the role of account managers in the future. Plus, we’ll learn a bit about how Ryan unwinds outside of the tech world.
Enjoy!
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Today, we’re honored to have Emille Bryant, a visionary entrepreneur, coach, and author, whose work centers around the Japanese concept of Ikigai—finding purpose and meaning in life; as a guest in our show.
Emille has built a business around this philosophy, helping people and organizations discover their true calling and align their efforts with their passions.
In a world where entrepreneurs are often pulled in a million directions, Emille believes that discovering your Ikigai is crucial for long-term success and personal fulfillment.
We’ll dive into how he’s applied this concept to his own business and why it’s more important than ever for business owners today.Enjoy!
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Today, we’re diving deep into the journey of junior software developers in today’s rapidly evolving tech landscape.
We’re joined by Andrea Correa (Andy), a software developer who started not too long ago as a junior herself.
This episode is close to my heart. I personally hired Andy a few years ago, but not as a software developer... her story, how she got started with us and where she is today? That's the topic for today.Together, we'll explore what it means to break into the Tech industry, how the rise of AI is shifting the game, and what challenges newcomers face in the job market.
Is it harder than ever to land that first gig?, or do new technologies present fresh opportunities? Let's find out!
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Outsourcing has been around for a while. Especially in the Tech industry.
Companies in developed countries with higher costs of living, have been contracting external providers to carry out internal business processes for decades now.
At first, the benefits were plain and simple, cost reduction through labor arbitrage.
But with the ever growing need for talented engineers in the tech industry, the reasons to look for outsourcing staffing partners multiplied. It's no longer just about cost, but expanding the talent pool and leveraging a global workforce.
Easier said than done. How do you find the right people? Where? How do you hire them? How do you keep them engaged? What cultural and regulatory aspects should you keep in mind when dealing with people from different places around the world?
Our guest, Dylan Serota, has been dealing with these challenges for many years now. What started as a need to find bright engineers that could augment his team in San Francisco, became a life-quest to build a company that would provide the best global talent to customers with the exact same need.
I can't go any further, or else, I will spoil the story and the valuable lessons we can learn from it. Let's dive deep into the world of outsourcing, enjoy!
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Building an online presence is a must.
That job you are looking for? That promotion you are seeking? That business you want to explore as an entrepreneur?
An online presence, and a strong network, will accelerate all of your dreams.But how? You might be an introvert and just wondering, wait this is not for me!..., I can't change my personality...
Or, you might have trouble understanding how to filter what to say or not when you are online. Or, how do I get started? or How do I keep going?
Well, I couldn't ask for a better guest to talk about this topic. Today, I will interview Patrick Kelley, a Chief Technology Evangelist and Distinguished Architect, an influencer in his own right, an amazing public speaker with a massive audience, who constantly shares tips about building your own brand and why this is so important nowadays.
I am excited, I know we will learn many valuable lessons in this episode.
Enjoy! -
Welcome to another exciting episode of "The Future Of The Future" podcast! Today, we're diving deep into the world of Artificial Intelligence—its realities, its hype, and its future—with a unique perspective on the geopolitical approaches of two major players: the US and China. Our guest is Awen Yuan, an experienced product manager with a robust background in B2B FinTech SaaS and Generative AI, who has lived and worked in both the US and China.
In this episode, we explore Awen's personal journey and professional story. We'll start by discussing her current role and how she navigated her career to get here. Awen shares insights into her definition of AI, contrasting it with common interpretations and misconceptions. She also provides a firsthand look at practical AI applications she has encountered.
We delve into the differing AI strategies of the US and China, examining the unique strengths and challenges each country faces. Awen offers her perspective on who is currently leading the AI race and where she believes the technology is headed in the coming years. Additionally, we discuss the potential impact of AI on the future of work and how individuals can prepare for these changes.
Join us as we uncover Awen Yuan's fascinating experiences and gain valuable insights into the dynamic world of AI and its global implications. Don't miss this episode packed with expert knowledge and forward-thinking perspectives!
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Elon Musk once said that leading a startup is like chewing glass…
Well, maybe not exactly? but it is hard! and if you have led startups and businesses, you know.
You can get hit from so many different directions.
It’s an emotional rollercoaster, day in and day out.
So how do you stay focused in the world of entrepreneurship? How do you navigate through ups and lows? Where do you learn this stuff? Who do you turn to when in trouble?
These are some of the questions we talked about with Mike Carlo this episode.
Mike has over 30 years of experience leading, founding, and operating businesses at various levels. From pwc, to XanderPay, and everything in between, he’s learned valuable lessons along the way, and he wants to share those with you.
Enjoy! -
Today, we have an incredibly insightful episode lined up for you. We're diving deep into the future of work, a topic that has been rapidly evolving and reshaping our lives, especially in recent years.
Our guest today is Mike Zani, CEO of The Predictive Index and the best-selling author of the book - The Science of Dream Teams. Mike is a leading authority on talent optimization and has dedicated his career to transforming how people and companies approach talent management. His expertise and forward-thinking approach make him the perfect person to help us navigate the complex and exciting landscape of the future of work.
In this episode, we'll explore how the world of work has changed from the time Mike started his career to today, and what the future holds. We'll discuss the major forces driving these changes, including technology, the rise of hybrid and remote work, and the growing gig economy. We'll also delve into the impacts of AI and automation, the critical skills needed for the future job market, and how educational institutions must adapt to these changes.
Additionally, we'll touch on the philosophical aspects of work, such as its meaning and how it relates to our sense of purpose, especially in a future where we may work less. Finally, Mike will share his advice for business leaders looking to navigate these uncertainties and opportunities, and give us a glimpse into his life outside of work.
