Episodes
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In today’s episode, Paula shares her #1 philosophy in business and life and that is… the power of choice. In this personal share, she opens up about how this applies to various aspects of her life and business and how this belief is empowering and stress relieving!
Paula shares personal examples of how she has applied this philosophy including closing her yoga studio during the pandemic and making numerous changes in her multiple businesses over the years.
She also explores common situations where entrepreneurs may feel stuck and offers insights on how to approach them with a mindset of choice.
Having a choice does not dismiss the feelings or discomfort we feel when things aren’t going the way we want them to.Recognizing our power to choose can be empowering and stress-relieving.Feeling stuck often comes from forgetting that we have a choice.When faced with a situation that is not ideal, we can choose to accept it, change it, or make a decision later.Making choices consciously and strategically will lead to positive outcomes and personal growth.
Highlights
Chapters00:00 Introduction: The Philosophy of Choice
01:25 The Power of Choice in Various Areas of Life
06:26 Personal Example: Choosing to Close a Business
13:29 Common Situations: Feeling Stuck and Making Choices
20:39 The Relief and Empowerment of Recognizing Your Choices
LINKS:Explore working with Paula
Book a Dream Team Discovery Call
CONNECT with Paula:Website: https://paulamaidens.com/
Instagram: https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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In today’s episode, we’re diving into the world of Team Events and how to build High Performing Teams with the incredible Mykel Dixon - a jazz musician, award-winning speaker, award-winning author and recognised authority and professional speaker for Fortune 500 and ASX200 listed companies.
He shares his expert insights on engaging participants and creating transformative experiences at team events. Starting with a clear purpose through to prioritising connection over content, Myke’s approach ensures that every event becomes an opportunity for meaningful interactions and lasting memories.
Discover how you can design events that foster vulnerability, authenticity, and genuine connections. Whether you’re planning a team-building retreat or a company celebration, this episode will provide you with valuable takeaways to elevate your events and enhance your team's performance.
Don’t forget to like, comment, and subscribe for more tips on creating impactful events and building high-performing teams!
Highlights
Start events with a clear purpose and set the right context to engage participants.Prioritise connection over content and create opportunities for people to connect with each other.Create a safe space for vulnerability and encourage authenticity.Events have the power to transform people's lives and create lasting memories.The purpose of events is to connect people to themselves and each other.Chapters
00:00 Introduction to Myke Dixon
07:03 The Importance of Connection at Events
10:56 Creating a Safe Space for Vulnerability
19:52 Designing Events with Purpose
25:07 Overcoming Challenges in Event Planning
32:25 The Power of Gifted Experiences
CONNECT WITH MYKEL DIXON
Linkedin:https://www.linkedin.com/in/mykeldixon/
Instagram:https://www.instagram.com/mykeldixon
Website: https://www.mykeldixon.com/CONNECT WITH PAULA
Website:https://paulamaidens.com/
Instagram:https://www.instagram.com/paulamaidensconsulting/
Linkedin: https://www.linkedin.com/in/paulamaidens/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams -
Episodes manquant?
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In this episode, Paula dives into the different types of subcontractors that are available, and in particular she compares hiring a Subcontracting Team to a Freelancer.
She explains that while the terms are often used interchangeably, there are technical differences between the two and like all things, each different type has benefits and considerations to consider, to know what’s right for you.
Paula compares the pros and cons of working with subcontractors, such as the potential for scaling up and accessing diverse expertise, as well as the cons of limited control and potential team turnover. She discusses flexibility and cost-effectiveness of working with freelancers, but also discusses the limitations of relying on a single individual.
This episode will help you to work out which is right for you and what factors to keep in mind, including your stage of business, desired level of control, and specific project requirements.
Highlights
The key difference between Subcontractors and Freelancers including independent entities operating as individuals or companies with a team versus self-employed individuals who offer services to multiple clients without being tied to a particular company.The pros and cons of working with subcontractors that include the potential for scaling up and access to diverse expertise, but also limited control and potential team turnover.The pros and cons of working with Freelancers who can offer flexibility and cost-effectiveness, but are limited in capacity and individual skills and may be less reliable due to personal circumstances.How to know which is right for you - the key factors to consider including the stage of business, desired level of control, and specific project requirements.
