Episodes
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From coffee roasters and food & beverage providers to packaging and equipment manufacturers, the multi-billion dollar coffee industry is packed with supplier categories. In a crowded marketplace where suppliers are constantly vying for buyers’ attention, the stakes for winning new business are higher than ever.
So, as a supplier, how do you stand out from the crowd? How do you impress operators? And what strategies can you employ to turn opportunities into success?
To explore these questions, we’ll be speaking with Aiden Keegan, CEO, Esquires Coffee, to understand what buyers are really looking for from suppliers. We’ll also hear from Ian Bryson, Managing Director, Lincoln & York, for a seasoned supplier’s perspective on building successful partnerships.
Both Aiden and Ian will also be participating in this year’s one-to-one meeting programme at the European Coffee Symposium in Berlin – an event designed to drive new connections and business development across the coffee industry.
Credits music: "Older" by Molly in association with The Coffee Music Project and SEB Collective
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In today’s episode, we speak with prolific coffee entrepreneur Murray d’Almeida, founder of Retail Food Group and the visionary behind a number of influential hospitality brands across the UK, Europe, the Middle East, and Australia.
With a career spanning over 50 years, Murray has mentored many industry figures and remains a dynamic source of inspiration and wisdom today. In this conversation, Murray shares his core principles for business success and strategies for building multiple brands across diverse markets. Murray also highlights the importance of mastering the basics and establishing a solid structure – emphasising that when the fundamentals are strong, business performance naturally follows.
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Episodes manquant?
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In today’s episode, we’re speaking with Esther Maasdam, Co-founder of Manhattan Coffee Roasters, a renowned specialty coffee business based in Rotterdam, The Netherlands.
Esther founded Manhattan Coffee with business partner, Ben Morrow, in 2017, with the vision of bringing world-class specialty coffees to European markets. Esther also runs an events consulting business, offering specialty baristas, catering support, and coffee training for events and exhibitions.
In this conversation, Esther reflects on how she learned to step into the role of a salesperson, actively pursuing new business while staying true to her craft. She underlines the importance of measured growth, expanding her business without compromising the core values and authenticity that drives her vision.
Credits music: "Clouds" by PIEN in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.com
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Next week marks the start of UK Coffee Week – a nationwide celebration and fundraiser led by Project Waterfall, which aims to bring clean water and sanitation to coffee-growing communities.
Every year, hundreds of coffee shops, restaurants, and roasters across the UK come together to host exciting events and activities, raising both awareness and vital funds for this important cause.
In today’s episode, we’re getting into the spirit of the celebrations by speaking with three incredible supporters to explore the positive impact the coffee industry can make when working together, and what they’re looking forward to this year.We'll hear from Rob Colicci, Director, Colicci, Emily Shepherd, Brand Manager, Alpro UK&I and Matthew Van Elkan, Owner, Maude Coffee Roasters alongside Rebecca Hodgson, Director Project Waterfall.
UK Coffee Week runs from 14 to 20 October 2024! Discover the events happening near you: ukcoffeeweek.com
Learn how to Create an Autumnal Tablescape with Colicci: colicci.co.uk/events
Credits music: Wake Me Up by Faith Child in association with The Coffee Music Project and SEB Collective
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In this episode we’re diving back into the topic of office coffee and exploring how coffee businesses are adapting to the evolving workplace dynamics. In part one, we examined the office coffee markets in the UK and Europe and in this episode we'll take an in-depth look at the US market.
We'll speak with Daniele Foti, Marketing VP, Lavazza North America, Erin Moshier, VP of Growth, Aramark and Tracy Ging, EVP Coffee Services, Canteen to uncover the key trends shaping the future of office coffee in the US and how employers are meeting the needs of today’s hybrid workforce.
Credits music: "One Year" by Kirsten Izer in association with The Coffee Music Project and SEB Collective
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In today’s episode, we're speaking with Elisa Marshall and Benjamin Sormonte, Founders of Maman, a French-inspired boutique café and bakery chain that began in New York and has since expanded across the US and to Canada.
Since its founding in 2014, Maman has grown exponentially, and by the end of this year, they’ll be celebrating a remarkable milestone of 40 stores, including locations in New York, Washington, Florida and Toronto. Next week also marks Maman's 10th anniversary, a decade filled with delicious food, welcoming spaces, and vibrant community.
In this inspiring conversation, Elisa and Ben share the secrets behind Maman's rapid growth and how they’ve built such an impressive brand in a short space of time. They also discuss the importance of bringing their team along on the journey, fostering a sense of ownership and ensuring everyone feels like a true partner in the business.
