Episodes
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This week we're talking about communicating with people. There's a human end to working with animals. We need to communicate with the owners. We need to communicate with other pet professionals, and if you're an owner, you need to communicate with everybody. So we're gonna talk about how we can best get everyone on the same page.
For full transcripts, go to the audio episode on CreatingGreatGroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
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Working with behavior cases should not be frustrating. If you are frustrated working on behavior cases or working with dogs and pets who have difficulty with grooming, we will troubleshoot that this week.
For full transcripts, go to the audio episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
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Episodes manquant?
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Does your owner know why their dog needs to be dried? Why do groomers want to dry the dog? And then what kind of drying can we do? What kind of tools and techniques do we have? And let's also discuss if dogs are really afraid of drying?
For full transcripts, go to the audio episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
#CreatingGreatGroomingDogs #DogGrooming #PetGrooming #DogTraining #GroomerLife #DogBehavior #PetSafety #GroomingTips #PetProfessionals #GroomingEducation #SafeGrooming #DogLovers #PetPodcast #DogBites
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This week we're talking about repetition. Why is repetition important to learning? Why is that something that we would want to use in dog grooming, and how can that help us in dog grooming? Find out this week.
For full transcripts, go to the audio episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
#CreatingGreatGroomingDogs #DogGrooming #PetGrooming #DogTraining #GroomerLife #DogBehavior #PetSafety #GroomingTips #PetProfessionals #GroomingEducation #SafeGrooming #DogLovers #PetPodcast #DogBites
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This week, we'll talk about scratchboards and the dog toys designed to help you file your dog's nails or help your dog file their own nails. We'll talk about what they're good for, what they're not good for, and why your groomer might give you the hard eye roll if you say you've been using one.
Dog Nail Scratch Board File https://a.co/d/eo6mDLG
De' Vora Scratch Square Dog Nail Trimmer & File https://a.co/d/9pjlyQt
For full transcripts, go to the audio episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
#CreatingGreatGroomingDogs #DogGrooming #PetGrooming #DogTraining #GroomerLife #DogBehavior #PetSafety #GroomingTips #PetProfessionals #GroomingEducation #SafeGrooming #DogLovers #PetPodcast #DogBites
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Together We're Better Behavior Chats!
Welcome to a special bonus episode of the Creating Great Grooming Dogs show! In this installment of "Together We're Better Behavior Chats," your host, Chrissy, engages in a fascinating conversation with the amazing Kayce Cover from Syn Alia Training Systems.
In this episode of Creating Great Grooming Dogs, Chrissy Neumyer Smith sits down with the renowned Kayce Cover, a friend, mentor, and pioneer in the field of animal training and cooperative care. Kayce shares her wealth of experience working with a diverse array of animals since the seventies, emphasizing the paradigm shift towards cooperative animal care in grooming and veterinary practices. The conversation dives deep into the philosophy of fostering trust and communication between groomers and animals, illustrating how understanding and adapting to each animal's unique needs can significantly enhance the grooming experience.
Kayce introduces the concept of 'Perception Modification' and explains various techniques, including the use of specific sound cues, or bridges,' to communicate effectively with animals during grooming sessions. She emphasizes the importance of making grooming sessions a positive, stress-free experience for animals, detailing the profound impact of creating a calm and understanding environment on the animal's welfare and the groomer's ability to work efficiently and safely.
Listeners will gain valuable insights into the practical application of these methods, understanding how even small adjustments in approach can lead to significant improvements in animal cooperation and reduce stress for both the groomer and the pets. This episode is a must-listen for groomers, trainers, vet professionals, and anyone interested in advancing the well-being of animals through compassionate and informed care practices.
Here is a link to the blood drawing video that we discussed. Training With Kayce: Voluntary Swine Blood Collection
https://youtu.be/4uI8MDIOjDw?si=rW7WvxpsXjZnj45O
https://synalia.com/
For more info about About Kayce https://synalia.com/kayce-cover-resume/
For more information about Creating Great Grooming Dogs, go to
CreatingGreat GroomingDogs.com
For more information about my classes, go to
MasterGroomerBehaviorSpecialist.com
or go to the Whole Pet Grooming Academy website
WholePetNH.com
Want to support the show? Buy Me A Coffee
https://www.buymeacoffee.com/creatinggrv
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This week, we'll talk about the "it came out of nowhere" bites. Some bites happen without warning, but what can cause that? What subtle warnings might have been missed? Now, whether you're a seasoned groomer or just starting out, this episode will give you some insights and help you have a safer, more understanding work environment.
For full transcripts, go to the episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
#CreatingGreatGroomingDogs #DogGrooming #PetGrooming #DogTraining #GroomerLife #DogBehavior #PetSafety #GroomingTips #PetProfessionals #GroomingEducation #SafeGrooming #DogLovers #PetPodcast #DogBites
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We'll discuss how to talk with pet owners about the importance of safety in addressing behavior issues. This may be relevant to you if you're a pet owner or if your groomer has directed you here. Sometimes, conveying the significance of safety to owners who don't fully understand its relevance in addressing behavior and safety problems can be challenging.
For full transcripts, go to the episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
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Why can it be so much harder when it's your own dog? What makes it so different? There are some extra steps that we need to take when it's our own dogs. We have some blind spots, and sometimes, we get in our own way. We're going to explore some of those blind spots this week.
For full transcripts, go to the episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
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What do you do with the really difficult cases? We're going explore that this week. What do you do when a dog is really, really "bad" for grooming when we already know everything about him. We've been grooming him for years and he's just not going to get better. What do you do?
For full transcripts, go to the episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
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Together We're Better Behavior Chats!
Welcome to a special bonus episode of the Creating Great Grooming Dogs show! In this installment of "Together We're Better Behavior Chats," your host Chrissy engages in a fascinating conversation with the incredible Stephanie Zikmann from The Holistic Grooming Academy! She is the renowned author of "The Magic of Holistic Grooming" and "A Teacher's Guide to Low-Stress Grooming."
holisticgroomingacademy.com
For more info about Stephanie go to holisticgroomingacademy.com
For more information about Creating Great Grooming Dogs, go to
CreatingGreat GroomingDogs.com
For more information about my classes, go to
MasterGroomerBehaviorSpecialist.com
or go to the Whole Pet Grooming Academy website
WholePetNH.com
Want to support the show? Buy Me A Coffee
https://www.buymeacoffee.com/creatinggrv
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We will talk about the controversy about using meds for animals who have difficulty with grooming. There are lots of strong feelings about this. I think that many groomers refuse to work with animals that are medicated. And then there are other people who really want the animals to be medicated.
So we'll talk about where some of this bias comes from. This is not veterinary advice. I am not a veterinarian, and we will not list specific medications. We'll just talk about how many groomers feel about medications, and we'll give a little bit of a history lesson to see where that was coming from.
For full transcripts, go to the episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
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Episode 191. This week, we're talking about National Train Your Dog Month. So January in the United States is National Train Your Dog Month, and I wanna talk about a variety of dog training options out there for owners to explore and also talk about the idea that training is enrichment and it should be fun for people and dogs.
For full transcripts, go to the episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
Want to support the show? Buy Me A Coffee!
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Episode 190 Warnings and Bites. What is the difference between a dog giving you a warning and a dog trying to hurt you? I don't want you to think a dog can't hurt you. Maybe you think they're too small, old, or young. Any pet can hurt you. I also don't want you to think that maybe a dog missed. “You got lucky that he missed.” They rarely miss. So we're gonna talk about the difference between warnings and a dog that's trying to hurt you and why we, as professionals, should take warnings very seriously.
https://www.dogstardaily.com/training/bite-scale
https://www.wigglebuttacademy.com/post/ian-dunbar-s-dog-bite-scale
Dogs Bite: But Balloons and Slippers Are More Dangerous by Janis Bradley https://a.co/d/9WRz2na
For more info go to CreatingGreatGroomingDogs.com
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There are lots of ways we can define learning. I think these 4 stages are going to be helpful. If you've ever wondered, well, we worked on it last time, why doesn't he understand this time? Or why does he need to practice this? There are lots of things that we can do better if we understand how dogs learn.