Chapters00:00 Introduction and Overview
01:20 Defining Subcontractors and Freelancers
06:26 Pros and Cons of Working with Subcontractors
11:32 The Benefits of Hiring Freelancers
19:27 Choosing the Right Option for Your Business
LEARN MORE ABOUT HIRING MASTERY™Learn more about Paula's HIRING MASTERY™ Method here.
SAVE $ OFF HIRING MASTERY™
Use coupon code PODCAST24 (at checkout) to get $300 off the upfront price. Use coupon code PODCAST24PP at checkout to get $50 off per month for the payment plan option.Learn more here: https://paulamaidens.com/hiringmastery/
Connect with Paula:Website: https://paulamaidens.com/
Instagram: https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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This episode addresses a commonly asked question which is How to Retain Employees. Paula discusses the elements to both Attract and Retain Loyal Employees and Team Members which to her, is much more than someone who just ‘stays’ and ‘shows up’ every day in your business.
Paula starts by sharing what loyalty means to her and shares examples of how various employees have demonstrated that in her own businesses in the last 14 years, allowing you to reflect on what loyalty means to you.
Paula then shares practical ways as an entrepreneur that you can ATTRACT and RETAIN loyal employees and team members starting with how you are showing up as the leader.
Paula discusses the practical elements required to create a supportive work environment, lead by example, show appreciation, and support your team members to prioritise work-life balance which are all factors that LOYAL team members are looking for when they join a new business.
Highlights
Loyalty is more than how long you retain an employee in your business or the fact that they show up every day. It’s a deeper commitment to the team and the business.How to create a supportive work environment which is a crucial element for attracting and retaining loyal team members.The practical challenge of ‘leading by example’ as an entrepreneur in a small growing business.How being consistent in your actions and words helps build trust and loyalty in your team. The practical side of being able to prioritise work-life balance for your team and how being able to do this will contribute to an overall sense of loyalty.The importance of transparency, clarity, and realistic expectations when hiring and how this links to a long-term loyal team member.Chapters
00:00 Introduction
09:34 Creating a Supportive Work Environment
13:08 Leading by Example and Consistency
16:28 Showing Appreciation and Acknowledging Effort
21:57 Prioritising Work-Life Balance
27:04 Transparency, Clarity, and Realistic Expectations
29:22 Conclusion
Explore working with Paula
Book a Dream Team Discovery Call
Connect with Paula:
Website:https://paulamaidens.com/
Instagram:https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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In this episode, Paula Maidens addresses the importance of reference checks in the hiring process for small business owners. She shares unique insights into a candidate's past performance and work ethic, which you can gather from a reference check, including information that cannot be obtained through interviews or resumes.
When conducted effectively, reference checks can confirm the accuracy of information, and provide a deeper understanding of their strengths and weaknesses. Paula dives into exactly how to extract that information so you can uncover potential red flags well before someone has been offered the job or has been employed to work with you.
This episode also addresses how to handle negative feedback received during reference checks and whether that means you shouldn’t hire the person into your business.
Highlights
Reference checks ARE an important step in the hiring process for small business owners and this episode explains why that is the case and how to make them an incredibly helpful step for you.How to conduct a Reference Check so that potential red flags are uncovered so you know in advance if the candidate is the right fit for your role.Tips for effective reference checks given the limited time you may have with the person.What to do if you get a negative reference check. Should you still hire? Does that make them a no? What to consider and further examine to know what to do.Chapters
00:00 Introduction and Importance of Reference Checks
01:28 Insights from Reference Checks
04:32 Confirming Accuracy and Understanding Strengths and Weaknesses
07:34 Tips for Effective Reference Checks
12:35 Handling Negative Feedback in Reference Checks
16:21 Conclusion and Invitation to Learn More
LEARN MORE ABOUT HIRING MASTERY™
You can learn Paula’s HIRING MASTERY™ METHOD here.
You can now get started at any time and join up to 3 months of group implementation calls for tailored guidance and support.
