Episodes
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In the military, it was all about the details for today’s guest, Charlie Gilkey. And when it comes to teams in a business, the same is true. Charlie’s military background sets him up very well to talk about team habits and what habits benefit teams in any environment.
What are the habits that impact the quality of work? In today’s episode, Charlie shares the 8 categories of team habits and how finding the one that is broken, could solve a world of problems.
It’s time to start talking about the things that are broken instead of accepting that they’ll stay that way. You don’t have to wait and it doesn’t matter the size of the team. As the author of a process book called Team Habits, Charlie helps readers grab onto these ideas to make sure that their team’s habits serve them well.
What We Talked About in This Episode: Charlie’s background in the military The best of the individual, the best of the team, and how to lead “The broken printer” Teammates are not victims, but active participants The collective habits that we can change Different types of power Don’t wait till the whole organization is ready to change It’s all about the details High-belonging and high-performing teams set goals together No agenda? No meeting. Never let a crisis go to waste New generation entering the workforce Find the “broken printer” and fix it The 8 categories of team habits Charlie’s book recommendations and daily rituals About Our Guest:Charlie Gilkey is the founder of Productive Flourishing, a website that helps changemakers (creatives, leaders, and entrepreneurs) start finishing the stuff that matters. Productive Flourishing is routinely placed in the Top 50 websites for planning, productivity, creativity, and team development for creative folks.
Charlie's work is widely cited across media outlets and is routinely featured, showcased, or highlighted in places like Inc., BNET, Time, Forbes, the Guardian, Lifehacker, and more.
Charlie is the author of several books including Team Habits and Start Finishing.
Connect with Charlie Gilkey: Productive Flourishing
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Your thoughts shape your reality, but if those thoughts are negative or undermining, they suck your energy and shift your focus from strength and self-confidence to worry and fear. As a leader, this is something we need to change so we can lead a successful team.
Renie Cavallari is today’s podcast guest and she is a source of unbelievable energy. She has a strong background in the corporate world but has been running her own consulting business where she focuses on team performance. Renie is also a best selling author of several books, but today we’re honing in on her most recent publication: HeadTrash: The Leading Killer of Human Potential.
So what is HeadTrash? HeadTrash are those thoughts and that negative voice in our heads that hold us back and destroy our mindset. With Renie’s guidance, we can understand the voice in our head, ask the right questions, and reframe our mindset to get unstuck from this cycle of negativity and disconnect.
What We Talked About in This Episode: What happens when we talk to others the way we talk to ourselves The steps to take to “take out the trash” Owning our head trash The importance of this tool for leaders Is your mindset serving you? How head trash robs us of our potential The habits that decrease your emotional stress Changing the habits that do not serve you The impact of the questions we ask Becoming clear about the motivation behind a desire Shifting by changing the question Teams create their own lies The difference between a mediocre and successful performer The gap in onboarding Questions to ask yourself every morning to get yourself in the right mindset Renie’s book recommendations and daily rituals About Our Guest:Renie Cavallari is the founder, CEO, and Chief Instigator of Aspire and an award-winning international marketing and leadership expert. Her inimitable grasp of business and its challenges, along with her proven, innovative solutions set Renie apart as a captivating speaker, author, leader, coach, and strategist who has driven measurable results for businesses around the world for over 30 years.
Since founding Powered By Aspire in 1995, Cavallari has worked with hundreds of clients around the globe to challenge the status quo and effectively ignite change. Known for creative collaboration with customers to optimize revenues through strategic marketing & consulting, cultural alignment, and training, Aspire is recognized as an innovative change organization with revolutionary programming and research-based, field-tested, and protected processes that improve financial performance. Cavallari raises the bar.
Connect with Renie Cavallari: LinkedIn Powered by Renie Aspire Website RCI Institute Website HeadTrash: The Leading Killer of Human Potential by Renie CavallariConnect with John Murphy:
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Episodes manquant?
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What exactly is performance management? It’s a term we hear thrown around but what does it entail for an organization? Well, there’s the traditional outlook and then there are the ideas of today’s guest who is reimagining performance management as we know it.
Projjal Ghatak is the CEO and founder of OnLoop, the mobile-first feedback and goal sharing platform purposely built for the modern team. This tool is habit-forming and provides feedback as a stream of consciousness. This innovative strategy is helping managers and employees work together on their own development and in a time when organizations are struggling with attracting and maintaining talent, this is a massively important topic.
Listen to this episode about this amazing tool and be sure to reach out to Projjal and his team because what he is doing is something you can do, too. And you will see results.