This is the Creating Great Grooming Dog Show. I'm Chrissy Neumyer Smith. I'm a master groomer behavior specialist(MGBS), a certified professional groomer(CPG), a certified behavior consultant for canines(CBCC-KA), a certified professional dog trainer(CPDT-KA), a Fear Free certified professional(FFCP) in training and grooming, I'm an instructor at Whole Pet Grooming Academy, and I own Happy Critters in Nashua, New Hampshire, and this my friends and colleagues is the show where we talk about teaching dogs to be calm, comfortable, and cooperative for grooming in other types of care!
For full transcripts, go to the episode on CreatingGreat GroomingDogs.com
You can also listen to this episode as a podcast on my website or anywhere you listen to podcasts.
You can watch episodes at youtube.com/@creatinggreatgroomingdogs
For more information about my classes, go to MasterGroomerBehaviorSpecialist.com or go to the Whole Pet Grooming Academy website WholePetNH.com
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Episode 188, is punishment necessary? Is that something that we need to do to get our jobs done? Is that something that's going to be helpful? We'll explore that this week.
This is the Creating Great Grooming Dog Show. I'm Chrissy Neumyer Smith. I'm a master groomer behavior specialist(MGBS), a certified professional groomer(CPG), a certified behavior consultant for canines(CBCC-KA), a certified professional dog trainer(CPDT-KA), a Fear Free certified professional(FFCP) in training and grooming, I'm an instructor at Whole Pet Grooming Academy, and I own Happy Critters in Nashua, New Hampshire, and this my friends and colleagues is the show where we talk about teaching dogs to be calm, comfortable, and cooperative for grooming in other types of care!
For full transcripts go to the episode on CreatingGreat GroomingDogs.com
You can also watch this episode as a video on my website or on my YouTube channel youtube.com/@creatinggreatgroomingdogs
For more information about my classes go to MasterGroomerBehaviorSpecialist.com
or go to the Whole Pet Grooming Academy website
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Episode 187 Desensitization. What is it? How does it work? Why could it be helpful? What are a few reasons why maybe you haven't had good luck with it. That's what we'll be talking about this week.
This is the Creating Great Grooming Dog Show. I'm Chrissy Neumyer Smith. I'm a master groomer behavior specialist(MGBS), a certified professional groomer(CPG), a certified professional dog trainer(CPDT-KA), and a certified behavior consultant for canines(CBCC-KA). I'm an instructor at Whole Pet Grooming Academy, and I am the owner of Happy Critters in Nashua, New Hampshire. And this, my friends and colleagues, is the show where we talk about teaching dogs to be calm, comfortable, and cooperative for grooming and other types of care.
Full transcript available at CreatingGreatGroomingDogs.com
Class info at WholePetNH.com
Diploma program info at MasterGroomerBehaviorSpecialist.com
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Emotions And The"Why?" Ep 186
Episode 186. Is it okay to talk about emotions and animals? Is it anthropomorphic to talk about emotions and animals? Where is the line, between what we see and the story that we build around what we see? And let's talk about emotions and what we observe this week.
Find all show details, including transcripts, at CreatingGreatGroomingDogs.com You can find my online classes at Whole Pet Grooming Academy WholePetNH.com For more information about my Master Groomer Behavior Specialist diploma program, go to MasterGroomerBehaviorSpecialist.com
You're listening to the Creating Great Grooming Dogs show.
[00:00:21] I am Chrissy Neumeier Smith. I'm a Master Groomer Behavior Specialist. I'm a Certified Professional Groomer, a Certified Behavior Consultant for Canines, a Certified Professional Dog Trainer. And I'm also the owner of Happy Critters in Nashua, New Hampshire, and an instructor at Whole Pet Grooming Academy.
[00:00:38] So this week we are talking about emotions. I had an entirely different topic started off this week, but it kept circling back to feelings and emotions. And I really wanted to delve into that a little bit deeper before we get into a topic that makes some assumptions that we would be on all on the same page.
[00:01:00] We're not going to be all on the same page. So I decided that I really needed to revisit this particular piece all on its own. We've talked about anthropomorphic before, , which is when we attribute human feelings and desires onto dogs or other animals without really thinking a little bit more basically, what is this animal trying to do?
[00:01:21] So we as humans talk about emotions and feelings, but let me ask you this. Let's consider this. Are we always correct when we try to figure out the why of another person? Oh. Do we always understand why another person is feeling the way they're feeling? , are we good with that? Do we always get it right?
[00:01:45] When we are interacting with another person using shared language, expressing thoughts and feelings, do we always get it right? Hmm, that's interesting, isn't it? do we? Another question. Are we always good at explaining the reason for our own emotions? Are we good at explaining the why of what we're feeling and how that's affecting the way that we're behaving today or yesterday or last week, right?
[00:02:16] Are we good at that? This answer is going to vary from person to person. Some people will be really good at that. , others are constantly trying to work on it. And some are blissfully unaware, but here's something to consider. Ask someone close to you. Ask, maybe it's a parent or a sibling or a spouse or a child.
[00:02:38] Ask someone really close to you. Maybe it's your best friend. Are you good at understanding their point of view when they're trying to explain something to you? Are you good at expressing your own point of view when you're trying to explain how you feel? What you're going to find is that most of us are not great at this.
[00:02:56] We're not very good at figuring out the why of emotions and expressing those emotions and figuring out why we behave the way we do. We observe behavior in the humans around us, but we don't always understand the why. So why are we talking about this? It probably seems a little off topic, doesn't it? But how does this relate to dogs?
[00:03:21] Yeah, but you thought I was getting off track here. Um, the way it relates to dogs is we observe behavior. We see what the dog is doing with their body, but do we always understand why they are doing it? Do we understand the feelings, the emotions being expressed through that behavior? We see the behavior, what is observable to us, but how many of us can correctly guess why the dog is doing it?
[00:03:51] It's not easy. It's not easy. And as we just discussed, even amongst other humans, when we are trying to figure out what another human feels, what another human thinks, and they're literally trying to tell us, We're not good at it, it takes a lot of understanding of humans and of dogs to be able to figure out why a behavior is happening.
[00:04:16] So, maybe it's not so easy. Maybe this takes a ton of time and takes a ton of effort and we aren't used to thinking about it that way. , I will say there was a point in my career when I would have described looking at dogs and what they're doing as I have a feeling about why he's doing it. I have a feeling about why he's doing it.
[00:04:38] All right. I think many of us do that. I have a feeling. But here's the thing I was watching what the dog was doing. And now that I've really been training my eye to watch what they're doing and think about what they're responding to. Now I realized that I didn't have a feeling. I was noticing things in the environment, noticing things about a dog and what they were doing and maybe making correct assumptions, right?
[00:05:07] Or making assumptions and maybe they were incorrect assumptions. But that's the tricky part. We're observing body language. We're watching. We're listening. Sometimes we're smelling, right? Anal gland smell. Oh, that's a definite signal. That's not a happy moment most of the time if they spray their anal glands.
[00:05:28] But you think about all of those things that we observe, but are we good at understanding why? And we're not really good at it, even with other human beings that we talk to that are literally trying to tell us. Well, the dog is literally trying to tell us also. Now I want you to think about we're viewing what the dog is doing, and we're trying to guess at why they're doing it.
[00:05:55] And I want you to start thinking about gathering clues. Gathering clues about the behavior before we make assumptions about how a dog feels before we start jumping into, I think this is going on or this is going on. This dog is an individual just like we are. And we have to think about what is this dog responding to?
[00:06:15] What is happening in that moment? , and what kind of emotions might this dog be having based on what is happening? Okay. Dogs have emotions. I think we can all observe a dog who is scared, a dog who is fearful, a dog who is happy. Come on. We know they have emotions. The problem comes in when we try to, make our stories around what we think that emotion is caused by.
[00:06:47] That's where anthropomorphism comes in is when we're trying to say, well, he's happy , and that isn't always a bad thing. He's happy because we do need to kind of ask that question. The problem is, is if we're not on target, if we're trying to say, well, he did this because, or he did that because, then that's where the emotion part can become really kind of a blurred line.
[00:07:14] , and while they have emotions. And , I think that we can all agree if you've worked with dogs, you've seen a variety of emotions we respond to different emotions differently. So there is some worry when we think a dog is, let's say, angry at us. How are we going to respond to that animal? We're probably going to be defensive, right?