SAVE $ OFF HIRING MASTERY™
Use coupon code PODCAST24 (at checkout) to get $300 off the upfront price. Use coupon code PODCAST24PP at checkout to get $50 off each month for the payment plan option.*Coupon codes expire 31st Aug 2024.
Learn more here: https://paulamaidens.com/hiringmastery/
Connect with Paula:Website: https://paulamaidens.com/
Instagram: https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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Welcome to our Client Lessons Series.
These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest.Client Lesson Summary
In this episode, Paula shares a personal lesson from the universe about the importance of delegation and recognising when to ask for help.
Despite having the ability to update her own website, Paula found that doing so was not always the best use of her time. She recounts her experiences with two major website mishaps and the valuable lessons learned about efficiency, delegation, and the importance of pausing before diving into tasks.
Key Takeaways:
The Importance of Delegation: Just because you can do something doesn't mean you should. Recognising when to delegate can save time and improve outcomes.Learning from Mistakes: Paula shares two stories where her attempts to update her website led to more problems, highlighting the complexities of seemingly simple tasks.The Value of Pausing: Taking a moment to assess whether you should do something yourself or delegate it can prevent mistakes and inefficiencies.Balancing Excitement and Patience: Paula discusses how adrenaline and excitement can lead to impulsive decisions and the importance of channelling that energy into effective delegation.
Explore working with PaulaBook a Dream Team Discovery Call
Connect with Paula:
Website: https://paulamaidens.com/
Instagram: https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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In this episode, Paula Maidens discusses the difference between hiring a subcontractor and an employee. She addresses common assumptions and myths about each option and provides insights into the pros and cons of both.
Paula covers the importance of considering three key factors: time, commitment, and control and offers insightful questions to help you assess what you need in relation to each of these areas to land on the right answer for you and your business.
Highlights
The key assumptions and myths that are made when it comes to subcontractors versus employees.Whether one model is more ‘flexible’ than the other and if one is better when you are starting out. Whether one arrangement is ‘easier’ than the other if it’s ‘not working out’.Why you should consider 3 key factors including Time, Commitment, and Control, and how to think about each of these to decide which is right for you.Things to consider with subcontractors include flexibility, training, other clients, their business goals and how this may affect your business in the long term.Things to consider with employees include the benefits of commitment, control and oversight, and why having a dedicated person in your business creating and following your processes can help you in the longer term.Chapters
00:00 Introduction: Subcontractor vs. Employee
03:10 Ending Relationships and Honoring Commitments
09:07 Control: A Key Factor in Hiring
10:53 Finding Clarity for the Right Hiring Model
12:13 Hiring Mastery Method: A Program for Successful Hiring
13:26 Conclusion and Call to Action
LEARN MORE ABOUT HIRING MASTERY™You can learn Paula’s HIRING MASTERY™ METHOD here.
You can now get started at any time and join up to 3 months of group implementation calls for tailored guidance and support.
Use coupon code PODCAST24 (at checkout) to get $300 off the upfront price. Use coupon code PODCAST24PP at checkout to get $50 off each month for the payment plan option.
SAVE $ OFF HIRING MASTERY™*Coupon codes expire 31st Aug 2024.
Learn more here: https://paulamaidens.com/hiringmastery/
Connect with Paula:
Website: https://paulamaidens.com/
Instagram: https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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Welcome to our brand new Client Lessons series.
These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest.Client Lesson Summary
The theme of this lesson is the importance of pausing and not reacting immediately to every urgent situation that arises. By finding the power of the pause, entrepreneurs and CEOs can make considered decisions and regain control of their time and priorities.