Enjoy!
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The pharmaceutical industry today is characterized by a significant concentration of power and resources among a few global players. These giants dominate the market, driving the direction of research, development, and distribution of essential drugs. However, the landscape is poised for a seismic shift, courtesy of artificial intelligence.
AI has the potential to revolutionize the pharma sector in profound ways. On one hand, it promises to streamline drug discovery, reduce development costs, and personalize medicine to an unprecedented degree. Imagine a world where new treatments are developed faster and more efficiently, tailored precisely to the genetic makeup of individual patients. On the other hand, the integration of AI also brings challenges. Concerns about data privacy, the ethical use of AI in decision-making, and the potential for exacerbating inequalities in healthcare access are significant issues that need addressing.
These are some of the topics I discussed with Tony Benedict, a Senior Executive with more than 20 years of experience in the industry. Tony is a private company Board Director and Board Advisor who specializes in improving top and bottom-line revenue across multiple industries.In this episode, we’ll discuss the current trends in the industry, including rising operational complexity, increasing risk, and shifting capability requirements. We'll explore how AI is both a disruptive force and a beacon of innovation, capable of reshaping the future of pharmaceuticals for better or for worse.
Join us as we unpack the opportunities and threats AI brings to the world of medicine.
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If you ever had a customer facing job, you know… Dealing with customers, when you are in the front line, is hard! very hard.
You are having dozens of fast paced conversations every day. You are helping people fix issues or navigate uncertainty most of the time. You are dealing with emotions and people will direct the emotions at you and you can turn it into a nice story or suffer a nightmare conversation.Experience helps! it helps a lot. But most of the time, the onboarding process for these jobs is not adequate for the type of pressure and complexity you will deal with when talking to real people. Your training happens, most of the time, on the job. And you can build the wrong habits if you don’t have the right feedback mechanisms in place.
So how do you leverage technology to train customer-facing teams? What works well? what doesn’t? Why is this important?
Join me as I talk about these questions and many more with Mark Hughes Co-Founder & CEO at Solidroad.Mark was previously a founder & CEO at Gradguide, Director at Chargify & Sales at Intercom. TCD BESS Alumni 2017. With Solidroad, he is helping sales & CX reps to practice realistic conversations (voice, chat & email) with AI prospects and customers and get personalized performance feedback.
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We live in an era of hyper connectivity. The amount of information and incentives to which we are exposed on a daily basis is mind numbing. There is a signal saturation, some will even venture talking about attention fracking.
Companies looking to grow their business are well aware of this fact.You need to be top of mind to attract new customers. But, how can you stand out from the noise? Who are you targeting? What are you telling them? when? where, and how are you talking to them?
Today, we will talk about Digital Marketing. Our guest, Dr. Jonathan Snow, will guide us through the most important concepts in this world, and his personal story in the field.
Like many personal stories, this one is not a straight line succession of events.Jonathan has a very interesting background that blends two entirely different skill sets: digital marketing and dentistry. He is the Co-Founder and Chief Innovation Officer of Avenue Z, a marketing and communications firm breaking traditional boundaries between marketing, advertising and PR. From the Wall Street Journal to TikTok, PR to social and search, Avenue Z creates narratives that drive commerce, connections, and conversion, across all channels.
How much of it is intuition? How do you see what’s coming? How much of it is data? What type of data and kpis matter?Tune in to learn the answers to these and many more questions, and enjoy!
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As the landscape of work continues to evolve, remote work has emerged as a fundamental aspect of the software industry.
From enhancing productivity to redefining team collaboration, remote work is no longer just a trend—it's the present, and the future.In this episode, we will delve into the evolution of remote work in the software sector, its impact on companies and employees, and the best practices for thriving in a remote environment.
We'll discuss the competitive edge that remote work offers to companies and how it is reshaping the industry. Whether you're a software developer, a manager, or someone interested in the future of work, this episode is packed with insights you won't want to miss.Our guest, Nathan Grebowiec, has been leading remote teams for more than 20 years. Before remote was a thing, before covid, before return to office mandates... He was, and continues to be, a successful leader of remote teams.
Enjoy!
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Why do we build products? Why do we build software products?
Because we want to improve people’s lives. We want to add value to people’s lives. Make their lives easier, more exciting, more healthy, more fun. Make their job easier and more productive. Make relationships more meaningful, and so on.
Correct?
People are always at the center of what we do. Value for People. That’s the gist of it.
That is why Customer Experience is, and will always be, KING.
Today we have a special guest, Aaron Videtto, a seasoned product manager with a wealth of experience in customer experience (CX). Aaron boasts more than 20 Years of experience in the product management space, in software, services, B2B and B2C. He believes the product discipline should be run with a business owner and GM structure, and that his job as a leader is to remove obstacles for his team and ensure THEIR success.In today's episode, Aaron shares his journey into the world of product management, detailing how he navigated his career to become a leader in CX. He discusses the significant hurdles he's overcome, the importance of customer experience in his role, and the methods he uses to stay connected with customers and understand their needs.
Aaron also provides valuable insights into the evolving discipline of product management, especially in the context of emerging technologies like generative AI. We explore the skills necessary for excelling in CX and product management, and Aaron offers practical advice for anyone aspiring to enter this dynamic field.
Whether you're a seasoned product manager, a budding CX enthusiast, or just curious about the future of product management, this episode is packed with actionable insights and inspiring stories. So sit back, relax, and join us as we dive into the future of product management with Aaron Videtto.
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