[00:07:40] How do we respond to other humans when we think they're angry at us? Right? Um, now if we respond to a dog thinking he seems stressed, then it becomes clearer that we are going to try to help them calm down. I'm going to give some examples here. I know I'm always giving examples and I feel like I'm spending my whole life saying I'm going to give some examples here.
[00:08:04] , a human customer comes into your office and she is upset. Always understand why. Maybe we think that person is mean, that person is cranky, that person is, let's see, what other terms might we use? Some of the terms get really mean, right? But are we really good at noticing that this person is running late for something?
[00:08:29] , is very, very stressed out, , is confused. Maybe they're really confused, but I do brush him. I don't understand what you're talking about. Now they're being defensive and you're being defensive and it all falls apart. Customer service stuff is also about thinking about the other side of the story, the why, why.
[00:08:52] Is this customer having difficulty today? Like I said, it is not cut and dry. This is not easy for most of us to get a good read on why a behavior is happening and what emotions they are around it. So when we look at that customer, , maybe we're looking at her thinking she is really cranky. She is really mean. And is that really the motivation? Is she just a cranky person? That could be true. Okay. I think we know there are a lot of people out there who are just playing cranky, but why, why? I love people. I know a lot of groomers don't.
[00:09:33] , I see those cranky people and they often become my really good customers. Cause I think about why I think about why the cranky, , what is this person responding to? And that's what we need to do with our dogs. If we see something that we interpret as an emotion, step back for a minute and instead think, what is this dog responding to?
[00:09:54] And why, why is this happening? Because if we assume that a dog is angry, Or we start making big stories, that can really lead us down a path that doesn't make any sense. And next thing you know, you and the dog are in conflict of some sort when it didn't need to be. So in the next part, we are going to talk about where communication can really go wrong.
[00:10:18] If you're enjoying the show, please remember to follow or subscribe or like wherever it is you are. The show is on YouTube, so you can watch it as videos. It's as a podcast, so you can just listen to the audio. And to find any of those things, go to CreatingGreatGroomingDogs. com, where you can also find full transcripts.
[00:10:38] Well, since I started doing transcripts, you can find full transcripts. Um, there are a lot of other things there. There are a couple of blog posts, CreatingGreatGroomingDogs. com. When we talk about how we are figuring out what a dog wants or needs, when we're figuring out those emotions, we have some old myths in the dog world that affect us and that affects how we interpret what we see.
[00:11:05] And I say we. Because it is part of our society and our culture at this point. Maybe you don't, but others around us do. And it's good for us to understand that. So what am I talking about? The long held belief that dogs are trying to take over. That dogs are trying to test their boundaries, test our limits.
[00:11:27] They're trying to see if you're really in charge. That all of these behaviors could simply be changed if you were a more assertive leader. I'm not going to say that those things can't be true. All right? Perhaps some of those things are happening for some of our dogs, some of the time. But, dang it all to heck, it is so often the first thing that people jump to.
[00:11:52] It's so often the first thing, yet if we think back, are most dogs trying to take over the world? No, it's a really long held myth, but it does affect the lens that we look through when we're looking at their behavior. Okay, so I'm going to give a couple of examples here. , She's trying to get me to stop, and I can't let her win.
[00:12:19] Oh, we hear that a lot in grooming, don't we? Is this dog trying to win? What an interesting thought. As if this is a battle, and the dog is like, You are not allowed to do this to me. Maybe that's true. Okay, that could be true. But, what if we think first about maybe this dog is frightened? Maybe this dog is scared, maybe this dog is physically uncomfortable, and yet we're forcing because we think this dog is just being persnickety.
[00:12:54] This dog is just trying to win, and I'm not putting up with it. Right? Ooh, think about that. We have to step back from some of our assumptions about why dogs do things. All right. And that's a real quote, the she's trying to, to get me to stop and I can't let her win real quote from lots and lots of different places.
[00:13:16] The fact of the matter is, yes, the dog is trying to get you to stop doing something, but why? Why? Probably not because they're trying to take over the world. That's probably not it. So when we think about, , the different things that could be happening in that moment. So let's say, we have a dog that's screaming in the tub.
[00:13:38] What is going on in that moment? Well, first let's ask a question. What is screaming? Hmm. All right. What is that? What does that look like? My interpretation of a dog screaming might be different than your interpretation of a dog screaming. Is this a dog that is barking? Is this a dog that does that weird little yodel thing?
[00:13:59] , and then to think about why, why. What else is happening in that room? Is that a dog whose owner is at the windows, tapping at the windows, and the dog is trying to like, call out to their owner? You know, the owner who's trying to be helpful by chanting things like, chanting the dog's name and saying, sit.
[00:14:20] , if you're an owner listening to this, your groomer very rarely wants your dog to sit. Telling your dog to sit is really not helpful. Yet, they all do it. So, you know, why is the dog doing it? We have to think about why, right? We can see that there's an emotion happening. But we can't interpret it well until we ask why.
[00:14:43] So I want you to think about some of the things that we see. So screaming, maybe that's just a dog who's barking. Maybe that's this dog's particular bark. Maybe this dog is really excited. Um, maybe this dog is really frightened. We make up stories around that before we really take a critical eye and take a look.
[00:15:03] So let's talk about some more stories because stories are fun. , And it'll help you think about, Oh, wait, what are we really seeing? What are we really seeing? That's the thing. Dogs have emotions, but are they vengeance and jealousy probably not. Let's look more about what they are responding to, especially in grooming, because dogs find grooming to be difficult because they find it unpleasant, uncomfortable, and or scary.
[00:15:32] So at every turn, if it's something happening in grooming, I want you to think, is this dog finding it unpleasant? Uncomfortable and or scary because that's usually it. It's not usually, how dare you and even when it is. It's because they find it unpleasant, uncomfortable, and or scary. So our solutions are going to be to try to make the dog calm, comfortable, and cooperative.
[00:15:55] I know you're sick of hearing it. That's okay. We're just going to keep saying it. So let's talk about another story. I had a customer who came to me because her dog was spending lots and lots of time in a crate while the kids were all out because she had, , a number of children in her house. Some of them were daycare kids and, he was just too, too silly around them.
[00:16:17] But at night she was trying to get him enough exercise and working with them while the kids were in bed. But her biggest concern was that he was growling at the pictures of her children on the wall because he was jealous. And those are her babies. And he's jealous cause he's in a crate all day. And he stares at those pictures up on the wall and growls at them when they're sitting on the couch at night after the kids have gone to bed.
[00:16:43] All right. Is that jealousy? Hmm. Yeah, probably not. And I was at her house and I'm like, he's hearing something in the wall, you know, she was so offended. I don't have anything in my wall. Like, Oh, he's hearing something in the wall. He's looking up at a point on the wall and growling. And it's a very old house.
[00:17:04] And I lived in a very old house too at that time. Like, listen, there could be things in the wall. He's hearing something. There is no way on God's green earth. That your dog is looking at pictures of children and being jealous, yet that's the story she wrote about behavior that she was experiencing. The behavior that she was seeing is that he was very, very jealous.
[00:17:30] , she didn't like my answer. She wanted to hold onto the idea. That he was growling at pictures of her children. Okay. We joke about things like that because it seems extreme, but that was someone's point of view. And what it really says is more about what we think is going on and what we're maybe feeling about this dog, right?
[00:17:53] There's another one, , this was a story about a dog who, they left him at home for the first time all day and he was in a crate and he gone out at lunchtime back in the crate. And it was the first time they'd really left this puppy alone. And he was angry at them and got back at them by pulling that precious grandma's quilt into his cage and ripped it apart.
[00:18:16] Does that sound like anger and jealousy and spite? And getting even, right? I think that the anthropomorphic part is when we start trying to make up a story about the behavior we see. That dog pulled something into the crate and chewed on it all day. Maybe this dog was stressed, maybe this dog was bored.
[00:18:41] But it was probably not targeting something particularly precious. Well, he could have grabbed a different blanket, but he grabbed grandma's quilt. Probably not thinking about, well, this quilt is far more valuable to the humans around me. Right? We make up crazy stories, right? And, and we try to see from an animal's point of view.