The lesson provides strategies for determining the true urgency of a situation and resisting the urge to react immediately.Key Takeaways
Not everything that seems urgent actually requires immediate attention.By pausing and assessing the true urgency of a situation, entrepreneurs and CEOs can make better decisions.Most problems can solve themselves or be handled by someone else if given time.Taking a pause allows the initial emotional impact of a situation to dissipate, leading to better clarity of thought.By resisting the urge to react immediately, individuals can regain control of their time and priorities.Chapters
00:00 The Power of the Pause
01:29 Making Considered Decisions
02:28 Letting Problems Solve Themselves
03:26 Clarity of Thought
04:45 Regaining Control
LINKS:Explore working with Paula
Book a Dream Team Discovery Call
Connect with Paula:Website: https://paulamaidens.com/
Instagram: https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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In this episode, Paula Maidens discusses the stress that comes with having employees and provides practical tips and strategies to reduce that stress. She emphasises the importance of normalising the stress and reframing the mindset to view employees as an investment rather than just an expense.
Paula also talks about the significance of effective communication, time management techniques, setting boundaries, and building a support system.
Takeaways
Feeling stressed when you have employees is completely normal and acknowledging it is the first step to managing it effectively.Reframe your mindset to view employees as an investment in your business's growth rather than just an expense.Effective communication, regular check-ins, and team meetings can prevent misunderstandings and reduce stress.Implement time management techniques and set boundaries to protect your time and prioritise tasks.Build a support system, including a coach or mentor, and a peer group where you can be vulnerable and discuss your stress.View your leadership journey as a continuous learning process and invest in the training and development of your team.Reducing your own stress and supporting your team's growth will create a positive culture and reduce overall stress in the business.Chapters
00:00 Introduction: The Stress of Having Employees
03:10 Chapter 1: Normalising the Stress
05:03 Chapter 2: Reframing Your Mindset
09:40 Chapter 3: Effective Communication
11:39 Chapter 4: Time Management Techniques
16:52 Chapter 5: Building a Support System
20:10 Chapter 6: Continuous Learning and Development
22:46 Chapter 7: Creating a Positive Culture
Explore working with Paula
Book a Dream Team Discovery Call
Connect with Paula:
Website: https://paulamaidens.com/
Instagram:https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
Linkedin: https://www.linkedin.com/in/paulamaidens/
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Welcome to our new Client Lessons series.
These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest.Client Lesson Summary
In this episode, we discuss the critical considerations when hiring someone to deliver the same services you provide, meaning when you are hiring someone to do more of what you already do.
This applies to every single business owner and business type, whether you are service-based, e-commerce, in person or remote… It's essential to decide and distinguish between tasks that must be standardised and what areas can vary or where creativity can flourish.
Tune in to hear practical examples and tips on how to ensure your team maintains the quality and integrity of your brand while allowing room for individual expression.
Key Points:
Introduction (00:00 - 00:30)Understanding Standardisation vs. Creativity (00:30 - 01:00)Example 1: Yoga Studio (01:00 - 02:30)More examples in different industries (02:30 - 03:00)Considering the customer experience (03:00 - 04:00)The importance of avoiding assumptions (04:00 - 04:30).Conclusion & Summary of key takeaways (04:30 - 05:00)LINKS:
Explore working with Paula
Book a Dream Team Discovery Call
Connect with Paula:
Website: https://paulamaidens.com/
Instagram: https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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In this episode, Paula Maidens explores the necessity of team meetings and how to make them effective. She discusses the signs of unnecessary meetings, such as boredom and long durations, and highlights the importance of impactful and purposeful meetings.
Paula talks about how meetings can foster the key elements required to have a ‘high performing team’ and provides tips for making meetings impactful, relevant, and motivating.
Dive in to hear practical advice including how to plan your meetings in advance so that the right participants are present and participating.Highlights
Unnecessary meetings can be identified by key signs including boredom, long meetings and lack of interest from participants.The benefits of Effective Team Meetings and how they will foster and encourage a high-performing teamClear steps you can take to make meetings impactful, relevant, and motivating including planning the meeting in advance, defining outcomes and ensuring only the right participants are present.Hear Paula’s P-O-P method (Purpose, Outcomes, Participation) and how this can be used for effective meeting preparation.Team bonding and whether to incorporate these into regular team meetingsChapters
00:00 Introduction: Are Team Meetings Really Necessary?