What We Talked About in This Episode: What performance management actually means The institutions that shaped Projjal’s outlook Habit-forming technology Generative AI and its many uses Shifting the mindset and the behavior of the manager The impact of feedback Biases and why they exist Making decisions with scalable data Making sure the process isn’t complicated Feedback as a stream of consciousness The five things that need to be done to drive rhythm Projjal’s book recommendations and daily routines About Our Guest:Projjal Ghatak is the CEO and co-founder of OnLoop, a pre-launch VC-backed seed stage SaaS start-up in a new category called Collaborative Team Development (CTD) to reinvent how individuals and teams of knowledge workers develop in a new hybrid future. Prior to founding OnLoop in 2020, Projjal spent three and a half years at Uber in a variety of roles including leading Strategy for Business Development globally, leading Strategy for the APAC rides business, and GM of the Philippines rides business. A lot of his personal pain as a leader in high-growth, high-functioning orgs led to the founding of OnLoop. Projjal has also spent time in finance raising debt and equity from New York hedge funds for an industrial conglomerate, in strategy consulting in Southeast Asia, and in early-stage companies in Latin America. He has an MBA from the Stanford University Graduate School of Business, a Bachelor of Science in Information Systems, and a Bachelor of Business Management from the Singapore Management University.
Connect with Projjal Ghatak:OnLoop Home Page
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For this episode, I am thrilled to have the author of one of my favorite books, Chris DeSantis. Chris is the author of the phenomenal Why I Find You Irritating: Navigating Generational Friction at Work. In addition to being a great author, Chris is an expert in his field with so much experience with global brands in understanding the changes we’re currently seeing in the workplace.
Now, more than ever, there are more generations working at the same time. It is such an interesting topic and very timely. In our conversation today, Chris shares the differences between people of different generations, what they expect from the workplace and the changes we will continue to see over time.
What We Talked About in This Episode: Chris’s background and expertise The timeliness of his book’s topic Bringing clarity to a complex issue The differences between the upbringing of each generation The impact of Gen Z on the workplace The mistakes we make regarding the judgment of generations The pitfalls of a hierarchy business model for younger employees What we need to offer to attract a new workforce Chris’s advice for a leader in this situation right now Chris’s book recommendations and daily rituals About Our Guest:Chris De Santis is a speaker, author, consultant, and most recently podcaster specializing in Management and Organizational Development issues and interventions. He specializes in assisting individuals or groups in identifying and overcoming obstacles to effectiveness. He brings with him thirty-eight years of experience in training and development. He has an undergraduate degree in business from the University of Notre Dame, a graduate degree in Organizational Development from Loyola University in Chicago, an MBA from the University of Denver, and previous work experience in manufacturing, professional services, and not-for-profit environments. Why I Find You Irritating: Navigating Generational Friction at Work is the culmination of speaking on or about this topic over the past fifteen years. You can also listen to his advice podcast, “Cubicle Confidential” along with his co-host, Mary Abbajay.
Connect with Chris Desantis: Why I Find You Irritating: Navigating Generational Friction at Work by Chris DeSantis Chris DeSantis Home Page Chris DeSantis on LinkedInConnect with John Murphy:
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Every organization it seems is facing enormous change right now and today’s guest is an expert. An international expert in leading and accelerating change, Jeff Skipper guides leaders to plan and implement successful initiatives. His recent book Dancing with Disruption: Leading Dramatic Change During Global Transformation outlines his 12 steps to successful change and can literally be used as a checklist.
In our conversation today, Jeff dives into the role of the leader in these times of change. We know that the leader needs to organize and implement, but Jeff proves that the leader is much more impactful when they show up as a coach, motivator, and an inspiration. He has an interesting take on not just starting well, but finishing well, too.
What We Talked About in This Episode: How Jeff became the international expert he is The number one thing to get right The complex role of the leader Inspiring a large team to be engaged in change Tailoring the message one on one Building connectivity in a team through a common “enemy” Investing time in engaging stakeholders The lessons learned through the pandemic Hybrid is here to stay Starting strong and finishing well Jeff’s book recommendation and daily rituals About Our Guest:An expert in accelerating change, Jeff guides corporate leaders to plan and implement successful change initiatives. Based in Canada, Jeff is an international change leadership consultant, speaker, and author of Dancing with Disruption: Leading Dramatic Change during Global Transformation. He works with organizations in energy, finance, technology, and other industries to develop the strategy that precedes effective change. Clients, such as Bayer, BP, and The Salvation Army, have engaged him to achieve dramatic results during strategic transformation. Backed by deep expertise in leading change, Jeff guides leaders to develop effective change plans based on the twelve proven strategies he presents in his book. This empowers leaders to reach their goals faster with greater buy-in throughout the entire organization.
For more than twenty-five years, beginning with a twelve-year career at IBM, Jeff has guided change projects by focusing on the people's side of change. He holds a master’s degree in organizational psychology and is a Certified Change Management Professional. As CEO of a transformation services company, he grew it to seven figures in just five years.
Connect with Jeff Skipper: Jeff Skipper Consulting Dancing with Disruption: Leading Dramatic Change During Global Transformation by Jeff SkipperConnect with John Murphy:
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The thing that separates the organizations that are good at delivering plans and successful projects and those that are not may come as a surprise to you.