Credits music: "For Me" by Norman Alexander in association with The Coffee Music Project and SEB Collective
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In today’s episode, we welcome back Roland Horne, CEO and founder of WatchHouse, one of the world’s leading boutique specialty coffee businesses.
This month, WatchHouse celebrates its 10th anniversary — a milestone for this ambitious and fast-growing brand, which now operates 20 boutique coffee houses across London, Bath, and New York City.
Roland has led WatchHouse through multiple funding rounds, including a recent standout £7.2 million ($9 million) campaign, recording the largest-ever hospitality equity-only raise on a crowdfunding platform.
In this conversation, Roland reflects on what makes a funding campaign a success, emphasising the importance of momentum and authenticity. He also discusses his personal drive to leave a lasting legacy, while building a best-in-class international coffee brand.
Credits music: "Mad" by May Roze in association with The Coffee Music Project and SEB Collective
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In this episode, we’re speaking with Regina Frey, Founder of Orang Utan Coffee, and Diana Kosmanto, its CEO. Orang Utan Coffee is a unique coffee trader and social enterprise dedicated to supporting rainforest conservation and empowering local coffee farmers in Sumatra.
Founded in 2004, Orang Utan Coffee’s model is one of collaboration rather than ownership, partnering closely with farmers to promote sustainable coffee production while protecting the natural habitat of Sumatran orangutans.
In our conversation, Regina and Diana share their experiences working with the Sumatran Orangutan Conservation Programme and educating local communities on the importance of habitat and rainforest conservation. They also discuss the challenges of building trust with farmers and the importance of long-term partnerships to ensure stable incomes and sustainable practices.
Credits music: "The Goodbye Scene" by Kinsave Ft. Oumy N'diaye & Steve Cara in association with The Coffee Music Project and SEB Collective
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Following on from our last episode on coffee and music, we're bringing you an extra special bonus interview today with one of my favourite musicians - Grammy Winner and friend of the podcast, Nicole Zuraitis.
We first met Nicole in 2016 when she won the Coffee Music Project New York Competition with her wonderful track “I Like You A Latte”. Fast-forward 8 years and Nicole is now an award-winning jazz singer-songwriter and pianist who this year scooped up the GRAMMY for Best Jazz Vocal Album.
In this conversation, we catch up with Nicole to see what she’s been up to since her historic win and the connection she sees between the music and coffee worlds.
Credits music: "Two Fish" by Nicole Zuraitis in association with The Coffee Music Project and SEB Collective
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In today's episode, we're exploring the connection between coffee and music and how the right soundtrack can contribute to the success of a hospitality venue.
How do you identify the perfect playlist? How do different genres, moods, and tempos shape the right customer experience throughout the entire week? And what are the latest trends in hospitality music?
To answer these questions, we'll speak with Paul Ettinger, Business Development and Music Director, Caffè Nero, along with two experts from music curation companies - Magnus Linn, Music Consultant, Startle Music and Rey Day, Music and Communications Manager Playlister.
Credits music: "The Coffee Song (I Like You A Latte)" by Nicole Zuraitis in association with The Coffee Music Project and SEB Collective
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During our short summer break here we’re re-sharing one of our favourites conversations from the past year. We’ll return to Dan Martensen, the man behind the overnight sensation, It's Bagels - a New-York inspired bagel and coffee shop in London’s Primrose Hill.
Dan opened the doors to Its Bagels in September 2023 and within days they had queues of customers lining up to get their hands on one of Dan’s delicious bagels. So, how did he do it?In this conversation Dan shares the secrets behind the daunting task of generating PR for a new brand. He also discusses his community-centric approach to business and the art of balancing tradition and modernity.
Credits music: "Mother" by Daisy Chute in association with The Coffee Music Project and SEB Collective
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Today we’re excited to bring you the full length interview with Kate O’Brien, Executive Director of the Costa Foundation. We first spoke to Kate for our episode on using coffee for social good, but her insights were so valuable that we wanted to share the entire conversation with you today.
Kate has a wealth of experience across the charity sector and in this extended edit, shares some compelling details and examples from the Costa Foundation’s community impact.
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Following on from our last episode on leveraging coffee for good, we’re bringing you the full interview with Cemal Ezel, Founder of the social enterprise Change Please and Old Spike Roastery.
Cemal’s insights on both social impact and commercial success were so compelling that we wanted to share the full conversation with you today. In this extended edit, Cemal discusses Change Please’s unique business model and holistic approach to tackling homelessness. He also discusses his recent collaboration with Nespresso and shares exciting plans for global expansion
Credits music: "Calling It" by Richard James aka HOLNE in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the show
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In today’s episode, we’re exploring how businesses can leverage coffee as a force for good, benefiting both our coffee communities and the world beyond.