03:20 Supporting Key Elements of a High-Performing Team
05:40 Not All Meetings Are Made Equal
07:08 Tips for Effective Meeting Planning
11:21 The P-O-P Method for Meeting Preparation
15:04 Focusing on Purpose, Outcomes, and Participation in Regular Team Meetings
LINKS:Explore working with Paula: Book a Dream Team Discovery Call
Connect with Paula:Website: https://paulamaidens.com/
Instagram: https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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Welcome to our brand new Client Lessons series.
These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest.Client Lesson Summary
In this episode, Paula dives into the essential steps for business owners to take a well-deserved holiday without the stress of constantly checking in.
Paula shares practical advice on how to set up your team for success and ensure you can genuinely relax while away.
You’ll learn how to strategically plan your time off with four key questions that will guide you in preparing your business and yourself for a smooth and worry-free holiday.
Client Lesson Summary
Key Takeaways:
Determine the Type of Holiday: Consider the level of engagement you want during your holiday. Do you want to be completely disconnected, semi-available, or okay with working a few hours daily?Inform Your Team: Based on the type of holiday, identify what your team needs to know to operate effectively in your absence.Set Notification Guidelines: Establish what information or incidents you need to be informed about while you're away.Choose Communication Methods: Decide how you want to be contacted in case of important updates or emergencies.Explore working with Paula
Book a Dream Team Discovery Call
Connect with Paula:
Website: https://paulamaidens.com/
Instagram: https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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Today’s guest with Paula Maidens is Dr. Hayley Kelly, a clinical psychologist and business coach, shares her journey of overcoming stress and burnout and offers insights on managing stress as an entrepreneur.
Understand your individual stress response and be aware of your allostatic load.Find sustainable self-care practices that align with your values and prioritise your well-being.Uncommit to things that no longer serve you and make choices that support your desired lifestyle.Take care of your physical and mental health as an essential part of achieving your goals.
Hayley explains the concept of allostatic load, which is the toll that stress takes on us, and emphasises the importance of understanding our individual stress responses and finding sustainable self-care practices.
Throughout this conversation both Paula and Hayley share candidly their personal experience with stress, overwork and burnout in their businesses and lives and what they do on a day to day basis to support their natural tendencies and to juggle their busy lives as mothers, wifes and passionate entrepreneurs.
Hayley talks about how entrepreneurs can align their actions in their business with their values and the importance of prioritising well-being both from her personal and clinical experience.
She highlights the significance of un-committing to things that no longer serve us and taking care of our physical and mental health and shares practical suggestions that every entrepreneur can consider and apply to their business and lives.
HighlightsChapters
00:00 Introduction and Background
02:52 Understanding Stress and Burnout
06:12 Allostatic Load and Individual Stress Responses
11:58 Normalising Stress and Making Choices
24:52 Building Sustainable Self-Care Habits
32:02 Mindfulness and Gratitude in Everyday Moments
34:49 Aligning Actions with Values and Lifestyle
37:52 Conclusion and Connecting with Dr. Hayley Kelly
LINKS:Connect with Hayley:
Free Guide: The Ultimate Guide Step-by-Step Guide for Therapists to Create & Sell a Successful Online Program: https://therapistsrising.com/guide
Instagram: https://www.instagram.com/dr.hayleykelly
Website: https://therapistsrising.com
Connect with Paula:
Website: https://paulamaidens.com/
Instagram:https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
Explore working with Paula:
Book a Dream Team Discovery Call
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Welcome to our brand new Client Lessons series.
These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest.Client Lesson Summary
In this client lesson, Paula talks about delegating leadership and how it is important as your business grows, and requires clear communication and specific expectations. When empowering someone else to lead, it's crucial to ensure they operate in the same way and have the necessary skills. Without proper development and guidance, performance can suffer.
As your team grows, it's important to think about how the new leaders will manage and set expectations. Assumptions should be avoided, and specific conversations about management style and feedback should take place. Coaching and external support may be necessary to develop new leaders.