[00:19:06] Now, let me ask you this. When they got home. If they were thinking that this dog intentionally grabbed something far more precious than the other things in reach and ripped it apart because he was angry and wanted to get even, how do you suppose they interacted with that dog when they got home and they saw this all play out?
[00:19:29] We can be really, really hostile when we start assuming we know why a dog did something. Let's instead think about why is this dog feeling a need to chew things while we're gone? Why? Why? What's going on? In this particular case, I think the dog was probably bored. They didn't have any toys in their form.
[00:19:55] He just thought they would just take a nap all day, probably just pulled it in to chew on something. Perhaps this dog was stressed. We do know that they have emotions like fear, anxiety, stress, happiness, sadness, right? We can see all of those things, but we need to think about, really step back from our feelings about the whole story.
[00:20:15] and see what they're trying to tell us. Here is another one. , I remember somebody trying to walk their dog into a grooming shop and the dog curled up in a ball, curled up in a ball, really, really tight on the floor, refusing to move. Is that a dog who is being stubborn? I refuse to go in there.
[00:20:38] Right? Or is that a dog who, when they curl up in a ball, the body language of curling up in a ball is, I am afraid. I'm afraid! That's what curling up in a ball means. Curling up in a ball is I'm scared. So, how can you be scared and, and also stubborn and trying to take over the world? If a dog is frightened, we should be trying to help them be calm.
[00:21:06] And then all of our problems can be looked at differently. How can I help this dog calm down? How can I help this dog feel more comfortable? But if you assume that the dog is being stubborn, what is an owner likely to do? In this case, the owner was getting more and more angry. And this dog was becoming more and more afraid.
[00:21:25] It's really common. This is the cycle. So we know that animals have emotions, but we also have to think about, are we interpreting those emotions through very human eyes? And like I said, we are not good at interpreting emotions with other people, other people who are literally talking to us in a language we share, texting us.
[00:21:50] Who, you know, how often do you misinterpret something is like, wow, he was really, really mean. Was she, was she, hmm, interesting. Can we see both sides? And I'll tell you what, it's a skillset and it's something that we should be thinking about. So when we talk about emotions with our dogs, we have to step back from the story that we're writing.
[00:22:15] Don't write a story about it yet. And think, what is it that I'm seeing?
[00:22:20] What am I seeing? And even, I want you to pause and think about this for emotions, even if a dog is angry, it's because he's uncomfortable with something. Even if a dog is being overtly aggressive toward us, because they're not comfortable, right? They feel threatened. Hmm. Wait, feeling threatened? Does feeling threatened feel comfortable?
[00:22:47] No, it's not. Is it pleasant for any of us? The dog is not having a pleasant time because they feel like they feel like they're being threatened. , it doesn't mean that every dog is going to show fear as, as cowering. Some dogs show it as a big aggressive display, but usually the problems that we're seeing in dog grooming.
[00:23:09] Are because the dog finds it unpleasant, uncomfortable, and or scary. And it's up to us to try to figure out what part of what's going on made them feel that way. And can we help them be, um, comfortable and cooperative? If you're enjoying the show, please remember to like subscribe, follow, go to creating great grooming, dog.
[00:23:31] com. For more information about, um, where you can find the podcast, if you're used to watching and you didn't even know there was this whole back catalog of episodes, um, not all of them are on YouTube. If you prefer YouTube, you've been a long time listener and you're like, well, she's on YouTube and I can see a talking face.
[00:23:49] Yes, you can. That's pretty fun to creating great grooming dogs. com for all of that.
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Why Some Dogs Get Worse Every Time Ep185
[00:00:00] Episode 185. Why do some dogs get worse about grooming time after time and they just keep getting worse? Shouldn't they eventually realize that it doesn't hurt them? Why don't they learn to just go with the flow? That's what we're gonna cover today in episode 185. The Six Reasons Why Some dogs get worse every time.
[00:00:18] I am Chrissy Neumyer Smith. This is the Creating Great Grooming Dogs Show. I am a master groomer behavior specialist, a certified professional groomer, a certified behavior consultant for canines, a certified professional dog trainer, an instructor at Whole Pet Grooming Academy, and I'm the owner of Happy Critters in Nashua, New Hampshire.
[00:00:35] And this my friends and colleagues, is the show where dog grooming and dog training meet. So I wanna talk about six reasons why some dogs get worse every time. There are plenty of other reasons, but I narrowed it down to about six. But the first and foremost, before we even get into those six reasons, I do wanna clarify.
[00:00:55] Dogs are having difficulty with being groomed. They aren't giving us a difficult problem. They are having a problem. So at its very core, if a dog is continuing to have problems, then their issue isn't being addressed. And I want you to pause and think about that for a minute. 'cause we don't often think about it that way.
[00:01:16] Does this dog have an issue that maybe has been overlooked? Maybe we haven't really found out what makes this dog tick and that's really common. So we'll go through six reasons. Why many of these dogs have an issue, but really at the end, there are lots and lots of reasons for a dog to continue to have difficulty being groomed, and that's what's happening.
[00:01:39] If a dog is getting worse every time or staying the same, staying at the same level of, nervousness, aggressiveness, , it's because they have an underlying issue that maybe hasn't been addressed. So let's get into our six reasons. And I'm gonna say I did pull this off of a Facebook discussion.
[00:01:58] This was directly out of a Facebook discussion. , I didn't join into the discussion. I know I probably should have, but I decided to make a podcast episode instead. , because there are so many reasons, and it's more than just a quick post, but what I found was a lot of groomers, , were concerned about just one aspect.
[00:02:17] So a lot of these six reasons came up. We aren't always thinking about all of them. Everybody had like a quick one or two answers, maybe not six or 20,000. 'cause really it's more like 20,000. So let's talk about the first one. And if you are involved with any of my classes or anything like that, or involved with dog training, one of the first things I always want us to do if we see a behavior problem, whether you're a trainer or a groomer, Anything.
[00:02:46] If you see a behavior problem or a behavior problem that's continuing to get worse, our first question is, is there a health issue? Is there a physical reason for this pet to be behaving this way? And I'm gonna say pet, because these are not just for dogs. A lot of these things are for, for cats too, for other types of animals.
[00:03:05] If there is a behavior problem happening, I want us to first think, is there a physical reason? So health issues could be something like pain. And I know that a lot of people who are not groomers might not realize that. A lot of our dogs live with a lot of different types of pain. Just like people come on, they get older, they maybe have sore hips or sore toes, or ear problems or tooth problems.
[00:03:33] , lots of things that could be causing pain. And a lot of our owners don't recognize that. They don't see it, they don't notice it. And sometimes they kind of beat themselves up when we tell them. , but I want you to think about. Is there a reason why this dog could be in pain? So I think we tend to think about older dogs, you know, our senior dogs, but I'm gonna throw out here, let's not forget our adult dogs.
[00:04:00] Maybe they had an injury, maybe they were running up the stairs and just, you know, fell funny. There are lots of things that could happen. And with our puppies, our puppies are teething. Think about that as a source of pain, what do human babies do when they're teething? They cry, they're fussy
[00:04:16] so think about there are lots of different types of pain and discomfort. Discomfort. Let's think about how many dogs just find this uncomfortable. The reason why dogs have behavior problems during grooming, Because they find it unpleasant, uncomfortable, and or scary. I say that a lot on this show, and if we can all just take that in because it helps us to refocus, like, oh, what is this dog having a problem with?
[00:04:45] Does this dog find it unpleasant, uncomfortable, and or scary and uncomfortable is part of this health issue, so perhaps. It's about how, , this dog can balance while we're trying to move them around. A lot of our dogs have some balance issues. Perhaps it's range of motion. Now you might think, oh, this dog is young and he's just being fussy about this one foot.
[00:05:07] If it's only one foot, that to me says What's going on with that foot, or what's going on with the foot that I'm asking him to stand on while I lift this foot? So let me clarify that a little bit. If you are lifting up the dog's right front paw and that's when he gets a little bit fussy, it could be that the right front paw is sore or that's what he's having difficulty with you working on the right front paw.
[00:05:33] Or it could be because you're asking him to hold so much more weight on his left front paw if his left front paw is sore. And sometimes we don't think about that and we need to. So let's think about how can I help this dog be more comfortable. That is a really important way to help an animal feel better about grooming.