Today’s guest is Greg Spira and in this episode, we talk about just that. Greg is the author of Trust the Plan: Demand Management for Business Leaders and he is in the business of helping organizations plan and roll out projects. He has worked with some of the biggest and most successful organizations worldwide and through his experience, he has learned exactly what sets these successful organizations apart.
In the interview, Greg discusses how to build an atmosphere of trust, the behavior patterns to create to ensure that trust is maintained and built upon, and how to manage cross functional teams with alignment.
What We Talked About in This Episode: The act of planning and getting the team together to prepare The difference between simple and easy Autonomy and self sufficiency Trust as the key quality that separates successful organizations Wasted energy in low-trust atmospheres Creating patterns of behavior The characteristics that build trust Create interdependence Cross functional collaborations Start with defining the language to use Where am I today and where do I want to get to? Creating solid plans Greg’s book recommendation and daily rituals About Our Guest:Greg Spira, a business advisor with Oliver Wight, is an expert in Demand Management and Integrated Business Planning. He has written and co-authored many whitepapers on the subject of Demand Management and is an instructor of the Oliver Wight Americas Demand Management course. Greg has particularly deep experience in the consumer goods industry, having helped many well-known large food companies improve their planning processes. He has also supported companies in a wide range of other industries, including packaging, chemicals, healthcare, medical devices, and fashion. Greg received his MBA and CPA, CMA from McMaster University where he has since been a sessional lecturer.
Connect with Greg Spira: Greg Spira Home Page Trust the Plan: Demand Management for Business Leaders by Greg SpiraConnect with John Murphy:
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For this episode, you will certainly want to take notes, because today’s guest has so many pearls of wisdom from his years of experience on how leaders should look at their business. Zain Raj joins us today to talk about his approach to building a business and solving the many problems leaders face in maintaining the growth and success of the organization. Zain’s take on the topic is wonderful and fascinating.
Zain is the founder and CEO of an ideas incubator called ZedNext which he talks about in our conversation today. Through ZedNext, Zain takes an objective and disruptive look at issues and trends to help marketers and business leaders realize their full potential in a data-driven, digitally led, and insights-driven world. He takes something very complex and makes it, not easy, but simple.
What We Talked About in This Episode: Zain’s drive to solve problems The evolution of business in a more complex world Respect as the foundation of knowledge The problems of large companies in sales Zain’s most recent published book The right things to focus on when solving a problem The questions to ask when you are experiencing a problem Why is trust important but misunderstood? Doing the smaller things right every time Philosophy’s connection to business The work Zain does with clients to improve problem solving Understanding your customer and building around them How to future proof your business Zain’s book recommendation and daily rituals About Our Guest:A visionary leader, entrepreneur, business accelerator, investor, philanthropist and industry futurist, Zain Raj is considered a global leader in finding new and different ways to grow brands. His unique ability to unearth surprising insights and incite inspired ideas has created billions of dollars of value for his clients and investors.
Currently, Zain is the Chairman and CEO of Shapiro+Raj, a top-ten independent insights and inspiration company in North America. He is also the founder and CEO of ZedNext, an ideas incubator that takes an objective and disruptive look at trends to help marketers and business leaders realize their full potential in this data-driven, digitally-led and insights-driven world. His theories and methodologies provide clear and actionable ways to help companies deliver sustainable growth through these times of significant economic and cultural change. He has also authored two Amazon marketing and sales bestsellers, Brand Rituals: How Successful Brands Bond with Customers for Life and Marketing For Tomorrow, Not Yesterday: Surviving and Thriving in the Insight Economy™.
Connect with Zain Raj:LinkedIn
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Sports and business have a surprising amount of things in common and today’s guest is no stranger to either field. David Lindsay has a varied and exciting background in multiple sports and has made the connection between the sports industry and successfully running a business. Now, David spends his time working with companies on improving performance as a coach and motivational speaker.
In our conversation today, David shares the process he has developed that is a surefire way to improve your vitality as a leader and team member. He gives actionable day-to-day things you can do right now that will help you become a more effective team member and will build the foundation of binding a team together for a common purpose. The major takeaways from this discussion will have your team motivated, engaged, and performing at a high level.
What We Talked About in This Episode: David’s varied and exciting background in sports The connection David has made between sports and business The importance of every skill set and position Managing goal clarity What does winning mean? Keeping up the motivation The 5 Steps to Improved Vitality System Open lines of communication and feedback Things you can do to recharge and rebuild The importance of sleep patterns How to bring a team together David’s book recommendation and daily rituals About Our Guest:David Lindsay is a personal trainer and professional speaker from Sydney, Australia. David played Rugby League for many years up to NSW Cup, trained as a Professional Arm Wrestler, and then pursued Martial Arts. In the last ten years David has studied many successful teams and individual athletes, from The All Blacks (Rugby Union), to Rafael Nadal (Tennis), Ronda Rousey (MMA, UFC) and many other successful teams and individuals. They all, in their own way, follow a similar structure to the "5 Step System Towards Improved Vitality in the Workplace" that David has come up with to improve workplace relations, morale and profitability of your business.
