Episodit
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In this episode of Workflows and Espressos, we delve deep into the intricacies of conducting effective end-of-year employee evaluations. With a decade of experience, Meaghan shares a detailed process including self-evaluations, supervisor reviews, and the importance of anonymous feedback for managers. Additionally, learn about the significance of coinciding evaluations with bonuses and salary adjustments, and the best practices for scheduling and preparing for review meetings.
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
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Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
This week we welcome marketing experts Tanner Armstrong and Tyler Weir to the podcast. They discuss their journey from 360 Blue to their new venture, Hospitality Labs, sharing valuable insights into vacation rental marketing, the importance of data-driven strategies, and the role of technology.
The conversation covers essential KPIs, audience targeting, marketing budgets, and the latest tech tools that can optimize performance. Tune in for actionable tips and industry secrets that can help elevate your marketing game!
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
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Meaghan dives into an engaging discussion about the use of AI as a tool rather than a replacement for human connection. Meaghan shares personal anecdotes and insights on how to leverage AI to enhance guest experiences without losing the vital human touch that sets businesses apart.
From automated responses to personalized follow-ups, learn how to find the perfect balance to create memorable experiences for your guests. Meaghan also provides valuable tips on using AI for marketing, guest interactions, and maintaining brand loyalty
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this engaging episode of 'Workflows and Espressos,' host Meaghan Moylan, soon to be Meaghan Myers, introduces her fiancé Clark Myers, an experienced chef. Together, they dive into the complexities of the food and beverage (F&B) industry, discussing the financial and operational challenges of running a restaurant. Meaghan invites Clark to share his wealth of knowledge and offer advice to those in the hospitality sector considering expanding into F&B. From the importance of capital and location to staffing and key performance indicators (KPIs), this episode provides valuable insights for anyone looking to venture into the restaurant business. Tune in to hear about the couple's upcoming wedding and their dynamic relationship both personally and professionally.
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this week's episode of Workflows and Espressos, Meaghan dives deep into professional development, offering valuable insights and actionable tips for both employers and employees. Meaghan emphasizes the importance of creating a culture of growth, health, and wellness within the workplace. She provides practical advice on implementing personal development time, wellness benefits, continuous feedback, and leveraging learning opportunities for career growth. Join her as she explores these essential strategies, mixed with personal anecdotes and industry trends.
00:00 Welcome and Personal Updates
00:33 Wedding Planning Adventures
02:46 Introduction to Professional Development
04:17 Employer Strategies for Professional Development
05:50 Health and Wellness Initiatives
13:22 Encouraging Personal Growth During Work Hours
19:39 Bringing in Experts and Team Building
23:54 Mentorship and Continuous Feedback
27:01 Employee Tips for Professional Growth
29:41 Leveraging Feedback and Building Networks
33:19 Investing in Self-Directed Learning
35:48 Final Thoughts and Encouragement -
In this episode of Workflows and Espressos, host Meaghan delves into the challenges of confrontation, a topic close to her heart. Meaghan shares her personal journey as a conflict-avoidant Enneagram 7 and discusses the lessons she's learned over her career, especially in managing people and clients. She introduces the 'Four C's of Confrontation' - Cut to the Chase, Courage, Communicate with Clarity, and Compassion. Meaghan provides actionable tips to overcome anxiety related to confrontation and emphasizes the importance of honesty and directness in professional and personal relationships. Tune in to learn how to handle difficult conversations effectively and empathetically.
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this episode of Workflows and Espressos, we delve into the concept of vertical integration and my personal experiences over the past three years. Discover the pros and cons, the financial implications, and the true impact on business operations. We also touch on the benefits and challenges of managing multiple business units under one umbrella. Whether you're contemplating vertical integration or curious about its intricacies, this episode offers valuable insights and real-world examples to help guide your decision-making process.
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this episode of Workflows and Espressos, Meaghan welcomes vacation rental industry leaders Ginger Harrelson and Rachel Alday. The trio delves into personal and professional challenges, discussing the balance between managing successful businesses and maintaining family life. They also touch on the importance of networking, the impact of personality assessments on team dynamics, and share personal anecdotes about their journeys. Tune in for an insightful conversation on overcoming obstacles and thriving in a demanding industry.
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this episode of Workflows and Espressos, Meaghan discusses the importance of building strong community relationships and enhancing the guest experience in vacation rentals. She highlights the evolution and synergy between the seven diversified businesses under The Outpost Group, their community-centric approaches, and the strategies implemented to overcome regulatory challenges. Meaghan also emphasizes the importance of sustainability, employee investment, leveraging technology, and aligning business practices with core values. Don't miss her insights on creating an in-destination experience that connects both the guests and the local community.
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this episode of Workflows & Espressos, Meaghan delves deep into the critical topic of owner retention, providing a comprehensive recipe for success in managing and maintaining homeowner relationships. She shares invaluable insights on communication strategies, the importance of onboarding surveys, proactive updates, and the significance of surprise and delight tactics.
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this episode, we're excited to introduce Meaghan's best friend and colleague of three years, Loren Valentine, Director of Operations at Outposts Group. We chat about valuable career advice like surrounding yourself with the right people, the importance of mentorship, and celebrating small wins. Plus, we share our 'start' and 'stop' lists for the rest of 2024, focusing on innovation, clarity, and personal growth. Thanks for tuning in, and we can't wait to catch up with you next week!