We’ll speak with three leaders from remarkable social organisations to learn about their transformative work and the tangible impact they're making on people's lives.
Cemal Ezel, Founder and CEO Change Please, reveals how his innovative business model provides housing and barista training for individuals experiencing homelessness, empowering them to build brighter futures.Kate O’Brien, Executive Director of the Costa Foundation shares the charity's mission to support education in coffee-growing communities by funding schools for children where they are needed the most.
Mia Hartwell, Head of Food at the environmental action group Hubbub discusses how the organisation collaborates with communities and hospitality businesses to drive positive environmental change.Credits music: "Something New" by Naomi Banks in association with The Coffee Music Project and SEB Collective
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In today’s episode we’re speaking with Jeanine Niyonzima-Aroian, Owner of JNP Coffee and Board Director of the Specialty Coffee Association, to get an overview of the Burundi coffee market – a vibrant, yet relatively unknown origin.
Founded in 2012, JNP Coffee produces, promotes and trades African specialty coffee and is committed to transforming lives of people in Burundi through economic empowerment.
In this conversation Jeanine discusses the crucial role coffee plays in Burundi’s economy and her mission to raise this market’s awareness. She also emphasises the importance of education, youth involvement, and local processing in adding value to the country’s coffee production.
Credits music: "Take it Off" By Samantha Franks in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the show
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In this special summer episode, we’re stepping into the glorious world of olive oil to explore the parallels and synergies with the coffee industry.
We’ll speak with Anna Cane, President of the Olive Oil Group at Assitol (The Italian Association of Edible Oils) and Joseph R. Profaci, Executive Director, North American Olive Oil Association to unpack the different types of olive oils on the market and its complex supply chain. We’ll also speak with coffee legend Tony Papas to find out why he’s recently swapped his coffee beans for olive groves with Trulli Ulivi.
Credits music: "I Gotta Hope" by COQO in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the show
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In today’s episode we’re speaking with Casey Lalonde, Owner of Girls Who Grind Coffee - a specialty coffee roaster based in Somerset, Southwest England.
Founded in the mid- 2010s, Girls Who Grind sources all its coffees from women producers, with a focus on driving more visibility and representation for women across our industry.
In this thought-provoking conversation, Casey discusses her mission, unique business model, and why she prioritises sourcing based on relationships and stories. Casey also highlights the importance of speaking to consumers in a language they understand, and shares her goal to make coffee more inclusive, celebratory and accessible to all.
Credits music: "Float" by MuddiBrooke in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the show
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In today’s episode we’re discussing the future of office coffee and finding out how coffee businesses are adapting to changing dynamics and the rise of hybrid working.
In this episode we’ll examine the UK and European office coffee markets and in a later episode we’ll take an in-depth look at the North American market.
Today, we’ll speak with Nick Stevens, B2B Commercial Director UK&I, Nespresso Professional, Vince Kelders, Group Category Leader Hot Drinks, Selecta and Andrea Clerici, Global Commercial Director, Gruppo Cimbali, about the key role premium coffee plays in building company culture and the latest digital solutions and innovations that are shaping the market.
Credits music: "Lifeline" by Neve Bowen in association with The Coffee Music Project and SEB CollectiveTune into the 5THWAVE Playlist on Spotify for more music from the show
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Today's episode is part two of a conversation with Peter Harman - a veteran restaurateur, author and host of the Build A Better Restaurant podcast.
In part one, Peter walked us through his Eight Basic Fundamentals and actionable insights for success in the highly complex restaurant industry. In part two, Peter shares yet more wisdom from his years in the restaurant industry and outlines his Six Sales Pillars for increasing profit margins.
Find out more about Peter Harman, his books and podcast here: www.foodguru.com
Credits music: "Rights Back Right Now" by artist Shira Girl in association with The Coffee Music Project and SEB Collective
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In today’s episode we're joined by Peter Harman - a veteran restaurateur, author and host of the Build A Better Restaurant podcast.
Drawing on a wealth of experience in the restaurant industry, Peter's weekly podcast shares invaluable insight and advice on how to grow as a leader and build a more profitable hospitality business.
Over the next two episodes, we'll bring you a snapshot of some of his core principles and strategies. In part one, Peter walks us through his Eight Basic Fundamentals and actionable insights for success in the highly complex restaurant industry. In part two, Peter shares his Six Sales Pillars for increasing profit margins.
Find out more about Peter Harman, his books and podcast here: www.foodguru.com
Credits music: "Studio Apartment" by Haley Fishberger in association with The Coffee Music Project and SEB Collective
Tune into the 5THWAVE Playlist on Spotify for more music from the show
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