Connect with David Lindsay: David Lindsay Home Page Dynamic Company Culture Spotlight PodcastConnect with John Murphy:
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Today’s guest is known as being the king of scaling businesses which is certainly a skillset not everybody has. Kurt Uhlir joins the podcast today with a very interesting background in serial entrepreneurship, technology, marketing, and of course scaling businesses. His experience covers all different types of markets and industries and he has worked with organizations across the globe.
Kurt can talk about many things, but today we’re leaning into his biggest passion - servant leadership. In this episode, you’ll learn what servant leadership is, how to embrace it, and the incredible impact it has on not only you as an individual, but your business or organization as a whole.
What We Talked About in This Episode: Kurt’s background in entrepreneurship, technology, and marketing The skills needed to successfully scale businesses What high achievement servant leadership is Being wrong and being right The facade of control The Eastern and Western approaches to innovation The difference between servant leadership and authoritative leadership Discovering your purpose through helping others accomplish theirs Intentional rest as part of the success equation Kurt’s book recommendation and daily rituals About Our Guest:Kurt Uhlir is a globally-recognized marketer, operator, and speaker. He’s built and run businesses from start-up to over $500M annual revenue, assembled teams across six continents, been part of the small team leading an IPO ($880M), and participated in dozens of acquisitions.
As a dynamic and charismatic speaker on marketing and innovation, Kurt’s speaking experience includes speeches across the United States and Europe in addition to presenting at prominent industry events. Kurt is a popular and entertaining commentator and has appeared on national television shows and periodicals including the Wired, TechCrunch, Thrive Global, USA Today, Business 2 Community, WGN Radio, NBC, and ABC. Reach out to him for a guest on marketing, real estate, or growing American based businesses.
Connect with Kurt Uhlir: Kurt Uhlir Home Page Kurt Uhlir on LinkedIn Kurt Uhlir on TwitterConnect with John Murphy:
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What is pay justice and pay equity? And why do they matter? Sally Loftis has dedicated her career to helping organizations through the minefield of this topic and helps them overcome the growing distrust of institutions through systemic work. She is the founder and Managing Director of Loftis Partners in North Carolina and comes to us with a background in HR and consulting. Now she specializes in the area of pay justice and is a real expert in her space.
In our conversation today, Sally discusses what exactly pay justice and pay equity are and gives insight on how to manage this issue, especially in the United States. It’s not a one-size-fits-all approach and it is a challenge. But the work Sally does not only helps organizations understand pay justice and pay equity but also helps them systemically change their approach to it altogether.
What We Talked About in This Episode: What led Sally to the area of pay justice and pay equity Pay justice is the systemic work required to pay people in a meaningful way Getting ahead of any sort of mistrust The difference between wage and cost of living across different locations What is pay transparency and why is it such a big deal? The importance of pay equity Where organizations fail in this area The impact on legal action in the United States Intention and more conversations Team agreements The history of trust in organizations and institutions What Sally’s goals are for Loftis Partners Sally’s book recommendation and daily rituals About Our Guest:Sally Loftis is the Managing Director of Loftis Partners. Loftis Partners approaches every project as a co-creation process with participants and stakeholders. Their pedagogy is grounded in the work of organization development, human resources, and social justice. The firm is also rooted in a racial equity framework by education, lived experience, and training. Sally is the primary consultant for all projects at Loftis Partners and they add more consultants as needed. Sally completed her Bachelor of Business Administration with a concentration in Human Resources at Freed-Hardeman University and received a Nonprofit Management Certificate from Duke University. She also completed a Master of Science in Organization Development at Pepperdine University where she finished her thesis on pay equity in nonprofits of all sizes.
Connect with Sally Loftis: Loftis Partners Home Page How to Conduct a Pay Equity Assessment Fully Human Resources LinkedIn Newsletter Subscribe to Loftis Partners Email Newsletter Sally Loftis on LinkedIn Loftis Partners BlogConnect with John Murphy:
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What is your truth? Today’s guest is on a mission to help fast-moving founders discover who they really are and what they genuinely stand for in order to empower them to break through obstacles, create new outcomes, and “take new ground” in their lives.
Adrian Koehler, a leadership engagement expert and co-founder of Take New Ground, is passionate about empowering founders to scale their businesses and cultivate unstoppable leadership teams. With a diverse background, Adrian thrives in challenging environments and embraces difficult conversations.
In our conversation today, we delve into Adrian's approach to leadership development, scaling businesses, and creating unprecedented results for executives and entrepreneurs.