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
Join Meaghan Moylan in this episode of Workflows and Espressos as she dives into effective owner acquisition strategies. From understanding the type of owners you want to target to creating a differentiator for your property management business, Meaghan covers crucial steps for a successful sales process. Learn about the importance of branding, responsiveness, and having a dedicated sales representative. Plus, discover the benefits of cultivating realtor relationships and providing accurate projections. Meaghan wraps up with the importance of secret shopping to refine your approach. Don't miss these valuable insights as Meaghan prepares you for the upcoming business development season this fall!
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
Join host Meaghan Moylan for an in-depth Revenue Management Bootcamp. Meaghan brings extensive experience as a former Director of Revenue, sharing essential strategies, insights, and tips for maximizing revenue in the hospitality industry. This episode covers the importance of integrating your reservations, marketing, and revenue teams, embracing technology, setting and tracking KPIs, and effective communication with homeowners. Meaghan also discusses the latest tools and techniques for successful revenue management. Tune in for valuable information that'll elevate your revenue game!
Thank you to Inhaven for sponsoring this episode!
Connect with Ashley!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this episode Meaghan connects with industry professionals and close friends, Andrew and Jon. They share insightful stories about their entrepreneurial journeys in the tech industry, touching on everything from pivoting business models to managing stress and leadership styles. Additionally, they discuss the importance of customer interaction and transparent communication. Tune in to hear about their foundational values, critical moments of growth, and how they navigate the rollercoaster ride of tech startups.
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this episode, Meaghan discusses the importance of preparing for natural disasters in the vacation rental industry. She emphasizes the need to create a task force, document plans and decisions, and communicate effectively with guests and owners. Meaghan provides tips on home preparation, evacuation zones, travel insurance, and technology. She also highlights the significance of post-disaster analysis and the importance of setting boundaries with difficult guests and owners.
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In episode 16 of Workflows and Espressos, Meaghan Moylan reflects on the recent success of having guests on the show and shares her excitement for future guest episodes. She also provides practical tips on achieving work-life balance, such as the two-minute rule, setting boundaries, and the importance of do-not-disturb time. Megan emphasizes leading by example and shares personal experiences to illustrate her points. Don't miss her insights on balancing a busy professional and personal life. Tune in for valuable advice and updates on upcoming guest appearances!
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
Episode 15 of Workflows and Espressos, host Meaghan Moylan welcomes first-time guests Riley Goldman, owner of Beachside Vacation Rentals, and Wil Slickers, founder of Hospitality FM. This engaging discussion explores their experiences managing vacation rental businesses, insights on being visionary leaders and balancing personal and professional lives. They also discuss valuable business software, personal management strategies, and offer advice on maintaining fulfilling relationships. Tune in for expert advice, industry stories, and a peek into the lives of these dynamic CEOs.
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this episode, Meaghan discusses the importance of letting go of homeowners and employees who are not a good fit for your vacation rental business. She provides guidance on how to identify when it's time to let go and offers tips on how to handle the process. Meaghan emphasizes the need for open and honest communication and highlights its impact on the overall success of your business.
Takeaways:
Every negative relationship will fester if not addressed.
Letting someone go is setting them free and allowing them to find a better fit.
No one is worth sacrificing the happiness of you and your team.
Listen to your team's feedback about toxic employees.
Don't tolerate assholes in your business.
Strive for both profitability and fulfillment in your vacation rental business.
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this episode, Meaghan shares a frustrating customer experience she had and reflects on the importance of providing excellent customer service. She then transitions to discussing how to guide employees through change in a company. She emphasizes the need to bring employees in at the right time, consider their opinions while making decisions, differentiate between growing pains and toxicity, provide context for changes, involve a select few in decision-making, and ask for feedback from employees.
Takeaways
Providing excellent customer service is crucial for businesses to ensure customer satisfaction.
When guiding employees through change, it is important to involve them at the right time and consider their opinions when making decisions.
Differentiate between growing pains and toxicity in the workplace.
Provide context for changes to help employees understand the reasons behind them.
Involve a select few in decision-making to ensure diverse perspectives and buy-in.
Ask for feedback from employees to continuously improve and address their concerns.
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! -
In this episode, Meaghan discusses Taylor Swift's concert tour, the concept of Unreasonable Hospitality, and the value of attending conferences. She highlights the importance of choosing the right conferences, setting a budget, and determining who should attend. Meaghan also emphasizes the benefits of networking and shares her take on the best conferences to attend. Overall, she believes that conferences can be worth it if you have clear objectives and take advantage of the networking opportunities.
Takeaways:
Choose conferences that align with your objectives and provide valuable content.
Set a budget and determine who should attend based on the conference's focus.
Take advantage of networking opportunities to build connections and learn from others in the industry.
Consider submitting a session proposal if you have unique knowledge or experiences to share.
Conferences can be worth it if you have clear objectives and make the most of the networking opportunities.
Links:
Apple Podcasts - Link
Spotify - Link
Hospitality.FM - Link
Connect with Meaghan | Ask Meaghan
—
Workflows & Espressos is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM!
Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network! - Näytä enemmän
