Episodes
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This week, Meghan and Jen welcome to the Claims Never Sleep Podcast, Megan Eckstrom, CPCU, MSIM Vice President, Head of Claims at The Philadelphia Contributionship | Claims Management | Operational Efficiency | Optimizing Outcomes through Building Relationships and Strategic use of Data
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This week, Meghan and Kyle talk to Christopher Dickerson is a Senior Insurance Claims Specialist at the NYC Law Department
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Episodes manquant?
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This week, Meghan and Jenn talk to Monica Logan, Chief Claims Officer of D&O and Financial Lines. Monica is an experienced claims handler with a demonstrated history of strong litigation and negotiation skills . Skilled in Professional Liability, Risk Management, Litigation Management, Commercial and Specialty Insurance, Mediation and Case Resolution and Litigation.
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Today's guest is Michelle S. Raue SVP, Claims at Preferred Mutual Insurance Company
Michelle is responsible for implementing and executing effective claim strategies that deliver an innovative and differentiated claims experience for the agents and policyholders.
Michelle has over 30 years of significant claims, operational and leadership experience and knowledge. She brings to Preferred Mutual a contemporary vision of the future and a proven track record for enhancing processes and delivering new solutions to drive the customer experience.
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Today's guest is Krista Glenn, Executive Vice President and Chief Claims Officer for Westfield Specialty and brings 30 years of insurance claims and management experience to the role. At Westfield Specialty, Ms. Glenn is building a new, full-service claims organization in order to support all of Westfield Specialty's lines of business which currently include E&S Casualty; E&S Property; Financial Institutions; Management Liability and Westfield Pro (Cyber, E&O and Professional Liability).
Prior to joining Westfield Specialty, Krista spent five years as EVP, Chief Claims Officer at a North Carolina-based insurance carrier. Krista also spent more than 21 years at the ACE/Chubb companies where she held many roles in Chubb, ACE North America and ACE Group Claims. She ended her career at Chubb as the Head of Multinational Claims with dual reporting to the Global Accounts underwriting division. Krista began her career handling claims and declaratory judgment actions at AIG in New York.
Krista is a member of Chief, a 2019 Women to Watch and a 2015 Woman on the Move award winner, a member of the Federation of Defense & Corporate Counsel and APIW, and an advisory board member for the CLM. She is a graduate of Seton Hall University and Delaware Law School and is admitted to the bar in Pennsylvania and New Jersey. In her most important role, Krista is the proud mother of two adult daughters.
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This week, Meghan and Jenn welcome Sarah Abrams Head of Claims for Baleen Specialty (a division of Bowhead Specialty). Sarah is a
Chief Claims Officer with nearly 20 years of professional experience. Identify areas of growth and pain points stemming from regulatory and litigation landscape. Lines of insurance oversight include Commercial and Professional liability. -
This weeks' guest is Kari Adams, a Senior Vice President of Claims, who leads Physician Insurance’s claims team guided by a simple philosophy: Do what’s in the best interest of our policyholders, and defend the practice of quality medicine. With this as our guide, and under Kari Adams’s leadership, we have achieved an enviable 10-year average of 97% defense verdicts out of a total of 80 jury trials.
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This week's guest is Alex an American diplomat with a unique perspective on global affairs. Alex shares some wonderful stories from his distinguished career with Meghan and Robb, while also addressing Ray Bans v. Oakley's, tells an anecdote about Madeline Albright and the result from his running with the 78 year old German foreign minister.
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This week's guest is Caleb Thompson, a Casualty Adjuster at National American Insurance Company
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This week, Meghan and Jenn talk to Sarah Cho, who handles Claims Advocacy & Management for Woodruff Sawyer. As one of the largest private insurance brokerage and consulting firms in the US, Woodruff Sawyer protects the people and assets of more than 4,000 companies.
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This week, Meghan Henry and Robb Cruiser talk with Mark Flynn, SVP, Executive Risk Claims Manager at Truist, who is an accomplished and seasoned insurance claims professional with experience in the insurer, reinsurer, third party administrator (TPA), broker, and corporate risk management arenas, possessing multi-jurisdictional expertise across diverse coverage lines.
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This week, Meghan and Jenn talk to Julie Watson from AmTrust Financial Services, a Complex Claims Specialist in Tampa Florida.
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This week, host Meghan Henry and her co-host Nick Daly talk to Beth Diamond, who serves as Group Chief Claims and Litigation Officer and is an executive board member. She manages an industry-leading team servicing claims from a diverse variety of specialty insurance lines. Additionally, she leads in the development of an oversight model for all litigation matters and processes, including the strategic management of litigation outcomes and risks.
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This week, Meghan and Jenn talk to Dionna Chambers from Bankers Insurance about social inflation and nuclear verdicts.
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This week, Meghan Henry chats with Nick Turdo, Director of Claims at Metrix 360 Risk Management
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This week, host Meghan Henry talks to Evelyn Eury from Crum & Forster about Navigating Your Network
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On this week's episode, Meghan and Jenn chat with Kathleen Cetola Strategic Claims & Litigation Management from US Acute Care Solutions
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In this episode of Claims Never Sleep, Meghan and Jenn chat up Bill Mitchell – one of the founding partners of Cruser Mitchell. Bill recently won Defense Counsel of the Year from CLM, and share his forward thinking philosophy on settling cases and saving his clients thousands of dollars.
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In this episode, we are thrilled to welcome Laura Schoefer, VP of Claims at NBIS! 🌟In this insightful episode, we dive deep into investigating catastrophic construction losses and emphasize the crucial importance of early action when faced with catastrophic claims.
Laura shares invaluable insights from her extensive experience in the field, shedding light on strategies and best practices that can make a significant difference in the outcome of these complex situations.
But that's not all! Laura also opens up about her leadership approach and the remarkable journey she’s since joining her team at NBIS.
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On this week's Episode, Meghan Henry and co-host Nicky Daly from the Chicago office, talk to Lenore Chouinard, the Director of Liability Claims at HSB - Hartford Steam Boiler. Hartford Steam Boiler is a leading engineering and technical risk insurer providing equipment breakdown and other specialty coverages, inspection services and engineering consulting. HSB provides clients with risk solutions tailored to their needs and strategies to optimize the reliability, lifespan and efficiency of their equipment and operations.
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