Episodes
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Which AI scribe tool is best? Watch this live comparison of Heidi Health, Tortus, Kiwipen and Anima see below for timestamps and https://bit.ly/GPScribeAI for the document
Grab the eGPlearning comparison: https://bit.ly/GPScribeAI
Contact Anima: https://calendly.com/animahealth/get-...
Contact Heidi Health: https://www.heidihealth.com/uk
Contact Kiwipen: https://www.kiwipen.com/
Contact Tortus: https://tortus.ai/Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Join Andy and Gandhi for a mega update on all things General Practice
LMC Conference…tomorrow!
Andy and Gandhi's Adventures and Travels
GPs need ‘swift reassurance’ tax hikes will be covered, BMA tells health secretary
https://www.pulsetoday.co.uk/news/pra...
Government to set out NI hike funding arrangements for GPs ‘by the end of the year’
https://www.pulsetoday.co.uk/news/pol...
Thoughts…
NIC yes, but what about Minimum wage and DDRB recommendations?
Need swift action
GP appointed shadow health minister presses Streeting on Budget impact
https://www.pulsetoday.co.uk/news/pol...
NHSE willing to revisit global sum calculations ‘if GP practices share payroll data’
https://www.pulsetoday.co.uk/news/con...
NHS England reveals more details of ‘red tape challenge’ to cut GP bureaucracy
https://www.pBoost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Episodes manquant?
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Andy explores the BMA’s “National Insurance blow for GPs” calculator and predicts the impact of the recently announced NI and minimum wage increases on a hypothetical 10,000 patient practice.
We also discuss the recent National Pharmacy Association’s ballot on industrial action by community pharmacies.
This is a shorter solo episode with Andy. Gandhi and Andy will be back in force next week to discuss recent news and rolling themes in general practice land.
BMA NI calculator: https://www.bma.org.uk/budgetNIblow
Pharmacy owners vote in favour of taking collective action: https://www.pulsetoday.co.uk/news/politics/pharmacy-owners-vote-in-favour-of-taking-collective-action/
Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecJoin Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Wes Streeting is talking about "NHS Patient Passports" to give people control of their health records to allow their data to flow with them as they move from service to service within the health system.
This links to the National Data Library announcement within the October 24 budget. Can we use UK Government data to unlock more efficient services and attract funding from commercial partners?
We unpick what this might mean for service quality, privacy, governance and security for NHS data.Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecJoin Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Join Andy and Gandhi as they review the update to the GP PCN DES contract for October 2024 and how much GPs are worth in the GP in ARRS scheme
PCN DES Update document: https://www.england.nhs.uk/wp-content...
CAN 04 p59 https://www.england.nhs.uk/wp-content...Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Andy shares his thoughts on the upcoming UK conferences in October 2024 including the themes he will be looking out for and how to plan for a conference to ensure you get the most from the experience.
Bonus content and filmed on location!
Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecJoin Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Join the solo DrGandalf for this walkthrough guide on the safeworking guidance by the BMA in General Practice
Safe working guidance from the BMA: https://www.bma.org.uk/advice-and-sup...
Darzi review: https://assets.publishing.service.gov...
GMS contract: https://www.legislation.gov.uk/uksi/2...Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Full details on the changes and what you need to know. Please share➡️ • New MCCD certification of death forms...
RCPath MCCD list of causes of death ➡️ https://www.rcpath.org/static/c16ae45...
RCGP training link ➡️ https://elearning.rcgp.org.uk/course/...
NHS England guidance https://www.gov.uk/government/publica...
Form back https://www.legislation.gov.uk/uksi/2...
Form front https://www.legislation.gov.uk/uksi/2...
Forms: https://www.legislation.gov.uk/uksi/2...
Subscribe to our Podcast:Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecJoin Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
The DDRB provides an annual report making recommendations to the government about pay awards for doctors and dentists in the UK.
The headline figures are eagerly anticipated and widely quoted and discussed. But have you ever wondered what is actually in the report? What is the remit of the DDRB and how do they reach their conclusions?
We take a brief look at this weighty annual report to try and answer these questions.
Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecJoin Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Join Andy and Gandhi as they review the latest changes in General Practice.....it is getting collective out there
Global sum will rise by 7.4% to fund pay uplift for GPs and staff
https://www.pulsetoday.co.uk/news/bre...
Take ‘robust’ stance on racism in GP practices, NHSE advises partners
https://www.pulsetoday.co.uk/news/spe...
Almost half of England’s GP practices have started taking collective action
https://www.pulsetoday.co.uk/news/pra...
GP full-time definition should be six sessions per week, finds new study
https://www.pulsetoday.co.uk/news/wor...
https://bjgp.org/content/early/2024/0...