What We Talked About in This Episode: Adrian shares the concept of "busting up the bullshit" and being authentic about your inauthenticity How rigorous honesty, taking personal responsibility, and being authentic about one's inauthenticity can help you create something new Perceived problems are often just symptoms—how Adrian helps individuals uncover the core issues by stripping back the layers Adrian's background in intense environments and how it informs his commitment to helping people transform their lives The need for entrepreneurial thinking in large organizations and the shift happening toward embracing that mindset The indicators of fearless and strong self-leadership, such as living one's word and addressing issues openly and honestly Acknowledging and addressing missed commitments The importance of embracing and integrating all aspects of oneself Playing to win instead of playing not to lose The role of founders in generating new possibilities and maintaining alignment How Adrian's coaching approach focuses on helping leaders become fearless self-leaders through casting clear visions and being "at stake" The value of listening generously and seeking feedback, even in difficult conversations The importance of developing emotional skills and establishing daily rituals for self-connection for personal growth and leadership About Our Guest:Adrian Koehler is a leadership engagement expert and co-founder of Take New Ground, dedicated to empowering founders and cultivating unstoppable leadership teams. With a background spanning philanthropy, ministry, activism, and medicine, Adrian thrives in challenging environments and embraces difficult conversations. His expertise in human performance has allowed him to serve individuals during personal crises and cultural tragedies worldwide. With a passion for busting up the bullshit and creating new outcomes, Adrian's expertise spans Fortune 500 organizations, multinationals, higher education, startups, and healthcare, including NIKE, Virgin Hyperloop One, Oprah Winfrey Network, and UCLA, training and coaching entrepreneurial leaders to create new results and experience fulfillment in their work.
Connect with Adrian Koehler: Take New Ground Website The Revenant Process Adrian on Instagram Adrian on LinkedInConnect with John Murphy:
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In this episode, renowned financial planner and Strategic Coach® David Braithwaite joins us. With his extensive experience in both fields, David reveals how he leverages the power of empathy to help his clients.
David Braithwaite has crafted a distinctive coaching model fueled by empathy that empowers individuals to achieve their entrepreneurial goals and help their businesses thrive while positively impacting their personal lives and families.
What We Talked About in This Episode: How becoming a coach transformed David’s approach to business and his personal life The importance of creating a self-managing company that allows for growth without sacrificing freedom and quality time with loved ones The significance of breaking down goals into manageable, bite-sized pieces AND aligning them with your personal aspirations David shares a powerful concept from the book "Will It Make the Boat Go Faster?" which focuses on making decisions that propel you closer to your goals Why it’s crucial to focus on your "unique ability" and then build a team with complementary skills The significance of empathy as a valuable skill The concept of the "dos" (dangers, opportunities, strengths) and its role in effectively addressing a client's needs Using Dan Sullivan's R factor question to foster deep listening and uncover a client's desires and goals The four freedoms in the pursuit of personal and professional fulfillment. How Dan helps clients crystallize their reality to define their vision of success The importance of surrounding yourself with like-minded individuals, or "balcony people," to elevate (and challenge) your thinking The significance of daily rituals and habits in maintaining personal and professional growth The impact of mindset mastery on achieving success How David’s insights, strategies, and coaching principles help his clients build successful businesses About Our Guest:David Braithwaite knows empathy is the secret to helping people achieve the life they’ve always wanted. A master at putting himself in his client's shoes and a Strategic Coach® veteran of 10 years, David has experienced first-hand how the combination of Coach thinking tools, strategic concepts, and guided discussions allows people to become the best versions of themselves at work and at home.
Connect with David Braithwaite:David Braithwaite Homepage
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Returning to the podcast today is Mark Monchek. Mark joined us for a conversation about the culture of opportunity about a year ago and we have the chance to hear his insight again.
Mark is the founder and Chief Opportunity Officer of Opportunity Lab, a strategy consulting firm focused on company growth through conscious business. Opportunity Lab applies models of growth to companies navigating through disruptive change and finds opportunity for sustained growth even in the most difficult situations. Mark is also the author of Culture of Opportunity: How to Grow Your Business in an Age of Disruption, a fascinating book on this very topic.
Mark has a fascinating take on business and how business should be. His view is refreshing but also challenging as he talks expertly on what types of businesses will thrive in the coming years post-Covid. It is definitely a different and unique approach to business today, but a conversation that needs to be had.
What We Talked About in This Episode: Mark’s updates since his last appearance on the Winning Teams Podcast Looking back on the radical change of the last few years Business in a time of radical disruption Organizational and leadership challenges with change The reality of AI’s change on business What a conscious business is The purpose of a conscious business Shared Success The tipping point from useful and beneficial to dangerous The use of psychedelics The basics of awareness and beliefs Unconscious beliefs that don’t align with your values Mark’s book recommendations and daily rituals About Our Guest:Mark Monchek is the Founder and Chief Opportunity Officer of Opportunity Lab, a strategy consulting firm focused on conscious growth. Mark has worked with leaders from Google, Apple, JPMorgan Chase, General Electric, Goldman Sachs, Adorama, TerraCycle, Feltsberg, The New York Times, Wharton School of Business, New York University, Columbia University, NBC, Time Warner, and the United Nations. He’s the author of the Amazon nonfiction bestseller Culture of Opportunity: How to Grow Your Business in an Age of Disruption. He’s been featured in Real Leaders, The Better Business Book, the Organization Development Review Journal, Lifetime Network, WPLJ, WCBS, Newsday, Working Women Magazine, and the San Francisco Chronicle.