[00:05:53] So that's reason number one, why some dogs are getting worse every time. There could be an underlying health or pain issue that we didn't know about and we aren't thinking about, and that if we can work on that or modify our sessions for, for that dog to be more comfortable, we might be able to make progress.
[00:06:12] 'cause dogs aren't giving us a hard time, they're having a hard time. Reason number two, and this one is really, really common. Reason number two, why some dogs get worse every time is because they have always been afraid of grooming. Each groom has pushed that dog further and further, and sometimes their fear looks like they're frozen.
[00:06:35] And we sometimes mistake that for calm, cannot tell you how often we mistake that for calm while he was being so good and then suddenly, Now, if you're not a groomer, you might not know. So I'm gonna describe when we are grooming a dog and a dog is holding still we are focused in on the hair. I might not notice what that dog's face is doing because I might literally be working on the coat on a back leg.
[00:07:01] I might not be facing that dog's face. I might not see a whale eye. I might not see other body signals. I might not have a hand on their body to feel if they're loose. I'm scissoring. So if you think about a dog that is scared, sometimes they freeze when they're afraid. And for a lot of groomers, we miss that one.
[00:07:21] So ask yourself if this dog is getting worse and worse every time, is this dog just kind of frozen in fear while we groom? Has that been this dog's experience? I'm frozen in fear, but they just keep coming at me and just keep coming at me and just keep coming at me and just keep coming at me. And then it turns it, it goes from frozen to maybe trying to flee.
[00:07:40] Or maybe trying to fight, remember, freeze, flight and fight. , so we don't wanna trigger those kind of responses. So think has this dog always been afraid of grooming and now perhaps due to a health issue, or perhaps due to some other situation has become different in the way they express that fear?
[00:08:00] Okay, so that's reason number two. Sometimes these dogs had been afraid of grooming for years. I see it a lot. I see it a lot when I end up with an elderly dog who the groomer said, you know what? He, he's just becoming so difficult and he's so fragile. You know, he's never really loved it, but now he's really having some problems.
[00:08:19] We can still train. We have to think about the pet in front of us. How can we help this individual dog? Now, reason number three, remember we had six reasons why some dogs get worse every time, and reason number three is that I. I find this happens a lot. There's some body language that dogs give us that has been misinterpreted.
[00:08:42] We as groomers don't often have a whole lot of background in body language. We know what we know. We see signs, but we don't necessarily understand what the dog is doing. I'm gonna give you a couple of examples. , if a dog is nervous and they're trying to tone down the situation, , they're nervous, and they're trying to say , Hey, listen, can you back off?
[00:09:02] I'm a little bit scared. They might start sitting or turning away or curling up into a little ball, like pulling those little legs in tight. , Raising one paw. These are all things that dogs do to try to calm everybody else down. Like, listen, I'm really uncomfortable. Uh, I don't mean you any harm. Please leave me alone.
[00:09:25] Yet, it makes haircutting harder. And if we're not aware that, that's a very clear signal from a dog that they're saying like, listen, I'm really nervous. I'm really scared. We can end up becoming frustrated. So the dog keeps sitting and we keep pulling up to stand and the dog keeps sitting and keep pulling up to stand.
[00:09:43] And as we get frustrated, the dog does it more and more. And I've sometimes heard people saying that, their dog's being passive aggressive. That's not passive aggressive. The dog is saying, I'm really nervous, and you're like, knock it off. I know a little exaggerated, , but you're not listening to the, I'm really nervous and you keep doing things to make it worse by accident because you're just thinking, I just need you to stand, buddy.
[00:10:05] I need you to stand, or I need you to look, I need to look straight at your face. And the dog is trying to tell you like, I'm really nervous. And if you think about looking straight into a dog's eyes and holding their face really, really straight, when they're nervous, they turn away. That is normal and polite amongst dog society, if you will.
[00:10:25] And we as groomers see it is really frustrating. So for us to take a step back and think about the body language we are witnessing and what the dog might be trying to tell us, is this unpleasant, uncomfortable, and or scary? And if it is, how can I help this dog? In this moment to realize that this is, you can trust me.
[00:10:47] We're gonna be okay. Everything's gonna be fine. Can I diffuse that? Because if they keep getting worse every time, there's a pretty good chance that they've been giving some body language that we might have missed. Okay, so think about that because it can create a vicious cycle. The dog's like, oh, I'm so nervous.
[00:11:06] And we're like, I'm getting frustrated and the dog's like, that makes me more nervous. , and it does not mean that this dog is defective or that somebody did something terrible to him. One of my own dogs, if I'm frustrated, Even if it's not with him, I drop a spoon in the kitchen if I see him frustrated, he's like, oh, curls up in a little ball.
[00:11:26] , like, oh, I just wish everything was fun like it was five minutes ago. It's just the way he responds to the humans around him being frustrated. I can only imagine what he would do if he ha he was on a grooming table and someone was telling him to knock it off when he was trying to say, I'm nervous.
[00:11:42] So ponder that for a minute. If dogs are getting worse every time we see them, there are some reasons, and that reason always backs up to they're finding it unpleasant, uncomfortable, and or scary. Okay, so that was three. We have health issues as number one. We have number two, the pet has always been afraid of grooming.
[00:12:04] We have number three, we have some body language that might have been misinterpreted. And like I said, sitting, turning away, curling into a ball might feel like that dog is fighting you. And so you fight back and you know it, it's just a vicious cycle. So that could be happening. So let's kick a little break and we're gonna move on to four, five, and six.
[00:12:24] If you're enjoying the show, remember to subscribe, follow, like, share whatever it is you're doing on whatever platform you're using. The show is also available as a podcast. You can find it anywhere you listen to podcasts. It is also available on YouTube. And to find any of those, go to creating great grooming dogs.com.
[00:12:46] So number four, we have reason number four of Why Dogs. Some dogs get worse every time. Now this one is something that I wish more groomers knew about. What about age-related issues? Now, what does that mean? Here is a classic example. We are working with a dog as a puppy, and this dog is doing really well as a puppy.
[00:13:09] We do all of our homework. We're working with them every time, and then they get to about that adolescent phase, and suddenly, suddenly it happens, right? Because adolescents and teenagers respond to things differently. I want you to think about the dog that at that age, that starts getting worse.
[00:13:28] Might be because we are working with an adolescent who has less patience than they had as a puppy. What I know, I was a really agreeable little kid. I turned into a teenager and I was not as agreeable, and then I grew out of it. All right. Think about that. , the adolescent phase, and it's not that they're trying to be mean or they're trying to take over the world, just that they have much shorter attention spans.
[00:13:55] , their patience is about as small as it's ever gonna be in their entire life, okay? And we sometimes start treating them like adults because at this age, an adolescent dog looks so grown up. Sometimes what we're seeing when we have dogs that just keep getting worse every time, or what I worked with him as he was a puppy, and now look what's happening, what's happening?
[00:14:19] And sometimes that's because they were a puppy and they were doing all right for a while, and then they reach this age where they have no patience at all. They go through a second fear imprint stage that many people don't even know about. , so second fear imprint stage is just this extra time where they're extra spooky.
[00:14:38] Usually happens around eight or nine months old. , but maybe that's when the first grooming happens, we've all seen that, or, you know, they've been coming in all along and this is the well now he's not a baby anymore and we're gonna do a full groom and he knows better and we sometimes feel like he should know better.
[00:14:56] But that's an adolescent dog having a tough time. They're having a hard time doing the things that we're asking them to do. Sometimes if we're having an adolescent dog, that continues to get worse every time because you know, from year old to two and a half, probably right there in that prime area, for a dog to be having these adolescent issues, right?
[00:15:19] We need to think about how can I help this dog find this more pleasant? How can I help them be calm, comfortably cooperative so that we can help them get through it? If they're continuing to get worse at that age, it might be because you're just pushing them too hard. That's not wishy-washy. I know sometimes people are like, oh my God, but they need to be groomed.
[00:15:41] But this is an investment in 15 years of grooming that 15 year lifespan. If this dog is a year old, he has 14 more years of grooming, why ruin it now? Because we feel like he absolutely has to be perfect today when we can help build that trust and help them become comfortably cooperative for all of our future groomings, it's an investment.