Three quarters of public concerned about pressures on GP practicesBoost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
A recent report from the UK Health Services Safety Body has highlighted potential safety concerns about the use of Digital Consultation Tools in General Practice. We explore their concerns and suggestions for improvements and further research in this. Potential benefits for patients and the workforce are also mentioned, but they acknowledges these are outside of the main scope of the report.
Read their report here - https://www.hssib.org.uk/patient-safety-investigations/workforce-and-patient-safety/second-investigation-report/
Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Smarter, autonomous GP triage with Rapid Health, find out more at https://rapidhealth.ai
Traditional online consultation systems, even AI-enhanced ones, still require staff to review and respond to patient requests. Smart Triage offers a new and distinct capability - autonomously assessing, navigating, and responding to patients online, eliminating the need for clinical or administrative staff input.
Smart Triage revolutionises the process, even allowing patients to instantly book clinically appropriate (right clinician) and clinically prioritised (right time) appointments, immediately after their online assessment, without delay. This means less patient waiting and delays to care, and more time for care navigators and clinicians to focus on what really matters - delivering great care.
Hosts
Carmelo Insalaco - CEO & Co-Founder
Peter Menage - Sales & Customer Success
Dr GandalfBoost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Why settle for using 10s of different solutions when one single platform can transform your patient care? https://calendly.com/animahealth/get-started-with-anima-15-mins-clone
Join DrGandalf and Team Anima: Rachel Mumford, one of Anima's co-founders, and Naz El-Sayegh, Anima's VP Sales and find out
Anima is currently used by over 200+ practices and 2 million patients across the UK. We’ll be discussing the latest advances in Anima’s suite of care enablement tools - from online consultation, to workflow automation, automated document processing, and automated note taking. Don't miss itBoost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Andy & Gandhi explore the Health Foundations priorities set for a new government to improve the health of the UK. Recorded on the day of the general election 2024!
https://www.health.org.uk/news-and-comment/charts-and-infographics/our-priorities-for-the-2024-general-election
0:00 Welcome
1:01 Explaining the wider determinants of health and the Health Foundation Priorities
4:30 Priority 1: Investing in health as an asset and a priority for cross-government action
7:14 Priority 2: Improving people’s health and tackling inequalities
10:59 Priority 3: Strengthening capacity and resilience in the NHS
12:45 Priority 4: Transforming care through innovation, technology and reform
15:31 Priority 5: Reforming and investing in the adult social care system
Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecJoin Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Hear the latest updates in General Practice with Andy and Gandhi
00:00 Introduction - Andy and Gandhi introduce the topic and outline the main points that will be covered in the video.
02:15 Recent Changes in Regulations - Discussion on significant regulatory changes affecting primary care practices.
08:45 Impact on Healthcare Providers - Examination of how recent changes are impacting general practitioners and healthcare providers.
15:30 Patient Care Innovations - Overview of new innovations and technologies that are being integrated into patient care.
22:00 Challenges Facing Primary Care - Identification and analysis of current challenges in primary care, including staffing and resource allocation.
29:00 Future Directions - Speculation and projections on the future of primary care, including upcoming trends and potential areas of improvement.
35:00 Conclusion - Summary of key takeaways and final thoughts from Andy and Gandhi.Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Leading Change: Dr. Ben Allen’s Approach to Inspiring Innovation in Primary Care
Episode Description: In this episode of EPIC: eGPlearning Podblast Implementation Consultation, Dr. Gandalf welcomes Dr. Ben Allen, a visionary GP from Sheffield, to discuss the pivotal role of leadership in driving innovation and positive change within primary care teams. Dr. Allen shares his experiences and strategies for fostering a culture of excellence and continuous improvement in general practice.
Episode Highlights:
The Role of Leadership in Primary Care: Dr. Allen explains how effective leadership can influence and motivate a primary care team.Inspiring Innovation: Discover the innovative practices and changes Dr. Allen has successfully implemented in his Sheffield practice.Building a Collaborative Team Culture: Learn how Dr. Allen fosters collaboration and teamwork to enhance patient care and operational efficiency.Challenges and Triumphs: Hear about the obstacles Dr. Allen faced and how his leadership helped navigate through them.Practical Leadership Strategies: Get actionable tips on how to cultivate leadership qualities within your team and drive meaningful change.Impact on Patient Care: Understand the direct benefits that strong leadership and innovation have brought to patient outcomes and satisfaction.Future of Primary Care: Dr. Allen shares his vision for the future and the ongoing role of leadership in adapting to the evolving healthcare landscape.Tune in to this inspiring episode to learn how leadership can be a catalyst for innovation and excellence in primary care. Gain insights from Dr. Allen’s journey and discover practical strategies to implement in your practice to lead your team towards continuous improvement and high-quality patient care.