Key Takeaways
Delegating leadership is essential as your business grows and you can't lead all the people yourself.Clear communication and specific expectations are crucial for effective delegation.When empowering someone else to lead, ensure they operate in the same way and have the necessary skills.Performance can suffer if new leaders are not properly developed and guided.Think about how new leaders will manage and set expectations, and have specific conversations about management style and feedback.Coaching and external support may be necessary to develop new leaders.Explore working with Paula:
Book a Dream Team Discovery Call
Connect with Paula:
Website:https://paulamaidens.com/
Instagram:https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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In this episode, Paula Maidens explores the impact of effective team management on brand experience through real-life observations of two very different renovation teams on her street.
This episode could also be called “Lessons in Team Management from the Tradies on My Street!”
You’ll hear Paula’s key insights on how she can see from the outside the systemisation, standardisation and team efficiency in two businesses she’s been watching… and how the behind of the scenes of a business may not be as hidden as you think… and in fact, it can significantly influence your clients' perceptions and ultimately, your business success.
Highlights
Paula opens the episode by discussing the often-overlooked impact of disorganised and systemised teams on clients and potential clients.The importance of team efficiency and how it shapes the overall brand experience.Paula describes her neighbourhood in North Brisbane, where multiple renovation projects have been ongoing.She introduces two distinct teams: Team One (builders renovating a house) and Team Two (house removal specialists) and shares her observations of them both and the impression that it’s left on her as an external observing party.Key Lessons
Visibility of Inefficiency - Outsiders can easily detect if a team is disorganised and inefficient.Impact of Standardisation - Consistent processes lead to better efficiency and improved brand perception. Standardisation helps to manage team behaviour.Systemisation Benefits - Internal systemisation will help you get a higher return on investment (in your team) and the external benefits will include positive client interactions and brand consistency.Chapters
00:00 The Impact of Team Effectiveness on Brand Perception
05:38 Lessons from Two Different Teams on the Speaker's Street
07:20 The Importance of Clear Instructions and Expectations
14:24 Systemisation and Standardization for Efficiency and Brand ConsistencyExplore working with Paula:
Book a Dream Team Discovery Call
Connect with Paula:
Website: https://paulamaidens.com/
Instagram: https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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Welcome to our brand new Client Lessons series.
These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest.Client Lesson Summary
In this client lesson, Paula shares an inspiring lesson from one of her recent private clients who has come to the end of her first round of private coaching working with Paula. She reflects on the progress of the client who, after three months of targeted coaching, transformed her perspective and management of her business.
Paula talks about the common challenges, feelings and struggles that entrepreneurs feel as the sole owner in their businesses and shares the steps that led her client to feel re-energised and optimistic about the future.
Key Takeaways:
The Client's Initial Struggles - reflections from her first call and the feelings of chaos, vulnerability and questioning if her situation was normal.How they Formulated a Plan - to address the issues and improve the client's business experienceThe difference just three Months Later - how the client feels rejuvenated and sees the light at the end of the tunnel.Key Changes Implemented including Team Structure, identifying 3 key hires, conversations and how performance was immediately improvedMindset Shifts: What was neededThis lesson will help you hear that regardless of how heavy and chaotic your current situation may feel, that there is always light at the end of the tunnel.
Small, impactful changes can get you significant transformations in a short period of time
Explore working with Paula:
Book a Dream Team Discovery Call
Connect with Paula:
Website:https://paulamaidens.com/
Instagram:https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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In this episode, Paula reflects on the past 12 months in her business and shares her end-of-financial year review. She discusses the decline in revenue but emphasises that she paid herself more in wages compared to the previous year, which is more important to her.
Paula highlights her business value of chasing profit rather than just revenue and the details of how she conducted a cost review to cut unnecessary expenses in her business. She also talks about the changes in her team, her work-life balance, and her plans for the future.
Highlights
Focus on profit rather than just revenue to ensure a sustainable business.Conduct a cost review to identify and eliminate unnecessary expenses.Regularly assess your team and make necessary changes to improve efficiency.Strive for a healthy work-life balance and make adjustments as needed.Plan for future growth and explore new opportunities for learning and development.Chapters
00:00 Reflecting on the Past Year: Revenue vs. Profit
02:21 Cutting Costs and Increasing Wages: A Win-Win
09:23 Adapting to Team Changes and Streamlining Processes
16:00 Balancing Work and Life: A Work in Progress
20:02 Looking Ahead: Plans for Growth and Learning
Explore working with Paula:
Book a Dream Team Discovery Call
Connect with Paula:Website:https://paulamaidens.com/
Instagram:https://www.instagram.com/paulamaidensconsulting/
Facebook: https://www.facebook.com/paulamaidensbuildingawesometeams
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Welcome to our brand new Client Lessons series.