[00:16:05] So right now it is September 4th, 2023. Dogs being born right now will be being groomed if we're basing it on 15 years will be being groomed in September of 2038. 2038. Okay, everyone think about 15 years. What are you gonna be doing in 2038? Are you still gonna be fighting this dog? That's crazy to me, it makes no sense.
[00:16:31] So anybody who's like just forced them to make it happen is probably seeing dogs that get worse every time. And that new dog that's just got born this year that's just getting born right now, that's gonna be groomed until 2038, could learn to hate grooming forever. Or they could. Spend some extra time in the beginning and be aware of what this dog is experiencing at each level.
[00:16:57] So teen related issues are part of the age related issues. Now, we also have from adult to senior, another really common age related issue. Sometimes we miss the beginning of that. We're thinking, oh, I've been grooming this dog for years. I know exactly what to expect. And then one particular day, this dog is being a little bit difficult.
[00:17:17] I say being difficult when what we really mean is having difficulty. This dog is having difficulty today that maybe is making my job a little bit harder as a groomer, but need to think about for some dogs, they start having some health problems earlier than maybe we suspect maybe that's, a chronic shoulder issue.
[00:17:37] Maybe it's, a back foot that they have trouble with. Maybe it's something to do with their tail, but they start having some age related issues. Often earlier than we would guess before they're old and frail. , as someone who's a middle-aged woman right now, I gotta say there are some age related issues.
[00:17:54] So let's just think about that for a minute. Am I able to do the things I was able to do in my twenties? A lot of them, but not all of them. We need to think about these ages too. So if we have a dog who is getting worse every time, let's think about if they're transitioning from one age to another, if they're having some issues, some difficulties that maybe we can explore more.
[00:18:18] Reason number five, what is going on at home? It's a good question. , actually, I will say the Facebook discussion that I saw was really focused in on, well, what are the owners doing at home? And it's a good question. We don't wanna throw owners under the bus, but we do need to know what's happening at home.
[00:18:37] So things that could be happening at home, that could be making a dog get worse and worse every time. A lot of our owners could be struggling with behavior problems on a daily basis, things that maybe you don't even know about. , all right. Non groomers to the trainers out there, dog trainers, you have a blind spot.
[00:18:57] And let me tell you what, it's the blind spot for dog trainers is that everyone who approaches you about dog training recognizes they have a problem and have made at least one step toward maybe fixing it. Dog groomers often see people who have no idea that that's not normal, who don't see it as a problem at all.
[00:19:18] So if they're at home and they think nothing of the fact that their dog will growl at them if they sit on the couch next to him. What do you think that dog does during grooming? Yet there might be a groomer who thinks, I don't know what's going on with this dog. He's so weird about grooming, when really this dog has a much bigger problem.
[00:19:37] So it's important for us to ask our owners what's going on at home? Are they brushing? Do they fight with the brush? Have they been brushing? And the dog eventually growls at them and then they stop, and now they can only pick up the brush and the dog starts growling. There are a lot of things that owners are doing at home that we can explore.
[00:19:55] Perhaps there's something else going on at home. Maybe there's a stressor happening at home. Maybe they've been having, , roofers or construction at home. Maybe Somebody just moved away. Maybe one of the kids just moved to college. Maybe, one of the people in the house have passed away.
[00:20:11] Maybe there's a new baby. Maybe there's a new pet. Find out if there are any stressors at home that could be making this dog have more and more trouble during grooming a dog that's under stress, and then we bring him to a groomer that he already thought was stressful, is going to have more problem with it.
[00:20:29] Okay. When you're stressed out, do you handle stress differently? I do. So if I'm stressed out already and then you add more stress, I'm not gonna be able to handle it as well as I would've if I weren't under stress already. So let's think about that. What is going on at home? And also we need to help our owners.
[00:20:46] We need to help them understand if something is not okay, it is not okay to have a dog at home that's willing to bite you, and that's not okay. That's something you send to a trainer. That's really, really important. That's not safe. So let's talk to our owners and help find out what is going on at home, if there are any stressors there, because again, reasons why some dogs get worse every time is because there's more to it than what we are seeing on the grooming table.
[00:21:16] Like I said, there are six reasons why some dogs get worse every time. So reason number one was the health issues. We talked about pain, balance, range of motion. Reason number two, the pet has always been afraid of grooming and each grooming has gotten worse and worse and worse, and they're frozen and we didn't notice it.
[00:21:35] Reason number three, some of the body language being misinterpreted. Reason number four, with some age related issues. Reason number five. What's going on at home? Is there something stressful going on at home? And reason number six, I know this one is gonna make it make us all feel so icky, but let's go ahead and we're gonna delve into it anyway.
[00:21:54] This is a safe zone, guys. We're all friends here. Okay? Reason number six is that it's us. Oh, I know. We have been pushing a dog too hard, too far. We've been trying to get a grooming done on a dog who is having difficulty, and many, many times we have actually created our own problem. This dog is getting worse and worse every time because, and here's a key thing I want you to think about while you're grooming.
[00:22:24] Do you stop when you're having difficulty or do you pause and reassess because the dog is having difficulty? That's a big important key piece. That's actually what I find a lot of groomers , when they tap into that and they start thinking, okay, the dog is having difficulty right now. I could probably keep forcing it, but what if I pause here?
[00:22:47] This is my decision point. He's being a little wiggly, or he is curling up, or he is looking like he's scared or he is trying to jump off my table instead of how can I get the groom finished? How can I help this dog become comfortable and cooperative? What's going on with this dog? Let's run through some of the reasons why this dog might be acting this way.
[00:23:06] Why this dog is having difficulty. Because it's really common for us to be like, oh shoot. Okay, well I gotta get this done. You're okay. You're okay. You're okay. And not notice that this dog is having a really hard time and we're making it worse. 'cause we do and we don't mean to, right? There are a lot of people out there doing some , Really misguided forced groomings on dogs with behavior problems.
[00:23:33] And I say misguided. It's not that they aren't lovely people who have the best interest of the dog in their heart, but if we're pushing dogs further than they can handle, and that grooming is getting worse and worse every time I propose to you, isn't it a good time? To start thinking about why the dog is having difficulty and helping the dog have a better time because, we really don't need to have these battles,
[00:24:01] remember that 15 year lifespan, that five-year-old dog on your table, don't think he's too old. You have another 10 years of grooming him, 10. So let's, let's reign it in and think about, okay, he's having difficulty with this. Let's pause this. Even though I could wrestle him, even though I could physically get it done, before I go and try to do that, let's pause here and think about, can I get him calm, comfortable, and cooperative?
[00:24:29] Is this too much for him? How can we make progress? Because sometimes we have been making it worse every time. Dogs that are getting worse every time we've been missing something. And I know what makes us feel icky. It does for me. I've missed a lot. So you are amongst friends. It's a safe place. Okay. But I want you to think about with when we miss signals or when we are trying to get the job done, and then eventually we're like, gosh, it's just so hard to get him finished now.
[00:25:03] It means that we have missed the opportunity to help this dog be comfortable. We're only thinking about getting the grooming done, so take a moment here. I want you to think about this. We do not sell haircuts. We sell hair cutting services. Don't sell a haircut. That's not how you're going to make money with a dog, with a behavior problem.
[00:25:25] Okay? Trying to get a perfect haircut on a dog who's struggling is why They get worse and worse and worse every single time until eventually. Until eventually, what do we hear next? It's time for him to go to a vet groomer or to be sedated for grooming when actually it's really time to start sitting down and thinking, why does this dog find it unpleasant, uncomfortable, and or scary?
[00:25:48] And how can we help them be calm, comfortable, and cooperative? So that about wraps up my six reasons why some dogs get worse every time. There are so many more, but really, if they are getting worse every time, it means that during the last grooming, we planted the seeds for the next grooming. Now, every time we groom a dog, I wanna plant the seeds that will sprout up as, oh, grooming's.
[00:26:13] Not the, not that scary, but what we've been doing is saying, yep, grooming is just as scary as you thought. Maybe even worse, sometimes we have to think, all right, how have I been making this worse? Okay, this is a safe zone. Okay. Really think about it. Is it me? Is it me? Did I miss one of these things?