Keywords: Leadership, innovation, primary care, NHS, general practice, patient care, practice management, healthcare improvement, team collaboration, Dr. Ben Allen, Sheffield GP, eGPlearning, healthcare podcast, Dr. Gandalf, operational efficiency, healthcare vision.
Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecJoin Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Details here➡️ https://www.linkedin.com/feed/update/urn:li:share:7212787895760289792/?actorCompanyId=19134398
BMA Guidance here ➡️ https://www.bma.org.uk/media/1y1gkprw/focus-on-data-sharing-and-gp-data-controllership.pdf
Subscribe to our Podcast: https://link.chtbl.com/egplearning
Register for EPIC: https://bit.ly/EPICapply
Ways to Work with Us: contact me: https://www.linkedin.com/in/dr-hussain-gandhi/
Connect with me: https://bit.ly/m/eGPlearning
Question -
Disclaimer: Some links may contain affiliate links to help support eGPlearning see our disclaimer at https://egplearning.co.uk/contact/disclaimer/
⏰ Timecodes ⏰
00:00 Intro
#primarycare #generalpractice
About:
The UK's leading primary care and NHS-focused health technology YouTube channel and podcast, which aims to drive technology-enhanced primary care and learning.Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecJoin Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Join DrGandalf and the team from Doctaly as they share how you can use WhatsApp safely to communicate with patients and make the flow work for your practice
Improving Patient Engagement Through WhatsApp with ChatDoc - An Innovative Approach to Primary Care
00:00 WhatsApp your GP
00:05 Patients can use WhatsApp to engage with their GP
02:06 ChatDoc transformed from remote monitoring to a patient-friendly platform
06:14 Patients can WhatsApp their GP with ChatDoc
08:07 Balancing gathering useful information while not asking too many questions
12:24 Utilizing a tiered support system to efficiently handle patient queries.
14:13 Easily communicate with patients via WhatsApp
17:58 Using ChatDoc for patient triage and handling
19:53 Patients can book appointments via WhatsApp with ChatDoc
23:29 Adding private notes for patients' specific needs
25:07 ChatDoc streamlines patient information
28:31 Patients can take their time to reply to chat queries
30:00 Accessibility and communication methods vary by practice.
33:29 Implementation of ChatDoc led to a significant reduction in appointment waiting times
35:10 Patients using WhatsApp have quicker query resolution time than phone pathways.
40:07 Using ChatDoc to handle patient queries efficiently and effectively.
43:37 Integration of patient advice and guidance in Clinical systems
45:21 ChatDoc aims to streamline the process and make it easier and quicker for practices.
48:38 Support and training methods for practice implementation
50:17 What if you cant use WhatsApp for support?
53:35 Cost of ChatDoc.
58:30 Change in practiceBoost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Join Andy and Gandhi as they compare the UK health manifestos and help you make a decision based on the policies.
King’s Fund Election 24 Manifesto Pledges
https://www.kingsfund.org.uk/insight-...
Health Foundation Election Centre 24
https://www.health.org.uk/general-ele...
Health Foundation election manifesto summary
https://www.health.org.uk/article/wha...
Health Foundation wider determinants of health manifesto summary
https://www.health.org.uk/article/wha...
Conservative manifesto 24
https://manifesto.conservatives.com/
Labour manifesto 24
https://labour.org.uk/change/
Liberal Democrat manifesto 24Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse -
Join DrGandalf and the team from TPP as they share an update on TPP SystmConnect, its use, development and pricing!! Find out more: https://tpp-uk.com/systmconnect/
00:00 Intro
01:37 How much...?
05:08 Time-saving uses
10:16 Communication annexe
17:15 Routes of contact for patients
19:20 How does SystmConnect help with CAP
20:14 NHS app integration
21:35 Reporting and visualisation in SystmConnect
24:58 Can SystmConnect help with CQC?
27:30 How can practices use SystmConnect for ICBs
30:29 USer comments and questions
35:52 Cost post March 2025
41:15 Find out more: https://tpp-uk.com/systmconnect/Boost your triage skills with our dynamic 5-session live webinar course, tailored for primary care clinicians.
Led by Dr. Gandalf and Dr. Ed Pooley, this comprehensive training covers all facets of remote patient triage—digital, on-call, and more.
Gain practical knowledge, exclusive tips, and direct access to our experts through open Q&A sessions.
Elevate your ability to manage primary care challenges effecSubscribe and hear the latest EPIC episode.
Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical system
bit.ly/EMIScourse - Montre plus