Connect with Mark Monchek: Opportunity Lab Website Mark Monchek on LinkedIn Culture of Opportunity: How to Grow Your Business in an Age of Disruption by Mark MonchekConnect with John Murphy:
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It has been a while, but we are welcoming back speaker and author, Joey Coleman. A few years ago, Joey became the bestselling author of the book Never Lose a Customer Again, but today he joins the podcast with his follow up book Never Lose an Employee Again.
Joey Coleman is an extraordinary communicator with 20 years of experience helping organizations retain their best customers and employees. In our conversation today, he shares so many things that you can take away immediately to ensure that you are attracting, acquiring, and retaining the people you want on your team. This award-winning speaker will inspire you and light a fire under you with this discussion.
What We Talked About in This Episode: Joey’s hopes for his book and the change that can come for readers The common lament Joey hears from business owners The 8 phases to the employee journey New hire’s remorse The Acclimate phase for employees and customers This methodology as a philosophy The highest statistics ever on employee disengagement The realization employees had post-Covid When ego is the motivation Where the smartest companies will win in the future The kind of organization that top employees want to work for What companies get wrong when it comes to attracting employees The distinction between co-workers and colleagues About Our Guest:For almost twenty years, Joey has helped organizations retain their best customers and employees - turning them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. He has a long history of energizing and motivating audiences to enhance their customers’ experiences and employees' experiences. He is an award-winning speaker at both national and international conferences – competing against New York Times bestselling authors, business leaders, and internet sensations/celebrities. He is the author of the #2 Wall Street Journal bestseller, Never Lose a Customer Again and the recently released Never Lose an Employee Again.
Connect with Joey Coleman: Never Lose a Customer Again by Joey Coleman Never Lose an Employee Again by Joey Coleman Joey Coleman Home PageConnect with John Murphy:
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The topic of today’s episode of the Winning Teams Podcast is so important and very relevant. Today we’re discussing the need for shifts in behavior and let’s face it, every organization has a whole realm of change programs going on. But today’s guest breaks it down to communication and persuasion.
Stephen McGarvey is the founder of Solutions in Mind, a consulting group that uses a proven process of persuading and influencing to help clients achieve success. He is certainly a real world authority on conscious communication, persuasion, and influence and a true expert in the field.
In our conversation, Stephen explains the impact of unconscious communication and that things that get in the way of behavior shifts. He also shares his thoughts on the impact of having multiple generations in the workforce simultaneously. And the tools that effective leaders use to motivate themselves and how to go about motivating somebody else, which is not a logical straight line.
What We Talked About in This Episode:What unconscious communication is
Reflecting on the impact of communication
The process of valuing something
The different meanings of integrity
The steps needed to take in order to shift behavior
Getting plugged in to each generation and understanding their values
Framing communication to impact specific types of behavior
Preframes and Reframes
The importance of rapport
The ecology of persuasion
Developing the skill of persuasion
End result imagery tying into values to trigger motivation
Setting goals in alignment with values
Stephen’s book recommendation and daily rituals
About Our Guest:Stephen McGarvey is a world-leading authority on unconscious communication, persuasion, and influence. He assists corporations and audiences around the world in solving difficult communications problems by guiding them on an engaging, fast-paced, fascinating journey inside the unconscious mind. For more than 20 years, Stephen has helped individuals better understand motivation, persuasion, and influence with a focus on achieving results by leveraging unconscious communication in a range of personal and business contexts. He is passionate about creating practical, ethical resources that are easy to learn and apply, and which produce extraordinary and sustainable results.
Connect with Stephen:Solutions in Mind Website
Stephen McGarvey on LinkedIn
Connect with John Murphy:
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“For Marc Lesser, the key to healthy relationships and effective workplaces is compassionate accountability - a practical and trainable way to clarify and achieve visions of success.”
We often discuss accountability, but what is compassionate accountability? Those words do not typically belong together, but today’s guest shows up just how important the distinction is.
Marc Lesser has an extensive and absolutely fascinating background. From a zen teacher and mindfulness coach to CEO, Marc is also an author and has been involved with Google through his Search Inside Yourself program. In our conversation today, we discuss a lot about his interesting background and experiences, but we focus a lot on his newly released book Finding Clarity.