[00:26:35] And it's okay to learn. We're all in this together. We're gonna learn about it. , so those are our six reasons. We have health issues. We have, the pet has always been afraid of grooming. We have body language being misinterpreted. We have age-related issues. We have what's going on at home, and we have that.
[00:26:52] We have probably been pushing them harder and harder and harder, and literally teaching them to hate grooming. So if you enjoy this podcast, like I said, Subscribe, like, share, tell your friends whatever version you're doing. You can find the podcast episodes anywhere. You listen to podcasts. You can find it on YouTube creating great grooming dogs, or you can go to my website creating great grooming dogs.com.
[00:27:15] I do teach the Master Groomer Behavior Specialist Diploma program at Whole Pet Grooming Academy. That's wholepetnh.com, and I'm gonna throw out here for the first time. I do have two classes. They're self-guided. You do not need to attend live for those ones.
[00:27:34] So those are also listed at wholepetnh.com. Have a great week.
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Episode 184, but we touch his feet. We touch his feet, just like the trainer and the groomer. And the veterinarian said, why is this dog still having a problem? That's our question for this week.
This is the Creating Great Grooming Dogs show. I'm Chrissy Neumyer Smith. I'm a certified professional groomer, a certified behavior consultant for canines, a certified professional dog trainer. I'm a fear free certified groomer and. Fear free certified trainer. And I'm also a master groomer behavior specialists. I'm an instructor at the Whole Pet Grooming Academy, and I own Happy Critters in Nashua, New Hampshire. And this, my friends and colleagues is the show where grooming and training meet.
So this week, we are going to talk about. Foot touching. It's really common advice. Most pet owners have heard this. We want to prevent problems. We want your dog to feel comfortable with having their feet done and their nails done by massaging their feet often. And a lot of our owners do that. A lot of our owners are really great about, Massaging that dog's feet pretty often. And getting that done. Now here's the problem. We still have problems with our dogs and their feet. And why is that? I mean, if, if you're thinking about it, but I massage his feet and a lot of our owners have been doing it and doing a great job, but why do we still see problems?
Now there are a couple of reasons. And the one I want to start off with is. Foot touching is not like nail trimming. Oh, I know everyone just went. What. But wait, but we touch his feet. But for many dogs that's enough. Okay. It's not a bad idea to touch their feet. Just that for so many dogs, that's not enough. For a lot of our dogs. They're like, ah, cool. Okay. Someone touches my feet and I don't mind when it turns into, touching them with tools or trimming nails.
So let's talk a little bit more about why that doesn't translate. So touching feet is an important part of doing a nail trim. But when an owner is massaging a dog's feet. Let's talk about just that foot massage thing that most of our owners do. And if you're an owner, you have probably done this. You've got your dog on the sofa and you're gently rubbing a foot and just kind of relaxing and your dog doesn't have to really do anything. They're probably laying on the couch and you're just like massage in their foot. And that is nothing like holding an individual toe. Holding an individual toenail. And then moving a tool and actually trimming. Or grinding. Think about some of the tools that we have. So let's talk about some of those. , We have touching the pot in a different way than many people do a foot massage. Foot massages tend to be kind of haphazard and like snugly wuggly. And that's a great place to start. Okay. Every dog should start there. If they can't handle that, they're not going to be able to handle other types of touching. Just that the problem is, is that it doesn't go far enough. It doesn't translate well to all the other things that we need them to be doing.
So let's talk about touching in terms of also individual toes, maybe it's part of you as an owner or as the handler, or as the person who's working with this dog. Pretending to have to really see that nail. But like, our focus is different than when we're just casually touching feet. When we actually are like, oh, I need to see that. What is that? What is that? They're out there. That's really different. When we're holding individual toes, when we're trying to pull hair back away from a toe. When we're trying to brush a foot. We have things like brushes and Combs, maybe scissors. Um, we have a Clippers, the hair trimmers, right? Those vibrate. They make some sound. have a variety of different types of tools that we might touch feet with and that's more than just a massage. It doesn't really say the same thing as a massage, as a foot massage.
Let's also talk about, the sprayer in the tub. It sounds weird and it feels funny. It's not like a foot massage. So the foot massages. Are a good start. All right. I, I fully believe that. Awesome. Go forth and massage your dog's feet. I just know that it doesn't necessarily prepare your dog. For the other types of foot touching that are essential to grooming. And veterinary care and other types of care.
Even if you have a dog that does not really require any real trimming. Every single dog out there has some sort of nail care needs, and maybe your dog wears their nails down really well on their own. They probably will not wear their nails down very well on their own for their entire life. So. It's a good idea for us now. To just go ahead and teach that dog to be comfortable with nail trimming and going through the motions and feeling what that feels like.
So, like I said, we have a number of tools and some of them make noise and some of them are vibration. Um, some of them, um, need to be positioned in a way that this dog may not be used to. Maybe this dog isn't used to anybody looking underneath their foot. They're only getting foot massages from the top. Um, maybe the dog is having trouble standing. While we touch feet. Like balancing on three legs while somebody is doing something to one foot is not laying on the couch, getting his foot massage where you think we can all agree on that. Like, oh yeah, that's going to be significantly different. Than laying on the sofa, getting a foot massage to have to stand up.
While somebody lifts a foot and now you're balancing on three legs and then they did it to every single foot. What all four of them. Usually. I find a lot of dogs start getting impatient at about the third foot. They're like, are you serious? Are you going to do this to every single one? Because we haven't really necessarily prepared them for the kind of things that we're going to realistically need to do. Now let's also talk about. The fact that we're doing foot touching. And we're not at home. Now we have a new place. We have a new place. Maybe it's a new situation. Maybe it's a new person. Think about how many dogs aren't necessarily great with strangers aren't necessarily good at being away from the house. Um, now we have a dog who is, um, having their feet touched. Maybe on a table now they're standing on a table. Well, that's nothing like laying on the sofa, getting a foot massage. They're standing on a table. And someone such in their feet. They feel like they have to balance. They're being they're balancing on three legs and someone's doing something weird to their foot, laying on the sofa, getting a foot massage has not really prepared them for that experience.
Perhaps it's being in the tub and now they're in a tub and someone wants to pick up their foot and they're leaning over them. Have you ever really thought about what our body language is? When a dog is in a tub? We're kinda looming over them. If somebody said, Hey, get that dog to bite you in the face. What might you try? Well you might try looming over them. It doesn't make sense that for a dog to understand why we are doing such weird things.
It's definitely different than laying on the sofa and getting your foot massage. And that's why I think that we need to help our owners understand that some dogs may think that's enough and that's great.
I will tell you in my own personal home right now. Brok one of my guys is like a, touch me a new word kind of guy. Never had a problem with any of it. Sure. You can touch me. You can touch me anywhere you want. I'm totally fine with all of it. Um, He would probably be just fine if all he got was foot massages and would translate that directly to yeah, sure. I'm comfortable with anything. But it's kind of, because he's an I'm comfortable with anything kind of guy.
Now, my other guy, I got him when he was almost three and that's Po. And he didn't really understand, like why anybody would touch a dog beyond their shoulder blades. We pet dogs on the head. Why would anybody touch me there? It wasn't about his feet. It was about touching anywhere beyond his head and his ears and his neck. Those are places that people touch dogs. The other parts were like, why would you do that? You weirdo. So for that dog. I needed to teach him to be comfortable. With other types of touching. If I just went to grab his foot. Instead of teaching them about like, I get to touch your whole body. Okay. That I think is where some of this foot touching stuff has gone out of context. It doesn't really make sense in what we're trying to do. Because if they're not comfortable with you touching them all over. Don't you think they're going to be extra uncomfortable with touching their feet?
[00:09:02] So, let me give you an example. All right. As a person, maybe you're not comfortable with strangers approaching you. And now you're at Walmart and the person behind you in Walmart wants to shove their finger in your ear.