These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest.Client Lesson Summary
In this conversation, Paula discusses the common feeling of “being mean” or “awkward” during the hiring process when including a test and offers the reframe that the idea of testing candidates can be kind and mutually beneficial practice.
She shares personal experiences and examples to highlight the benefits of testing and the significant mutual value it brings to both the employer and the candidate.
Key Takeaways
Testing candidates is a common, fair and kind practice that provides them with an opportunity to showcase their skills and experience the role.The testing process benefits both the employer and the candidate by ensuring a mutual fit and long-term success in the role.Incorporating testing into the interview structure is essential for hiring the right person and creating a mutually beneficial hiring process.Key ideas
Getting somebody to do a test is actually the kindest, the fairest, the best possible thing that you can do for them.Think of testing as a mutually beneficial activity that you incorporate into your interview structure.Connect with Paula:
Book a Dream Team Discovery Call
Website: www.paulamaidens.com
Instagram: @paulamaidensconsulting
Facebook: @paulamaidensbuildingawesometeams
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In this episode, Paula shares her experience of hiring a Filipino virtual assistant, providing an in-depth look at the hiring process and valuable insights for businesses considering hiring virtual assistants from the Philippines.
She breaks down the step-by-step process, highlighting the importance of clarity, research, and trial periods in ensuring successful offshore hiring.
Highlights
Cost Efficiency and Business Optimisation: Offshore hiring of Filipino virtual assistants can lead to significant cost reductions and enhanced business efficiency.Clarity in Job Requirements: Clearly outlining job requirements is crucial for successful hiring in the Philippines.Thorough Research and Comparison: Conducting detailed research and comparing potential candidates are essential for making confident hiring decisions.Value of Trial Periods: Implementing trial periods helps assess communication, skills, and work quality before committing long-term.Paula’s Comprehensive Hiring Checklist: Paula's checklist offers a detailed guide for businesses considering hiring Filipino virtual assistants.Key Ideas
Significant cost reduction potential - Hiring virtual assistants from the Philippines can greatly reduce business costs.Paid Trials for Assessment: Using paid trials as the final part of the hiring assessment ensures the right fit.Chapters
00:00 The Offshore Hiring Experience: Insights from Paula Maidens
08:01 Clarity and Research: Key Elements of Offshore Hiring
13:00 The Trial Period: Assessing Offshore Candidates
LINKS:
Download my Hiring Checklist - outlining the steps you should go through to make sure you are ready to hire at paulamaidens.com/hiring-checklist.
Connect with Paula:Website: www.paulamaidens.com
Instagram:@paulamaidensconsulting
Facebook: @paulamaidensbuildingawesometeams
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Welcome to our brand new Client Lessons series.
These are short sharp episodes where Paula Maidens draws on her client coaching calls each week to share a key lesson, learning or tip in a way that is quick and easy for you to digest.Client Lesson Summary
This lesson dives into the importance of creating an effective application screening process to quickly identify suitable candidates for a role. Emphasising the need to avoid getting distracted by a candidate's potential and to focus on the must-have criteria.
Key Takeaways
Create an application process that allows for quick screening of candidates.Avoid getting distracted by a candidate's potential and focus on your must-have criteria.Why you need to make sure your screening process is both strategic and efficient.How clear application questions and steps will support you to identify suitable candidates.Key ideas
Don't let yourself get distracted with somebody's potential.Whittle those applications right down to your top 10 really quickly.When screening ask yourself - Did they follow the process that we asked them to follow?Connect with Paula:
Book a Dream Team Discovery Call
Website: www.paulamaidens.com
Instagram: @paulamaidensconsulting
Facebook: @paulamaidensbuildingawesometeams
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