What We Talked About in This Episode:Marc’s interesting background and experience
The Search Inside Yourself program
Self awareness practices and mindfulness integrating into leadership
The benefits of emotional intelligence in business
Marc’s new book Finding Clarity
Compassionate accountability
The impact on success with a lack of accountability
Clarity’s involvement in all aspects
“Be Curious, Not Furious” and “Drop the Story”
Why we should be leaning into mindfulness
What needs to be in place for psychological safety
Balancing conflict and safety
Marc’s book recommendation and daily rituals
About Our Guest:Marc Lesser is a speaker, facilitator, workshop leader, and executive coach. He is known for his engaging, experiential presentations that integrate mindfulness and emotional intelligence practices and training. He is the CEO of ZBA Associates, an executive development and leadership consulting company. Marc has led mindfulness and emotional intelligence programs at many of the world’s leading businesses and organizations including Google, SAP, Genentech, and Kaiser Permanente, and has coached executives and led trainings in Fortune 500 companies, start-ups, health care, and government. He helped develop the world-renowned Search Inside Yourself (SIY) program within Google - a mindfulness-based emotional intelligence training for leaders which teaches the art of integrating mindfulness, emotional intelligence, and business savvy for creating great corporate cultures and a better world. Marc is also an author of several books including the recently released Finding Clarity.
Connect with Marc Lesser:Marc Lesser’s Website
Marc Lesser on LinkedIn
Finding Clarity: How Compassionate Accountability Builds Vibrant Relationships, Thriving Workplaces, and Meaningful Lives by Marc Lesser
Connect with John Murphy:
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Your expertise as a leader is impactful, but today’s guest proves that you just can’t know it all. You do not have to be nor are you expected to be the expert in all areas. But how can you leverage your own expertise and the expertise of those you lead and work with?
Today’s guest is Wanda Wallace and she has a book published on this exact topic, You Can't Know It All: Leading in the Age of Deep Expertise. Wanda is the managing partner of an organization called Leadership forum and in addition to being a published author, she is also the host of the podcast Out of the Comfort Zone. She was formerly in the academia space and now as an entrepreneur, Wanda works internationally with huge and significant companies, combining her knowledge in both areas and sharing her knowledge globally.
In our conversation today, we not only talk about the content of her book, but we discuss human behavior, relationships, and the interesting take she has on the challenges faced by women and minorities in leadership. She dives into the concept of being an expert and when it’s important to lean into our own expertise.
What We Talked About in This Episode:Wanda’s background and current roles
Her fascination in how people see the world and make meaning out of everything
Your conclusions impact your behavior and relationships
How to stop yourself from jumping to conclusions
The companies that are good at dealing with conflict
The topics addressed in Wanda’s book (linked below)
Why you can’t be a generalist
The difference between an expert and a spanning leader
What to do if you don’t have expertise in an important area
Creating leverage when in a spanning role
When to lean in to your expertise
Why this is particularly challenging for women and minorities
When to stay safe and take risks out of your comfort zone
How to show that you can lead out of your zone of expertise
Wanda’s book recommendation and daily rituals
About Our Guest:As Managing Partner of Leadership Forum, Wanda helps organizations improve the quality of their conversations. Better conversations result in better relationships and better performance in every aspect from strategic insight, to talent, teams and individual capability. Wanda is passionate about helping people, particularly in under-represented groups, take control of their careers and make great contributions to their organizations. Wanda is also the host of the Out of the Comfort Zone podcast and author of You Can't Know It All: Leading in the Age of Deep Expertise.
Connect with Wanda Wallace: WandaWallace.com Out of the Comfort Zone Podcast LinkedIn You Can't Know It All: Leading in the Age of Deep Expertise by Wanda WallaceConnect with John Murphy:
LinkedIn Twitter YouTube FacebookIf you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Thanks for tuning in!
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Remote work has been a buzzword since the start of the Covid-19 pandemic and it has absolutely changed the landscape of business management across the entire world. But it isn’t a new concept. Working remotely has been a part of many organizations’ work model for quite a long time, which happens to be true for today’s guest, Tamara Sanderson.
Tamara Sanderson is the co-founder of Remote Works, an organizational design and consulting firm with a mission to liberate teams from the 9-5 and teach them to do their best work, anytime, anywhere. She is also the co-author of a book by the same name, which sounds like something that has just been written because of Covid-19, but her work predates Covid by quite some time.
In our conversation today, we talk a lot about the issues and concerns organizations have about remote work and how to find the right balance. Leaders need to adapt their style when going into remote work and managers need to find the right balance when giving employees the autonomy they need to be successful. So many timely topics feed into this discussion about remote work, like burnout, fatigue, leadership style, and technology.
What We Talked About in This Episode:The promise of liberating people from 9-5 work
Different ways for organizations to unlock this possibility
The great debate about remote and hybrid work
Forcing a transition after Covid-19
Becoming thoughtful about documentation
Remote work is all about behavior change
Remote Works book by Tamara Sanderson and co-author Ali Green
Forming and Performing
Remote culture and internet culture
The benefits of team meetups for all-remote companies
Adapting leadership style
The impact of modeling desired behavior
Training employees to be their own manager
Identifying burnout
The normalcy of burnout
The three M’s of taking breaks
Tamara’s book recommendations and daily rituals
About Our Guest:Tamara Sanderson is the co-founder of Remote Works, an organizational design and consulting firm with a mission to liberate teams from the 9-5 and teach them to do their best work, anytime, anywhere. She is also the co-author of Remote Works: Managing for Freedom, Flexibility, and Focus, recently released in February of 2023. Tamara was a remote worker before she knew it had a name. She began her career as a management consultant at Oliver Wyman (where she took any international project that came her way) and as a private equity analyst at Audax Group. Later, she cut her teeth on tech and design at Google, Automattic (WordPress.com), and IDEO.