[00:09:15] All right. Can we all agree that that would seem a little weird? I think any of us would be a little bit alarmed, like what is going on? You know, Like these dogs don't understand the kind of things that we're trying to do to them. And if they don't understand, we need to help them understand that this is safe, how to be calm, comfortable, and cooperative, and that there are a couple of people in their life. That need to do this type of stuff. All right. Maybe it's not the guy in line behind you at Walmart, but to them it may seem that random until you teach them like, okay, this is your groomer. This is your veterinarian. When we're here at this place, or when this equipment is out, um, That this is normal. It's safe. You're fine. Versus I'm going to massage your feet on the sofa. Which isn't the same. It's not the same. Um, again, we're going back to the example of the person in Walmart, in line behind you in Walmart, who just like chose to put a finger in your ear. What if that was something medically necessary? You would need a little bit of time for someone to help you figure that out. Otherwise, I don't know much. You. I'm gonna straight up admit I'd probably be aggressive.
[00:10:29] Right. It's like, dude, get your finger out of my ear. So we need to think about these dogs and why massaging their feet is very different than the kind of things we normally do. And we'll talk about more of that in the next part.
[00:10:43] If you're enjoying the show, please share this show with somebody else who might enjoy this show.
[00:10:48] So what other reasons might a dog have an issue with their feet? What if they've had their foot massages, you know, they're on the couch and they're getting their foot massage by their owners. Um, and yet they're still having problems. Well, here is something else for us to consider. Let's ask our owners when you are massaging feet, what does that look like? How does your dog respond to it? Um, and the reason why I'm specifically pointing this out is because there are a lot of owners who are like, well, we got to teach them to be good. And are kind of traumatizing their dogs and forcing this foot issue. Instead of helping them be comfortable with it.
There's still this old mindset that happens where, um, we start thinking that we have to show the dog who's boss. And that this dog must learn to do it and he must learn it now. And. And we can be really weird about that. Um, I say we, because I've been there too, right? Show of hands who here has fell for that stuff and said, well, I gotta get it done. Um, a lot of our owners take our advice and are really strong arming their dog. Like holding them down and no, you be good. I'm going to touch your feet. You be good. I'm going to . I've got to touch your feet it's what the trainer said I needed to do this week and not necessarily understanding that. Our purpose. For touching feet. Our purpose is for the dog to feel like that is safe and normal. And calm, comfortable and cooperative.
Now, keep in mind if. If you're new to the show, we talk about calm, comfortable, and cooperative a lot. Calm is when the dog is relaxed about it. Comfortable. Can can be that they're physically comfortable. Um, if they have a foot problem, then we need to be really gentle or maybe adapt to make them more comfortable or as comfortable as we can help them be. Um, and cooperative takes two. Cooperative is different than obedient cooperative takes two. It takes two of us to be cooperative. I'm willing to give a little and take a little to help us work together. So if an owner is trying to force it instead of, Hey, we need you to be comfortable with it. It's really common for owners to not understand that distinction.
So we need to help them understand that this is really important. For your dog to be able to feel like this is safe with them at home. Before we start adding tools before we start adding strangers, before we start adding I'm doing it on a table or doing it in a tub or even doing it standing up. But those are some things that owners need to help with. All right. If you are at home and you can not touch your dog's shoulder. They are probably not going to be good for a groomer for nail trimming. Right. I mean, think about it. If you looked at a dog whose owner can't touch him. And you're a dog groomer. Are you thinking, oh, he's probably great for nails. No. You're not yet that dog's grimmer might not know that this dog is having those problems with that owner. They might not know.
Sometimes we have to talk to our owners and really find out what is going on. How does this look at home? If you try to wipe his feet off, when he comes in muddy. How does your dog respond to that? Now I'm going to circle back here. To something that we've talked about in previous episodes. But I'm only going to cover it really quickly. Really quickly. Um, but there's a way to ask owners. To really help assess what we are, what we can expect from this dog. And it also helps owners understand what they need to know about what we can expect from this dog.
Now I'll ask an owner. What does your dog do if he doesn't like something? What does he do? Owners know. Yeah. Does he try to run away? Does he growl? Does he air snap? Does he try to, you know, sink his teeth into a body part? Um, do you honestly have a dog who seems to like everything and some of our dogs are just so happy go lucky that could be the case, but let's ask them, what does your dog do if he doesn't like something?
[00:15:12] That's question number one of my four questions. Question number two. What does your dog do? If he doesn't like something you're doing to him? Oh, that's a different one. Isn't it? Oh, something I'm doing to him. You might need to give them examples. Yeah. You need to wipe an eye boogy. What does your dog do? You know, you've got a pricker stuck in his fur behind his ear. What does your dog do if he doesn't like that? Um, what does your dog do? If you have to wipe something off his tail and he doesn't like it, what does your dog do? If he doesn't like something you are doing to him? That's question number two.
So question number three. Is what does your dog do if you don't stop? Oh, that's such a good question. Isn't it? So our owners who are massaging feet at home and the dog is not doing well with it. And the owner is trying to force it. They're going to say, well, he doesn't like it. Okay. Tell me what that looks like. What does he do? What does he do when he doesn't like you massaging his feet? What does it look like? What does he do if you don't stop? Now I will tell you for many of our owners, they're like, oh, I always stop.
[00:16:25] So, what do you, what do you think he's going to do if you didn't stop? And then the fourth question. So we have our three questions already. The first question is what does your dog do if he doesn't like something. Second question is what does your dog do? If they don't like something you're doing to them? The third question is, what does your dog do if you don't stop? Now, our fourth question is what do you think your dog will do when I, as a stranger? Don't stop.
[00:16:57] And that's when owners understand. Oh, Oh, yeah. I don't think he's going to be good about that at all. Yeah. That's when they get it. And that's how we can help them understand that this is a safety issue. This is safety. We're not being lazy, everyone.
So the non groomers out there. Can hear this. Alright. Non-groomers. Groomers don't turn dogs away because they're lazy. They don't shave dogs because they're lazy. They don't do stuff because they're lazy. They they're trying to keep everybody safe and they're trying to provide care for a pet. Groomers are not lazy. Groomers are really hardworking, just like every other animal professional out there. It's not easy working with animals. All right.
So where do you said that now? If, like I said, if. If your dog. Won't let you handle at home. Continuing when they, you, when you're doing something they don't like. What do you think they will do? When I, as a stranger do not stop. Because that's what owners think they're paying for. Right.
If you're an owner and you're listening to this, you're probably thinking, well, yeah, he hates having his nails done. That's why I bring them to a professional. You know, of course he's going to bite you.
No, no. There's no, of course he's going to bite you. That's not what we do. My hairdresser does not have to worry about me trying to punch her in the face. Um, that's not what groomers do. We're pet stylists. And it's not a medical emergency. Your veterinarian doesn't need to deal with that either. That should only be an animal who is injured and panicking and medical emergency kind of situation. That is not okay.
So. Circling back to massaging feet. If an owner is massaging feed with the knowledge that this is about helping your dog. Feel safe. Feel calm, comfortable, and cooperative. And that we're going to build on that. That it's not going to directly relate to being on a grooming table with a stranger and a tool, but that an owner can build on that. So massaging feet. Is a good thing to do. If we're making sure that the animal feels safe. We are going to making sure that they're calm, comfortable, and cooperative.
And also, if we understand that for some animals, we're going to need to do more work than just massage feet. I know nobody wants to hear it, but some dogs are not going to be able to just take that and go, oh, I guess I can also be touched with grinders. Uh, trimmers and Clippers and brushes and Combs and, and do it all while I'm standing. Um, foot massaging. It isn't necessarily the advice that everybody needs. It's a good start. But we need to think about it more thoroughly because seriously, there's just a point where. I think we've all seen dogs who have problems, despite a large amount of foot massages on the sofa. Um, which is really teaching them to be good for foot massagers on the sofa.
[00:20:10] If you want to know more, you can go to creating great grooming dogs. Dot com I do want to thank everybody. I know I took a break from the podcast for a little while. I got really overwhelmed with a number of things going on in my life. And thank you all for reaching out. Um, on back, I had took a vacation. All the things to reset my batteries. Thank you so much for hanging out. And I'm listening to my podcast every week and reaching out and saying you wanted more of it. Um, but the show was back, so yay. And if you want to know more about the programs that I offer, I offer things through whole pet grooming academy. That's whole pet nh.com. And actually my first level class for the master groomer behavior specialist program is actually available now as two self-paced classes. So you might want to check that out. That's whole pet nh.com have a great week.
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