Connect with Tamara Sanderson:Remote Works: Managing for Freedom, Flexibility, and Focus by Tamara Sanderson and Ali Green
Tamara Sanderson’s Website
Tamara Sanderson on LinkedIn
Connect with John Murphy:
LinkedIn Twitter YouTube FacebookIf you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Thanks for tuning in!
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Today’s guest is a passionate founder and CEO of Purpose Brand, an award-winning PR, brand and digital marketing firm in Chicago. Diane Primo builds on a groundbreaking 30 year career leading some of the top marketing organizations in the country and she has set up her agency based on her own extensive experience in the corporate world.
Diane is also the author of a book series that explores business culture, consumer attitudes, communication strategy, and workforce diversity. In today’s episode, we talk a lot about her book ADAPT: Scaling Purpose in a Divisive World and what exactly the meaning is behind its title.
Through this conversation, you’ll learn the importance of purpose in a business, how to develop it over time, and the sad lack of women in color in the corporate world. And you’ll hear it all from the organizational, team, and individual perspectives.
What We Talked About in This Episode: Diane’s background as the only African American CEO of a purpose driven organization The work done in Chicago for the homeless Scaling purpose in a divisive world Finding purpose and making it come alive Diane’s book ADAPT and what the acronym means Alignment ESG and its importance Demographics in the corporate world The impact of Covid on the organization’s purpose Going out of your way to connect employees Purpose makes you adaptable You have to have branding. It should be a brand you like. Becoming a catalyst for others in the industry Giving people opportunity Diversity and Inclusion Officers Looking at processes to restructure them with equity Training marketing and communications team members The importance of building a diverse network Diane’s book recommendation and daily rituals About Our Guest:Diane Primo is the CEO of the Purpose Brand agency, an award-winning, Chicago-based public relations, branding and digital marketing firm. She is a best selling author of an award-winning book and the only African American female CEO of a purpose-driven communications agency. Diane’s focus on impact marketing stems from the belief that brands must be relevant, purpose-driven and committed to consumers to be successful today. Consumers’ demand for meaning, transparency and authenticity has changed the nature and raised the stakes in all communications.
Connect with Diane Primo: Purpose Brand Website ADAPT: Scaling Purpose in a Divisive World by Diane PrimoConnect with John Murphy:
LinkedIn Twitter YouTube FacebookIf you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Thanks for tuning in!
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While thinking about hiring people to the team, we need to consider their potential in becoming a leader. It may not be for everyone and it’s not necessary for everyone to fill a leadership role, but we have to consider the qualities that give someone an advantage when it comes to leadership. What are those qualities?
Today’s guest is the CEO and President of Janson Associates, Dr. Kim Janson. She is also the author of the book Determining Leadership Potential which is both a broad and deep look at how and what to look for in potential leaders. In addition to her experience with Janson Associates, Dr. Janson also has experience as the Chief Talent Officer for Heinz and has done similar work with Bank of America.
In our conversation today, we of course dig into the topic of leadership but more specifically, what we should look for when hiring future leaders. What are the must-haves and what are things that can be taught?
What We Talked About in This Episode: The evolution of leadership and viewing it as a science Learning how to maximize your people Dr. Janson’s research findings Indicators of potential leaders Research shows that personalities don’t change Learning agility and motivation Areas where you can compensate The challenge for introverts in leadership The causes of the leadership crisis The skills that can be taught versus the things that cannot Emotional Intelligence The books that Dr. Janson has written Key ingredients that make up a high performing leader Has leadership changed with remote work? Values and culture Good judgment and how it’s formed Dr. Janson’s book recommendation and daily rituals About Our Guest:Kim Janson is the President and CEO of Janson Associates, a firm dedicated to “unleashing people’s potential globally." Kim has been on the ground working with leadership teams in over 40 countries for more than 25 years. She has hosted and successfully conducted leadership programs in Singapore, China, Malaysia, Russia, New Zealand, England, France, Canada, Holland, Italy, Mexico, Chile, Spain, Dubai, Australia and the United States.
Janson Associates works with firms from start-up level to Fortune 100 companies in all industries. Kim is considered a premier executive coach, is a member of the Forbes Coaching Council and serves as an executive coach and instructor at the Harvard Business School. Kim is the author of Demystifying Talent Management.
Connect with Dr. Janson:Janson Associates Website
Determining Leadership Potential by Dr. Kim Janson
Connect with John Murphy:
LinkedIn Twitter YouTube FacebookIf you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Thanks for tuning in!
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